The Hornsmill in Cheshire West and Chester

Lovely pub but food was a let down. Starter was almost £9 and rubbish for the money supposedly crab and king prawns but just got slop on 2 lettuce leaves was not impressed at all. Told the waitress who apologised which wasn't her place the manager should have spoke to us. Endless to say won't be going back .

Was celebrating mother-in-laws 90th birthday and we had a lovely waitress named Sophie who was friendly and helpful.

Have always received fantastic service & food at the Hornsmill all the staff are lovely we visited on Friday we were served by sophie she always makes you feel welcome & is very attentive, highly recommend.

Food really wasn't great at all. The beef was impervious to both knife and tooth. The portions were hilarious leaving the plate empty and I am not a big eater. The buttermilk chicken burger with bacon was terrible, soggy deep fried and the bacon, well look below. We also tried the dauphinoise which was bone dry and looked like dried out stacked paper, inedible. My lad did however say his burger was nice.. Only saving grace being the waitresses who were lovely.

Good Sunday dinner but could have been hotter, hence only 4 stars for the food. Brilliant service and a friendly atmosphere.

Tasty food and very friendly staff - will definitely visit again

Great meal, we had the Sunday lunch platter for two it was delicious 😋 and you get great portions. It's our first time here and we will definitely be back

First time and loved it... The set two or three course menu is a bargain. Lovely place and staff were great 👍

Nice venue Always busy which is good sign Decent service Decent food Gave 4 stars which is good score Room for improvement but nothing to be harsh about

Great time at the Hornsmill Large Family Reunion excellent location for all and Food Wonderful..

Lovely place, great service and really good food!

Popped into the hornsmill for a quick bite to eat with my son . Decor great nice atmosphere lots of staff great food unfortunately service very disappointing. I purchased drinks from the bar and was given a table that was free with menus , after a long wait I ordered food myself with a trip to the bar . After food arrived and we had finished our meals waited for our plates to be cleared no such luck although there were two managers and a handful of staff chatting behind the bar . I once again got up ordered desserts at the bar which we enjoyed , after finishing desserts waited a while nothing so decided to pay at bar . I usually leave a tip for good service however apart from cooking the food and serving the drinks I did everything myself ! . Would I return maybe as the food was good but the hornbill really needs to focus on service and the customer .

Have had several Sunday dinners here, really enjoyed everything about them, vegetables all cooked to perfection, gravy lovely. Staff plentiful and very attentive. Previously had 2 cuts of meat, beef and ham, as the beef was perfectly cooked last time, decided to go for the roast beef alone. Sorry to say the cut of beef was very sinewy, couldn't eat it, staff again very attentive, they changed it for me, unfortunately it was still the same. Obviously not the chefs fault, it was clearly down to the meat. It wouldn't put me off going to this restaurant again, just one of those things. It was very busy, which proves the food is good. Look forward to another roast dinner soon.

Nice friendly pub, good service, staff polite and friendly, food was nice, served without delay and hot. Plenty of seating, looks very inviting lit up of an evening from the road.

From the moment we arrived, the service we received from Leah was brilliant! She was so attentive and made sure that everything was good for us! Thank you Leah!

Excellent experience to dine here these two nights I stayed in Chester. The first night, I ordered steak, medium rare, the meat was really well prepared. The taste, the seasoning was super tasty. Tonight, my husband and I ordered lamb chops, it was AMAZING!!!! The sauce was so tasty. It’s definitely worth coming again.

Absolutely amazing roast dinner platter for a good price, came here with my family and they all loved it. Great selection of beers and ciders to boot. Service was a little awkward and rushed at times but it was never slow!

Called in on Friday, before 5pm as we hadn't visited this pub since it was refurbished back in October. We were really impressed with everything. Food was outstanding, especially the banana mess dessert. Thanks for everything. Will definitely be visiting again very soon.

Lovely place. Bright and tastefully decorated inside. Excellent service and good food 👌

Fantastic service and the food was amazing. Sunday roast platter for 2 was excellent. There was more than enough food for 2 people. The meats were cooked to perfection. Highly recommended.

A lovely early doors visit for my belated birthday treat. Lovely cosy pub with lovely log fires. I had bacon steak which was absolutely amazing. I've been dieting and this was my guilty pleasure and certainly got my taste buds tingling. My husband had the Hornsmill burger which he thoroughly enjoyed. A really lovely way to spend a horrible wet and snowy afternoon.

Can definitely recommend The Hornsmill. Very friendly & attentive staff. Really nice decor, classy. And the food was really good. Many thanks to all.

We had a lovely Sunday lunch here at the Horns mill. We ordered the Sunday lunch platter for two…OMG! It was beautifully presented and was delicious….it would have easily fed three people. It had everything on the platter…Beef, Turkey, chicken, Ham, all those wonderful vegetable trimmings too. The servers were fantastic, they couldn’t do enough for us, made me and my family feel special….thank you

Charged nearly £7 for a child's prawn starter! Chips were cold.. Sadly i won't be returning here again.

Excellent food and nice atmosphere!

Food is good. Dont drink the fosters. It's awful.

Called for a bit of lunch on our way to N Wales. Fabulously refurbished hostelry with lovely food and very friendly staff. Huge log fire was very welcoming on a cold January day. We were so impressed we called in for an evening meal on our return journey two days later.

Great service and exceptional food in this modern country restaurant. An open fireplace with large windows and plenty items as well as extraordinary furnishings to occupy yourself looking at. Tables are well spaced and the outside is well lit. I had the house beef burger with homemade sauce. Nice and juicy charred burgers in a brioche bun. The servers were polite and I hardly waited for menus and a drinks order. Best restaurant in the area, not really a pub though for hanging out for a few pints

Recently renovated, opened up the rooms, navigation around tables is now more accessible, food quality is good (but always was) staff friendly and knowledgeable, don't see the point of having the outside festoon lighting on all day?

The Hornsmill is amazing🩷The food is amazing and all of the staff are soooo nice🩷🩷🩷🩷

Calm Sunday evening meal. Newly fitted out dining area. Lovely new furniture and decoration. No problem being seated into the dining room without a booking. Drink order taken quickly, and food order taken after a short wait. Service friendly and helpful. Sauces and condiments on hand if needed. Pleasant visit all round.

Good, safe choice for great dining in a lovely environment.

Great food and good service for what was a large group of us, a very enjoyable evening was had by all.

Absolutely brilliant, so glad it’s not far from home!!

Nice mains, well presented but certainly not over generous portions. Worked well as 2 courses. It was delicious and we will be back as a treat

Food excellent and beautiful furnishings of the restaurant. Atmosphere spoiled by two individuals using the restaurant as a place of work. Dominated the space they occupied using Laptops & mobile phones incessantly for business use. Massive distraction when trying to enjoy our meal. I’ve heard of working from home but not the local restaurant. As regular dinners there, unfortunately we will not be returning.

Had a great girls night here with amazing food and our waitress Jane was fantastic! Everything was perfect except the terrible wine glasses! We were all very disappointed to see them still serving wine in clunky, thick, cheap glasses. Would be great if they could invest in some more delicate glasses, which really make a difference to a large group of women, all drinking wine!

Ate here yesterday evening, I had the pan fried chicken and my partner had the cheese and onion pie. Both dishes were delicious and the staff were so friendly and efficient. On criticism is that they had the calories on the menu, so I didn’t get a starter haha

Really good food, reasonable prices , and really nice staff. 😊

The Hornsmill - Helsby I recently visited The Hornsmill and had a pleasant experience. Here’s my detailed breakdown and overall thoughts: Food - ⭐️⭐️⭐️⭐️ (4/5) The three cheese and onion pie was delicious with a perfectly golden crust and rich filling. However, the mash arrived lukewarm, which detracted slightly from the experience. Drinks - ⭐️⭐️⭐️⭐️ (4/5) I chose a J2O, which was refreshing, but I felt the drinks menu could benefit from more non-alcoholic options. Service - ⭐️⭐️⭐️⭐️⭐️ (5/5) The staff were attentive, friendly, and helpful throughout. Their positive attitude and prompt service really stood out. Atmosphere - ⭐️⭐️⭐️⭐️ (4/5) The cosy decor and inviting ambience were wonderful, but it was a bit noisy during peak hours, which slightly impacted the overall experience. Value for Money - ⭐️⭐️⭐️ (3/5) While the food quality was good, the portion sizes felt slightly small for the price, making the value a little underwhelming. --- Overall Rating: 20/25 (⭐️⭐️⭐️⭐️) The Hornsmill is a lovely spot for a relaxed meal with excellent service and a cosy atmosphere. There’s room for small improvements, but it’s still a great choice for a casual outing. I’d recommend trying their pies or visiting during quieter times to fully enjoy the experience!

What a find?! Incredible food, even better service. Dog friendly and great value. We'll be back.

The waitress was lovely and very apologetic but we waited an 1hr 15mins for our food which was not ideal with a 2 and 5 year old. The waitress was very apologetic. When the food did eventually come out part of the order was wrong but didn’t say anything as could not be bothered to wait any longer for it to be resolved

Christmas lunch very disappointing food was very bland and tasteless

Lovely atmosphere staff are lovely and warm and friendly. Good choice of food on the menu. Good service and the food was excellent. We will be going again soon. Would certainly recommend it.

I absolutely adore this place… for the vegans, there are options - just an FYI!

Very busy , meal very dry , looked like it had been under lights

Booked for Christmas Lunch for 15 people, we are accommodated in a lovely area with plenty of space. Food was delicious and served promptly. Staff were excellent, very attentive and great service. Not an easy ask for a large group. Highly recommended

Table for 4 and long wait for food to arrive which was mediocre at best. Had a pot of tea but no milk ?? had to ask for it. Overpriced for what we got, beef pie had been in the microwave too long. Deserts were miniscule. The previous times we have been I was not overly impressed but one hopes for improvement but seems to be worsening. Won't be back Highly unlikely we will be back

Recently renovated, and what a difference. Beautifully done. Service and food was exceptional. Will definitely be back.

Local to the area - Went here on Sunday for the Sunday roast that was amazing! the refurbished Pub looks fantastic and will be returning again soon. Ps. Please can I have Coca-Cola with my rum next time 😊

What has happened to this place? Christmas set menu, cold salty turkey, some orange mush, Hard nearly raw sprouts. Meal was disgusting. Service terrible, party of 15 and food was coming out late, The desert was meagre portions. Tablets arranged so we couldn't sit together, I asked for a full fat cola no ice, he put ice in it 20 seconds after asking, the drink was mainly soda water so tasted horrible. The atmosphere was like there should have been sticky carpet or sawdust on the floor. Only 1 disabled parking space in front. We won't be going here again.

Beautiful place, warm & cosy. The food was lovely & not too badly priced. The staff were very friendly and attentive especially the young lady who served us but the service was slightly under parr due to lack of staff.

No warm welcome nor was it even warm in there, had chicken & bacon cibatta, small piece of chicken only the end of the bacon & stacks of lettuce. Friend noticed a hair hanging from my food ( not my colour) the matter was resolved in the end with an apology but not the point I ate on my own as my friends had finished there's! Whole experience was not pleasant, it's ashame as we always ate there pre-refub & it's always been lovely, my friends & I have decided to meet up elsewhere sadly, no atmosphere in the place at all & the staff looked miserable.

LOVELY PLACE, BEEN TWICE ON THE RUN ON A SUNDAY FOOD IS GORGEOUS YOU WOULDNT BE DISAPOINTED. NEED TO BOOK THOUGH.

Excellent meal on a busy Saturday evening . All of the staff were polite and friendly , and excellent customer service skills .The food was really excellent , compliments to the hardworking chefs ! The newly refurbished main restaurant is really comfortable and a great atmosphere throughout . Well done to all the team and thank you .

Booked Hornsmill for an 89th birthday, 4 adults, took 25 mins to get drinks / food ordered, a couple who arrived after us order taken 1st. Once main meals were finished there was once again an unacceptable wait to be asked if deserts wanted. Lovely inside after refurb but service needs to be massively improved felt invisable. Mentioned complaint to a waiter to be explained had been very busy still no excuse for ignoring customers.

Jane looked after us very well and when we mentioned the green beans needed to be cooked a bit softer she said they'd sort it for our next visit! Roast and sticky toffee pud was lovely

High quality freshly cooked food and very friendly and knowledgeable staff. Our waitress Jane gave us excellent service and was very knowledgeable about the food.

Food and experience was amazing more than 5* for Jane thank you!

Very busy when we went, fortunately we had booked. Noisy atmosphere reduced the group enjoyment. Food acceptable but not exceptional although still good value for money. Would still recommend and return for another meal

Nice drive out to Helsby through one of my favourite places Frodsham. Food is very good. Especially the Sunday roast platter for two enough for three to enjoy really.

Very friendly and helpful staff, wonderful food a great place to take family for a meal .

Sunday lunch at the Hornsmill. Touch on the expensive side, Sunday roast not well presented and not particularly hot. Good service and pleasant in the conservatory section.

Excellent food and very well priced . Service was exemplary

Lovely meal, best Sunday roast I have had in a while. Will definitely be going back!

Smart gastro pub on the edge of Helsby, was the perfect place for a family meal. The food and the service was fantastic. The atmosphere was lovely, spacious, and quiet, the location of the pub and its outside is a little dull, but the pub itself is great.

We came as a party of 10,the girl serving us was absolutely superb at her job, food all came out quickly and hot and tasted absolutely amazing, couldn't fault anything at all, can't wait to come back 😊

Great atmosphere lovely food will visit again

Excellent food and service - very helpful friendly staff.

Lovely place to enjoy a family meal. Corrine served us and always made sure we were looked after, she was very helpful and pleasant. We will definitely come again.

Very nice food staff were lovely could not be more helpful

Absolutely lovely place, lovely staff and the food was excellent it really was . Will definitely be going back . It was our first time here and was truly lovely.

We enjoyed it, nice little dog friendly pub with a decent gluten free menu. The staff were good and everything was enjoyable

We were made very welcome by the staff and the service was impeccable. We were a party of six and all meals, without exception, were delicious. This was our second visit to the Hornsmill and we are definitely looking forward to our next one.

Good variation on menu, food was really good hasd lemon and herb pork fillet. Like the choice of small dessert with a hot drink. Service friendly and efficient. Nice atmosphere

Lovely family meal. Food was lovely as always. Waitress was lovely, chatty and attentive (sorry can't remember her name).

Been a few times over the years, food is always decent, nice staff and nice atmosphere.

Good service and excellent ploughman's

Very warm welcome, staff were really really nice (Sunday evening). Food was excellent and very reasonable. Will definitely be back again. Thank you.

Lunchtime meal after some sporting activities nearby

Nice environment a bit long between courses some served at different times

Had a lovely family meal with three generations at the Hornsmill where we were well looked after by Linda!

Very well cooked meal and flavours. Extremely friendly and supportive staff. Never had a poor meal here. Recommend to anyone.

Corinne was excellent in all areas.

Friendly staff, large welcoming venue and my starter and main from the lunch menu were both very pleasing

Lunch with staff for my imminent retirement..😊

Been before and loved it, had the roast and it was more like a school dinner, staff didn't seem interested, we were very disappointed

Lovely food, lovely staff. Love it here

Lovely place with great food Good atmosphere

Great food, Sunday roast was really good

Nice staff. Lovely and clean. I have a snack and it was nice.

A very good choice on the menu and the services was prompt but relaxing.

Stopped off on a bike ride for a 14.95 afternoon 2 course deal. Disappointed. The starter took 25 minutes to come and it was about 2 inches wide and an inch deep (a fishcake), in a little cream sauce. The 5oz steak writes took a further 10 minutes and was overdone instead of the "pink" I had chosen when asked. Tough and dry. The dipping peppercorn sauce was nice. The guy who served me was tremendously helpful with some first aid I needed. But other than that I don't recommend it. It was small, sparse helpings, not that nice and took so long that I missed my train out of Helsby.

Couldn't fault, staff lovely and helpful

Really lovely pub with great food and a welcoming atmosphere.

Who ever thought putting silver skinned onions in the steak & ale pie was a good idea must never have eaten it. 09/06/2024 Thank you for your reply which just proves the point and considering the food is not prepared in your kitchen but elsewhere and only warmed up on the premises, I don't think telling your kitchen staff will have any effect.

Fantastic family meal tonight to celebrate my wife's birthday. Food as tasty as ever. Service provided by the very friendly and efficient waiting on staff. My new go to restaurant for eating out. Keep up the excellent high standards people.

Fantastic, today Wifes birthday they coped with 11 of us with ease, not like a lot of other pubs in the area the roast dinners were brilliant and good value for money.

Good food, good service. Recommended

Delicious food (and decent portions!), friendly staff.