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3.9

Based on 2.501 opinions finded in 1 websites

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Nº 347 in 514 in Tendring

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle2.5013.9

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Very swift service. Food pipping hot. Used drive-thru. Liked to see that packaging is linked to vehicles on drive-thru... good way to limit littering

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Mike Hooper . 2025-06-02

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I was waiting 30 minutes for my meal and it tasted like cardboard

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lolzas King . 2025-06-01

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Disgraceful making people park up and wait half an hour for their food. Whatever happened to McDonald’s being fast food?

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Craig . 2025-05-31

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Staff was racist and whole meal was missed and didn’t give answer properly. Even Manager was careless he didn’t know how to operate the Kiosk.

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Anu Bala . 2025-05-30

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Ordered two meals through the drive through. Sadly did not check the order. Big mistake as the stupid idiots didn’t put the chips in the meal. How hard can it be? A meal consists of 3 things from McDonald’s. Burger chips and a drink. They forgot one of the three things.

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Lucas Lisle . 2025-05-25

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This particular branch is what I'd call a 'only going here as it's closest ', not I'm willingly going there. The service, food, and staff are awful at best. You can be certain of a wait, even at the empty drive-through. If i didn't know any better, I'd swear the staff here are on community service instead of through choice. The hot food is cold. If there's a tiny chance, there would be a sun out then you can be certain that the ice cream and milkshakes are not on due to a broken machine aka can't be bothered to clean it. .avoid, if possible, to avoid almost certain disappointment.

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Rob W . 2025-05-17

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Had the worse chicken sandwich there. No taste to it and later I had the most awful stomach ache ever. Sorry to say but had diarrhoea too.

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Cheryl Holland . 2025-05-16

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Nice & clean, very busy, didn't have milkshakes 😩 as they are the best. Everything else was good food wise & didn't wait long either.

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Deborah Kelleher . 2025-05-14

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Typical McDonalds , tasty, fresh and fast. 😊👍

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Rasib Rayan . 2025-05-12

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Service gets poor , always things from you order get forgot. Check before you go. Last time while waiting in the car they gave my order to someone else.

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Steef Steefan . 2025-05-05

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Chaos behind the counter, food piling up without being served promptly. The apology was appreciated, but it's a major management failure to have piles of cooked but unserved food.

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Mike Hobday . 2025-05-03

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Made our visit by a young lady assistant named Charlotte she could not do enough for us

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Christopher Turner . 2025-05-03

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Food freshly cooked.staff very polite and friendly.. restaurant very clean and tidy

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phil buck . 2025-04-28

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£5.00 meal deal, very filling and amazingly quick service, friendly staff and clean premises.

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Charles Jeakins . 2025-04-28

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Usual McDonald's. Pretty much the same as expected.

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Steve Elam . 2025-04-09

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Situated on a busy roundabout, the business is ideally located for passing trade. Although initially busy there was a lull after lunch. Tables and floor needed to be cleaned and cleared more frequently. OK, I believe there may have been a kids party, but they are no longer on the premises. Burger was over cooked.

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Roger Bispham . 2025-04-09

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Food always hot, staff always friendly

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Rachel Woods . 2025-04-05

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Was clean and tidy. Assistant was very helpful

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Susan Eldridge . 2025-04-02

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Closes before stated time. No warning

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Callum Barber . 2025-03-30

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Not bad to have a simple meal reasonably service and comfortable seating.

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Andrew Russell . 2025-02-08

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good service.good food. friendly happy staff

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kevin mills . 2025-02-03

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Nice quiet McDonald's in the afternoon can park and not much queuing

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Pat Knight . 2025-01-23

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A great place to eat and have a comfort break

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Paul Reideman . 2025-01-18

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Don't wait for the sheik here 🤔😟

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Jaroslav Hajdoci . 2025-01-12

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Where to start went to store ordered 3 meals got back home and had wron order took it back supposedly got right order no fries with one of the meals

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Ellen Sprought . 2025-01-11

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Consistently missing side orders or dips such as cheese melts on drive thru orders, which often isn’t realised until arrival home. You shouldn’t have to second guess or double check whether you’re going to receive what’s ordered and paid for. Overall food quality is good for what makes it into the bag.

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Luke McCormick . 2025-01-04

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Very quick at times and always been polite

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sarah bownes . 2024-12-10

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Great McDonald’s ideally situated on the outskirts of clacton

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Wendy Benson . 2024-12-06

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Service friendly but a bit slow. Egg a little overcooked. Would go again.

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david baker . 2024-11-19

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My app wouldn't load, only way I could redeem my monopoly wins. Ended up leaving with nothing

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Linny . 2024-11-10

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Updated 7/11/2024. Not very good today. Pulled into the carpark at about 6:30am. A few spaces were blocked off and I patked in an open space along the row. There was only me and one other van in the carpark. He had parked in the same row, in a non barrier spot as well. But soon as I parked, I hot a McDonald's worker come over and say I can't park there! So had to move. Takes the piss. Why not put barriers on all the spots you don't want people to park? Why was the other van driver allowed to do the same thing, but I wasn't?. Came back out the restaurant and they had barriered that spot. Those front row spaces are the best spots for us in vans as you can turn around and drive in forwards, so of course people will want to use them. Poor carpark management. Photo shows the barriers. I parked where those small trolley wheels were, right in the middle , before they were there. As you can see, hardly looks blocked off , does it? Yet again the reciept printers don't work. Classic way to try to prevent feedback reaching you to hide complaints. This is why I have had to put this here. Updated 29/9/24. Not very good today. I was order 7 (muffin and coffee)and nobody in front. Waited for food. Order 8 orders at till. Order 8's food given out (2 people's meals) . That was quite annoying, but hey ho. Server (Katie I think it was) asks them "is this yours", they say yes, and take it. Then they say why do they have too many coffees? I'm then asked what I ordered. Yep, that was mine. Now it had to be remade (I guess due to policy on contamination). Ended up being over 10 minutes. Not really good enough. Think Katie was having a bad day as I heard her moaning about "how hard is it to get coffee made". Obviously as hard as giving out the right order it would appear. Why not chuck in a compensation hashbrown or something at the time 🤔. Got a bad review now instead. Usually good when I visit 6:30 aprox. Was very slow today. Only ordered a muffin but wait of 12 minutes. Usually its about 2 or 3 minutes . Might not sound much but when you have 8 minutes to spare in the journey , it becomes an issue.

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christopher hogben . 2024-11-07

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Food and drink as expected. Service was quick and the establishment was clean.

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Samantha Howard . 2024-11-06

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Warm reception from staff clearing tables. Nice, genuine people

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Wendy Doyle . 2024-10-31

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Why is the ice cream machine always not working or being cleaned ? Wanted a grimace shake…. They had non.

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Cain Aiden . 2024-10-31

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Atmosphere was like every mcdonald's very busy, good quick service.

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S Pips . 2024-10-30

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Waiting over 30 minutes for burger and chips When they said owe hot apple pie will be 6 minutes so don't know why thay didn't bring Over owe other food straight away at the table Rather sit there for 30 minutes because of one apple pie to cook..

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Russell Bone . 2024-10-25

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Enjoyed a cappuccino on my way to the holiday park.

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Shelia Staig . 2024-10-19

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It's better than average food clean and well presented staff happy to help

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Alan Grew . 2024-10-18

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Not our best visit, chips overcooked, McRib wasn't filled with enough onions, gherkins but smothered in too much BBQ sauce!! Such a shame 🫠

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carol nardin . 2024-10-18

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Very busy lunchtime, hard to get parked, food OK, good service

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David Robson . 2024-10-17

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Every time I go to order a milk shake told the machine is being cleaned or waiting for a part why can't it be cleaned in the morning not at busy lunchtime and the meal not very hot very disappointed

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Gloria Morris . 2024-10-16

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McDonald's like any other. Mediocre food but lifesaving coffee

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sillkariddle . 2024-10-11

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Normal McDonald's, sometimes the food is hot and sometimes it's not.

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Kevin Auger . 2024-10-09

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Lovely lady that works on the drive through, very welcoming and friendly late 50s I forget her name but she needs a promotion

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Gareth Parkinson . 2024-10-02

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Only stopped here to use toilets.

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Len Levey . 2024-09-29

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Ordered 2 fillet of fish and both people were ill during the night

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kevin bentley . 2024-09-29

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Only ordered 2 drinks and 2 cheeseburgers and was waiting 10 minutes for it. Saw the burgers made about 5m in but the new system has one or two people running around like headless chickens and the rest standing appearing to be doing very little. They were luke warm but did taste nice at least.

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Matt . 2024-09-22

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I found the staff very friendly and welcoming and really enjoyed my meal there

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paul crome . 2024-09-10

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No grimac shake in any mcdonalds in Essex what's the point of bringing out a item on your menu not to every have it in stock fools

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Chenyce Woodroffe . 2024-08-30

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Floors were slripery. 🍌 we received our food 30 mins after our order was placed DONT go here

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Rueben Hariram . 2024-08-26

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Very helpful staff & nothing to much. Plant burger was great

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Ian Fairhead . 2024-08-17

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Always the best mc ds on our travels from east London.

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Ben Wager . 2024-08-16

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Very clean .Bit of the beaten track so very quiet. Saying that staff were very quick to clean after customers vacated. Our one gripe would be nice if we ordered a meal deal if hot drink was an option as McDonalds coffee is the best.

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Vivian clark . 2024-08-13

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Just your average mcdonalds nothing special.

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Sean Mcneill . 2024-08-12

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Food good, always hot, friendly staff

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Dean Sealey . 2024-08-11

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It's a McDonald's, you get McDonald's.

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Matt Read . 2024-08-11

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Convenient, clean, enough parking

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Mark Puri . 2024-07-30

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What to say? It was McDonald’s lol. Food was tasty but bad for us haha. The staff were very slow but the restaurant was exceptionally clean.

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Fiona Johnson . 2024-07-21

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Very clean site and restaurant. The staff are really helpful and friendly.

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Carol Hume . 2024-07-16

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It's a drive to/through McDonalds. Breakfast options seem to have gone up in cost.

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Rob Surtees . 2024-07-14

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On the not so good side . Access road to the MacDonald shop has some serious pot holes which shocked me and hopefully hasn't damaged our vehicle. The computer allowing you to order was sooooo slow and painful... On the positive side , the food was good, great value and the place was clean and tidy.

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Andrew S . 2024-07-14

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Really disappointing experience with this McDonalds. Service is poor, really slow - even for drive thru, constantly parking cars up for simple orders. And to top it all off, the order we've waited for for so long isn't even right or items are missed. Really needs work in comparison to many more McDonalds in the area - Brook Park is 10 times better.

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Ben Holness . 2024-07-14

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Good ,clean, and hot food . Makes a nice change for McDonald's.

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Carl Ridpath . 2024-07-09

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Food was hot but so slow service, almost 15 minutes to wait for our food.

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Judi Brewis . 2024-07-09

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Nice small branch. Quick service, don't hesitate to visit.

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Aleksandar Tanev . 2024-06-30

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Reasonable price great service and great food

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Tony Jackson . 2024-06-30

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Not really fast food had to wait at drive through

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Jackie Barton . 2024-06-25

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It's just a regular McDonald's. Good go-to for the kids when they are famished from a trip to the beach.

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Seags . 2024-06-24

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Had the sausage egg mc muffin meal lovely tasty

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Stuarr Ward . 2024-06-20

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Only had a milkshake ,vanilla ,and it had strawberry with it.!!!!!

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ray morgan . 2024-06-16

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Not really much to say it's your typical McDonalds, very busy at times

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Sue Scrivener . 2024-06-14

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The parking and entrance situation is becoming a public danger. The fact that McDonald's or the local authority has done nothing to mitigate the drive through issues is ridiculous.

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J Selby . 2024-06-14

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I ordered the new hat trick, and to be served up what I can only call a night and day difference. The burger was thrown in the box with what I can only estimate as 5 percent of the onions etc as what was advertised on there picture, I asked the manager what his views were and he said the ingredients are the same as in the picture. I said your missing the point, I have been served less than 5 percent of the ingredients. To which he replied, the ingredients in the picture ture were dragged forward for the photo. I said well can you drag my burgers ingredients forward so it resembles the picture, rather than something a rat had regurgitated. He declined to try. Have a look at my offering and see if you could make it resemble the £7.00 burger advertised. Oh and mc d's, teach your managers some respect and not argue with the customer knowing g the customer was right. Thanks, Ps I'll never visit this cesspit again for sure. Thanks for nothing mc d's, Oh and the coke was flatter than a pancake. Letting cups of iced fizzy drinks sit for ages to go watery and flat is not a good move. And no it wasn't over busy, about 20 percent of the dirty tables were occupied. 🤟👍

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Lee Kempo . 2024-06-07

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Amazing job great service and food

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Alistairf80bn0 Carey-smith . 2024-06-04

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Standard McDonald's food with good service.

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alan towell . 2024-06-02

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Shocking place put a order in due to delivery part of order wasn't heard I asked for it to be rectified at the hatch this was refused I even ordered on the app they refused to walk 10 steps to the till to put a number in the gobby gifl who thinks she something special shouting her mouth off then runs to management when she gets a gobful back Great waste of fuel and way to pollute the air telling people to drive round again for something that could of been sorted at the hatch. So mcdonald's your clean air less pollution obviously isn't in the notes for this mcdonald's is it ! Ridiculous service 🙄

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Donna Butler . 2024-05-26

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Went thru the drive thru this lunchtime, had to park up and wait for my order as they were abit busy, good things come to those who wait indeed, the hottest freshest fries and a lovely Juicy quarter pounder deluxe burger, a return of a favourite from decades ago thanks guys! 🤩 , been coming here on and off since 2015 and the staff have mostly been a high quality friendly bunch and in my experience their burgers are most likely to look like the one on the menu picture 😎👍, nice one guys/Team in kitchen for making the effort and putting love into making the food, it makes such a difference opening that box and seeing that properly built burger, sorry there's no pictures the request for a review came way after the food was gone 😁

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Des Hinz . 2024-05-23

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Only used the drive-thru facilities here when I grabbed myself a breakfast. The service was quick and the staff were polite and friendly. Tidy layout and plenty of car parking spaces. Seemed to be popular with day-trippers and families.

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Richard “Tricky” Carder . 2024-05-19

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Good food, friendly staff, always use the drive through. very polite.

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Siani Martin . 2024-05-17

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I don't normally do a Maccy but this one at Wheely is always good. I've never had a cold biscuit burger here, service is good and polite, rare these days.

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colin hodgson . 2024-05-16

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Great cup of Coffee. Very clean.

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Kevin Welsh . 2024-05-12

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Staff are always friendly and the food was hot on arrival.

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Peter Metcalfe . 2024-05-10

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We don't often go to McDonald's but credit where credit due, a well run and clean store. The food was hot, freshly cooked and serviced by a quiet but pleasant girl who ensured we had everything we needed. What I noticed most were two cleaners working exceptionally hard clearing and cleaning tables, interacting with customers in a polite and positive way. The whole store was really clean, well done.

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Gill Scott . 2024-04-28

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Visited today on a Sunday lunch time with children. We sat inside. We ordered through the app, it took ages for the food to arrive..when it did arrive the bacon cheeseburgers we ordered had no bacon in them, the fries were stone cold and my son had the wrong drink .we had to queue and wait again to get this rectified so the rest of the food was cold by then . There were no iPads for the kids , they had all been removed. We then ordered mcflurrys for the kids and again we had to wait for a long time. When we mentioned to the manager he couldn't seem to care less.

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Helen Wells . 2024-04-21

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Nice enough, Clean McDonald's. Only had a vanilla milkshake and double espresso mix....they even put the medium shake in a large cup for me

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Steve Mac . 2024-04-19

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The restaurant was very clean and members of staff were very friendly and offered children balloons. The toilets were clean and disabled friendly. Baby changing facilities here also, they also give you hot water to warm your baby's bottle. We also went through the drive thru, again the staff were friendly and our food was hot, freshly cooked and tasted good. I have to say it's one of the best McDonald's we have been to

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Natalie . 2024-04-17

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£7.30 a mc muffin baconEgg Regular deal with a regular latte and one hash browns , you must be crazy £7.30 🤣💸

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paul constantin . 2024-04-16

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Always wrong food ,slow and cold

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colin day . 2024-04-14

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I'd give 0 stars if I could, just because I ordered 20 chicken mcnuggets and I got 18? So I'm around 40p short and this isn't good enough considering inflation...

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HoneyBerry . 2024-04-14

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I use the drive thru 90% and dine in 10% drive thru waits are never long, staff are friendly and polite. Only been asked to park up once. But I have had missing food that I’ve had to drive back for. But the problems been rectified easily. Eating in was also pleasant, staff are friendly, was served quick. Good access for prams and wheelchairs. This one has outdoor seating but no play park. Overall a great McDonalds.

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louise .c . 2024-04-11

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Been to the drive thru twice and twice Iv arrived home with stuff missing and iv heard similar stories from friends, this has got to be the worst Mc D in Essex.

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Ben Wilson . 2024-04-10

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Very clean and quiet during my visit, four staff behind counter talkingtoeach other, i was the only one waiting for food, waited 5 minutes. Chicken looked like it had been sitting for a while. Milk shake was like milk when I got it. If I ate inside I would have returned it instead of throwing it away. Won't visit again. Parking is not good very small tight spaces

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Marie Millar . 2024-04-08

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Ordered a plain cheese burger, come with all the sauce, had to go into the restaurant to get the sprite they didn’t give us, and didn’t even get my Big Mac meal, pis over £30 for this, even when I went inside the guy didn’t check my receipt so poor

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Aidan Lord . 2024-03-31

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Walked in then straight out, no milkshakes or mcflurries! How odd, no explanation

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Ruth Thomas . 2024-03-31

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The parking is way too small, waiting for a spot to park the car is very annoying and results in going to the next Maccy D 5 miles further. Needs to be improved!!

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Stephan Galesloot . 2024-03-26

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Lovely fresh food but needed to be served with a smile

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Dean Weeks . 2024-03-24

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The same as all the rest. Average

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John Pateman-Gee . 2024-03-23

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Nasty couldn't eat my burger had a hair in it won't be going back. Buy 5 meals and they only give you 3 sauces for 5 meals. Can't even do a vanilla milkshake without it tasting like banana

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Scott Fitzpatrick . 2024-03-20

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It's MacDonalds, drive through is normally fast, small ques.

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T 395 . 2024-03-18

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Fairly standard issue McDonalds. Service is good. Convenient location. Food tastes like McDonalds!

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Nick Kidd . 2024-03-17

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