Based on 107 opinions finded in 2 websites
Based on 107 opinions finded in 2 websites
Nº 218 in 286 in North West Leicestershire
Opinions
I am becoming a regular here, lovely dog walk to enjoy a coffee and cake, dog friendly and always gets a bowl of water and a couple of treats. Have eaten main meals here a few times too which are all homemade and piping hot, good choice and nicely presented. Really friendly staff, polite and chatty. Highly recommend.
Deb Rose . 2024-10-27
MORE AT Google
Had drinks and ice cream. Coming back tomorrow for a meal. Great place and lovely walks nearby
Cynthia Wain . 2024-09-03
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As soon as we arrived the manager provided water and treats. There was a gluten-free menu with lots of amazing choices. The service, staff and welcome were excellent. Will definitely be returning when we’re back in the area.
Lynda C . 2024-08-22
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My lovely family booked me a secret 70th birthday meal here, it was fantastic, the food was lovely, the staff were so friendly, helpful and kind. The place itself was spot on with something for everyone. I cannot praise the venue enough. Thank you all for your fantastic service
Diane Berry . 2024-08-06
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What a lovely place in a great location for walks with family and dogs. We stopped for a drink after a walk and was greeted by a lovely young man (Tristan) who was polite and welcoming. It had great facilities for kids and an adult only area. Very nice, will be going back d Soon. Thanks.
Mindful_is_melv . 2024-06-22
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The team at The Pavilion Bar and Restaurant are great.. they all worked so hard to make sure my wedding reception ran smoothly and had great communication through the whole process. The food for the dinner buffet was amazing, and there was plenty as there was lots of left overs!! Their recommendation of a DJ truly was amazing too as everyone… I mean everyone! Even the grandparents were on the dance floor. Thank you all again and I hope to see the whole team soon again x
Mackenzie Mrówczyńska . 2024-05-05
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I booked a party for a 60th Birthday, had the best service I could of had by Kelly she was lovely, and helped me very step of the way, the room looked amazing when it was set up, the staff where very helpful, Thank you to all the bar staff at the pavilion bar.
Jayne Robinson . 2024-04-29
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Hi. Called in today at 9.50 am for a breakfast after walking our dog. We sat down and I went to order. I was told (politely) that I would have to wait for 10 minutes before ordering as there was a children’s party. There were 4 members of staff standing at the counter and I asked if we could have a coffee while we waited. I was told, ‘No’ (abruptly). For the first time (after visiting often, over 5 years) we walked out and went somewhere else.
Ian Brierley . 2024-04-06
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Only had a portion of chips and 3 coffees Great service
Michael Gaskin . 2024-01-14
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THE GOOD THE BAD AND THE UGLY. The Good: the staff were all very pleasant, helpful and accommodating. The food was for me was of decent quality and quantity and appropriately priced. The Bad: The roast dinner was at best only lukewarm, the Panninis were mis-sold, neither the content or the bread used was correct. The Ugly: We were overcharged on items purchased and furthermore our deposit was not deducted from the total bill and has thus far not been returned despite numerous phone calls, luckily we paid by card so our bank will use legal means if necessary to address the issue.
Vanessa G . 2024-01-05
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Christmas 2023 'Oompah' band absolutely fantastic! Great food, lovely staff but the icing on the cake was the entertainment, it was absolutely brilliant. 💯 booking for next year!
Rebecca . 2023-12-16
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Thankyou Chelsea for my cheese on toast late at night excellent entertainment Beatles tribute band
Martin G . 2023-11-29
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Beatles tribute night We came with a large family party Great food and service was excellent We all had a wonderful time Would definitely come again Staff was friendly and professional Food came out consistently being we were a very large group
Donna F . 2023-11-28
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What a fabulous night to spend it watching a Beatles tribute act with friends and family. Had a top notch Christmas dinner with a delicious dessert👌🏻 They seem to have many themed acts and activities on and will definitely return. Service was second to none, bar staff very pleasant and attentive. Would most certainly recommend. Thank you!!
jonnyvfest . 2023-11-27
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Attended The Beatles tribute party evening with friends and family, 20 of us in total, nothing was too much trouble, the staff were brilliant, food was amazing and all came out together considering the size of our table, the entertainment was excellent. A fantastic evening had by all. Can’t wait for the next one.
Kelly H . 2023-11-27
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The Pavilion Bar and Restaurant supported our small charity by kindly hosting our big fundraising quiz for the second year running. Nothing is too much trouble for the staff and the home made pizzas there are amazing. Must try the loaded chips next time!!
Kay E . 2023-11-07
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We were on a break away with the family and on a rainy late afternoon we found this place to take the children as it has as soft play and reviews looked good. Didn’t know what to expect but what a great little find! The children, (6 & 4) had a fantastic time & we were able to enjoy the bar with sky sports. Staff were very friendly and extremely helpful. They recommended fun places for us to visit with the children for the remainder of our trip. We gave the children the option on our last night of what to do, and they both asked to come back here. They enjoyed their dinner and had a delicious waffle. Thank you Pavillion Bar, we will certainly return.
ABCDEnoF . 2023-08-05
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Awful place, rude staff and a lot of discrimination and disrespect from the owner. Won’t step foot near that place again especially after the owner made a comment about my special needs son.
Christine Becks . 2023-07-26
MORE AT Google
Been here for breakfast, fast, polite service by Sophia and all the staff
Ann Hale . 2023-05-28
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Highly recommend the pavilion bar and restaurant the carvery is absolutely amazing very fresh staff members friendly and there to help when needed and soft play for the children is highly recommended aswell I will definitely be returning during the week and weekends and all events catered for all ages x
Kerry Roberts . 2023-05-14
MORE AT Google
We as a group comes to different events and tonight we saw Whitney tribute she was amazing and the food was good value thank you kelly murrall for making us feel welcome
Lisa Winson . 2023-04-23
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Whitney tribute night. Omg what a fabulous night. Whitney was amazing. The place was spacious with very good choice of drinks at a very good price. Liked minded people all have a great night. The organisers Kelly went out of her way to see if everyone was having a great night. Lovely lady. Will defo we using this place lots more for friends nights out.
sabastian2 . 2023-04-23
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We had a lovely lunch, food was hot, staff were really helpful and polite would definitely recommend Food ordered Sweet chilli Ciabatta 2 Fishcake and chips
Damien . 2023-04-20
MORE AT Google
Nice friendly place for a drink or a meal
Richard Marshall . 2023-04-16
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We waited an hour after ordering then gave up and asked for money back. Plenty of bar staff but seemed like there could only have been one person cooking. Food came out at an incredibly slow rate. Felt sorry for the youngsters having to fend off angry customers. Even orders that did come out got sent back because they were wrong!! Pity really because it is such a good venue for families. Serious investment could make this a great place.
Meander611497 . 2023-04-16
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Came up tonight for the psychic night great atmosphere lovely host
lizzie c . 2023-03-05
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Great evening watching The Jersey Boys Tribute Act but would have enjoyed it more if people hadn't been talking loudly a lot of the time.
Moya Fleming . 2023-02-14
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Sadly disappointed last Sunday. Long wait at the carvery as no one serving most of the time, huge wait at the bar and food burnt and looked literally thrown on a plate. Was severely understaffed, felt sorry for the staff who were there. Won’t visit again. Needs more staff by far.
Susan Clayton . 2023-02-14
MORE AT Google
Booked table for 2pm on a Sunday, got there and ran out of carvery, why would it let you book tables if your likely to run out of Sunday dinners? Good kids area though!
Shaun Knight . 2023-01-08
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Had a luke warm hot chocolate after a bike ride outside
Karen Garbett . 2022-09-27
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The Pavilion is very lovely and family friendly and also dog friendly. We love going here for a drink, especially on a hot day. Lots of outdoor seating areas which is useful as we have a big dog. Only reason for 4 stars is due to the menu. There used to be such great food selection in the past but recently it seems to be just basic/standard food. Would love to try their cocktails though as they look yummy!
Sofia Christodoulou . 2022-08-02
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We had or beautiful wedding reception at the pavilion bar and restaurant in Donisthorpe Paula and the staff did us proud. We would like to thank them.so very much 😊 from Mr & mrs Riddell x
Zoe Alexander . 2022-07-31
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Lovely walk with the dogs, food, well we ordered a £30 sharing platter for 2 what a joke!!! But we didn't laugh when a few crackers, 4 slices of cheese that thinly sliced you could see through it! Only enough cheese for 1 person, parma ham that was nothing more than slices of fat that the dog enjoyed!! Best part about it was the bread and butter!! Absoloute waste of money and absolutely vile!! Would not recommend this place for food at all
Debbie . 2022-07-27
MORE AT Google
First time here with the pooch and it seems to have something for all ages and good looking food. Great walks of course around it. Will defo be back to sample the food!
Phi Turland . 2022-07-12
MORE AT Google
Absolutely joke of a place, management that were on tonight (Friday 8th July 2022) couldn't run a bath!!! None of the staff have a clue what they are doing, zero communication with the kitchen staff, over charged us and reluctant to give money back, ordered kids food as soon as we walked in, planned on ordering for ourselves but after waiting over an hour for chicken nuggets,chips,beans and a kids chicken wrap, coupled with the fact that staff had no idea where any menu's were or if there was anything else available other than pizza or a burger, we decided against ordering!!! This used to be a great place with great food. Very disappointed especially when we tried to support them during COVID by ordering for takeaway.....(back when they had a decent menu!!!!) Absolute Shambles.....
Dean Gaskell . 2022-07-08
MORE AT Google
Indoors or outdoors plenty of seating. Good for a snack or a meal. Drinks, alcohol or non alcohol available. Plenty of parking spaces. Lots of walking nearby.
Robert Foxon . 2022-04-22
MORE AT Google
We live just a 2 minute walk away,haven't had the best experiences previously but after around 6 months we thought we try again. We were hoping to have a lovely Mother's day breakfast...we waited...and we waited...and we waited some more...given menus and that's where it ended. There were more staff than customers but all too busy setting up for lunches rather than paying attention to the customers in the building. After waiting over 20 minutes for someone to take our order (or even just acknowledge us!), we left. Unsurprisingly, not one of the many staff or owner noticed us leave. Fancy decor and fake flowers cannot compensate for the need to deliver decent customer service! We'll stick to your competitors in the future.
677dawnk . 2022-03-27
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We were hoping to have a lovely Mother's day breakfast...we waited...and we waited...and we waited some more...given menus and that's where it ended. There were more staff than customers but all too busy setting up for lunches rather than paying attention to the customers in the building. After waiting over 20 minutes for someone to take our order (or even just acknowledge us!), we left. Unsurprisingly, not one of the many staff or owner noticed us leave. Fancy decor and fake flowers cannot compensate for the need to deliver decent customer service! We'll stick to your competitors in the future.
Dawn Kendrick . 2022-03-27
MORE AT Google
Absolutely great place, beautifully decorated and the staff are fantastic and friendly 👍👍
Ann Marie Smalley . 2022-02-26
MORE AT Google
We have been recently for a family get together, the team were friendly and welcoming. We felt relaxed and enjoyed the atmosphere. We had food which was delicious, kids loved it too as they could play in soft play. We will be returning!
Melv0077 . 2022-01-03
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Fab place! Staff are welcoming, helpful and friendly. We recently went for a family get together, it is wheelchair friendly and staff accommodated our needs. Food good and we had a lovely family afternoon. Thanks
Melissa . 2022-01-03
MORE AT Google
Absolutely love it here! Surrounded by fantastic people and the service is top tier. Paula and the rest of the staff really takes care of all of us and we all look forward to coming down. If you want a new and friendly place to go to then definitely come here. They have great parties and the atmosphere is so friendly, offering a gorgeous gin bar at the front and a huge bar at the back. Thanks for the last two years and here's to many more! X
Amelia Goodger . 2022-01-02
MORE AT Google
Lovely decor inside and great outdoor seating area- with heaters. Worth a visit if on a walk, if for a cold beer or hot chocolate. Will visit again.
John Gordon . 2021-12-29
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I took my grandma for afternoon tea on Saturday and we had a great time. The staff where brilliant and very accommodating. The decor is lovely and you can see a lot of effort as been put into the cocktail bar. The food was also lovely and plenty of it. My grandma went back to the home with a box full of goodies as we couldn’t eat it all. She has been telling all the staff and residents about it all week. Very happy customer we will be returning.
jennifersI6046YE . 2021-12-06
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I wanted to write a genuine and honest review. My sister and I booked in for the cocktail tasting evening, we rarely have a night away from the kids so we’re so looking forward to this rare treat. When we arrived we were seated quickly, it is in the entrance to the soft play ‘jungle mayhem’ but I believe they are trying to do a separate thing. We commented on the nice decor. We were given a menu to choose 4 tapas dishes they all looked amazing but picked 4 and also order a couple more to pay extra as we wanted to try them all! The cocktails started to come out a taster in shot glasses then you rate how you liked them as you get to pick a full sized one at the end. We were having a great time the food was fresh and hot, when an old bloke came from the bar from the soft play side and sat at the cocktail bar, he made a vulgar comment about me and my sister and I was not happy. I spoke to the waitress who went and asked if he would go back to the other side, he said no. The manager was called who tired to have a bit of a laugh and joke but he wouldn’t move, the manager came over and said to ignore him as he was just a regular but by this point I stated it had ruined out night we had paid good money and the place needs to think about where they are going with it. It could be lovely and up market but not if you have regulars who basically think they own the place over the staff and managers. They laidies working in there (?chelsie and Sophie? Sorry can’t remember) we’re amazing they were trying so hard just seems a waste of their effort. I’d say get rid of the bar stools and keep to take service! I’m so disappointed because I would to go again for tapas and cocktails but not with the risk of being treated like we did again
Chl0b0 . 2021-11-22
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Visited on 13/11/21 on a saturday evening for a birthday meal. Disappointed as soon as we walked through the door it's just jungle madness with a expensive menu. 40 mins after ordering our mains we were told that several of the meals were unavailable. Apologies all around and other menus were offered. One of the staff said you can have some toasties if you want! Great choice on a saturday night. When the food finally arrived 2 hours after first ordering it was poor and overcooked. Staff were friendly but seemed very stressed, we were a party of 12 and there were only a handful of other guests. Overall very disappointed in my opinion it's a glorified cafe. Fine if you are wanting a coffee and a piece of cake on a tuesday afternoon. Not somewhere to go and spend £28.95 on steak.
Bodell83 . 2021-11-14
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Not very clear as to which way you go to find the bar if you haven't been before, seemed like we had to pass through a function room first to find the actual bar.
Rich. R. . 2021-11-14
MORE AT Google
Great cafe, bar restaurant. Staff are extreemly friendly and cant do enough for you. The owners are very welcoming and proffessional, would highly recommend.
Geoff Hyde . 2021-11-09
MORE AT Google
Bang on! Good service! Luca-friendly!
Peter Mouncer . 2021-11-04
MORE AT Google
Regularly stop here for something to eat when walking dogs and absolutely love the food and service. Took a friend today and our dogs and was really looking forward to having something to eat, however the whole experience was dreadful We had to wait nearly...
michellemA2375MI . 2021-10-09
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What a waste of time going there Waited ages just for3 hot drinks at the outside serving window People given the wrong food and drinks also Not a place to visit again
wendysJ3088BO . 2021-10-03
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Very pleasant staff and dog friendly perfect place for lunch after an enjoyable walk also has a bar and dogs are welcome inside as a dog owner somewhere i shall be going often
Sandra Turnbull . 2021-09-21
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Really slow service and they didn't have a lot of things on the menu.
Rae Hendriks . 2021-09-19
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Aŕrived middY. Went to takeaway window asked for tea and tea cakes took a long time to fet the rea and was told they would have to check if they had tea cakes. 4 of our pRty wanted them originally told they only had 2...
Sara D . 2021-09-18
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All ways polite & they love dogs
Doreen Gothard . 2021-09-15
MORE AT Google
Good food and drinks in lovely setting.
Ray Meadows . 2021-08-09
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Called in here while walking the Ashby Woulds Heritage Trail and Ashby Canal Path, for some refreshment. I used the outside takeaway window though they were also serving inside. Ordered a coffee and felt like some cake, for energy refresh, but wasn't advertised. Asked the...
alanah0lmes . 2021-08-04
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drinks were ok but food was poor
Martin Hurst . 2021-08-01
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We have just been for a meal at the Pavilion. In all honesty I feel sorry for the staff who work for the woman who runs this establishment. We have been sat eating a meal and all you could hear was the manageress slagging staff...
288leigho . 2021-07-24
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Lovely place to visit, waitresses are friendly and accommodating. I wanted to acknowledge that it can be uncomfortable for a customer to overhear the owner loudly negatively commenting on how staff are working. I noticed other customers have picked up on this too on their...
Y9144CRbeckyr . 2021-07-24
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Great service, great food, great drinks, very much a holiday feel, all the staff very lovely, will be visiting again.
Tom Hughes . 2021-07-22
MORE AT Google
Very poor service here. Staff took orders for a few of the tables several times and still got the orders wrong. Food was mediocre to say the least. Jacket potato was tiny and the side salad was a joke - 1 slice of cucumber and...
BrummieGirl99 . 2021-07-18
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Really awful food, there needs to be some serious changes made for this place to be up to scratch. Dissapointed, as the reviews seemed promising. Unfortunately won't be returning.
Lauren . 2021-07-18
MORE AT Google
Great service,lovely breakfast and the sun is shining 😎
Jim Grimsley . 2021-07-14
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We absolutely loved coming here. The waiters and waitresses are so nice and sweet with the bonus of gorgeous food. Unfortunately, we are reluctant to return due to the owners attitude towards staff. It's not nice to hear her gobbing off at them when they make a genuine mistake, dropping a glass etc. Quite frankly, it's appalling to see, especially when all she's doing is drinking wine and throwing orders about. Please treat your staff nicely, because they are the ones who are keeping this place afloat. Until that changes, we WONT be back.
Amy Geradi . 2021-06-30
MORE AT Google
Nice place the ordering app takes a bit of getting used to
Jeff Pedley . 2021-06-18
MORE AT Google
Very disappointed with our visit to the Pavilion Donisthorpe tonight. Booked a table for 6.30pm for a meal for 5people. The staff did not seem interested, no one around when we entered. The table had to be cleared and wiped before we could sit down,...
jime737 . 2021-06-01
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We booked a table for four on May Bank holiday Monday. The app to place orders was working then not working then working and once it was going it was ok but you have to pay each order when you order which is a pain....
N8468USronl . 2021-06-01
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6 of us walkers turned up for a cup of tea after a walk. The ordering process was difficult because you are directed to scan a QR code and order via a website on your smartphone. I am an I.T. professional and thought the ordering...
Sniffingmoose . 2021-05-07
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We came here very last minute last week as we were let down with our booking at another local Bistro, and they didn't disappoint. They squeezed us in without a hesitation and looked after us very well, such a nice outdoor space to relax. Lovely gin selection too!
Blue Bean Photography . 2021-05-03
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New outdoor area is really smart and just what the summer requires. Excellent food and drink at reasonable prices. Recommend
Bamforma . 2021-05-03
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Quick, reliable and friendly and service. Everything is just right from this afternoon’s ‘Afternoon Tea for Four’ to the take away pizzas. Thank you.
Tasha-c7 . 2021-04-25
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Our food order has Ben wrong on 3 occasions. Spoke to manager / owner on 3rd occasion, was not interested at all. Poor service. Left standing for 15 minutes. Staff lacks any interest. Will not return.
Kay b . 2021-04-19
MORE AT Google
Lovely place to visit, food is great and waitresses are friendly and accommodating. I wanted to acknowledge that it can be uncomfortable for a customer to overhear the owner loudly negatively commenting on how staff are working. I noticed other customers have picked up on this too on their visits. This has been heard on numerous visits last year and since the reopen. We love this place and it would be a shame for us to end up feeling so uncomfortable we don't continue coming with how it appears staff are treated working here.
Becky Robertson . 2021-04-18
MORE AT Google
Had my lunch delivered for the past 2 days!. Amazing, Definitely recommend. I live 20 min away and it was still piping hot when it arrived. Great choice too.
Pascha Gessey . 2021-04-01
MORE AT Google
Excellent takeaway food and drink, friendly service. Look forward to returning soon and certainly in the summer! 🙂
Ben Woodward . 2021-03-06
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Just got flyer through door... spelling mistakes, muddy snaps of processed food at a minimum of £14.95 per person. Not happening. Also toast and jam isn't a champagne breakfast starter. A response five months after the review is not exactly good for business. And yes, a review stating why I would not frequent the establishment is valid.
G Jones . 2021-02-25
MORE AT Google
An amazing tea, absolutely scrummy!! the presentation stand to set it all up a beautiful touch... My friend loved her birthday surprise
Kittaen 1412 . 2021-02-25
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Called in this morning for breakfast after being recommended this place and glad we did . Covid procedures in place and with such a big room to space out it gives a lovely relaxed feel to the place . Staff are attentive and the lovely...
moiraman . 2020-10-31
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A great place to meet with friends fir breakfast. Well laid out and exceptionally clean. Ideal for taking mother in law as everything is in one level from the car park to table. Really friendly staff make a a most rekaxing venue.
quietman482 . 2020-10-24
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I brought my husband here for breakfast so he could see what a lovely place this would be for him to meet with his friends post-retirement. We were very impressed with the friendliness, cleanliness and professional way they are complying with COVID-secure requirements. Our dog...
Collielady6 . 2020-10-11
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Had a major refurb and looks great. Friendly, helpful staff and lovely food. Highly recommend 👍 Kids soft play and the famous beech are well worth a visit for family’s
E2201PGlees . 2020-09-25
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Great service, delicious food, large portion sizes. Very impressed with visit especially with covid restrictions. Lots of distance between tables. Sanitizer on every table.staff helpful and friendly.
GesseyFamily . 2020-09-23
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Visited with the family for Sunday lunch, all food fresh and tasty, staff were lovely and very attentive to my daughters gluten free and dairy free allergy requirements. Would definitely recommend.
G765 . 2020-09-22
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Stumbled across this place recently, and all i can say is wow. The food was amazing, the cocktails were beautiful and nothing was to much for the staff. This place is well worth a visit and you wont be left disappointed.
CocktailPro123 . 2020-09-18
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Fab place for cocktails. The passionfruit martini is amazing
Lucy Capstack . 2020-09-18
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650 Opinions
We’ve visited for the 2nd time in a week for a Sunday roast. Great atmosphere, cosy and warm with their wood burner. The service was excellent they were polite and welcoming - the food was homely and portions were perfect! The gravy is to die for. Beef, Turkey and Lamb were had all our family loved it. A gem of place to be on any day! Recommend to all.
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I visited this retail outlet on 1/08/24 @ 10:10am and was very pleased with the service. The member of staff was cheerful and showed me the sausage before proceeding with my order. She also explained that the coffee was ethically (FairTrade) sourced and it tasted great! The sausage bap was also delicious - the best I've tasted in years. So, well done to the member of staff and thank you for a delicious breakfast. Thank you.