The Rabbit Hole in County Durham - Phone Number, Reservations, Reviews

They are a few words I could say about here..food service sitting area everything was absolutely amazing will most definitely be back there

Incredible! Loved the food and decor of the restaurant! The summer rolls were delightful - super fresh with good quality ingredients. The staff were lovely too.

Wonderful atmosphere, efficient staff, very tasty food, totally lovely experience, will definitely visit Rabbit Hole again!!

Excellent Food and very accommodating for allergies. Maybe the best restaurant in Durham.

Excellent food and much bigger than it looks from the outside! Early bird menu had some good choices too !

The food is exceptional, the drinks sublime, the waiting staff delightful and the atmosphere and finishing touches all at a perfect balance. Well worth the price tag. Any occasion to treat oneself.

I regret not having been able to try more dishes. I keep being stunned by the great quality of food in Durham. Dishes at the Rabbit don't seem greatly adjusted for the West, which is always welcome, but they also don't take shortcuts on ingredients. The atmosphere here was also particularly calming, music is smooth and not too loud to converse, temperature, decor, and general feel are warm and comfortable. Service attentive while not overbearing. Truly a great end to end experience!

Booked early as it very popular. Occasion was my daughters 14th Birthday. Daughter started with the Hot N Sour Duck soup and the other three of us shared a Dim Sum Tower, King Prawns and Prawn Toast. All of this was absolutely beautiful. The prawns came on a bed of lettuce and had a spicy kick, absolutely delicious. For the main course, we had a noodle dish which came with several different meats, a special fried rice, King Prawn in black bean and a satay chicken. My partners only ‘complaint’ was that she couldn’t finish the chicken as she was full. The service was excellent as always and although I didn’t inform the restaurant upon booking that it was for a birthday, when they found out they brought a dessert for my daughter and sang Happy Birthday. Really nice touch. When the bill arrived it was pointed out that there is already a 10% service charge added which was absolutely fine with me. Very good service for them to point this out.

Great food. Lovely restaurant with amazing friendly staff. The quality of the food and drinks was of very good high quality.

I have visited rabbit hole couple times for dinner, food is absolutely unreal. my favourites are the miso cod, and the fried custard bun tastes amazing. all the staff were incredibly welcoming, friendly and attentive, making sure we have every thing we needed. i had a wonderful experience each time i dined here and i would def go back if i’m back in durham!!

I was given a voucher for this place when I left work and was very pleased I did. Service was first class and we were made to feel very welcome. Dishes were enjoyable and served quickly and it had a great atmosphere . Large glass of wine expensive at over £10 🤯 . My 3 meat chow mein and his fish in ginger and soy were both good choices and the seafood starter excellent

From start to finish the service was excellent the meal was one off the best quality meals I've had in a lot of years I could not fault anything about the whole experience the food was absolutely delicious well done to all the staff and chefs your doing a tremendous job and will be back very soon

We booked "Down The Rabbit Hole" for a special occasion (anniversary dinner) on the recommendation of friends. We had a lovely evening - it's such a lovely restaurant, quirky and stylish, but the food is also excellent. A very different menu and a great selection. Staff were welcoming, very efficient and that added to the success of our visit. We would definitely return and recommend this to friends. Thanks to everyone front of house and in the kitchen!

Don’t go there if you want Chinese food, not Chinese-style food. They charge a bowl of rice for 4 pounds?!

Great staters, great setting. Service excellent. The states were good. One dish was dry - breast chicken in the black bean which was a shame given the price. We did flag this but wasn’t met with much appreciation and , a little arrogance of the manager and suggested that the service charge be dropped, the service was good, and I thought that was voluntary anyway! Anyway. Maybe we were unlucky.

Easily the best Asian/Chinese style food in the city with fantastic staff and ambiance. The back lit menu's are a game changer for anyone with poor sight. Some of the best belly pork I have ever had, they do this dish phenomenally well, who ever cooks this knows their game.

great place and service let down by the food..we ate, the main courses lacked flavour.

Hidden gem in Durham. Superb food with excellent service.

Food was nice but not as outstanding as you would expect for the price you’re paying. The atmosphere when you first enter is great, until you are then seated and realise the arrangement of the seats is quite cramped and you almost feel like you’re in the way of the staff moving past. We did visit as a couple, and I imagine visiting with a bigger party and being seated in a less traffic busy area would have improved the experience. Service was very efficient, as you would expect when 3 to 4 people are walking past every few minutes. If you’re looking for a quiet meal I would suggest booking somewhere else.

Superior Chinese restaurant with varied and interesting menu

The Rabbit Hole is consistently amazing. My favourite restaurant in Durham, and it's not even close. They were brilliant for my graduation dinner, as they always have been! Wonderful food and excellent service - I really love this place!

We had an excellent lunch at the Rabbit Hole. The staff are very friendly and attentive. The food was delicious, we really enjoyed the Dim Sum tower as a starter to share. We will definitely be returning.

Excellent Venue and Amazing Food! 100% recommend!

Very nice, loved the jaz and the atmosphere complimented it perfectly

Fairly high prices, but the dishes were good! The restaurant is chic and the service very professional

Classy restaurant serving fabulous Chinese food. The Won Ton soup is the best I've ever had. The ribs were cooked perfectly with a nice heat to them. My husband enjoyed the oysters and Duck Fried Rice. I was a touch under the weather but looking forward to returning to enjoy their cocktail menu. Highly recommended!

Had a wonderful lunch here with family, whose special needs for hearing were kindly accommodated! The food and service were both wonderful, and I whole-heartedly would return any time we are again in the area!

Authentic Asian food. Excellent service and quality

Food amazing service couldn't be better even with my afters being wrong. Couldn't have been better. Shame I can only give 5*

Quite pricey, but the food and service were excellent. Really nice atmosphere. Consider booking a table instead of popping in.

Well what a surprise the place is like a rabbit warrenwith little nooks and crannies on all 3 floors it's quite dark inside the food was very nice staff were excellent. I little pricey but I don't mind if it's good food and service. Well done rabbit hole will defo be back

Excellent space, lovely atmosphere. Waiters were more than willing to top us up with water. However despite pre-ordering a week before, the food took an hour and a half to be delivered. The ice in my drink had melted diluting my drink before the food came so I had to have my drink watery. Beware hidden fees! I ordered a chicken curry which was quite spenny for a student budget, only to be told it did not come with rice so I had to order some. The food was excellent and I would have happily waited an hour, but not 90 minutes. Excellent food and everyone in my group agreed. The portions were deceiving as they looked small but were very filling. Would come here again but only on special occasions.

Fabulous Asian restaurant, wonderful atmosphere, quirky furniture and toilets!! Service was excellent and food delicious. I would highly recommend the spicy vegetarian aubergine dish and vegetarian special fried rice. Although it's not cheap it's well worth a visit possibly for a special occasion.

Fantastic food and great service.

Absolutely delicious food, have been a few times and never fails to impress. The egg fried rice is the best I have ever tasted. Staff are friendly and accommodating, and the decor is fantastic. Look forward to next visit.

Fantastic food and service 100% recommend

I LOVE this restaurant. Amazing food, cocktails, beautiful, opulent decor and even illuminated menus. Perfect for a date night or special occasion-one of my favourite restaurants. Would highly recommend

Lovely meal and atmosphere. Staff very attentive and great cocktails too. Not the cheapest by any means but you get what you pay for.

Mind blown! Amazing experience, everything was just perfect. This is now our no.1 restaurant, fresh food, attentive staff, outstanding decor. Well done to the whole team for making it an unforgettable experience.

Superb food and nice atmosphere

What a beautiful restaurant. The ambiance was perfect. Service was exceptional and the food was exquisite

Our second visit to the Rabbit Hole and it was as amazing as the first... The restaurant has a great atmosphere and staff are really welcoming.. Food is outstanding.. Couldn't recommend highly enough.. Thabkyou

Very cool, relaxed place in Durham with smart modern decor. Food and service was excellent. Surprisingly busy for a Monday at 5pm so recommend booking in advance

Great experience. I emailed the Rabbit Hole directly for my booking and they were able to fit us in! The staff were very friendly and accommodating. You can sit at the bar and have a drink if your table isn’t ready. (You arrive early) we had a lovely selection of food and the waitress / waiters where great at topping up our wine from the cooler when our glasses where empty. Quality of food is great and prices are not bad at all. The decor and atmosphere is lovely and it’s a bit different compared to most places. Light up menus are great with it being dimly lit. One of my favourite places to come.

Such a lovely cosy place, very busy so do book. We had the dim sum stack which was stunning also the prawn toast, followed by sizzling beef, which wasn’t warm enough but they did correct this. The servers were lovely but i think perhaps they were over busy the night we were in. If we were in Durham again i would return, as it would be nice to try some of the other dishes.

Lovely food in a friendly smart restaurant- and the best cheesecake ever for pud! 😁 We couldn’t fault the food and enjoyed the evening very much

As a gluten-free, non-meat eater (pescatarian) I review restaurants' menu frequently to see what they offer and The Rabbit Hole did not disappoint us. The food was incredible deliciously, albeit slightly on the saltier side and the service was discreet, kind and fast with the food. Just absolutely amazing flavours and despite that our seating was upstairs on the 'gangway', we felt we had privacy and quietness. The lit-up menus are a godsend when eyesight is deteriorating!

What a beautiful restaurant, perfectly decorated, so much thought has gone in to the interior. Staff were lovely and provided impeccable service. The food was delicious, as were the drinks. We will most certainly be back soon.

Very nice evening with great food & service. Interesting range of cocktails.

Visited the Rabbit Hole to celebrate my daughters 25th birthday. The whole place is just exquisite from the interior decor to the impeccable service provided by the most polite staff. The food is delicious and beautifully presented, the crockery and glassware is very tasteful and who doesn’t like a cool menu that lights up when you open it! This is one of the best restaurants that Durham city has to offer.

What an amazing, quirky restaurant, amazing atmosphere, amazing food and cocktails,lovely friendly staff, would definitely recommend

Been a few times, generally better than this. The online booking system didn't work..our mains came before our starter ! We waited an age for starter then when other around us and arrived later were served the same dish! Our mains seemed re heated n dry. Staff were friendly but the experience they provided was very poor I'm afraid.

Been a couple of times now. Food cocktails and ambience amazing. My favourite restaurant.

Not knowing Durham too well for restaurants saw The Rabbit Hole via a Google search. What a gem of a restaurant this was. 5 of us in total and eager to impress the MD I chose to bring us all here. Looked after from the moment we went in. Staff very friendly, great surroundings and some just fabulous food. A good selection of starters and mains were chosen and needless to say there wasn't very much left at the end. Would highly recommend and I am already planning my next visit here with family.

Attended for my partner's 50th birthday. Started with dim sum and the prawn toasties. Both dishes were amazing and packed full of flavour. Mains were shredded beef and chicken satay. Again amazing. We had sides of egg fried rice Salt and pepper chips. Cocktails were lovely. The end of the meal the waiter came to the table singin happy birthday with cake for my partner. Very nice touch. This was my second visit to your restaurant and I will definitely be back. I have recommended it to all my friends and family. Thank you 👍

It’s ok. Thai food and service. Food served on reasonable prices. Should have improved more on the menu variety and taste.

The restaurant is just off the main road, it looks small on the outside but once you get inside it is beautiful, very friendly staff, the ambience is dark and romantic, the light up menus are brilliant, and the food it amazing especially the short beef ribs they just melt in your mouth

Me and my husband were very excited to try this restaurant as we’re both massive foodies and we were visiting Durham and this kept cropping up as a restaurant you must try when in Durham! When we got there we were taken aback by the beautiful decor. We ordered 2 starters and 2 main courses as well as 2 sides. I wasn’t happy with the ‘crispy chilli shredded beef’ as it tasted overcooked and too chewy. I let me waitress know and she informed the manager who notified me that that’s how the dish comes and I can get it recooked but I can’t get it replaced with the ‘beef in black bean sauce’. For the price you pay for the food here I thought that was ridiculous. What happened to the customer coming first. I was deeply dissatisfied with the food but the manager just didn’t seem to care and just kept saying ‘that’s how it comes’. To conclude I was sincerely dissatisfied by the service and it’s a shame I would have expected more from a restaurant of this calibre. On a side note the food isn’t amazing or worth the price point.

A truly wonderful dining experience. Food was excellent and very high service levels. Although we do not live nearby, we are already planning our next visit.

We all had a lovely evening celebrating my birthday, everyone enjoyed their food, all the staff were amazing Thanks for a lovely night

Love the decorations and food was great. Appreciated the service from the lovely staff. Good location, not far from the riverside.

Just had a lovely night celebrating my birthday! Outstanding delicious food, fantastic service and beautiful athmosphere.

Visited this gorgeous restaurant after being recommended on our visit to durham. It certainly didnt disappoint, excellent food, fabulous friendly service, highly recommended.

Even though it was very early in the evening, there were several people eating already and, during our time there, it got busier as the evening progressed. We had soup and prawn toasts for starters - and have never tasted prawn toasts like it! Not...

This place is beautiful inside the food and service was exceptional went with a group of friends and we all loved it, plan to visit again.

Lovely place, great decor, great service, loved the food.

Interesting menu with a few things you don’t often see. Great drinks menu. The restaurant has a lovely intimate, evening vibe and staff were great. The food we had was tasty, but not especially different to what we’ve had elsewhere, and therefore quite pricey by...

Excellent food. Small intimate place with 1920's Decor Shanghai supper club atmosphere with subtle jazz music. Essential to book. Limited meter street parking.

Food and service were both excellent. They were able to cater to GF+DF dietary requirements too.

Absolutely gorgeous food, lovely staff and gorgeous setting will definitely be back... can see why it's called the rabbit hole too

Everything from the ambiance to the food is quality. Easily one of the best restaurants in Durham. Ideal for a special night.

Best asian food in town, maybe in the area. Amazing service. I visit every time i visit Durham

Very expensive and reviews I had heard, I expected it to be out of this world so was slightly disappointed if I'm honest.

The reviews are not wrong about this place. The food was very good and the service was excellent. The only reason I gave it a 4* rating is the seats we were given were very private but not comfortable enough for me we could have...

Our first visit here. Everything was absolutely beautiful. Food, cocktails, atmosphere and the customer service! Couldn’t fault a thing, we’ll definitely be back soon xx

Perfect experience from the welcome to the goodbye. The decor is lovely and decadent and the light up menus were a nice touch and easy to read. We were three people and shared spring rolls and lettuce parcels to start which was definitely sufficient. The...

This is our 4th time coming to Rabbit Hole. It's lovely ambiance and the service was superb. We ordered way too much food but it was so tasty! No complaints from us! We will be back again;!

Lovely atmosphere, great tasting food, really good service. We had a very nice experience, and good value. Book a table upstairs.

A five star dining experience. We loved the atmosphere and service here and everything, drinks and food, was excellent quality. We tried the Lettuce Parcels from the 'starters'/small plates, Crispy Chilli Beef and Sea Bass from the 'mains'/large plates, a bottle of the Pinot Noir from the wine menu (a beautiful Romanian red), and cocktails for dessert. Portions were just right (hence no room for actual dessert) and I couldn't fault the overall experience. I think our bill, including the service charge, came in at around the £120 mark. We wouldn't usually dine out somewhere like this because our kids' idea of fine dining is mayo on their nuggets, but this was for a milestone birthday and as I'd saved up I wanted to go somewhere really special. So though we aren't used to a bill like that it felt well worth it. I was utterly delighted with my choice of venue and will definitely go back again. From a gluten free diner's perspective I was spoiled for choice. From an accessibility perspective I would call first - level changes and stairs throughout thanks to the age of the building. You can take kids in until 7pm I believe. There is a dress code. Booking emails carry lots of info on these and other matters. Online booking process is very easy.

We loved it. The atmosphere is unique and the food and service excellent. We all agreed it was a fantastic evening and great value for money.

Went for a birthday meal, from start to finish the experience was amazing. My friend went to drop balloons and cake for us at the restaurant earlier in the day, they were very accommodating. When we arrived we arrived early that was no problem. The...

Lovely venue and attentive staff. Food not so good. Rice was overcooked and 1 dish was extremely over salted 2 very basic elements I would expect to be correct.Especially given the top end price.

We have been here before, but this time we were disappointed. We were seated in a booth, downstairs, opposite the bar. Apart from staff going past us to get into a cupboard, we were basically alone. Downstairs used to be the pre dinner cocktail bar,...

We went as a party of 9 and all 9 of us had an amazing time . The staff were lovely and the food was amazing . It was my mama birthday and we brought a cake along which they brought out to us with...

Have been several times & am never disappointed. Amazing food. Great cocktails & excellent staff. Highly recommend.

Quirky little restaurant, thoroughly enjoyed the atmosphere. Quite expensive but worth it 😁

What a wonderful restaurant! Once we'd figured out how to get in (secretive side door with a doorbell!) we were amazed at the interior and very exclusive feel to it. The customer service really was fantastic, the staff were so attentive and so kind and the food was delicious. A real hidden gem. Bonus with free on street parking after 6, we arrived around 5pm (Friday) and there were loads of spaces to park.

Lovely premises,quirky entrance ,nice touch taking your coat ,our table was opposite the bar very tight ,people and staff walking past you all the time,felt a bit uncomfortable ,ordered drinks ,asked for a pint of tiger beer on draft and a blackcurrant and soda ,tiger beer came with blackcurrant in and the blackcurrant came with water ,ordered food which was nice ,but overpriced ,staff member came down stairs and dropped a tray of glasses right next to us with no apology at all ,just wanted to finish off and get out,and to rub salt was to ask for service charge of 10 pounds which we declined ,might of hit at a bad time but won’t be back

I could not fault this place. Fit out beautiful and cosy Chairs really comfy Service brilliant, the waiter was friendly and knowledgeable and was always there to help if we wanted something. Food was fantastic, every dish perfection Wine delicious. Its not cheap of course, why would it be; its outstanding. I thought very satisfactory value for money and I cant wait for the next special occasion to go back.

Great place with friendly helpful staff who are not intrusive. Drinks prices are comparable to other restaurants in the area. Food was well presented and delicious. Rated as average due to prices. The majority of Mains are £17+ with some at £20+ but do not include a side dish. A small bowl of fried rice is £5.50 which is a ridiculously high price. I've been to a number of restaurants in numerous cities and prawn crackers are always complimentary- here you pay £3.50!!! A reduction in prices would encourage people to return.

Phenomenal. Amazing food and great ambience.

Eclectic stylish and very tasty. This is a real find in Durham. We had a quick visit this week before going to the Cathedral for a Christmas Music concert. The Rabbit Hole was the more enjoyable part of the night and wishes we had stayed...

Very nice staff and good service in a nice atmosphere. Unfortunately the food was poor. Badly cooked sea bass, nice vegetables spoiled by a thick sauce. Orange chicken just 2 breaded chicken fillets in a sticky sauce-very uninspiring.Disappointing dim sum. Very overpriced

What an amazing hidden gem of a restaurant on the outskirts of Durham City. 15 minutes walk from the busy and bustling pubs of Old Elvet, and it was like walking into another world!! The food was stunning and the atmosphere relaxed. Staff are friendly,...

Food is beautifully prepared and tastes fantastic. Eating is simply a joy !! Staff are very attentive, great leadership from Alan.

There's nothing about this restaurant that justifies the price. It's nice enough, the staff are friendly (though service can be slow) and the food was fine, but when you think the mains are an average of £20 each, and don't come with anything - a...

Went with two friends to celebrate my birthday. It was one of the best meals we've had in awhile. The atmosphere and the whole place is beautiful with staff really attentive, friendly and welcoming. They brought a cute dessert with candle on it afterwards and even the staff herself was singing happy birthday which was really nice. I didn't get her name, short hair. She was especially lovely. My friends said "Lurvely! Treated like princesses n food exquisite and decor !Seriosly one of my best meals out in a long time! Xxx and Customer service excellent and ambience ..food lovely and the taking of our coats was different ☺️xx We will definitely go back. Hope all the staff have a lovely Christmas and keep up the good work. Xxx

My husband and I had a fabulous experience here for dinner - the service was friendly and quick, the drinks were excellent, and the food was delicious. The atmosphere and decoration inside the restaurant is beautiful. It’s very deceptive from the outside.

A lovely evening in a great restaurant with amazing food in a beautiful setting. The staff were extremely attentive and made us feel very special.

We had a lovely time at the Rabbit Hole last Friday. We hadn’t been since the rebrand and were impressed as always with the food, friendly staff and setting. I would fully recommend the orange duck or duck rice special, it was particularly tasty with the Chinese greens! My only criticism is that we waited a long time after finishing our mains (20+ mins) to see any of the waiting staff, who we kept trying to catch for a dessert menu. In the end as we waited so long we just asked for the bill as our appetite for a pudding had passed. If you want an authentic feeling vibe with superb quality dishes, be it for an intimate date or special occasion, then go here! Will certainly return.