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4.3

Based on 4.132 opinions finded in 2 websites

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Nº 125 in 365 in Newcastle-under-Lyme

Nº 4 of 9 American in Newcastle-under-Lyme

CUSTOMERS TALK ABOUT DISHES WITH..chickenlobstersteakroastcookedcheesesteaksribschocolatepotatopayfishmustmeatbeautifulold

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Joined family from far and wide to get together for a special lunch. Never been before but i was delighted at the menu choice something for everyone. Staff were excellent and very friendly and helpful. Lovely warm atmosphere and decor. Food was first class everyone enjoyed theirs. Would definitely recommend the chicken fajita and the burgers. Will definitely be coming again

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Mandy F . 2024-11-03

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delicious hot food in a really welcoming atmosphere - nice to spend our christmas gift card from 2023 before next year 😁

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Christine Brown . 2024-10-18

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I'll never understand a service charge. This isn't the USA and if I don't have the option to collect my own food, why should I have to pay a charge for it to be paraded across the restaurant to my table? Also had to remind staff of a missing drink..... service charge, nice one.

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ashley hill . 2024-10-18

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Love all the paragon pubs. Great service, food and vibe 🙌

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Marie Allen . 2024-10-16

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Lovely place and amazing atmosphere! Food is absolutely delicious. Not the first time visiting and definitely plan to come again.

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Adriana Nemcikova . 2024-10-14

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Amy was fantastic! 5 star service

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Stephen Dooley . 2024-10-13

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Amy our server was very pleasant well mannered and very professional. Service with a smile. She was a real credit to the establishment.

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Andy Kennedy . 2024-10-13

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Place looks great, Amazing food and well looked after

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Stuart Glass . 2024-10-13

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Great place to enjoy a good food, nice music and amazing atmosphere 😊

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tiago barbieri . 2024-10-13

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We really enjoyed the Sunday lunch shared platter. Dessert was lush. Great service. Friendly staff especially Amy

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Donna Kennedy . 2024-10-13

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Lovely barbecue grill place in a pleasant location. The interior is wonderfully decorated with a cozy fireplace and great themed props (though the knife wall is a little bit intimidating (but cool though don't get rid)) the food is well made and a delight to eat. Would definitely recommend for the food and for the scenery

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Myron Jones . 2024-10-13

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Amy was our server and she was great! Friendly staff, great atmosphere and the food is good as always

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Faye Harrison . 2024-10-12

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Amazing food Amazing service by Amy 🙂

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Kelly Matthews . 2024-10-12

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Amy was amazing and could not do enough for us

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Ashleigh Phillips . 2024-10-12

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Great food for value and lovely atmosphere, thanks Ethan for serving us

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Sam Brown . 2024-10-12

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Fantastic food, and service by Ethan was outstanding, another amazing evening at the block house.

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Gaz Burns . 2024-10-12

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Ethan was a really great host, very attentive and friendly. Thanks so much! Had such a great birthday meal

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Hannah Jeffers . 2024-10-12

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Ethan was great very attentive and polite, had a great time food was nice also

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Ellie Jeffers . 2024-10-12

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Great food, even better service! Thanks to Amy for everything!

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Gavin Bantges . 2024-10-12

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Lovely food, Steph was super friendly too !

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erin clarke . 2024-10-12

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James was excellent, really took care of us

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Chris Turner . 2024-10-10

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The food is amazing and big portions. 😋

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Georgina Hood . 2024-10-10

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Great service thank you ethan and Rachel for being great hosts

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Ashton H-d . 2024-10-10

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Ethan was very personable and professional. Food was exceptional.

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Karen Lavick . 2024-10-10

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Great as always Ethan was brilliant

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Jules Caddick . 2024-10-09

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Our server, Ethan, was attentive, friendly and professional. The food was delicious too.

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Ian Parkinson . 2024-10-09

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Food was lovely and so were the staff... asked to love tables as it was a little bright where we were. Music was ace! Love the way it's done up. Decent night

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Laura Horton . 2024-10-08

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Absolutely beautiful food, amazing service. Well done to Lewis and the team 👍🏻

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Jim Brannon . 2024-10-06

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Really attentive service from Amy. Food was lovely really tasty and very generous portions .

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Kim Bright . 2024-10-06

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We come to the blockhouse very regularly and it never disappoints ! Amy was lovely and very attentive

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Bethany Johnson . 2024-10-06

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Ethan was amazing and made our birthday meal, tysm!

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Erika Phillips . 2024-10-06

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Very good service from Ethan great atmosphere and great food

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Katie McNally . 2024-10-06

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Amy your service soooooooo goooooooodddddd, food was ight safe gang

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Harvey Bateman . 2024-10-06

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Great place. Amy was fantastic.

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Anna Booth . 2024-10-06

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Lovely place just to dark to see what you are eating.

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Claire Beresford . 2024-10-06

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Amy was amazeballs 🥰 keep slaying girlie 💅

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Jay Pitchford . 2024-10-06

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Great food and service from Amy

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Corey Jones . 2024-10-06

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Arrived a little early, table was ready at set time, Amy from the service team was lovely and great, food was brilliant

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Lee Davies . 2024-10-06

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Amy was the best server and the food was incredible definitely be back

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Caroline Jones . 2024-10-06

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Lovely Sunday lunch as always 👍🏼

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Mike Walker . 2024-10-06

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Amy was absolute perfection. Friendly, attentive, professional and personable. Nothing was too much. She would be on my list if ever opened a restaurant!

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Laura Taylor . 2024-10-06

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Excellent service from Reuben Rachel and Lewis

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Ethan Wheeldon . 2024-10-05

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Ethan was great service, very polite and efficient! Made our experience pleasant as can be.

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Jazz Douglas . 2024-10-05

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Ethan was really nice and efficient

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Sophie Dobbin . 2024-10-05

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Amelia was an amazing server, great food and drinks.

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Jessica Morgenstern . 2024-10-05

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Amy was great staff and good food

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Louie Richards . 2024-10-05

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Lovely food, the waiters are really polite and they make you feel welcome

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Jack Hulse . 2024-10-05

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Amy was great and very helpful! Great food and delivered with care

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Thomas Marriott . 2024-10-05

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Ethan was amazing! Really polite and gave us an excellent service !

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Paris Artiste . 2024-10-05

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Visited for first time tonight, The waitress Amy was very polite and attentive, great service- went above and beyond. Highly recommend Amy as a server.

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Lisa Beech . 2024-10-05

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We were served by Ethan and he was fab! Great food and atmosphere!

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Nicole Latham . 2024-10-05

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Good food and service from Ethan - recommended

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Steve A . 2024-10-05

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Food was excellent, as was our server Ethan. Would recommend

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melissa lawton . 2024-10-05

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Very good food as always, despite it being very busy Ethan was always prompt with drinks and any needs

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Adam B . 2024-10-05

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Great food & service, our waiter Ethan was very attentive

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Dean Hughes . 2024-10-05

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Great food, great service. Thanks Amy!

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Dillon Elrick . 2024-10-05

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Our server Amy was brilliant, really friendly and dealt with all our questions and allergies. The food was great we had a lovely night, we will definitely come back thanks Amy!

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Victoria Bostock . 2024-10-05

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Great atmosphere Ethan our waiter was very friendly and helpful.

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Joe Potts . 2024-10-05

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Amy was a great server, very attentive and made sure we were looked after. Food was also perfect

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Calista McCready . 2024-10-05

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Great food, service and atmosphere as usual. Amelia, our server, was fantastic

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Matt Peach . 2024-10-04

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Really friendly staff and great food. Perfect for our birthday celebrations

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Gemma Bourne . 2024-10-04

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We had food here for my birthday really excited about going because have previously bin here with friend and family went in the week day this here spent a lot money and the food was cold and the brisket was tough Never go again

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Georgia Mason . 2024-10-04

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Our first time coming here it was great! Stefen was amazing and very attentive, we will definitely come again!

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Elizabeth White . 2024-10-04

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Tables for 2 a little too close together. I kept thinking the waiter was talking to us but it was a different table. Everything else is awesome, excellent food and service. We expect this is going to be our new favourite place to eat.

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The YETi . 2024-10-04

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My other half had the sharing platter , he said it was lovely so I’ll take his word for it.

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Carys Jones . 2024-10-04

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thoroughly enjoyed the experience

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Emilio Whitefoot-jones . 2024-10-03

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Lovely food, great beer, staff are brilliant, especially Stefan

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Michelle Riley . 2024-10-03

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When it was quiet when we first got there. The staff were overattentive.we told them we were waiting for another two people to arrive and they kept coming asking if we were ready to order. Then, when it got busy later on. we asked for a dessert menu which came very quickly. Then it took 20 minutes for somebody to come and take our order. we asked twice they said I’ll come to you after I’ve done this.which presume for serving somebody else

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Paul Collis . 2024-10-03

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Extra Thanks to Stefan and all the staff this evening, we didn’t book but that wasn’t an issue. Quick service and very tasty food.

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Michelle Abbott . 2024-10-02

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Stephen and the team were great! Lovely food & cocktails and great service x

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michaela Millington evans . 2024-10-02

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Fabulous evening. A birthday treat for my partner. A lovely birthday card and free chocolate brownie. I organised balloons. Made so welcome

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Joyce Oldham . 2024-09-30

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Great night at the bar as always, brilliant service by Kym and enjoyed the sports and singer.

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Eddie Millington . 2024-09-29

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Fantastic place, beautiful decor and fast service

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Kamila C . 2024-09-29

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Very friendly staff, Stefan looked after us, great food, fast service. Thank you.

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Vicki Clowes . 2024-09-29

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Had a fantastic Sunday lunch. Sharing platter is incredible! Great service from Steph, very attentive and quick service.

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Cathy Simcock . 2024-09-29

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Excellent Sunday roast, very generous portions. Good value for money, friendly staff.

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Holly Haywood . 2024-09-29

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Lovely meal 2 adults 2 children. We had the family share well worth the money kids enjoyed it too

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Jo Shenton . 2024-09-29

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Emilia has amazing with servicing our table

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Becky Nicholls . 2024-09-28

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Food and atmosphere was lovely. Amy was our server and very attentive and polite. Thank you for a wonderful evening :)

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Jessica Sherwin . 2024-09-28

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Amy was very attentive and great service from her

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George . 2024-09-28

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Womens toilets not clearly signed. BBQ sauce lathered on da ribs. Amy, bloody fantastic service!

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Robert Hancock . 2024-09-28

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Amy our server was amazing and made our evening complete

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Phil n Bx . 2024-09-28

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We were here for birthday celebration Amy serves us, she was great!!!

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Arthur Baxter . 2024-09-28

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Amy was really good at service. She was friendly and helpful with the kidsi

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marcina lee philip . 2024-09-28

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Went here for a 21st birthday meal and cannot fault it at all. The service was fantastic and sớwas all the food. Highly recommended

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Tess . 2024-09-24

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We've been here twice now - it's a convenient location for a meet-up. We've only been to the restaurant - can't comment on the pub. Service was good (both times) - the waiters seemed to know their stuff and it was about as quick as I'd expect so no issues there. I like it - its very modern in its menu, and very meat-orientated which perhaps as a veggie I might not be expected to like, but there are a few veggie options which are good. I might suggest a few more veggie options - there's a vegan burger which I didn't try, because frankly vegan burgers try to imitate meat too much. I find meat pretty repulsive so why would I want something like it? However, give me a veggie burger, or just lots of haloumi, put it with chips, jalapenos, all the normal sides, even more jalapenos and a bit more haloumi on top and that's a happy-me. Oktoberfest on the menu is a great idea. I've long thought that German and specifically Bayerische food is fantastic. However - just a pointer - Kase-spatzle should be a main not a topping, and a big 'just-come-off-the-mountain-main' at that. Meeting up with older family, their comments could be summarized as - perhaps there could be a couple of traditional things on the menu for people like that. Additionally, it felt that there could be a bit more on the menu for puddings - the choice there was a touch limited. I've written a lot here seemingly critical of the menu, and I don't really intend it to be that critical because overall I like it, will come back, and would recommend it. It's a little on the pricy side but not really unreasonable for what it is.

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Paul M . 2024-09-21

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Our experience was far below expectations. From the moment we arrived, the service was lackluster. The waiter was unwelcoming, seemed disinterested, and mumbled through our interactions, making it difficult to communicate. The food was equally disappointing. The ribs arrived cold and were presented in a way that was far from appetising. The chicken burger was drowned in sauce, making it nearly inedible. To make matters worse, the children's popcorn chicken was burnt—something I didn't even think was possible. Throughout the meal, not once did anyone check on us to see if everything was satisfactory. This lack of attentiveness meant we had no opportunity to address our concerns until after we had finished eating. As a result, both of our main courses were left uneaten. What makes this experience even more frustrating is that it occurred on a Monday night, with the restaurant far from busy. There are no excuses for such poor service and food quality under these circumstances. The only reason this review isn’t a 1-star rating is because the manager was genuinely apologetic and made an effort to rectify the situation by crediting us for the mains. This gesture was appreciated, but it doesn’t change the fact that the overall experience was severely lacking. It feels as though this particular location has been neglected by the Paragon Group. I hope they take this feedback seriously and make the necessary improvements.

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jayrocca . 2024-09-03

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Food very average for the price.. every time we try here there is always a number of things on the menu that they have ran out of . staff friendly but training is needed . Quite a lot of cob webs etc needs a bit of a clean . We asked for water for the table and bottled chargeable was brought … most places just bring you tap water now unless you have asked for bottled. There is much nicer places about for this sort of price.

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JL . 2024-09-02

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Great food, as always! Amy was a fabulous server, very friendly and attentive!

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Natalie Goodwin . 2024-08-18

MORE AT Google

Amy was a superb host 5*. BBQ sauce was the highlight.

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joseph allen . 2024-08-18

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Fabulous meal with the family. The staff were very accommodating, seated us earlier than our booking and very attentive throughout - especially Amy for who nothing was too much trouble! The food was 10/10 - highly recommend the Biscoff satay sauce. We will definitely come back again very soon.

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Charlotte McIntyre . 2024-08-18

MORE AT Google

Food was lovely, really quick service, Amy our server was very attentive and made sure we had everything we needed, she was very polite and friendly

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Charlotte Evans . 2024-08-18

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Amy has been an absolute superstar and the food was AMAZING!!! AS ALWAYS!! our favourite place to eat

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Michaela Jones . 2024-08-18

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Brilliant service from Kym, give her a bonus!

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Rhys Davies . 2024-08-18

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Last minute decision, dealt busy but super fast service and excellent food!

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Louise Horwell . 2024-08-18

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Carys was excellent. Nothing was too much trouble. I have eaten in Toronto, New York and London in the past 4 weeks and this was the best food I have had.

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Kate Wildman . 2024-08-17

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Great staff. Incredible food I haven’t seen on menus elsewhere in the area! Will be coming back again and again for sure.

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RobotMe . 2024-08-17

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Always a pleasant place to relax with good food good drinks and amazing staff.

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Nantwich Hall's . 2024-08-17

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Amy was absolutely amazing server, super lovely and friendly!

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Päivi Mustakoski . 2024-08-17

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Delicious food and excellent service by Amy Christou. 🤩

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Miss Shuker . 2024-08-17

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