Based on 389 opinions finded in 1 websites
Based on 389 opinions finded in 1 websites
Nº 625 in 770 in Wolverhampton
Nº 68 of 72 British in Wolverhampton
Opinions
This review is based on an experience from and our first (and last) visit to The Elisabeth Arms. Food was OK, you get what you pay for. Wasn’t bad, just average. Issue arose due to broken toilet seats in the ladies. My 3 year old daughter was injured and grazed/bruised by one of the faulty toilet seats, where it pinched her skin quite badly. Raised it with management at the time whose first words were “we’re aware of the issue, we’ve raised it several times and head office won’t do anything about it. But we’re having refurb in Feb next year”. Pretty disgusting attitude from Sizzling to refuse to replace a couple of toilet seats when you can get them from B&Q down the road for £20! Eventually the manager said she’d raise an incident report to HO, which was done. But “nothing will probably happen, the whole place is a health and safety problem”. So, I urge you to visit with caution.
SMJ . 2024-11-03
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That a little date night here the food was lovely and the service was great we went about 8 it was lovely and quiet so food was speed the salmon is yum 😋
ellesse k . 2024-08-02
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Have been coming to the Elizabeth arms for years. The new manager Ricky has really improved the place the staff can’t do enough for you. Great food including new menu, great deals on 2 mains £11.75 great selection of drinks. Great atmosphere want to say a big shoutout to Charlotte, Tammy and the rest of the team thanks for making us always feel so welcome. Also might I add it’s definitely worth downloading the sizzling app for great deals 👍
Stuart S . 2024-08-01
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I went to the Elisabeth Arms Bilston with 5 other ladies, couldn't fault it, we had the 2 for £11.75 which where just enough, all 6 meals came out on time We had Choloe serve us she was great, coming and going asking if all was ok, we ordered puddings at 9.20 we was a bit was it to late to have ordered but no all great, We do think thou inside pub needs updating painting, the carpark was full of holes they had been sprayed with yellow paint and at night dangerous really some are quite deep so do need looking into, but overall great atmosphere and staff,
wendyw5422 . 2024-07-30
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We visited around 4pm on Tuesday. On arrival we was told to chose a table and order at the bar. Whilst waiting to be served a female member of staff who clearly thought it was more important to tell "possibly her manager at the public side of the bar"! About how a previous customer lady complained about food and meals served, and carried on to tell this person what she thinks and how it doesn't give the pub a good name on social media lol. The manager said leave it with him to resolve and still carried on to tell him more... So I just carried on waiting to be served, at that another lady came from the kitchen and said can I please help you 😉. Someone with some manners at last. We proceeded to order x 2 surf and turfs, upgraded to 8oz steaks. Meals where served missing the onion rings and the steaks looked like 5oz steaks. We queried this and the serving girl returned to the kitchen to get our onion rings, when she came back said the person in the kitchen confirmed these had come in and was small 8oz steaks puzzled to think, how 8oz comes in small so God knows what size the 5oz steaks are perhaps two mouths full.
Howard Smith . 2024-07-18
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Can’t comment on the food as we didn’t stay, absolutely filthy place. Tables and chairs covered in sticky residue, literal food on the menus, and the walls have big chunks of paint/wallpaper missing where it’s crumbled off.
kelly g . 2024-07-02
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Excellent food and staff. Vicky is a great staff member and made our night special . The food is bang on and we all went home full and happy . Can you please bring back beef dripping gravy though not keen on the others . Apart from that you get a 10/10 from me
Marcia A . 2024-04-30
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On the 12th of March 2023, a party of four arrived for lunch at Elizabeth Arms Sedgmoor. Unfortunately, the experience was far from satisfactory. The manager and staff displayed unprofessional and unwelcoming behavior, lacking proper decorum. The quality of service was at its lowest, with the fish dish being overly greasy and undercooked, leaving much to be desired. The vegetables seemed lackluster, adding to the overall disappointment of the meal. The standard of food and customer service fell far below expectations, tarnishing the dining experience. Furthermore, the return of the old manager seemed to result in continued poor service throughout the visit. This drastic decline in service quality left the patrons feeling unwelcome, especially considering their positive experiences at the establishment over the past three months. Add pub car park empty vibrant energy gas gone very sad . Would not recommend to anybody In conclusion, today's experience at Elizabeth Arms Sedgmoor was disappointing and did not meet the previously experienced excellent standard of service. It is evident that improvements are needed to restore customer satisfaction and uphold the reputation of the establishment.
Jacquie B . 2024-03-12
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A great family experience with friendly helpful staff and lovely affordable food. The table was reserved for us when we got there which was booked around a couple of weeks ago. There was a large choice on the menu and all our food arrived together ( 7 meals) and was very filling. Drinks were reasonably priced for a restaurant. Would definitely go again.
Sean D . 2024-01-20
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Fantastic meal at a great price, excellent staff, very friendly and helpful. Clean and family friendly. Would definitely come again.
John W . 2024-01-14
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This pub is really local to me, so we always pop in during the week for food. Since new management have taken over, there has been a huge difference in the quality of the food and service here. The staff are all really friendly, the food and steaks are much better and presentation is always great. Hats off to the turn around, it is definitely busier, the pub is much better and you should all be really proud. We love the chicken bites starter, and other half always has loaded steak of some kind. Always great, can't recommend enough. Keep an eye on the app for offers as well. Always some great discounts on there.
vickytaylor83 . 2023-12-18
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I never expect much from this kind of pub. We just go as it’s local. However it’s getting worse and worse with every trip. It’s recently changed management again and we’d hoped that this would be a new leaf. Last week was the last straw. A beef burger that tasted of rancid fat and a chicken burger that I can only assume had been microwaved too long as it was so hard I couldn’t eat it. How do you make a chicken burger hard?? It’s ridiculous. The staff are mostly pleasant. The new manager is a bit rude. The main issue is the kitchen. I’d take a bet that our beef burger was past its use by date. There’s only one thing that causes it to taste rancid.
nomad1972 . 2023-12-12
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Thank you tasher for your service and being so helpful today we had a lovely meal food was great service fab
danielle r . 2023-10-31
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Great atmosphere followed by great service. Location was key with ample parking. Location had a pool table too.
Kirpal M . 2023-10-30
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Well the family got me back and what a difference a few years make! This evening we were greeted by the most friendliet staff .When the bar guy checked to see if my wine glass was spotless before serving was the perfect start. When seated the tables were spotlessly clean and so were the sauce bottles and menus on table.(this is a real pet hate of mine ..food smeared of menus from previous diners and mucky sticky sauce bottles) Toilets were also clean and tidy time. My sister and I both had steak which was cooked to perfection. I believe that it has been taken over and I can really say they are turning this place around,lovely evening and lovely food. Well done guys
Staceyhyde1984 . 2023-10-21
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Went for a catch up with friend not seen in a while couldn't have picked a better place wood was great great price good choice of food and great service nothin to much thanks tammy
hermsm2016 . 2023-10-10
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Firstly must say the bar staff were amazingly polite and happy. The food was just about ok. Not as nice as it has been on previous visits. The child were almost hollow as tho re fried a few times., the Chinese belly pork was not really hot and not very much flavour. Will come back even if it's just.for a pint for the bar staff 😀
lornaa465 . 2023-09-11
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Used to be good but changes to menu - and a lot no longer available - and quality has fallen immensely... Menu shortened and most of good stuff removed - no 'standard plate' curries at all - now just the one and that is an 'Ultimate Plate' and far too big for my appetite... We both had starters - I had calimari, partner had mushroom starter - both were, at best, tepid - and calimari was extremely overcooked and rubbery. Liz had a main course - cheese&mac - didn't comment... No main course for me - nothing that I would have wanted on the menu! Eton Mess sundae - was OK. Won't be back in a hurry unless things greatly improve, Wetherspoon's for us from now on... decent range of items on the menu, and well cooked too!!
Y2094NEstephenr . 2023-09-01
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Just wanted to say a massive thank you to Chole for serving a whole bunch - all 26 of us for my cousins graduation. Worked extremely hard, always with a smile. Worth her weight in gold. Also the food was delicious.
dineshpK6333FW . 2023-07-17
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The Elizabeth arms is a local pub just down the road from where I live I go there with my daughters kiren and Sharon have a good lunch there and the food is absolutely amazing u can’t go wrong there not pricey Tammy Betts Bains that I known years is amazing good loving caring person she helps all there when needed with that smile on her face 😊 keeps u going when I go to the local Tammy there’s helping people round when u get to know her u can’t go wrong and she’s always laughing with the customer making them happy to my daughters said tammys amazing good with her service and everything else ❤️❤️❤️😊😊😊 Nikki
N S . 2023-06-21
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Staff seem to be determined to close this pub. It shuts at 9pm in week and 10pm Friday and Saturday and they give you 15mins drinking up. Wanted a platter but they had no no chicken so had dirty fries no but no jalapenos, no spring onion and about one nacho broken up on top nothing like menu picture. They had beautiful hanging baskets in beer garden when we visited but staff cant be bothered to water them so they are now all dead. Toilets are dirty. Had to wait long time to get served. Staff have no pride in pub or their jobs. Fear this pub will close soon which is a shame as we used to be regular customers.
Wyerjohnt . 2023-06-14
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I have used this pub many times iver thd years and been satisfied. This pub has gone downhill, now overdue and desperate for s good clean and refurbishment. Tables sticky and old. Walls need cleanjng repainting and paintwork now patchy. Toilets are grim , dirty and unkempt. Food order took ages to arrive although pub was not busy at time of visit. Starters took 25 minutes to arrive and mains took 40 minutes to arrive after the starters were finished. Starters weren't too bad but mains poor quality. Chips dry and overcooked. Soggy onion rings and steak was well done yet ordered medium. The chicken fajita was abysmal 4 small strips of breast provided with 2 huge wraps and to top it off the chicken with it was overcooked and inedible. Was too tired and hot to complain. Will not return here until a refurb competed.
Jodie B . 2023-06-13
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Had a really nice meal tonight, ordered salad off the 2for £11 and lasagne. Really nice, added the chicken bites as a starter - cooked perfectly. Staff always really friendly, beer is good and sampled some of the new cocktails. Fab pub love the people here. Judy and Charlotte were working tonight I think - will definitely come again x
vickycurtis21061983 . 2023-05-16
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Very poor .waited a long time for food even though the pub was nearly empty. Had the chicken was overcooked and dry çhips had been kept warm to long and we're dry so in all a bad experience.was given a refund but b6 then the...
Tony T . 2023-05-12
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Tables reserved. No one sat at them. Pub seemed a little dirty. Too dark. Food luke warm but edible. Won't be returning in a hurry unfortunately.
GeorginaDan19841986 . 2023-04-26
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This is our local pub. Been many times over the years and decided to treat ourselves on Tuesday evening for tea. As usual most tables reserved with hours until diner’s arrived. Food and drinks for 4 was almost £50 and when the food came I...
Tonijo1981 . 2023-04-26
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We haven't been here for a while and decided to visit. We could hardly find a free table as the majority of tables were reserved. This was so annoying as we were there for close to two hours and only one table had been used....
ch3ryl_t . 2023-03-09
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42 of us went here for my father in laws 80th birthday meal. I cannot praise the staff here for the way they looked after us . They reserved the whole of the top section for us. They did say we may not be able...
junaschick . 2023-01-29
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Visited the restaurant for dinner tonight. Had fish and chips and mushy peas, delicious. Excellent service. Katie and Chloe, lovely polite and pleasant staff, an absolute pleasure. Many thanks.
L3319AEandreab . 2023-01-25
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relaxed and friendly staff but efficient service. second visit and a pleasant dining experience, Enjoyed the food, staff were great, nothing to complain about on either visit.
A7415SDtonym . 2022-11-19
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We went there for a family birthday party meal, the service was fantastic, the food was hot and served quickly they even sang happy birthday to the birthday girl, the staff were fantastic and so friendly, and very attentive
pintsize2010 . 2022-11-18
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Absolutely disgusting! We went here with my family and we had to keep asking where our food was and when it came it was horrible. Told the waitress and she apologies and that was it. Don't go, and definitely don't waste your money
JenANewPri . 2022-10-28
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We haven’t been for awhile as we were told the food had gone down hill but we were passing so thought we would give it a try as it was only for a quick bite to eat, really wish we had listened to advice and...
Climber20579014997 . 2022-10-25
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Food was lovely but I'm a wheelchair user n there are no tables that I cud comfortably sit at n enjoy my meal with my mum. Made us feel very welcome n there's 1 more thing the car park needs resurfacing bcoz it's a hazard...
AlexH6618 . 2022-09-22
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Went to Elisabeth Arms yesterday evening for a family 21st birthday meal, 16 of us and I was very disappointed, we waited almost one and half hours for our meal and most of us were dis-satisfied with their individual meal. I myself used to visit...
Barry W . 2022-08-07
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We used to visit this pub for a family meal regularly, but haven’t been for a while. I’m sorry today we won’t be going back. We were greeted with a frown because hadn’t booked a table. Told to go to table number number x with...
Nigel L . 2022-08-05
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food took almost a hour to arrive, 3 x chicken burgers- the chicken was hard and burnt in places, mixed grill sausages and tomatoes were burnt, chicken was also hard, the steak i asked for medium, but the steak was rare, the bbq sauce was...
izardxx . 2022-07-31
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Such a great value place. We all had the fish and chips and it was far superior to anything you might get in a more up market place. Whoever the chef is is very talented! Make sure you keep them! Service as always was great,...
wolvesnick88 . 2022-07-29
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Visited today for the first time in a couple years for a quick bite. Was pleasantly surprised. Service was efficient, food was piping hot and tasty. I had the chicken sizzler and it was very succulent. Would defo return.
msjkson1 . 2022-07-20
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We took advantage of the 50% offer on burger meals. Couldn't fault !!! Lovely food, served by very friendly staff. Although the pub was quite busy, we didn't have to wait long at all.
MrsTez . 2022-05-02
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We've been coming here for years and always satisfied until now. We ordered Scampi big plate and Hunters chicken. Both meals arrived pretty quickly however the big plate Scampi had 12 Scampi on as on the menu but only a few chips scattered on the...
ch3ryl_t . 2022-04-04
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Well we went for a drink on a sunny afternoon. Decided to have something to eat. Went to bar to order food didnt have anything in stock. Ordered a classic mixed grill ended up no 5 oz rumps and so upgraded to 8oz sirloin med...
Tracey D . 2022-03-28
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. we waited over an hour for food and it came after we questioned it. It then arrived cold and looked like it had been thrown on the plate . I complained and was told they are busy and refunded the food nothing else Sloppy...
Readys123 . 2022-03-22
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We booked table for 6.00 ordered the meal i was looking forward to the mega mixed grill after being at work allday from 7.00am to be told we aint got that in stock choose something else. Alarm bells should have been ringing then but give...
topkat28 . 2022-03-18
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Shocking language from some of the staff members.. Food ok if your on a budget . Must be good microwaves they have. Cigarette butts flicked outside mostly done by the staff never picked up. Outside seating is a health hazard. Rotten benches falling to bits.
Dovernow . 2022-03-01
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Staff were great food was really good brilliant night see you again soon a good range of beers and not overpriced
F6124HIchrist . 2022-03-01
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First and last visit to this pub. Stone cold chips, Luke warm steak, totally inedible. Not one member of staff asked how the meal was not even the waitress who collected the plate
David B . 2022-01-31
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Always come here with my daughters, doesn’t disappoint good food and great staff. One of very few pubs I would take my Grandson (aged 3) too.
cr_st_0nan . 2022-01-15
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We have always had good meal at the Elizabeth Arms. They were very helpful when we had a problem with a Voucher we had received as a present.
JeanO803 . 2022-01-14
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Me and my daughters had food here for my daughters birthday the service was good and the food was good, the only thing I’d have to say is the onion rings were cold
Laura G . 2022-01-12
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We always enjoy our visits due to the good food friendly atmosphere staff.really friendly and helpful.
KathE64 . 2022-01-08
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Been coming here regularly with my family for years and cannot recommend it enough. Staff are always helpful and friendly. Food is great, generous portions with lots of choice and fantastic value for money.
bechow . 2022-01-08
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Went with my partner. Pre booked our table on the app which had been reserved when we arrived. I had the chicken sizzler and my partner the gammon. Used app for ordering drinks arrived straight away. Meals after a short while. Both meals had genorous...
timpL2825NX . 2022-01-07
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Always enjoy going to the Elizabeth arms , food is always piping hot and tasty and the service is excellent, the staff are friendly and there is always a great atmosphere
marciashaw . 2022-01-07
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This was our first year eating out for Christmas Lunch so didn’t know what to expect but it was excellent. Everyone enjoyed it the food was delicious nice and hot and plenty of it and the atmosphere and service were great. The staff were very...
traceysS5895KK . 2022-01-06
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Absolutely beautiful place to take your family for a nice meal. Never too loud, staff are an absolute delight and very pleasant all the time. Food is incredible, never had a bad meal there and overall just a great experience.
connorbO6042BI . 2022-01-05
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Friendly place great service. Food nice would definitely come again . Clean & tidy . Nothing was too much trouble made to feel special
Denise B . 2022-01-05
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It was my friends birthday and we decided to eat here. The restaurant did allow us to decorate our table and put up a birthday banner. We ordered our meals and they arrived pretty quickly. Everyone enjoyed the food but the steak was a little...
ch3ryl_t . 2021-12-10
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We visited for tea. Staff were friendly and very obliging . They were extremely busy as you would expect for a Saturday evening and I feel seriously understaffed. The Staff were running around, doing there absolute best to help everyone. Around a 50 minute wait...
MrsTez . 2021-10-31
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Been going here for several YEARS!! The staff are polite & always friendly! Their food has always been great as well! Finding reasonably priced, tasty pub food, isn't always easy, which is why this pub has always been, plus will continue to be favourite!!
mrs886 . 2021-10-02
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Waited 45 minutes for mediocre cold food, as I had met up with friends who were on their lunch break they had only 10 minutes to eat. The waitress did apologise saying they were having a safety check carried out, really during a lunch service...
Acm166 . 2021-07-29
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First time here since lockdown eased Nick was very helpful and personally sorted our meal as I need gluten free diet he was quite knowledgeable about my requirements Took the time and patience to ensure we were looked after and the present procedures explained Will...
Mojean G . 2021-06-25
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Really disappointed, thought this May become our new local after moving to the area. However after visiting a few times the food was disappointing and not really worth what we paid and we found staff to be loud and there to have fun together rather...
Sasha H . 2021-06-13
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Had a lovely meal, sat outside on a warm evening, brought the dog up with us. Used the app to order and our food was with us within 15 minutes; super tasty. Staff were bright and friendly, service was lovely!
lizdav091 . 2021-06-05
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Vile place Vile vile vile manager Been going for years but never again NOT COVID SECURE Newspapers informed
JodieR419 . 2020-11-09
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We booked in advance and were greeted at the door and had the regulations etc explained to us. We were showed to our table which we found wasn't clean so we cleaned it ourselves. The staff were very busy and were doing their best to...
DRWolv . 2020-10-03
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Haven’t been here for years thought we would give it a try. The gentleman at the door who tells you the do’s and dont’s due to COVID was very polite and explained everything perfectly. Ordered the food and drinks fine they were served in around...
Jennyswift1975 . 2020-08-03
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This pub is so dirty.cob webs scratched paint work.this place need a deep clean and decorating. It's disgusting. Regulars were allowed to vape in pub.
Cazlab345 . 2020-07-28
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First time I've been to this establishment and it was brilliant. Hop house was brilliant the mixed grill was amazing. I will be making this a regular location for me to vist.
_MrLH_LH . 2020-03-08
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Me and my wife visited for an evening meal.Staff freindly and welcoming, feel as they could have done with another pair of hands behind the bar.We both had burgers which were very nice,but chips a bit tasteless really. Carling was a decent pint.Overall a good experience.
gamboge7 . 2020-03-02
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Had an early lunch here today, although the food on offer is the usual “ pub meals” type menu, it was cooked perfectly and hot, not just lukewarm as is sometimes the case with pub food when it was delivered to our table after only a short wait. My husband had the breakfast which he really enjoyed I had scampi and chips, I know I’m boring, Staff were friendly and helpful but the icing on the cake for me as I’m disabled and on good days walk short distances on two crutches, not so good days use a wheelchair, was the ramp from the car park to the door and another from the door to the restaurant area as well as a disabled toilet, that is to say higher than a normal loo. All in all a very good experience.
shirleytB4709XE . 2020-01-23
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Me and some friends visited this restaurant at the weekend and had 4 different meals which we all thought was nice. The menu has a really good selection but the service we received was a bit average, we must of told the lady a couple of times what we wanted and twice she missed what we ordered, she did do it correct in the end but it wasn't hard what we asked for.
travelwithchels . 2020-01-17
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Brilliant pub highly recommended Best food going round Bilston Staff are welcoming friendly Always busy at this pub as its such a great pub👍
D3150XBkater . 2020-01-12
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Terrible service no staff at bar, had to knock on kitchen door to ask for service, when food arrived 40 minutes later it was burt black worst breakfast i have ever had.
D9992UMwendym . 2020-01-11
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Visited with my husband mid week , was very busy which is usually a good sign that food is nice , order was taken quickly at the bar , I ordered the large gammon and my husband had the double bbq burger , the food was delivered by a pleasant waiter and was just the right temperature and looked freshly cooked , my portion was just right and very tasty , my husband was a bit jealous as his plate looked a lot smaller lol , we both enjoyed our meals and thought the price was reasonable , will definitely return
gaynor_groom . 2020-01-09
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Went for my birthday had lovely meal staff were very pleasent and helpful nice enviroment will deffo go again
Christine C . 2019-12-31
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Waited over an hour for deserts and 1 member of staff on the bar! No one seems to know what they are doing. Lack of cleanliness, it's a wonder how the kitchen staff are still serving food with no plates in the kitchen to put things on! Floor staff just vanish, a shame really when Christmas is a busy period for any pub and the staff don't seem too care about the business itself. We have just approached the bar for yet the third time and only now have they offered a refund as it is easier then checking with the kitchen! Lack of management! Shocking staff
BooBear2020 . 2019-12-30
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Table booked for 3.00pm.Difficult to enter as swarms of people milling around.No staff on duty at door to advise you where your table was.Eventually after a considerable wait we managed to locate a staff member who eventually advised us which was our allocated table.After a small delay our table was laid and were seated.Starters were served quickly followed by our main course.The Christmas meal was un eatable sprouts you could squeeze out the water,roasted potatoes soggy so was the cauliflower.One of our party had ordered a steak,this was so overcooked it was not possible to cut it with a steak knife.All meals were were sent back and a meeting was had with the manager who was not interested telling us they were catering for 250 guests.After a very long discussion he did eventually agree to a partial refund we advised him we required a total refund.Now waiting for a reply as he said he would have to discuss it with his superiors.Will not visit again.
Kinvertraveler . 2019-12-29
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Visited here with my family and can't fault the place. Staff are friendly and the food is fantastic with generous portions and lots of choice. My teenage children love the burgers and chips which are great value for under £6 and you get a drink included. Will definitely be coming back again.
bechow . 2019-12-15
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Went to the Elizabeth Arms as a natural place on a first date.
Simon B . 2019-12-11
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Lovely food and excellent service! Considering there were over 40 of us, not one plate was missed and the food was lovely! Everyone enjoyed it.. the staff were so friendly too! Definitely recommend :)
Daniellecraig12 . 2019-12-08
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had a variety of meals and all enjoyed..
T3511OWkarens . 2019-12-02
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Back in for breakfast with my son again today. It was fab as usual and great value, two works baps (sausage, egg and bacon), one with hash brown on the side and two hot drinks for £8.50ish. Usually come in fortnightly, the staff are always friendly and helpful, one even knows our order so asks if we want the usual... Maybe we are coming in too often
lisalewis73 . 2019-11-16
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Following a Bad previous experience, complimentary deserts and discounts were given to revisit this venue, wish I hadn’t bother the tables were dirty , understaffed and bad attitude of Both male servers one behind the bar trying to run it and the young lad serving tables with no hospitality skills what’s so ever. Arrived at 7 pm on Saturday 12th Oct to find only 3 tables in restaurant area and a 50 min wait on food.... at 7pm!!!
Alan1101809 . 2019-10-13
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Stopped in after work. Had the steak which was good. My partner had the ham, chicken and cheese pie. Filling was good but the pastry was obviously made from the latest material designed to replace concrete.
97pete . 2019-10-01
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My girlfriend and I visited for food last night (06/09/19), I had the Lasagne and garlic bread, she had the classic beef burger.
Scott E . 2019-09-07
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Where do I even start.i cannot even rate this place as it's lower than a 1star but had to fill in the field to submit complaint!!The place is a absolute dive from the bar area to the dining area to the toilets!!The men's toilets are over flowing with wee and the floor is a swimming pool of wee!a sign saying caution is a joke they are not safe to use!!The ladies toilets are filthy they absolutely stink and are thick of dust right down to the toilet tissue holder!THERE IS NO WAY THEY ARE MONITERD AT ALL!!the staff are rude and look at you like your speaking a different language!!There is probably about 20 people in the pub but apparently all the wine glasses are out!!this pub is an absolute dive with awful customer service!!There is no way I would eat in here you would probably be safer eating off the car park floor.DISGRACEGUL WILL NEVER BE RETURNING!!
Staceyhyde1984 . 2019-09-01
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We have visited this pub a few years ago and decided to visit again while in the area, staff very friendly, food was lovely, only issue was the table was very dirty but my husband mentioned this to the man who served us and he came and sorted it out no problem! Will definitely come back again thanks
Deanoboyd . 2019-08-30
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Visit here quite alot and always find the food hit and miss. Mainly you cant fault the place, normally clean and tidy, friendly service and a decent meal. The prices are cheap and I find you get what you pay for, lately seems to be decreasing in value. But I've never had a bad meal and would return as sometimes it's really lovely
gemma6808 . 2019-07-19
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We came here with my family for a meal and a few drinks on ordering our food the bar man I believe his name was Brad what very rude couldn't be bothered to work I also over head him moaning to other staff about hate working on fridays very very rude me on a lighter note the food was lovely and the man that brought us our food was very polite and couldn't do enough for us didn't get his name
Debbi K . 2019-07-19
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First visit and really cant fault the place. Staff was friendly and helpful and the food we had was fantastic
Colin P . 2019-07-12
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Have never been here before but wanted to take my son out for a meal last night, just mother and son time for once (ie. 2 adults)! The restaurant was spotlessly clean, atmosphere friendly and welcoming. Staff were polite and helpful. Didn’t have to wait long for our meals, piping hot when it was served. I’m a vegetarian and the options for my choice of meal were well catered for. The prices are very competitive and both my son and I were asked by restaurant staff “is everything satisfactory for you “? The food was first class and we both thoroughly enjoyed our respective meals. A fantastic evening out. I would definitely recommend The Elizabeth Arms hence my 5 star rating. Thank you for a super evening
claresK8686GQ . 2019-07-11
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Rated here low before for various reasons. Food was fab. Cocktails were amazing. Couldn't fault this visit!
MommaOf2UK . 2019-07-01
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Me my partner and friends went for food. While stood at the bar I had a plastic ball thrown at me by a member of staff. As I looked round to her she shrugged her shoulders and laughed and said it’s only a plastic ball. I expected her to come and apologise, not because I was physically hurt but because I am a pregnant lady & a paying customer and I do not expect to go out for a meal and have something thrown at me by a member of staff. Anyway she didn’t approach me and went round and cleared everyone’s table apart from ours. I had to ask another member of staff to clear our table after waiting almost half an hour after we finished our food. During our time there me and my friends noticed she was drinking from customers glasses containing lager and was spending a lot of her time flirting and being touchy feely with some of the male customers. After we had our deserts brought to us I called the waitress over and explained that I didn't appreciate what had happened and that she hadn’t apologised. Instead of accepting what I was saying I was met with an extremely aggressive response of shouting and excuses. I explained calmly that I didn’t care whether it was a plastic ball or a bowling I still didn’t appreciate what happened and how she dealt with it. My back went straight up after I was met with that response from the waitress and I felt like I had to stand there and defend myself even though I hadn’t done a thing wrong and had approached things very calmly. The whole situation ended up with me and her shouting at each other and being told not to get her started in a threatening way. The manager came out and instead of asking me my side of the story he immediately told me I was no longer being served and I had to leave. I found the whole thing distressing. I am a calm and fair person and to be dealt with in the manner that I was is very upsetting. I have left there feeling like I was in the wrong and very disheartened. I am so unhappy with the customer service and how I was treated. I will never be going back again and I am going to be filing an official complaint. Very disappointing.
Chelxea . 2019-06-22
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I was meeting up with a friend for some food and a few drinks to talk about my upcoming wedding, our food was lovely, didn’t take long and was hot when it arrived.
Helppppp16 . 2019-06-09
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I would have left this review earlier but i didn't have time as the food took too long,
Alex_h_0212 . 2019-06-09
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Been here several times, food has always been good, came here Sunday about 5pm was busy only couple of empty tables.
pitabread15 . 2019-06-09
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Had to send back my mixed grill twice due to a very fatty gammon and due to my "well done" steak still having blood inside. Really not impressed that I now have to wait a further 20 minutes for my new plate.
Katie F . 2019-06-07
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Busy for a Monday lunchtime. We ordered and food arrived within 10 minutes. Burgers were huge and tasted good. Chips were lukewarm. We were asked if everything was OK, we said about chips and the waitress immediately offered to get us more. We declined, she then offered us a free desert. We said no but we were really pleased with their customer service and the way they immediately tried to rectify the problem.
409janh . 2019-06-04
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The elisabeth arms is our go to place . We love it here staff are friendly and great with the kids . Me and my hubby went for a sneaky meal while the kids were at our school (kiddies were not happy )it was delicious we even had a laugh with the barman about a game with a lemon which we failed to do . 5 star rating definitely recommend x
Jenny B . 2019-05-27
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Mi novio y yo disfrutamos de nuestra experiencia. El personal amable se fijó en nosotros cuando estábamos comiendo nuestra comida y estaba muy interesado cuando estábamos jugando en el interruptor Nintendo.