Based on 538 opinions finded in 2 websites
Based on 538 opinions finded in 2 websites
Nº 1462 in 3097 in Leeds
Nº 212 of 399 Other cuisines in Leeds
Opinions
bottomless brunch party great place for a party
mike . 2024-09-10
MORE AT Google
Nice place but cocktails are a bit pricey.
Olga . 2024-09-05
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Went here as part of a family day out in Leeds. Lovely staff, food and drinks. Service was amazing even for myself who was driving so non alcohol drinks too. Great atmosphere and we all had a great time. Thank you all x
Paul F . 2024-08-26
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Absolutely fabulous,we had family n friends brunch there,lovely place great hard working staff Our 3 hours bottomless Brunch was top class thank you all
Patricia Fletcher . 2024-08-25
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Great venue, fabulous food and drink. Really warm and helpful service. Highly recommend.
notreyf . 2024-08-23
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Really nice place but, really disappointed in the margarita, if you don't have lime juice just say so! Do not make them with lime cordial!
Me n 'im . 2024-08-11
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Good place for a couple of drinks before hitting Leeds
Michelle Green . 2024-07-20
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Did the Soap factory brunch yesterday. It’s £55 for three hours. Gets away with charging more coz it’s three hours whereas most are 90 minutes or 2 hours and that’s why it’s full to the brim. “Unlimited food” - yes but there’s only so many half croissants with cheese, wedges and frozen croquettes you want to eat. “Unlimited drink” Prosecco, bottles of beer and 4 different flavours of gin that are pre-poured and sometimes flat and whilst I had a lovely afternoon I left feeling as if I hadn’t even had a drink so I wouldn’t do this one again.
claireser . 2024-06-02
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Whilst staying a few days at the hotel we stopped into lounge for drinks a few times as well as caught up with friends, was a warm atmosphere and comfy seats, service was welcoming and swift, food was amazing specially the asian sticky chicken yummo.
LAS . 2024-05-30
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The best bottomless brunch ever!!! Such lovely, attentive staff. The Prosecco was continuously being topped up from the minute we got there!! Lots of tasty gin too!! Haven’t got a single bad word to say about the whole experience. Well done Soap Factory 🤩
Jaz Kaur . 2024-05-12
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Don’t bother! Terrible customer service Terrible ambience. Not much of a selection of tea choices. Disappointment is an understatement
.🧸. . 2024-05-03
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We had afternoon tea here, and at best, food and service were just okay. Nothing special.
Tee Miles . 2024-05-03
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Food was great 2-4-£12 on cocktails staff are friendly great vibe
Kirsty Clarke-Hood . 2024-04-30
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This was my first experience of a bottomless lunch, and it truly was bottomless! Fabulous venue, delicious food, continuous flow of drinks served at your table by the wonderful staff in an amazing venue. Great experience at a great price and real value for money. 10/10 would highly recommend 🌟🌟🌟🌟🌟
Ros Kamara . 2024-04-28
MORE AT Google
This was my first experience of a bottomless lunch, and it truly was bottomless! Fabulous venue, delicious food, continuous flow of drinks served at your table by the wonderful staff in an amazing venue. Great experience at a great price and real value for money. 10/10 would highly recommend 🌟🌟🌟🌟🌟
Ros K . 2024-04-28
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Staying at the hotel above Soap Factory and thought we'd pop down for lunch. I had the chicken quesadilla which was really nice and a very good portion size. Chicken was juicy and peppers were nicely cooked. Husband had Philly cheese steak sandwich again was a good sized portion, bread has a nice crust but was soft, steak cooked well and good amount of cheese and onions. Staff were very pleasant and helpful Would recommend
Claire C . 2024-03-30
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Friday afternoon and arrived at bar to order a drink. Was advised to take a seat and order would be taken. Why - this just slows down the process? Sat down and older lady came across and asked us to move as it would be getting busy and we were sat at a 4 person table. It was a 2 x 2 person table that they hadn't been separated - do better. The person then walked away and took someone else's order. Not the first time this has happened.
ehutch2 . 2024-03-08
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The best bottomless brunch I've been to! Service was phenomenal & the food was spot on! I especially loved the transition from savory to sweet midway through. Every member of staff working was friendly & approachable. It's very easy to get to, maximum 5 minutes walk from Leeds train station. :)
Georgina Butler . 2024-03-02
MORE AT Google
Went here for valentines night. The atmosphere was very relaxed, service was very good and the food.... well.... amazing!! We will defo be back.
Finlay Mulligan . 2024-02-18
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First time Visit to the Soap Factory as was staying in the Novotel on a Sunday we approached the Sop Factory to see If we could get a Bottomless Brunch on a Sunday. Customer Service was amazing in arranging a Brunch for 2 people. 3 Hours of Fabulousness and Plenty is how I would sum this experience up. Many thanks to Luncinda for the brilliant attentive service she is a true professional. We never had to wait for a refill of our glasses. As for the food 3 courses of delicious Brunch served. Plenty of food we were full after the first course to be fair. Was too full for dessert and as we were staying in the hotel they delivered the Desserts to our room for later that evening. This was the best Bottomless brunch I have experienced and great value for money for 3 hours... cannot wait to return with friends. Thanks to all staff working Sunday 11th Feb. Truly amazing.
Markcaine-grierson . 2024-02-13
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Enjoyed a lovely afternoon tea here today for my mother in laws birthday. The food was delicious and there was plenty of it. The staff were very friendly and attentive, and great with our toddler. They couldn’t do enough for us. Would definitely recommend. Thank you.
Anna Eden . 2024-02-04
MORE AT Google
Bottomless brunch , staff fantastic … continually replenished your glass without having to ask for more , I am gluten free and they brought my food out separately .. can honestly say l was so impressed with the quality of the food it was fantastic …. Didn’t feel like l had a lesser experience then my friends Would highly recommend it , well worth the money …. Keep up the fantastic work I’ll definitely be back 💕
Tour56450406723 . 2024-01-21
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1st time we've been very good, staff very helpful
Kenneth Dean . 2024-01-16
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I used to recommend this place but won't from now on. Previous visits (it's next to my bus stop) were nice and friendly but has gone down hill. Prices have risen and I got nothing but grump after complaining about a short measure. The wine was stale.
Gillian S . 2023-12-23
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This bar/restaurant is founded on the remnants on a soap factory of yesteryears. Pictures and descriptions on the wall, tell a tale long gone. One the hosts showed me around as she caught me strolling around. Visited on 3 or 4 occasions during my time at Leeds when we stayed at Novotel Leeds, on the ground floor of which this bar/restaurant is. The pizza is great, my daughter loved it too! On a separate occasion the Monkey Shoulder whiskey got me to where I needed to be. Good times.
Abhishek Gurumadhva . 2023-12-21
MORE AT Google
The staff are hopeless and slow, a pre made drink will take 10 minutes and a cocktail will set you back at least 30, and given that they charge an arm and a leg and the cocktails aren't even good it's very disappointing. The staff also do not know how to use the equipment they are supplied with and seem to have no problem making you wait when they don't know the difference between a card machine and a bottle opener.
Sam H . 2023-11-19
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What a fantastic set up. Highly recommend 👌
Louise Allan . 2023-11-09
MORE AT Google
Went for a catch up with friends and had a fantastic time. We booked the bottomless brunch and were not disappointed. Seated at our table which we had for three hours immediately our glasses were filled with Prosecco and these were constantly refilled. Food was lovely a varied selection which was replenished all the time. The staff in the restaurant were all really friendly and welcoming. We moved to the bar area after two hours as we found the restaurant very noisy due to the music being so loud on top of all the groups that were in the restaurant talking and enjoying themselves. We were still able to get drinks right up to our three hours. Only criticism is that the music was extremely loud which was not necessary background music would have been so much better.
debsunlover . 2023-11-05
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Used Accor, Novotel Leeds for many years, always enjoyed food and drinks in the bar area called The Soap Factory…..until today. Got told it was residents only, ironically we went in late morning, and revisited at 3pm, new policy must be from lunchtime???
Carl Richmond . 2023-10-29
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Music was a bit naff but overall good
Dale . 2023-10-28
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The afternoon tea was well presented, the food was good and fresh and the coffee was excellent. Service was very friendly and attentive. Only criticism was the limited sandwich choices
aaccidentaltourist . 2023-10-16
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Convenient for the train station. The staff are always welcoming and friendly. I've eaten here a few times and haven't been disappointed. I'll definitely return, even if its just for the chunky chips.
Carol Newell . 2023-10-10
MORE AT Google
First time I've been to Soap Factory, and I'll definitely go again. As little or as much as you want to eat within a 3 hour slot, food was really lovely, staff were constantly topping up your prosecco glass, drinks a plenty, and just a lovely vibe.
Elma Fudd . 2023-09-30
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Very good choice of food. Friendly service.
Elizabeth Essex . 2023-09-21
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Our two-night stay was highly enjoyable in Novotel Leeds city centre. There was a wide array of breakfast options, and the staff members were exceptionally friendly. The Soap Factory bar, with its fantastic deals and diverse food and drink choices, was a valuable addition to the hotel. We plan to return in the future.
596rayanp . 2023-09-20
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This is by far the best bottomless brunch. From the minute you arrive the prosecco is flowing and they are so attentive continually filling your glasses, not like others I have been to where you can't have another until you have emptied your glass. You can also have gin or bottled beers at the same time, great value for money. Food also really good choices both hot and cold. We were celebrating 2 40th birthday's which the also recognised, sang happy birthday and brought special desserts. Have you haven't been don't hesitate it's fabulous.....well done again to all the team were back for the Xmas brunch....
Lynn C . 2023-09-10
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Would just like to say thank you to Lucinda who made our experience wonderful. The food was gorgeous ( afternoon tea) the staff couldn’t go enough for us. Thank you so much
Lindsey H . 2023-09-04
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Turned up for afternoon tea, Sunday at 1330. No customers in the restaurant, furthermore....no staff...waited around for 20 minutes and then went somewhere else.
M . 2023-09-03
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Went here for a 30th birthday bottomless brunch as a group of 11, was sat down on time and given a brief explanation of how the drinks / food buffet worked. Self service ice buckets for beers, a manned gin station where AJ made sure the drinks were full and then topped them with ice if needed, there was also Prosecco on the table that was topped up throughout the 3 hour brunch. Lucinda was very helpful during our visit and made sure all of us were happy! Food was buffet style so help yourself to as much as you want, Can’t complain and would definitely book again! At the end of the the 3 hours we were asked to move into the bar area but we could take our drinks with us which was great. Overall we had a really good day, booking in advance is a must as it does sell out.
J7799UAmaejames . 2023-08-23
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Sorry wasn't very impressed when I looked at my bank account this morning to find I had been charged £46 for 2 aperol spritz, and 2 prosecco. This was definitely an overcharge 😡
Maggi Parkinson . 2023-08-20
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First visit, place looked fab, Drinks, Gin, Prosecco or Lager. Cold and Hot buffet. All you can drink and eat for £50. Would definitely visit again.
Claire Shakespeare . 2023-08-06
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Bottomless brunch was pretty good value very attentive staff and the drinks flowed. Food okay, more like starters and a cheese toasty but filled a gap. Close to the station and easy to find!
Shane Clark . 2023-07-18
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Went for a brunch, absolutely amazing, deffo one of the best in leeds in my opinion. Food was gorgeous, mostly self serve but the staff are also amazing, my prosecco glass never even ended up empty! Its is pricier than other brunches yes, but its incredible value for money in my eyes. If you're looking for a nice brunch, definitely give this one a whirl!
Levi . 2023-07-02
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Amazing bottomless brunch, great choice of food and all unlimited due to the buffet service. Furthermore I am vegetarian and I had multiple plates of my own food brought to me which I was not expecting. Our glasses of Prosecco were swiftly topped up before they were even half empty which was great as this is often not the case at bottomless brunches! Furthermore I attended for my birthday and a birthday dessert plate was brought out which was a lovely touch. I already can’t wait to return!
bxxxxxxxxx . 2023-06-25
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Atmosphere non existant asked to move from where our places were reserved to a proper dining table not a coffee table. Tomato in sandwich like a chunk not sliced properly Victoria sponge cake dry, scone was like a brick & to top it all some guests/visitors were sat with a dog and a member of staff kept going over to pet it then went back behind the bar without washing their hands. No pets in public areas please especially where people eat or drink. Totally off putting.
Sue Farrar . 2023-06-08
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Went for bottomless buffet brunch and had a great time. Lots of options in terms of food but some of the hot food options could have been better (frozen food clearly). The cocktail options were all gin based with a mixer so maybe they could add some other spirits to the mix. They also have prosecco free-flowing.
Krista P . 2023-06-05
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Went for bottomless brunch and had a great time. Lots of options in terms of food but some of the hot food options could have been better (frozen food clearly). The cocktail options were all gin based with a mixer so maybe they could add some other spirits to the mix. They also have prosecco free-flowing.
Krista Plociennik . 2023-06-05
MORE AT Google
Went yesterday with daughter and grandchildren for afternoon tea, service is amazing very attentive ladies who serve you. Brought out fesh fruit for my 8 month old grandson too. Food is lovely but I would like more sandwiches or something else savoury as we had 13 cakes on ours and only 3 finger sandwiches each(also a choice of fillings would be good) Great setting and this is my 6th visit and will be coming again soon. The lady nehind the bar(I thinks she's Romanian) is a credit to the Soap Factory so lovely and very friendly.
Samantha Peace . 2023-05-27
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Lovely. Had brunch with the girls, and it was so worthy. The staff were amazing..
Cristina Carvalho . 2023-05-14
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This afternoon tea is £15 per person so an absolute BARGAIN Everything was really tasty and there was such a wide selection of sweet treats I was a bit disappointed the only savoury things on offer were 3 sandwich fingers though, I’m so much more of a savoury person than a sweet person so I’d love to see more savoury treats I would have given it 5 stars if there were more savouries included They also provided a lovely gluten free afternoon tea for a member of our party who was coeliac which had an amazing selection of treats for her You could also add Prosecco at £20 for a bottle
LunasWorld . 2023-05-11
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Visited at the start of the week and had a lovely evening. Found both Natasha and rowan really helpful and gave great cocktail recommendations. Was fab to be able to ask & receive off menu cocktails, which was no issue. Would definitely recommend and will be back again! Thanks guys, cheered my week up.
Mel B . 2023-04-08
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Amazing trip from the minute we arrived, excellent service, well organised, lovely staff. Food excellent and drinks service fantastic constantly filling glasse. Plus the gin bar so good we will definitely be back Congratulations for a great day......
Lynn C . 2023-04-08
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First time at bottomless brunch. This is this place to go. Fab food, fab service and fab drinks and fab vibe all for three hours. Absolutley faboulous.
Allison Parratt . 2023-04-07
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Spot on. Really good afternoon drinking with friends
AirSoldier 10 . 2023-03-18
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Great value for money could do with a few more cocktail options but if you love prosecco and gin you are well catered for!
Johanna Hope . 2023-03-18
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Fantastic restaurant located underneath the Novotel it is attached to - came here multiple times including for food for lunch and it was delicious! Very friendly bar staff.
Rob Duffy . 2023-03-13
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Wow!! One of the best brunches I have ever been to. The staff were very attentive and nothing was too much trouble. Special mention to Stacey and Caroline, very friendly and fab at keeping the gin topped up! The food was delicious and plentiful. Will definitely be returning. Thank you!!
Rebecca Colley . 2023-03-05
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Possibly the worst amaretto sour I've ever had and cost £10!
Rhys Moore . 2023-02-18
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The cocktails were OK, nothing special, too exoensive for what they are. I found the staff in the bar unfriendly
L . 2023-02-16
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Located on the ground floor of the Novotel hotel, as a bar and kitchen, it serves its purpose Decor was clean and modern and service was excellent Although was strange that the waitress wasn’t keen to take everyone’s starter and main order at the same...
j100lok . 2023-02-01
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Visited on Saturday for bottomless brunch and was fantastic. The food selections were brilliant, this is buffet style and begins with a selection of cold meats, rice, bread like a charcuterie. There is also a smaller amount of hot selection which was delicious followed by...
Lizzie_mi_92 . 2023-01-17
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Well i mean you almost couldn't write it. Entered the venue after work for some drinks this evening, and sat at a large table by the venue entrance. upon entering the venue, the staff all pointed at us, but never approached us, so i had...
J1993a . 2023-01-13
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Had a great night out. It were my Christmas Works Do. I felt very safe and no-one pestered anyone.
Lisa Lambert . 2022-12-04
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Went to the bottomless brunch yesterday at 1 the food and drinks were amazing definitely the best I've ever been to a big well done to the team
Debbie Hall . 2022-12-04
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Had pre booked Afternoon Tea, for four of us. One gluten free. On arrival checked what sandwiches would be suitable for gluten free. We were then served our sandwiches, three non gluten received a very small plate of sandwiches to share, they were so dry,...
Pipgem . 2022-12-01
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Food was good but service was dire. Visited for lunch and had steak sandwiches, chips and onion rings. The food was all good but the bottle of ketchup had fermented and when opened exploded ketchup all over us, thee chair and floor, even in my...
CatlondonUS . 2022-11-20
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Spent an early child free afternoon in the Soap Factory. The bar area was quiet enough to be able to talk to my wife, whilst having both a nice background buzz and enough privacy from the cackling coming from the bottomless brunch in the restaurant next door. Drinks were a fair price in my opinion but when happy hour hit between 4-7pm it made it a great price.
Dave Paterson . 2022-11-15
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I can’t recommend The Soap Factory enough, just had a bottomless brunch and it was absolutely amazing! Fantastic service and the most beautiful food, thanks you so much! I’ll definitely be coming back 👍🏼
Kelly Waugh . 2022-10-21
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Bottomless brunch excellent. Had a great time. Staff and venue great
Lesley Di Donato . 2022-10-15
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Fab fun times. Great service, lovely friendly staff. My glass was never empty, the food is so fresh, well prepared and so tasty, exactly my kind of food. The desserts... oh my 🤤
Nicola Waite . 2022-08-28
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Great service at the bar very well mannered and the team were very helpful and very friendly. Excellent.
Rob Jones . 2022-08-27
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Afternoon tea & thoroughly recommend
Chandra Gi . 2022-08-26
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Absolutely brilliant. Food amazing. Service impeccable. Choice of drinks fab. Well done Soap Factory, will definitely be doing Brunch again, particularly your Christmas event.
Liz Cornforth . 2022-08-20
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Got to hotel after a 6hr drive for work. Went to restaurant to have a bite to eat and ordered the burger. What I didn't realise, nor was I told was that it didn't come with chips. So I got a burger, on its own. Wouldn't have minded had I been told at point of ordering and I could have ordered some. I was too tired to even bother to question it but I can't be the only one to find this strange.
James W . 2022-08-17
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My daughter and I had the most amazing tea, Nikki our waitress was fabulous, nothing was too much trouble, from espresso martinis to the pot of tea, every thing was served with a smile. The tea itself was tasty and fresh. Thank you so much...
Cardiff Jo M . 2022-08-16
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We celebrated my sons graduation with a 3 hours bottomless brunch and we certainly weren’t disappointed, from arriving the staff were efficient, polite and lovely. The food was plentiful, very well cooked and presented beautifully. The drinks were free flowing and well made. Overall it...
Emma S . 2022-07-25
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Nipped in here as part of the celebrations for my other halves 50th birthday. We loved the atmosphere and the decor, dark and romantic, and the service was wonderful. We ordered a couple of Cocktails and I watched as the lovely bar man mixed them...
Ajgajl . 2022-07-23
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This bar and restaurant forms part of the Novotel Leeds Centre. We had afternoon drinks on a Saturday which coincided with the weekly "bottomless brunch" brigade. Hence it was very busy and incredibly noisy. It's possibly a more relaxing place on other days. If you want a quiet drink on a Saturday and not have to talk at the top of your voice, go somewhere else.
Garry Fisher . 2022-06-26
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Great place to start the night. They usually have buy one cocktail get one free.
Damian Youell . 2022-06-19
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Just had a great bottomless brunch at Soap Factory Leeds. Spot on. Staff excellent, food brilliant and spent time with great friends, even heard someone propose! Lovely afternoon! Loads of food from platters of continental meats, bowls of various salads, skewers of meat to potatoes wedges, ham and cheese croissants and croque monsieur finishing with pancakes and waffles plus various sauces with meringue thrown in. Of course all this polished off with bottomless Prosecco, Pink or Orange Gin and bottles of beer. You can't go wrong for £45. Well worth it! 👏👏👏
Vicky Blane . 2022-06-11
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Great service and price for a hotel restaurant.
Claire Evans . 2022-06-06
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Booked for a bottomless brunch £45 for 3 hours. As soon as we sat down 2 lovely waitresses came over to give us a drink and asked if we had been before. We hadn’t so they explained how everything worked. The buffet was lovely, plenty...
munchieandbubba . 2022-06-03
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First time I've done a bottomless brunch and can defo say I'd do another The place and food are lovely nice selection of different foods. The staff are constantly refilling glasses without bring asked. Defo worth value for money.
Kelly Clarkson . 2022-05-31
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Really nice afternoon tea beautifully presented and great value for money. Attentive friendly staff really enjoyed our afternoon! Thanks 😊
614sherelles . 2022-05-29
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Highly recommend The Soap Factory for Bottomless Brunch, great atmosphere, food is delicious, and plenty of prosecco and gin. Staff are lovely, helpful and attentive. Best place for brunch we all agreed.
catalina4 . 2022-05-23
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Gorgeous place. Amazingly attentive staff. Beautiful food. Great atmosphere. Plenty to drink. Perfect venue for the hen doo we were on. Loved it ❤️
Odyssey02296076427 . 2022-05-07
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Impeccable service, good food. Maybe my age, but music was a tad loud, couldn't hear across the table. Otherwise good vibe
Cath Marsland . 2022-05-07
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Bottomless brunch was great. We had a booth for the six of us on a Hen do. The food was delicious and the prosecco kept flowing, we were never below half a glass before being topped up, very attentive staff.
LisaHoopz . 2022-03-07
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Just had afternoon tea here with my 2 daughters, food was nice although overexpensive and we only stayed half an hour as the place filled up with a group of over 50 young people who literally took over the place. What was supposed to be a lovely relaxing mum and daughter get together turned into a quick half hour and then leaving as the atmosphere wasn't over inviting, would have stayed longer if we hadn't been invaded,.This would stop me going again, disappointed 😔
Liz Wailes . 2022-03-06
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Lovely afternoon tea. The venue was a little quite and dark. Don't think the scones were fresh either, but nice selection of cakes
Rebekah Lister . 2022-02-15
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The best bottomless brunch in Leeds!
Tina Camm . 2022-02-08
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Amazing brunch good value lovely staff book and enjoy x x
angela sykes . 2022-01-29
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Great selection of beers and very helpful staff 👍
Douglas Carter . 2022-01-03
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Good selection of beers, wine and spirits. Nice ambience with plenty of tables to choose where to sit. Staff were attentive.
David Blower . 2021-12-29
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Nice ambience, close to city centre and train station
Rebecca Y L L . 2021-12-07
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OMG excellent, fantastic atmosphere, fabulous food and plentiful drinks and excellent customer service Thank you 😊
Donna Byram . 2021-11-20
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Lovely love it great atmosphere
Anne Lotherington . 2021-11-13
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Went for an afternoon tea, great waiter, food was very nice just very filling, but enjoyable and good value for money
James Crownshaw . 2021-11-03
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Lovely staff and a good range of affordable drinks. Good 2 for 1 around the evenings on weekdays
Henry Cookson . 2021-10-26
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Great place to stop and have food and drink in the centre of Leeds. Never been disappointed.
Mick Tapper . 2021-10-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Couple if wet whipes as expected but all in all, decent place, quality music.
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Came in for lunch today, food was amazing and fresh and came out quite quickly. The two ladies who served us were friendly and made sure we had everything we needed. However, upon eating we could hear quite loudly a voice shouting “praise the lord motherf***er” it was coming from what we believe is the kitchen and probably not the best thing to be shouting out whilst the place has quite a few people in it and eating too.