The Grapes - Pub & Carvery in St. Helens

Always a lovely atmosphere If you’re going and it’s a busy day call ahead to avoid waiting or disappointment Food was nice

Staff very friendly, Jennie and Heather in particular . Great customer service from them both.

Very friendly staff! Heather and Jennie very accommodating to all of our requests.

A outstanding pub to eat at. Food great quality.

Upon arrival met by a lovely host and shown to our table. At the bar the server was welcoming and friendly. We both ordered the carvery and were not disappointed, portion size very generous, the meats cooked to perfection and the veg unlike many other restaurants we have been to was fresh, seasoned, moist and great selection. The pub itself was very comfortable, warm and homely, with a relaxed atmosphere. This is somewhere I would happily come to again and happily suggest to others to try if not been before. Thank you to all the staff for an enjoyable evening.

Absolutely brilliant family evening spent at the grapes . Wonderful food Amazing staff fantastic evening

We love attending the Grapes because the staff are first class, they completely understand what customer service is and how to keep everybody happy and entertained.

I don’t usually do reviews however this is By far the best carvery I’ve been too the food is like your grandma cooked it for you, the staff are lovey friendly relaxed and helpful I honestly can’t recommend this place enough

Always a great experience in The Grapes! The staff are always happy to accommodate and friendly.

The food is always amazing. Mixed grill is the best.

Great food very pleasant helpful staff. Clean ,warm venue. Plenty parking. Would recommend friends & family

Every time we visit the standard of food, ambience and friendliness is excellent.

Fantastic food. Great service - special mentions for Jennie and Laura both members of staff were really polite and friendly.

Had a carvery, every thing was perfect except for the sprouts, they were not cooked properly.

The food was amazing and so was the dessert but there was one staff member who was very rude and kept walking past our table and looks at my family and try rushing us out if the restaurant I will never be rush trying to eat my food and my mum boyfriend was playing the casino games and I was coming back from the bathroom and saw him playing as asked what game he was playing and the same staff member who keeps giving my family weird looks came up to me and touched me and said I can’t be there talking it my mum boyfriend when I can she was so rude and I will never be going there again

Food lovely, lots of choices. staff very helpful. nice and clean eating areas. Well Recommend.

Lovely food. Very friendly staff

Great staff make u feel welcome every time we come here

Found staff very helpful & friendly couldn’t do enough to accommodate us. Food excellent & Chloe did stand ou

Food and service is always spot on.

Food is great and staff are first class!! Highly recommended 👍

Always amazing service, friendly competent staff, best carvery around. And always busy, because people keep coming back.

Lovely meal at the Grapes, food and service are always consistently good and staff are really friendly. Great place for a carvery

Really enjoyed our meal and the staff were lovely, especially Jenny and Lynne two fantastic staff members.

Warm friendly atmosphere and exceptional staff service. Emma and Jenny are really attentive and looked after us really well, thank you x

been coming here for years and the carvery is fab, great choice of beers and the staff & management are just the best!!

Lovely carvery everytime we visit

I love this place, excellent staff, Excellent atmosphere, excellent food, just excellent

Loved the food here and carvery was great 😊

Excellent food. Staff were all attentive to everyone's needs. Very good value for money. I will definitely be visiting again.

Staff are amazing happy to help and the food was lovely

Visted twice, had a lovely meal both times. Staff very friendly and also fast service. All in all great

Booked a table for 4 on Christmas Day, paid the deposit as requested. Got a phone call 2 weeks later to say my booking has been cancelled. Apparently a ‘glitch’ in their system shouldn’t have accepted the booking. I was told the £40 deposit would be refunded. 5 days later still no refund so I phoned & was told the manager would call me back. 24 hours later still no call so I went in person. Explained to the lady front of house my reason for being there & she said she would go and get the manager. Conveniently the manager had a family emergency so was unable to deal with my query. I was told refunds can take up to 10 days! As I wasn’t getting anywhere with staff I left a comment on the Facebook page asking why I have to wait for a refund, surprise surprise the comment got deleted. If I return goods to a store I get a refund straight away. Why should I be expected to wait 10 days for a refund because of YOUR mistake!! Absolutely appalling customer service. Usually eat here regularly but won’t be returning & won’t be recommending to family & friends.

Took my grandchildren out for a meal yesterday and we had a very pleasant dining experience which isn’t always the case with a three year old. The staff were amazing and accommodated the children’s requirements above and beyond. Food, environment and staff were fantastic. We will definitely be coming back! Thank you all for your hospitality!

Had a lovely meal this evening, being greeted by Emma as we entered ,all the staff pleasant and polite

After a long walk in Llangollen we decided to have some lunch so instead of finding somewhere local we drove back to The Grapes because the carvery is legendary. Once again we were not disappointed, it was a gorgeous meal and well worth the drive back.

Emma and her team gave excellent customer service a credit to the pub

Emma was a superb host for a lovely lunch

Had the carvery today which I can't fault. Friendly staff.

Great environment, lovely company

I eat from here at least once a month, almost always the carvery. Food is always of a good standard

Front of house service absolutely appalling. The lady with the short hair, who meets, greets, and seats you, needs sending on a customer service course. My advice to her, If you can't stand the heat, get out the kitchen. We didn't even get to eat, we left. Will not be going back.

Food always amazing,great atmosphere. 100% recommended.

Very nice great staff especially Emma

Been to this pub numerous times and have never had a bad meal or experience. Staff are really friendly and the food is excellent and very reasonable, can’t recommend enough!

Great food and service as always.

Fantastic food and service as always Dont always book but girls always mange to fit us in for our monthly visit

Overall lovely clean and friendly atmosphere. Nothing is too much trouble for the staff. They are so friendly and helpful.

Had a great roast dinner here from the carvery! Like a home cooked one, really good. And great value too

Went with my sister today had the carvery was delicious, meat juicy and plenty of choice with the veg and potatoes. Will definitely go again.

Staff are lovely, approachable and professional at all levels. Management team clearly works hard and care about customers.

Unbeatable carvery. Quality food with friendly staff and a nice quiet atmosphere 👍

Posted about here previously. Mucky tables no service. We went somewhere else. I've never been back, whatever is said it was not good on my last visit and the place is in darkness in evenings is it a curfew, what's going on in this so called country. Thanks for comment, yeh was a bit ago, was supposed to be a special day but no one around to assist no tables ready we we all dissapointed , don't know if it was one off as it sometimes appears popular, must have picked wrong time, may perhaps try again.

Excellent carvery, but you can never speak to anyone on the phone.

Wonderful carvery all 3 meats was well cooked and tasted great. Really good value for money.

The Best carvery ever. Went on a Sunday. The smell of roast dinner cooking was enough to entice me. This is a very popular carvery so quite a queue but moved fast. Food was exquisite. So much choice. I had some of everything. Loved it. Would be wise to book for a Sunday but this fabulous carvery is on every day. 10/10 for the chef staff and atmosphere.

Amazing carvery, good service. Deal at the moment 👍 can highly recommend the best place for a carvery

Visited on Sunday 6 October to celebrate my mums birthday and I can’t recommend it enough! Fabulous food - we all had the carvery and every one of our party of 14 commented on how delicious it was; amazing and attentive staff - everyone was so friendly and helpful and went over and above to make it a special occasion and excellent value for money. It was very busy so booking is essential but that’s because it’s so good. Thanks to all the staff at The Grapes.

One of the best carvery's around. All of the vegetables were fresh, and none were overcooked. The meat was tender and not dried out. A very good selection of potatoes and vegetables to choose from and the roast potatoes were perfect .Even the gravy was just right. Plenty of sauces to choose from, too. A really delicious and tasty roast meal. No wonder the place was busy. Have to say a big well done to the chef and the people in the kitchen who definitely know how to do a good carvery And of course, the floor staff, who were very polite and full of smiles.

Brilliant staff, excellent food and drink

Great food great people great place see you again

Went for the first time today with the wife, did not know what to expect as we only saw this online, was very pleasantly surprised. Was greeted by a very polite lady who showed us to our table. As for the food OMG it was delicious, I had the crispy chicken and my wife had the large fish and chips (2 pieces of fish) the portions were that big my wife gave me half of hers. The food tasted absolutely fantastic. Will definitely be coming back.

Carvery was stunning, couldn’t fault it, chef was friendly and will definitely go back for that, but we ordered a burger and fries from the menu also and honestly, it was really bad, didn’t look or taste very good and my daughter left it after a bite and had a couple of fries, burger was frozen and bun was stale, such a shame and spoilt it for us because she didn’t enjoy her food, staff were ok, lots of girls standing around chatting when I went to place my order which was uncomfortable and front desk cashier only talked to us to say, I need the table back in 2 hours. My 1 star was for pub menu food but the carvery food was 5 star

Fantastic staff and service as always

Absolutley amazing every time we come, Best carverys about! And staff are so lovely especially chloe shes the best! Thanks again x

Crispy chilli beef was amazing! Really enjoyed the carvery too. Definitely be back with the family for a Sunday dinner! Lovely staff and service too

Lovely roast roast potatoes beautifully and mash meat tasty too.

Julie and her Team run an amazing pub!

Fab even when busy find us a table staff are fab

Very good Carvery and Service... highly recommend 👍

Lovely food and lovely staff thank you

Just visited the grapes for carvery not the first time we have been but must say it's always a beautiful hot carvery but could not believe how busy they were & how fantastic the staff cope. Just felt the need to acknowledge what a great pub & staff excellent.

excellent service from the lovely emma , great food friendly staff all round well recommend the grapes for a tasty carvery

Lovely staff very friendly and helpful also the food is amazing

The last couple of times we have been, we have had the carver. Everything was very nice. Myself I think the small is enough. Staff is also nice and friendly. We only had soft drinks as driving.

Loved the food had the chick n mix but was stuffed as it has large, filling portions for decent prices will be returning

Recently had two visits in one week here, both absolutely fantastic and faultless, been coming here now for getting on 4 years. Everything was perfect, the staff are so welcoming and helpful. I often take my elderly mum and they are so lovely to her. They really make her feel special. The food is always amazing. Never had a bad meal here. Would highly recommend.

Food is lovely never had a problem recommend to everyone.

Great food, staff are very pleasant helpful. I would recommend booking as we just about got a table on a Monday dinner time. Very popular for carvery as well

Went for carvery tonight for friends birthday, food is always excellent, and staff are friendly and attentive, we have been a few times as it's the best carvery I've ever had, would highly recommend.

Amazing staff. Amazing food. Definitely would recommend.

My dad and I eat here every week. The food is unfailingly excellent and I really don’t think you could beat the carvery 🤤. The atmosphere is lovely, no loud music to interrupt our conversation. There’s always a lovely buzz. The staff are great, both behind the bar and serving food. We will be regulars for a long time to come.

I would like to say I feel like part of Green King family coming to grapes with lovely staff and friends

Absolutely faultless at every visit. Food is fantastic, staff brilliant and the atmosphere is always friendly and welcoming. We have visited this pub lots of times and it never fails to provides 5 star service in all aspects. Well done to everyone at the grapes for consistency and quality whilst maintaining value for money.

Atmosphere was fantastic. Service was fab. Always come with a smile. Food great.

brilliant carvery 👍 best roast dinner I've had in years, and squeezed me and my daughters in even though we hadn't booked 👍 definitely recommended 👍👍

Was a very hot day and very little airflow in pub but otherwise nice.

Really enjoyed the carvery. Good value for money.

Today our Breast Cancer charity Breast Mates had a wonderful afternoon at The Grapes thanks to Julie and her team. We needed a place that could cater for 45 members and volunteers to share a special afternoon to celebrate the life of a beloved young member and friend, Gemma ❤️ It was Gemma's wish that we'd all get together in the way she loved for food, drink and ofcourse cake. We are so happy that we chose The Grapes as the food was delicious, we were all seated in one area and nothing was too much for Julie and her team. Gemma would have loved it. Thank you 😊

Great pub, great atmosphere really good value for money, Julie and the team so welcoming, we went on Sunday with the whole family, to join my mum and dad who go every Sunday. Couldn’t fault the service at all and will be returning.

Beautiful pub, excellent carvery and amazing staff!

We visit every weekend and Emma always accommodates The team are friendly and helpful and the carvery is always fresh and delicious.

Fabulous time at The Grapes for an impromptu tea. Pre booked a table as it does get very busy. Ordering is easy at the bar. Food ordered and it came within minutes, queue for the carvery moved fast. Absolutely delicious food, piping hot and wholesome. Whole trip was done and dusted within 40 minutes, no waiting around.

Best roasts ever, we go every Sunday for the carvery. All the staff are friendly and very helpful. If we can’t get out the take away carvery is a lifesaver.

Best roast dinner I've ever had out. Plus staff are unbelievable. Other food is fab never wait long. X

As always excellent food and A1 service with a smile…

Foods amazing staff very helpful and pleasant

Good service and food. highly recommend the food.

Food was lovely and staff was helpful and cheerful

Called in today as was in need of a good carvery. Didn't have to make an appointment, staff were fantastic and the food was amazing and piping hot. I will be back for next week.