Based on 99 opinions finded in 1 websites
Based on 99 opinions finded in 1 websites
Nº 83 in 105 in Magherafelt
Opinions
Spectacular, "chippy!" I got served chips, with my favourite side, the coleslaw lolly! I highly recommend the coleslaw lolly, due to its flavour and uniqueness! However, the customer service lacks.
John . 2024-09-16
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Wyatt mckay did not go into school for two weeks after eating here he got a coleslaw lolly and a curry chip and hot food poisoning from it
Jack Irvine . 2024-08-01
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Just had the special chicken fillet box meal and left more than half, Everything tastes of fish and I had chicken, Never again Rotten
Mark Dunster . 2024-05-10
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Love the food, great service and a great atmosphere
Gwendolyn Shaw . 2023-11-02
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On the 4/8 /23 I went into the Chippy at approx 6pm I clearly asked for a chicken fillet burger meal and a chip gravy stuffing with 2 bottles off Diet Coke.. when I went back to the car my wife says their isn’t a chip for you. When I went back to the chip shop I was told all I ordered was the burger and chip gravy stuffing with 2 cokes .. I was charged £19.20p for this and was asked for another £4.20p for a chip.. when I took that back to car to eat all I had was a bag full of hard chips which I threw in the car park bin.. bad enough being charged for chip but not able to eat it.. it has been my worst experience off eating out off any Chippy in N.I. and that is sad to say when trying to keep local businesses afloat .. I won’t be back nor recommending it to anyone..
William Wallace . 2023-08-04
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I always order from the diamond expecting it to be like it was 10 years ago.. I don't know what has happened this place but it seems everytime you order something is missing or is wrong. So I've ordered a few times and its always wrong but I've never complained because I like the people that work here. But tonight I lost my patience and phone and granted i shouldn't of been rude but because I was so annoyed which i do know wasn't right but I asked the guy on the phone to call the order back to me before hand to make sure the order was right and it was.. so how on earth the chip and dips just disappeared from my order i don't know the reason for being so annoyed was because the last time I ordered my burger was wrong and saturated in cheese and grease the time before that the chips where half raw and when your spending upwards of £30/£40 at a time there comes a point where you wonder why your wasting your money but then to follow up I was sent a chip that was cold greasy.. it seems I'm not the only one to complain the last week and since there's no message on the actual fb page il posy it here.. its just disappointing and I'm aware i shouldn't of been rude on the phone but when your spent upwards of £100 in the last month or so for 3 order for it always to wrong I'm sure anyone can see why I was annoyed.. I hope the owners can see where in the problem lies and fix it because I would hate to see it close again.. but when your paying for something you expect some kind of a standard
Justine Kennedy . 2023-05-22
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Had a lovely takeaway from this chip shop over a year ago and ranted and raved about how nice it was so travelled up from Lisburn several times and it was closed so whilst in the area at the weekend I was so pleased that it was open and couldn't wait to get a nice tea time treat HOWEVER before even getting my takeaway I experienced a rather rude member of staff who was very unaccommodating when I asked for something that it advertised on the board as an adults portion and I merely wanted a smaller version for my 6 year old daughter. I had requested this at the till and the girl was lovely however when it came to the girl at the fryer / packing end she was very disgruntled that I had asked for cod bites and not fish fingers, might I add that as she lifted a fish finger with the tongs it wilted and fell apart due to how saturated with grease it actually was 🤮🤮. So after a lovely girl who was doing the actual frying, who was very accommodating, explained that she could make a smaller portion which was great and the rude member of staff turned her head it was FINALLY ready to collect my order and I couldn't wait... We got our order home and was a feast the bin got!! Everything was so saturated in grease to the point it was unbearable and tasted vile... Absolute waste of money and definitely will not be back not recommending to anyone and the only thing I would recommend is that a certain member of staff needs customer service training !!
Susan Susan . 2023-05-14
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Called in on our way to camping, and our experience was very rude staff also the fish & chips were greasy absolutely horrible £46 waste of money. New managent bring back the old one.
Cathy Winton . 2023-05-14
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Really good chips, decent value and a good amount
Richard Young . 2023-04-13
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Best sausage supper I've ever had, chips were perfect, pity l didn't live closer
Robert Patterson . 2023-04-04
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Great choice on the menu, efficient friendly service - and value for money. Had a great meal for under a tenner, which I ate perched on a high stool looking out the window, watching the world go by. Will definitely return.
Philip Scargill . 2023-04-03
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worst chippy in the town avoid at all costs, and unless you want sweated food because delivery time was over 2hours for a fishsupper and cheese bean and chip, actually had to leave the house twice and go into shop to see what was keeping the food, and all I got was bad manners from the girl at the other side off the counter. I WILL NEVER BE BACK THROUGH THE DOORS. ABSALUTE DIVE. food came and off course it was freezing. People paying good money for poor service and poor quality food. Disgraceful
Matthew Love . 2022-12-22
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Is this place still open? I can never get a reply on advertised number!
Joanna . 2022-08-07
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Shocking wait times. Order 3 hours before you want to eat it.
ashley hayes . 2022-05-22
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Delivery is beyond a joke, have waited over 2 hours before receiving my order in the past, But tonight it never turned up at all. Money was refunded into my account but a simple phone call to let me know they weren't going to deliver would have been the decent thing to do!
julie donaldson . 2022-04-10
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Place is a joke placed a order online on the app at 10 to 8 was sitn waitn for the food when I realised it was taken forever I checked the app to be told it has been refunded without reason tried to ring loads of times no answer ended up that cross where I had to cum down and see what was goin on there reason for refund was they had no chips for the order even tho I never orderd chips wat a joke this place is becoming will not be back and the dirty looks I was getn if I cud give a half star I would
Jason Love . 2022-03-22
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Like the sweet chilli chicken kebab, worth a try
M C . 2022-01-20
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Walked in and placed a small order. Sausage supper and Taco chip. Was told it would be 20 mins but waited exactly 40 minutes. Went straight home to eat and was not happy. The taco chip had no mixed peppers or cheese as stated on the menu, it was literally microwaved chilli flavoured mince with chips on top, as you can see from pictures it looked totally unappetising. Also ordered a side taco dip which wasn’t there either. Took it back and got my money back as it was not what is stated on the menu. Will not be back.
Kerry Devlin . 2021-12-07
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Ordered by app and it took over 1h30mins to deliver. When it arrived, the chips were cold. Small order on a Wednesday evening so should have been better.
Stephen Shanks . 2021-09-15
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I have been here twice. And both times there was something missing or given me something wrong. For an example. I asked for cheese, curry and chips. I was given beans, cheese and chips. I don't like beans so I was furious. Won't be going again. Their sister company jakes is a nice place to eat tho.
Rhys Taylor . 2021-09-09
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Greasy wet chips 🍟, burger was fine
Eugene Doherty . 2021-08-24
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The best chippy around, lovely chips and everything else I've had is fresh and tasty.
Tj Cassidy . 2021-08-19
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Great fish and chips, lovely friendly staff, some selection of food, you won't go hungry 🍟
Issac Watt . 2021-08-04
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I ordered a cheeseburger with fried onions and recieved a soggy burger plastered in relish. The bap on the outside was soggy. When i contacted the shop through Facebook messenger, they read the message but failed to respond twice.
Andrea W . 2021-06-17
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Very good food , the diamond burger was amazing will definitely be coming again
James Canning . 2021-05-09
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Great cod suppers,(everything else is great as well)well priced for the good quality of the food, lovely, friendly staff 👍
Charles Diamond . 2020-12-13
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This is the second time over a 6 week period that I have got fish and chips from this chip shop and I can honestly say I have never tasted worse. There was practically zero fish inside the very hard batter. The poorest offering of a battered fish that I’ve ever had. To be honest, I really shouldn’t have gone back again after my first let down but I only did so because I thought anywhere can have an ‘off night’. But no, clearly it was not the case!!!!
margaret hargan . 2020-09-21
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I went in and ordered from the menu which was the "Chicken Burger Supper Meal with Drink" and two bags of chips. When I placed my order, I told the girl I wanted no cheese on it, only for her to reply "You just want cheese on the chicken burger?" So I repeated myself and corrected her! 15 minutes later, the order was ready and when I drove home, which was about 15 minutes away, I got no chicken burger, but a steak burger and only 1 bag of chips! How difficult is it to listen carefully to the customer's order and communicate it to their colleagues? Will not be back!
D Murphy . 2020-07-28
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I first of all went in and asked for a menu only to be told there was no printed menu and to look at the above menu boards. After deciding what we wanted I went up to the till. During my 15 MINUTE WAIT for a staff member to ask me what I wanted? I noticed how unclean the back of the shop was in the kitchen area. I asked for the chicken kebab (which was on the menu) and I got told they they don’t actually have a menu and that the board isn’t their menu!! I then changed my ordered and went over beside the seats to wait for it. I put my hand down on the seat and I was DISGUSTED at what I felt. The seat is covered in grease and dust and every single other seat was the same. The glass in the fryers were unclean, the top of the fryers were also covered in dust AND a staff member was using her phone with her gloves on and going back and fourth from food to her phone SPREADING GERMS from her phone onto the food!!! I was disgusted and disappointed. Especially during the covid-19 outbreak the phone should stay in the staff area. The bain-marie was also dirty and had sauce all over it, and the members of staff weren’t pleasant. However, the food was acceptional, but I won’t be back. If the front of house can look like that, I can only imagine what the customers can’t see.
Ellen Smith . 2020-06-15
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Food second to none even when they are busy and friendly staff
Sarah Mac . 2020-03-07
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Good fast food at good prices. You can take away of there is seating upstairs. We have eaten here a few times and never been disappointed.
Darren Stevenson . 2019-06-30
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Nice fish and chips with a friendly people
Patrick Douglas . 2018-11-09
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I choose the diamond chip shop because off its 5 stars.and it didnt let me down.the food was so beautiful.staff so friendly.dont mind paying bit dear if the food worth it and it def is.def be going bk and recomenned to friends.
julia Lynch . 2018-05-20
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Best food I've had in along time
Eugene Tarr . 2018-03-15
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Go. Eat. Peruse. Buy. Temptation is sooo obvious. Displays are festively beautiful and original.
Catherine Deery . 2017-12-13
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Always a reliable place to get a bite to eat!
iTek NI . 2017-11-30
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Food is great but expect to pay
Cherry mac . 2017-08-31
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Whilst waiting to be served observed a member of staff dipping a chicken nugget into the mayonnaise and eating it behind the counter. Bought fish and chips very disappointed with the quality of fish and the chips tasted of stale oil. Would not recommend this place at all.
John Browne . 2017-08-11
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Chip's could of been cooked for an extra few mins forgot the salt & vinegar but not bad will come back :-)
Patrick Hosey . 2017-05-25
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Best fish n chips in town.. Can be busy but worth the wait
Ciaran Donnelly . 2017-01-22
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"Good vibes, good people and good chicken" John (shaun) McNamee 2k17
Patrick Scott . 2017-01-12
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I believe that the chip shop is good for chips .... but that's it... As for a kebab.... the kebab was dry as tasteless.. with nearly no meat not all chips .. very poor all
dodger green . 2016-12-29
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I would have to say best chippy in town. Best deals for lunch. Always first choice for my family and friends.
Spikey Sato . 2016-08-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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321 Opinions
Stopped going here after they ignored other customers. They only employ kids now, orders are wrong, won't serve you, not open when they say they are. Last time I was in a customer walked out because they were being ignored. She stood at till and asked are you closing as no one would serve her, she eventually left. Food was good, doesn't smell like death, doesn't make you sick. Good luck getting it
98 Opinions
Found a hair in my food and was in utter shock and was like poo. The service was terrible. The food came 45 minutes late. The workers on the phone left me on hold for at least 7 minutes. Not happy. I’m not joking. There would be more atmosphere at a funeral. Overall, horrible experience.
28 Opinions
Every single time I order delivery here the order is wrong and items missing. It’s always the same person on the phone and she always apologises but then refused to deliver the missing items when it’s their fault. Even when I’ve checked and repeated my order it’s still comes out wrong. No customer service or care. Save your money and order elsewhere at least you will be sure to get what you order.