Based on 4.487 opinions finded in 2 websites
Based on 4.487 opinions finded in 2 websites
Nº 128 in 365 in Newcastle-under-Lyme
Nº 4 of 9 American in Newcastle-under-Lyme
Opinions
Birthday meal for my Mother in Law, the Birthday card made her day and was a lively touch. Food arrived hot and well presented. The staff, as always, were fabulous, friendly, professional with a wine of humour which made the whole experience better. The only gripe we had was that the roast beef was really fatty. The beef itself was tender and tasted lovely, just a bit disappointed in the amount of fat but it’s just a small thing o wall.
Dan and Leanne Edgar . 2025-04-15
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I went on Mother’s Day after a trip to Brigemere. I was treated to lunch by my daughter and son-in-law, and we hadn’t booked. We just called in and sat In the front bar area. It was cosy, the food was perfect, and the atmosphere was buzzing. I had a lovely time and would defo go again. The sheet anchor has a long standing reputation that is well deserved it ticks all the boxes.
Denise Boote . 2025-04-15
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Food was absolutely delicious. Staff were welcoming and very friendly from the moment we stepped in the building. Will definitely be returning. Can't fault in any way . Thanks to all the team for the brilliant service
kate hargreaves . 2025-04-13
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Very nice food and good service.
Louise Phillips . 2025-04-12
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Nothing special, but of a let down to be honest. My partners food was just about warm.
Craig J . 2025-04-09
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Staff were friendly and attentive, Service and food excellent. Atmosphere was warm and inviting. Had a lovely time, Thank you 😊
Susan Hemmings . 2025-04-07
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We were a party of 8 who experienced the bottomless brunch at The Blockhouse, Baldwins Gate on Saturday 5th April. We arrived on time for our booking which was at 2pm. We were greeted nicely and seated. Our server during the 90 minutes was Ethan. He was extremely helpful, polite and attentive. We were all very impressed with our experience and would definitely recommend it to friends and return ourselves.
Gemma Griffiths . 2025-04-06
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Great place to come! Always great!
Nalisha Singadia . 2025-04-06
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Brilliant! Incredible food and service from start to end.
Mark Percy . 2025-04-05
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Ethan started slow but finished great .. 15 happy women
Stacey Jones . 2025-04-05
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Amazing food and great atmosphere!
Michelle Percy . 2025-04-05
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Big thanks to Ethan for looking after us
Sally Luke . 2025-04-05
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The food is incredible. The gravy is so good you should serve it behind the bar in pint glasses. Would totally recommend you to everyone. The staff were wonderful we were not rushed at all. It was a perfect night. Thank you
Paul Townsend . 2025-04-02
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I’ve been to the Blockhouse a couple of times and had a great experience, but tonight was just off. Service was … well random. Inattentive, multiple mistakes on the order despite having to go over the order a few times at the point of ordering, our waitress was just disinterested. Food was covered in sliced red chilli on half of the dishes ordered. Halloumi tacos could have been lovely but were covered in a sauce so spicy that I couldn’t eat half of what I ordered. Nachos were just ok. Burger was fine but was upsold a double patty, to then just one patty on the actual burger. When we tried to get the attention of the waitress to flag, and ensure we weren’t charged for two patties, she just said ok and walked away. Two patties appeared on the bill …. Disappointed tonight - I probably would give another go based on previous experiences, and everywhere can have an off night but this just wasn’t worth the money for the food, service or experience tonight.
Melissa MacDonald . 2025-04-02
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What a great place to eat ! Go here!
John Hyde . 2025-03-31
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Absolutely fantastic service staff were very helpful and friendly and food was amazing
liane morris . 2025-03-31
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Staff brilliant, Lola was amazing. Food fantastic, had a lovely time.
Lauren Brown . 2025-03-30
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Amazing service! Food was delicious and our server was very attaintive !
Tamara Colton . 2025-03-30
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Lovely atmosphere food and hospitality
Nevdesh Gill . 2025-03-30
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Great food and excellent service
Christine Willott . 2025-03-30
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Lovely environment, friendly staff
Tracy Haseldine . 2025-03-30
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Lovely service from Lola thank you
Stephanie Crudden . 2025-03-30
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Amazing mothers day meal. Second time we have come here and we can't fault anything. Thank you for providing a great service.
Lauren Dougherty . 2025-03-30
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Loved this place . The food was Amazing . The staff were friendly & the place itself is Gorgeous inside . Highly recommended
michelle buckley . 2025-03-30
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Amazing Sunday lunch and Amazing Service from Lola ! First time today but will definitely be returning.
Nathan Waters . 2025-03-30
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Lola was a really attentive and kind server who took food allergies seriously. Food was tasty and came quick and hot. Would have appreciated a little bit of green leaf as an alternative to no coleslaw though
R. P. . 2025-03-29
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Came here to celebrate finishing my apprenticeship with my partner. We came and celebrated my partners birthday last september. The food was amazing! So tasty and well presented. The service was almost too keen, but very friendly and professional. Overall, another great experience. We’ll be making it a habit to celebrate special occasions
Fernie Cooling . 2025-03-29
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Food was amazing the mocktail was so good would definitely return only thing I would say took forever for the bill part from that excellent
Kim Richards . 2025-03-29
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Lola was exceptional Thankyou, food was amazing
Chris Cornes . 2025-03-28
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Brilliant service, Lola was excellent
George Taylor . 2025-03-28
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Esme was a lovely waitress and was very efficient. We had excellent service :)
Cherry T . 2025-03-28
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We had lola serving us today, what an experience, thank you, will be coming again!!!
Edi Darby . 2025-03-28
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Party of three to celebrate a birthday, nice touch of a card for the birthday celebrant on arrival at the table. Food was great and service good especially considering how busy it was.
Simon Roberts . 2025-03-25
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Really enjoyed the food so nice!
Jordan Porter . 2025-03-25
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Disappointed to find a reduced menu. Came to celebrate wedding anniversary and presented with a menu with very limited choice. No notice of this on website at time of booking.
Steve Taylor . 2025-03-24
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1/ Meal comes with fries. Order a side of dirty fries and you don't get the fries that the meal should come with. 2/ 7.50 for a side of fries. Quality of the "dirty" ingredients poor in relation to the price. 3/ The 12 hour smoked Brisket tasted like it had been smoked by leaving it in a dirty ashtray for 12 hours. 4 Food looks great and they say you eat with your eyes but it just came across as an overpriced Tex Mex. Would pay a lot more for a quality meal but this was just worth the price. The positive. Could not fault the staff. Could not have been better and more attentive.Nice atmosphere. But overall it's a like a tex Mex Toby carvery where the food looks better than it is and has a far higher price tag. Won’t be returning.
Steve Hall . 2025-03-23
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Excellent lunch time visit today. Lovely food and great service!
Jemma . 2025-03-22
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Amazing food and drink, staff very attentive.
Kelly Griffiths . 2025-03-22
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Professional, courteous, timely and very tasty food
Paul Bamford . 2025-03-22
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Incredible food and service! The spicy cherry margarita was incredible. Highly recommend!
Emma Treharne . 2025-03-22
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Brilliant and child menu had plenty of choice
Callum Gater . 2025-03-22
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A wonderful anniversary meal. The food was delicious and the service was second to none.
Sarah Dixon . 2025-03-20
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A perfectly greasy burger, friendly service even if it was a bit slow between courses and a very comfortable place to be inside.
Joel Westley . 2025-03-19
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It really lives up to expectations, I was recommended this place by a friend and I thought why not give it a try. The food was amazing to say the least, very affordable for anyone on a budget but still wanting to eat amazing food! Not only the food but the staff were a true credit to the place, especially my server Leyla - she was helpful throughout the entirety of my experience there. Overall I would say that the next time I am in town I will definitely be visiting again!
Destiny Hope . 2025-03-16
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Layla was fantastic and luke knights food was brilliant
Thomas Hughes . 2025-03-16
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Absolutely love it here! Came for a meal today and the food is amazing, special thank you to our server Leyla for being so friendly :) x
Hollie Smith . 2025-03-16
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Came in today for a Sunday lunch, and it was amazing and our waitress Layla was an absolute star. So attentive and very helpful. Will be coming back again x
Maya Hanson . 2025-03-16
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Layla was our waitress Outstanding service , a real pro! She brought her A game! Great all round atmosphere… would recommend a visit
Megan Edwards . 2025-03-16
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Having a drink with the dogs. Thanks for the water bowl Leyla 😁
Angela Mcbride . 2025-03-16
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Great staff, really lovely place to come as a local
Ruby Millington . 2025-03-16
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Great service from Layla and delicious food. Will definitely come back again.
Cheryl Shrigley . 2025-03-16
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Blockhouse has great atmosphere and a great place for food, very happy to celebrate my 30th birthday here with a fantastic meal! Leila was a great host and made us feel very welcome
Kyle Griffiths . 2025-03-16
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Great food. Had excellent service from Leyla, she was really friendly and welcoming. Would come here again.
Emily Kenny . 2025-03-16
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Great food and a nice atmosphere! Leyla was a lovely waitress and catered to our needs very well. She had excellent service and made it a lovely experience.
Katherine Wright . 2025-03-16
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Great atmosphere and food, just a bit long get food and be served
Archie N . 2025-03-15
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Our server Layla was amazing as she was very friendly and helpful
Emily Dawson . 2025-03-15
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We dined on a Saturday night and even though it was supper busy, all the staff were great. Our server Leila was very attentive and the food was delicious! Highly recommend
Georgia Dawson . 2025-03-15
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love the blockhouse, thankyou to layla, becky, zach, kym, james and tristan, absolutely legends and helped made the experience great! i love the icecream :)
amy christou . 2025-03-15
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Even though it was busy I have to say our waitress Lauren was very attentive and went above and beyond, she mentioned how there is a complimentary cheesecake for birthdays and due to it being our youngest’s 17th we were able to secure her a free cheesecake.
Joseph May . 2025-03-15
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Leyla was a very attentive and polite server, who made us very welcome, and we woukd certainly come again.
Noah Hulme . 2025-03-15
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Layla is one of the kindest waiters ever she’s great
seb johnson . 2025-03-15
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We've had a lovely evening. Leyla, our server, remembered us and treated us like old., valued friends. Attentive and friendly. The atmosphere here is lovely and conducive to customers chatting to each other. The food, served quickly and well presented, was good. My only criticism was that the ribs were too smoky, but I realise that is personal choice. Meat was tender and the wine was exceptional for the price. Leyla, you're fab xxx
Lynda Hancock . 2025-03-15
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Brilliant atmosphere, and service, especially by the lovely Layla...thank you for making the experience a special one
sue jenkinson . 2025-03-15
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Excellent service food was wondering
Daniel Phillips . 2025-03-15
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Loved every moment of it with my wonderful family on my 21st birthday. What more could you want
julie . 2025-03-14
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Great food and service but a lot of children in. Understandably. Otherwise really good restaurant.
Lyndon Mellor . 2025-03-11
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Lovely service from Steph, especially the complimentary dessert for one of our group’s 18th birthday!
Emmie Vaughan . 2025-03-09
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Great food, great service, great time!
Rose Birdsall . 2025-03-09
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Lovely meal, great service, faultless every time we visit
ant brett . 2025-03-09
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The person who took our order was very friendly and attentive without being too pushy. They were able to make recommendations and advise on the different products that were on offer.We ordered 2 burgers and were each happy with our choice. Based on the experience, we would definitely visit again.
Annette Castle . 2025-03-08
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Layla's service really was fantastic, the food was lovely and the atmosphere was inviting. I would recommend this restaurant to anyone planning a nice meal out.
Zach Bedson . 2025-03-08
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Leyla was great, especially accommodating my dad during period of lent
Elliott Ingram . 2025-03-07
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Hubby treated me for my birthday as a surprise it was lovely.
Sally Roberts . 2025-03-05
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Really good food and excellent service.
DJ . 2025-03-05
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Best one out of the Paragon group pubs in my opinion.
Paul Greasley . 2025-03-04
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Great restaurant friendly helpful staff
Brendan Leach . 2025-03-03
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Absolutely amazing food excellent atmosphere and staff work very hard can't fault the place keep up the good work
Jason Sullivan . 2025-02-26
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Service was excellent, and food was amazing. Will definitely be going back soon.
Michael Stembridge . 2025-02-25
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Noisy & maybe just a place that hits a different demographic. Why is food not food but a weird combination of alphabet soup titles and highly priced menus?
Neil Collis . 2025-02-23
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Too dark! But better bulbs, I want to have a nap it's so dark, give me my blankey. Food lovely, Guinness grim, deserts naff:
Sammi Johnson . 2025-02-23
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Waited a hour even with pre booking
Catalystco . 2025-02-23
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Absolutely exceptional. Fabulous food, service, decor & ambience. We loved it.
Robin Hart . 2025-02-23
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Excellent meal and our waitress, layla was outstanding
Jane Minay . 2025-02-22
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Excellent service, above and beyond from Ella and Tristan, even to trying to find out the name of a music track for us. The atmosphere and food were excellent and really good value. The menu was very varied and not your typical burger style menu. If you are in the area, it’s well worth a visit - just a shame we aren’t from the area!!
Jayne Edmunds . 2025-02-19
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Lovely food and warm fire. My aunty loved the atmosphere and your music choice is awesome!
Luce Cottage . 2025-02-18
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Fantastic meal here on Saturday. We were taken out by family and we were not disappointed. Service was great and Steph was attentive. Food came quick and was nice and hot even though the restaurant was busy. The atmosphere was great, whilst it was busy it didn't feel over crowded or loud you could still have conversations.
Kiree Powell . 2025-02-18
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Went here on the weekend and it was the first time I'd been. The atmosphere was great and the food was amazing probably one of the best burgers I have had. I do thoroughly recommend the "Once in a lifetime" burger although it is pretty big, but definitely worth it. Steph our server was lovely to, nice and polite. 10 out of 10.
GBRZ . 2025-02-18
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Poppy was our waitress, very nice and friendly. Amazing food. Will visit again.
Mike Painter . 2025-02-17
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Alitas delicious Burger ok Brisket delicious Drinks mixology are delicious Pet friendly super good Beds and water for you dog Tv to see you favorite sport 👌🏼
Pamela Monzalvo . 2025-02-16
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food was cold not even look warm, nothing nice about cold smoked chicken on the bone and impossible to get the attention from the server to even enquire about the reason for the cold food. Been to many smoke houses but never had completely cold smoked meats before and not an experience id like again. server didnt even ask how the food was just came and took our plates had to ask 10mins later if was possible to get desserts cookie dough came burnt took us 10 mins again to get the attention of the server who was enjoying a conversation at the bar, when was explained to the server about it being burnt he said well it would take ten more mins for a fresh one so we declined and said we would leave it so he took the burnt one away. when bill arrived cookie dough still on bill along with the 15% service charge for lets be honest no service at all. i kindly asked for the cookie dough and service charge to be removed to his displeasure. first time visiting this smoke house and will not be returning and would not recommend. £200 for the worst possible meal out its a shame as the place looks amazing inside and out but like many places these days the look is clearly more important that the flavour or quality of the food.
John Mccusker . 2025-02-16
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Poppy was our server and she was amazing, very attentive. Food was lovely also
Sophie Salih . 2025-02-15
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Food was great, our server Steph was steller! My chicken was a little overcooked but still good
Kim W . 2025-02-15
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Poppy was a lovely server, service was very quick and the food was great!! Couldn’t fault it
Evie Gardner . 2025-02-15
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The food came very quickly and tasted amazing. Our server Poppy was so lovely and catered all our needs. She was very polite and nothing was too much for her. Thank you Poppy!
Lauren McClure . 2025-02-15
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Really enjoyed the food good service and good friendly staff
Tim Bates . 2025-02-15
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Amazing food and great service from poppy
Amy Jaques . 2025-02-15
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A very lovely chilled vibe with gorgeous food.
Lauren A.M . 2025-02-15
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One of my favourite places to go for date night or special occasion meal. Excellent Sunday dinner traditional with a twist and something on the menu to please everyone. I love the zombie cocktail 😍 Battered Haddock beautiful Cow and pig burger Another great meal today spot on and thankyou for the extra pea puree love my greens Only empty plates to photo sorry 🤣
Sarah Maydew . 2025-02-15
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We pre-booked we'll in advance for Valentine's day 12 o'clock meal. Requested a booth on the booking as we suspected the restaurant would be busy and we enjoy our privacy. This did not happen, we were shown to a table in the main seating area, everyone that arrived later was seated in the same area herded together like cattle while the rest of the restaurant was empty. No Valentine's day decorations / No candles on the table / no special menu it was just another ordinary day at Blockhouse. The food was very good and the service average, we decided to pay the 7.5% gratuity the was added to the bill. We use the Redhouse which is owned by the same group and love this venue but decided to travel 1hr from Telford, it was definitely not worth the journey, we will be staying with our local Redhouse restaurant that knows how to create a special ambience. Romance is dead at the Blockhouse. Must try harder Paragon Group.
Steve U . 2025-02-14
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The food was excellent, and the service from ethan was exceptional, highly recommend.
Rhian Graham . 2025-02-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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4107 Opinions
Served by Jamie and Jade, really nice service, fast and tasty food.