The Kings House in Conwy

It would be 4/5 stars but they forgot my bottle of coke which I wouldn't of minded too much but it cost £3 and then I had to wait an hour for it to be delivered and because I waited for the Coke to eat my food when I got round to checking the food, the pizza was wrong and I had to throw it away. On the plus side the Coke was cold and the popcorn chicken was good. I'll order again but check your food right before they leave.

It was lovely food and really polite the guy was x

Our recent experience was disappointing. The food, while plentiful, lacked quality. The cheesy fries were cold, the burger and wrap were dry, and the service was slow and confusing. The staff seemed uninterested and had difficulty understanding our orders. To make matters worse, the prices on the menu didn't match the ones on the screen. Overall, the poor service and subpar food made our visit an unpleasant one.

The staff was not helpful at all, didnt accommodate us for anything. The highlight was the toilet. It was so bad that i almost puked. Overall, bad service and deceiving food.

£29 on food must say so salty and rubbish not much thought went in this food won't be back it was not bissy pizza 14 inch 3 pices off pineapple jesus

Spent 2 lovely days in llandundo, the food was hot but not what we ordered. The boy who served me was disgusting and swore at me and my niece. What happened to the customer is always wright.

Just had the mixed grill....I'm very fussy bit I really enjoyed the whole meal, was absolutely spot on. Daft o'clock at night was expecting a meal that would disappoint the majority however, it simply was delicious! Hot fresh bread meat was cooked perfect 👌 whatever chef was on tonight was incredible, thankyou very much 🙌

Worst ever waste of money very expensive no value for money

We did not recieve our order. We tried to contact and no answer.

food is coold very bad delivery timing

I recently went here with my family and came across the angry, short hot headed owner that blocked off the toilets due to us bringing fish and chips from another shop. He stormed in with his Range Rover which was clearly way tooo big for him . He even shouts at his staff and clearly has a problem with tall people since he clearly lacks height.my cousin even had explosive diarrhoea from the disgusting crusty grey chicken that the owner should pay money to fix up instead of spending money for his hair transplants( we even spent £100 in his shop) fix up!!!

I would give this a 0 if I could: Recently went here with my family and was so disappointed. My family spent over £100 in the shop but the boldilocks owner was pressed at us bringing in 3 bags of fish and chips. This was an hour after we had finished our food. He was rude to his staff and lacked basic manners. He came jumping out his bruck up Range Rover to shout at us and showed disgusting behaviour. To top it off he blocked the toilets which were very dirty anyway and shouted at everyone in the shop. Also, the food wasn’t very nice and the chicken was grey but the owners rude manners topped it all off. Never will come here again and urge everyone else to avoid.

I found the ordering process on the screens to be very easy with contact less payments and a little receipt that when your number gets called up you show your ticket and collect your food. We ordered only 1 pizza and my word it was delicious. We sat down the road near the roundabout and ate the whole thing up and it was a good pizza.

Food is fine but the service is worst I would rather starve then to eat here

Pathetic experience worst customer service I ever had.... Spent £105 on food but Food was not worth the price wouldn't recommend anyone.... Rudest staff ever...

My visit to King Kebab was quite disappointing overall. While the food was just fine, the experience was heavily overshadowed by the rude behavior of the staff. From the moment we walked in, they seemed disinterested and were dismissive when we asked about the menu. Throughout our meal, their attitude did not improve; they were abrupt and made us feel unwelcome. It's a shame because the food itself was okay, but the poor customer service really detracted from the dining experience. I would hesitate to recommend this place to others due to the unprofessionalism displayed by the staff.

Worst restaurant worst staff worst food

The service was terrible, and they didn't treat the customers with any respect.

I recently had a terrible experience at King Kebab. The customer service was shockingly rude—the staff seemed uninterested in helping, and their attitude was outright dismissive. To make matters worse, the food was far from impressive. It lacked flavor, was poorly cooked, and left me regretting my decision to eat there. Considering the low quality of both the service and the food, the high prices were completely unjustifiable. I definitely won't be returning and would not recommend this place to anyone.

Best pizza, popcorn chicken and mozzarella sticks

We visited Llandudno and wanted to try out some other food after having Greggs and fish n chips. We stumbled upon the Kings house. The staff were polite and the food was nice. A little expensive but then again all eat-in or takeaway places are expensive in this area....definitely worth trying.

Travelled over 100 miles and thought I’d treat myself to a pizza, ended up having to change my order as they didn’t have what they were advertising, but then didn’t want to give me a refund as they would get charged so tried forcing me to order more so my new order cost the same as my previous, then when I finally get my meal, they forget to make my sons, so he has to wait as well. Food wasn’t even that good. Definitely a waste of time and money.

order was not delivered when rang the restaruant they were very rude wont be using these again !

AWFUL DON’T RECOMMEND, they had delivered our food an hour late I was stood outside waiting from 12:30am to 1am it was ridiculous the food came at 1:30am and then I got spammed called by the restaurant saying they won’t deliver even though I had already had my food so I mentioned that I had my food but it was an hour late then they kept spam calling me and sending me unprofessional RUDE messages. If you don’t want rude messages and spam calls on a Friday I would not recommend ordering from here…

The garlic bread pizza was so dry, hard and cold. The vegetable pizza was also cold. I ordered some kebabs which didn't come with an option of any sauces. I am sorry to say, but I wouldn't want to order from here again. a kebab with no sauces is not a kebab. It is a dry slices of meat cuttings. please put sauces as an option.

Small Portions & Expensive!! for a large Shish Chicken kebab is usually two skewers but this place just slice thin slices off the chicken cubes to get more chicken from the order then give you at best less than one skewer! For £12 that’s not on! Think all the fancy screens to order on in the shop are being paid for by the customers

Excellent customer service, delicious food, recommended 100% Farsi: Very delicious food and excellent service Kurdish: You really have a great talent and a good heart and a young job. You have really good hands, thank you very much.

The owner of this place has the worst attitude known. He was angry and rude and it was as if he was cross he has customers which makes no sense. The food was horrible and the portion was like a child's portion and compared to the cost it did not match. I would take your money elsewhere where they appreciate their customers.

Came here on a Saturday early evening about 8pm and ordered a pizza and chips. There was no queue so the order was taken straight away. The pizza was cooked quickly, and it was decent.

the £7 lamb shish was the size of a small plate and had 4 pieces of lamb. extremely poor quality, dry and tasteless with no salad. just a small pitta and a few pieces of lamb.

Food tastes good butcold as it was left outside on the doorstep in the rain and wind. Said they called 5 times but they did not call once

Chicken wrap was poor no salad or sauce. Driver knocked on hotel door when we was on 3rd floor and decided to just leave when no one answered. He was also rude when he came back. Bad experience

The worst kebab I’ve ever been served the food is old cold and stale it gave me food poisoning do not waste your time on this disgusting disgrace that needs shutting down!

Hot food, tasted fresh, the chicken was juicy, not overcooked. thoroughly enjoyed it. thanks so much!

Bad, silly prices, chicken burger was a processed one

Extremely rude guy on till made bill on 30.20 I gave him 35 then I found 20 pence in my wallet I gave him and ask for 5 back he denied and however when I told him to check his camera he said it’s not working and gave my money with an attitude

takes money. charges you delivery. doesn't even arrive

Great food and delivery, my thanks.

Terrible takeaway pizzas fall apart as soon as you pick them up! Then they Rob you by charging extra when questioned they add on extra charges that are not advertised trading standards have been notified

Extremely overpriced for portions I wouldnt even give to a child as they were so small! Asked for kebab with lettuce and mayo received barely any meat which is lukewarm at most with a few bits of dry lettuce one and absolutely nothing but a few pieces of meat in the other and received no sauce on either!!! Staff were so rude and kept turning to chat to other staff whilst taking our order and making our order which is probably why he forgot the lettuce and mayo.

Ordered 2 pizzas, very nice with fresh ingredients. Delivery guy was very polite too. Thank you guys!

Place has gone downhill faster than the the road on the Orme. When he first started out he said he was going to doing “authentic” stuff, but now it’s all the same as every other place, but overpriced and very poor quality food. And the owner has a bad attitude. Avoid.

Absolutely rip off, ordered chicken donner and it looked like dog food. Cost me £8.50 and came as a child’s portion..stay away from it , no wonder why so many bad reviews here…

Got our order wrong and food was not good. Very disappointing

Prices are stupid paid £9.99 for large kebab, looks like a child portion! Beware they are on the take

Total rip off, avoid . £10 kebab is the size of tapas or tasting menu ... Won't come back again

bought the chicken last night, have been violently sick and unwell since. 1 is a push!

I wish there was zero star I bought my lunch was not fresh feel like the chicken was 2 days old I ignore it Then I thought to give another go And went there for dinner and I explain everything and order a pizza a topping was again chicken and its unbelievable they use the same old chicken And the prices are literally touching the sky

Ordered a Garlic Bread and two wraps and was charged almost £30, I felt like they’ve charged me over the amount as they thought they could get away with it as we were all slightly drunk, I’ve heard they’ve done this before and now they’ve done it to me. Will make sure I get my money back.

Food was not as ordered didn’t have any anchovies on it and very scarce on the pepperoni for a pepperoni passion pizza

Took nearly 2 hours to arrive and food barely warm

Staff are absolutely vile, ordered food just before 11:pm via Uber eats, they estimated 30 minutes delivery, I waited over 2 hours, tried to call them multiple times, when they finally answered the phone, they started shouting at me immediately and told me they where not going to help me with my order, they where going to turn off all of their machines now and “to just cancel because they are obviously not going to help me with that” when all I asked for was an order update. Disgusting way to treat customers and I will never be ordering from this place again, I will also be telling everyone about this experience

Wasn't the best lamb shish kebab to be honest, no pickled chilli on the salad, no cucumber, meat was nice , nicely cooked, I suppose I've just become used to a better standard!

Didn’t even turn up :) but was charged.

Ordered sausage and chips burger and chips with curry sauce, they forgot the chips and when I did get them they tasted disgusting. The bap for the burger was like water and soggy, couldn't eat that either.

Very bad attitude of the restaurant staff.Try to fight with me when I asked them to return the food because of their behaviour and wired attitude. I ordered a mixed kebab charged £18.50 for it, which I questioned to see if it is ok for family got a very dry answer from the owner that you dont now when you order the food no where it is menthioned the quantity of the food. I travelled all way from London to see the place and find a halal resturant and comes there after all this i had a very bad attitude from the staff and very bad people who are running this business. Overpriced food, very bad staff. I won't be back even if it was the last Halal takeaway on earth!!

Ordered mixed kebab and they only just turned on the grill for the donna meat so it had been sat there all day he shaved of the dry meat and served it to me with chicken that smells like it's been sat over a week absolutely disgusting food. Save your money and health go elsewhere

Never order from here, I waited 2hrs for my food and then when I called to find out where it is I get told to go shout at just eat and tell them to send more drivers which I don't appreciate and as soon as I get off the phone it tells me it has been delivered but no food at my door, 0/10

Pizza kebab Nice dilation chicken dinner is good thank you customer service👍👍👍👍👍

Coca Cola didn’t arrive but the food is good!

My chips were ok but had a hair. My friend's chips were drenched in vinegar however. Service was good, staff were reasonably polite. The atmosphere was OK, not a lot going on.

Ordered some food to be delivered but received a text to come and pick up as they couldn't deliver even though they took payment for delivery..so I had to take my children in the car to this so called take away. When I eventually did turn up for the food the so called person behind the counter was very rude towards me, then I actually caught him looking at my 4 year old daughter in a rather menacing Manor to which I told him to stop doing only for the other boat person from around the counter to start doing exactly the same, in the end I didn't take the food from this establishment and I would warn others not to order from there, the sooner the immigration office raid this place the better... and looking at the other reviews not many people have had a nice experience with them..

Great food, great pizza, great service

Wasn't ready and when it was it was cold and shoved to aside its 20 quid come on. Refund

Nice group of gentleman that work there, food is prepared nice and always had a nice pizza 🍕 😋 thank you.

Delivered to the grand hotel left at reception without notification stated Delivered when wasn't had to ring the kings House to check where delivery had taken place they' don't no just that they had given to delivery driver over 30 minutes ago eventually realised it was on reception desk been there as what receptionist said ages with no room number on only to find order freezing cold.

Cold, small portion. No value for money

The food was rubbish wasted my money straight in the bin . People don’t bother to buy it. No good

Always spot on! The staff are lovely

This order was complete waste of money. I’ve got reused nan warmup lamb kebab doner kebab old which has to throw to bin they still selling. Tuesday I’ll give all pictures to newspaper and health and safety team. To check the restaurant.

Not the best I have had salad and kebab salad was onions cabbage and lettuce, maybe a thomato and cucumber would help , chips looked like a mix of some fresh and some that had been warmed back up from earlier.

The ‘salad’ that cost £1 was just some miserable soggy lettuce and onion. And the mayonnaise we paid 90p for was sour crème. We won’t be back!

Ordered chicken breast got three pieces off chicken instead not the best no contact to explain or was it ok to change it otherwise not bad food good pizza

Was quite nice, we were presently surprised, pizza was lovely, hot wings were okay, my daughters nuggets and chips she said were lovely.

HI, the restaurant serves simple Turkish (kebab) American (burgers) or Italian (pizza) dishes. Friendly and cordial service.

It says my food was delivered at 22:19. I don't have it. If it was delivered, it wasn't delivered to me. I would like a full refund, please.

Had high expectations when I visited this take out , but was sadly disappointed. Food was hot , and tasted great , however the mixed kebab was small ( when I ordered large ) Disappointing. Salad could have had more shredded cabbage, onion & tomato’s , but was fresh and tasty. Cheesy chips consisted of mozzarella ( microwaved), and lacked the taste you would have expected. Best value on the menu was the Greek salad , which was nice . Overall , over priced , and very small portions . Shrink-flation in full effect . Note : I was not inebriated when I went for food I was not rude or disrespectful to owner or staff ( infact he was quite pleasant , and friendly ) .

Food wasn’t edible. Chicken wings were awful. Hash browns on a beef burger is just a no go. Apart from that all good.

Missing a portion of chips from my order, meaning I paid roughly £2 extra just to receive onion rings rather than my combo meal

Lovely delivery guy, and food was lovely too thanks will be a returning customer

Very small portions in comparison to previous orders from them and very poor value for money. My husband called to complain and the chap argued with him and said it was the website’s fault and offered nothing in the way of refund or more food. Very expensive for what we received and we won’t be ordering from them again.

The chips were crispy but there was no ketchup or salt with them the cheeseburger was average but the zinger burger was very bad. Waste of money would not recommend.

Lovely will be a returning customer xx

Expensive, full of drunken young nuisances at night and the food is only just ok.

Decent food, decent staff but as another commenter below me pointed out, full of rude drunken brits!!! Wish these teenagers would all just go away as they are spoiling the resort for those who don’t get drunk and shout rude words in the street till gone 4am!!!

The food was good but staff was neither well trained nor courteous. When we asked for sauce, they said they will charge me 90p for sauce. When I tried to pay with card for sauce, he refused and said pay with cash. Although, they accepted card before when I was paying for whole order. Food was good but customer service was even below standard practices. I have been to many Turkish takeaways but never experienced such sub-standard customer service anywhere. Very disappointed with their service. This restaurant is on popular tourist destination, may that is reason for their rude attitude that customer will not come to them again because they are tourists and not local.

Very kind and friendly, Doner Chicken and chips is very good!

Half decent food but the staff are so rude

Food was disgusting! Items were missing from the order. When I rang to ask about my order the staff were very rude and didn't care.

Driver was so rude . Rolling his eyes as he struggled to find our address . Order was wrong items not included and items that were included were not correct

Not sure what type of meat they use in the kebab but I’ve never seen yellow meet before, bland, chewy and just plain nasty, probably the cheapest meat they can source. Shambolic !

Beautiful kebabs. Chicken donner, chicken tikka and lamb shish. All tender and tasty.

Lovely food, would definitely recommend

Food finally turned up 25 minutes late and room temp, phoned to complain and was told the manager would call me back in 5 mins, waited 15 mins no response. called back and asked for the manager, he told me it was not his problem and that just eat were to blame, very poor. paid £18.00 to scrape it in the bin. I look forward to any response!

Spot on.kebsb meat was the best yet .garlic bread was cooked to perfection.highly recommend .

Ordered a donner kebab and chips to find that there is no kebab…. Just donner meat and chips…. Other than that the food was nice

Food was nice but I paid £9 for a large donner kebab in naan bread and only received a small kebab in pitta. Will not be ordering online from here again

Didnt recieve my chips or fish from the super special kebab

Sadly part of the order had been substituted with an unsuitable replacement. However, on contacting the Kings House, this was sorted out very quickly to our satisfaction, so well done for the rapid service.

Food portions were very small and cold when arrived. Ordered a chicken burger and a lamb shish kebab, both should have come with salad but only received one portion of salad.