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4.3

Based on 4 opinions finded in 1 websites

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Nº 217 in 664 in Harrow

Score
OpinionsNoteGoogle44.3

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Local Wetherspoon pub. Five guest casks are always available.

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Kazushi Saiki . 2023-07-26

MORE AT Google

Pleasantly surprised by this Wetherspoons. Rayners Lane is a bit of a dump but this 'spoons is good inside with friendly staff, prompt service and good prices. I will return. BTW there is some woodwork trim missing in the booth for table 48.

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Paul Culley . 2023-04-09

MORE AT Google

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Be cautious when booking an event! My partner and I visited The Queen’s Head in February and spoke with the owner about hiring part of the garden area for some engagement drinks in June. From the outset, we made it clear that, as we’re young and saving for a wedding, we weren’t looking to book a full buffet. Instead, we planned to provide some light food for our guests, with the understanding that many would also purchase food and drinks from the bar. The owner was initially very accommodating and confirmed our booking, agreeing to our plans and being happy with this arrangement — we were absolutely thrilled. We sent out invitations to friends and family travelling from across the country to celebrate with us. Unfortunately, the excitement didn’t last. Over the following two months, we were stuck in back-and-forth discussions trying to resolve the food situation (despite it being agreed). Although we disclosed our budget from the beginning and agreed an arrangement, the pub cancelled our booking, stating we weren’t spending enough on food. We explained again that guests would also be buying their own food and drinks, and we even offered to double the minimum spend because we were confident our group would exceed it. Eventually, the booking was reinstated, and we continued trying to meet the pub’s ever-changing requirements. Although our original terms had been agreed, we stretched ourselves significantly — agreeing to spend twice what we had initially budgeted, just to keep the booking. Then came the final blow: our booking was cancelled again, this time because the pub had received a more lucrative request for the same date. It’s appalling etiquette to even consider new bookings for a date you’ve already confirmed with someone else. We were devastated — left with just two months to find a new venue for our engagement celebration, despite doing everything we could to make it work. Our excitement about our engagement was overshadowed by this experience with The Queen’s Head. What should have been a simple, joyful event became stressful and disheartening. Very disappointing.