Based on 215 opinions finded in 1 websites
Based on 215 opinions finded in 1 websites
Nº 362 in 722 in Stoke-on-Trent
Nº 28 of 41 Indian in Stoke-on-Trent
Opinions
Food arrived, four starters with no salad and no dips. Poor on the takeaway part. Not valuing, returning customers. Will look for a new Sat night takeaway!
Jo S . 2024-09-21
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We have been here many times before and generally don’t do reviews but thought I would leave one this time. Absolutely gorgeous food and the staff are lovely. We will definitely be back again
Sam R . 2024-07-06
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Terrible service 1 hour 30 minutes wait still no food phoned several times told few mins then won't answer phone, usually regular customer terrible service tonight
Mitchell D . 2024-03-09
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This place is so lovely. The staff are really friendly and the food is amazing. Chips are to die for, thank you for a really lovely night. Would highly recommend!
Mrs E . 2024-02-11
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We visited the Kismet after a karting trip, which ran later than expected so we were late for our booking. We rang to explain and the staff couldn't have been more helpful. When we finally arrived they were welcoming and helpful. The food was excellent - hot, tasty, beautifully presented, and in spite of the late hour we weren't pressured to rush our meal at all. Thank you to all the staff, this is why the Kismet deserves its reputation as one of the best curry houses in the region.
Lisa M . 2023-12-06
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I have been coming here since I was a child in the mid 80s And since covid this place has quickly going down bank! I had chicken tikka masala mushroom and cheese nan garlic rice. The masala was very watery chicken was tough as old boots 👢and bland and the portion was very small with only 5 pieces of chicken! The nan was like it had been cooked in a microwave. Doughy and undercooked The Garlic rice portion size once again stingy for the money they charge! And very greasy! I've give them a few chances I shall not go there again. Lastly the staff look at you like you're about to Rob them at gunpoint. So unwelcoming!! 👎🏽👎🏽
Matthew . 2023-08-12
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So tonight after a busy day we decided to treat ourselves to a kismet takeaway. It was absolutely terrible. The strangest sliced chicken in a curry I have ever seen. The chips were a soggy mess. So we spent £51 of hard earned money that has gone in the bin. Kismet, Burslem used to be one of the best curry houses in the city. Even my cats wouldn’t touch it and they love chicken. Very disappointed. My best advice…..avoid.
Jonnie72 . 2023-08-11
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We have been going to The Kismet on and off for the last 43 years, it was one of the first restaurants that I took my (then) girlfriend (now my wife of nearly 40 years) to when we first started dating. It is undoubtedly one of the best curry eateries in the city, the food is superb and the staff are all friendly and welcoming, we will continue to dine here for many more years to come.
3269nick . 2023-07-14
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We often visit, and we are never disappointed. No matter what meal you choose, you can guarantee it will be very good quality. The Naan breads are really good… not too big, not too small, and just the right texture to mop up the extra sauce. Mushroom pilau rice is always on our order as it is so good. The staff are very attentive without being overbearing. The prices are very good too.
Tracey B . 2023-06-25
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Great food and excellent service, there’s a reason why the Kismet is the oldest Indian restaurant in Stoke on Trent and still going strong.
Corinitza . 2023-05-08
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We had a takeaway at the weekend and it was the worst that we have ever had. This upsets me as I have always been a big advocate for Kismet, calling them the first and the best in the city. Firstly the Nan was uncooked, gooey and doughy. The dupiaz was a bland sauce and raw onions in it, very sparse on chicken. The shaslick was not a sizzling chargrilled dish, it was chicken tikka chunks and very red and dry, the onion and peppers were raw with a scorch mark on each. Thank heaven the mushroom pilau rice, we would have starved without it. I wanted to ring and tell you but there was nothing you the damage was done. It is hard for me to write this but I feel I owe it too you to let you know.
snozzeb26 . 2023-02-21
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Went to the kismet last night food was lovely but service was far to rushed they took my glass before it was empty and brought the bill before we asked for it we just felt like they wanted us gone off the table ASAP
Mark S . 2023-02-11
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In Stoke visiting friends and popped in on Tuesday evening. Fantastic meal excellent service and good value. Really surprised we managed to get a table perhaps Stokkies don't eat out on tuesdays
Nigel S . 2023-02-05
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We visited the kismet in burslem on Saturday night for a family birthday celebration ! We were welcomed given a lovely seating area for our meal the restaurant was very busy but nothing was too much trouble for us ! The meal was excellent along with the service the owner even recognised my father from many years back when he used to frequent the restaurant in his earlier years it made my fathers evening as he was celebrating his 75 th birthday! Fabulous evening we will definitely be back thankyou everyone !
cjmdgm . 2022-10-18
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Just had my usual, Chicken Biryani, Garlic Chill Chicken with Spinach and Roti. By far one of the Best Curries I have ever had. Coming from a mixed Race family ( English/Indian) I have had 60+ years of Indian Bengali and Pakistani Cusine and Kismet Hartshill is beyond comparison.Fresh ingredients and cooked to perfection. I would highly recommend a visit or a takeaway.
pghh2020 . 2022-08-26
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First time ordering a delivery from here. Absolutely spot on! Could be our new favourite. Mixed starter, poppadums and dips. Chicken Tikka Massala and Balti Sauce. Keema rice, keema naan and garlic naan. Fed 3 of us. Lovely tasty food. We will definitely be back.
harveysworlds . 2022-07-27
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Horrible experience. The food and safety department need to visit the place and check it’s hygiene. My boyfriend was having a curry and bit into a stapler pin. He thought it was a bone but turns out it was a STAPLER PIN. Clearly the restaurant is not vigilant and irresponsible. Do not eat here!
jovitame . 2022-07-23
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21st birthday celebration. Lots to choose from the menu and something for everybody. The food and the service was very good.
bobo016 . 2022-04-13
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Moved back to Stoke a few years ago and have looked for a good Indian restaurant in that time. Only one visit here but it has to be the best one in the Stoke on Trent area. A large number of people on a Thursday...
Carl P . 2022-03-10
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Visited as part of a large group recently. You get a friendly greeting from the staff in what I’m told is the oldest curry house in Stoke. The decor certainly supports that claim. After the obligatory poppadoms, I started with the bhajis which were crisp...
TRTrip0607 . 2022-03-03
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We booked a table for 6.30 and we were taken to our table. 20 minutes later still no drinks ordered. No waiter to ask if we would like a drink. Eventually after asking for a drink they took our drinks order. At 7.10 the waiter...
emmaproc2r . 2022-02-13
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We’ve been coming here since the 80s and went tonight the first time out in a while , the curry’s were both bland and the Nan bread was as big as my palm ( a shameful excuse for a nan bread) we both didn’t finish...
mrssmirnoff . 2022-02-04
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I used to use this restaurant some years ago and I would say it was nice . I went tonight expecting the usual nice experience but nothing amazing . I was.so wrong . Every course was stunning . The king prawn butterfly wasn’t in the...
robp89 . 2022-01-02
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Collected a take away this evening. Polite and quick service. The dishes were tasty however they were not even warm so we had to reheat them - not an issue really but it was the naan bread that spoilt it as it was dry, stale...
angeladyas . 2021-12-30
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Sadly I've used this curry house for years. It's food now doesn't resemble it's original experience or reputation. Would even score it 1 star anymore.
C6760LUmicheled . 2021-12-28
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Tandori chicken...burnt Naan bread a tad burnt Bhuna tasteless Poppadoms not fresh Not as i expected
610viviennes . 2021-12-27
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Went here last night for a special occasion , sat down ordered drinks which came very promptly, ordered poppadoms, starters and the main meal, Poppadoms and starters were ok but no the best, then the main meals came with what seemed like and hour after...
Angela H . 2021-12-12
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We tried the kismet in Hartshill Stoke on Trent tonight for a lovely Indian meal . We had a 5* meal extremely tastee with lots of flavour . The service was EXCELLENT with YUNUS been so helpful when choosing off the menu also lovely to...
Wendy R . 2021-10-30
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Awful service - food never arrived! Will never use again ; order somewhere else is what I would recommend
jansonwood . 2021-09-04
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As regulars we enjoy every visit, food is always spot on and taste is fantastic. Never had a bad meal and the staff are lovely too
W1215LVaaronw . 2021-05-24
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Not what we are used to, chicken tikka balti no spice, nan bread burnt, chips soggy, everything cold
Spaniel7777 . 2020-10-23
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Lads night out we have ate here before the food was top notch also the service great food at great price many thanks to the staff
Gary P . 2020-09-06
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Orderd takeaway saturday night absalute rubbish supposed to have been prawn balte.There was no spices in it there was one quater of tomato the sause was just brown water.Will pass from now on.
Michael R . 2020-05-17
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Just ordered a curry and side's came within half an hour and was gorgeous I will definitely be ordering again. Got to be best Indian in Stoke on trent
Jaycog86 . 2020-04-29
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Not eaten in, however, the takeaway was spot on. Hot and huge portions and made a perfect end to a weekend with my girl! Definitely be going back !!
hippydreamer . 2020-03-28
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Disorganised mess with the booking from the outset. We were there for a family birthday. The food was very average. Then, when we asked for the dessert menu, we were told that we just had to pay and make way for another party. It was not a pleasant experience unfortunately.
snmerali . 2020-03-01
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One of the oldest Indian restaurants in Stoke-on-Trent. My first visit here was in the early 80s and having moved away from Stoke -on-Trent in 1984 I never went back to The Kismet until July 2019. On this ocassion I took my young daughter. The food is very, very good here and it was well worth the visit.
Relax825641 . 2019-11-28
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No words can describe how beautiful this food is by far the best place in Staffordshire and Stoke-on-Trent
Conan E . 2019-11-05
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This is the 2nd time we have booked Kismit after hearing the food is good and again we were let down by the staff. They claimed the table would only be 10 minutes having arrived on time,. but 30 minutes later .. still no table. We gave up. Really poor. Won't book again.
toni-mountford1 . 2019-10-29
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Love the place. Best in the area. Great choice of food. Nice atmosphere. Been many times and ever disappointed.
Alan J . 2019-10-15
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Excellent food and some of the most attentive staff we've ever seen in any restaurant. Very reasonably priced too.
Andrew F . 2019-09-28
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Visited as a family when my sister came to visit. We hadn’t booked a table, but we were promptly seated, despite the restaurant filling up very quickly. Great service, excellent selection of dishes at very reasonable prices. Nothing was too much trouble, and when I mentioned that perhaps some of the staff from Burslem should work at the Hartshill restaurant and help them with their interpersonal skills, the manager took it on board. Offered complementary drinks after paying the bill by way of an apology for our experience at Hartshill, which was very thoughtful. We will definitely be going again.
TraceyJayneB . 2019-09-08
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Excellent Indian food with a good selection of dishes ranging from hot and spicy to mild yoghurt style, very good value for money.
Rodger D . 2019-08-29
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One of the nicest currys I have had, authentic Indian curry and cooked by Indians. Great portions too.
scottl345 . 2019-08-07
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The best curry in the city. Just love this place. Go about once ped month as a treat, have done for years and never disappointed with food and service. Highly recommended.
Alan J . 2019-05-31
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I will only ever go to the Kismet for a curry now since discovering it two years ago. Before this, I was always disappointed with curries that were just chunks of meats in a watery sauce or not spicy enough.. This is NEVER an issue at the Kismet - their food is perfection!
warrdy3 . 2019-05-18
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I have been to this restaurant a number of times including last night .
amandacopeland77 . 2019-05-11
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Having not been out for a curry for a few years as I can’t tolerate anything cooked in Ghee, so I was sceptical about trying here but it was lovely.
KatieYates75 . 2019-04-25
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The first and still the best Indian restaurant in Stoke on Trent, ask for Paul’s special apna curry. The place has just been revamped so us looking good.
Corinitza . 2019-04-14
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Ate here last night. Although the restaurant was busy the service was still top notch! Friendly for children. Lively friendly atmosphere. Food fab! My party had a steak dish, lamb chop dish and two curry dishes. All great.
Nogalog02 . 2019-03-31
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This review is regarding kismet in Hartshill,booked table for four 9 days in advance, arrived on time only to find no table allocated,after an approximately a 25 minute wait we were eventually sat down ,after another 10 minutes wait we were given a menu another 10 passed before we ordered drinks and poppadoms , these turned up quite promptly and were eaten and table swiftly cleared ,another eternity passed before we were asked if we were ready to order ,we then had to wait for someone else to turn up to take the order ,at this point we ordered 4 more drinks , only 2 turned up , we had to request the second 2 drinks a further 2 times before they turned up .
johnvalLeek . 2019-03-10
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Called in whilst out for a drink with friends from work. There were seven of us and although the restaurant looked busy there was plenty of space so we were seated straight away.
Richard G . 2019-02-02
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Easy to find at the end of Queen Street Burslem with plenty of parking at the top of the street.straight in and seated no booking was required and the staff are so friendly we made to feel really welcome.so had spicy and plain poppadoms with a lovely tasting mint yogurt and mango tray with lime pickle.for the mains I had a beautiful chicken tikka massala vindaloo hot.my partner opted for the chicken korma as usual and she said it was gorgeous the chicken was tender. I will say though next time I will ask for half portion as there dishes are huge had to doggy bag the rest which was not a problem at all. The garlic naan are huge and full of flavour. And washed down with an ice cold pint of draught Cobra why not.
theindianguru87 . 2019-01-27
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We are fairly frequent visitors to The Kismet which is a typical "old school" curry house. Nothing wrong with that. There are a large choice of dishes on the menu but we tend to stick to the Thali dishes & Roshun Fish, the latter of which is really nice & quite unlike anything we've had elsewhere. Service is always very friendly & we've never had to wait long for the meals to arrive.
Guitar_Ray . 2019-01-13
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Bitterly disappointed with this restaurant, we were visiting the area and lots of people recommended it. My husband had Chicken Jalfrezi, which was just about average and I had the Chicken Balti. Mine was like a soup that you had blitzed in the food processor and then just added chicken, a lot of which were hard and I left on the plate. The dhal was tasty but watery. The staff were nice and the prices were good, but I wouldn't return on the quality of this offering. A very average place.
. 2019-01-07
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The best curry house in burslem and theres a few of them there. The south indian chicken is superb and the staff and service are superb. Love places that serve cobra on draught too.
. 2019-01-01
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Arrived at 6.30 to a excellent welcome, their were 8 of us in the party, and all our orders came out at the same time.
. 2018-11-14
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The food is always excellent, plenty of it, in fact sometimes a little to much and i end up taking it home with me. I cannot fault this gem of a restaurant, great service, great staff. Keep up the good work.
Andrea W . 2018-10-15
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Me and friends just come back from a mates stag do day at York Racecourse and decided go to Kismets for a curry. I never been before but have heard good reviews about the places as one of my mates recommended it there.
anthony p . 2018-10-02
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The is the earliest established Indian restaurant in burslem and still the best,great service, helpful staff and Curry's always on point with great flavour, takeaways are available but you need to collect
Roger M . 2018-08-12
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I have never had a curry with so much oil in it, literally swimming in the stuff. The chicken had a strong taste as though it was old. I pointed out the oil to the waiter, who stated it was normal! Very poor, will not bother returning.
Al B . 2018-08-06
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Was there last week very good food. I had onion bhaji & chicken thali my wife had chicken tika starter then chicken tika thali the menu stayed the same for years, now it's much more varied & great, service was great too.
Pove . 2018-07-22
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Food is always delicious at the Kismet, staff are very friendly and the restaurant is very clean. I cannot fault the place at all and would highly recommend to others.
amyy89taylor . 2018-06-06
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Used this restaurant for 40 years and as usual can't fault the food. Have never had a bad meal, and the staff are very attentive and helpful. Would recommend it to everyone
67paulettew . 2018-06-03
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Staff were very helpful, but I found the food was not to the standard I am used to in indian cuisine.
jwestmorton . 2018-05-27
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We were a party of 14 celebrating a retirement, we were all welcomed into the restaurant, and shown to our table, drinks order taken we then had poppadum's and pickle. Our orders for our main course was taken, and duly delivered, all fourteen meals arrived quickly and together no one was left waiting, everyone enjoyed there food. Overall a very enjoyable evening with wonderful food, and great service, thanks to everyone at the Kismet
Kindle1 . 2018-04-22
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Went here for my brothers birthday for a meal, would not come back as the meals themselves were cold and fatty. One of the worst places that I have ever eaten at.
Sean A . 2018-04-12
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I remember going here as a child and the food was good so it was nice to take my son and his fiancé there for a fantastic meal. I had the special thali and struggled to eat it all, great selection of food.
Debbie M . 2018-04-11
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Without doubt the best Indian restaurant in Stoke on Trent, Ive been coming to the Kisy for over 20 year, never disappoints, try Lamb achari, chips are amazing too
Corinitza . 2018-04-07
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Visited on Saturday night for a birthday.not been here for years.3 of us had curries,1 had a steak.nicest chicken Balti for a long time,peshwari naan was small but very tasty.friendly staff and good service.only criticism tables too close together...will be back again soon,
janet w . 2018-03-30
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5 of us went on a Friday night, it was quite busy. Staff were excellent, attentive, polite, very good. Food came and all was very nice, hot and came at the same time. Naan bread was very small but nice. Ate everything and enjoyed. Think...
joyfu106 . 2018-03-05
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Went for dinner with the parents. Super tasty fresh cooked food. Good selection good friendly service. Definitely recommend
Baggins2018 . 2018-03-03
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Second visit to this welcoming town centre restaurant. Excellent food in pleasant surroundings and most reasonably priced.
Stephen B . 2018-02-23
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This restaurant has reminded me just how great curry can be. I have been before but unlike most things in...
56Thomas_H . 2018-02-04
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Booked a table for a Saturday night,( gets busy so better to book) four of us went at 8pm. Polite...
joyfu106 . 2018-01-22
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Always and without doubt the best Indian in the potteries try the chicken tikka masala and the chips with the...
Corinitza . 2018-01-20
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Absolutely fantastic meal again . The quality of food and service , especially from Shuhab our waiter was faultless ....
Paul0ha . 2018-01-06
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Me and my partner visited her last night after a few celebratory beers for the vale win. Unfortunately the food...
Kev H . 2017-11-04
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Being going the kismet since the 90s and never had a bad experience. Food is always good and reasonably priced
Nick H . 2017-10-04
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Highly recommended by many of my friend,beautiful food cheap beer excellent service will definitely visit again
Leisa J . 2017-09-03
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Once again a first class meal with first class service .
Paul0ha . 2017-09-01
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Siempre nos visita el Kismet como pareja, pero ahora han introducido al resto de la familia. Nos dieron una bienvenida cálida como de costumbre y estaban bien atendidos por todo el personal. Ellos nos ayudaron a elegir las comidas justo para todos los gustos y necesidades de alimentación y la gente cuando la comida llegó, tanto entrantes y platos principales estaba delicioso! Hemos probado otros restaurantes indios por todo el condado pero siempre volver al Kismet porque nunca ha sido mejor en nuestra opinión.
Alison U . 2017-07-30
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Sólo una actualización para decir al mundo lo fantástico que es el restaurante Kizmet. Establecido en 1962, ha superado la prueba del tiempo y aún sigue en la cima. Regularmente, cada semana.
Christopher J . 2017-07-19
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Tenía una gran noche como un grupo de 8. El personal era muy atento y la comida era deliciosa. Los precios están muy bien también para el tamaño de las porciones. Recomendaría este lugar y volveremos!
Sarah B . 2017-06-30
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Always good food and service, we also order takeaways which are prepared very quickly. The platter starters are excellent and are wonderfully fresh. The mains can be ordered with slightly higher levels of spice if you wish. Naan breads and other accompaniments are really tasty. I can recommend the Bangla beer
1twite . 2017-04-03
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Im quite frankly sick of giving this place chances to redeem itself, i telephone to reserve a table before each visit and on each visit they dont have my booking down, what is that all about !!! Last meal was bland in honesty. I dont think I'll be giving anymore chances.
Michelle L . 2017-03-29
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Come here regulary - and we order to take away, very nice food staff friendly. chicken balti is nice and the chips are the best ive ever tasted.
Peyia2015 . 2017-03-10
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me and my wife visited kismet after a good night out in burslem,very impressed withthe décor shown to a table straight away service was excellent & food was excellent too would highly recommend this restaurant to anybody who likes indian food. will definnetly be back for more delights.
peter l . 2017-02-16
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Food: Fantastic, great value, delicious one of the best indian restaurants I have ever visitedStaff: Friendly, committed to customer service and enthusiasticIf i ever fancy Indian - i won't go anywhere else, wonderful atmosphere, parking in easy distance, clean restaurant, fantastic owner, wide selection and fairly priced. Portion sizes are brilliant. No complaints at all. Love it here.
adamshaw387 . 2017-01-14
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We only decided to go to kismet on 30th Dec for an early doors New Years meal. They could only fit us in at 5.30, not a problem. It was perfect. I didn't like the table so they moved us. They were exceptionally busy but the service was perfect. The food was very fresh and tasty. They all worked exceptionally hard, with a smile on there faces. They all deserve medals, thank you and happy new year.
Susan H . 2017-01-01
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My family and I visited between Xmas and New year.It was very busy and can see why.Our meals were lovely and great value. We will definitely return.
Pam W . 2016-12-29
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Met my friend here for a pre-Christmas Meal, it was a quiet Wednesday evening.Service has always been great here, you never have to wait long for drinks and plates to be cleared.The poppadoms are warm and crispy. The dips are delicious!I ordered the Supreme Chicken Thali for main. Two chicken dishes, potatoes, rice and naan bread for £9.50. Excellent value and very tasty.
RandRH . 2016-12-21
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Went with my family for a birthday celebrationthe food was ok i had chicken and spinach balti nothing to shout home about but not the worst curry ever i must admit there was a few people in the party who didn't really enjoy theirs The service was good never waited for anything, so would recommend if you want good service, food needs a bit of upgrading then it could be a great place to eat a curry, the curry house itself is a little dated but has a nice ambience to it
noon1258 . 2016-12-07
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Little atmosphere here now, a dour unenthralling experience with little communication or banter.Food was decidedly poor with too much ghee in most of the dishes and the chicken dhansak almost flavourless.This place is a shadow of its former self and definitely needs to get its actually together. Massala Junction in Shelton knocks spots off it.
A TripAdvisor Member . 2016-12-06
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Five mates on a night out where better to finish the night off.The service was fast and efficient. The food was average as I would have liked a bit more spice in my mixed Balti .But good atmosphere and there was no pressure to vacate the table after eating. Not overpriced well worth a visit.
Paul R . 2016-12-05
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We have ate here many times and never had a bad meal.. staff lovely food first class, every where lovely and clean
pamela p . 2016-12-02
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The Kismet has had a much-needed refurbishment since our last visit a few years back. Gone is the flock wallpaper replaced by clean lines and pretty tasteful decor.The welcome and service overall was very good but sadly, the food fails to reach the same standard. The poppadoms, rice and naan bread were fine but he main events, the curries, were extraordinarily bland and lacking in flavour. No depth of spice flavour, no heat in the balti, limited coconut in the Korma. All a great shame.
GarryBoote . 2016-11-12
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Been here a lot of times an the past three time its slowly started to slip.. the staff are ace its just the quality of the food .Chips not cooked properly an chicken rubbery..the best part of the meal was the popadoms
Malc L . 2016-10-29
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Of all the curries I've had in Indian restaurants, this has got to be one of the best. I had a lamb sagwola, and it was AMAZING. I went when it was very busy and we were sat upstairs, I didn't mind this really though. The food came out reasonably quickly as well.
Arduino T . 2016-10-26
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The staff here look after you from the minute you enter, the food is excellent the best I've had in the area, will definitely return for many occasions
harrysA6368 . 2016-10-17
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202 Opinions
VERY DISAPPOINTED I have eaten here many times over many years and it has always been good. Today was a different world !! On the day it wasn’t busy at all, once seated had to stand up to ask for everything it was 15 mins just to get a menu. Received shocking service from the waitress ( no welcome, please, thank you, “how was your meal”, etc. Ignored requests and the drinks took 15 mins to arrived.... than food was ordered and 30 mins later the starter came out at this point my boyfriend came out wrong what he ordered. the food was cold and no taste very bland nothing special !! The one star is for the poppadom because that’s all I can actually say was nice. Sorry for being negative but me and my family didn’t even get a thank you for our custom and will not be coming again
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The staff who is they are taking order they are very rude and taunting to the customer instead of accepting their mistake of making wrong order. I observed 3 times I did them food order they never make complete order . When we call them staff never accept their mistake. I did call due to food quality was not good it was like old food, improper service.
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Was told this was under new management and I would love the food, by the guy who picked up the phone at Curry City.The previous owners of Curry City did not rate very high on my Indian food list, sorry to say these people are even worseSuch poor quality Indian food around Stoke-on-Trent, it seems to me they have totally inexperienced chefs in most of these places now.My food at Curry City - Both meals contained chicken, both tasted fridgy , both sauces were hard to eat, very unpleasant one had no real flavour just incredibly sweet, sugary coconut thick bland sauce, the other just over spiced and acridNot recommended