The Pearl Of Northway in Tewkesbury

Don’t waste your time. Order placed online. Order accepted and verified. 10 minutes after delivery was due, they call me to say they don’t deliver to my address. Even though they have done so several times in the past. Pathetic establishment.

Good place to go for fish and chips highly recommend

Fantastic chippy. There is no other choice for the Tewkesbury area it is the best chippy and the cheesecakes are amazing as is the food. The owners are lovely and I deeply miss not working for them or eating their incredible food.

Lovely staff and delicious fish n chips. You have try their lemon cheesecake. WOW! 🤩

Gorgeous fish and chips. And the lemon meringue cheesecake was to die for. Highly recommend So glad we visited.

Best fish and chip shop in Tewkesbury

I bought a large portion of chips. There didn't seem much there so I asked if it was a large portion. The answer was yes though the portion size looked to me to be barely even a normal sized portion. It's only potatoe why such a rip off? In future it's a different chippy.

Visited here during our holiday in the area looking forward to fish and chip Friday dinner. Arrived to find signs plastered everywhere saying cash only that was not advertised online anywhere. Its 2024 and we dont carry cash or even cards. I realised they had an “app” which clearly stated order online with fast and secure payment. After completing the order and trying to checkout it offered only cash as a payment method which was again misleading and a waste of time meaning no food for us. What terrible service and false advertising.

Terrible place as despite not advertising this online decided its cash only. Tried online as it said you could pay by ordering via the “app” but still forced cash only after allowing to complete the order. Terrible for 2024

AMAZING! The food is AMAZING the service is excellent and the staff are super nice!

Wonderful place wonderful service and fantastic food!

Amazing local chippy, George and the crew are amazing. Thanks again for last night!

Not impressed with the food we ordered on line my wrap looked every thing just been chucked in it and the chips were cold inside and my partner kebab and chips were very greasy not impressed at alll

Excellent chippy staff are always friendly and friendly.

Absolutley fantastic food and the staff are just as great. Run by a really lovely family. Thanks so much!

Hot fresh and fast, good portion sizes and food quality was great.

Great food and service George the owner is fab

Lovley fish and chips served very quickly the staff chatted to us while we waited, very good choices on the menu and very good value for the money. Would definitely recomend it, very clean shop pleasure to go there.

Food gone down hill, staff slow

Wish I could give a good review. Unfortunately, We ordered for a delivery at 18:15 over the phone due to orders online not going through. Was told on the phone it would be 45 minutes. First attempted to call back at 19:15 to ask for an update, phone wasn’t answered. Tried again at 19:20, 19:25 and 19:35, again no answer. Tried one final time to call at 19:45 to cancel the order, still no answer. Eventually went to the store to cancel the order at 20:00, initially was blamed on the online system, until I explained our order wasn’t done through the online system in the end. 1 hour and 45 minute wait (before cancelling) when we were told it would be 45 minutes. Unfortunately this is also not the first time deliveries have been late, we have only ever had one delivery on time in the last few years. Really sorry Sam and George, but just a phone call to update us or actually answering the phone would have avoided such a review.

Unfortunately it seems the customer focus has been/is being lost at the Pearl of Northway. Upon walking in the door was called rude by one of the owners (Sam, as she kept reminding me after I put the wrong name on the previous google review, don’t worry, I’ve now updated it to the right name). I will attach the previous review as an image, so you can judge if you think I was rude on it. I was told I should have just went to collect the order when it was late, even though I didn’t even know if it was ready as nobody was answering the phone. I was also told I should be supporting local businesses, after having used them for several years, I feel I have supported local business. I feel that my previous review was left to provide some feedback on something that could have been done better, specifically in the way I had outlined what the problem was and then explained how I think it could have been dealt with, such as quick phone call to explain “we’re really sorry we are running late, your order will be with you by”, if I had been updated that they were busy and running behind, I wouldn’t have left a negative review and in fact would have likely left a positive review just for being kept updated, which I feel should really be standard practice, especially considering the order was roughly an hour late after the 45 minutes quoted. However that didn’t happen, and even when I called to get an update 4 times, the phone would ring but wasn’t answered. Unfortunately Sam seems to have taken the review as malicious instead of constructive. After todays visit, I will not personally be returning and will certainly not recommend to family, friends or customers/visitors. Which I feel is a shame as the food is usually good, unfortunately it’s just the service letting it down now.

Great Fish and Chip shop.Other foods available Chicken/burgers etc

The Chinese takeaway is called "New Wok" not the pearl of Northway. Food is excellent 👍

Really disappointed this time; the food arrived 2 & 1/2 hours after I ordered it, it was cold and a portion of chips were missing.

Really nice owners, very welcoming.

Pretty tasty only problem is the line at tea time

Excellent service with one of the best manners going

Bad service and rude owner on phone aviod waited 2 hours for food then told I should of rang them to cancel because they were busy lol

Bad service and rude owner on phone aviod waited 2 hours for food then told I should of rang them to cancel because they were busy lol

This was one of the best Chinese style meals I've ever had, I went back and told them afterwards! I ordered the special fried rice just before closing, it was a huge portion and the meat and vegetables were cooked to perfection.

Never had bad food from here, and the delivery staff are always wonderfully friendly and helpful! A really great local chip shop.

Ordered 2 large Cod and chips. A really large piece of fish, really well cooked and not greasy. We Thoroughly enjoyed the meal which was delivered by a friendly driver. Well done to all at the Pearl of Northway

Absolutely first class. Staff absolutely lovely. I have mine delivered to my home. Always hot and fresh. Thank you George.

Not for me. Found the evening staff rude. Batter soggy. There are much better ones to visit in the town

Quality food and quality service...

After a previous visit which left us a bit disappointed we decided to try again as it had been a few months since last ordering. I have to say that we appreciate the lengths the owner went to, to rectify the issue and that the food we had this evening was delicious. Thank you for the food and service tonight.

Nice Fish & Chips at a better price than others in Tewkesbury.

Get food and customer service 100% worth the 5stars

Main food was OK but asked for a bread cake/bun to accompany meal and ended with a stale long life burger bun. Fell apart as soon as a few chips were introduced so ended up feeding the surrounding wildlife.

Best Fish and Chip Shop ever, and great friendly staff who have worked so well under covid conditions... If you come here, you wont want to go anywhere else...

Such lovely staff and omg the consistently best chippy I have ever been to, leaps and bounds above any other! Firm favourite, worth the wait even if the queue is long

There was a hair in my food stay well away from this place.

Great food. Good delivery service.

High prices, small portions, long wait times (even when using the pre order online)

Just fantastic. Food and service is incredible

Best chippy in Tewkesbury. Lovely staff. The service is ace.

Just moved to the area and needed a quick tea. Used their online ordering app, which was very user friendly and allows you to customise everything. Everyone want something different but this menu catered for all of us. We ordered small chicken kebab, 1/2 lb burger, chicken steak burger, 2 jumbo sausages, chips and hallomi sticks. As I said before I used the app and customised everything and was expecting some mistakes but everything was made perfectly and to our specifications. All was delicious and will definitely use them again

Tasty food and friendly service, I am a frequent customer now

Best fish and chips around and a good selection of other items on the menu. Also home made cheesecake is gorgeous and on top of that they deliver! You really couldn't ask for more

Lovely desserts and service. Will definitely recommend it.

Great service and very tasty handmade desserts! Couldn't recommend them enough :)

Really good fish and chips (battered sausages are great too), but they are let down quite a bit by the small portion sizes. They are not particularly cheap, and the size of chip portions is very small. To put it into context, a "large" portion is barely enough for two people, where in may chip shops, you are warned when you order a large portion that it is typically for at least 4 people! They are always friendly and helpful and the food is lovely, but given the prices, I can't in good conscience give 5 stars for the frankly stingy portion sizes.

It was lovely thank you very much

Ordered online and despite pre ordering had a long wait time stood in the rain, understandable that it is busy, however when asked how long t it will be i found the response to be very rude and was told not to order again. For this reason i will not return which is a shame.

Lovely food and great customer service everytime. Our favourite chip shop around.

Best chippy in Tewkesbury. Great service and would never fault the food!

Probably the best chippy in Tewkesbury.

10/10 fish and chip shop highly recommend there home made cheese cakes

Great food and consistent with quality along with great friendly staff.

Fantastic food awesome Staff our favourite Chippy

So glad we tried this chippy again, not been there for a long time and we will make sure we visit more regularly in future ! Such friendly staff, and great food, lovely chips that were not at all greasy, and superb fish cooked just right. Thanks very much go to the staff here.

You want cod, go large. Beautiful fish as good as anything you could eat in Padstow. Chips are quality and l mean quality, soft inside with a crunch outside. George and Sam are the friendliest of people, lots of smiles, chatter and hard work. If you fancy a cheesecake for afters then you are in for a treat, baked by their daughter, they could grace any top restaurant.

Great food and lovely people. We were wondering why we were wintering in England instead of Spain and then we sat down to the best fish and chip supper money could buy and we remembered. xx

Always service with a smile, very friendly and great service. Food excellent

Very friendly staff, great food and an all round good run family place. The food is worth the price. Would highly recommend.

Επισκέφτηκα αυτό το fish & chips για βραδινό και ήταν καταπληκτικό, σας συνιστώ το παραδοσιακό fish & chips και το κεμπάπ που είναι υπέροχα , και φυσικά μην ξεχάσετε να δοκιμάσετε τα ωραία γλυκά της Sevi. Οι ιδιοκτήτες είναι πολύ φιλικοί σας το συνιστώ ανεπιφύλακτα!

Superb quality food - exceptionally friendly staff, always happy to visit for Friday lunch. Sometimes you have to wait a moment for the food and sometimes you can get stuck in a queue but its well worth the wait. Parking is a little tight unfortunately, but that has nothing to do with the restaurant. Definitely recommended!

Good fish and chips. During busy times there can be a wait for fish to be cooked

Such nice owners, lovely food, if you get offered home made cake try some!

staff always welcoming food always good. Generous portions, Even at busy times service is quite prompt.

Dont accept card in the shop or over the phone. Part of order was missed but charged for

The fish and chips and their fried chicken is pretty good.

Very good food cooked and served here.

Not only do they serve good quality food, the variety available is great, with good competitive prices and amazing every day/family deals! Lovely, friendly staff (still in this heat) with the kindest owners. Won't go anywhere else.

Exceptional service and variety of differrent options. All the George's team consists of "pearls". Nothing to complain about ....i strongly reccommend it.

Epensive and portion sizes are terrible. I had to walk away tonight after seeing a £2 portion of chips in the paper. It was shocking... went to another place and the portion of chips was quite a lot cheaper and a huge portion size. I wont ever go to this place again...

Great food but could be cheaper. Also cash only.

Asked for gravy and they boiled the kettle and mixed some bisto

Kind, generous owners, amazing chips and nuggets that rival any chips and nugget-selling establishment.

Popped in for the first time this lunchtime. Establishment looked clean and tidy. Good selection of food.

Pay to much for to little , portion size is not good , but being served by kids does not help . Other chip shops I have been to are a lot better in portion size and reasonable priced . Sorry George but you have gone down in stars .

Best in the west. Lovely fish and chips.

Happy friendly staff every time I visit. Amazing chips, fish and kebabs at very reasonable prices. The service is quick and there is parking outside.

George is a great guy. Food is superb every time.

Never had anything to complain about. Fish always good, loads of chips. Lovely service. Consistently good

Decent, good value and friendly.

Not good this is not my rating but o minus

Used this chip shop when I was a child and recently moved back to the area and still the best chip shop in Tewkesbury. Great Value, Clean and staff are all smiling even on Friday and Saturday Nights when it's the most busiest.

Just moved to the area thought we would try there fish and chips. I am eating them right now. They are the best I have ever eaten. Thank you so ok much. Will be back next week. AMAZING

Have always been to Tewkesbury before for fish and chips but tried this place and so glad I did. The very friendly staff apologised for the short delay as they were cooking the fish and chips fresh and I was happy with this and how nice they were. Chips not greasy and Fish in crisp batter and nice and moist too. Wonderful !

Amazing fish and chips,really friendly owners.

very friendly staff,food very nice,the best kebab in tewkesbury

No garlic mayo, after they asked me what I wanted on my food. Just gave me closed up

I've been using the Pearl regularly, since moving to Northway over 10 years ago and can honestly say that I've never had a bad meal. George and his team are always smiling and happy to see their customers. Lunchtime special is an unbeatable £2.60 for large battered jumbo and a good sized portion of regular chips. Excellent.

Excellent food and friendly staff - George, Sam and Sophie

we use this chip shop when camping nearby, always very friendly staff, good grub at a good price. our first choice in tewkesbury.

Excellent food, good prices and friendly staff. Thank you!

This is an amazing chippy! One of the best I’ve ever tasted. It’s always busy and George (the owner) is always welcoming and efficient as are his staff! It’s now become a weekly visit! Yummy!

Cannot praise highly enough. Great food, great staff and great price

Called in on a long drive from Alton Towers back to Plymouth as was the nearest chippy we could find to the M6. Rang ahead to preorder and all was ready when we arrived. Staff were so friendly, helped me to carry out the food and even made my husband a cuppa to help him on the journey! Food was great and very good value. Thankyou :-)