The Mayflower Brewers Fayre in Tendring

Food was decent, get what you pay for really but the friendliness and professionalism of Reece was great. What a credit to your establishment!

Very friendly staff! Lovely food

Normally stop here for a quick bite. Decided to try the festive menu tonight. Clearly staff aren’t too aware of it even though it’s on the menu!! Rude manager saying it wasn’t available then another, pleasant member of staff, saying it is. Next fiasco was the vegetarian nacho, basically crisps, bacon bits, vegetarian sausage bits and cranberry sauce. No cheese, spring onions, salsa and chillies like on the menu. Clearly the chef isn’t aware of the menu yet as well!! Waitress was apologetic and said she would look into it only to be told she had left it with the manager and chef. Hmmm nothing happened, no surprise with Mrs Grumpy. Rant over.

We booked a table from the Premier Inn for 7pm....we got our food at 9.05pm! When it finally came out it was hot and delicious. Thanks chef for a perfect blue steak, but there was a really contrasting mix of customer service. Being told it's 'circumstances beyond our control' and then avoiding us is not acceptable. However, the lovely server who apologised and brought our drinks to the table was outstanding and I am only sorry we don't know her name. We understand lots of other customers were in the same situation, but, be honest, preferably sooner rather than later, so people can go elsewhere if necessary

The perfect place for breakfast when you’re coming off the ferry early in the morning. Breakfast on board is always in a rush and here you can take the time for continental or full breakfast at a reasonable price.

Fantastic restaurant, Friendly staff. Great food nd value for money. Frankie, Simona and Nicole were friendly, welcoming provided service with a smile a real credit to the company. The bar was well tended and i was served quickly and the food was quick to be served once ordered Tables were all clean and tidy with plates cleared away promptly once I finished eating. Breakfast was good with a nice selection of cereal and a full cooked breakfast was also available. One of the best if not the best Brewers Fayre I have been to. Well done Ladies keep up the good work. 😉

Had Sunday roast, potatoes were amazing.

Love having a meal here food is good staff friendly

Great fresh food piping hot , happy friendly staff, clean toilets and busy , always a good sign

Love the restaurant, go several times a week. Staff very friendly and as helpful as can be. Nice relaxed atmosphere.

Excellent and the staff are helpful and very curtiouse.

Always good food, never had a bad meal yet. Everything is always nice and hot and very importantly, food always comes on a hot plate. Excellent value for money. Staff always helpful and friendly. Thank you Reece and Nicole for our lovely breakfast this morning

Excellent place for a good night

Extremely inviting and kind hosts Reece and Mel made me and my partner feel very welcome throughout the course of our breakfast regularly checking to see how we are getting on, facilities are amazing there is definitely something for anyone and everyone here but the best part is the FOOD everything was fresh delicious and consistent and i definitely recommend the poached eggs! (£10.99) per person but all cooked breakfast, continental AND drinks included will be coming back :))

We often dine here and have never had a poor meal, the service is always great.

We stayed one night at the Travelodge and decided to try the Brewers Fayre for our evening meal and so glad we did ! The welcome was warm and the service was excellent. Most importantly, the food was delicious and such a wide choice. We will certainly return. Thank you. Tim.

Really friendly and helpful staff where you can relax, have meal and drinks before you can travel on the ferry. Hotel is available. Please be aware that you park in the hotel and restaurant area as lidi carpark can place vehicle parking fines who park in the lidi area. So go past the lidi shop

We stayed here for 4 nights and had a good time. Breakfast was good and the personal Reece and Mel made it extra special with their kindes and service.

Great breakfast, as always with welcoming staff will be back.

Excellent spinach and ricotta lasagne. Salad was fresh and crisp

Luvly place had a nice meal and would recommend this place. to any one. and luvly staff and nice food.

Friendly staff and accommodating. Nice food Good quality honest food. Ideal for Sunday lunch. Family friendly 👍😊

Having arrived at 18.40 and waited 5 minutes to be seated, we gave up waiting and sat down in the restaurant area where over 50% of the tables were empty. A woman in a grey hoodie asked if we had been seated by anyone or if we were staying at the Premier Inn. I replied “no” to both and was told to leave as all tables were allegedly fully booked; not one was marked reserved and there were no waiting patrons. Having previously had low quality meals here, we tended to use the place purely for its convenience to the ferry but this was a final call. All I can say is that to have a half empty “fully booked” pub at 18.40 on a Monday night staffed by poorly presented staff in hoodies, really is neither appealing nor conducive to good business. As I type, we are seated at a much more welcoming pub in Harwich which again has empty tables but seated us without issue in a friendly and welcoming manner.

Really nice food at a reasonable price. Staff very pleasant.

Appouring level of service all week both for the evening meals and breakfasts. Several of us had an hour wait for starters to be served and then main courses being served whilst starters were still being consumed. A colleague has his main course served before his starter came. Food is cheap but is very reasonable for what you get. Good quantity and would be great if you didn't have to wait so long for it. Staff are not well trained but maybe that is because of the area. Unexpected for a large franchise where training should be regulated to a standard. Overall. Not a good experience and would not recommend, particularly with the breakfast stall being so rude.

Exceptional service as always from Rhys and the team. Nothing is ever too much trouble, we're always greeted with a smile. Recommended without hesitation .

Service is terrible. Eating even worse if possible. Soup was cold and the chicken pie was one soggy bite. Food didn't come right away for us either. Unfortunately one of the few places - I wouldn't call it a restaurant - that is open on Mondays in Harwich.

Great reception staff 👏 very obliging restaurant staff 👍 good steak even at the last minute ! 😋

Despite there being many empty tables we were turned away, thankfully we found an alternative restaurant 5 minutes away and had a lovely evening. Wouldn't go back even if I was staying in the attached Premier Inn

Came for breakfast and wasn't disappointed, I had the continental, porridge was delicious, fruit was fresh, great service from Reece and Sharon, well done guys x

Many thanks to Melissa, Xaz and Ani the chef for making our visit welcoming. A very busy night for them but they managed to find us seats and fed us with no issues. Reccomend a visit if your in the area.

Great breakfast which is very good value with the selection you get and freshly made full English which was delicious. Great service by Reece & Sharon as always!

We had 2 days of meal deals but regretted paying up front as the food was cold, especially the breakfast. The sausages were not cooked. The staff were trying their best but there were times no one was behind the bar and a queue formed. Would not recommend, probably worst brewers fayre we've been to.

Very nice stopover for our motorhome will definitely call again 😀

All of the staff were immediately really welcoming and friendly, despite the fact I walked in very early! A really nice welcome back to England after getting off the ferry. Good vegan breakfast and great value for money - can get an absolutely huge amount of food.

6th September. Very welcoming and friendly staff. The 2 ladies were helpful and attentive plenty of food out and replenished when running low. Cooked breakfast was delicious lots of choice both hot and cold. Place was clean and tidy. Would recommend and visit again. We were visiting Harwich.

It is what it is, a chain restaurant. The food was not fine dining but very reasonable and certainly good value. Bottomless drinks and pleasant staff providing a good service.

Where do I start. 3 families on one table all ordered at the same time and was assured that everything would come out at the same time. Yeah right. I had to ask twice for two families starters and the others had finished. Then I guess after I complained we had to wait extra long for the mains Then using the facilities, toilets. Absolutely disgusting. They are on the reception of the Premier Inn. They said.. Nothing to do with us. Was not interested, even though I saw a member of staff use it. Makes me wonder about them. It was one of the worst I have seen. The Brewers Fayre staff were not that interested too. I am sorry. But the disgusting state of the toilets for the men they should have been closed. No human or animal should experience that mess. All in all a bad experience.

Food wise you pay for what you get. Cheap price so can't complain. Sharon the waitress is lovely as ever.

Have eaten well here many times but this time was poor. The waiting staff deserve credit for maintaining a smile, whilst the cost cutting measures are evident all around. The food is edible yet unappealing, the decor is very tired, table service is now order at bar, tea and coffee is self service from the most inaccessible place beyond the queue for the bar and adjacent to the kitchen…utter chaos. Don’t use the loos; the gents stinks and is running in urine. Loud background Muzak plays throughout. Never again.

Desperately needs a refurbishment especially in pub area. Very tired. Needs air con or windows that fully open. Lenny Henry has a lot to answer for here. Avoid unless you need super cheap. On a plus it's opposite car ferry.

Friendly and attentive staff, good quality and tasty food. Decent value for money!

Popped in for breakfast quite early so it was quiet, but the staff were on the ball being really friendly and helpful. One chap in particular (I think he was the manager) was very friendly and smiley for an early start at work! Good value with three kids eating for free with the two paying adults, but the kids could still order what they wanted for a cooked breakfast and unlimited contintental and cereal too.

Stupid decision not to run tabs for sit down tables in the restaurant any more. To me that means: only have what’s included in the meal deal, and no seconds or extra drinks. Short sighted, on the other hand: is this one of the places set to be closed soon??

The staff were nice to me (but there was a customer who was threatened to not be served because he walked past the waiting stand) and served my food quickly. I ordered the trio roast dinner which is turkey, gammon and beef with the regular sides (potatoes, vegetables etc). Unfortunately, the restaurant was out of turkey - that may be a good thing as the other meats were drier than sandpaper - and the menu was fasley advertised. In the menu, there was a photo of the food I had ordered, trio of the meats; beef, turkey and gammon, two yorkshire puddings, potatoes, stuffing squares, cabbage, carrots, and gravy. I was served one yorkshire pudding, carrots, potatoes, a plate full of gravy, no cabbage, no stuffing. I understand if there is a shortage of food in the kitchen but I'd like to know if there was, otherwise, I've been cheated. Beside the shortage of food (also meaning the tiny portions), I paid for the unlimited drink. The machine was easy to use despite the syrup for the Dr Pepper drink failing to mix, the other drinks worked. The ice machine was also a simple machine to use and the ice was shaved and seemed fresh. Then, for dessert, I ordered the vegan £4.99 triple chocolate brownie. It was warm and tasteful. Unfortunately, the tables were sticky and still marked with circles from where the previous customers had spilt their drink. The brick walls hadn't been dusted, they were really dusty and smothered in webs. Usually, I wouldn't mind this but the fact that the table was up against this dust collecting wall, I'm concerned about the cleanliness of this restaurant. Overall, two stars because of the tasteless dinner and dirty tables. Two starts because of the edible desert. Could be better and cleaner.

Fantastic staff dealing with us lot in the restaurant (12 in total) for the last couple of mornings (breakfast was great) and evenings (meals great choice and extremely tasty) but Brandon, Reece and the team have been the best.

Nicole, Mel and Brandon were all very friendly and gave great service!

Food was only average at best and calling last orders at 21:30 on a Friday night !😡

Booked table last night 4 at 6pm.was told they have had busy day only turkey left.we all were ok with that.the veg ok yorkshire puddings were so hard been sitting there long time .sources were almost empty.dry.table was sticky not clean.we had brownie and ice cream.but was stuck to plate no ice cream as such.I did mention this in n

Great simple food before boarding the Stena line ferry..

Food was good. But place can use a good re-work.

A real nice place to eat out. Amazing value, good food and friendly service.

Really good meal and experience. Staff were great, friendly and efficient. Food really good pub food. Smashing lasagne with side salad and garlic bread, gammon was excellent too. Huge brownie for desert. Will return for sure a great pub meal. Well done all and thank you, just what we needed after a long drive. Update July 2024 Very busy but staff accommodating. Manager should be on hand to assist as staff were run ragged and shouldn't be under such pressure. The usual unsupervised children allowed to turn everywhere into a playground and screaming throughout. Not enjoyable and will probably avoid in future. Shame as food Is good.

Reece was very welcoming and friendly and helpful!

Been for a lovely breakfast this morning, food was great and the service was very friendly, helpful and professional. Would highly reccomend. Special thanks to Reese & Mel who were very friendly and helpful.

What a great time we had here , great food and the staff were so friendly and could not do enough to help I would highly recommend Mike

Great food and atmosphere. Served by Reece who is always polite and friendly.

We always go for breakfast here on our way to and from the ferry. Good food, great value and Reece is always very polite and helpful.

Not much to say, I've been there

Although we had booked a table in advance we were informed on arrival there would be a minimum of about 40 minutes wait for food as they were busy!!! This would not have been much of an issue but when you have two young hungry children with you it was a pain. The food when it arrived was good and we had no complaints.

Good food, good prices with a really great and fast service. Also offers a bluelight discount

Went here this evening while on holiday with my daughter and grandchildren ..the food was lovely ..but it was the service that really stood out ..the staff were attentive and went above and beyond ...

It was very friendly and the food was gorgeous

Friendly staff well prepared food

Good family restaurant with a nice varied menu.

The food was delicious, the staff were very friendly and accommodating. Only a few on working, but they all worked very hard. No long waits, and I’d like to say on behalf of our party, Thankyou very much.. it was thoroughly enjoyable. 👍💯

We had a very tasty breakfast (they even offer many good vegan options). The team was incredibly friendly (thanks again to Reece). Highly recommended!

very clean staff was very polite and helpful and the food was awesome

Great meal selection and breakfast was nice. Thanks

Joke of a place, Turned up for some food before the ferry and was greeted with a 'No Carvery sign' and being told they weren't accepting walk-ins..... Unbelievable

Very impressed with the food, had the mixed grill and was one of the best ones I've ever had thank you very much will be coming back. Very reasonably priced.

There is a nice selection of varied seating, not all Restaurant. Service was fine. As you would expect from a Brewers Fayre.

This whole place is sticky - it needs a good clean. Staff are pleasant enough and food is just as you would expect.

A good option to eat or for a drink when in the area of Harwich and Dovercourt. Food is tasty, meal portions are correct and price is mostly ok if you want some practical place to eat. Breakfast is very good with the real English breakfast. Definitely a must to try. For dinner, there's also variety of English dishes, some of them are Pub style. Service is very kind and friendly. Thanks Melissa, Aaron and Jaz as well as the morning team. Music playlist is good too for a calm ambient. Booking is suggested due to the affluence of the Premier Inn hotel guests.

Yaz, Aaron, Simone and the delightful lady on reception... What a lovely crew. Really switched on. Super welcoming. Cheery. Great hospitality. Hugely welcoming after a long drive. Thank you. Nick and Hilary. P.S. Steaks were top notch and, washed down by a decent swally of Doom Bar, restored us nicely.

We were allowed to stay here for free with the camper, but it's a pity that it took so long before we got our food

The roller blinds were disgusting I just found out the roller blinds haven't got no child safety devices which is the legal requirement for roller blinds

Went here for lunch in 2023 was told that there was a wait for food the food came out it was lovely but we also ordered dessert and that came out very late the lady at the bar was very rude we were just about to leave when the desserts came out but we said we don't want them but the same woman said we can take them off the bill and have them for free I would not be returning The 1st time I went here I felt so ill after It felt sick and bad stomach I will never eat there ever again if you are in the Harwich area Go to Cosa or Greggs .

We use Brewers all the time at our local location, this time we were out visiting and thought why not go to Brewers there. We expected the same great service that we get locally, but NO. The manager took our order, at which point we showed our 25% off food card, which he dismissed out of hand saying it was only valid on certain days, which is a blatant lie, Our card stated valid on all days. he was rude and belligerent. His attitude was totally unsuited to a customer facing position. A party of 11, spend a large amount and it seemed to be totally to much hassle for him to serve us. Absolutely disgusted by the managers lack of service ability, he should not be in that role, he obviously does not care.

Great food and great service with a smile of their faces Terry and Lisa

I ordered the smothered chicken, first one that come out was small portion, chicken was badly burnt, unable to eat it! took about another 25 mins of waiting, i personally think good customer service would of at least have been offered a complimentary coffee/drink while i was sitiing there waiting, but sadly nothing offered, my husband had already eaten his (he ordered something different) when the replacement came out, this was a lot better, and the way it should have been cooked in the first place, which would have avoided this bad experience. I have been going to The Mayflower for many years, and it's such a shame the standards are not as good as they used to be.

Been here many of times always enjoyed it

Fine example of a large multi outlet restaurant chain. No frills, just good food at great prices. What sets this one apart is the service and excellent food.

Excellent lasagne, nice rum and coke. Not so loud so no need to shout at eachother but have a normal conversation.

We were sent here by the Premiere Inn next door. Nice people but awful food. Everything is from the freezer or from a packet, and "assembled" in the kitchen. I don't believe they cook anything. I had luke warm ribs with packet BBQ sauce on top. The ribs looked as though they had been poached and then reheated in a microwave. There are probably better places to eat in the area. If all else fails, there's a McDs 30 seconds walk away.

After reading other reviews I was a bit hesitant going here but it was next to the Premier Inn staying at. I was presently surprised as food was fairly quick and all good, nothing to complain about.

We enjoyed the 2 mains for £10.99 offer and the children's menu. For 4 adult mains plus desserts, 3 courses for 2 young children, they shared a generously sized starter and main, we paid £51! This included 2 children's drinks, a red wine, alcohol free lager, and a J2O. The portions were of generous size, particularly the fish and chips.

I had booked a table for lunch for a family gathering ...when we arrived were told that we had a 30-40 minute wait for food...the restaurant was half empty....very disappointing when you have booked 4 days in advance. Also food came up ...club sandwich was cold apart from egg...Burger had a postage stamp amount of sauce in...Gammon Steak was burnt & sent with one egg instead of two....Tomatoe sauce with Hunters Chicken not barbecue & ordered mini knickerbocker glory...but got the sour berries in it. Glasses were not very clean Chairs are so uncomfortable and dirty as was our table & carpet under table.

It is what it is Cheapish but not that good Beer choice poor Long wait for food My dish Chicken Fajita Burger not nice- no Lime in the Guacamole Deserts were good though

Couldn't, even if I wanted to, fault this place!

Friendly helpful staff and good food reasonable priced

Good value. Visited a number of times and had good food and friendly service every time.

We went here for some drinks and snacks before leaving Harwich. Good value for money. Food good. We will come again next time.

Not the best English Breakfast in the UK. However, it's cheap so worth the money.

We booked a table time in advanced got there on time and they had given the table out to someone else and had no spare tables to give to us bearing in mind it’s Mother’s Day and couldn’t offer us free drinks or a re fund fuming

Overbooked everyone. booked a table and was told wait was up to 2 hours for the table that we booked. couldn't give any compensation for the long wait. went for mother's day and had to leave.

Really disappointed had a table for 6 booked for mothers day, got to the restaurant and told the table was not ready as they over booked and couldn't give us any indication on how long the wait for the table would be, once we could be seated it would be at least a hour for food. No management on shift and not willing to offer any form of reimbursement or complementary drinks while we wait, managed to get a booking elsewhere, will not be returning as this is not the first time this has happened

Absolutely disgusted, went to go for a mothers day meal, which had been booked weeks ago, when turned up got told would be a long wait for our table as they had over booked and then to be told it would be at least a hour wait for food, we walked out and went elsewhere.. the staff member even said don't blame you not really the attitude to have.. why take so many bookings if your short staffed!

As a 'valued member' we booked a table for Mother's Day lunch after receiving an email offering us this. When we arrived we were informed that our table had been double booked and we could only have a 'tall table', and there would be a 1 hour wait. This is not only unprofessional but disappointing as we had not planned for any other food for lunch. We left and we do not plan to revisit a Brewers Fayre after this poor planning and service. We will ensure that others are made aware of this very unprofessional attitude. A busy day on Mother's Day, but where a booking us taken and accepted, this is very poor.

Just been there for Mother’s Day meal which we booked weeks ago, got told would be a long wait for our table as they had over booked and after that least a hour wait for food, didn’t even get offered a drink on the house while we wait, walked out and went else where