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3.9

Based on 987 opinions finded in 1 websites

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Nº 301 in 472 in Sutton

CUSTOMERS TALK ABOUT DISHES WITH..chickenroast
Score
OpinionsNoteGoogle9873.9

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There was a large groups of us and all the different food was very good and the lady that served us was very patient with us

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Debbie Swann . 2024-12-17

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One drink and a £100 parking fine!! Beware that the pub car park isn't free.. particularly if you arrive in the dark as signs aren't obvious at all! I tried to ring to discuss the fine as you mentioned below trying to help me with me. But I haven't heard from anyone and no one has come back to me to try and help. As it's an external company proving fines to your customers, then please help your customers to not get caught out by providing more obvious signage as I didn't see anything when I was there neither in the car park or at the bar or on the tables.

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Julia . 2024-12-13

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Always polite staff and service is excellent. Would definitely recommend. 5 stars!

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Christopher Smith . 2024-12-10

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They serve Weston's Old Rosie cider on hand pump. That's enough for an automatic 5 stars #realcider

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Richard Garrett . 2024-12-10

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My brother took my sister inlaw & nephew here ,for a meal recently & all 3 have been sick & going to the toilet constantly since .Think twice before Entering these premises

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Fiona Nelligan . 2024-12-08

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Very good customer service and price of the Sunday three course meal was excellent!

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Kim Terry . 2024-12-07

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Waited awhile for the food was nice but not quite enough for my liking the biggest disappointment no brown sauce. Why stop that?

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Albie . 2024-12-03

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We waited so long for our food, over twenty-five minutes. My food was Hunter chicken with fries & salad it was very nice. My son had a beefburger and fries, but not enough for the price.

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Christine Clarke . 2024-11-25

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Been refurbished to a nice standard

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Ron Goldsmith . 2024-11-11

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Excellent customer service. Would highly recommend this place for a nice drink and some lovely pub food.

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Mubashra Rana . 2024-11-10

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Food was only warm. Otherwise ok

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Trevor Ellis . 2024-11-04

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Today there was 12 of us for a family meal, the food was very well presented and yummy,dessert was awesome hot chocolate orange sponge with cold ice cream, the two ladys running the place as they were short staffed done an excellent job between them so we will definitely recommend the cali and will be back soon,thankyou.

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David Parker . 2024-10-30

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Fantastic food friendly staff and great value definitely recommend

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martin murray . 2024-10-23

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Went in for Sunday lunch - but was told it would be over an hour for food so went elsewhere. Then got a £60 parking fine for using the car park. Tbf the pub did then did try to help sort this out for me. So watch out for this.

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Adam Taylor . 2024-10-22

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Lovely local pub....looks really nice with it makeover too

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Jaggie Pants . 2024-10-20

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Great food and friendly staff!!

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Stuart Grant . 2024-10-17

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Went for a drink for a works do and the staff never fail to amaze me. Some of the group played a game and a lovely young man (staff) joined in!! Staff always go above and beyond in this place! No faults whatsoever!

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Laura Betts . 2024-10-16

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Following refurbishment The California is a great place for food and drink with friends

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Tom Barker . 2024-10-15

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The refurbishment, nice though it is, has made less difference than the new staff who have transformed it. The food is excellent, tasty and generous. Service is as quick, but they were slightly understaffed. Staff were very pleasant and helpful throughout our visit. Our previous visit made going back difficult, but we are pleased that we did and will be back again soon.

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Colin Woolley . 2024-10-14

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Nice cosy place to go for drinks and a meal.

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Noel Wallace . 2024-10-10

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I have eaten here many time but they always disappoints me with their steak,very bland ,no seasoning at all and tough I would never ever spend a penny in this place ever again, I don't think the chef ever tasted the food he/she cook.

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Airene Javonillo . 2024-10-10

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We had a lovely time with friends & work colleagues here. Staff were polite & helpful, Sean in particular. Good food & great prices. Will definitely be back

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Lee Mason . 2024-10-03

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Nice pub but understaffed, takes to long to get served. Steak over cooked, they did change the plate but another 20 min wait.

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Sandrine Lannoy . 2024-09-28

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Decent sized Sunday lunch served with either beef rib, chicken or gammon. The beef rib on the bone was succulent and juicy. The kids Sunday lunch was good value. Dog friendly too.

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Nick Lee . 2024-09-23

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Visited with my partner and went for a Sunday Roast, 1 hour wait when the place is next to empty to be told they don't have some sides, which we cancelled. The dinner was mediocre, some hard root veg, watery gravy and the plate had been filled with 7 potatoes (bit excessive), although the rib of beef just wasn't to my taste, it was tender but it was more pulled beef than what I'd expect. I ordered sticky toffee pudding, big mistake, tiny portion and it was over microwaved and went hard, scorching inside and stuck to the plate so I ate the ice cream only. First and last time I go here, wish I'd spent my £50 elsewhere tbf.

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Laura Podesta . 2024-09-09

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Great food and exceptional atmosphere. Family friendly and dog friendly!great

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Rad Vj . 2024-09-06

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Three of us enjoyed a mid week pub lunch in the conservatory area of the pub - great salads and service

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Ian Priest . 2024-07-30

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Go visit this place quite often and love the drinks and service:) shout out to Ann and Rabee:)

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Lucy Walsh . 2024-07-22

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I booked for 10 adults and 3 children Sunday 1.0pm. On entering there was nobody in sight to greet us and show us our seats. We found them ourselves. We were told immediately it would be 45 minute wait for food at 1.0pm and the restaurant was nearly empty. The place was clearly understaffed!! The food was not good- warm food not hot, hard vegetables and few/tiny roast potatoes. Sadly we will not be going again.

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Michael Paget . 2024-07-19

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Best pub in sutton. Great food, selection of drinks and great atmosphere. Has become my new local.

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Adam . 2024-07-19

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My food was good. Hot and the plenty full. Others in our group didn't get what they ordered as they had run out but didn't get told this until after the food a

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Keith Pain . 2024-07-16

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Absolutely 100% !!! Can't fault anything!

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Kate Andrew . 2024-07-12

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Excellent food, great place to go.

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derek morrell . 2024-07-08

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A busy pub. Limited parking that you register your car number for on an iPad on the bar. They run an order by App system : you scan a QR code on your table for drinks and food. There was quite a long wait, when we asked we were told there was an hour wait for food. The food was good but the impersonal service left much to be desired.

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James M . 2024-07-08

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Great food and good staff wonderful atmosphere and

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Alick Dow . 2024-07-07

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Staff were friendly, food was good, the atmosphere was great

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Jacinto Santos . 2024-07-07

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Popped in for a pint good beer staff very friendly

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David Pearce . 2024-07-02

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Came to this lovely pub and staff always helpful, a special thank you to Ann who cancelled my parking fine.

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Alick Dow . 2024-06-30

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Awesome pub with a great vibe, Anne is a super host and all the staff are friendly and amazing!

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Alistair Herriott . 2024-06-28

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Me and friends came in yesterday at midday. Lois served us our food. She was exceptional, she was so kind and willing to make sure we had a good experience. The chicken and bacon avocado wrap was delicious. Would definitely come back.

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Paige D . 2024-06-26

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Staff seemed like they really didn't want to be there,the food was average but small portions and the atmosphere was like a hospital waiting room

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Lee Masters . 2024-06-25

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Great pub and fantastic service from Anne!!

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Gary van der Velde . 2024-06-15

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Over £7 for two pints of coke way to over priced!

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David Brown . 2024-06-14

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Lovely public house friendly staff & Lovely food highly recommended.

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stephen jeremiah . 2024-06-11

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Great pub and lovely service . I would recommend highly

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Francisco Sanz-Monteys . 2024-06-11

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Nice big open friendly pub with an excellent choice of poisons on tap ! Good seating and choiceful menu !!

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Chemicalman Allday . 2024-06-04

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Since getting taken over by new owners the pub has come on leaps and bounds. Great place to enjoy a drink and food. Nice garden area too.

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Bosh001 . 2024-06-01

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I came here to eat with my family today and had a lovely time there. Anne and another member of staff went above and beyond to get our order taken, food out quickly and took the time to check in with us on our experience. Their customer service was spot on despite the place being busy. The food was delicious there! I had the beef and red wine lasagna and absolutely loved it. Overall excellent service for food, the two young ladies (Anne and the other lady whose name I wished I’d asked for) making the experience a lovely one for us all. Highly recommended!

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Lealea B . 2024-05-27

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Two of us had lunch there.The service was awful!The drink that I ordered was not right tasted very bad.Took it back .Izabel Eastern European manager was very rude ,basically made out its not her problem not her fault that she made it so disgusting ,that it was my fault.She didn't apologise no customer satisfaction.After arguing with her she reluctantly changed the drink for another drink!And it took her ages to rectify the problem.I have read on line that alot of customers have complained about this manager.I have never experienced such a unfriendly rude manager to a customer before.We have been drinking at this pub for years.

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Liz Slammon . 2024-05-27

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Amazing pub in an amazing location. Great service and food, especially from Anne

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Toby Shelton . 2024-05-27

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A good pub with lots of outside space.and dog friendly. Oh! And if you park in the car park remember to put your registration number in at the bar.👍

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Frank Jenkins . 2024-05-26

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Great experience and great food;

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gandhi reddy Poli . 2024-05-25

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Excellent food and services. Prices very reasonable given todays cost of living. Decor looking a bit tired could do with freshing up.

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Alan Forder . 2024-05-22

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I have to say I was very impressed with the service and food on 12th May, when the big event took place - charity walk for Royal Marsden. Probably hundreds of people visited the pub on that day, and I was one of them. Food was lovely, service was great ! And nobody had to wait to be served. Thank you for great experience.

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Marzena S . 2024-05-19

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We Royal Marsden staff had a fantastic time in the evening on 3/05/24

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Subymol Joseph . 2024-05-17

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This the 2nd week I have come for a bottle of prosecco both times the drink has not been cold enough. Luckily I didn't order the champagne which is in the same fridge. No seems to care .

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Roger Breen . 2024-05-10

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Huge selection of beers and spirits and reasonably priced too. Friendly staff and good atmosphere

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Martin Cabot . 2024-05-06

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Great food, great staff, a friendly place to be

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Lisa Razzell . 2024-05-05

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We were charged more for three barrrel brandy than corvorsier. Doesn’t make sense to me. Also the Eastern European lady that served us the 3rd round was quite rude when I asked the question

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Baba Odeyingbo . 2024-04-26

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The worst pub in England, zero entertainment factor. I suppose you can stare at each other, or pass a box of matches to one another, my god you need to see it ,to believe it. Not even a pool table, I mean Seriously, a pub without a pool table, why even open .

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Vincent Berkhout . 2024-04-22

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Great food and beer . The staff are wonderful and extremely helpful

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Daniel Burton . 2024-04-21

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Unfortunately they are taking my families favourite pudding from the menu at the end of April ( caramel apple crumble and custard) so needed to visit.

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Mandy Hill . 2024-04-14

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Slowish service but acceptable ish. Staff are friendly and helpful. Starters menu is is nice but the mains I wouldn't order again. Can't blame staff for rubbish meat the stakes were awful. For an extra 20 quid could of gone to the grumpy mole for proper grub. Nice place though. 3 Big seating garden areas plus large inside. Tvs all over for sport and drinks are nice. I'll come back for drinks and starters but not mains

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Micky Wareham . 2024-04-14

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A great pub with good food and atmosphere!

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Mike Morris . 2024-03-30

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Amazing experience at the California. I’m a local to Sutton but had never been in. Went for dinner last week with a friend and the food was amazing!! Fresh and full of flavour. Atmosphere was great and service was impeccable, would definitely recommend as a great dinner catch up spot! Will visit soon again! X

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Nidah Yasmin Choudhary . 2024-03-21

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Great evening for food and drinks with a lively atmosphere. Would definitely recommend!

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Jake Berryman . 2024-03-11

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Went out with a couple of friend for drinks on Saturday evening. Had a wonderful time. Our local pub with great atmosphere.

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Amit S . 2024-03-10

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Love the Cali the staff are great welcoming and always ready to help love the food Izabela and her team are fantastic xxx

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Elizabeth Abbott . 2024-03-09

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Good pub, friendly staff and good selection of ales

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Martin Simkins . 2024-03-04

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I can honestly say this was diabolical standards The food I thought it was made from wood Waited a hour for food then waited 40 mins for small deserts Staff completely not fussed at all No hello when walked in absolutely 0 communication just said take a seat No goodbye eathier I have been here once before not sure if management has changed but the standards have massively slipped down hill Definitely think you need to train your chief how to took microwave meals and your front house team how to manage customers experience as only your business it will impact

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Luke Allen . 2024-03-03

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Another charmless pub run by indifferent staff.

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Mike Dalton . 2024-02-23

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Amazing club and lots of space for kids to have fun.

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Puspendra Yadav . 2024-02-23

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Friendly staff and reasonable prices

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Howard Coan . 2024-02-21

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We are regular at this pub, today we found the staff relatively unkind. Didn't enjoy.

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Vinay Gandhi . 2024-02-18

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Great food, great staff, great atmosphere

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Gavin Phipps . 2024-02-16

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Nice selection of beer. Ordered the french burger with beef dripping, the burger was lovely but when dipped in the beef dripping was amazing would easily have again

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Leo Duckett . 2024-02-14

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Such a brilliant local pub, the staff are incredible and so welcoming, Will definitely be my new local!

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Hollie L . 2024-02-02

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Great service and good for the footy, will definitely be making this a regular occurrence!

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Olivia Holloway . 2024-01-28

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I Went to a party here they rented out the conservatory area. Staff were attentive, efficient and lovely. A good evening

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Jane Jones . 2024-01-28

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I went up to the till to order food for me and my 3 year old son as the app wasn't working. Got told to sit down someone will be with me. Went up again 20mins later, told the same thing. After 10more minutes decided to leave. It wasn't busy in there so don't know the reason. Weird vibes in there. Just moved to the area and decided I wouldn't be coming back.

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Laylah Martin . 2024-01-27

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The atmosphere was great and that was it. Service very slow, food wasn't piping hot, it was more warm and quality of food wasn't the best.

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Angie Cowlard . 2024-01-22

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(Review by Alison, not David) A lovely venue for a celebration. My sister and I met with Izabella to discuss holding our Dad's 90th birthday celebratory lunch at the venue and she was so helpful. Our party of 18 adults and 7 children were given sole use of the conservatory area which was really lovely. On arrival Izabella and her team had set a table up for my Dad and his wife which had an additional small radiator placed between them to ensure they stayed warm, which they did - such a thoughtful touch. We decorated the area with bunting etc. Izabella asked if we'd like particular music played so I emailed her a Spotify playlist of 30's swing music which was wonderful and was played all afternoon. Our Dad thoroughly enjoyed himself, as did his wife and all the family. We can't thank you enough Izabella and your wonderful team for making the occasion special.

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David Shaw . 2024-01-16

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Really lovely pub we stopped here last Sunday the service was fantastic so was the food. We would definitely visit again 😊

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Neave Brice . 2024-01-13

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Clean premises, had booked a table for 2 people for 7pm and arrived at 6.55pm A couple were at the bar being served, nobody else waiting or serving, there was a waitress who was busy, obviously serving drinks to the restaurant. We went to the restaurant part to see if there was another member of staff that could show us to our table. We were seated at 7.10pm. we ordered drinks and food from the bar and the time was now 7.15pm. Starters came out within 10mins and were tasty, mains were served quickly after and we both enjoyed what we had ordered, both were big portions so we were glad we didn’t order the 3 courses.

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Anita Lawley . 2024-01-12

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Staff were all fantastic (as always) The manager there is such a lovely woman! We went for the breakfast with Santa and my little girl loved every second! Will def be booking again next year!!

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Charlotte Walls . 2023-12-17

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Had a reservation for 30 people booked, food was standard buffet food. Was not worth the money per head. Drinks were quite expensive, and the coffee machine was switched off at 10 pm. The pub is quite large but it has no real atmosphere,

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Julie Rose Lee . 2023-12-15

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A party of 6 plus 1 dog. 4 of us had the curry which we all enjoyed. Waffles, crumble and sticky toffee all good puds.

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Dee Jay . 2023-12-13

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Three of us had dinner here last night. We were looking forward to having turkey with all the trimmings followed by apple and blackberry crumble from the Festive menu. We ordered drinks and found our reserved table near the Christmas tree so all good so far. We go to The California for drinks about once a month and it has a good atmosphere. The staff were friendly when we arrived and I thought we'd have a great time. Our work colleagues were having dinner at the surrounding tables, which was a nice surprise. My friend went to order our food at the bar and was told "You have to prebook for the Festive menu". Really?! I didn't see that on the website when I booked the table and no one told me this when I called to ask how to book a table. If we were in the High Street I would've suggested we go elsewhere. We were told we could have the festive turkey pie so just ordered that. When the pies arrived they looked nice. The food was fine and the mashed potato was hot. We had a nice dinner so the chef saved the day. Although the bar staff are friendly, it was a bit disorganised there on this occasion. It was a busy Friday night. Perhaps they need more staff. I'm still in two minds as to whether to go back there next year. I will preorder for the Festive menu if we do.

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Rebecca Knowles . 2023-12-09

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Chill environment and good food, with reasonable price! Worth to spend time there after work or during weekends.

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Hazel Hui . 2023-12-03

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Went for a roast.i ate chicken the only edible parts of the dinner were the chicken and yorkshire pudding. Roast potatoes were the frozen type which is fine but they were cold and the vegetables were just as cold and in my opinion inedible a member of staff did come over to ask how everything was and I did say the potatoes were cold and veg the same and to his credit he did ask if there was anything they could do.I just thanked him for his concern but didn't feel there was anything he could as I didn't want a replacement dinner I was already put off by the one I had. I ate the chicken and left.

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Cheryl mitchener . 2023-11-26

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If you didn’t believe the California pub could be a fantastic venue for a wedding think again! The pub, staff, owner and managers are absolutely first class! The venue was incredible and it made for the best wedding one could ask for! The lighting, cosy warmth of the venue and the accessibility and space was incredible. The owner Isabella is such an incredible gracious soul and seriously couldn’t have made it happen without her!!! She was so accommodating and resourceful and really provided everything we needed for the big day! The venue was well equipped, staff were great and they allowed us to bring in our own items to decorate the place in the way and style we wanted too! Without any force or resistance. From the bottom of my heart I can’t thank Isabella and everyone at the California enough! All the guests had a place to park their cars. The location was great and peaceful and the venue is perfect for a small intimate wedding. Would do it all over again and twice on a Sunday if we could thank you ❤️❤️❤️❤️

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JJ . 2023-11-20

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Popped in for a quick pint Nice pub known for its food . Friendly homely atmosphere…

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Piyush Patel . 2023-11-15

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Friendly pub. Roast dinners were OK, but nothing to write home about.

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Oliver Cousins . 2023-11-12

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Have visited this pub semi-frequently over the last few years. I’d say it’s a great pub for some drinks after work, or organising a wine catch up. I’ve had some bad experiences with food; taking an hour to arrive, being charged twice on the app, cold upon arrival etc. so wouldn’t recommend that part of the pub.

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Callum Kenney . 2023-11-09

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The California has improved substantially. Really friendly staff and beer well kept

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Nick Harrison . 2023-11-06

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Great place .... Good parking Amazing staff!

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Rik C . 2023-11-04

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Went with two friends on a Friday afternoon not very busy but staff were friendly and the place is quite comfortable and clean. Food basically the same as any chain pub but we enjoyed ourselves and would be happy to go back

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Peter McCarthy . 2023-11-04

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Good atmosphere and a lovely pint

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Sam Higgins . 2023-11-03

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Do not recommend coming here for food. The service was awful, the manger was so rude, we was waiting 1 hour and a half for our roast dinner only for it to come and it was all wrong. Lots of tables around us were complaining to and all saying how rude the lady manger was.

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Lauren C . 2023-10-29

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New Management has made a huge difference. Lovely atmosphere, excellent roast dinner, friendly staff. A very pleasant afternoon. Will be visiting again soon.

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Patricia West . 2023-10-25

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