The Griddle in Swindon

We decided to get a takeaway during the second lockdown. We were feeling a little deflated by the usual dominos and McDonalds so decided to be daring and go elsewhere. We found this little gem which I had never heard of before. The menu looked great so I ordered a blue cheese burger meal and my husband ordered the chicken burger meal. Ordering was easy and the food arrived when it stated it would. I have to say it’s probably the best burger and chips I have ever had in my life. It was really fresh and had been cooked so well. My only gripe was that it was very expensive, especially for takeaway. But definitely worth a try!

Went to order online told me it would be 45 mins. Waited and waited it never arrived. Got an email to say they rejected my order as they were to busy. Never heard of this in my life. Really poor customer service. No wonder the shop is for sale.

Me & my wife were after fast food, looking for burgers. Ordered the blue cheese beef burger, double chicken thigh BBQ burger as meals served with a very generous amount of chips and a can, also a small portion of wings and garlic bread. This is the best halal beef burger I have pretty much had ever except for Hardees in Dubai and Pakistan. The beef was moist and sumptuous and clearly made in house and not one of the horrible frozen variety you get in some turkish/ kurdish takeaways - Im sorry but those nasty burgers have a special place to remedy some hardcore drinking binges but they are not gourmet burgers. While not sure this qualifies as a gourmet burger - it was damn good, the caramelisation alone was perfection - and the blue cheese was just perfect, not too over powering or runny - just right! My wife can be very judgemental but her chicken burger went down very well, also nice and moist and generous portion of meat with two well proportioned chicken thighs. The garlic bread was ever so greasy but still really tasty and the wings remind me of Black Rooster in Glasgow - honestly excellent - we only had 3 but they were a really decent size and clearly very well basted with sauce on the grill so they were moist and properly cooked. All in all this place is a real find - the staff were friendly and I cant wait to go back and try other stuff on the menu, maybe their shakes and more of those wings!!!

Ordered their Texas burger, fries and coleslaw! Wish I had stuck with Wagamama. Fries cooked in old oil, so inedible! Coleslaw worse than Tesco value (not that I’ve had it but can’t see even Tesco selling this sort of coleslaw under any guise) burger did not taste nice at all, no beef taste and full of salt! That was one bite and it all went in the bin!

We had a delivery last night and I can say I was very impressed!! We have ordered from other places like this but no where as good! Unfortunately they didn’t have one of my options but they called me to let me no and offered anything else in replacement! Even the way he spoke to me was lovely 😊 so didn’t make it a big thing. again I was shocked as lately speaking to other fast food places and getting such a rude response this was like a breath of fresh air! We definitely will be returning can’t wait to do so!

Ordered early Sunday evening for delivery. After about 40 minutes the restaurant called enquiring when we were collecting. Not sure how I managed to order for collection when I put my address in twice - once for delivery and once for card payment. However, the Griddle delivered quickly after that and the food was hot. Food was great in my husbands opinion and ok in mine (thought the burger tasted a little too spicy), though I really like the chips. Cost is a little high for fast food as it was just under £30 for two (2 courses plus a dessert to share) but I expect we will order again.

Ordered though UberEats. Burger came with a bun when requested not to. Lemon Chicken was way too spicy. Didn't arrive with a fork.

Appart from the new girl with dark hair that litteraly DOES NOT SMILE and made me feel SOOO uncomfortable I said thank you at the counter and she legitimately did not respond! ,, I absolutely love the place and food!All the other staff are friendly and seem to love life (even the other new ones - to be even more specific she's a teenager probably in her 18's... Very rude. =)Couldn't say anything at the counter it'd be too awkward otherwise

Their burgers are very delicious and tasty, very fresh and affordable my girlfriend and I really love it we're regulars!!

Very good food and i just recently notice they have the very cool uniforms on, the tables are always so clean and the floor.The food is absolutely amazing and still amazing even if delivered (it's hot and always on time, staff are friendly and smily)All the times I've been there re the consistency of good quality food and service is always garanteedMy boyfriend and I are regulars and its amazing

Good food at good prices. Service was a little slow but nothing too bad. Person at the till had a little difficulty understanding me as the gentleman struggled with speaking English. Flavour good and decor is nice.

The food here is very nice, but I would advise anyone to opt for collection rather than home delivery.

Hey, it midnight and you need food! The patties might not be the best ever, but the bun is always fresh, the dressings are nice, the sides are good and the delivery swift and reliable, it’s not gourmet, but it is good!

The food was very nice especially the burgers, very nice and succulent. Staff were friendly and welcoming and the general atmosphere of the restaurant was good, this place is a great option if you want a good meal at reasonable prices.

Great place for gourmet beef burgers and grilled chicken. Excellent service and great food. The restaurant is immaculate