The Shisha Garden in Harrow

Poor service, you have to wait a long time for any order. In my opinion, the quality of hookah and food has decreased compared to before

Amazing experience and damnn beautiful location

Brilliant vibe and excellent service, apurva was very attentive and we had a really good time.

My sister and I came to here for a quick catch up and were pleasantly surprised. The Shisha Garden is tucked away on a quiet road, and once you enter it’s a completely different vibe. Very vibey with the DJ playing old school rnb and hip hop, the garden is stunning with lots of heat around you. You can sit in booths, outside tables or private areas. The desert and tea we had was lovely. We were served by Apu who was great the whole evening in ensuring we had everything we needed. Thank you Apu!

All staff were amazing however the manager named MADONA wasnt professional at all, she was rude, patronising and not welcoming AT ALL. Even though she should be a good example for her staff, luckily her staff did not reflect her nasty behaviour.

The food was good but not great, Service wasn't great although our bell was not working However, the atmosphere was great.

Great atmosphere. Best shisha around!

The Shisha Garden in Edgware is a fantastic spot for anyone looking to enjoy a relaxing evening. Not only do they offer a wide selection of shisha with a variety of flavors, but their food and drinks are also known for being exceptionally flavorful. The service is top-notch, with staff who are attentive and friendly, ensuring that your experience is enjoyable from start to finish. Due to its popularity, the garden tends to be quite busy, especially on weekends and evenings. To avoid disappointment, it is advised to book in advance. The venue itself is beautifully decorated, creating a serene and inviting atmosphere that enhances the overall experience. Whether you're looking to unwind with friends or celebrate a special occasion, The Shisha Garden is an excellent choice.

no more balajis in the house going yeah

We have been looked out thoroughly throughout our time in there . Apu has been exceptionally helpful and patient and helped us have a wonderful time definitely going back.

Apu was very friendly and hospitable

Service is a lot better than years ago. Very efficient and well run. Came here for a catchup with my friend and enjoyed the shisha and atmosphere

⭐️⭐️⭐️ The place has a nice ambiance, but our experience was quite frustrating. We had to move three times because rain was coming down on us, and despite our efforts, we still ended up getting wet. After moving to three different tables and still not finding adequate shelter, we decided to leave. Hopefully, they can improve their seating arrangements to better protect guests from the elements.

An amazing discovery! We were warmly greeted and shown about this gem! Looking forward to revisiting and having a meal!!

Amazing service by Kaleem Ullah! Also, nice atmosphere

Came there for the first time with my girlfriend and had ordered pizza nachos and drinks. Lovely garden and food was nice, drinks weren't made properly,the pineapple on the cocktails looked moldy and the girl with short leght hair taking the payment wearing black t shirt was extremely rude making nasty comments saying she needs to go to another table and rushing us to leave. Also the same girl, previously when I asked her to clear the table for us replied "not my job" and gave us some really unwelcoming attitude, although she send some other guy later to clear. Not sure I'd recommend. My girlfriend felt the stuff girl was racist, although nice location and great music.

Had a great time, great service from Apu!

Very nice place boss very good and friendly I'm definitely back to that place

Tulis is an absolute gentleman and makes the place so special. The whole place is like a secret garden in the middle of London- a peaceful sanctuary and so beautifully done.

Horrible staff who are so rude and unfriendly. The staff are more interested in gossiping and laughing at their customers than doing their job, especially the girl with blonde hair. Once i heard her speaking about me and sniggering with her male colleague i left before i could even order im not paying into a place with such horrible people.

Been going here for a while. However services recently have not been as great. Get served food no napkins provided. Requested it and never turned up. Simple customer service need to be retrained.

This place is superb. Warm welcome, great food that arrives really fast, and a smooth shisha. Prince really looked after us whilst we there! Highly recommend.

ALL the food came out within 5 minutes of ordering it...cold pre cooked dry chicken...never had worse chicken in my life..hugely disappointed with everything

First and last time. Poor customer service. Had to wait a long period of time for the staff members to assist us. When paying for the bill I had explained to them I was disappointed in the customer service and the member of staff didn’t seem bothered by the feedback.

Very friendly staff,great environment,the place is very beautiful and the food is good.Definitly a place to come back

All good and one of the members Assim was so friendly and great service from him. Much appreciated.

Good Shisha, nice vibes, good music, friendly staff. The only minus will be that they don’t have a lot of option for food and the menu needs to be updated as they don’t serve some of the food anymore 😊

Place on the outskirts of London, beautiful inside, ideal for having a couple of drinks + hookah

Arif was so good at shisha he took care of our shisha experience and made us feel very special must visit thanks arif the man working in coal 🎊👍❤️

Toooo expensive the shisha was tasteless never ever again staff are not really friendly as we chosen to seat one place they said no seat other place infact there was no reservation from costomer and it’s wasn’t busy Defiantly not recommended

We had a nice time but unfortunately I’m under the impression they sell your data to third parties without consent. Since going and giving my mobile number so they can message you when your table is ready etc, I’ve been receiving countless spam and scam texts. This only started happening after we spent the evening here and I have not given my contact details to anyone else. I’d like to remind the owners that it’s highly illegal to sell people’s data without prior consent. It’s also worth noting that the shisha is absolutely tasteless. I’ve used the same brands and flavour so I know this wasn’t the issue.

Mouldy pineapple was used on our drinks and waited well over 20 mins for someone to take our order. The place is gorgeous but could do with some service improvement

If you’re looking for a vibrant and relaxing spot to unwind, Shisha Garden is the place to be. This enchanting garden offers a unique blend of lively atmosphere and tranquility, making it an ideal hangout for shisha enthusiasts and anyone seeking a memorable experience. The moment you step into Shisha Garden, you’re greeted by a burst of colors and a lush, verdant setting. The garden is adorned with beautiful plants, twinkling lights, and comfortable seating areas, creating a cozy yet dynamic environment. It’s the perfect place to relax with friends or enjoy some peaceful solitude. The shisha at Shisha Garden is top-notch. They offer a wide range of flavors, from traditional favorites to innovative blends, ensuring there’s something for every palate. The staff is knowledgeable and attentive, always ready to help you choose the perfect flavor and set up your shisha for the best experience.

Good atmosphere, and staff usually very friendly and helpful. Funny location, as when you arrive you have to go through a mot so pretty hotel which doesn’t look like much, but once you go through to the rear where the garden is the decor is very pleasant. One thing to note - cigarette smokers can sit anywhere and whilst I like the shisha, the cigarette smell is off putting. Might be worth having separate areas for people who are planning to smoke cigarettes and those who are not. Food and drink is good, nothing special but can’t fault it.

Amazing staff, amazing food, amazing vibe and most important it’s running under the best people I have ever come across.

Visited last weekend after a few years and must I say I wasn’t impressed. The business has gone down to a point where the service was appalling. Very very slow where we waited 30 mins to be served. Food & shisha came out quick I guess. Coals never arrived after pressing the buzzer a fee times which led to us just leaving. The buzzers are useless, theres really no point in having them. However when you do eventually get seen to, the service is friendly and polite, apart from the one who didn’t look very welcoming. Maybe she was just having a bad day? Service really shocked me because we were the second customers there and it was just so slow! Shisha tasted nice, I can’t say nothing wrong about that. Reasonably priced too. However the chicken strips on the other hand.. they were not worth the £8! Tiny chicken strips, definitely shop bought! Could get better in KFC. I really don’t see myself coming back here in the future to be honest. But I hope you guys do improve on the service mainly.

The service is somewhat chaotic, as a lady I was flabbergasted to be left to open the prosecco bottle myself for my party. The waiter had no clue how to open the bottle himself and did not occur to him to ask for help from another member of the staff 😅

Service was terrible, staff were rude and looked like didn’t want to be there. Food portions were very small for the price. The Shisha had little to no taste whatsoever. A member of staff had attitude when we asked to move tables due to be sat in an uncomfortable area. First and last time going here! Overall wouldn’t recommend

Vibrant and amazing place, nice and cozy, management, top class. Thanks to the manager! :) will visit definitely again

It was ok. Bit over priced and the young lady that served us had attitude. I would go again but not for a meal as there just was not enough time for a group to order food, eat then also order shisha and enjoy it. I was shocked when we were told our time was coming to an end. I think those that are eating a meal should be allowed time to enjoy it and they should be given an extra 30 minutes from the others that are just having shisha and drinks. I spoke with the owner and his cousin both were complete gentlemen, professional, approachable and showed good customer service. See you all again soon :)

How are u going to put cats in a place where there’s smoke that’s heartless

Beautiful place and a really good environment..highly recommend

A great unique atmosphere with nice cold beer. Shisha was good too. Worth coming too.

The entrance to this restaurant is quite surprising, resembling a normal house, but at the back, there’s a cozy and unexpected lounge area. We ordered the falafel and squid; unfortunately, the falafel was small and dry, so I wouldn’t recommend it. Additionally, the service was lacking—they didn’t serve the wine and merely placed the bottle on the table.

The place is great, lovely atmosphere, good music and unique vibe. Shisha and food are good too, however customers should not be served Martinis in plastic cups! They look disgusting, heavily scratched and smelly.

Shisha Garden it's a great vibe,atmosphere and good staff, but lately the shisha isn't that good. I've been coming quite often and I hope this review serves for a good purpose.

This was my first and last experience here. The service was very poor; the staff didn’t care about the customers and simply told me the maximum stay time was 2 hours. The prices are very expensive compared to the service provided. The atmosphere felt fake, and it seemed like people were only there to share on TikTok and social media. I’m really disappointed. The manager should take courses on proper management.

The lowest quality service and hospitality. The food we ordered (chicken) came literally 2 minutes after ordering meaning it has been microwaved.. it tasted awful. The staff were super slow and not attentive at all. We asked 3 times for our shisha to be changed and nobody came. I use to come here often and it never use to be like this. You can tell the place lacks proper management as the staff are super unfriendly and unmotivated.

What a beautiful venue. Doesn’t look like much from the outside, but wow. The garden is truly mesmerising. Food was good, wish there was a bit more choice. Good cocktails. Will definitely be returning! 😍

Absolutely amazing! Exceeded all expectations. Hospitality of all staff was outstanding. Shisha and food was out of this world. We had the mix flavour and it was up to standard.

This place is awful! I was visiting from the states and wouldn’t come here ever again! Service is awful, food is awful, don’t come here.

Great place to chill out after work. Food is great and nicely presented. Will go there again.

Shisha Garden truly exceeded my expectations in every way possible! From the moment I stepped in, I was greeted with a warm and inviting atmosphere that instantly put me at ease. The ambiance is incredibly relaxing, with comfortable seating and beautiful decor that creates the perfect setting for a memorable experience. But it's not just the ambiance that impressed me; it's the exceptional service and attention to detail that really sets Shisha Garden apart. The staff here are friendly, attentive, and genuinely passionate about ensuring that every guest has a fantastic time. From helping us choose the perfect shisha flavor to recommending delicious food options, they went above and beyond to make sure we were well taken care of throughout our visit. Speaking of food, let me tell you, it was absolutely delicious! The menu offers a fantastic selection of dishes, ranging from traditional favorites to modern twists, all prepared with fresh ingredients and bursting with flavor. Whether you're craving something savory or sweet, there's something for everyone here. And the best part? The portions are generous, so you'll definitely leave feeling satisfied. Another thing worth mentioning is the convenience of parking right outside. It may seem like a small detail, but trust me, it makes a world of difference, especially if you're visiting during peak hours or on a busy day. Knowing that you can easily find parking without any hassle just adds to the overall stress-free experience. In conclusion, I can't recommend Shisha Garden enough. Whether you're looking for a fun night out with friends or a relaxing evening solo, this place has it all. With its inviting ambiance, mouthwatering food, impeccable service, and convenient parking, it's the perfect destination for anyone seeking a memorable shisha experience. I can't wait to visit again soon.

Best place to chill out on a weekend. Always crowded, so best to book in advance.

You have to order food if you want to order alcohol! It says nothing about this on the website or when you make a booking, yet it’s the first thing you’re told when you arrive.. Came here yesterday evening following a dinner elsewhere and we were forced to order food, to be able to order any alcohol. NOT impressed, given the fact we had already eaten and had we of known that, we would’ve gone elsewhere! When questioned, we were told it’s due to the place having a restaurant license and therefore they have to serve food with any alcohol… something that customers should be aware of before booking, although it makes sense to not inform people, as it would probably be a deterrent for most! Shisha wasn’t the best - had to ask for the flavour to be topped up but potentially we chose the wrong one. The seating was uncomfortable where we were sat and when we asked to move, we were told no as the place was fully booked (yet no one arrived at the table in front of us for 1hour 30mins). The service was slow but I got the impression that if you’re a regular or a known person, you will be attended to. It makes no sense to give a 2 hour slot and then wait 30mins for Shisha and additional time to order drinks etc. The actual atmosphere once inside is nice but the walkthrough to get in is off putting and the toilet facilities are disgusting. An overhyped spot in my opinion, my first and last time here!

This place bangs! 10/10. Come here. You will not be disappointed 😉

Arifullah is so great and professional for helping making shisha. Very nice will come again with my friends.

Had booked online for a evening slot. Arrived early and was seated down however after 30 minutes of being there we was not seen to by any staff even though approaching the front desk twice asking for someone to take our order. Simply left to go elsewhere. Poor service and no customer attentiveness. They'll lure you in and leave you hanging. Will no visit again nor recommend this venue.

Phenomenal setting. A hidden gem

Ray was amazing and kali did a fantastic job. Best place to be with best treatment

Didn't have the same experience as other reviewers it seems. Service was poor. Took on average 20 minutes after pressing the button on the buzzers to get an order in. Were offered small plates, twice, but never came out. Asked for an ashtray twice but never came out. Shisha was weak, attention to coal management wasn't great. On the plus side, it's a great looking place, probably good for instagrammers. We ordered two platters, both were really good, pizzas were okay as well. They did allow us to stay a bit longer because of the delays, which was nice of them. Maybe we caught it on a busy day, your mileage may vary.

The decor and atmosphere of the place was great indeed. Food and cocktails were disappointing though.

The atmosphere is so nice but the food is a bit mid it doesn’t hit like that. The shisha is alright

Really great place with amazing cocktails and great shisha. Beautiful ambience and such a great setting. Enjoyed by all and Highly recommend!

The restaurant itself is extremely complicated to find as you have to go through a hotel. The interior of the restaurant was beautiful and the staff were very nice however it’s a shame how you are made to order food whilst ordering cocktails as me and my friends came to finish off our night here and was not looking to come and eat. The last call for the bar was done over an hour before the place was shutting which again was disappointing as we wanted to stay longer. Lastly it was very pricey for what it was especially given we were made to order food we never wanted in the first place. There are better lounges to visit and I would personally not come back.

Food average, shisha ok, atmosphere cold

This is a nice place to smoke. However the food was not good at all and the cocktails are to sweet with no alcohol

Very beautiful place! When you see it from outside looks like a very old hotel but you will be speechless as soon as you step in

Food was ok'ish. We ordered nachos, which were stale And cold meze plater which was good. Shisha was avarage. Not my favourite place to go.

I absolutely love this place, I'm a non smoker but enjoy a Shisha every now and again, they have nicotine free options which are great! The service is fabulous and the food is A*

Beautiful garden, great atmosphere and nice food

The service was very slow and we were given 2 hour slot. It took the waiter 20 mins to come in to take our order after we were sat down. Then the order took another 30mins to come in. The hearer kept going off in this cold weather. The food and shisha were good. Worth the wait but the time slot did nit work for me considering the pace of service they provide. People do make a long commute to the place as per their status but not happy with overall visit as we were literally asked to leave at the end of 2 hours.

Hidden gem (literally hidden , looks like a tiny b&b from the front) through to the back theres a huge covered garden with heaters and music and colourful lights. Food is basic , but atmosphere is fun for drinks and chats. Came for a friends bday and they kindly put the cake we brought in the fridge etc.

Good service and lovely atmosphere, the only let down was the fact that we were seated right by the coal burning machine and all we could smell is a strong coal burning disturbing smell. We requested to change seats a few times but we were told that they will try on a few occasions. Although, there were seats available and other customers just moving around which we also made them aware of but no true efforts were made.

Shisha was terrible but decor and service was ok. Would recommend only for food

Shisha was bad and the waiters ignored us completely after we asked them to change it. Service buttons on the table are useless because they ignore them. Had to ask 3 times and wait 15 minutes just to get some napkins for the pizza we ordered which they gave us no plates with.

Really disappointed with our most recent visit (we've been coming here for years) - after explaining that our shisha was really weak (it tasted of literally nothing), we were told the "shisha officer" said it was fine (they didn't even speak to us let alone try the shisha) - and then ignored by the guy serving us for the rest of the night?! It was quiet, only one section was open - and surely if you have shisha in your name, the shisha needs to be decent.

Excellent shisha and atmosphere. A true hidden gem in London.

Good food. Good service. Would recommend

Zeer lekker en goede medewerkers.

Atmosphere is great but service went down hill pretty quick. Waiters placing drinks and cutlery in table very rudely and not as great any more. Disappointed.

Good atmosphere, nice place to smoke some shisha or cigarettes as you can smoke inside, the food is decent and the service is also decent, although need to be clear with your orders as some staff don’t speak English that well or remember the order. Make sure they havre tablet on them. The drinks (cocktails) hmmmm 50/50 id say. Depends on the cocktail 😂some are good some are really not good. 😊

This place needs training how to do good customer service. We were seated instantly however the staff took 45 mins take our order. The waitress took half of our order and then disappeared and they gave us the shisha and demanded that we order food in order to have drinks. We did order drinks before 11:30pm but because they took so long they denied us our drinks. There was no communication between the staff and they kept giving shisha which did not have any flavour. They replaced the Shisha and came back with 3 shishas when we only ordered 2. The made us wait 1 hour to have our Shisha. They were however quick came with the bill for 3 shishas and when we said we only had 2 they only managed to correct it the second time around. Then another waiter came and said we only ordered 15 mins ago when we ordered over an hour ago. This place is extremely unprofessional and the staff were rude and unkind. They did not apologise for their mistake! As a place which hosts several customers at once the management have to focus on good customer service!

Loved the vibe!! Great place for Sheesha!Would highly appreciate it if they'd install some more heaters as it tends to get really cold, really soon! 🥶

It was just perfect, the service was fast and very responsive, the ambience in the garden was just amazing. The shisha intensity was as good as I expected though, but it was okay. One thing I didn't like though was that The music always varies from chill to very lively, one moment you're listening to calm music and the next you're listening to metal

Beautiful little garden with great decor and ambience. Service is top notch and food is good too. It’s more finger food and snack type food no big meals and Shisha flavours are nice and good price too. We had a nice chilled evening. One thing to improve on would be seating, some areas are tightly squashed. Pricing is also decent. The bathrooms need a little work done but overall great experience.

Overall was a rubbish experience. Staff were slow and rude while ordering food. The shisha was burnt and staff were reluctant to help sorting the flavours and coals. The food was mediocre. If you want to go to a place for just the scenery go here as the outlook is nice however the overall service, food and shisha is rubbish. Wouldn’t recommend.

No bad place at all but way too expensive! 1 shisha , 2 zero and 1 pizza 53 pound

I'm very disappointed because the service is so bad they didn't take a order ,very disrespectful, we wait 1h for 1 order,it was 1 lady come to take 1 order but she didn't type and we wait another 1h for drinks wich they didn't bring it ,and the staff ignored our table all the time when we call.For sure we will not come back!Plus service charge wich is not right because they don't serve us at all proper!🤮🤮

I am very disappointed with this place. the service at the table was very bad, I pressed the button several times for someone to come and take our order and they came after 20 minutes under the conditions in which they ask you to stay in that place for only 2 hours. When we wanted to order again, a young lady came after 1 hour and took our order, but that order never came. when we asked to pay, of course they came immediately with the receipt and the extra payment for the service charge in case we did not have good service. the staff leaves much to be desired, arrogant and very disrespectful. I will definitely not come there again. I'm not recommended!

Really interesting shisha place. Prices are not too bad and vibes are good.

Didn’t get shisha but the food was amazing. Best lamb wrap I’ve had. Got two starters, two drinks, two mains and three desserts and it came to less than £80 with a beautiful atmosphere and lovely staff.

Came all the way from Manchester and the service and smoke was amazing, great atmosphere highly recommend

I did my friend birthday here and everything was perfect! The blonde girl in the reception is just gorgeous and nice that there are no words to describe it. 😍😍 We couldn’t believe it HOW FAST WE GOT THE FOOD ‼️ I HIGHLY RECOMMEND THIS PLACE 💃🏼

I really recommend to everyone🥰♥️

Absolutely recommend! Good vibes and cool music choices. Shisha 10/10

Came here a few years ago and was a lovely experience will be coming back soon!

The staff is not welcoming at all and is very slow, they crowd each other chatting and ignore the customers, you have to call several times to place the order and the order comes late.

Shisha was smooth and staff were extremely friendly and attentive, decor was stunning but food could be improved

Service wasn’t the best, was there for 20 minutes kept pressing the order button, no one came to assist or take order.