Based on 9 opinions finded in 1 websites
Opinions
Originally walked in to this bar for lunch. Knew nothing about the place. The decor is something I’ve never witnessed in such a big place. The place is outstanding. The food is awesome and nothing is too much trouble. The staff? I’ve never seen so many of a team getting on with their duties and made my wife and me feel so awesome. Expect banter and the team know the difference between banter and abuse. Couple of the team, Shannon can have a laugh but gets a good job done. Then it’s over to Stuart, this lad is something special. I have boozers in Scotland and this lad would walk right on to any my rotas. Total gentleman. Will I be back? 100 percent. Thank you 1 and all.
Andrew E . 2024-07-21
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Three Aussies on the road searched for somewhere for dinner and thought, oh the pub will do! It turned out to be the most fabulous meal we had had in 2 weeks on the road. Blue Cheese steak was to die for and the meals in general were terrific. This is a hidden gem with a fabulous chief and very friendly bar and serving staff and the local were also helpful as well.
Famine . 2024-05-04
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We booked on Sunday evening we had to wait one hour and fifteen minutes to get served the place wasn't that busy the young staff didn't seem interested my wife found a piece of plastic in her meal when she complained the waiter just shrugged his shoulder and we got billed for a glass of wine we didn't get if they can't cope they should take on more staff
Kevin R . 2024-02-20
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Venue was OK - however serious actions required in many aspects: 1. The queue leading to the Buffet is of great concern as diners queue between two rows of tables disturbing diners on either side 2. Also a health and safety issue with waiting staff pushing thru the queue with pots of tea! 3. Staff pushing thru waiting queue of people without apology 4. The buffet staff were very overworked but pleasant 5. When we were eventually served after a full hour we ordered Sweet - 30 mins later we had to excuse a passing waitress who responded by saying "just wait a minute" and walked on 6. When our sweet eventually arrived we had to wait a further 10 minutes for the cutlery!!! 7. The food was of good standard 8. In summary, the Service hatch should be two to three lengths of the current hatch with sufficient staff on duty - this may alleviate the length of queues 9. A one-way system needs to be introduced to prevent health and safety issues 19. Professional training/Refresher training of staff including the female supervisor as the female staff were all over the place and didn't appear to know what to do next!!!!! 20. Carrying of trays of drinks by staff thru tables over the heads of diners was another accident waiting to happen The above are but a few of the many observations to be addressed, This is a lovely venue but the serious issues need addressing before a serious incident occurs
martin m . 2023-12-11
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Just dropped in for some lunch. Food was very good and reasonably priced. Would definitely return. Well decorated lounge staff very friendly
barney3mc . 2023-12-09
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152 Opinions
Lovely place to enjoy a meal, good choice on menu well priced, food is always excellent, highly recommended 😁
907 Opinions
Stopped for lunch with my partner, daughter and our dog. Waited and was seated by a member of staff in an area which was off the bar. Ordered food which was lovely. We all enjoyed our meal until the last few bites when a women who I can only assume was a member of management, stood at the other side of the restaurant and in a loud, abrupt manner and proceeded to raise her voice and inform us that our dog was not allowed in the area we where eating! In shock, as I wasn't even sure who she was talking to as she did not approach our table or introduce herself I realised she was speaking to us!!! "Dogs are not allowed in this area, in future do not have your dog here" and other comments that I cannot remember. At this she stormed off in the direction of the kitchen, leaving us shocked and annoyed! After all we were seated by a member of staff, we didn't try and disguise the dog, I didn't hide him under my coat, he was there for all to see, nor where there signs to say No Dogs! My daughter who had wanted a dessert was left confused and annoyed as with this we paid the bill and left. I feel this woman really needs a course in customer service! Had she approached us at the table in a courtesy manner we would have explained that as a customer I am unaware of the policies within the restaurant, if we have a dog with us we need to eat in the bar, which was fine with us, but please don't embarrass us by standing 10ft away, without introduction, infront of my 10 year old daughter to tell us our beloved dog isn't welcome! A dog friendly restaurant it is not!!
77 Opinions
Excellent food and service. Must visit when in Dungiven or the surrounding area. Very reasonably priced and friendly staff. Will be back!
432 Opinions
We went with our grandchildren on our weekend at Benone. Sunday morning was the last day and called for a treat. Decor is gorgeous, service brilliant with nothing a bother even though we had deviations from main menu. Hyper grandkids, spilled coke nothing phased the staff. Food was lovely. All in all a great time.