The Crabmill in Dudley

Completely terrible, the roast dinner was dry, hard and tasteless. Family’s meals and sides were missing, once they came some were not good. Took about 40 minutes to get seated, which meant 40 minutes late to our booking

very nice indeed. The lady who looked after us was extremely nice. Well done!

My Dad & I brought my Mum the Crabmill for lunch following stopping off for a drink at The Greene King pub after a days fishing. For starters, I had the King Prawns & Chorizo. My food was hot, the bravas sauce brought out the flavour of the chorizo. My Mum had the Salt & Pepper Squid. For mains, I had the Chicken & Pulled Ham Pie and my dad had the Beef & Ale Pie. Our pies were tasty with decent sized chunks of meat. For her main course, my Mum ordered the Salmon & Vintage Cheddar Fish Cakes, which she said were delicious. The Crabmill bar is well stocked and offers a great range of guest ales and Lilley's ciders amongst other drinks. With my meal, had a pint of Alpha Stout (Wolfpack) followed by a bottle of Belhaven Black (Belhaven). The Greene King pub is a former doctors house with a very interesting history - well worth a read. This pub is in a ideal location on the Hagley road with a great range of real ale pubs in walking distance. I will definitely be coming back here again.

We reserved the Raised Function Area for a Wedding Lunch for 15 people. It was excellent! We had access early to decorate the area as we wanted for our celebration and the staff were extremely accommodating and helpful. We set up the tables as we wanted, (traditional horseshoe) used our themed wedding decorations, and the pub’s cosy interior added to the lovely atmosphere. We had a small table laden with flutes and fizz for welcoming guests and there was room to mingle before sitting down. We decided to offer guests a choice of 3 dishes: Fish and Chips, Classic Burger or Mac N Cheese. The food was excellent, and we all got our food together. And for 15 people, that’s quite something in an already busy pub. The puddings were delicious! Service was excellent and the Team Leader that day went above and beyond. I’m sorry, I can’t remember her name. Nothing was too much trouble for us and we had a wonderful day. Thank you to everyone that day. Highly recommend for any event or just go for good food!

Four of us went for a meal tonight. Service was very slow even though it wasn't busy. We had starters and mains and everyone was happy with them. But not having silverware for example is a big miss! I ordered a drink which never came too. It's a nice place with good drink and food choices, but let down by poor service unfortunately.

Service from Natalie was amazing. Went the extra mile for us, making our dining experience memorable and fun :)

Visited for Sunday lunch our meals were overcooked really hard yorkshire puddings and barely warm overdone roast potatoes. Luke warm cauliflower cheese. Overdone tart pastry really hard. Very disappointing. Ordered cappucino arrived was luke warm and not a cappucino more like a very milky flat white. Waited ages for meal to arrive. Wont be going back

Dropped in early on a Saturday evening, not having booked. We were given a table by the friendly barman who recommended a dish as he gave us the menus. The waitress quickly followed and took our drink and food order. Although there was a bit of a wait for our food, both courses were delicious. The staff were friendly and efficient and the atmosphere was great.

Popped in after having a pint at the bird in hand. Fancied a not too expensive bite to eat. It was quite busy but i was served quickly. The food itself was just standard pub fayre but was hot and actually really good. But again the staff make the place shine. Chatted to a member of staff who was off duty and had came in with her family. Put my mind at ease because if staff eat there it must be ok. She was right. A lovely person. Talked to another local who had just moved to Stourbridge. Thats what the beauty of it is. You just end up chatting to people. Beer is abit expensive so its a stop off for food really

Great service from Natalie who was very helpful, cheerful and efficient. A quick and pleasant midweek meal out.

Really lovely meal yet again. Natalie is so lovely & welcoming. See you soon .

Sunday Lunch for family. The staff were great and the food good potion and tasty. Reasonable priced. Place clean. Thank you for looking after us.

Great food, great service Natalie the waitress is brilliant

We went on Valentines night, it was a nice atmosphere and not too busy with live music by the bar. Food was lovely, great friendly service from Natalie, when she realised my husband & daughter had hearing loss she used sign language which was so thoughtful, thank you Natalie. We will definitely be returning...

I may be being generous with my rating here. The food was nice and the atmosphere was enjoyable. Sadly the service was not good. We ordered food at the same time as the drinks as soon as we could. The food took an age to arrive. When it did, two of our party had to wait even longer than everyone else. In the end we had to chase. Our waiting staff kept disapearing. When we eventually got a waiter to come back to our table we explained that we were interested in dessert but we were worried as the main course had taken so long. We were told it would not take long (I forget if we were told 10 or 15 minutes). It took longer than which ever time we were told. Sadly, again, one of our group who had to wait for their main course also had to wait for their dessert. It then took an age to pay and ended up going to the till as we already had to wait for a long time. I did mention the lack of service and was told they were under-staffed. I did explain that while I was sympathetic to this, not once did anyone come and apologise to us for this.

We come here for the pies, which are really good, but this time the pastry was a little bit hard. The pub was quite busy but it took a long time to find someone who would take our money.

I like it here. They serve madri. That is good. They don't serve corona but its okay because of the madri I mentioned. The people are nice too. If chloe is on shift and is your waitress then you are in good hands. Also, THE STEAK PIE IS THE BEST THING SINCE CHEESY GARLIC BREAD!!!

The Crabmill is a popular place with the type menu that a lot of pubs serve these days. The food is nice & the service is good.. The Crabmill is popular at lunchtime & of an evening. They serve a good selection of coffee, beer & wines.

Friendly family pub, nice food and the service was warm. However, it was let down because the service was on the slow side and Because of this we didn’t have a pudding and went. Still very much worth going and will go again. Just hope the service will speed up a little!

We met up with our caravan friends and the carvery was excellent. They did a plate for my husband. Fantastic value for money.

Another lovely evening here at the Crabmill. A warm welcome into a spotlessly clean dining area. Drinks served straight away and meals were brought within 30 minutes of ordering and were fresh, very tasty and beautifully presented. Service throughout was excellent. We didn't catch names but special thanks to the lady with hair tied in a ponytail ( she has a dog who had been poorly that day) and the young lady with long dark hair. They are both so friendly, humorous, attentive and respectful. Well done and thank-you Crabmill team....again.

It is a good Greene King pub with hard working and attentive staff. This time it was very busy and the wait for food was really too long, over an hour. My guess is the kitchen was short staffed, and this seems to be an increasing problem for managers. When the food arrived, it was good, and considering the average meal cost £9, it was really good value. The customers around us were unfussed by the delay, so they must have thought the same as me. It was worth the wait.

Fabulous Sunday lunch, the food ,staff drinks could not fault anything ,can't wait to go again a very big thank you to you all x

We came here for New Years eve. The food was great and the service exceptional. Thanks very much for a great night x

Took friends for a lunchtime meal. We all had steak meals as it was 'Steak Thursday', so cheaper. The steak was cooked as we asked for so perfect. Enjoyed the main course, so we decided to order puddings, which were again excellent. The atmosphere in the restaurant was good and relaxing, in all we had a great time.

I was very disappointed today. I booked a meal over a week ago , for 5 people,. It was to celebrate my son's new job and his birthday. When we got there we were ushered to a table in the bar area. We didn't get table service , the gammon we had was salty. And there was a dog in the bar area. I don't think they should be allowed where people are eating to be honest. Sorry but we won't book again. If the restaurant was fully booked then we should have been informed before hand.

Sunday lunch for a joint birthday celebration with my daughter, her partner and my grand daughter. Ha d good service prior to today. Booked for 12.15 and arrived at 12, first ones there. Young gent showed us to iur table and took a drinks order and got crayons and a colouring in picture for my grand daughter. Drinks arrived...... went downhill from there. Asked for the child's meal to come out with starters. Didn't happen. We ate our starters which arrived fairly quickly. After starters were finished waited for a further 45 minutes for the mains to arrive at which time my grand daughters meal arrived. Just over an hour and 15 minutes she waited for her food and we were told several times over this time that the food was minutes away. Food was average at best with the children's burger burnt so not eaten. The adult burgers weren't much better. Altogether a really disappointing birthday and lunch. Must do better, I'm not surprised it wasn't that busy. Locals responding to the service/food quality with their feet. Shame such a lovely pub.

Visited for dinner after we had attended my Uncles funeral in Gloucester. Ordered the lamb shank and mixed grill. Absolutely delicious. Staff were friendly and chatty and we enjoyed a pint of the Lilleys rum cider, which we'd never tried before. We will be visiting again 😊

Always a great drink and meal at the crabmill and the festive menu is a routine yearly event for quite a while and never disappoints.

Lovely pub. Customer toilets. Great food, good service. One disabled parking space. Parking at front of pub.

Went for my birthday as just wanted a local good meal & the crabmill was recommended great value superb menu & both myself & my husband loved the food we will definitely be returning again & have already recommend to other friends

Went for Christmas Day , poor quality food and chaotic service although the staff were pleasant and polite. They totally got our orders mixed up and even tried to remove our starters when we were halfway through them insisting they weren’t what we ordered. The turkey dinner was abysmal, poorly cooked vegetables, and looked like it was just thrown onto the plate. Won’t be returning.

fabulous Food, Great Atmosphere and Attentive Service. the Crabmill was very busy, which is lovely to see, we were told food would be a out 40 minutes, which wasn't an issue, we were offered drinks immediately. Our food wait was about 30 minutes, the food was hot and fresh on arrival and was very enjoyable. will definitely return.

We are a family of four regulars and can thoroughly recommend The Crabmill. Great quality food, reasonable prices and varied menu.

The Crabmill is a great pub/restaurant, I don't normally like 'chain' places, but this place is very good. Considering they keep their staffing levels very low, the service was very Good and appeared well organised. The menu choices are good, something to suit most people, good value for money and Good portion sizes. I love the decor of the pub with old pictures of the area. The place gets very busy so I would advise to book ahead.

Great place to eat. Staff very friendly. Food was delicious. Dog friendly.

We ate here recently having pre booked a table. There was only one chef on duty but this was communicated on arrival. Staff kept us informed of waits and made sure the kids in the party were served first. The food was a really good standard and staff went above and beyond by providing the kids with a small gift as an acknowledgement of the wait which was well received by the kids! Thank you and compliments to the chef and team 😁

We had Christmas Day lunch here… Great staff - very friendly and helpful. Quick service, but also mindful of what we wanted as well. Delicious food! Fabulous day which we all enjoyed ⭐️

Service and food excellent, all the food came quickly and was hot. Very good service from everyone. We were the last people in the pub, really enjoyed it. Thank you for a great night.

There with family service was terrible it took over 3 hours to have lunch we were waiting an hour between courses had to keep asking where our food was.

Staff friendly and welcoming, busy night but served in an acceptable amount of time- only one person serving. Not rushed to make food decisions, again prepared to wait that little longer than usual as very busy night. Food was absolutely beautiful 😍, one of those meals you don't want to end 😋. Only 2 of us so on a smaller table which was fine, only thing was it was situated by the pc/ cutlery station so felt a little exposed and in the way. There were some tables that were empty during our time spent there, in a more suitable place which would have been nicer. We didn't query to be moved as thought these were probably reserved for other customers. On the whole though a very enjoyable visit as always, such a lovely atmosphere and comfortable place to visit.

Lovely food, friendly staff and the dog is welcome too!

Went for sons 40th birthday. Chloe looked after us. All very good meals fab

Lovely meal with friends at this friendly pub. Must mention our waitress, Ellie of the Eyelashes, who dealt with our party of 15 almost single-handed, with efficiency and cheerful good-humour.

Lovely meal 😋 very friendly helpful staff 👌

Lovely 40th birthday meal. Everything was spot on. Food was outstanding. Our waitress Chloe could not have been more helpful. We were a party of 17 and to get everything right was an achievement. Thankyou

Myself and my colleagues took 7 people we support for lunch. Everyone had an amazing time, and Sam went above and beyond for us. Fantastic service from start to finish! Thank you so much.

We absolutely love coming here and will continue to time and time again! Food and service is top quality. All staff members are friendly, especially Sam, she always gives us a warm welcome and remembers us :) she is a credit to the team! Ignore the negative reviews, have never experienced such nonsense. Thanks Crabmill see you soon!

Superb 'pub' atmosphere, complementary to the food quality.

Had a great Christmas catch up with friends at the Crabmill. The Christmas Fayre meal was delicious and great value for money. The staff went over and above, they were friendly and attentive even though they were super busy. A special thank you to Nat, Ellie, Dave & Neil who made our night so enjoyable.

The staff here are great and the food is good value. The place was very busy when going and staff rushed off their feet. Overall it's clean and decent for a reasonably priced meal out.

Came for an early evening meal, many thanks to Emily the lovely waitress who was rushed off her feet but kept smiling! She was a star

Good place to meet family for lunch

We dined as a party of 12 on Saturday for my husbands 40th birthday meal. We couldn’t give a better review if we tried. The staff were absolutely amazing, the service was brilliant and even though there was a 1hr wait for food it wasn’t as long. The food we received was hot & everyone commented how lovely it was. Thank you so much, you did a fantastic job!

Only one person serving today but she did an excellent job.

The only things is The coffee is not hot enough . Every food alright and the staffs are nice.

Had a fantastic Saturday lunchtime. Four adults and a baby Jude . Great table out of the way , highchair available. Food was great as was the service , really enjoyable

First visit and I can't actually comment on anything because we never received our food. We arrived at 12.40 and had a long wait to order and pay at the bar. Then, still waiting for our first course until 1.25, (seeing everyone else being served) we asked for our money back. As we had ordered a starter of soup, which didn't appear, we thought the following fish and chips probably wouldn't arrive this side of midnight and we had to be elsewhere. No explanation as to why it was taking so long, even after asking, maybe short-staffed, who knows? No apology..nothing. Oh well, put it down to experience.

Thank you Donna and Ben we had a lovely meal tonight it’s was busy but you were great the food was delicious the pudding was delicious too

Today I went to queue at the bar to place my order and there was only me and an elderly chap. As time went on, other customers had joined the queue. Once the member of staff had finished, she completely ignored me and started to serve another customer when she clearly acknowledged me earlier. Thankfully the customer told her I was in front. She did not apologise for her mistake and the way I was treated I honestly felt like if I was a certain ethnicity I would have been treated differently. very unprofessional. I was going to flag this issue with management but I was very angry. The lady was in her 40s-50s in a green top. If I didn’t have my children with me I would have walked out. However the food was very good and the rest of the staff were lovely.

We went for lunch for the wife's birthday, granted, it was a week day but was full of OAP's which is fine but hence low score on atmosphere. We both ordered steak, my wife - rare which came out medium and mine - medium rare which came out well done. When I brought this to the waiter's attention, we were offered 2 drinks on the house. I would have let it go without saying but the meals were not exactly cheap so I think they could at least cook the steak to your liking or just don't bother asking how you like it cooked!

Booked in for a relaxed birthday meal. That’s exactly how it went - relaxed, friendly and excellent service from both Em and Elle. They looked after us so well without any fuss or bother. Food was great and very good value and such a good choice of drinks both alcoholic and non-alcoholic. It ticked all of our boxes for that particular night.

Love the food love the atmosphere. Never had a bad meal or complaint. I mostly wanted to leave a review to praise the two young waitresses running the restaurant. Both served us the evening of 23/10/24. The restaurant was heaving and they were rushed off their feet but these 2 staff were running the floor like it was easy. Nothing was too much trouble and every request was done straight away. They didn't forget anything and they had such a lovely attitude. I can't praise them enough.

Lovely food and great service despite being busy.

Just had a lovely meal for a family birthday. Our waitress Natalie was lovely, service with a smile all evening despite how busy she was, also managed to find some candles for the cake that I forgot. Food was excellent and very good value for money. Thank you, I will definitely be back.

Another lovely meal at the crabmill. Staff always make you feel welcome and on this visit Ben R and the other waiter also called Ben had put a birthday sign on our table and a candle in our cheesecakes and even sang happy birthday to us lol. What a lovely touch and we both appreciated it as was a joint birthday celebration. Food was excellent compliments to Dave the chef. Thanks to you all we had a great night. I always recommend this place to friends.

The 3* I was only in for a drink in bar area I thought pricey for a Guinness and non alcoholic drink. Busy to get served with both dining and drinks at same bar.

Very nice and close to town so a great little place for a nice meal

This pub is very good for food allergies and the staff are very friendly.

Excellent evening, thanks team for a great meal

First visit in years Excellent food, staff where great but need more

Our 1st visit and definitely won’t be our last.The food was so nice and the service was fantastic..!!

Nice food, nice staff - nice 👍🏻

Amazing food lovely service kind staff would recommend

Food okay, very slow poor service. Food missing items as described in menu.

A lovely warm welcome, service was great, staff friendly, food was great. Thank you Sam

Food good but despite booking shoved in dark corner. When we raised point it was dismissed. Despite being one of first people in pub we were not allowed to move table we had been allocated. We have been going to pub for years and never treated like this before.

We love the Crabmill, it’s a really nice pub with great staff- which isn’t always true in a chain! Good seating, reasonable menu, great selection of drinks. Plus they stock Desperados

Food was great pub fair good price beers are excellent staff are lovely can't fault it

Food and drink were good. Live duo were good but a bit loud for the room.

Service good didn't wait long for food food was of good quality found the Crabmill on Google as only visiting the area but if we ever that way again won't hesitate to call

Great food and service was excellent i had a very nice pint of bitter which was very good will be going back again. 🍺🍺

This was our third visit to the Crabmill. We both decided on the Sunday roast of Turkey and veg, after a 40 minute wait, which I thought was to long being the place looked empty to me. When the food came it did look very nice and the vegetables were but that’s about it the meat was tasteless,slimy and mush in the mouth. I later found out when talking to the waitress that the turkey crowns are brought in cooked for them to slice and warm up. This is not good enough when paying £13.99 per meal, not happy about our choice of place for our anniversary meal.

Great value food, great service from Sharon. We will be visiting again! Such a comfortable pub very welcoming every time we have been

Nice place, good bar staff very polite, good choice of beers and food, definitely going back

Friendly staff. Ordered drinks and meals at bar. Food arrived in a reasonable time and good apart from pastry on the pie which was very hard although filling was lovely.

Very friendly place very welcoming lovely food, Sundays they have a Roast I had Turkey with all the trimmings the beef ribs are great too!

Food's lovely staff are very short staffed they need another member of staff 👍

Friendly welcome and seated quickly. Our drinks order was taken and delivered fairly quickly. After a brief wait our food order was taken - a sharing starter and main meal each. The starter arrived quickly however we did wait some time for our main which wasn’t too much of an issue as some places are bringing your main out before you’ve even finished your starter. My order of salmon fish cakes was slightly over cooked as the fish didn’t fall apart as expected and was a little dry and the poached egg was overcooked with no runny yolk. My husband’s steak which should have been medium rare was more medium cooked but was still enjoyable. After our plates were cleared the waitress gave us the chalk board with the dessert menu on as we had already expressed we wanted a dessert. This was the last we saw of her. We waited a good 15+ minutes for someone to take our order then gave up! We paid the bill and left. We will return but think a little more attention is needed to the tables by staff.

Lovely meal tonight, me and a friend had Katsu chicken with rice and chips, 1 friend had gammon, egg, pineapple, chios and peas and another the fish n chips. Lovely, would highly recommend

I have never been to this pub, I was looking for somewhere to eat before an appointment nearby. The staff were very pleasant and polite, I chose the vegan katsu curry and some rosemary foccacia bread. The food was very hot and fresh and i didn't have a long wait.I really really enjoyed my food. I love a katsu curry and this one was delicious. Thank you so much to the lovely staff for their kind service. I will gladly be back..

Just had lunch (3 adults and 2 children) service was exceptional. Wait staff were very attentive and happy to give recommendations. Food was phenomenal. This was our first visit but definitely will not be our last .

I had a burger. Tad overdone was still delishio can't blame no one, if I wanted any other way I should have stated that when I made my order, which I didn't. Will be going back. Broad spectrum of drinks that WILL quench your thirst, also your reality. I actually enjoyed the brand of cider there, think it was called Lucy. Nice place, love where it's located, loved the service. Tried to look for the bar staff and chef before I left, to show appreciation. This place won't dissapoint. Top score from me.

Staff great , land lady even came to our table and ask if we were happy with everything , that doesn't happen much these days

Very good fish and chips. Good portion for the price

Amazing service by the lady with the brown hair and claw clip, made us want to come again! Thankyou!

Hadn't been back in years... Same place. Great food and warm welcome from pleasant and efficient staff. Clean and cosy. Recommended.

Went for a birthday meal and everything was fine until the food came. My wife ordered the gammon and when it was placed in front of her, she noticed a long blonde hair on the gammon. We told the waitress who apologised and it was replaced, but while she was waiting for the replacement meal, we ate our food. Otherwise it would have been cold. When the new meal came, we had all finished our meals which was annoying. When the bill came there was no reduction so we asked why. We were told that none of their staff had blonde hair so it was not their fault. We calmly explained that none of us had blonde hair either so it also was not our fault. We just got a shrug and sorry there is nothing we can do. Rather than make a scene we paid the bill and left. We will not be returning.

Arrived on time 7pm, was seated straight away & immediately asked for our drinks order. Asked for 5mins to look at what was on offer & he returned.....eventually. We gave our order he returned as drinks not available, returned a 2nd time as they weren't available again so eventually settled for drinks we didn't really want. Gave our food order at same time as drinks & had to enquire where the starter was after waiting 40mins. The food was really good once it arrived & we both enjoyed our meal. The lad who originally served us had vanished after bringing our drinks but, the young lady who cleared our table was over familiar calling me mate & babes, surely waiting staff should refer to customers as sir & madam not mate & babes. The decor could do with a refurb as paint is worn & dirty with liquid & food stains.

Always a good spot for a cosy pint and some yummy food. Came here with family tonight and received fab service from Natalie! Food was 10/10 all round, not to mention it's affordable for a mid-week meal. Definitely will be back soon :)