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OpinionsNoteGoogle5004.1

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Nice place and use of the leisure facilities was great

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Ross Hudson . 2024-11-18

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We coming here often with my wife and everything is amazing. However our last stay is absolutely horrible the members of staff are very unprofessional and rude Is a shame because of them people the hotel will loose a regular customer.

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E S . 2024-11-16

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This was a perfect little find - it’s tucked away behind the Highfield pub (fantastic food and amazing service) The hotel was spotless with no faults and the room was massive We got a discount off food at the pub which was really good because the food was fantastic (You should try there all day breakfast or shanks Mmm) Staff where very friendly and helpful It’s a family run business and you can see and feel this when you stay because it has all the home from home qualities more than other hotels - it’s definitely a home from home and I already can’t wait for my next visit

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Jennifer Grayson . 2024-10-31

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For me the location is perfect the hotel was brilliant friendly staff local pub and restaurant very nice and clean thank you guys I will be back

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Darren Jackson . 2024-08-26

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We stayed here for one night as a family whilst in the area for a funeral. The room was large and great for the 5 of us for a short stay. There was space in the car park and an evening arrival was not a problem. Unfortunately the TV turned itself on, with volume, at around 3am which woke most of us - no idea what was going on there and not ideal. It's a little weird that you can't even pre-book a cooked breakfast, you can only get a continental takeaway bag. This wasn't suitable for our needs so we drove to Morrisons for breakfast instead.

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Rachael Dines . 2024-07-31

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Room was very spacious but had decor from the 70's. My room never got serviced at all for my weeks stay and i put the " please service my room " sign out each day. Location was ok.

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Antony Crooks . 2024-07-31

MORE AT Google

A lovely warm and friendly hotel. Staff were really welcoming and nothing was too much. Rooms are basic but clean and very spacious. Plenty of storage space available too. The room had Tea/coffee facilities, clean towels. The hotel has a pub attached which also serves food which was really good. A great little place especially If looking to stay away from the town centre!

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Nichola Davis . 2024-07-23

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Massive room, enough space to swing a lion. Generally a good comfortable stay. No breakfast included and only offered a continental take out bag for £4. But did include use of swimming pool, jacuzzi and spa facilities. I did not use or see them so no photos to show I'm afraid. Important context: My experience was a 1 night stay and does not represent this establishment in it's entirety. No-one in hospitality sets out to provide a poor experience.

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Brekky Ninja . 2024-07-12

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Just want to say thanks for the great wedding reception you did for my daughter.... Would rate the room but lived close so went home...

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jeffrey moll . 2024-06-30

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Booked 2 rooms at the Highfield and a funeral buffet in June 2024. The staff, especially Sarah were just so lovely and nothing was too much trouble. During a difficult time they did so much to help and made sure everything ran smoothly. The rooms were massive, beds and pillows comfy and the setting quiet as we were at the back of the hotel. We had our dog with us and there is a garden area out the back and the on site pub is dog friendly as well. Food was excellent and good value too. Honestly could not recommend them enough. Far better to give your money to a family run hotel like this than a massive faceless chain. Thank you all so much.

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Ameena Mc . 2024-06-26

MORE AT Google

Drinks are cheap enough that's all I'll say.

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peter morgan . 2024-06-08

MORE AT Google

This is a great hotel. The rooms are clean and spacious and the staff are always friendly and welcoming.

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Lesley Costello . 2024-05-27

MORE AT Google

I was late arriving so the receptionist waited 20 minutes after their shift for me. Room was great - large, comfortable, and very pleasant. Can’t really fault it..! Had a smashing meal at the restaurant which was very nice and bar staff were exceptionally friendly. Nice to have a nice trip!

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Scott Bradley . 2024-05-21

MORE AT Google

Easy place to find great people ABIT slow on bar overall great wedding planner fantastic

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Paddy Asquith . 2024-04-29

MORE AT Google

Rooms very spacious and fit for purpose looking a bit tired shower wouldn't fit in it's holder prorply rooms a bit cold at night

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bud citroen . 2024-04-27

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Does exactly what it says on the tin staff were very friendly and we had a comfortable stay 👍

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Ben Hodges . 2024-04-22

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Very friendly staff who were very welcoming. Our room was enormous with a very comfortable bed, lovely crisp white linen and fluffy pillows. The room and bathroom were clean but the decoration could do with an update. The shower was large and the water was hot but the pressure was a little less than ideal. It amuses me that Google asks you to rate location.......if it isn't right, choose a place that is!!

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Dave Taylor . 2024-03-25

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The bridal suite room was very spacious and comfortable. Breakfast was good.

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Tamara Murphy . 2024-03-14

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Went for brunch the food was dry no flavour to it had chicken tikka on naan didn't taste of anything paid £100 for 4 of us wouldn't ever go again

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Melissa Sharkey . 2024-03-11

MORE AT Google

Stayed overnight as we attended a party next door. Staff were lovely. The lady that checked us in was fantastic ! If you're looking for a cheap get your head down this is your place . Unfortunately the hotel is in need of some magic. Leaking roofs with buckets out on the floor and Stains on furniture and some questionable curtains!! The bathroom although clean had a very damp smell about it . We were given the opportunity to use all facilities though in our package but as it was a flying visit we didn't use the pool or sauna .

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Sam Barwick . 2024-01-28

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I had a 1 night stay on Christmas day to be close to family & the hotel was the perfect walking distance, warm, clean & comfy, the staff were all super friendly & helpful. 😊

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Alex Ashfield . 2023-12-30

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Excellent value for money. Staff are very friendly and helpful.

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William OBrien . 2023-12-28

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Very basic and outdated. Rooms are huge.

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Finley Partridge . 2023-12-21

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room was moldy there was even mold on the TV

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kimberley pierrepont . 2023-12-19

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The radiators are only switched on once you have checked in, and I can testify having spent an entire night here, the room did not heat up. I went to sleep cold and I woke up cold. My father at least was able to double up on the duvet, but | had no such luck as there wasn't any additional linen or blankets in the room and reception had abandoned post by 23:30 There was 'retro night' at the pub/ club that shares its car park and patrons with the hotel, but I needn't have bought tickets as the music could be heard from our room as i tried try to sleep during this pit stop on our long journey. The rooms do not have a phone and the remote control for the TV do not work. I know this to be true as we had to switch our original room, due to the heating not working at all in there, and we had the same remote control issue there. So we went from a freezing room to a cold room in the end.

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Kamal Ali . 2023-11-27

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