The Castle Hotel in Conwy

Dog friendly, perfect for our lil pooch, Roast dinner was amazing, as well as starter and desert, we walked up an appetite ha. Staff are very friendly, love coming here. 😊

2nd visit here. Wonderful hotel with character in heart of Conwy. Fabulous rooms and food excellent.

Bit of a mixed bag. Location is amazing and the building is stunningly beautiful from the outside, which is why we wanted to stay there after walking past previously. Negatives: No welcome when we checked in; we were just asked name - no hello or welcome. Room was tired and cluttered No fridge in the rooms Bar closed up at 9pm one evening Egg in eggs Benedict was hard boiled Fruit juices watered down No comfortable place for a drink/ a snug - chairs and tables used for dining by the bar Most staff were unfriendly Positives: Location Parking on site A different receptionist when we checked out was very friendly Breakfast muffins were lovely.

Stayed at a few Coaching Inn hotels around the U.K. and this one was fine and ok, but not great. Our superior room was fine for a night, room amenities have been reduced lately (no bars of chocolate, fewer tea bags and coffee sachets (although reception happy to give us more). Apparently the hotel bar and reception areas are being upgraded soon.

We went here for a meal. A dog friendly place. The service was a bit slow and lots of things were sold out on the menu. We both had a burger, which was nice. I asked to change fries to chips and I think I was charged extra for this. A bit expensive for 2 burgers and a beer.

Beautiful roast on Easter Sunday

Fantastic food! My friend and I had Turkey breast and she had beef. The turkey melted in my mouth. The vegetables were not over cooked, they were slightly crunchy. Gravy was very tasty. We had the cheesecake for pudding with local ice cream which was very good. Service was efficient and friendly. Love it and would go back.

Was welcomed in without booking a table. Friendly staff and fantastic service. I am a little worried as the chicken wings were pink, the mussels and lamb fagget were cold. Cheese board was 4 selection of cheese, which was very small chunks. We had more butter then cheese on the plate. The homemade Chutneys were tasteless. Wouldn't come again.

Fantastic venue- welcoming , tasteful and great base to explore a beautiful town , excellent food and staff

The location was excellent, but unfortunately I have a bad back and the bed was extremely uncomfortable for me. I didn't care for the cheap bedroom door locks either. The doorknob was so flimsy I thought it might fall completely off. The staff was excellent and extremely courteous.

From checking in to leaving the service was spot on. Definitely stay again

Love this hotel! Always made to feel so welcome. Food is amazing. The breakfast oats are to die for!

Visited for food only. Staff really pleasant. We had Sunday dinners, beef and a rolled dhoulder of lamb. The food was excellent.

Wonderful hotel, lovely rooms, excellent food and superb service.

'STAY' Two night stay, clean, well decorated, comfortable rooms. A very warm and friendly welcome. Staff professional and with a positive, no problem attitude.

We stayed over at Castle hotel for my Father's 90th birthday and had a lovely stay. The greeting at reception was warm and friendly and nothing was too much trouble. We had evening meal in the bar and the waiting on staff were very attentive and made it a memorable evening for my father's birthday. They sang happy birthday and did a 90th birthday chocolate decoration a lovely surprise. The rooms were spacious and had everything you would need. The cooked breakfast was delicious and plenty of choice for cereals etc. I would definitely recommend this hotel in the heart of Conwy with good parking facilities.

Excellent breakfast with lovely scrambled eggs. Great location near to all shops and pubs. Good sized bedroom and bathroom. Very dog friendly. Very old historic building. Conwy is a lovely town full of independent businesses.

Service here was very slow despite a few people being on. We were told we couldn’t sit together as a four despite asking if this was possible. It took a long time for our orders to be taken. So we had four to one table and then one alone. Half our tables order arrived before the other and they finished eating before the rest arrived, this is despite saying we were all together. My mother ordered beans on toast and the portion was tiny and arrived cold and without any butter. Wish we’d have gone to the restaurant two doors up. It also cost 9 pounds for this tiny portion. They also had no salmon for two people despite being able to order from the menu. Go somewhere else.

Very disappointed.Service very slow had to wait 15min for my sides to arrive .Food was cold and very small portions for the money we paid.Will not be returning soon.

fantastic room 204 (swit caer rhun) warm comfy and more than expected lovely continental & cooked breakfast, great views back and front of apartment couldnt fault

The meal was really good but the coffee was awful, it really spoiled a good meal.

Very good service . And a very big thank you to Rachel ,

Had lunch. Very nice. Staff super friendly and helpful 👍🏻

Jo and henrique was very nice I had the best fried egg as I like it crispy, they are very welcoming thank you ever so much for a lovely stay. I would recommend it to people who like it fuss free

Popped in for a quick drink… no complaints!

Booked an afternoon tea as a treat for my partner - very disappointed - his favourite part is the scone with jam and cream - however they had no jam - instead we were offered marmalade!! We the wanted to pay cash but couldn't as they had no change !! Service not too good as no one came to check everything was ok - overall very disappointed

We paid almost £10 each for a cheese and chutney sandwich which came on a side size plate with a tiny side salad. One of the worst sandwiches we've ever eaten. It should be renamed chutney and a bit of dry grated cheese sandwich. After scraping off most of the chutney, there was enough on the plate to make 3 more. When we told the lady this, she asked us if everything was OK apart from that and still charged us full price.

Traditional very old hotel good meals and excellent service.

Lovely meal 💜 Service was a little slow, but lovely polite staff.

Location is first class and, incredibly, there is parking on site. The restaurant is good and the staff are really friendly and will do anything to make your stay perfect. Nothing was too much of a problem.

Had dinner with family, lovely food, really good.

I haven't stayed at the hotel or eaten there, but the location is central and beautiful

Treated my Cousin Anton to a delicious meal at The Castle Hotel Conwy for his 60th birthday, the food & service were excellent & we were well looked after by Lisa & Dani...nothing was too much trouble. We love the ambience & friendly welcome at The Castle Hotel & the food was simply amazing. Definitely worth popping in for a meal 🩷

Went to the restaurant for a family dinner. Half of the food was lukewarm and some of it most likely microwaved. The duck was dry accompanied by chickpea chips. I was hoping the cheesecake would save this review but it disappointed as well. Last thing the waitress poured literally the entire glass of wine, who does that. Overall bad, was expecting much more based on the interior and the reputation. Disappointed

Stopped in for an early Guinness after an amazing visit to the Conwy Castle. Nestled nearby beneath the castle among the touristy shops and venues. Amy was an attentive barmaid. The bar was clean, had a nice street view and a quiet sitting room. Cold bee and reasonable prices. Recommended for a quick pop in swig and go.

Very nice dessert but no effort from the employees to speak Welsh.

The hotel is very comfortable, the rooms are of a good size and well equipped with a Nespresso Coffee machine. The hotel is let down by the food offering, breakfast was sparse and several items missing, tea weak, coffee cold. Tomato served with my Steak was tasteless.

While I did not stay at this hotel, I did have dinner here at their restaurant and it was fantastic. Both my mom and I had the haddock risotto dish and we both loved it. We shared the sticky toffee pudding and devoured it. The wine list was pretty extensive as well. Good ambience and service also. Would highly recommend!

Had lunch in the restaurant here and enjoyed really fancy pie, mashed potatoes and mashed peas. So elegantly arranged and delicious, I must say this hotel restaurant makes my visit to the Conwy castle so unforgettable. I only had lunch at this hotel's restaurant. They seem to be famous for their chicken pie, so I had a set of chicken pie, mashed potatoes, and green peas, and it looked delicious already, and it was actually very delicious. We stopped by while visiting Conwy Castle and were really lucky to have lunch here.

Location is what this place is all about, Rooms and decor is nice. Parking round the back through narrow archway.

Great place for a pint whilst wandering the streets of conwy

Sunday dinner in the restaurant - food and service both fabulous.

I stayed at this hotel with my Dad and both of us loved it. It's a beautiful place, lovely staff, exceptional rooms, delicious breakfast - the only thing to be aware of is how large your car is if you're trying to get it into the car park! I have very fond memories of the hotel and look forward to staying there again in the future.

Very comfy room, lovely food, and great staff

Great place that unbelievably allows dogs in a designated room, very good food and drink selection, slightly dearer than pub prices but that’s makes for a more refined experience, it’s a 4 star hotel after all.

We had booked Easter Lunch here after finding a 3 course set menu online. I had also specified this in the comments. Upon arrival I asked about this menu and was told that this was last years, the website hadn’t been updated. Disappointed but we accepted this. We then waited 30 minutes for someone to take our order - very close to leaving at that point. The food was fine, lamb roast was good but the veggie Wellington very salty.

Recently had a three night stay, Sunday through Tuesday night in this dog friendly establishment. Impressive looking frontage, thankfully still mostly traditional interior (but tables in the bar are awful). Good private parking. Staff on the whole were great, apart from Monday breakfast. Our room was good, although it had a noticeable damp odour, and overlooked the front street. We had a strange experience whilst laid in bed Sunday evening when the radio suddenly sprung into life and began blasting out hymns of it's own accord! Drinks were decent and reasonably priced. Plenty of choice at breakfast and good quality, although the coffee was virtually undrinkable. We just stopped for dinner on one occasion and whilst the risotto was quite tasty it lacked in quantity. The hanging kebab was strangely served without a dripping sauce, and again lacked quantity as did the desert albeit tasty.

Location ,food, rooms and staff all brilliant. Couldn't ask for better. Will definitely be staying again. A perfect place to explore Conway and the surrounding area.

Great classic hotel centrally located in Conwy with good parking facilities. Our room/suite was lovely and clean, and we both had a good night's sleep and a view of the castle. The hotel overall is querky with the decor which we love very different and classical which makes it Individual. We ate in the restaurant food was good but our steaks were on the tough side. Would definitely recommend.

Just had three days at the castle everyone from Carol in.reception to the kitchen cat was brilliant the.only.problem I.have is.being disabled I struggle going down the.two steps.to the restaurant for breakfast it would be very helpful.to have a post in the middle for you to hold.onto.for support

Staff pleasant, food dire. We had lunch in the bar. The staff were friendly but the food was overpriced and very poor. Turkey and mussels were deep fried and leathery tough, a sandwich was made with burned toast, soup and fish were luke warm and unpleasant. We ate here two years ago and the food was excellent. This time it was terrible. Nobody asked if we enjoyed the meal and I'm not surprised.

We love Conwy. Stopped in here for coffee a few times whilst on holiday there. Lovely friendly service. Maltesers are a lovely touch.

Excellent place to stay to visit the Conwy Castle. The rooms were beautiful and stocked. Our only gripe was how cold they stayed. The heater at max would not get it warm. They needed another heater in the bathroom. The food was fantastic. Very well thought out, designed, seasoned, and presented. We're are so glad we ate here while staying. Service was excellent. Everyone was super nice and attentive. They operate with very few staff so be patient.

Delighted with the service and food.

Great fish and chips, and dog friendly too. Staff are helpful and polite. 100% will return.

100% fantastic... Really can't wait to visit again. Next time with our dog. As pets really are catered and welcome just as much as us humans.. It is such a beautiful, clean and friendly place. We have travelled all round the world and can honestly say the staff , food and warmth service we received was outstanding congratulations to such a wonderful hardworking team. From the cleaner's, night staff, bar staff ,reception staff, waiter service, and chief. As you can tell we are just blown away by this fantastic hotel, bar and restaurant Great location and stunning rooms.Thank you to all staff. Xxx

Haven't stayed but food and drink is always a treat in this lovely period venue. Service is excellent.