Based on 1.244 opinions finded in 2 websites
Based on 1.244 opinions finded in 2 websites
Opinions
Resturant like this should not operate at all until they have allergies procedure in place on menu and ordering and stuff follow them through. My son has been in hospital since eaten your dumpling for lunch. We have repeatedly told you that 2 children ( my son and friend's daughter ) got peanut allergies at time of ordering. You still brought out and fed us the dumplings that contained chunks of peanuts in them. My son ate one. After 20 min, he had an anaphalatic shock. We ended up having to rush my son to Northwick park A and E after giving him piriton and his epipen . Airway was already closing and he was in and out of consciousness while we were on way to hospital. How disgusting! At one point I was giving him a second dose of piriton while you were asking for a bill for a meal which could kill him. He only just has been discharged from the hospital..... this resturant should be close down.
C Luk . 2024-11-06
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Very authentic place for dim sum 🥟 Long queue on Sunday ( because of the Sunday morning tea 早茶 ritual in Cantonese culture) Only walk-in so I would recommend you come before 11:30am to avoid the crowds Food was generally good but a bit noisy and busy (as expected/as it should be) and service was quick.
chan Mary . 2024-11-03
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Golden Dragon is one of my favourite Chinese Dim Sum restaurants in London. My Malaysian husband and I visit here regularly every couple of weeks. Some of our favourite dish choices are the Cuttlefish Cake (墨鱼饼),Turnip Cake (萝卜糕),and the Roast Pork Belly (烧肉) Some things to note is that you cannot make a reservation here as it is a first come first serve policy. You also need to have everyone with you before you are seated, as the hostess will not seat you until everyone has arrived. Lastly, when you order your dishes for dim sum, you cannot add more later on so you need to be confident you have enough food when ordering.
David Sherratt . 2024-11-03
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Very good food taste better than other restaurants soo good! Go there!
Terry Kong . 2024-10-28
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Nice food, terrifying service. Being shouted by a staff that if we did not intend to pay a service charge should not bother dining there. While they delivered poor service and kept us waiting. When we ordered the waitress displayed clear impatience. And when we had the bill, we were left waiting again for an unreasonably long time, despite asking multiple times for assistance. The staff member eventually informed us that they were busy, yet we could see employees outside smoking instead of attending to customers. The overall experience felt more akin to a dodgy street restaurant than a reputable dining establishment. That’s why we asked kindly to remove the additional service charge, and we ended up being shouted in front of the whole restaurant. I hope the management addresses these service issues, as the food deserves better.
Miko Mai . 2024-10-22
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Terrible service and rude staff. We waited for a long time for someone to take our order, a long time for an add on order.We asked to take away the service charge cause we waited for 10 minutes and no one came to take the payment. Then the lady in black shout at us said it’s because they’re busy and they are not just serving only us. She also said if we don’t plan to pay the service charge, we shouldn’t eat here. She said they’re busy but the waitress who was serving us was smoking outside.
Chili . 2024-10-22
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Probably the best Chinese food I have had for years. The stir fried vegetables cooked to the perfection absolutely delicious with lots of mushrooms. dinner for 3 people for just £75 , I was totally stuffed:) Free tea and great quick service.
Nish Malwenna . 2024-10-22
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- a bit rush if many people waiting. - not allow people in on weekends if not ' all' people arrived. ( Suggest to the restaurant if more than 3/4 arrive can go in)
Florence Tang . 2024-10-22
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Love the dim sum here! Been several times with family/friends. Will be back soon!
Simon L . 2024-10-14
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Food was delicious and the service was excellent and very friendly
patricia manning . 2024-10-13
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Been going here for years but latest visit is offputting. Food is good and there are a few waiters and waitresses that we have known for a while that are amazing. Sadly the front of house staff/management were very rude. We went for my birthday, had a table of 14 so bill was big but the lady taking payment kept shouting at my dad asking him to give her more money, charged £6 for the birthday desert that we didnt ask for and then told my dad to tip her! She had absolutely no manners she should go to work in Wong Kei where tourist want to be treated badly
Selina Wong . 2024-10-11
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Nice atmosphere. Tasty food. Great service.
Corrine Mshiu . 2024-10-07
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Just had lunch at the Golden Dragon and everything was absolutely delicious. Had to wait about 10 minutes for a table which was fine. Once seated we were served quickly by a very friendly and helpful waitress. All the food was delicious, bbq duck to die for superb!….lively atmosphere, reasonable prices, very good portions, Saturday lunch the restaurant was packed and I can understand why, my nephew has just moved into the area so will definitely be coming back! Highly recommend
Nardo Raslli . 2024-10-04
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I recently booked 9 tables for a wedding dinner at Golden dragon Colindale with direct contact via WhatsApp’s messages 3- 4 months advance, expecting a memorable and enjoyable experience. Unfortunately, the service fell far below expectations, and the night was marred by several issues which involved my partner in tears. Firstly, the space allocated for our booking was far too tight. Despite confirming the number of tables in advance, the seating arrangement felt cramped, leaving guests uncomfortable throughout the night. It was clear that the restaurant had not planned adequately for the number of people, which made the atmosphere less than ideal for a wedding celebration. Secondly, the service was extremely poor. Staff seemed disorganized and inattentive, taking far too long to attend to basic requests like refilling water or clearing plates. Some of our guests had to ask multiple times for their orders, and there was a noticeable lack of coordination between the waitstaff. For an event as important as a wedding, I expected the staff to be more professional and efficient, but this was sadly not the case. Given that this was such an important event, I was thoroughly disappointed with how the night turned out. The poor service and cramped conditions took away from what should have been a special and joyful evening. I wouldn’t recommend this venue for large gatherings or special occasions, as they clearly struggled to handle the size and scale of our event. Also, this was one of the restaurants we would go to every 2 weeks with family as the food is good there. However on this occasion it did disappoint us.
Michael Ky . 2024-09-29
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Lovely restaurant and tasty food. I noticed though, that no Asian people of 2 persons were sitting at 2 person tables, rather they were on 4 or 5 seat tables. I thought it could be coincidence, but on my second visit, again no Asian people were on cramped tables, only occidentals (Europeans). On my third (and last) visit, I went with a Chinese friend, and we got a 5 seater table, for the two of us. This is blatantly wrong, in my opinion, and why I will not go again.
Filippo Barchetta . 2024-09-25
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Really yummy deep fried chicken, aubergine and soft shell crab. Good portion and reasonably priced. Great local Chinese restaurant. Nearest tube - Colindale Station Parking - big parking space shared with Morison Supermarket. Free for 3 hours.
StudeoM . 2024-09-20
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Food is average. The service is really bad. Better go to theone in London center
Alex Cheung . 2024-09-17
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Really really disappointed not only was the sweet and sour pork totally tastles it was a Nersery school portion size dish with no sauce and more batter than pork not a satisfying meal the egg fried rice lacked kick of flavours and oomph and the best part of the disappointment the two dishes came to £20 .25 with the service charge TOTAL LET DOWN AND RIP OFF . I said from the beginning I wasn't happy with the tiny amount the waitress didn't offer to add more to my portion or any more sauce and then as I was paying the manager argued with me telling me that if thay notice a small portion thay will add more LOL so the fact I was a unhappy customer with regards to size of meal that didn't qualify an apology or a offering of slightly more portion sign of the times we're living in crap !
Leon Russell . 2024-09-13
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Possibly the worst service I’ve ever experienced in a restaurant (including Chinese restaurants, which already are fairly brusque and I’ve lived in Hong Kong before). Here, they don’t seem to understand a meal is supposed to be pleasant and relaxing, you are spending your hard earned cash. Instead, they seem annoyed by your arrival. The unsmiling staff also rush off before you finish your order (you can only order once at the weekend!) and need to be asked 3/4 times if your food is indeed coming. Delays are blamed on machines not working….Also they serve prawns with the poo not removed (big black lumps in the dim sum). I don’t expect to eat prawn poo when the dim sum is this expensive and service this poor! Won’t be back.
Kyle Fish . 2024-09-09
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We enjoyed our dinner which consisted of Won Ton soup and Chicken & Sweetcorn soup, with garlic and chili bean curd on the side. These were followed by a steamed crab with rice wine and Ho Fun beef with black bean sauce. The food was terrific. Service was friendly and helpful.
DavidG897 . 2024-09-08
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Have eaten here many times with family and friends and the dim sum is impeccable, as are all of the dishes on this mostly Cantonese styled menu. For a large venue, the service is fast and good, and the ambiance friendly and bustling at lunchtime! Recommended!
Gary W . 2024-09-08
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Best Dimsum lunch menu I’ve had in a long time!!!!!
Aki Spyrou . 2024-09-06
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Good Cantonese cuisine. Roast Pork is one of the best in London
Dorothy . 2024-09-03
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A good restaurant for Chinese food . Service is always excellent. Good prices good food. Always our favourite place for Chinese. Highly recommended.
Maria Anastasiades . 2024-08-31
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Dim sum for Chinese person gathering lunch time. Just FOOD
patrick li . 2024-08-24
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Went for dinner, didn't have a booking with a group of 9 people. A short 10 minute wait and they managed to accommodate us. Service was ultra fast and efficient, anytime we wanted something they went to fetch it immediately. Food was also superb, not salty which alot of Chinese can be. Standout dishes were beef ho fun and their roast duck. Will return for their dim sum.
Gary Caranay . 2024-08-18
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Very nice restaurant and great food
Elisa Sforza . 2024-08-06
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Excellent dim sum, great service and atmosphere. It's a very popular restaurant and rightly so. Easy parking slots via Morrisons car park.
Diane Bennett . 2024-07-30
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Terrible, order seafood set dinner, food not fresh, set dinner for 4, lobster was terrible, so much msg could not eat, dish left, did not offer another dish.
Ying M . 2024-07-23
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oh my days you must order the 麻辣雞煲 (spicy chicken hotpot?), the seasoning and spices are absolutely on point. everyone in the restaurant was asking what is this smell i want that dish so you know how good it smells. and i recommend ordering anything with wok hey in it like fried rice or noodles.
ur mom zoe . 2024-07-16
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Food is alright, but at the same time don't expect it to be best food you are going to try. It gets very busy on Saturday around 12 to 1:45pm. After 2PM it settles down and is less busy and the queues are minimal. If you can go during the weekdays, it is not busy.
Chi Ok . 2024-07-13
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The restaurant is conveniently located with free parking within the Morrisons car park (under cover), but do check the sign as I believe it is only for 2 hours. The restaurant is large and spacious with plenty of tables. We walked in mid week and we were able to get a table without problem. If you want to have dim sum for Sunday lunch, either arrive for 11am or have a late lunch in order to avoid waiting. The food is very nice. The roast duck is amazing. For those who don’t know or don’t like to eat off the bone (like my wife and kids) you can ask them to de-bone it for you for a small charge. The service is ok but being such a big restaurant, you do have to make an effort to try and get the attention of the waiters. We had a lovely meal and would definitely come back for evening meal or for dim sum. The price is a bit on the high side but the food is of good quality and flavoursome so it is worth the money. Highly recommended.
Andrew Cheng . 2024-07-09
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Comfort space than the one in China Town , good food. Lobster, crispy pork and jelly fish salad are yummy. Food decoration is ok but yummy.
Thao Le . 2024-07-01
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Never really very keen about this place, and never understood why it was so popular. The waiters and waitresses could sometimes be under stress to cope, impacting the friendliness of the service they provide. The vegan options were very weak: not clearly labelled at all. That was a year ago. Last week, I revisited, when the restaurant was less hectic on that Saturday evening. The waiters and waitresses were more relaxed, and friendlier. One particular waiter was very attentive to my vegan needs, and the vegan dishes were tasty.
Joey Googs . 2024-06-26
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The food was excellent but we were forgotten by the waiters in a corner and the food came late. When we tried getting the waiters attention to get our food after 45 minutes, they were rude to us and mentioned that we shouldn’t have come if we were inpatient (after 45 minutes of wait). We decided not to pay for the service charge and the lady was adamant that we should and when we explained the situation she said ‘next time go upstairs’ don’t come here because here you have to pay service charge. We did say that as per the law if we are not satisfied we shouldn’t have to and she was like next time go eat upstairs food court it will be good for you. Disappointed in the service!!
captured foryou . 2024-06-21
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Food was overpriced, didnt taste good, didnt look at all like what was shown on the menu and the staff didnt care and argued with my family over the splitting of a whole duck even though we spent a substantial amount of money, not worth it at all and possibly the worst dining experience Ive had ever.
Alexander M . 2024-06-19
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Always our go-to Chinese food place
Bernadette Rodriguez . 2024-06-15
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Great food as always, had the seafood set meal and really enjoyed it. Friendly staff.
Chris Wright . 2024-06-14
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So upset that they have a tiny lobster tank at the entrance! There's nothing in there except all the lobsters with their claws tied up and nothing to make them even feel safe. Even though they are sadly going to be eaten, the restaurant don't even care about their well-being whilst they are still alive. Cruel and so dissapointing. Why show off cruelty?
Palvee Singdia . 2024-06-05
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A hidden gem in the heart of Colindale… you will leave Happy!! 👏🏻👏🏻👏🏻
Julian Bendien . 2024-06-04
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Impressive. The food is delicious. We'll come here again
Max Ko . 2024-05-29
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Really tasty food. Fast service and decent value. 👌
Wayne “Lotek” Bennett . 2024-05-17
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We try many Chinese restaurants for Yum Cha in London, the food with this price level, this one is the best at the moment. But some of the staff's attitude is so bad... such as no smile face at this occupation is not good enough.
Andy Yu . 2024-05-10
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I’m a bit sick and tired of low ratings for Chinese restaurants due to the “service being unfriendly” - it’s just different! Chinese folks are efficient folks, meaning typically less time for small talk and more time to get your food order into the kitchen and then to the table, clear the table and serve the next hungry customers. The food here is fantastic, albeit getting more expensive due to inflation but it’s authentic, tasty and portioned well. If you’re looking for lovely authentic dim sum in a classical Hong Kong style setting this is the place. If you’re looking for fusion food with a wine connoisseur and good discussions about where the pork was sourced then I’d recommend Nobu or something.
Kenneth Liu . 2024-04-28
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Food and service ok but they charge us more than 14% service charge and also we where seated by the entrance and was so so cold as people kept coming in and out as a result of that I can't move my neck, arm and shoulder plus I am out of 70£ Thanks but never again!
M S . 2024-04-20
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Went there for my Sons birthday last month. Wide range of food Lobster so fresh great attention to customers lovely staff.
Sandra Xinaris . 2024-04-17
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One of the best Chinese restaurants in London. Definitely a highlight for Colindale. If you're familiar with authentic Chinese food and restaurants this is a must. They also have a robot waiter, so that's an extra star right there!
Stuart Slavicky . 2024-04-09
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Been eating here a long time, and up to now, the food has been amazing. So much so, that I have recommended loads of people to visit. However, yesterday, I could not believe how bad some of the dishes were. Seaweed that was obviously old and refried. Won Ton soup that was devoid of flavour. Then spare ribs that were impossible to chew or even cut with a knife. And finally sweet and sour chicken that was so tough and dried out it was impossible to eat. We ate the seaweed and soup but sent back the other two dishes, and fair play they were taken off the bill, but very disappointingly, no one from the restaurant, and they know me, offered any sort of apology. I really hope this was a 'one off' otherwise I'll be going to Good Earth, Singapore Gardens or Tai Pan instead. Remember, customers don't always tell you when it's bad, they just don't visit any longer! I will try you again, but unless you are back to where you should be, then it will be the last time. Really hope the owner reads this!
Papa Lazza . 2024-04-07
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2 of us got a take away meal. Chow mien, rice, and ribs. This was £41. Double the price we normally pay elsewhere. The rice was ok. The ribs were solid with no meat. We couldn’t bite the little meat that was there. It was so hard and overcooked. The chow mien was more like a pack of 45p noodles you buy from lidl. Very dry and tasteless. The service was also deplorable when I collected our order. £41 for 3 dishes, you expect it to be decent. Needless to say, we will NEVER go back ever again. I’d rather eat dirt!
Hazel Kudzewicz . 2024-04-04
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We've been eating at this restaurant since Bang Bang foodhall reopened and always have had fantastic service and food. However, we arrived early because it was always busy then got to the desk and told the lady that there were four of us. She then asked if everyone was present - I said that they pop upstairs to take the children to the toilet and I'll order straight away once seated but she said no as it's the restaurant and owner rules???? I waited at the seating area and my family came down within 5 mins then was told to continue waiting until the tables were ready loool. Once the table was ready for us, then I called a waitress as we're ready to order and was told that we're only allowed to order one time 😶🤔😱 I compliance and even order a whole roast duck to takeaway too. NEVER I MY WHOLE LIFE THAT BEEN TOLD THAT I CAN ONLY ORDER FOOD ONCE ANYWHERE LET ALONE IN A RESTAURANT AND I HAVEN'T EVEN MENTIONED ABOUT THE FOOD+PRICE YET 😲😡😡🤬🤬 This will be our last time eating at this restaurant because it's not the price but it's about bad management putting their staff under so pressure and not valued loyal customers so goodbye and I am so glad I've experienced the true side of the service and treatment from today's lunch with my wife and two children. Be aware but I'll leave it to your judgement.... Then again - I wished the press and food environment officer's visit the restaurant themselves one weekend and experience the treatment!
Van Khai H . 2024-04-02
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We've been eating at this restaurant since Bang Bang foodhall reopened and always have had fantastic service and food. However, we arrived early because it was always busy then got to the desk and told the lady that there were four of us. She then asked if everyone was present - I said that they pop upstairs to take the children to the toilet and I'll order straight away once seated but she said no as it's the restaurant and owner rules???? I waited at the seating area and my family came down within 5 mins then was told to continue waiting until the tables were ready loool. Once the table was ready for us, then I called a waitress as we're ready to order and was told that we're only allowed to order one time 😶🤔😱 I compliance and even order a whole roast duck to takeaway too. NEVER I MY WHOLE LIFE THAT BEEN TOLD THAT I CAN ONLY ORDER FOOD ONCE ANYWHERE LET ALONE IN A RESTAURANT AND I HAVEN'T EVEN MENTIONED ABOUT THE FOOD+PRICE YET 😲😡😡🤬🤬 This will be our last time eating at this restaurant because it's not the price but it's about bad management putting their staff under so pressure and not valued loyal customers so goodbye and I am so glad I've experienced the true side of the service and treatment from today's lunch with my wife and two children. Be aware but I'll leave it to your judgement.... Then again - I wished the press and food environment officer's visit the restaurant themselves one weekend and experience the treatment!
Van Khai Huynh . 2024-04-02
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There are many types of dim sum.😋
Carol Lui . 2024-03-24
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There are too many people on Saturdays and Sundays, so when ordering food, you have to order the food in one go, and you are not allowed to refill it a second time. delicious food
Ricky Chow . 2024-03-23
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I came in with my daughter and they refused to serve us. I think because we were black, anyone who came after us was served so we had to leave the restaurant.
Enyam Minta . 2024-03-22
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Thanks John for the great service!
Gregory Botelho . 2024-03-20
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I've been to this place on a number of occasions, and the food and atmosphere here has been pretty much the same. Be warned though, that if your food has not arrived yet, always enquire, because the chef sometimes forgets to cook the food! Overall, decent. A bit on the pricey side, but is quite delicious. Parking is next door, in the Morrisons Car park, but just beware of occasional lights going out for minutes. Heh. N.B: Kids go free for Chinese Tea I believe.
Aldrich Ng . 2024-03-12
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Good food and service. The manager was very kind and helpful
charlie onion . 2024-03-11
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Stunningly great fabulous food brilliant service
adam connor . 2024-03-10
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About 15 of us went tgere on a Thursday night. They expected 9 of us. Still, they provided excellent service and choices. Very helpful staff.
Shahin Bagha . 2024-03-06
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I stumbled upon this restaurant in my search for a decent place to eat for Mother’s Day, and boy was I disappointed. From the moment we walked in, the atmosphere was dingy and dirty. The tables were sticky and the floors looked like they hadn't been cleaned in weeks. Do NOT go to this restaurant if you value your health and tastebuds. The food was beyond terrible, it was inedible. My mother, grandmother, brother, dad and I all got food poisoning from the undercooked meats and the lack of hygiene in the kitchen was apparent from the scraps of food lying around. The staff were rude and unhelpful, showing no concern for our health or well-being. To add insult to injury, the prices were extremely overpriced for such low-quality food and service. The service was absolutely horrendous. We waited nearly an hour just to get our menus, and another hour for our food to arrive. When the food arrived it came out cold and still raw in some areas. The drinks we ordered also took forever to come, and when they did, they were watered down and tasted awful. To top it all off, we had to constantly ask for the bill and even had to get up and go to the door before they finally brought it over. And when we refused to pay the service charge, the waiter had the audacity to argue with us and say that's just how things are done there. But the worst part was when we saw the staff taking the food we had sent back from our table and putting it in takeaway containers. I can only assume they were planning on serving it to other customers or reusing it in other dishes. Disgusting! The overall atmosphere of the restaurant was dismal and depressing, making it hard to enjoy our Mother's Day dinner. I cannot believe this restaurant is still in business and I implore everyone to avoid it at all costs. I will be reporting this restaurant to environmental health and spreading the word to warn others about the horrendous experience we had at this so-called 'restaurant'. Save yourself the trouble and go somewhere else for a decent meal. Absolutely unacceptable. This was a terrible experience and I would never recommend this place to anyone. Save yourself the embarrassment and avoid this despicable restaurant at all costs. Trust me, you'll thank me later.
Tion Brown . 2024-02-28
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Got salt & pepper prawns along with some fried soy sauce noodles. 10/10! 😍
Seys . 2024-02-27
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Customer Service Requires Improvement Their dimsum is no doubt very tasty, we had the prawn dumplings and the steamed pork dumplings. We will definitely come back for it. However, the Sichuan Chili Pepper Chicken was way too salty. Otherwise the food was all great. The other thing that disappointed us was the customer service. I didn’t get the lady’s name who served us but she was quite rude to us. We are 2 people not really ordering much or demanding too much but when I asked for a tap water she responded to me with ‘Huh?!’ with really irritated face. I’m not really a loud talker by nature that’s why maybe she didn’t hear me me well or maybe she was already tired (it was 3:30pm) but still my partner told me she could’ve asked me backed in a polite way. I have never experienced that kind of treatment anywhere else. I hope, this won’t happen to others.
Regine Montes . 2024-02-26
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We came here for dim sum due to hearing the amount of positive feedback, particularly from locals and word of mouth from those whom lived in Colindale (there is a large pocket of HK in this area). Overall, we were left unimpressed. Whilst the food was nice, arrived promptly, in more plentiful portion sizes than average and was slightly cheaper than the food sold directly upstairs in the main busy food hall itself, service was lacking and the staff treated our small group with a cold and unwelcoming attitude despite the restaurant not being too particularly busy and hectic during the late weekend afternoon. Even from the beginning as we were shown to our tables, we felt rushed and hurried to order. The dim sum was tasty and quality wise, a notch above average but we won't be returning and cannot recommend Golden Dragon due to their staff's customer service which left a lot to be desired.
KyleEATS LDN . 2024-02-25
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Chinese restaurant serving standard dishes & other variations. Grim staff. Parking available. 31.8.22 Ridiculous & unacceptable wait to have to be shown to a table in a half empty restaurant! 22.2.23 Ridiculous that one has to wait to attract the attention of a waiter to order food or to be even found a table & then to sit (in a dingy corner !) in a restaurant of rude, cold & unpleasant staff who get stroppy if you don't want to pay the "Discretionary Service Charge" which is printed on the restaurant receipt! Maybe they should concentrate on making the noodles softer instead of pressuring customers to pay the SChg. or ask them to go elsewhere ! Typical attitude of gaudy establishments such as this where unacceptable staff manners is the norm & which is not certainly not acceptable in this part of the world & in the west!
Nirvana Dutt . 2024-02-25
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The food is good, but the service is extremely poor. Moreover, the service of all the staff is poor. They are simply rushing customers away. I will not come again.
Constance Lee . 2024-02-18
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Food is good. Wanted to give a special shoutout to one of their exceptional staff members, Ling Ling, whose outstanding hospitality truly made our day. Even during busy hours, her warm smile never failed to accompany her attentive service.
Arvindrah Suroya Demudu . 2024-02-16
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Went on a Friday evening. I did not expect best quality but oh boy I give this place a 5 just because of the good service. Food was bland without flavour, perhaps to meet the western taste but having eaten proper Chinese, especially Cantonese food I was surprised of how bland the food is. Service was lovely and everyone took care of us. Atmosphere was the worsts. A place full of big families and small children running around, screaming and playing near your table. Of course the parents don’t control them and neither the restaurant staff complain. I will definitely not return.
Madeline Rende . 2024-02-04
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Very very rude and impatient staff
Kunle . 2024-02-02
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Best Dim Sum in London. (Same people as Golden Dragon in China Town)
Jennifer Pang . 2024-02-01
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It's a great shame. This restaurant used to be very good but the last experience was awful especially the service. We were there early for dim sum. The first server came to take our drink order and was insistent on speaking cantonese despite us telling her that we don't speak or understand cantonese. The second server who looked like the manager took our food order and as he was leaving said, 'That's it! you cannot order anymore after this' which truly surprised and confused us. It dampened the mood within the group as we were left thinking if we've ordered enough! The Golden Dragon need to appreciate that customers wouldn't know the size and portion of their food!!! Not sure if this is the general restaurant policy. We didn't hear any of the tables around us being told the same. The food quality was average! Definitely wouldn't go back and I wouldn't recommend this place to anyone else!
2018BRed . 2024-01-29
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Have been going here for dim sum and dinner since it opened. Pre covid, staff were welcoming and great services. Prices were great for the portion as well. Since covid, I'm not sure where they found the staff? Some of the staff from pre covid are still there, but there are many new ones that are rude and rush you. Thought I was in China! The food fortunately is still good but the price is through the roof. We stopped going for dinner because of it. They might want to watch for the customer services and their price.
Juliana O'Sullivan . 2024-01-29
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Food is below average Bad service, the staffs rushed us to order just a few minutes after we sat down and before we finish the food they already gave us the bill and rush us to leave! Worst service ever!
A Lam . 2024-01-28
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The food was seriously disappointing. Fried things were sodden with grease. Service was beyond rude far surpassing Basil Fawkty.
AdrianMole . 2024-01-28
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Fantastic food and customer service
ian taylor . 2024-01-22
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Service was fine and food was good overall. Similar good to what you’d get in Chinatown but about 20% cheaper. The beef meatball was prepared in a traditional style with dried orange peel and steamed on top of tofu skin. Took the longest to arrive and was a highlight. The white radishes in the 5 Spices Beef Honeycomb Tripe were barely cooked so that can definitely be improved.
I W . 2024-01-21
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We stopped here for an early dinner, it wasn't busy but there were a lot of delivery drivers waiting for orders, we took this as a good sign. Our waitress was pleasant enough, a bit abrupt but that was just her way she wasn't rude. She was full of suggestions for us & even told us not to order too much as the portions were big, good job she did! We had the soft shell crab, scallops with asparagus, vegetable fried rice & garlic prawns, all lovely. The wine list is extensive, a pleasant Spanish white & a lovely Stellenbosch white. As we finished our meal we noticed the place was filling up, mostly from the Asian community which we found encouraging, nothing like finding a restaurant the local community goes to, to us it proves it's authenticity. I also noticed small silver tea pots & asked our waitress if they had Chrysanthemum tea, not on the menu, she said they did! I took a photo for my friend from Hong Kong, I hadn't had this tea for years & only ever with her, I was so pleased as it is a lovely tea. We will return even though it wasn't that cheap.
EnigmaKT . 2024-01-17
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By far the worst chinese I've ever been to. I asked for chicken balls. They don't do. I asked for crispy shredded chicken, they don't do. I asked for chicken curry, they don't do. Like what chinese don't do these dishes. What made it worse is evrytime the waiter said we don't have. He said it with a smile like it was funny or something. If it was up to me i'd of left but It was a birthday meal of 11 people. Not once did they even ask us for drinks. We called for waiters that was walking by so we can order drinks & they just looked at us & continued to walk past without seeing us. I was fuming. The food itself was ok but not the best. There was also a mess up with our order. As we orderd so much a dish was missing & when we tried to call for a waiter to sort it again evryone just ignored us. When the bill came I explained we diden't get this dish so it needs to be removed from the bill & they caused a big scene shouting it was embarrassing so just removed the service charge & paid to get out. The place itself is dirty. Was cob webs above our table. I would never in life go back here even if it was for free. My cousin who reccomended this awful place is permenatly banned from choosing anymore restraunts after this terrible choice.
J DENNY . 2024-01-16
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THIS RESTAURANT HAS MICE, PLEASE DO NOT VISIT. We were enjoying our meal until I saw a mouse dart across my line of vision not once, not twice, but THREE times! I could tell the staff had seen it too and our waitress actually told us not to worry when we alerted her to the issue. She did apologise, but she was not alarmed at all. It's obvious that her and her colleagues are already aware of the mice issue. She was just trying to keep us quiet so as not to alarm the other customers. Disgusting.
Tanya Small . 2024-01-12
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There are not too many places near us who serve Dim Sum. But if you don't mind travelling for good food then this place is worth the travel. The Service is friendly and efficient, dim sum comes out quickly. The food has been great each time we have been.
Dom Inic . 2024-01-10
MORE AT Google
Excellent on this occasion. The food was excellent, service and atmosphere were also excellent.
Yigal Raymond . 2024-01-09
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Good Chinese food at reasonable prices. Would recommend quick and effortless service.
Telesport . 2024-01-08
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Already the best chinese restaurant in the neighbourhood. Only need to aware there is only 2 hrs free parking, if you want to shopping after the meal.
Jackey Yeung - gmail . 2024-01-07
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The Roast duck was very flavoursome compared to other restaurants
Louise Tailor . 2024-01-01
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Delicious food but the attitude of the staff stinks especially the front of house lady. Your best getting take away if you aren’t their preferred clientele.
Jerome Pratt . 2023-12-30
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I must say, my first visit was quite splendid. The food, while not reaching god-tier perfection, was undeniably delicious. The ONLY dish that stood out to me was the roasted pork (燒肉). It has crackling skin on top of the fat, succulent meat in the middle and a final salty layer at the bottom. Simply sublime! The service, even amidst the Christmas holidays, was nothing short of excellent. Would definitely revisit this place!
SCG L . 2023-12-29
MORE AT Google
Really tasty food of a good quality Prices not too bad. Staff very friendly and attentive, but not too over baring. Really enjoyable early evening mean, not too busy when we arrived but much more so when we left.
Lee Phillips . 2023-12-29
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Had an extended gathering here. Busy but good atmosphere. Food seemed quick to arrive. Hot. Tasty. Some items are a bit smaller than expected...
MrsPlumLeaf . 2023-12-28
MORE AT Google
Very good choice for everyone. Highly recommend🤪
Julia Stankiewicz . 2023-12-28
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In my opinion the food has improved a lot with now some delightful dim sum's, service could be better, they seem a little short. Lots of Cantonese customers makes you feel like you're in Hong-Kong
Philip Chong . 2023-12-20
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Really good food and atmosphere
Sofiane Hamouda . 2023-12-15
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I was invited there last weekend. I was amazed by the service and amount of food given for a shared platter. The staff were very friendly, courteous, kind, helpful and funny. The surroundings were pleasant and welcoming. The female toilets were clean, a must in my opinion, because a dirty toilet predicts a dirty kitchen and the decor was on point. I will definitely be going back there in the future.
J Piggott . 2023-12-15
MORE AT Google
authentic cantonese place, feel like i am back in HK
tse toby . 2023-12-15
MORE AT Google
Probably the best Chinese restaurant I've been to in North London! Food was great quality with amazing customer service!
Ethan Chong . 2023-12-13
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Unacceptable Experience - Mice Infestation and Dismissive Attitude I recently visited this restaurant around 9pm and was disappointed by the overall experience. As a pregnant individual, I was already feeling a bit rushed as they close at 10pm. However, what followed was truly distressing. While my partner and I were eating, we noticed a mouse scurrying across our table. This sight immediately made me feel nauseous and ruined the entire dining experience. We promptly informed the manager about the issue, hoping for a swift resolution. To my dismay, the manager's response was dismissive and lackluster. He simply stated that the mice come from outside and offered to remove the charge for the lobster from our bill. This was far from adequate, as they did not take any immediate action or even bother to contact the council for assistance. As a result of this incident, I am now left traumatised from eating outside and left with a lingering feeling of unease. The lack of concern shown by the manager towards such a serious matter is highly concerning and unacceptable. I urge the management to take this matter seriously and address the mice infestation problem promptly. It is crucial to ensure the cleanliness and safety of the dining area, especially when dealing with a pest issue. Neglecting to take immediate action not only compromises the dining experience but also poses health risks to customers. I hope my feedback serves as a wake-up call for the establishment to prioritise customer safety, hygiene, and overall satisfaction.
Aari . 2023-12-13
MORE AT Google
Overall the dim sim quality is very good in London. Seatings is very spacious compare with high end restaurants in Central London. Hygiene wise, the floors are a bite greasy toward down the kitchen and toilets so this can be improved. Highly recommended to come back.
P K . 2023-12-10
MORE AT Google
Wow... the food was fantastic everything fresh and so tasty service with a smile highly recommend and for what we had the price was excellent will defo be eating there again 5*
Jan knight . 2023-12-10
MORE AT Google
Very very bad service. Part order deliverd. No one wanted to know about the missing part including the head waiter. Very rude as well. Will definitely not go there again. Heating was off on a cold evening.
Chandra Shah . 2023-12-09
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This place was a surprise, ngl. We've been to a lot of dim sum in Europe, and so often it's not very good, not even close to Canada or USA (and those are not as good as HK as it is). But this place was legitimately good, for Europe. The char siu sou may be the best I have ever had. They are tiny but delicious. Perfect flaky pastry and char siu done well with lots of flavour. Zhaliang were also really expertly made. Normally, I can only have one or 2 before feeling full and getting bored of them. These again had a lot of flavour. And props for not having the awful tiny dried shrimp in them. Taro dumplings were decent but not the best. We also ordered tripe, beef cheung fun, scallop wontons, and har gow. All were between good and very good. And finally: the chilli oil was hot af! 🙏 It is expensive. The cost of dim sum in the UK is astounding. We were taking a gamble here, seeing how expensive it is. Was it worth the price? No. I don't think any dim sum, like 3 dumplings for example, ever should cost $10-$12. Even the best dumplings in the world aren't. But it was pretty good quality. The service was fine, except that oddly, they don't let you add to your order. So, if you want more, or dessert -- too bad! We found that really strange and off-putting for dim sum. It's like the opposite of how it works anywhere else. Next time I would get a reservation because we were lucky we got there about 20 minutes after they opened on the weekend, but it was already 80% full. When we left, I don't think there was a single free table. Normally I wouldn't give 5 stars to a place I am not 100% about, but it was really good for England and it was such a relief to eat tasty dim sum, and so good I would come again, that I think it's worth it.
Vee . 2023-12-09
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Food fair there are better Chinese restaurants.
Charles Salmon . 2023-12-01
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Haven’t been here for dinner in a while but decided to do a massive family get together. We order a lot of food and they all tasted amazing! I love roast duck and pork belly, favourite meats and really flavourful. Best thing to eat with your rice is the sat and pepper squid, I absolutely love the flavours of the squid. The chilli beef was crunchy and really tasty. Definitely get a noodles dish, we had the beef Ho fun which one of my go to dishes when it comes to noodles. Staff were great and very accommodating, parking is good as well. Recommend coming here for lunch or dinner.
Catlis2102 . 2023-12-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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