Based on 4.133 opinions finded in 2 websites
Based on 4.133 opinions finded in 2 websites
Nº 92 in 365 in Newcastle-under-Lyme
Nº 2 of 9 American in Newcastle-under-Lyme
Opinions
What a find! My two sons organised Sunday Lunch for my birthday and we had an excellent visit. As my birthday was mentioned when the table was booked, I was given a card and a special non-alcoholic cocktail to celebrate. We received a warm welcome from the staff; everyone was very pleasant. One of my sons is a wheelchair user, and all the staff were extremely considerate - ensuring he was seated at a table which suited his wheelchair. The food was excellent, and I would certainly recommend the Sunday Roast Platter for two. We ordered deserts, and again absolutely delicious. Special mention of our attentive and helpful waiter Wez, also others who were very pleasant and made our visit enjoyable. Thanks to Jamie, Liam, Sophie and The Milehouse Team. Having found The Milehouse we will certainly visit for other family occasions - and maybe pop in sometimes for lunch during the week.
Kate M . 2025-05-25
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Amazing food and staff. Jamie and Brad were great. Couldn’t be more helpful. Would definitely return. Probably more expensive than some places but certainly worth it. Only down side is after 2 hours they were asking for the table back. When you spend nearly £200 it felt quite rude and ended our night soon then expected.
Mykayla2207 . 2025-05-24
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We live local but never been to the restaurant before. Food is good and the service with Jamie is amazing. Good luck with your exam☺️
Chinny Tsoi . 2025-05-20
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Excellent visit with family . Jamie was our waiter and was brilliant , everything was explained , very pleasant young man . credit to the team.
Allybongo1 . 2025-05-20
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Food was lovely and was half price because it was Monday! Our waitress Maddie was very attentive. Would recommend.
Lisa Tunnicliffe . 2025-05-19
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Just been for my hubby's birthday lunch and the food was absolutely gorgeous. We were served by Emily who was lovely, friendly and very attentive. We couldn't have asked for a better experience and will definitely be returning in the near future.
Ros C . 2025-05-19
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Visited here this afternoon as it’s local to us. Started off great, we were sat in the beer garden with drinks. When it came to ordering food, this is where it unfortunately fell short. Before we had even ordered, a server had attempted to give us somebody else’s food. They didn’t seem to have a clue what table number this order was for. We then ordered from the £10 lunch menu. Again, the server came out with our order, went to two other tables, didn’t even ask us and returned inside. Finallly, the food arrived. Quality… not great. Everything was dry and we were never asked if we needed any sauces, cutlery etc. We asked if we could get some mayonnaise and ketchup, in which the server said they would bring to our table, but I had to go up to the bar and ask again 15mins later. Also, there was no toilet roll in the ladies toilet. Drip dry, bring your own sauce or just avoid!
Neil R . 2025-05-17
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I live locally to The Milehouse and I have been there several times. I have not been impressed, ever! We went for lunch today. The waitress attempted to serve us someone else’s food and when we got ours, no cutlery or sauces were offered. I asked for mayo and ketchup and was told it would be brought out to us. It wasn’t. Visited 3 ladies loos to find loo roll. Food was mediocre and dry, service was terrible.
Wendy rawlings . 2025-05-17
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Nice place food lovely but quite expensive
Ann Burton . 2025-05-15
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Jamie our server was excellent, he was one of the best servers we have ever had, he was extremely polite and very attentive, he's an absolute credit to your company
Stuart Ingles . 2025-05-12
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Just one thing after another… A party of 9 to celebrate a birthday. Our original table had just 8 seats, so we had to move to another set of tables pushed together. Staff said “we will sweep the floor because all the dirt goes under the tables” It was a pre-booked and pre-ordered meal. Two soups came out stone cold. Soups came with no spoons, asked for spoons. Didn’t arrive. A main, with a severe raw onion allegy, came out with onions on. The steak was definitely not a rib eye. Tough, hard, dry. Another’s beef was uncuttable. Nearly spilt gravy all over a guest. Asked for side plates for birthday cake - didn’t arrive. So had to ask, again. Asked for more drinks - didn’t arrive. By this point the whole experience felt amateurish. Not sure why it’s suddenly gone down bank, used to be great. You have to question why there was only our table, and two other tables, on a Sunday afternoon at 4pm. Staff seem nice enough but clearly have minimal training. We won’t be returning.
Adam Holland . 2025-05-11
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Easy to find . Nice lunch time meet with sister ...we both enjoyed our food
Steven Harvey . 2025-05-06
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Myself and my daughter came here today. We were deeply disappointed. I had the fish goujon flatbread. It was dire. The flatbread was as hard as nails. I had a bag of watercress on it. Barely anything else. I was looking forward to the pickle element. Four frozen fish goujons. My daughter had the pulled pork bao buns. What a disappointment. She said they were hard and crunchy, I don’t know if they were over cooked or just stale, so she only ate the contents. We ordered three sides, garlic bread, seasoned chips and onion rings. The garlic bread disintegrated in your mouth. Very dry. The chips over cooked. The onion rings were just pure grease. Which made us both feel sick. We left the majority of the food due to its poor quality. No one checked that everything was ok until nearly twenty minutes in. The service was slow. I paid £40 for something I wouldn’t feed to my dogs. We don’t recommend this place at all. To be quite honest I wish I had complained because I can’t justify the cost for very bad food.
Laura Roberts . 2025-05-02
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The service is awful. When we walked in there was a guy on the phone and wasn’t bothered to greet us just looked at us or ask us if we had a table, it wasn’t busy there were only two tables and we had pre booked. The server was nice but the food was quite awful; the soup was cold and salty. We saw the chef press the bell but no servers coming and there’s nothing to tell the servers where to go. Wouldn’t go again.
Simply Ciindy . 2025-04-30
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If you’re vegan, AVOID. I have had to send the below compliant: Dear Milehouse Team, I hope this message finds you well. I am writing to bring to your attention some strong concerns regarding my recent dining experience at your establishment. Firstly, I was served an alcoholic drink despite specifically requesting a mocktail. This initial oversight was a disappointing way to start my experience dining with you, however, was rectified by the staff once addressed. Additionally, three out of the five members of my party were served fish when we had ordered vegan fish and chips. When the item was placed in front of us at the table, it was specified that it was vegan fish and chips yet to our dismay, it was fish, contradicting our dietary preferences stated by ourselves when seated at the table. Resulting from this, we were saddened by the lack of accuracy with our order, and with trust broken entirely, we did not re-order. Lastly, the meal that was supposedly vegan was accompanied by non-vegan tartar sauce, which further compounded the issue. On your menu this item is not listed under the vegan meal but on the three occasions I have dined with The Milehouse, I have consumed it, as it has been presented to me on actual vegan fish and chips. I want to stress the importance for you as a food establishment to cater accurately to customers' dietary needs, and I hope you can address these matters to prevent any occurrences in the future. I am greatly disappointed and left the establishment feeling very upset as my beliefs had been compromised and what was meant to be an enjoyable evening out, soon turned into utter horror. The manager on site at the time did approach the table to offer their apologies and I understand that mistakes can be made, but this is a major incident, and I would like it to be addressed with the seriousness it deserves. It was mentioned that the individual waiting on us didn’t know there was a vegan fish and chips which is astonishing. As a food establishment, dietary requirements should be at the forefront of training. Please review the vegan options you offer to ensure that ALL elements on the plate are in fact vegan. I would also suggest that it may be beneficial to have a separate vegetarian and vegan menu to avoid any confusion. Thank you for your attention to this feedback. I look forward to your response. Best regards
Lydia Barley . 2025-04-29
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Me & my wife came here for a date night, we booked for a 6:30pm table on a Saturday which was the perfect time as it was not too busy. It starts to get very busy after 7:30pm. We where sat in a corner table which had a nice view of the restaurant. My wife had the Palm violet gin and I had a pepsi max. The gin was nice and they did have a good choice of cocktails. For the meals, wife had the rump steak cooked to medium well and which tasted good but the chip with cheese & truffles was amazing. I had the brisket which was really nice to eat. For dessert the chocolate brownie with hot custard was very delicious. The fun was quick to come out and the drinks didn't take long. The staff were helpful, especially when my gift card didn't work and they did everything to help resolve the issue. The food & drink is pricey but you are paying for quality. I would recommend this place and look forward to going back soon l.
james allen . 2025-04-27
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Dined here on Tuesday night with friends and had a fantastic night. We know we chat a lot so asked to be moved from a couple we’d been sat next to (for their benefit not ours!!). We enjoyed fabulous food and were expertly looked after by Jamie and Brad. What lovely lads who are a credit to the Milehouse. Their service was impeccable and we had a giggle with them too!! Many thanks Jamie and Brad :)
Helen Turner . 2025-04-24
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Poorv provided excellent service and the food was amazing!
Jordan Heaton . 2025-04-24
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Served by Jamie and Jade, really nice service, fast and tasty food.
Hattie Meigh . 2025-04-20
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Food was amazing as ever! Jamie was really attentive and approachable. Jade was on a trial shift and did an amazing job!
Laura Mellor . 2025-04-20
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I've been to the Milehouse a few times now and always enjoy the food, which was tasty, well cooked, and presented nicely. My wife also enjoys the wide selection of cocktails . However, on each visit, the speed of the service has been very slow. The restaurant wasn't particularly busy, but it still took 45 minutes for our starters to arrive and a similar time for main courses. We arrived before 7:30 pm but we didn't finish our main course until after 10 pm, meaning we felt it was too late to have a dessert. This has happened on a couple of occasions now, which is disappointing. The staff did apologise a number of times but without an explanation as to the reason why. As I said, it wasn't particularly busy. The rating would have been higher if it hadn't been for the speed of service.
Neil Anderson . 2025-04-08
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Great waiter service by Jamie who was really friendly & efficient lovely young guy, couldn’t do enough to make our experience pleasurable. Both meals were of good quality products used in the gammon & chips & also the T-bone steak which was apparently perfection so thank you guys keep up the hard work! Lovely atmosphere, I would totally recommend this restaurant for a great meal out.
Caroline Wood . 2025-04-06
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jamie brad and spencer looked after us and they were all great, lovely food as always :)
Caitlyn Cope . 2025-04-06
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Lovely food Cara who brought our drinks really friendly and polite! Spoke to manager Shelby aswell who was a nice person friendly.
Nisha E . 2025-03-31
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We came today for Mother’s Day. Our servers grace and shelbie were lovely. All the staff are smart and polite. It was busy but still a prompt and pleasant service. The food was really lovely. The place itself has nice decor and was clean. I think the prices are good also and in line with the quality of food. We’re very happy with our visit and will definitely be returning
Kelly Harris . 2025-03-30
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Appalling, avoid it at all costs. Food was mediocre at best, poor portions and quality for a premium price. Raw chicken was served to one of our party, to be told it is a bit pink around the bone. Pink! it was RAW, I know the difference. We had to ask multiple times for bottles of water for the table. My advice would be go to Wetherspoons you'll get far better food at a third of the price
Roger Harvey . 2025-03-30
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On first impressions this looks like a lovely place. However our experience was not remotely good. We were seated next to a large party of extremely loud thoughtless people whose children screamed and cried throughout the evening making it impossible to hear ourselves talk. The wait for the main course was an hour and a half. When it finally arrived it was almost 10pm and we arrived at 7.30pm. The food was OK but after such a long wait we had lost interest. This was meant to be a joint birthday celebration but it was spoilt by poor service. I would like to say that management didn't charge us for this disastrous experience but we actually refused to pay for the main courses which at least was honoured. All in all a shocking experience and not to be recommended.
Christine Lyle . 2025-03-29
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Great food, but waited 20 minutes before leaving the table to get a dessert menu. Waited a further 10 minutes before giving up on dessert. When paying I did say that I was going to have dessert but not after the wait. The waitress said she was busy with another customer, followed by "Enjoy the rest of your day".
Paul Gibson . 2025-03-26
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We came off the motorway to get some fuel and decided to chance getting a table here on our way out of Stoke. So glad we did, they were busy but fitted us in and have to say they were really nice staff. The atmosphere was relaxed and the decor was very nice. Our order was quick but the food tasted fresh and quality, well worth the money. Overall a good experience and probably eat there again but we live in Plymouth, bit far for a night out.
Gareth Parker . 2025-03-25
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Had a great lunch at The Milehouse, our server Kieron was very attentive and considerate. He even brought over one of our party a mocktail as a kind gesture as we said we were there to celebrate the end of university.
PBL . 2025-03-25
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A lovely meal where they made a huge fuss over a birthday, bringing free drinks and dessert which was a really nice touch. We were served by Jamie and Brad who were so attentive and helpful throughout. A great experience and we will definitely be back
P L . 2025-03-24
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Jamie and Brad were great and lovely service. Food was delicious, and they were really speedy with any help.
Amy Jones . 2025-03-23
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Came with a large group of friends to celebrate a birthday. Brilliant evening. The food was superb, none of us had a problem with the food. Our servers Jamie and Libby were attentive and friendly nothing was too much trouble. Highly recommend.
Linda Linyard . 2025-03-22
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Came here for my sister-in-laws 50th birthday celebrations. Food was very nice. Service was good but left too long between drinks and waiting to pay for the bill. Clean and nicely decorated.
Keli D . 2025-03-22
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I had a great meal at a restaurant recently. I enjoyed the gammon for my main, which was delicious, and finished with a creamy cheesecake for dessert. Our servers, Jamie and Cara, were friendly and attentive. I highly recommend this place for its tasty food and excellent service!
katie s . 2025-03-21
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My mum & I had a brilliant night at the Milehouse! Our server Jamie was quick & attentive, as were all the staff we interacted with. The food was delicious and we weren’t kept waiting long. They even surprised my mum with a free Prosecco and card for her birthday :) Can’t recommend it highly enough!
Nicole Elsie Bell . 2025-03-15
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Been for lunch today Food fab and service was amazing. Brad was an excellent host even gifting us a free mocktail.
Julie Bestwick . 2025-03-12
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A lovely restaurant. Excellent meal . The service was second to none. Brad was excellent he looked after myself and my friend. A really lovely guy nothing was too much trouble for him.
Derek Moss . 2025-03-12
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Another most enjoyable night had here ,gr8 place for food and service
Michael Watson . 2025-03-09
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Excellent food and atmosphere every time we have visited.
Paul Greasley . 2025-03-04
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Family meal, service good ,portion size of food good .Went here on a Sunday at 5pm restaurant was busy and a couple of large parties were in .Plenty of choice food wise ,partner had squid which he liked .£200 bil for 3 adults ,2 children ,3 courses ,a couple of sides and drinks ,more than we would normally pay but still enjoyed the food .
Jayne Bennett . 2025-03-03
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Great menu. Great food very well presented. Good wine selection and a lot of cocktails to choose from.
Kathryn Wheeler . 2025-02-28
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Excellent Joel went the extra mile
abdi m . 2025-02-27
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Had fantastic valentines meal massive thank you to Daisey and Libby for excellent service. great attention to detail an asset to the company. table service was second to none very polite and welcoming Thank you both for a lovely evening.
Chief R . 2025-02-15
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Had the thai sea the fish its was cooked ok but small filets. however the butter nut squash was raw got a second one with was just as bad but burn sauce, rice was over cooked mush probably yesterday rice microwaved. Still pretty much charged for it.
Josh Thompstone . 2025-02-13
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Two female Staff have stood next time my table the whole time I’ve been eating made me feel uncomfortable for what reason I don’t know looking at me what a horrible atmosphere it is in here the female manger is stood there like I’m going to run off without paying
Kristian Johnson . 2025-02-03
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Excellent food. Great ambiance and lovely staff. Highly Recommend.
Kev Jones . 2025-02-02
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Went with a group of friends and family, not having been for awhile, having been somewhat disappointed on past visits thought would give it a try again much to say won’t be going back. Service in the past has been poor and last night was even worse, on three occasions did we have to go and find staff even though it wasn’t especially busy, empty plates left for 3/4 hr and we had to ask for them to be cleared after we had collected them together as we were tired of waiting, never got asked is we would like dessert, had to go find someone to take drinks order and then to get the bill, service is horrendous. As the food it’s only average, my food was only just warm and certainly nothing to make me want to return. To say disappointing is an understatement.
Tracy Wilde . 2025-01-31
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We went in December food and staff were amazing and helpful so we went again in January with some friends and oh my! The service was terrible food was not good and they forgot our food and drinks several times my daughters food was cold staff were not as friendly and it wasn't even busy so not like they were swept off there feet they spent most the time standing around doing nothing so not sure I will go back which is ashame as the first time was lovely
Laura Henshaw . 2025-01-31
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Had an amazing time here food was amazing and great service everyone especially from Jamie he was fabulous! 5* highly recommend
Soph H . 2025-01-31
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Went here for lunch with friends to catch it was a great experience the food was lovely, the service was wonderful and Poorv suggested some great cocktails definitely worth a visit.
Terry J . 2025-01-31
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Dined here on the 30th January, belated by a couple of days' birthday lunch for three people plus one tiny fur baby. It's wonderful that dogs are allowed to accompany dinners, albeit seated in the bar area, but you dont even realise you are in the bar area because It's so beautifully decorated and set out, etc So please don't be put off when informed you need to sit in the bar area if you bring your fur babies with you! The service was outstanding. The staff, as always, were/are extremely friendly and attentive. Lots of food choice, close attention given regarding food allergies, etc. It was most impressive that our waitresses who I believe was also the manager (unless I misunderstood) took our starter and main course orders without standing to write the order down or fiddle with a handheld tablet etc. which was most impressive, with faultless results. The food was beautiful, portion size was very generous, and there was nothing that could be faulted. Slight hickup on arrival as apparently guests aren't allowed in before midday, not even to sit on the cosy seats in the reception/bar area, so asked to stand outside in the cold, but handled well by management but this ideally needs rectifying for future bookings at 12 midday. A lovely touch was the personalised birthday card from the staff and a complimentary mocktail. Apparently, staff had enquired if the birthday recipient (me) was a driver and if a mocktail would be preferred, as opposed to cocktail/Prosecco, etc. As a driver and none drinker, I appreciated the mocktail, which tasted lovely and something I'd gladly order again and pay for. Staff don't rush you or demand the table back after a set amount of time, so you are free to have a leisurely lunch. I have dined here before and will most definitely dine here again, and highly recommended to others.
GinaArthan . 2025-01-30
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Such lovely food and good size portions,Jamie our waiter was so lovely and polite hes a credit to the place
Michelle Braddley . 2025-01-29
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Really enjoyed the whole experience. Staff were friendly and helpful and didn't rush us. We all had something different and enjoyed it all.
Fay M . 2025-01-28
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Lovely food, lovely friendly service. Can't fault anything. The staff were more than helpful and very friendly. The food was lovely exactly what and how we ordered it. Thank you especially to our server Sophie C.
Fay Mason . 2025-01-28
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Greeted by daisy with a warm smile and polite manner. Service was very efficient. Drinks made by Joel were served promptly. On the whole food and service were great
Tammy S . 2025-01-27
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Amazing service from Tyler and Brad, lovely and efficient service and the food was amazing!
Amy Shannon . 2025-01-24
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Tough one to rate. Almost all the food was delicious service was good, great atmosphere. Good cocktail menu. The arancini and tortellini were particularly good. Unfortunately the crispy beef salad was terrible. Over cooked, not crispy, greasy and chewy. However when we said we did not like it when the waitress checked she immediately offered to replace it. So kept the 5 stars as they fixed the issue and the replacement dish was much nicer.
Rennie Schafer . 2025-01-22
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Food was delicious, great portion sizes. T-bone steak cooked exactly how I like it. Jamie was a polite and professional server who took care of all our needs during our visit. Thanks to the entire team at the Milehouse!
justin salt . 2025-01-18
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Welcome was great, friendly and attentive staff. We ordered a sharing meat meat platter @ £59.95. It took around 30 minutes to arrive. The host asked if the meal was ok and as it had only just arrived we replied all ok. However when we came to eat the food we found it cold and at best the sausages were luke warm. When we complained to the host acknowledged our complaint and the meal was not charged (we ate very little of it). The sitting position I sat at enabled me to see the plating area. I saw one of the staff constantly text on his phone and then adjust the food with his ungloved hands. Research shows 10 times more germs on a phone than on a toilet seat. So disappointed a special meal spoilt. Spend your money wisely and choose another restaurant.
Andrew Holtham . 2025-01-16
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Food was very nice lovely staff abbey and daisy really helpful the steak is probably the best In stoke 👌
Gareth Ferns . 2025-01-16
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Loved every minute of our visit, great service, excellent food and lovely ambience.
Dave Seddon . 2025-01-14
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Food quality/ freshness is questionable Price is double what you expect
mark dobson . 2025-01-01
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Excellent food! Would definitely go back.
SHAWN SIMPSON . 2024-12-29
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Have been to this restaurant on quite a few occasions in the past and it used to be good, however we stopped going a couple of years ago as the food and service became poor and disappointing. Went back this weekend with family for a Christmas meet up and sorry to say that it's not improved, and was in fact worse. Very slow service, food turned up cold, a wait time of approx an hour for the main course to appear. We were there almost 4 hours for 2 courses and a coffee. You can get better value and better food for about half the price elsewhere locally. A shame it's not good value as it's only saving grace is that it's a nice looking place.
Malcolm Parr . 2024-12-23
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So me and the other half went here yesterday for our anniversary, and what a spectacular time we had. The food was exquisite! She had squid for a starter which I had to sample myself and for someone who doesn’t eat fish that often it was lovely. I had Thai fritters which were nice but weren’t as warm as I’d thought they would be but none the less they were very tasty, for mains I had the pork belly and she had chicken katsu and both were cooked to perfection. Lastly I had sticky toffee pudding and she had a cheese cake which like the rest of the meal was spot on, I really couldn’t recommend this place enough. Also a nice touch to the occasion due to us having our anniversary there they gave us a nice glass of Prosecco each. Lastly our waiter Wesley was such a lovely person and very knowledgeable on what to recommend with certain meals just to add that extra umph to the dishes we chose. This place is very much recommended from me and my partner too anyone that fancy’s a spectacular meal!.
Jordan Dawson . 2024-12-23
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Excellent from the moment we walked into the restaurant Food was fabulous and very good portions Service was second to none Will be back for sure and thanks for the 50% of voucher for January 2025 Neil
Neil Wood . 2024-12-18
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Thanks to Jamie and all The Milehouse team who looked after us so nicely last Saturday. The food was of exceptional quality and everyone enjoyed their lunches very much!
Nick McFerran . 2024-12-17
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Fantastic food today although service was a little slow do some of the party had to leave prior to dessert.
mandy Keen . 2024-12-17
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Visited at midday on a Sunday. Was fairly quiet, staff were friendly and nice decor. Once seated we waited perhaps 15 min before drinks orders were taken and the took and 15 to arrive. Food orders were taken about 10 min later (we'd been there 40 min by this point and it was still fairly quiet). It was another 30 - 40 min before starters arrived, these were very nice. It was starting to fill up now. Our table was not cleared for at least 20 min after starters were finished. Some in the group were starting to get annoyed at all the waiting. Nearby tables who ordered after us were having their second courses served by this point so we asked what was happening with our order. They were very apologetic and it came out around 5 min later. The problem was that some of the dishes weren't very warm, the sharing Sunday lunch was quite cool. Much of the veg was hard and not well cooked (harder than you'd expect with aldente). All told 3 hours to be served 2 courses, the latter course being of disappointing quality.
Martin Dale . 2024-12-15
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Great service at the table also bar staff Tyler and poorv very friendly
Stacey Jones . 2024-12-14
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Booked for a group meal. Forced us to pre choose food and then changed availability twice! Slow service and very expensive drinks
David Evans . 2024-12-13
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I would not recommend this place. As it was for a big occasion (25th anniversary) we thought it would be a lovely place to celebrate. However it was proven that I couldn’t have been any more wrong, lack of communication from a booking booked 6 weeks prior to the occasion & several inconveniences 2 days prior. If I had visited on a random occasion then I wouldn’t be so annoyed however I am highly disappointed that these mistakes not made by me have ruined something which can never be rectified. Food wasn’t quality for the prices they charge, I actually added up all of our food and it come just over £300 and that’s not including the drink prices. So to say we are disgusted is the least. Staff are incompetent & rude. I would not return. Picture attached below of what was left on my plate and it’s safe to say I left the restaurant just as hungry as I came in☺️
Sophie Pala . 2024-12-07
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I am so sad to be having to leave this review. We had steak which unfortunately was far too salty to enjoy. The boy serving us was lovely so it is a shame but we sent back a full £30 rib eye and a £40 t-bone only to be given a £20 discount which I felt was unreasonable as like I said the meals were barely touched due to being inedible.
Drea Princess . 2024-12-03
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First visit and probably wouldn't rush to go back. The menu is limited and so I had a steak which was good however a side salad of a single (cold mushroom ) and a small pile of rocket and half a tomato wasn't exactly appealing. The seasond fries were also cold. The deserts were far better than the mains. It was an expensive night out for the quality of food we had. I should of complained but the guys who served us were really nice and I didn't want to make a fuss. We were given a 50% voucher to return but I doubt we will be using it.
Giles Bayliss . 2024-12-02
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We went to The Milehouse for Sunday lunch, it was the best roast we’d had in a long time, the food was delicious. Thank yous to Jamie, Katie and Brad.
Pussinboots P . 2024-11-24
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Brad was an absolute gem and made our experience the best it could have been. Great food recommendations and amazing service - could not recommend him or the food enough! Thank you Brad!
Bec . 2024-11-24
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Served by Brad, great host, very attentive. Looked after me and my partner. Suggested the pork belly and it was sublime. Service, ambience and cuisine were outstanding.
aaron m . 2024-11-24
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Had a lovely afternoon meal with a few drinks and finished by a cocktail. Food very nice and presented. It's a shame that people are dressed up but it maybe it was mid-afternoon and people were coming in wearing sports T-Shirts, jogging bottoms and gilets! The evening maybe is better. We were served by Libby and Daisy who were great, polite and professional.
chatsworthpm . 2024-11-24
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I went here tonight and Brad the general manager really looked after me I went my girlfriend he took us to are table and was very polite and explained to us who was looking after us our waitress was Jamie and Wes and they were also great I would recommend coming here we had the best night they made us feel really special for my girl friends 23rd birthday
Jack O . 2024-11-23
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Me and some friends come on for a 23rd birthday all the service was great especially James and Bradley they really looked after us all night, James checked in with us all night and Bradley came over to us at the end of the night making sure everting was okay all the food was amazing and I couldn’t recommend the mile house more all the drinks were amazing and the bar team was great especially Shawn he really looked after us and made sure were looked after.
Daniel s . 2024-11-23
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Excellent lunch today at the Milehouse, food was lovely, and the service was great.
Steve Hall . 2024-11-22
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Fabulous all-around service and food
gale kelly . 2024-11-17
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Loved the food,couldn’t fault it however the service was lacking! New staff member welcomed us..understandably he was new so had to get a manager she gave us menus…but no lunch menus. Had to chase that up while she sat in office with door open and feet on a desk! Took 25 mins to get our order taken even though we were the only people in the restaurant! Opted for a desert which I had to chase the waitress for because she was ignoring us completely and getting the bill took 20 mins! Empty restaurant but 3 hours in there and having to chase staff is really not ok 😕6 times in total I had to get up and chase staff 😞
lauzgibo69 . 2024-11-14
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It's not a hotel so can't understand why it would show it. Very upmarket restaurant not in keeping with the area. Not a lot of food for the price and poor menu for non steak lovers
Geoff Grand . 2024-11-12
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Came in a couple of weeks ago with my partner for a meal and the food was great and the service from Brad was amazing on what seemed to be a really busy night, will definitely be returning in future
Chezza . 2024-11-11
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The food was amazing and so was the service from Brad. Great meal overall
Brandon Heal . 2024-11-10
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Haven't been for a while, but went for our wedding anniversary. We were a bit early for our table but they sat us straight away, the service was excellent. The food came out quickly and was really nice. We had the grill club app and we were able to use an offer they had on there.
Jess . 2024-11-10
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Me and my boyfriend come here all the time and the food is always great. We came here for my 21st birthday and the staff were lovely especially Wesley and Shane. They gave me a glass of free champagne and were very friendly. They both let us know how long the food would be, offered us more drinks and checked back on us whilst we were eating. They made the experience really enjoyable. The supervisor on that night was very friendly too.
Bryony Elliott . 2024-11-07
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We came in for a birthday treat. Wes and Becky were our servers and they made sure that everything was to our liking, checking on us regularly and ensuring that we made felt welcome. After food we had a drink at the bar area and Tyler was quick to attend us, and he also was able to recommend a few of his favourite drinks. The service and ambience was impeccable. We'll definitely be back soon :).
Julia BeHappy . 2024-11-05
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Beautiful place amazing food. Great service and acknowledged celebrations with small food / drink gifts.
Jill F . 2024-10-21
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Warm atmosphere, excellent service, delicious food.highly recommended especially for groups.
Mohammed Elkanzi . 2024-10-18
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lovely meal, delicious food with a reasonable price for the quality. lots of cocktails and nice wine list too. our servers scarlett and becky took great care of us and made our night really special - thanks girls xx
Lucy Barnes . 2024-10-18
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Amazing steaks and great staff, food was amazing and service was really good, overall a great time there, our servers Daisy and Tyler did a great job and were interactive and kind
Maggie Kirkham . 2024-10-16
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Lovey meal great surroundings lousy service
Geoffrey Harrison . 2024-10-14
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Lovely atmosphere but not alot of choice if you have a nut allergy as they take the item off but don't offer than alternative. Portions aren't overly large either but all in all food was tasty
Jo Humphries . 2024-10-13
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Shane Lobby Daisy Friendly efficient service
Wendy Ashley . 2024-10-06
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Shane Libby Daisy All took great care of the group. The room was big and spacious and the food was excellent. All 3 staff made sure all our needs were met. Shane took extra care to ensure that everyone was happy from the moment we walked through the door
Tracy McAnulty . 2024-10-06
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Great Sunday dinner and a fantastic large table/private room for our large group. Shane, Daisy and Libby looked after us, they were great.
Jonathan Chambers . 2024-10-06
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Super service by Bailey who was so friendly and helpful throughout, for our large party. Food outstanding. Service outstanding. Loved the place.
Enid Dee . 2024-10-06
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4559 Opinions
What a pleasure it was to eat at 'The Blockhouse'. The staff couldn't have been more helpful, they catered to our every need. The food and service was excellent, we will most definitely go there again. 😃👍.