Based on 24 opinions finded in 1 websites
Opinions
Anticipated, me and my friend entered the diner with high hopes. However, upon entering the “restaurant” we were directed towards a dingy, dirty side table which was coupled with flies and layers of dust?! Nevertheless we were starving, prepared to order our meal, well we were … ATROCIOUS, £12 and a whopping £13 for our burger meals. Hesitant, we continued and yet the process was difficult and quite rude as no one came to collect our order and we were forced to get up ourselves? After a reasonable wait, we received our “meals”. DEVASTATED, we looked upon our radioactive meals, comparable to the measly rustlers burgers one microwaves. Stale, cold, bland and simply vile, me and my friend stared in horror, nauseated as we attempted to digest this monstrosity. We entered hungry and left famished, sick, disappointed and on the verge of tears. DO NOT ENTER THIS FACILITY AT ALL COSTS IM WARNING YOU!!!
keli walsh . 2024-08-10
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So as I walked in the staff was extremely impatient and wouldn’t let me pick what I wanted to order in time. They also questioned if my money was fake and if I could afford this kind of food. I remained calm in this situation and decided to sit down and wait. Once I got my water there were little flakes in the water which I found extremely disgusting. Also when I got my food the cheese was not melted and it looked like it had just come out of the fridge all powdery. Also they don’t have labels I thought the salt was sugar and it completely ruined my meal. Although it was not exactly a meal as my chips were to dry to eat. The place was atrocious there was flies all over the place and the cutlery was dirty. I recommend you don’t come here.
Ava . 2024-07-18
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Currently on holiday at flamingo land with my family and boyfriend, we thought the diner would be a good place to eat but 2/3 times there's has been issues. First of they advertised there hours as 10am-5pm but when we went at 12pm they said they were closed to start lunch, I guess that's understandable but they should mention it somewhere. The next day we went for breakfast and it was good but the waffles weren't made fresh :/. Then on our last visit at 3 pm the told us the main menu is off so staff could get a break... They were also not very professional and seem a bit all over the place. This place has potential but it's the people who run it that let it down.
Claudia Metcalfe . 2024-06-11
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Terrible experience from the minute we entered the door, got told it was full when clearly half the diner was empty. When eventually got in we specifically asked for our burgers to be plain, whilst waiting we could hear the chef and the manager moaning about our order and other guests, very rude and unfriendly service. When food arrived it was all wrong, manager came over with a snotty attitude when I politely asked for a refund, tried to deny me that but then realised he couldn’t and said I would have to wait 20 minutes for one, which I did. Once given a refund, I had to ask for a receipt which the manager grunted and snarled whilst having to print it off. All in all terrible atmosphere and experience and would not waste any time or money at this place. Food is also very expensive by the way so just makes the dining experience all the more worse with the service we endured.
David-James Corris . 2024-05-27
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Food was mid tbh. Mac and cheese burger aight I guess. The food seems like it's frozen store bought. The service was good tho and the atmosphere was nice since it's located in an amusement park. Oh yeah, chicken sandwich bland.
David . 2024-05-06
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The slow service brought the wrong order. I asked for the burger plain, but the first time it had cheese, and the second time it arrived, it still had relish, which was also incorrect. The chips were cold and tasted stale. One member of the family is celiac, and the park doesn't really offer decent gluten-free options. You would expect more from a big company. Overall, it was poor quality, cheap, and overpriced.
David Thomas . 2023-07-09
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Waffles aren't freshly made, they're the same small sugar waffles you can buy from supermarkets, heated up - very disappointing. Tea tasted awful, as if it was made with hot tap water. Overall very overpriced for the quality you'd expect.
Kristin Bouveng . 2023-07-02
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Just been to flamingoland, this was a very popular choice with my kids. We had dinner one evening and had breakfast on the morning we left. Lools like a typical American diner from the movies, kids loved the decor. Dinner was great, portions were big (nobody could finish their meal they had that much food infrony of them lol) Although a bit pricey you definitely get a lot for you money. Breakfast was great too, portions are good, again pricey but you expect to pay more in places like this. Milkshakes were great made to order and a big hit with the kids. Karen one of the waitress' was amazing with my kids, chatting and having a laugh with them. She went above and beyond and made the experience within the restaurant so much better genuinely an amazing person. She remembered us from a few days before and took extra time to make sure we had everything we needed and where happy.
Lauren Mckenzie (Lmckenzie) . 2023-05-14
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I thoroughly enjoyed my meal at The Diner at flamingo land! After a day on the rides it was a lovely meal to indulge in. The prices are quite expensive though, with most meals being about £11 per person without drinks. However the portions are very generous and large making it worth the money in my eyes. A lovely eatery at flamingo land and has definitely made progress from when I last visited!
Zara . 2023-04-05
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Disgusting unclean spiders hanging off seating ,one landed on my husbands head!!!! I complained and recieved sarcastic comments back.disgraceful service and food was dry
jemma kay . 2023-03-25
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2 double Burgers and fries, 2 kids chicken nuggets and fries, very nice, pleasant staff, totally recommend
Brian Moorcroft . 2022-07-16
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This diner refused to cancel our order and if we did cancel we would still of had to pay. The food was undercooked and the chips were frozen. The food was greecy and cold customer service was horrible and they messed up our order 3 times and the cutlery wasnt clean.
Tyla . 2019-09-27
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Terrible food. One of the kids meals (turkey dinosaurs) was raw and cold in the middle. Shouldn't happen, especially not with a kids meal
Joe Poole . 2019-08-17
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We went to Flamingo Land for fun and to see animals. At some point during our visit we did get hungry. There was a lot of choice, but we decided to go with American style food - The Diner. We looked at prices and burgers around £9-11, all with fries and salad included. We went for a chicken burger with cheese and bacon and bbq sauce. It did cost us 10.95 each. It was the best decision ever. The burger was lovely - real chicken with melting cheese and crispy bacon, fries plentiful. We ordered large Coke each for just under £3 and it was large. I attached some pictures of the meal. We are planning to go back in the summer and that is where we will eat as well. 😊
Beata J. . 2019-06-01
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Great food! Really good for price 👍
Ryan North . 2018-09-20
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staff are rude overcharged us for food we didn't order got rude when we told them we didn't order this stuff and the waitress walked off while we spoke to her my mate had paid and and they claimed he didn't and called security so he had to pay twice and we waited along time for cold food
Elizabeth Doris . 2018-07-21
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The wait for the food is excruciating! 50minutes for a buger and fries, terrible!
Husni Aaeryamo . 2018-07-16
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Good sized portions, decent pricing. Okay restraint if you looking for a hotdog, burger or limited range of topings on chips.
Briggs . 2017-04-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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29 Opinions
Avoid at all costs. Family of 5 totaling just shy of £80. All you can eat buffet but have to wait almost 30 minutes to get any food due to the terrible service. The food is arguably some of the worse I have had. Two options of dry stale tasteless pasta. The pizza was almost un edible. Luckily one of the managers arrived due to three other family's all complaining of the same thing. We received a full refund Luckily which allowed us to go elsewhere for lunch. Avoid this place like the plague.
50 Opinions
Having not been in here for a while I ventured in this week wondering if it was still the nice welcoming place I remembered from my last visit. I am pleased to report it still is. Rach remains the friendly, professional anchor and recent recruit Sally seems like an excellent addition to the staff, who of course are the most important ingredient in any cafe. Thoroughly enjoyable experience and I am more than happy to recommend it.
54 Opinions
2:30pm on a Tuesday, I ordered my favourite, half chicken with chips meal, lady at cash desk went to kitchen to check and came back with the bad news, they were out of stock. Out of stock! It's a large supermarket with hundreds of fresh chickens for sale, it even sells hot roast chickens freshly roasted, couldn't they get one of them. Come on Morrisons get your act together. On a plus note the cafe looked clean and tidy and the toilet was ok.