The Lighthouse in East Hertfordshire

I can’t understand the low reviews, we have always had really good quality and piping hot delivery service from these guys. Super friendly and efficient phone ordering and yummy food

On a Friday I often treat myself to a bacon and sausage roll. There are a number of options in Hertford and occasionally I got to Greggs. However, on the last three times I have been there, when I'm asked if I'd like any sauce, I always ask for Brown sauce as I don't particularly like tomato sauces. I take it back to the office to eat, and it's then I notice they've used tomato sauce. In the scheme of things it's not a big issue, however it is frustrating that despite asking the question, they don't appear to actually listen to the answer, and robotically reach for the tomato sauce. I will of course check in future, but it would be nice if the person asking the question could actually try to remember the answer for the 30 seconds it takes to prepare!