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3.2

Based on 248 opinions finded in 1 websites

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Nº 704 in 792 in Conwy

Score
OpinionsNoteGoogle2483.2

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“I had a terrible experience at this hotel. When I arrived, there was no staff at the reception, and I waited for hours without any response or assistance. I spent the entire night without any support or information from the hotel, which is completely unacceptable. It felt like the place was entirely abandoned. I would not recommend this place to anyone looking for a reliable and comfortable stay.”

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Mohammed safwan s . 2024-10-27

MORE AT Google

We had a very relaxing time here! The only negatives that we could see were that the toilet and shower take a little bit of getting used to and, despite what they advertise, they do not do free breakfasts. This was pretty disappointing to us, but our time there was beautiful anyway! I would say the best part was having a top floor room, the view was maybe the best in the entire city. Would stay here again, definitely!

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Emily . 2024-09-29

MORE AT Google

Horrendous place. Clearly not being cleaned and maintained. Do not stay here. Ripped wallpaper, damp, smashed window covered with only a piece of cardboard. Door handle missing only to be found in a drawer later on. No staff present on site day or night. Free would be paying too much.

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Alyn Davies . 2024-05-05

MORE AT Google

DO NOT COME TO THIS HOTEL!!! This hotel had no staff in reception and the bedroom was dirty we asked for 2 single beds and 1 double bed but we ended up with a bunk bed and the bunk bed frame was not screwed on properly so the frame was loose they wallpapered over wallpaper there was no handle on our room door it looked like the ceiling was gonna collapse and there was mould in the bathroom and the soap holder was mouldy and rusty. This hotel is haunted earlier on in the day the spoon was moving on its own and I heard scratching on the wall we also heard glass in the reception bang together and no one was there. The hotel front door was open and no one locked it so anyone could walk in and all rooms were unlocked so anyone could go in any room for example a killer could walk in and kill people because the front door was never locked and the toilet seat was not screwed on properly

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Macey Sharpes . 2024-04-29

MORE AT Google

Don't set foot in this place. HORRENDOUS 😭

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Geraldine Skillin . 2024-02-10

MORE AT Google

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