The Heatherlea Bakery in North Down

The shop was busy when we called in. We found a table in the cafe and had a look at the menu. The ordering system seemed a little confusing and people didn't seem to know where they ought to be queueing. When the food came it was great. My other half had the breakfast and said it was really good. I didn't find the staff particularly welcoming. I know it was busy but even a smile would make customers feel welcome.

The food here is really good and the hygiene of the cafe is very good, however I have been in here a few times now for breakfast and lunch and every time I am greeted by an employee eating her breakfast behind the counter, a number of times tucked down behind the service area, the lady seems frazzled and panicked when she realises there is customers to serve so the reason I am giving a poor review is because I would like to order breakfast/lunch and not to be served by someone in the middle of theirs, surely the staff get breaks for that. Overall the rest of the staff are very kind and pleasant and I would remain a customer however I will probably prefer to take out from the bakery than order in from now on.

This is a great little place, the food is fresh and beautifully cooked. My husband and I had Christmas pie, which was turkey ham stuffing and cranberry, it came with a side salad and the most delicious chunky chips. Staff very friendly and nice atmosphere. Prices on a par with pub food but a a step up in quality. Yum

We really enjoyed our couple of visits to Heatherlea. The service was great, friendly staff & the food was so delicious. Would definitely recommend

We called in for lunch got ham and cheese rolls price displayed £5.95 1 coke £2.35 and 1 water£2.10 bill came to £20.35 they add on £2 per person for sitting in outrageous water extortionate £7.95 for a bap never will return and will check if they display this extra £2 to eat in 2.36 for water it's not the ritz