Based on 119 opinions finded in 1 websites
Opinions
Used to be good but things have dropped massively.my order is in the bin with one bite taken and for 26 pounds not great
Ryan Higgins . 2024-11-09
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Use to order from this place frequently but the quality has gone down hill big time. The chips are soggy with awful skin on them, the curry is beyond mild and tastes like absolutely nothing, the last order I made I felt ill within 2 hours of eating it. Their sausages are vomit-inducing, they taste dreadful. The only mildly decent thing they offer are lamb kebabs - but take that with a pinch of salt, it's not great either. The delivery times offered are also now a joke too - AVOID AVOID AVOID.
Wicked C . 2024-11-09
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Drove 14 mile one way to pick up 2 burgers and a chip, drove back home only to realise nothing on the chips (no salt or vinegar, okay I can fix that not that bigga deal) One plain burger with brown sauce (they don't have brown sauce, okay we can't fix that but I'll have to do) One cheese burger with fried onions, (open the burger, red raw onions and not even a smell of cheese) How's can you make a cheese burger and forget the cheese, jeasus I wasn't asking for 4 or 5 different things on it. Anyway 1st and last time trying it out, as you wiuld imagine, Staff should pay more attention if they want to keep customers.
Debragh Kelly . 2024-11-01
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The food is absolutely amazing and the staff is very very friendly. Would definitely recommend this place
krzysztof wisniewski . 2024-10-29
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I ordered from Sunnys for my dinner tonight the 28/9/24 and I had placed my order for delivery and they messed it up and when I rang back and said they sent me out my order again and once again they had messed it up again I wouldn’t recommend them this isn’t the first time they done this to me
Jamie Lappin . 2024-09-28
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First and last time I bought a steak kebab over there, pieces was big, hard and gummy totally not for humans, doner kebab is ok, you got to be watching young guy on counter he forgot to put salad to one my kebab, all the rest is acceptable
Robert Grzywacz . 2024-09-22
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my mate ordered 2 hours ago and it still hasn’t came and they closed 8 minutes ago
Sarah Robinson . 2024-09-01
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I just tried to order a meal in Magherafelt. The person on the phone was rude and didn’t know what lactose was or if it was in the food, they basically kept saying lettuce and laughing. Unprofessional, Untrained and very rude.. TRAIN YOUR STAFF ABOUT FOOD ALLERGIES AND WHAT YOUR FOOD CONTAINS !!!!
Andrew Coney . 2024-07-24
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Previously my favourite Kebab place but last couple of orders have been excruciatingly slow 1.5 -2 hours, and required a phone call to remind them of the order. Last order was missing our portion of chips. Probably won't order from again.
sloye . 2024-05-12
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Great food Great menu Variety is brilliant Portion size very generous
Malachi Fullerton . 2024-01-17
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Great food, best kebab in town.
Claire S . 2023-12-20
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Twice I’ve made my order and asked for full salad and repeated my self but they’ve left it out again
HyPe Recoilz . 2023-10-13
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My mum ordered from here 11th May 2023. She collected and once home realised the order was missing 2 of the sausage super meals. She phoned them to say that the order was missing 2 meals. They didn’t apologise and then said they would send them to her (living 25 minutes from shop) by taxi and that she would have to pay for the delivery. She said that she shouldn’t need to pay for the delivery as they had messed up the order. The employee on the phone then suggested that the next time she was in the shop she could get the 2 meals then. They took note of her name and agreed to this solution. My mum went to the shop on 4th August 2023 and brought the previous receipt. She explained what had happened previously and what their employee had said to her. They said they didn’t have her name on records (didn’t even look), laughed at her and said that it was too long had past for her to now get these meals. Terrible, awful service and would highly advise to avoid.
Lisa McKee . 2023-08-05
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Great food cooked fresh in front of you.
Liam Darragh . 2023-07-25
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the round food container for the kebabs do not hold the heat ,so unless your going to eat the food within 5 to 10 mins of it leaving the shop its going to be cold, I wouldn't blame delivery drivers for cold food as the old containers kept it warm.
John . 2023-07-13
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Such a bad service and food is disgusting, got my food 2 hours later, after I been told it will take 10 mins for it to be delivered, food came cold and not fresh, paid money for disgusting, cold food. When i let them know about it, they just read my messages and ignored ...Don't get there anything, every year they get worse and worse!!!
Viktorija Ustinova . 2023-06-26
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I order 6 chicken wraps home, after delivery I checked the order and there was something else, the employee when asked to talk to the boss hung up. They did not refund or exchange my money for the correct order. I do not recommend.
Marek Madaj . 2023-05-27
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I ordered two mixed kebabs on rice with salad through the website. The portion size was excellent and I loved the range of veg in the salad. Really delicious meat and house sauce. My only issue was we ordered online, and most other kebabs in the area (Golden Chip, Mossas, Papa's Kitchen, Sphinx etc.) cover the kebab with a good amount of house sauce, here we were given very small pots of house sauce in the bag. However, when I realised it was quickly made to my (house sauce loving) taste by a member of staff. Can honestly say after trying Sunny's it is up there with my favourite kebabs (and I love a kebab!)
Alexandra Henry . 2023-04-06
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Ordered food for delivery for family of three. Food was not great, very disappointing considering the price. We together spent £50 (including delivery) got order wrong, forgot some of order and food was not great. Overall very disappointing. Not how they use to be.
Jade Lawn . 2023-01-14
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Great food and customer service. Never been let down and highly recommend sunny's, Magherafelt.
Sharon . 2022-11-04
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Terrible waiting over an hour and a half.. rang to see where the food is.. just terrible wasn’t even nice. £20 I’ll not get back
Ronan Cassidy . 2022-09-11
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Lovely chicken kebab, hot on delivery, will use again
Adam Parsons . 2022-08-13
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Food came an hour late and was freezing cold
Voxi . 2022-06-01
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Waiting hour pizza and chips freezing put it in bin.... £15 a joke rang 3 time's till find out y the food and devily is that bad not even pick fone up.... Avoid this place
Aidan Mcginn . 2022-05-02
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If I could put no stars I would! Got my order wrong then when I phoned, they put me on hold. Terrible service won't be back!
GDP Gaming . 2022-01-04
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Literally the worst delivery service. Clueless and never on time.
Z.J. Majewski . 2021-09-04
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-5 star I decided to treat everyone to a takeaway I pre order this evening it the delivery would be here for 5:45...Still no sign for are delivery and no word on where the driver is...have rang twice only to be told it out on delivery which just helpful way children are waiting on dinner..had to give the kid a different dinner and with kids meal they should know it 4 young children....and on a separate occasion my husand oder for here and the delivery as an hour late and the food was freezing.. You would think paying £6.50 for delivery it at less show up time #iwantarefund
sarah wilson . 2021-08-19
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Love the food although sometimes salad is not as fresh, very disappointed tonight waiting over 2 hours and food still isant hear, we live 1 min walk from the shop only got delivery as both not well. Was told they are just very busy. Very disappointing and offered 30% of next time and the manager is kindly making us a new one getting it sent out asap
Maia Pisoni . 2021-08-13
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Kebab was completely saturated with grease , pizza was raw dough on the outside and soaking with grease on the inside .. made me sick Shame because the first order I had from here was great!
woodzy . 2021-07-26
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One of the best kebabs I've had (and I've had a few!). Get the mixed with house, garlic and chilli sauce.
Neil Hyndman . 2021-05-06
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Great food, so tastey. Fantastic service. 1st time in so wasn't sure of the sauces. Guy kindly offered his opinion and let me and my fiance taste a couple of sauces with chips before we decided on out choice. Portions are very generous. We will be back. Thank you
Sharlene Wylie . 2021-04-11
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The food is good, but delivered cold.
Andrew Andrew . 2021-02-14
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Best kebab about.. and very friendly staff
Darren Devlin . 2020-12-01
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Very cheap, good quality tasty food with friendly service
Kieran Hughes . 2020-07-28
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Used to love their food, but I can see the quality now is very low, very disappointed
Stefano Pisoni . 2020-02-08
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Food was cold and I was over an hour waiting for it I ring them up and the lady shouted at me saying the food was not cold and I was wrong
Luke Camble . 2019-12-01
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Brilliant kebabs and portion size is massive
Ciaran Donnelly . 2019-11-28
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Food was awful and staff no better
Gail Lagan . 2019-05-26
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Great value for money, food was very tasty the lady serving at the counter was very pleasant
Cherry mac . 2019-02-21
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Very nice place to eat. A like the food too much
nabowat Khan . 2019-01-05
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Great place to eat food is fantastic and well worth the money x
Alexander Don . 2018-08-11
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love love LOVE the doner meat best about
Ross Dunsmore . 2018-02-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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99 Opinions
Found a hair in my food and was in utter shock and was like poo. The service was terrible. The food came 45 minutes late. The workers on the phone left me on hold for at least 7 minutes. Not happy. I’m not joking. There would be more atmosphere at a funeral. Overall, horrible experience.
322 Opinions
The Clarence has consistently sold the tastiest fish and chips in Ballyclare. I spoke with a delivery man for a local potato merchant, who claims to deliver the same type of spuds to all the nearby chip shops. Yet the difference in taste produced is incredible. However, The Clarence has always been first to increase the price of the menu and I remember saying I wouldn't buy a bag of chips if they went over £3.00 Then the owner priced his at £3.05.. Guess my response.. Now, you'd take the arm off a chip shop for a large chip for £3.00
27 Opinions
Every single time I order delivery here the order is wrong and items missing. It’s always the same person on the phone and she always apologises but then refused to deliver the missing items when it’s their fault. Even when I’ve checked and repeated my order it’s still comes out wrong. No customer service or care. Save your money and order elsewhere at least you will be sure to get what you order.