The Captains Table in Ards

Not the worst I've ever had but they got our order wrong and didn't ask us if we wanted salt and vinegar. I ordered the scampi and it was overdone.

Arrived absolutely starving and looking forward to some nice chips by the seaside. Ugh! 🤦🏻‍♂️ Absolute disaster! Server got order wrong and was so rude to my wife who was at the counter. Food was utterly disgraceful once we took it to a picnic table and started to eat it. Chips were from two batches I’d reckon. One was only ok but the other was oily and disgusting. Considering they charge an absolute bloody fortune for their food it should never ever be this way. Avoid and save your money. Atrocious service, no manners, disgusting and inedible food. 🤢🤮

Really small fish portions and over-cooked. Slow service and crowded. Not great. 3yrs later decided to try again... bad decision. The place looks lovely bright and clean but the fish was overcooked and small. Chips were terrible, basically a portion of soggy, greasy scraps. Save your money, go somewhere else...anywhere.

Good old seaside chippy. Very good.

I have always loved the captains table because the food quality Is gorgeous. fish falls apart and not over battered and the chips are gorgeous. In regards to the service, overtime I have watched it go from bad to worse. I went with family at 6.45pm. ordered 3 fish suppers, Bread and butter and 2 portions of peas. Firstly I would like to say that the young fella taking our order was very polite and prompt as he had served us before when went here. This time was a disaster. The young fella seemed nervous as though he was rushed off his feet but yet there was only 1 table occupied when we arrived. however takeaways was flying as it usually is. Ordered our food and had to ask again for the drinks we ordered.. which was just tap water.. Sat for 30 minutes in which time other tables had arrived. We kept looking over at the serving section for someone to take notice and I caught eyes a few times with the so called manager/owner. older male with white hair. he took no notice. caught eyes with the young guy who took order and he looked confused. he then came over and said "what was your order again?" this was now 35 minutes after we ordered. order was forgotten but they would not admit it, fair enough it happens, but would have appreciated honesty. ordered again, waited another 10 minutes and then other people who had arrived after us started to receive their food!! no apology from the so called manager/owner he actually was stood smirking. I looked over again at young fella and he said 5 minutes.. 5 minutes later, it arrived.. fish, no chips.. at that stage we got up and left. Young fella was left to deal with the whole thing no management or owner came to even speak to us or anything. other tables around us shaking their heads as they witnessed whole thing. A joke! you would need to do something before you go out of business altogether which would be a shame because I do love it here and sometimes great but not consistent with service.

Absolutely dreadful experience. Sat in ordered 3 fish suppers, 3 quarters hour later still no food yet other people served. Then came over with cod, no chips, got order wrong. We got up walked out, owner left young inexperienced fella to deal with us instead of coming over to apologise, we go there quite a bit but never again. The young fella actually admitted he forgot to order but management are at fault, very badly run chippy and when the fish came was overcooked, looked like sitting there all day like we had to go wait for it.

my family always love to come here to eat fish and chips after going sailing :) a core family memory!

First of all I'm chuckling at a lot of the poor reviews that say they've been coming here for years and it was always lovely....but giving awful review for one bad meal....where were their great reviews for the 20 years? Shows that folk wouid rather complain than praise? We had lunch here yesterday and it was really tasty. Son had texan burger, daughter tikka wrap, I had the Mexican hotdog which was a foot long and yum. Granddaughter had the child's chicken goujons and chips. Everything was fresh and piping hot and delicious. The only reason I'm not giving 5 stars is that while the restaurant was practically empty we had to chase a couple of times for our desserts, when they cane they were lovely though! Definitely will be bsck

Really nice chippy, even on a winters evening in July, non greasy wholesome food with decent portions, staff were polite and friendly too, would definitely recommend

All tables hadn't been cleared of dirty dishes. Yes it was busy, but you need to make sure you've enough staff to cover a sunny Sunday afternoon, take away queue was endless, restaurant section just left, no one made any attempt to clear dishes and wipe tables or take orders. Half hour wait for food and had to clean table myself. Some people just got up and left. Food was grand but jeez totally unorganised for such a busy wee chip shop.

Unbelievable. Very poor service. Waited 25 minutes of chips. Not even a sorry when I asked about my order.

Fish appears to have died from malnutrition.

Fabulous haddock and chips. Fish stayed hot! Friendly staff. And discounted fish and chips with a tea for senior citizens.

Most expensive chippy I have been to and the worst the chips were mostly hard ends and the battered sausage were half cooked, would need to go to Whitehead chippy to learn how to do it.

Food not great long waiting time.

The lunchtime meal deal is a real bargain. £6 for a decent size portion of chips and either sausage, chicken or pasty with a can of drink. Chips are always cooked to perfection and always served hot.

Food was rotten. I got a chicken fillet burger and a beef burger, both were more than overcooked and uneatable but I ate the dog food as it was expensive.

What can I say we called into captains table today for lunch. When we arrived we were seated but we were forgot about. But we ordered the lunch deal I had chicken gougons and chips and my partner had pasties and chips and all I can say the chips were lovely and the chicken was to batter wasn't grease at all very hard to get good chippy food these days and for 6 pound each with drink there was plenty partners pasties and chips was lovely to

Just a great wee eat in chippy. Old school.

Great food and portion size. The large Hawaiian burger is a monster of a feed. Friendly staff as well. Definitely be back

Honestly not a great experience all round. The food was quite honestly awful, very expensive the chips where either burnt or rock hard literally half of each chip wasnt edible the fish batter was soggy and the portions tiny everyone still hungry when everything that could be ate was eaten. What annoyed me more was the very obvious bullying within the shop to one staff member. Waiting on my chips for ten mins and witnessed one staff member being bullied on multiple occasions, disgraceful behaviour by staff. definitely avoid not good at all !

The best chippy I have ever ate from I have to that the delivery service is No1 as well as in the restraint always piping hot they don't make mistakes sometimes I have to add a bit of salt and vinegar but I understand this in the current situation where they have to try and be health conscious!! Also it's nice to see that the owners are very modern with the up to date green packaging etc. always looking forward to my next meal in there or from there staff all pleasant and chirpy no matter the weather!! 💯💯😍😍 Better than alot of restraunts around and nearly half the price!! Well done everyone there !!

Everything was good and fresh, hardly a better place to enjoy fish and chips by thé sea

Drive around the coast and then some grub here. Never fails to impress with food and service. Fish and chips are amazing

Lovely piece of white fluffy fish with perfect batter chips and garlic mayo dip was delicious 😋 just completed a relaxing stay at the Boathouse .. 😊

Service very slow ... but food was excellent as usual..

The food was great as usual, but I had to ask for service. I was waiting about 15 mins for the waitress to take the order

Visited on Saturday when the Ulster Scots event was on so it was busy. This is my first time back since its reopening. As before, go forward to the till to order (past people waiting for their order) but be wary of the pricing. I thought I read on the board (as did my friend) a can of pop was £1.00 but checking my bill afterwards outside, it turns out they are £1.70 each. A 8oz Hawaiian burger (£7.95) was described by my friend as tasty but alas no extra chips were included as you would normally expect. I had the sausage supper which had 2 sausages, very tasty (£6.40). The amount of chips where enough for one certainly and I did share as my friend was in need lol. If you have a large appetite, you will have to order accordingly, in my opinion. Probably a sign of the times, re portion sizes. No-one asked about ketchup & napkins weren't provided/seen; plastic forks are on the counter and salt/vinegar were enquired about before wrapping. N.B. They don't sell ice-cream now!

Absolutely the best fish and chips I've had in years! And believe me it's been like the quest for the Holy Grail. Perfect batter to fish ratio and succulent white fish. Chips also excellent!

A lovely seaside cafe, overlooking a kiddies play area. The staff are caring and helpful. The best thing is the food, hot and tasty with a good choice and a great service. Highly recommended.

Just got 2 fish almost £15 the batter was burnt and ive had bigger fish fingers place is a rip of with inferior food wouldnt go back to it

Owner is a good guy and takes his business seriously, they have an old doll working she is rude and ignorant to be perfectly honest. The food is amazing and cooked to a great standard, the chips are next level! Totally perfect chippy apart from that one staff member.

Lovely fish and chips and good service

Great service , friendly staff , and good food what more could you ask for. Under New Management.

Really busy fish & chip shop , has improved now under new management Yes, is it worth a visit, so be prepared for a slightly longer wait.

Hectic service , £47 , and some items missing , food not as good as it usually is , but new ownership apparently , very disappointed

The chips were fine. The cod was absolutely awful. Over cooked to the point of destruction.

this place was absolutely vile food was vile customer service was vile

Had previously had fish and chips here as my aunt used to live in the Imperial. Was in the Dee and thought we would get a fish supper to save me cooking on such a warm day. You don't know where in the queue you are. Staff just shouting orders out when they were ready. Chaotic. £10.45 for greasy battered fish, soggy chips (with a lot of bad bits, not cut out when peeled). Chips full of scraps. We picked the bad ones out and binned the scraps as they were rock hard, we had to stop at a garage to get something more (a small cheesecake each) as we were still hungry. We get a haddock supper with peas from Millars in Ards and have chips leftover. This is the first review I have ever left. The old saying one bitten, twice shy.

Cod? 👀👀👀👀🤣🤣🤣 IL let the pic say it all

Good food, ruined by hearing the manager go absolutely nuts at one of his members of staff for apparently not asking us if we were sitting in (he did ask us by the way). He then had a go at him about something else, again extremely loud so the entire shop could hear. I hope the young lad isn’t out off work by his bosses bad attitude.

Took a chance on sausage supper few soft chips the rest were scrapings!! wasted money 8.00 QUID FS

Was unfortunate enough to eat in the place today, awful, greasy, burger was horrible, cheap meat, couldn't eat it. Chips reheated, staff only kids, I told them the food was poor and poor young kid just said sorry. Never again, overpriced, greasy, horrible food.. Staff very young and no customer service skills avoid it!!!

Food terrible since new management and consequently very overpriced. Service also bad when we were there. Previously good and service were great. Old reviews with higher ratings are outdated if referring to previous management.

Has gone down hill. Always loved coming here for food but today was so disappointed. The chips we got where not fresh and this is what I couldn't eat. Dark and burnt.

Awful worst I have ever had would not be back

Fish supper was great - batter was crispy and chips were roasting.

Called in again this week and got a cod supper, very good) and small chip with curry sauce. Charged £16.50 and asked about the misc. charge of £1 she said it was for the glasses of tapwater. Won't be back

Its not what it was and if you have a pram don't bother

Had the pleasure of visiting the captains table people were very nice service good but would not recommend the chicken fillets or burgers didn’t taste nice at all very big and like process didn’t take like a chicken at all unfortunately I didn’t get to sit in due to work ongoing outside

I called in to The Captain's Table this afternoon and was asking if they served Gluten Free Chips and was informed that they did not. Please delete your add regarding G. F. as it is misleading.

⚠️ Avoid this place!!!! ⚠️ to be honest very sad to think a chippy on a seafront is so bad, food greasy and expensive chicken goujons had no flavour at all just big lumps of floury batter, staff looked like they wanted out of the place actually felt bad for the staff to be honest..

Staff was amazing so friendly so helpful food was fantastic good food good quality and good prices

Came for a day trip and really enjoyed the fish and chips here. Nice location by the harbour.

I was there with my 11 month baby. The young boy working there set an extremely warm plate of food down right infront of the baby to which the baby went to grab it. I managed to stop the baby from getting a good hold of the plate and hot food on it just in time. I think these young staff they are hiring need to be trained up better in order for them to abide by health and safety.

Tasty food, Quick and efficient service. Hardly sat down before my order was ready

Food still as good as it always was but disappointed that the sit in service is not back to pre covid normal. Food served in takeaway cartons mayb to save on paying someone to serve and wash dishes. Service a bit chaotic as it was very busy.

Now offers a small chip ( half portion as they did a year ago..but you pay £1.oo more (3.30 for a poor chip ,given into you as a plastic box they give you in burgers in!! No interest in Real WORLD!! IGNORE..WAS GOOD IN PAST..VERY POOR NOW.

Long awaited review but avoid this place like the plague! Food is average but customer service and employee welfare is nonexistent. They make staff work 10 hours without a single break then try to justify paying under minimum wage for trainees and argue with customers with a complaint. Avoid this restaurant!

Suppose to dine in but told takeaway only no sign to tell customers

The older lady with the short white hair is one of the most ignorant, rude people i have ever met. If she works there, fire her- if she owns the place well ive no idea how she has managed a business this far. The way she spoke to customers was beyond unacceptable. Also tiny fish, all food bland and greasy with a funny taste. Find anywhere else to go and avoid at all costs

Food is good, but the portions are smaller than other chippys for the same price. Also, why say that you close at 9pm when you actually close between 8 to 8:30pm? Might as well change the hours

Decent food, but their hygiene rating is a big concern!!

As always the food is hit, crisp and delicious

Beautiful fish and chips. Lovely light batter. Recommended

Great food from a spotlessly clean kitchen. I'll be back!

Nice fish and chips, portions a little small

Best chippy you'll find around here, always a great consistent quality to expect here and it's just amazing!

Food is well cooked and great quality

Excellent food from here tonight. I ordered our family dinner and we thoroughly enjoyed every bite, a big thumbs up and a definite return visit! We had a Quarter Pound Cheese burger supper, Chicken goujon supper and sausages, the portion sizes were excellent. Staff were able to give dairy free options to accommodate a dairy allergy which was fabulous for me as I usually just have chips at our usual chippy! Hubby had a beautiful burger, well dressed and cooked perfectly, I had tasty goujons which were not greasy at all and then lovely sausages that got the thumbs up from the little people! Chips were delicious too! Queuing system in place and order collection on socially distanced chairs inside. Onstreet parking directly outside. Value for money, tasty treat for a friday night! We will definitely be back!

Rang to place a order for collection, to be told ‘we aren’t taking phone orders today’ before I had a chance to say anything she hung up..... fully appreciate that they may have been busy but manners cost nothing!!!

I had poor food on my last visit but tonight’s decided to give them another chance.Imagine a chips shop that doesn’t have any chips! Yes, you read it right. The chips shop had no chips left. What a joke. Why would you even stay open if you didn’t have your mainproduct left?

Delicious chips (yum!) and cheerful, friendly staff. Will definitely be back.

Takeaway fish, chips and a portion of scampi… Awful.. Chips were greasy and hard, fish was pretty poor and scampi (what little there was if it) was mostly over cooked batter. Used to love this place, have had a lot of sit-in fish suppers there in the past.. Yesterday’s visit has put me off ever going back.

Hi Visited the Captians Table for a takeaway the food was good but the staff a complete waste of time. Asked for a fork non available. Given a piece of wood instead. Would not recommend this establishment to anyone looking for a fish supper in Donagdee there are better take aways close by with better staff and maybe better food.

Superb Fish and Chips. Highly recommend it and if good weather just sit on the harbour wall and enjoy.

Awful, ignorant, loud and obnoxious staff. The Food was average and certainly did not justify the high prices.

i have just bought 2 sausage suppers from here i am being true and honest i would not recommend the place, my wife and i drove from the Shankill Road Belfast down to there. Chips were all greasy swimming in grease in there tray the sausages were half cooked. I did try to contact the chippy direct but cannot find their website.

Very disappointed with the customer service at this establishment. We visited a couple of days ago and ordered fish suppers which we hoped to enjoy sitting in the car looking at the lovely view. The first impression on entering was that staff members were treating their customers in a non committed way, barely acknowledging food request and hurriedly rushing through orders despite it not being too busy. On receiving our fish suppers ( minus the salt and vinegar we requested ) we were then informed there were no takeaway forks to eat with...only a slither of sharp wood which the assistant said was helping the rain forests!! When I enquired as to the non provision of a fork or knife of any kind to eat with I was advised the stock was continually late. You can actually buy takeaway cutlery at several outlets in Donaghadee and considering the elevated prices in this chip shop I would highly recommend you purchase to enable customers to enjoy their meal outdoors. I will never visit here again despite the food being okay, their customer service is appalling.

Was in today got a battered sausage supper and a scampi supper, the battered sausage supper was OK but the scampi was absolutely awful the worst I've ever had soggy and completely tastless but the chips were OK, I will not be back

I got terrible food about 2 years ago and stopped using Captains table. I decided to try again last year and have had several very good fish suppers & pasties, however, visited last Friday, tried to ring as usual to order but constantly engaged, eventually gave up and drove down, mentioned the phone issue and they admitted that they took it off the hook about an hour ago because they were busy, no logic whatsoever, it takes as long to take an order at the counter as it does on the phone, plus requires less people hanging about the shop for 15 mins during covid.Anyway onto the food, obviously with being so busy they decided to cut the fish in half, what we got was basically a large fish finger each, I would rather they just said they were out of fish and I would have got something else, shocking value for money.Now having said that, the quality of the fish, chips & pastie were all good and cooked just right, I just wish you would sort out your consistency with portion sizes, I know a lot of people now use the other chippy in town, as did I after my awful experience in Captains table 2 years ago, however, the other chippy in town does not have a patch on Captains Table for the quality & cooking of fish, chips, pasties etc, I just wish you would get it right all the time!!I'll try again next few days and hopefully it will be back to usual.

Gorgeous Fish & chips today all cooked to perfection

First class establishment with great staff

Some of the staff are very friendly others just can't be bothered. Hit and miss with their food.

Food is pretty decent but a staff member made a point of being unfriendly to anyone not local. I appreciate tensions are high with covid restrictions but you can be mannerly while understanding that if your business is open then you need trade to survive.It's disappointing as the food is good but staff make up the brand. Unfortunately, I would not return.

I had fish and chips which were absolutely gorgeous - definitely hit the spot after a walk at Orlock! Would highly recommend 😋

This evening myself and my family visited this establishment as we would use your sister store in Glengormley. To say disappointed would be an understatement, as the portion sizes of an adult meal could have been compared to of a child's meal however the price did not reflect this! The size of the fish supper was more like a fish goujon. I would definitely think twice about visiting The Captain's Table again.

Food very good but customers waiting for carryout food and lounging around the tables of those eating in is somewhat intimidating and we would not be hurrying back for that reason.

Service very fast. Staff very pleasant. Food excellant

Nice chip shop, proper chips. Clean and socially distanced tables.

Best chippy in Donaghadee, and now have opened in Bangor to :) infact too easy to get tempted

Two of us called into Captain's table in Donaghadee mid-week in August 2020 at exactly 8.20pm. Went to sit at a table and were told by the lady at the fryer that there is no table service as they close at 9pm!! Takeaway only!! As we live in Newtownards and didn't fancy eating in the street or in the car - we left and went to Miller's in Newtownards for a takeaway - it was delicious!!!

Very bad customer service. Went to order food and was told to sit at a table, which is fair enough. There was an awful draft at the table as it was very close to the door. So asked if I could move to a table in the corner which was very spaced out from any other table even with convid 19 etc. As there was only 4 people sitting in. The waitress on duty refused this and I asked why? She told me we like to use the smaller tables first. Even though the sit in area was near enough totally empty and so many tables to choose from and you didn't need to book a table. So decided to leave due to very bad customer service.

A pasty supper around a bread a can of Coke good company good food swimmers in the Harbour I could ask for more

Do you want some chips with your salt

I normally drive out of my way to get to this chip shop and always enjoy the quality of the taste of the food on offer here. I don't know what oil is used to cook the food but the flavour and the crispyness of the chips and batter is a step above.

Food average, however they serve the smallest fish ever. If your out for a drive and fancy fish and chips your better heading on round the coast to another chippy - got a tiny fish and paid quite a bit for it, on average it was half the size of a normal chippy fish.

We took ourselves out for a chippy lunch. Arrived at the Captains Table! Their chips were great and high praise for their fish! We would recommend. Only issue might be the lack of sit-in space. I appreciate though it's likely down to Covid 19 safety. They are doing 'Eat Out To Help Out' deal. Good value

Bangors captains table was beautiful. Staff friendly and helpful.

First time to try here abd it definitely wont be our last. Excellent freshly cooked fish and chips