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3,90

Based on 1.184 opinions finded in 1 websites

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Nº 357 in 514 in Tendring

CUSTOMERS TALK ABOUT DISHES WITH..cookedchicken
Score
OpinionsNoteGoogle1.1843.9

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Very nice stopover for our motorhome will definitely call again 😀

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Michelle . 2024-09-09

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All of the staff were immediately really welcoming and friendly, despite the fact I walked in very early! A really nice welcome back to England after getting off the ferry. Good vegan breakfast and great value for money - can get an absolutely huge amount of food.

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Holly Jenkins . 2024-09-08

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6th September. Very welcoming and friendly staff. The 2 ladies were helpful and attentive plenty of food out and replenished when running low. Cooked breakfast was delicious lots of choice both hot and cold. Place was clean and tidy. Would recommend and visit again. We were visiting Harwich.

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On an adventure steve . 2024-09-06

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It is what it is, a chain restaurant. The food was not fine dining but very reasonable and certainly good value. Bottomless drinks and pleasant staff providing a good service.

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Martyn Kyson . 2024-09-05

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Where do I start. 3 families on one table all ordered at the same time and was assured that everything would come out at the same time. Yeah right. I had to ask twice for two families starters and the others had finished. Then I guess after I complained we had to wait extra long for the mains Then using the facilities, toilets. Absolutely disgusting. They are on the reception of the Premier Inn. They said.. Nothing to do with us. Was not interested, even though I saw a member of staff use it. Makes me wonder about them. It was one of the worst I have seen. The Brewers Fayre staff were not that interested too. I am sorry. But the disgusting state of the toilets for the men they should have been closed. No human or animal should experience that mess. All in all a bad experience.

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Shane . 2024-09-05

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Food wise you pay for what you get. Cheap price so can't complain. Sharon the waitress is lovely as ever.

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claire moss . 2024-09-04

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Have eaten well here many times but this time was poor. The waiting staff deserve credit for maintaining a smile, whilst the cost cutting measures are evident all around. The food is edible yet unappealing, the decor is very tired, table service is now order at bar, tea and coffee is self service from the most inaccessible place beyond the queue for the bar and adjacent to the kitchen…utter chaos. Don’t use the loos; the gents stinks and is running in urine. Loud background Muzak plays throughout. Never again.

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Kevin P Hall . 2024-09-03

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Desperately needs a refurbishment especially in pub area. Very tired. Needs air con or windows that fully open. Lenny Henry has a lot to answer for here. Avoid unless you need super cheap. On a plus it's opposite car ferry.

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christopher tozer . 2024-08-31

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Friendly and attentive staff, good quality and tasty food. Decent value for money!

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Kev. B. . 2024-08-25

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Popped in for breakfast quite early so it was quiet, but the staff were on the ball being really friendly and helpful. One chap in particular (I think he was the manager) was very friendly and smiley for an early start at work! Good value with three kids eating for free with the two paying adults, but the kids could still order what they wanted for a cooked breakfast and unlimited contintental and cereal too.

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Daniel McGwinn . 2024-08-24

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Stupid decision not to run tabs for sit down tables in the restaurant any more. To me that means: only have what’s included in the meal deal, and no seconds or extra drinks. Short sighted, on the other hand: is this one of the places set to be closed soon??

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Michiel Buurman . 2024-08-22

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The staff were nice to me (but there was a customer who was threatened to not be served because he walked past the waiting stand) and served my food quickly. I ordered the trio roast dinner which is turkey, gammon and beef with the regular sides (potatoes, vegetables etc). Unfortunately, the restaurant was out of turkey - that may be a good thing as the other meats were drier than sandpaper - and the menu was fasley advertised. In the menu, there was a photo of the food I had ordered, trio of the meats; beef, turkey and gammon, two yorkshire puddings, potatoes, stuffing squares, cabbage, carrots, and gravy. I was served one yorkshire pudding, carrots, potatoes, a plate full of gravy, no cabbage, no stuffing. I understand if there is a shortage of food in the kitchen but I'd like to know if there was, otherwise, I've been cheated. Beside the shortage of food (also meaning the tiny portions), I paid for the unlimited drink. The machine was easy to use despite the syrup for the Dr Pepper drink failing to mix, the other drinks worked. The ice machine was also a simple machine to use and the ice was shaved and seemed fresh. Then, for dessert, I ordered the vegan £4.99 triple chocolate brownie. It was warm and tasteful. Unfortunately, the tables were sticky and still marked with circles from where the previous customers had spilt their drink. The brick walls hadn't been dusted, they were really dusty and smothered in webs. Usually, I wouldn't mind this but the fact that the table was up against this dust collecting wall, I'm concerned about the cleanliness of this restaurant. Overall, two stars because of the tasteless dinner and dirty tables. Two starts because of the edible desert. Could be better and cleaner.

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Jasmine Garrard . 2024-08-21

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Fantastic staff dealing with us lot in the restaurant (12 in total) for the last couple of mornings (breakfast was great) and evenings (meals great choice and extremely tasty) but Brandon, Reece and the team have been the best.

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Terri Kitching . 2024-08-20

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Nicole, Mel and Brandon were all very friendly and gave great service!

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Mylene Perks . 2024-08-18

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Food was only average at best and calling last orders at 21:30 on a Friday night !😡

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Rob Stokes . 2024-08-10

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Booked table last night 4 at 6pm.was told they have had busy day only turkey left.we all were ok with that.the veg ok yorkshire puddings were so hard been sitting there long time .sources were almost empty.dry.table was sticky not clean.we had brownie and ice cream.but was stuck to plate no ice cream as such.I did mention this in n

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Alan hill . 2024-08-05

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Great simple food before boarding the Stena line ferry..

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Edwin . 2024-08-04

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Food was good. But place can use a good re-work.

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Maarten vd Hoogen . 2024-07-27

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Really good meal and experience. Staff were great, friendly and efficient. Food really good pub food. Smashing lasagne with side salad and garlic bread, gammon was excellent too. Huge brownie for desert. Will return for sure a great pub meal. Well done all and thank you, just what we needed after a long drive. Update July 2024 Very busy but staff accommodating. Manager should be on hand to assist as staff were run ragged and shouldn't be under such pressure. The usual unsupervised children allowed to turn everywhere into a playground and screaming throughout. Not enjoyable and will probably avoid in future. Shame as food Is good.

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Vivian Hall . 2024-07-26

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A real nice place to eat out. Amazing value, good food and friendly service.

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Philip Barnard . 2024-07-26

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Reece was very welcoming and friendly and helpful!

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Rianna Gemma . 2024-07-21

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Been for a lovely breakfast this morning, food was great and the service was very friendly, helpful and professional. Would highly reccomend. Special thanks to Reese & Mel who were very friendly and helpful.

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Cal Mal . 2024-07-19

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We always go for breakfast here on our way to and from the ferry. Good food, great value and Reece is always very polite and helpful.

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Rachel Engel . 2024-07-18

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Great food and atmosphere. Served by Reece who is always polite and friendly.

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India Hammond . 2024-07-18

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What a great time we had here , great food and the staff were so friendly and could not do enough to help I would highly recommend Mike

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mike stevens . 2024-07-18

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Not much to say, I've been there

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Simona Fontana . 2024-07-18

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Although we had booked a table in advance we were informed on arrival there would be a minimum of about 40 minutes wait for food as they were busy!!! This would not have been much of an issue but when you have two young hungry children with you it was a pain. The food when it arrived was good and we had no complaints.

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Diane Langston . 2024-07-07

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Good food, good prices with a really great and fast service. Also offers a bluelight discount

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Omar Lamki . 2024-07-02

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Went here this evening while on holiday with my daughter and grandchildren ..the food was lovely ..but it was the service that really stood out ..the staff were attentive and went above and beyond ...

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Dawn Flannigan . 2024-06-25

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It was very friendly and the food was gorgeous

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pauline durrant . 2024-06-24

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Friendly staff well prepared food

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Kjeld Ørsted Jensen . 2024-06-20

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Good family restaurant with a nice varied menu.

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Cees de Groot . 2024-06-03

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The food was delicious, the staff were very friendly and accommodating. Only a few on working, but they all worked very hard. No long waits, and I’d like to say on behalf of our party, Thankyou very much.. it was thoroughly enjoyable. 👍💯

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Craig Jinman . 2024-06-02

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We had a very tasty breakfast (they even offer many good vegan options). The team was incredibly friendly (thanks again to Reece). Highly recommended!

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johanna . 2024-05-30

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very clean staff was very polite and helpful and the food was awesome

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unknown streamer . 2024-05-28

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Great meal selection and breakfast was nice. Thanks

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nigel elwell . 2024-05-27

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Very impressed with the food, had the mixed grill and was one of the best ones I've ever had thank you very much will be coming back. Very reasonably priced.

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Aaron Bareham . 2024-05-26

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Joke of a place, Turned up for some food before the ferry and was greeted with a 'No Carvery sign' and being told they weren't accepting walk-ins..... Unbelievable

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Myles Barker . 2024-05-26

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There is a nice selection of varied seating, not all Restaurant. Service was fine. As you would expect from a Brewers Fayre.

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Scott Pepper . 2024-05-24

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This whole place is sticky - it needs a good clean. Staff are pleasant enough and food is just as you would expect.

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Robert Hall . 2024-05-22

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A good option to eat or for a drink when in the area of Harwich and Dovercourt. Food is tasty, meal portions are correct and price is mostly ok if you want some practical place to eat. Breakfast is very good with the real English breakfast. Definitely a must to try. For dinner, there's also variety of English dishes, some of them are Pub style. Service is very kind and friendly. Thanks Melissa, Aaron and Jaz as well as the morning team. Music playlist is good too for a calm ambient. Booking is suggested due to the affluence of the Premier Inn hotel guests.

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Cynthia Valderrama . 2024-05-21

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Yaz, Aaron, Simone and the delightful lady on reception... What a lovely crew. Really switched on. Super welcoming. Cheery. Great hospitality. Hugely welcoming after a long drive. Thank you. Nick and Hilary. P.S. Steaks were top notch and, washed down by a decent swally of Doom Bar, restored us nicely.

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Nick Heasman Norris . 2024-05-20

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We were allowed to stay here for free with the camper, but it's a pity that it took so long before we got our food

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Nadine Van Zaltbommel . 2024-05-18

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The roller blinds were disgusting I just found out the roller blinds haven't got no child safety devices which is the legal requirement for roller blinds

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audi Bell . 2024-05-18

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Went here for lunch in 2023 was told that there was a wait for food the food came out it was lovely but we also ordered dessert and that came out very late the lady at the bar was very rude we were just about to leave when the desserts came out but we said we don't want them but the same woman said we can take them off the bill and have them for free I would not be returning The 1st time I went here I felt so ill after It felt sick and bad stomach I will never eat there ever again if you are in the Harwich area Go to Cosa or Greggs .

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mr vw golf TDI . 2024-05-17

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We use Brewers all the time at our local location, this time we were out visiting and thought why not go to Brewers there. We expected the same great service that we get locally, but NO. The manager took our order, at which point we showed our 25% off food card, which he dismissed out of hand saying it was only valid on certain days, which is a blatant lie, Our card stated valid on all days. he was rude and belligerent. His attitude was totally unsuited to a customer facing position. A party of 11, spend a large amount and it seemed to be totally to much hassle for him to serve us. Absolutely disgusted by the managers lack of service ability, he should not be in that role, he obviously does not care.

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Nolan Donoghue . 2024-05-13

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Great food and great service with a smile of their faces Terry and Lisa

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Terence Clark . 2024-05-11

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I ordered the smothered chicken, first one that come out was small portion, chicken was badly burnt, unable to eat it! took about another 25 mins of waiting, i personally think good customer service would of at least have been offered a complimentary coffee/drink while i was sitiing there waiting, but sadly nothing offered, my husband had already eaten his (he ordered something different) when the replacement came out, this was a lot better, and the way it should have been cooked in the first place, which would have avoided this bad experience. I have been going to The Mayflower for many years, and it's such a shame the standards are not as good as they used to be.

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Sharon Piercy . 2024-05-04

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Fine example of a large multi outlet restaurant chain. No frills, just good food at great prices. What sets this one apart is the service and excellent food.

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Nick Pull . 2024-04-22

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Been here many of times always enjoyed it

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Ollie Leadbetter . 2024-04-22

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Excellent lasagne, nice rum and coke. Not so loud so no need to shout at eachother but have a normal conversation.

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Hans . 2024-04-21

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We were sent here by the Premiere Inn next door. Nice people but awful food. Everything is from the freezer or from a packet, and "assembled" in the kitchen. I don't believe they cook anything. I had luke warm ribs with packet BBQ sauce on top. The ribs looked as though they had been poached and then reheated in a microwave. There are probably better places to eat in the area. If all else fails, there's a McDs 30 seconds walk away.

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Peter Whent . 2024-04-19

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After reading other reviews I was a bit hesitant going here but it was next to the Premier Inn staying at. I was presently surprised as food was fairly quick and all good, nothing to complain about.

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Simon King . 2024-04-18

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We enjoyed the 2 mains for £10.99 offer and the children's menu. For 4 adult mains plus desserts, 3 courses for 2 young children, they shared a generously sized starter and main, we paid £51! This included 2 children's drinks, a red wine, alcohol free lager, and a J2O. The portions were of generous size, particularly the fish and chips.

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Stephen Granger . 2024-04-11

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I had booked a table for lunch for a family gathering ...when we arrived were told that we had a 30-40 minute wait for food...the restaurant was half empty....very disappointing when you have booked 4 days in advance. Also food came up ...club sandwich was cold apart from egg...Burger had a postage stamp amount of sauce in...Gammon Steak was burnt & sent with one egg instead of two....Tomatoe sauce with Hunters Chicken not barbecue & ordered mini knickerbocker glory...but got the sour berries in it. Glasses were not very clean Chairs are so uncomfortable and dirty as was our table & carpet under table.

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Hazel Wilson . 2024-04-06

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It is what it is Cheapish but not that good Beer choice poor Long wait for food My dish Chicken Fajita Burger not nice- no Lime in the Guacamole Deserts were good though

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Mark Godfrey . 2024-04-05

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Couldn't, even if I wanted to, fault this place!

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Tom Wolstenholme . 2024-03-30

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Friendly helpful staff and good food reasonable priced

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Debbie Wilson . 2024-03-25

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Good value. Visited a number of times and had good food and friendly service every time.

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Christiaan Schutte . 2024-03-24

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We went here for some drinks and snacks before leaving Harwich. Good value for money. Food good. We will come again next time.

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Mehv Cla . 2024-03-22

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Not the best English Breakfast in the UK. However, it's cheap so worth the money.

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Johan Zegers . 2024-03-11

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Absolutely disgusted, went to go for a mothers day meal, which had been booked weeks ago, when turned up got told would be a long wait for our table as they had over booked and then to be told it would be at least a hour wait for food, we walked out and went elsewhere.. the staff member even said don't blame you not really the attitude to have.. why take so many bookings if your short staffed!

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Marysia Laming . 2024-03-10

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As a 'valued member' we booked a table for Mother's Day lunch after receiving an email offering us this. When we arrived we were informed that our table had been double booked and we could only have a 'tall table', and there would be a 1 hour wait. This is not only unprofessional but disappointing as we had not planned for any other food for lunch. We left and we do not plan to revisit a Brewers Fayre after this poor planning and service. We will ensure that others are made aware of this very unprofessional attitude. A busy day on Mother's Day, but where a booking us taken and accepted, this is very poor.

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Ineke & Mark Stevenson . 2024-03-10

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Overbooked everyone. booked a table and was told wait was up to 2 hours for the table that we booked. couldn't give any compensation for the long wait. went for mother's day and had to leave.

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Soph . 2024-03-10

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We booked a table time in advanced got there on time and they had given the table out to someone else and had no spare tables to give to us bearing in mind it’s Mother’s Day and couldn’t offer us free drinks or a re fund fuming

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Tia Bailey . 2024-03-10

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Just been there for Mother’s Day meal which we booked weeks ago, got told would be a long wait for our table as they had over booked and after that least a hour wait for food, didn’t even get offered a drink on the house while we wait, walked out and went else where

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Nicola Fisher . 2024-03-10

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Really disappointed had a table for 6 booked for mothers day, got to the restaurant and told the table was not ready as they over booked and couldn't give us any indication on how long the wait for the table would be, once we could be seated it would be at least a hour for food. No management on shift and not willing to offer any form of reimbursement or complementary drinks while we wait, managed to get a booking elsewhere, will not be returning as this is not the first time this has happened

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Rod Fisher . 2024-03-10

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nice food and reasonably priced, breakfast is a bargain if your hungry! friendly staff. had the odd rude staff when phoning as online booking dont work at times. as wanted to see if can book more then 8 people as online booking only goes up to 8 people.

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Mark Hoy . 2024-03-06

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We only had Breakfast here, no complaints at all, very good food and service 😋

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David Orchard . 2024-02-29

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Always welcoming and great food

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Sarah white . 2024-02-23

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Staff and service good food overall not bad burger overcooked

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David Davidson . 2024-02-19

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Poor quality food staff very unpleasant, especially a guy called Aaron had a lot to say about Irish people very racist the manager also the chef cooking the food, very unpleasant and shouting at staff and shouting at people working there would not like to go back one girl walking at the bar was okay but for everybody else very rude

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Pa Flynn . 2024-02-17

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Well, you always have to go to the counter to order, my colleague had a hair in his food, which isn't great

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Daniel Nemitz . 2024-02-05

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The staff is always nice, the food is ok. I always eat there before I go on to the Stenaline ferry to Hoek van Holland.

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Louis Oosterveer . 2024-02-04

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Last time I went we had a good meal

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David Cutts . 2024-02-03

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Great place to go for food. Was very cheap for a mixed grill but was still nice. Felt they were u derstaffed as one waitress was working serving and bar

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Kyle James . 2024-01-14

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Very disappointed this time we ordered pigs in blankets got three for £2.49 terrible price just for three apple pie was smaller cost more hardly any custard when asked the staff about it it's what headoffice wants sorry I can understand things have gone up but this ludicrous could say more but what's the point

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Sharon Barker . 2023-12-27

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christmas dinner. portions sizes very large. quality of food terrible.. no real meat .. was processed.wasnt expensive but if u cut portion sizes and gave quality be more ideal in my opinion. waited hour between starter and main. staff over worked tried their best but got frustrated feedback when asked for service. cracker on table very low music was all provided.

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Beverley Knight . 2023-12-27

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Booked for a christmas lunch I got an email on christmas day saying the booking had been cancelled. I called the hotel to find out what was happening. The person I spoke to was extremely rude and hung up on me. So I was left high and dry with my family on christmas day. Tried calling back several times but nobody answered. Totally disgusting service. Avoid like the plague.

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Mr Irrepressible . 2023-12-25

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Great value daytime menu. Prompt and friendly service.

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Colin Sawers . 2023-12-15

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You know what you are getting at Brewers Fayre. Good food and beer at a fair price .

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Tim Powell . 2023-12-14

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Had a fantastic unlimited breakfast 👍 Staff are super friendly👍

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matthew pearson . 2023-12-11

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Super clean restaurant where you can enjoy simple and very tasty food for a super reasonable price. Recommended

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A-j Roozen . 2023-11-30

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Had our breakfast here. Good breakfast. Highly recommended and a windfall for children, you pay...nothing. Very nice reception.

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Jan-Willem Spijkerman . 2023-11-19

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Being totally honest, I couldn't fault it. Food was great value for money, atmosphere was nice and mellow, and the service was spot on.

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Tony Levy . 2023-11-13

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Sorry this time it was a disaster, personnel issues no manager in the kitchen, staff could not cope. Left as we could not place an order.

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Michael Ford . 2023-11-13

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Aaron was very welcoming and approached the front desk immediately when he saw myself & my family waiting to be served. Very efficient to our needs. He deserves credit 👍🏼

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Hayley Bould . 2023-11-06

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Avoid at all cost never have a full menu never have enough staff STAY AWAY !!!!!!

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James Purcell . 2023-11-04

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Really friendly and helpful staff where you can relax, have meal and drinks before you can travel on the ferry. Hotel is available. Please be aware that you park in the hotel and restaurant area as lidi carpark can place vehicle parking fines who park in the lidi area. So go past the lidi shop

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Grant T . 2023-11-02

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Everything Is fine apart from where you have to book a place.

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PUSHPARAJAH SELVARAJAH . 2023-10-31

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Nice meal good service. Went in there last night 27/10 only 2 members of staff on however they did a fantastic job. Really impressed with the service and the food. Well done guys 🙂

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Alison Austin . 2023-10-28

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Very poor food, gone down hill so badly...

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Keith Warren . 2023-10-24

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Lots of choice and helpful staff, good value as kids eat free for breakfast

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TheGaildixon . 2023-10-21

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It has always been pleasant and delicious food here over the last 15 years. Today I wanted to eat here. I was asked if I was staying at the hotel, which I wasn't. The woman behind the bar asked her 'boss' if I could eat there and I was refused without further explanation. I didn't know this 'boss', he was probably a new manager, maybe nowadays you can only eat if you sleep in the hotel, no idea, no explanation.

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yvonne driendijk . 2023-10-16

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We were given a table without a reservation. There was only one cook. He made a nice dish for me. Well prepared and friendly wait staff. Everything handled neatly and politely. Worth repeating.

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Ton Buijink . 2023-10-11

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If I could give a 0 I would. Even though we were allowed to book, we turned up and there were no tables, food was going to be a long wait and we are in a time limit. We would definitely never come back, shocking service

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sharon michell . 2023-10-08

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We had a nice meal, even though we had not made a reservation, we still got a table.

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Syb de Vries . 2023-10-04

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No beer! Really basic food, half the menu not available.

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Chris Crockett . 2023-09-28

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Very friendly service, delicious food and not expensive!

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Jetske Keuning . 2023-09-26

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We went to the mayflower and we go here after swimming we are a house for people with a disability and we tried going in and they refused and said we needed to book for 7 people but then a woman who was eating there came out and said there was loads of room for 7 people we will never be going back there again.

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Johnathan Green . 2023-09-13

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