Based on 509 opinions finded in 1 websites
Opinions
The gym is amazing Alex was very kind, nice to talk to and very helpful
indieXdindie . 2025-03-18
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The outside is not great. The inside is great! It's hard to get in. You have to wait for someone to come and unlock the door. The room key for the front door doesn't work. Everything is clean and tidy. Absolutely all the amenities! The room has wonderful zoning! Although we didn't have the opportunity to enjoy a meal, we wanted to come back here.
Brigita Gaspare . 2025-03-18
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Enjoy staying at The Highfield. Rooms are spacious and clean and staff are all friendly and helpful. Plenty of free parking and close to the pub!
Emma Wood . 2025-03-11
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Room - '80 style, rather clean, but smelly. I think no one stayed there for a while. You can treat access to the Internet as non-existent. Signal was so low that I had to use my phone to connect my laptop. Water dripping from the leaking roof in the middle of corridor to a bucket, which seems it will stay there for years. No breakfasts, restaurant nearby serves food form about 10:00 am, so you end up eating in the room.
Krzysztof . 2025-02-25
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I wouldnt bother with bottomless brunch it is rubbish unless you enjoy non alcoholic cocktails even tho you asked for alcoholic ones we had a party of ten on saturday we all walked in sober and left sober after what was 11+ each supposed alcoholic cocktails in small glasses 🤔 nt even merry 🙄 dnt waste your money 💰 Thank you for your reply yes a couple of the girls had been before and recommended it even those girls said they weren't happy with it i myself have never been before ive seen the email and the offer of money off another brunch of £50 for 5 or more people unfortunately my first experience wasn't a good one and i will not be returning a brunch is all about the cocktails and they definitely was not up to satisfaction after 11+ i expect to feel some sort of effect many thanks 😊
Dawn Barker . 2025-02-12
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The hotel was a bit tired & dated, but clean. Staff were lovely. Breakfast was ok.
melody wilson . 2025-02-06
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The room was large but quite shabby and outdated. Mould covered almost every wall in the bathroom. There was stains over the carpets in the room. The room was freezing with no additional heating system appart form the small radiator. The main issue was the shower, it was just a little dribble. Once highlighted to the staff they did get on to it quickly and reported that it was back to full power, although it was improved it was still a weak dribble. They offered a room change but we were away all day so unable to move. Overall, not a great place to stay, not good value for money but could be worse.
Rebecca Williams . 2025-01-22
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Manager called sussan/ suuzan very very very rude I will put complaints in her behaviour was disgusting it felt like she's got some personal issue with me I will put my complaint in and we will take it from there
Mujtba Saad . 2025-01-19
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Stayed here many times, the rooms are big & clean it was ideal for our needs. We did not use all the facilities this time. Staff were friendly the prices very reasonable.
John Moran . 2024-12-18
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Lovely overnight stay. Car parking next to the hotel. Very large room, and bath with a shower. Staff were really friendly. We booked direct and could have free access to the gym, spa and pool. Got a discount for a meal at the pub next door, and had a great value breakfast. Would definitely recommend
steven brooks . 2024-12-08
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I stayed at the Highfield whilst visiting friends in Bradford. It is a family run business, and I found all the members of staff to be friendly, helpful, and professional. The room I stayed in was basic(and if I'm honest, could do with sprucing up a touch), but clean. The amenities included a TV, iron and board, a hairdryer, kettle, and a selection of breakfast drinks.On site, the hotel has its own pub(also called the Highfield, not surprisingly),a diner and an excellent wellness centre. The centre includes a decent sized gym, a sauna, a jacuzzi, and a superb saltwater pool. These are all free for the hotel's guests to use. The pub was good as well, and on Saturdays, they have live acts performing. The beer was reasonably priced as well. Breakfast is served at the hotel itself and was nice. It was a pleasant change to eat scrambled eggs that actually had taste as most places these days nuke them in the microwave. There is ample parking at the hotel, and a disabled main entrance. Access to the wellness centre can also be gained from within the hotel and this is also disabled friendly. Given the price(£70 per night on average) and the location, I would stay hete again.
Andrew O'Brien . 2024-12-01
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Nice place and use of the leisure facilities was great
Ross Hudson . 2024-11-18
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We coming here often with my wife and everything is amazing. However our last stay is absolutely horrible the members of staff are very unprofessional and rude Is a shame because of them people the hotel will loose a regular customer.
E S . 2024-11-16
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This was a perfect little find - it’s tucked away behind the Highfield pub (fantastic food and amazing service) The hotel was spotless with no faults and the room was massive We got a discount off food at the pub which was really good because the food was fantastic (You should try there all day breakfast or shanks Mmm) Staff where very friendly and helpful It’s a family run business and you can see and feel this when you stay because it has all the home from home qualities more than other hotels - it’s definitely a home from home and I already can’t wait for my next visit
Jennifer Grayson . 2024-10-31
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For me the location is perfect the hotel was brilliant friendly staff local pub and restaurant very nice and clean thank you guys I will be back
Darren Jackson . 2024-08-26
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We stayed here for one night as a family whilst in the area for a funeral. The room was large and great for the 5 of us for a short stay. There was space in the car park and an evening arrival was not a problem. Unfortunately the TV turned itself on, with volume, at around 3am which woke most of us - no idea what was going on there and not ideal. It's a little weird that you can't even pre-book a cooked breakfast, you can only get a continental takeaway bag. This wasn't suitable for our needs so we drove to Morrisons for breakfast instead.
Rachael Dines . 2024-07-31
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Room was very spacious but had decor from the 70's. My room never got serviced at all for my weeks stay and i put the " please service my room " sign out each day. Location was ok.
Antony Crooks . 2024-07-31
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A lovely warm and friendly hotel. Staff were really welcoming and nothing was too much. Rooms are basic but clean and very spacious. Plenty of storage space available too. The room had Tea/coffee facilities, clean towels. The hotel has a pub attached which also serves food which was really good. A great little place especially If looking to stay away from the town centre!
Nichola Davis . 2024-07-23
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Massive room, enough space to swing a lion. Generally a good comfortable stay. No breakfast included and only offered a continental take out bag for £4. But did include use of swimming pool, jacuzzi and spa facilities. I did not use or see them so no photos to show I'm afraid. Important context: My experience was a 1 night stay and does not represent this establishment in it's entirety. No-one in hospitality sets out to provide a poor experience.
Brekky Ninja . 2024-07-12
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Just want to say thanks for the great wedding reception you did for my daughter.... Would rate the room but lived close so went home...
jeffrey moll . 2024-06-30
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Booked 2 rooms at the Highfield and a funeral buffet in June 2024. The staff, especially Sarah were just so lovely and nothing was too much trouble. During a difficult time they did so much to help and made sure everything ran smoothly. The rooms were massive, beds and pillows comfy and the setting quiet as we were at the back of the hotel. We had our dog with us and there is a garden area out the back and the on site pub is dog friendly as well. Food was excellent and good value too. Honestly could not recommend them enough. Far better to give your money to a family run hotel like this than a massive faceless chain. Thank you all so much.
Ameena Mc . 2024-06-26
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Drinks are cheap enough that's all I'll say.
peter morgan . 2024-06-08
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This is a great hotel. The rooms are clean and spacious and the staff are always friendly and welcoming.
Lesley Costello . 2024-05-27
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I was late arriving so the receptionist waited 20 minutes after their shift for me. Room was great - large, comfortable, and very pleasant. Can’t really fault it..! Had a smashing meal at the restaurant which was very nice and bar staff were exceptionally friendly. Nice to have a nice trip!
Scott Bradley . 2024-05-21
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Easy place to find great people ABIT slow on bar overall great wedding planner fantastic
Paddy Asquith . 2024-04-29
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Rooms very spacious and fit for purpose looking a bit tired shower wouldn't fit in it's holder prorply rooms a bit cold at night
bud citroen . 2024-04-27
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Does exactly what it says on the tin staff were very friendly and we had a comfortable stay 👍
Ben Hodges . 2024-04-22
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Very friendly staff who were very welcoming. Our room was enormous with a very comfortable bed, lovely crisp white linen and fluffy pillows. The room and bathroom were clean but the decoration could do with an update. The shower was large and the water was hot but the pressure was a little less than ideal. It amuses me that Google asks you to rate location.......if it isn't right, choose a place that is!!
Dave Taylor . 2024-03-25
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The bridal suite room was very spacious and comfortable. Breakfast was good.
Tamara Murphy . 2024-03-14
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Went for brunch the food was dry no flavour to it had chicken tikka on naan didn't taste of anything paid £100 for 4 of us wouldn't ever go again
Melissa Sharkey . 2024-03-11
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Stayed overnight as we attended a party next door. Staff were lovely. The lady that checked us in was fantastic ! If you're looking for a cheap get your head down this is your place . Unfortunately the hotel is in need of some magic. Leaking roofs with buckets out on the floor and Stains on furniture and some questionable curtains!! The bathroom although clean had a very damp smell about it . We were given the opportunity to use all facilities though in our package but as it was a flying visit we didn't use the pool or sauna .
Sam Barwick . 2024-01-28
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I had a 1 night stay on Christmas day to be close to family & the hotel was the perfect walking distance, warm, clean & comfy, the staff were all super friendly & helpful. 😊
Alex Ashfield . 2023-12-30
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Excellent value for money. Staff are very friendly and helpful.
William OBrien . 2023-12-28
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Very basic and outdated. Rooms are huge.
Finley Partridge . 2023-12-21
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room was moldy there was even mold on the TV
kimberley pierrepont . 2023-12-19
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The radiators are only switched on once you have checked in, and I can testify having spent an entire night here, the room did not heat up. I went to sleep cold and I woke up cold. My father at least was able to double up on the duvet, but | had no such luck as there wasn't any additional linen or blankets in the room and reception had abandoned post by 23:30 There was 'retro night' at the pub/ club that shares its car park and patrons with the hotel, but I needn't have bought tickets as the music could be heard from our room as i tried try to sleep during this pit stop on our long journey. The rooms do not have a phone and the remote control for the TV do not work. I know this to be true as we had to switch our original room, due to the heating not working at all in there, and we had the same remote control issue there. So we went from a freezing room to a cold room in the end.
Kamal Ali . 2023-11-27
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9 Opinions
Got a sausage sandwich with 1 sausage in the sandwich, and the other 1 sausage (so i got 2 sausages in total in the sausage sandwich) had fallen into the bag. My girlfriend ordered a sausage bean and cheese melt, which when we sat down to eat felt as if it had come straight out of the freezer. A cup of tea which tasted like boiling piss. The staff and service was atrocious. Will certainly never be visiting again.