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OpinionsNoteGoogle1074.5

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Great down to earth pub with great table service of drinks and Otley burgers.

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Beckie Voller . 2024-11-24

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Amazing food.A special thank you to Calum Armstrong for your service.

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Beverley Youngs . 2024-11-23

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Had the Hawaii 5.0 can honestly say one of the best burgers I’ve had in a while. Really enjoyable

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Connor Shaw . 2024-11-06

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Definitely the best burgers around!

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Jake Moxon . 2024-11-02

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Massively impressed with the Otley Burger Company van today at a wedding. I needed a GF bun, the lady accidently put a 'normal' bun in the container but immediately got a new container so there was no cross contamination. The gent filling the container saw it was 'GF' and replaced his gloves (all this without been asked) again to prevent cross contamination. Burger was delicious, the staff were friendly and efficient and clearly understand the potential issues of allergies etc. We've had loads of takeaways from the Otley Burger Company, never had a bad meal. Was nice to see them in person and have assurances around the care they take with your food, excellent work all and thank you.

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S . 2024-11-02

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Having loved Otley burger company for a few years I am SO disappointed in them and to have to write this review. We first contacted them in September 2023 for a quote to cater the night before our wedding. The reply was quick, we had a quote, booked a meeting and were told “we could do date booking and deposit” at the said meeting. When we did meet we were told not to worry about it, it was over a year away and that they will be able to do it as they have a few burger vans - just to get in touch when it is a year to go and then we can pay the deposit and sort out the menu. Well that was stupidly too trusting of us and we should have known better. We got in touch with a year to go and initially got a reply saying “they could not give us a quote because there is a food festival that might be that weekend”. When explained we already had a quote and just were following up on wanting to firm the booking we did not hear back for another month. After sending yet another email we finally heard back that the food festival is indeed the weekend of our wedding. So, despite assurances, they will not be able to do it, and with a link to the most generic substitute google link. To say we are disappointed and annoyed is an understatement. If you were unable to cater then you should not have given us a quote in the first place and dragged us along for over a year. Edit after the response: Wow. No accountability. We came in for a meeting with you three times to pay the deposit after that email but you had either “just nipped out”, or said we can just sort this out next year. Having ordered on the app at the time we have receipts of all the days we had come in on. But hey ho. You have that food festival to cater for so I do not think you ever would have honoured this booking.

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Kristina K. . 2024-10-03

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Great atmosphere. Good selection of beers and the added bonus of tasty food. Really enjoyed the evening.

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Lynn Gordon . 2024-10-01

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Great place to go,food is great,staff are very helpful and friendly,and a good atmosphere

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lee coomber . 2024-10-01

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Have no difficulty in recommending this venue without reservation. Great food, great service, great choice of drinks ,a welcoming atmosphere and a safe place to be!

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Ray Smith . 2024-09-30

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Catered for a wedding I attended. The food was outstanding, everyone raved about it! And the staff that worked were chatty and friendly. I had the No Way Jose burger and it was the best burger I've ever eaten.

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Kirstie . 2024-09-30

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Top tier local scran, atmosphere for games and events are 2nd to none, owners a big trolling teddy bear but a genuine owner

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Jay Ayling . 2024-09-30

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Lovely pub, all the people in there are wonderful. Staff are really helpful and the food is incredible.

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Eleanor Bradford . 2024-09-30

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Had the spicy fries bloody lovely Very friendly great staff and now a pool table perfic

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Tom Hollings . 2024-09-30

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By far the BEST pub in Otley & the surround. Traditional ales, great selection, Burgers to die for, Live Music & huuuuge screens for the footie … Staff & management are awesome .. Nice one folks .., keep it up 👍

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Sam Stevens . 2024-09-30

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Cracking burgers, good quality produce well cooked and an interesting menu. Always clean and good atmosphere when it's busy

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Chris Booth . 2024-09-30

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Absolutely fantastic service and food was amazing, highly recommend

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Jools Trewartha . 2024-09-30

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I go here quite regularly, always great food and great staff. A local legend! Highly recommend.

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William Marston . 2024-09-30

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Great for take out or eating in - beers good too.

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Peter Moore . 2024-09-30

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Best burgers around!! Top service and brilliant atmosphere. Super fast delivery when ordering take out too!

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Shona Mellon . 2024-09-30

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Family birthday party. Fabulous food. Made it special.

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Eileen Broughton . 2024-09-30

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Love the place. Love the food ♥️

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Ruth Leeming . 2024-09-30

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Great beer, great burgers, good times!

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Richard Davies . 2024-09-30

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Overall it is a great place to eat or order takeout if you live locally. However food quality varies depending on whose cooking it that day and on several occasions, when ordering takeout, you end up with incorrect/ missed items.

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Rachel Wilby . 2024-09-14

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I have tried to order on 2 separate occasions after reading all the glowing reviews. Each time I have placed an order successfully then received an email saying I have got a refund. No reason why. After calling, I was told this was because they have run out of vege patties. Instead of clearly making this unavailable to order I have then spent time selecting, adding my address, adding card details, checking out, just to have my order cancelled AFTER it had been accepted. Either stock up on your vege options. Or make it clear BEFORE ordering that these options are not available.

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sa0u6 130 . 2024-09-02

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Closest thing to American burgers as I had in England!

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Jonathon Farill . 2024-08-24

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These guys catered for Midlands Truck and Van Wolverhampton, absolute 5 star service. Amazing food also catering for vegetarians. Would recommend them 100%

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Paul Fraser . 2024-08-10

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Always a great burger (think I've tried them all), a nice selection of drinks and the staff are lovely too.

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Lewis McCluskey . 2024-08-07

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Fantastic food, best burgers around so amazing the service is outstanding.

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David Baker . 2024-07-25

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I hired The Otley Burger Company for a corporate event and they were amazing! The team arrived within plenty of time to get set up and be ready for the requested start time. The food was absolutely amazing and catered for all dietary requirements which is a bonus! Service was so smooth considering the amount of people we had. I cannot recommend these guys enough, I wouldn’t hesitate to hire them again!

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Sophie Selway . 2024-07-22

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18/07/2024. Well done for breaking the most basic of GDPR rules with your last reply. The message wasn't snotty. It was factual and written in the moment. Dont you guys worry though, I'll fill in an online claims form seeing as you don't fancy replying to complaints. It's 2024 people need to be responsible when they do something wrong. ______________ 17/07/2024. Food was awful. Spent best part of £50. Burgers were wet. Buns disintegrating. Salad cooked. Cheese chips were literally cold Cheese on chips. Waited almost 2 hours and gave it to my dog. Contacted them on their website 28th June no response.

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Matt Long . 2024-07-18

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We hired Otley burger company for our wedding and we absolutely loved having them there. They burgers were delicious and so many people have talked about how incredible they were (so much so it has been the main conversation topic of the day). We were so impressed with all the food including all the vegan and vegetarian options. Would recommend them to anyone as well as stopping to our local pub which has recently started using otley burger company.

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Laura Armstrong . 2024-07-14

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Tried the BBQ Delux whilst they were in the Street Food Festival in Poole and I’ve got to say it was amazing!!!!

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Aben Tawake . 2024-06-30

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At the piece hall last night to watch Blondie. Had BBQ burger. Best burger we've had in a long time. Guys we're working under pressure too as a fryer had gone done. Excellent.

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Alan Foxley . 2024-06-08

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If you’re a foodie like me, you’ll love this place! Tasty, fresh ingredients cooked perfectly with excellent service. A must try! - Matt

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kes facilities . 2024-06-05

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Excellent service. Good atmosphere. Will return.

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Ady Thewliss . 2024-05-27

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The guys catered a corporate event I attended. They were chatty and pleasant and the burger & chips were great.

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Tracey Green . 2024-05-18

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Amazing burger. Loved the taste, initially thought it was a little expensive but wow, what a burger! Great location and great service!

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Leon Llewellyn-Richards . 2024-04-19

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Gorgeous food great service and brilliant atmosphere

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Sarah Jane Christmas . 2024-04-10

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Really good burger and nice ciders

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Chris S . 2024-03-21

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Amazing burgers and atmosphere. Relaxed. What's better than a pub and a burger? Honestly the best burger I have had in a long time. Seating upstairs is nice too on days where you want to watch something on TV.

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Chelsie Reardon . 2024-03-19

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Amazing burgers and sides and even better service. Highly recommend, wont find better.

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Shelley seghetti . 2024-03-15

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Exceptional burgers and sides with new and exciting additions regularly. Immecable service from all the staff every time. All run by a fantastic guy that obviously really cares about the company and the people.

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Kirstie Thompson . 2024-03-09

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Top draw event food, delivered by a friendly team.

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Chris Squire . 2024-02-25

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Great burgers and lovely friendly staff, tucked in a chromed American style caravan at the back of the Otley Taps is one of the towns hidden gems. The Otley Burger company makes burgers that you find yourself thinking about days later. Treat yourself to one and forget the calories for once

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Adrian Buckley . 2024-02-08

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Great burgers! They deliver too.

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Alex Casey . 2024-02-03

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Great burger and chips with a well poured pint as well. Place was quiet for a Saturday lunch but it had the football on and staff were friendly.

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Adam Milner . 2024-02-01

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top food as always will highly recommended.

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rachel G . 2024-01-21

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Made to feel.welcome and food was lovely .. would highly recommend ... and so cheap for how good the buger was ...

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Chris Challoner . 2024-01-15

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We ordered 2 burgers whilst their mobile van was at Brew York Handley Tap, they were great. The burgers were tasty, served quickly and the staff were great. Would definitely recommend.

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Craig Harrison . 2023-12-25

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Absolutely amazing burgers, halloumi fries and deep fried Brie. Cannot praise enough, would highly recommend, lovely service and super friendly staff. Thank you x

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Joanne Ellingham . 2023-12-18

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Best bloody burgers anywhere!! The couch potato is my absolute favourite burger I’ve ever eaten but this time I tried the new bacon smokehouse and my lord it was delicious !!! Will be back as always !! ⭐️⭐️⭐️⭐️⭐️

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Megan Procter . 2023-11-20

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Had one of their veggie burgers on a weekend trip to Otley. Absolutely delicious. Shame it’s likely to be a one off living so far away.

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Rik Stretton . 2023-11-11

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Delivery tonight clap cold unedable. Waited an hour on a Wednesday. Never waited that long for delivery before. Binned my chicken burger that I normally cant wait to get. When hot they are excellant

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Ian Mcdonnell . 2023-11-01

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Consistently delicious food. Love that the veggie options are the same as the meat ones but just made vegetarian, rather than having a separate menu. These are some of best burgers and cheesy chips I’ve had.

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Louise Burgess . 2023-10-27

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Not worth the money the chips were cold and the chicken burger was soggy and cold

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Rose Grant . 2023-10-20

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It was very busy tonight but the service was still excellent - thank you so much! The burgers were great as always. I like to try a new one each time and tonight I had the American - really tasty. The chips are fantastic, easily the best in town.

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Alex Wild . 2023-10-01

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This place as changed for the worse. The burgers don’t actually taste of anything. They used to be the best burger about, not anymore. Also got my order wrong although these was replaced it’s just not worth the money or the travel anymore literally tasteless. 👎🏽

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Jamie Shaw . 2023-09-25

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We ordered the Otley Burger Company for a staff event at work. The service from Joe and his colleague was fantastic, the food was great and overall it went down really well with the staff, would definately recommend this for anyone, Thanks again Otley Burger Company 👍

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Alex Holmes . 2023-08-22

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Fantastic quality burgers at a great price. Unmatched!

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Matt Collins . 2023-08-11

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Grabbed a couple of burgers and a side of topped fries whilst me and a mate grabbed a few drinks from Brew York..... And just wow. These burgers are amazing. £9 for a burger is arguable, or even questionable given its a burger...... But it was soooo worth it. Probably one of the nicest burgers I've had for a very long time. Full of flavour and well cooked.

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Paul Browne . 2023-07-31

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A fall from grace, my partner and I would get a burger once in a while as a special meal and that is what it was, it was brilliant but the last 2 times we've eaten here it's been really sub par considering where it was, ingredients seem to have gotten cheaper and the care taken seems to have slacked off a fair bit

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Bradley Leipe . 2023-06-14

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Amazing food, enjoy it every time, well priced

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L Demot . 2023-06-08

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Great food truck, food is amazing and so are the people, thankyou!

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Jenni nor . 2023-05-29

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Amazing food especially their halloumi fries!! Great staff and do amazing Gf options, thankyou!!

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George Hirons . 2023-05-29

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The burgers here are amazing, and don't get me started on the onion rings, the batter was sublime, I will be working my way through the whole menu! Bravo

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Chris Gamblin . 2023-05-12

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My daughter got married two weeks ago held at CB in Otley. Instead of having a sit down meal for the evening guests, my daughter and her husband opted for a more simpler and easier , hassle and stress free but rather something different for the guests. They hired the Otley Burger Company. It was really nice and easy, more relax as all the guests had to do was go to the van, order the burger of their choice and collect it ten minutes later. With the weather which was also nice, we enjoyed our burgers and chips sat outside enjoying the sunshine and sunset at the same time. Two weeks later we are still raving about it. Thank you for the yummy burgers and excellent service, The Otley Burger Company!

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Mariel Gibson . 2023-04-30

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Is it bad that I order from OBC on more than one occasion a month? Anyway… always the best food I receive, always fresh food, always hot food, always friendly staff delivering my food 😊 just one negative comment… do you have to be so local to me 😅 always recommending you guys. Thanks OBC!!!

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Laura Rowley . 2023-04-24

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The Muslims have Mecca, the Christians hold Jerusalem and the Burger Lovers have The Otley Burger Company. What a place. Love it, the owners humour is off the scale and you need not to be easily triggered to enter the halls of this place. In all seriousness the food is fantastic and service backs it up. Great value for money with a great rewards scheme.

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Rob Bc . 2023-04-20

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2nd time Ive been and took my kids today and they loved it , my oldest is telling his mate on Xbox how good it was , everything fresh and cooked to order excellent service .

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Steven Ingleson . 2023-02-17

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Absolutely delicious burgers - thank you so much for providing so many gluten free choices for Coeliacs!

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Jen N T . 2023-02-04

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These guys are absolutely unreal. Their mobile trailer catered our wedding night do back in August 2021 and the food was unbelievable. The wedding day was so memorable in a big stately home but now 18 months on all people want to talk about were how good the burgers were. Would hands down recommend these guys.

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Chris Mabbott . 2023-01-27

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Heard good things about the food so stopped off here. 1 star speaks for itself really. Nothing about any of the food tasted fresh, so I'd be surprised if any of it was. Very much like supermarket ingredients cobbled together like most people do at home (think frozen chicken tenders and chips / football stadium burger patty). The icing on the cake was that I felt sick shortly after, so it's not great to see an earlier review claiming food poisoning. In comparison, some great burgers I've had recently are from places like Stacked in Holmfirth, 42's in Ossett, WYB over Manchester way, and Salter & King down in Suffolk.

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Callan Richardson . 2023-01-26

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This is the most incredible burger place ever, so tasty and melts in your mouth! Probably the closet thing to food sex! Driving Miss Daisy was a joy to eat, real chips and Halloumi, just gorgeous food!

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Liam Franklin . 2022-12-29

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It's our first time eating from the otley burger company and our first impressions were very impressed. The food was delicious and piping hot,(delivered to guiseley) even when ordering from takeaways in guiseley our food isn't this hot. I would highly recommend that everyone try there food. Brilliant, just brilliant 👏.

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madmickuk09 . 2022-11-12

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We always order from these guys. The best burgers in town without a doubt! Reasonably priced and lovely staff

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Samantha Smith . 2022-10-10

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Amazing burgers! So so nice. Best in Yorkshire. Will definitely be coming again.

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Lizzy Marrington . 2022-08-24

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Best burgers we've had in ages! Great food a excellent service

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Luis Martínez . 2022-07-15

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Went a group of 6 for a few beers and a burger we all had different burgers and everyone said they are Probably the best burgers we had ever had shame we live 30 mins away or we would get them more often we will be back soon for more

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andrew ritchie . 2022-07-14

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Good food, delivery arrived bang on time

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Andy Jennings . 2022-07-10

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Hawaii 5.0 burger is quite possibly the best thing I've ever eaten... definitely my new favourite take away item. Everything else we ordered was spot on too. Thanks guys 😊😊😊

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5860emmab . 2022-05-16

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Its one of my favourite burger take aways. Restaurant standard burger but better. My recommendation walk over have a pint while you wait for your food. This place is always busy and a family favourite 😍 thanks guys

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Daniel Garnett . 2022-05-14

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The ludicrous ratings left on here... shows how fake reviews can skew Google ratings and destroy real businesses. How hard would it be for Google to remove reviews from fake customers? Not very. But they wont bother removing fake reviews

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Gwen Brewer . 2022-05-11

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Hilarious adverts, have a sense of humour :)

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Max Woolman . 2022-05-11

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Loving your work. Great adds .Keep it up

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Mark Dawson . 2022-05-11

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