The Golden Empire in Ealing

Buena comida. Estábamos visitando Londres para Navidad y nos detuvimos aquí la noche de Nochebuena. Es la mejor comida china que hemos tenido en Londres. Tienen el mejor arroz frito con pato asado y su chowmein también es muy bueno. Teníamos el chowmein de carne y camarones.

Over 45minutes and still waiting because Just Eat will charge me anyway. Those people are real bonkers

Over 45minutes and still waiting because Just Eat will charge me anyway. Those people are real bonkers

Fui esta noche para llevar algo y todavía corro al baño cada 10 minutos. Además de esto, el tipo que tomó la orden tenía una actitud muy mala, casi grosera. mal mal y de nuevo mal lugar!

tasted like reheated old food , Will never order from here again!

Best takeaway shop i have eaten from so far.

Absolutely, impressed with the service from calling to delivery. Three things impressed me: - speed of delivery - piping hot food - portions given. I’ll be eating well for the next week!! Outstanding!!

Order was late, no communication from the restaurant and food was bland. Won't order again.

Everything was fairly bland in taste but worst thing was the sweet and sour chicken was rock solid really tough meat as if it was not cooked properly and the prawns in Kung Po dish although battered and deep fried still had some shells on. Also cannot understand why it takes an hour to deliver a basic meal for two to a location around the corner???

very poor quality food, disgusting, old products, will never order again should be shut down!!!

The food tasted old like it had been reheated will not order from there again

I think they must have a new chef 👨‍🍳 The food was excellent and very tasty 😋🌟🌟🌟🌟🌟The best I’ve ever had since ordering from there💫

2hrs 15 mins late. Free prawn crackers did not arrive. A note left for the restaurant was ignored. Food was cold. Extremely disappointed with quality and a waste of money.

Order placed at 1825 asking for asap. Delivery advice was for 1930, food turned up at 2015. Apart from the prawns in batter, it was cold Will not be ordering from this restaurant again. No updates until I used the help function. Restaurant is only a 5-10 minute drive from my address.

The pad Thai and Thai green curry was the most bland, watery and flavourless I've ever tasted.

Food arrived cold, restaurant very rude unwilling to help

Food was awful, doesn't taste much. Especially for a £90 order!

Food had no sauce in it, felt like i was eating plain rice and prawns

Disappointed! Ordered Half crispy duck and received 2 legs with only skin and bones hardly any meat!Paid £17 for it and had to throw it in a bin! Unacceptable

ordered half crispy duck but all we got was bones and duck skin. unacceptable!!! there should be meat from one breast but all I got was skin and bones from 2 legs! very disappointed!will never order again!

Food was ok - ribs were burnt couldn’t eat them

Bit disappointed in the standard of the food, lots of noodles & not a lot else. Not surprising with how quick it arrived!

Food was great (as always). I called up and staff were polite. 2 stars for delivery time as it took about 80 minutes to get my food. I ordered at 2pm and received it 3:20pm. Technically on time as once I had pressed order, the delivery time said 3:20pm, but this was so unexpected - and only informed after I had ordered - that it should take 80 minutes at a non peak time (on average).

Sorry i did not enjoy this meal, the mixed platter was disaster..had to throw ribs, and prawn toast in the bin. the ribs, no prawn toast and chicken satay where unseasoned and over deep fried. There was no chilli deep included either. i ordered deep fried bean sprouts, i got garlic bamboo shoots and chestnut instead. that was not appreciated. They also give a new name for "Crispy" shredded chilli beef and Aromatic Duck was over fried... sorry this meal was not a good experience.

One of our dishes was delivered wrong - we ordered and paid extra for prawn but a chicken dish was delivered. When we called to tell them, we were told we were not allowed a refund or for the correct dish to be delivered - the man who answered the phone pretended to be the cleaner to avoid giving us what we paid for. The dishes we did receive were ok - the chicken in the chicken balls was very tough and over cooked and the rice was dry. Starters were good and the delivery was on time.

Rice container half full ribs were not edible apart from that rest of food ok

Ordered from here for the first time today. The food arrived on time and was hot like it had just been cooked. The quality of the food was fresh and flavoursome. We ordered beef chow mein, egg fried rice, sweet and sour chicken and Thai green curry with a mixed platter for starters. Thoroughly enjoyable. Will be ordering again.

we have ordered food many times, but the last order the food was not as good as before at all, probably they have changed the chef. I have lost the trust, dont think we will order again.sorry

Not great, not bad, but prob one of the worst I’ve had, sauce is watered down, not authentic Chinese food, very disappointed

Nearly 2 hours waiting for delivery to be then told the driver gave our order to someone else - bunch of jokers

Excellent and prompt service . Very good and tasty food .

best food in the neighborhood always fresh

The food was good, however the delivery was 30 mins late. I pre ordered at 16:30 requesting delivery between 19:15-1940 it didn’t arrive until 20:20. I had to call the restaurant to find out how long.

Buena comida, gran parte, muy barato, alto nivel de servicio, muy recomendable. Volveré allí

The pad Thai wasn't cooked properly and it was hard to chew. The green curry did not taste like green curry.

ABSOLUTELY FANTASTIC FOOD ❤️ On Time Very Fresh A+++++ ⭐️⭐️⭐️⭐️⭐️⭐️

Excellent and prompt service . Lovely tasty food .

food not brilliant - too much sauce in everything and the chicken in black bean sauce was disappointing. we ordered a shredded chicken chilli starter again very disappointing as it was smothered in a sweet n sour type of sauce - not at all what we expected.

Even though we were initially really happy to receive food earlier than estimated, the feeling soon changed to disappointment - one of our items was missing and the restaurant then ended up not sending this item until over an hour later. the quality of the food was abysmal - the mixed platter ribs were inedible and the meat questionable. Thai Green Curry was completely watery and the chicken looked like it was undercooked - its journey into the bin was very fast. Pad Thai was edible, but disappointing - lacked meat, the cashew nuts were just dumped there and the noodles dry. The black bean sauce with beef was tolerable in terms of the sauce, but the beef itself felt like it was overcooked and was chewy. Overall, the food was of such poor quality and resembled a chinese/thai cuisine so little that we will never order again.

No words....amazing quality and variety of food...delivery as always on time and earlier ...couldn't ask for more.5* always

See my previous very positive review even though the wrong food was delivered and the correct food delivered later. This time I added the comment: "Please check items delivered as ordered" I had ordered 'House Special Noodles' and received 'House Speial Rice instead'.

Ordered 3 different Chow Mein dishes. 2 were inedible due to the amount of salt, The 3rd was fine.

Excellent and prompt service. Lovely food . Very recommendable

Excellent service. Large wrong order delivered and was told keep it we will deliver the correct order. Too much food but good service.

Tasty food, generous portions & good value.

Every single item ordered was the worst i had ever. Hot and sour soup - bland and watery with bits and pieces of chicken here and there. House Special Noodles - just got thrown old meats which was hard to chew,into it. Had 2 prawns which weren’t fully cooked. Duck Fried Rice - too salty and it doesn’t even pass as a fried rice. you definitely will make a better one at home. Chicken Satay Skewers /w peanut sauce - tasteless chicken. Did not taste like it was marinated AT All! satay sauce was runny and tasteless too. The most disappointing and disgusting food i ever had! i really want a refund for it!

Visitamos con 2 amigos después de ver el concepto intrigante de la cocina china y polaca. En la entrada, la gran decepción fue que la camarera no ofreció nada del menú polaco. Ella solo lo produjo a regañadientes más tarde después de haber pedido del menú chino (¡y tailandés! ¡Qué oportunidad perdida de mostrar algo diferente! ! La comida en sí era bastante buena, nada ofensivo y el pad thai sabía mucho mejor de lo que parecía. Probablemente nunca volveré a visitar, lo cual es una pena para ellos, ya que habría traído al menos una docena de amigos curiosos conmigo (hemos visto este lugar durante varios años y siempre me he preguntado al respecto). Así es la vida. Un montón de otros lugares para visitar, así que no puedo recomendar si estás buscando algo un poco diferente.

OVER 1 HOUR LATE & FOOD WAS COLD...... VERY DISAPPOINTED AND STAFF WAS VERY BLAHSAY🤬 I WONT BE ORDERING FROM THEM AGAIN🤬

I’ve checked in with some of the other reviews of this place and the thing that really stands out is their slow delivery time. My order was 50 minutes behind schedule (1hr 50 mins after I placed my order). If numerous customers are saying this across a period of 9 months, it’s poor at this point to not rectify the issue. I called the restaurant twice and was given optimistic delivery times on both occasions, neither was accurate - just be honest with me, tell me “Andy we’ve got no idea when your food will be there but we do know that it’ll be cold. Soz.” Don’t BS me, you’re not a taxi company. That way I can prepare to get cold satay sauce down my jumper whilst I eat my cold takeaway on my bed having lost the will to live (apparently quite some time ago given the quality of my life choices). I did get a can of German fizzy pop though in compensation. Which was good. Except I HATE fizzy pop. I’m a capitalist, just give me my money back, I’m all about the money. I don’t want your fizzy pop. I want hot chicken satay sauce that I can spill down my jumper whilst watching ABSOLUTE rubbish on my television. If I can’t get that then I MUST have my money back. The food was fine. Apart from the sweet and sour sauce drizzled over the crispy chicken. Obvs it wasn’t crispy. Or hot. Because they poured some sort of jam over it and let it sit for an hour and fifty minutes while the driver swerved his way around Wembley like a disappointing bank holiday version of Father Christmas. The seaweed was novel. I’ve never thought of seaweed as a dessert before. The 15 tablespoons of sugar and salt really improved it. I’ve never felt my teeth itch quite like that, and I’ve been known to drink melted ice cream by the tub. What else was there? Oh the Satay, yes, we’ve covered the Satay. Brrr... There was also the Singapore noodles, they’ve gone in the fridge because you can’t have too much of a good thing so you can’t. The hilarious thing is, if they’d offered me a fiver off I LITERALLY would have given them full marks. But because of the German fizzy pop debacle, that’s it. No-holes-barred.

Received food 1 hour after delivery, it said food was Delivered one hour ago in my just-eat app. Tried contacting restaurant, could not. Did contact just-eat online support - talked to 3 different people, no one could contact restaurant, could not provide update. Went out in rain, got food from close by shop. Started eating, that's when food got delivered!! Quite sad. Horrible experience all round.

Food was delivered early and hot and tasted great. Generous portions with lots of meat. Would order again.

Excellent and prompt service . Lovely and tasty food . Delivered hot . Very recommended .

Finally we discovered a brilliant Chinese takeaway in our area, we love Chinese food , we have ordered food for take away from most of the Chinese restaurants nearby, all rubbish, no quality, and tasteless. Last night we decided to order from golden empire for the first time and it was absolutely the best food we have tried in this area. The quality of the food we will give 10 out of 10. Big juicy prawns with lovely vegetables, not like the others 2 -3 small prawns with only onions and water. We will definitely order again and again from this place. The prices also very reasonable. Not over 7-8 pounds for portion. Hope they will keep their standard for good so that we can enjoy their lovely food . 👌👌👌👌👌😇😇

The food was great and the main dishes had a nice variety of veg (not just loads of onions and the odd carrot/pepper), the delivery arrived earlier than expected (which suited me fine).

I waited for my food for 15 minutes before calling the restaurant to ask where my food was for them to say it was my fault because he’d been waiting outside for 20 mins (doubt because I always check every few minutes if I have food coming) doorbell wasn’t rang and I wasn’t contacted either, I had to pay £1 extra delivery fee, to get it reordered. My contact details were all up to date too. Extremely dissatisfied with the service, to say the least. I haven’t got my food yet, been over 1 hour and 15 minutes now.

Absolutely delicious! Think we’ve found our new favourite Chinese!!

Golden Empire back to being amazing. have been a regular for the last few years although tried twice late last year and the food was very poor. Tried again and thankfully it was back. full of taste, well seasoned and not greasy. Their fried rice with duck is a revelation.

im ordering from GE regularly. best food ever!!

food was extremely lovely. 20min late, but on this occasion it was well worth the wait!!

estimated time by the restaurant: 19:15 actual arrival time: 19:35

On this occasion, the food was late on delivery and dry including the ribs (which I usually always get)and not impressive at all :-(

Customer service was poor. Food arrived very late. Very dissapointed.

Great meal, good value for money, will definitely order again.

I ordered the chicken with aubergine and it was very salty. Also had the Singapore noodles and it was quite flavourless. The sweet and sour chicken balls were fine all food was hot when it arrived.

very tasty - generous portions & fast service

Food was okay, gave us peanut sauce instead of hoisin for duck wrap so meal was kind of ruined, apart from that was alright.

The Crispy Shredded Chilli Beef was bland so I was glad I had bought the Sweet Chilli sauce. The Duck was burnt so it was too crunchy. It was good to have the beef actually crispy, unlike most takeaways. However, the rest I wouldn't rate.

My delivery was delayed by 45 min! When I called explanation given to me was that driver is busy! I've canx order after 1h45min of waiting for the food.

Disappointed with service. ERROR ON THERE BEHALF., they delivered to wrong address. Resturant telephoned to say driver outside, but no one was there. I called resturant ONLY TO BE TOLD MY FOOD WAS OUTSIDE ON THE FLOOR. After fuming from been told that, I checked only to find nothing outside. The delivery person left the food outside the wrong house. I was offered a refund, BUT BY THIS TIME HAD WAITED AND WANTED DELIVERY, IT WOULD OF BEEN MORE HEADACHE TO HAVE TO PAY AGAIN FOR ANOTHER DELIVERY ELSEWHERE, as I would need to wait a while for the refund to go back on my card. So the resturant sent some fresh food, nothing to compensate inconvenience!!! I’m also still very Shocked that they would even leave food outside in the 20th century??!? SORRY I’M NO LONGER ORDERING FROM THIS RESTAURANT AGAIN😡 VERY DISSATISFIED

Food came over a hour late. Despite me calling and being told its on its way. If i had known it takes this long i wouldnt have ordered, furthermore would appreciate honesty when i call them. Not proffesional and will never order again unless i want to wait over 2 hours

Food - delivered cold , very greasy and bland taste. We ended up throwing it away rather than eating it.

A pesar de otros críticos negativos, lo pasamos de maravilla en este pequeño y acogedor restaurante. El servicio fue muy bueno. Comida deliciosa y razonable. Volveremos de nuevo!

Food is always late. I’ve had enough. Won’t be ordering from them again

Horrible re- heated half frozen food

Worst place ever dont order from here dry food no taste awful food out of date chicken aswell shocked how something like this can be still open please shut this store and give up

Very disappointed in the food, the crispy beef and chicken was very soggy and everything lacked flavour all tasted very similar.

Terrible. This was our first time ordering from this restaurant and it will be our last. Having waited almost an hour longer than originally told, the food was cold and the portions were pathetically small. The starter platter was tasteless, the only thing chewier than the tiny ribs was the greasy prawn toast. We will NOT be going back.

No taste, poor quality, last time for us.

Food was really good very tasty but took 1hour 15mins to be delivered

Was delivered wrong dishes food was vey dry and when I called the restaurant they didn't offer to send the right dishes out I paid cash and have had go through hassle to get it back I was fobbed of to contact just eat even though I offered for the restaurant to pick these untouched wrong dishes back and refund me guess the restaurant doesn't care about customers

I am so angry at the fact I had to wait almost 2 hours for my food to arrive! on top of that the won ton soup tastes completely different. the duck is so dry it’s awful. I won’t be ordering from again at all!

Very terrible service - Do not order from here Staff keep telling us 10minutes instead of lying be honest poor customer service- the food was bland not pad Thai or authentic food served here wish we cancelled waste of money and time. AVOID

wish i would have read the reviews! food was due at 7.45 called at 8 to be told it just left..despicable service! instead of apologising they are trying to tell me ealing broadway is 5 miles away from their restaurant and there is a lot of traffic thats why its late absolute B.S!!! i am 2.3 miles away and the restaurant is 14 mins with traffic. NEVER ORDERING FROM THEM AGAIN!!!

DO NOT WASTE YOUR MONEY. The food arrived 1hr late and was completely tasteless, ended up throwing it away. It was not all bad though they did throw in a free drink .

The food was not that good the delivery driver don’t have a good customer service at all I asked for the food to be spicy cooked with chilli oil and nothing was done just waste of my money. Never again ordering from this restaurant ever.

The food was not cooked properly and was missing few things. I was not offered a refund neither an alternative. The manager was very rude and did not try to be helpful at all

I don’t know what’s going on...but It used to be ver good ..but I think u need a new chef or management ..cos I was not happy with my last order..the chow mein and spare ribs didn’t taste right. Not happy

Good timing...Good food!Was impressed! Will order again! Thanks!

I ordered a quarter duck which came in a fairly large portion ,I received half a tub of the sauce for the whole meal , it’s not even enough for one pancake but the sauce was also congealed , the beef satay did not taste like what the menu described and again the sauce it was submerged in was congealed , the food was not edible I do not recommend

I'm a regular with this restaurant.. I was a little disappointed with the standard of the beef fried rice.... I just hope it was a one off

Food was good but there was no fork or tissue in the packages. Happy overall

The food was not what we ordered - we ordered pad Thai and got given tagliatelle style pasta covered in chilli, which wasn’t mentioned at all on the menu, and was pretty much cold when it arrived. I will certainly not be ordering from here again!

Extremely bland food and arrived late. ran out of soup and refused to give a refund and had to choose an item that I didn’t want from the menu.

I ordered spare ribs worth £4.19 . This was replaced with spring rolls worth £2.00. Restaurant refused to refund balance. This is totally fraudulent. The balance should Be refunded to my card and taken from the restaurant.

very rude person answered the phone at 16:30 on 10/12/2017 my food was supposed to be delivered by 16:05 i didn't eat anything since breakfast and best of all she said the restaurant adds extra time sundays i ordered at 3 o'clock will i get my food tomorrow?

The worst chine take away I had in years...food quality and preparation very poor....

Wasn't what I ordered and turned up 45 mins late

I actually ordered from here because my usual was not delivering for another 4 hours. They were within 10 mins of suggested delivery time. Food was nice, telephone lady seemed helpful. Delivery man was polite. They even gave me and extra main course dish! Will definitely be ordering from them again 😀

The food was fantastic! Everything was hot and well prepared! Those spring rolls were amazing

Good Chinese takeaway. Best so far in my experience