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3.9

Based on 1.026 opinions finded in 1 websites

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Nº 304 in 472 in Sutton

CUSTOMERS TALK ABOUT DISHES WITH..ladyroastoldchicken
Score
OpinionsNoteGoogle1.0263.9

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Great place for an evening out with the boys!

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Sandeep Chakraborty . 2025-03-21

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Isabella and the team were great. Will come back.

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Connor Dawson . 2025-03-15

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This pub is an absolute gem! From the moment you walk in, you're greeted with a warm and welcoming atmosphere. The staff are incredibly friendly and attentive, always making sure you have everything you need. The food is simply outstanding—fresh, flavorful, and beautifully presented. Whether you're stopping by for a quick drink or a full meal, this place never disappoints. Highly recommend for anyone looking for a great pub experience

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Kasia Sles . 2025-03-14

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Friendly staff (update: an extra star for their reply 😊)

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Leo P . 2025-03-12

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I don’t remember there names but there were two female staff members who were very attentive to our table.

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Jemma p . 2025-03-08

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Really lovely pub and restaurant area Clean and the food was divine. Calm atmosphere with mix of mature and young people

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Wendy lovelock . 2025-03-07

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The first time I went to California last week was very impressive and it made us (myself and husband) go again today. It is really nice dining there, everything is enjoyable from food, service and the atmosphere. My husband actually booked a table for Christmas. Would definitely recommend this restaurant. Wasiela Dunsdon

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Wasiela Dunsdon . 2025-03-06

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Good selection of ales, Old Rosie from cask.

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Mike Mostovyi . 2025-03-02

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I did write a really long review but decided, on reflection, to let the ratings do the talking.

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Derek Crabtree . 2025-02-23

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Fantastically c venue and staff were brought pliant, from your managers who helped with the room and food choices. Everyone had a great time.

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Richard May . 2025-02-22

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All good other than 1 very regular customer who had some bad habits. We had to move away to avoid listening to his repetitive snorting. A loner for a reason.

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Ed Dowdeswell . 2025-02-18

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Great place to meet up with friends and family for a beer or two at this renovated pub

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Tom Barker . 2025-02-06

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Another Lovely Evening at Ember Inns The California. 2 Course Evening Set Menu for £13.79. Spiced Parsnip and Sweet Potato Soup and Thick Cut Gammon Steak. Instead of 3 Course Set Menu I Paid Extra for "Off the Menu" HUGE Biscoff Sundae.... My Favourite Biscoff 😋😋😋 A Really Good Deal and Meal in a A Relaxed and Cosy Setting in a Big Comfy and Cosy Booth Like Sofa Seat..... Now With Dimmed Lighting and Candle in the Table!

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Richard Cowdery . 2025-02-05

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We used it for a wake & were very impressed by the staff & wonderful buffet they provided. It was perfect.

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Susan Eldridge . 2025-02-02

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The staff were very friendly and helpful and there was a good choice of food and drink at very reasonable prices. The food itself was well cooked and very tasty and the pub was very clean.

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jill eveleigh . 2025-01-28

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Decided to have dinner here Thursday evening as they had a 50% off mains courses offer. The pub was about half full, but there appeared to be only 2 staff in the bar and restaurant. I ordered on the app and collected my drinks from the bar after 15 minutes. The food arrived approximately 45 minutes+ after ordering, No one came over to apologise or explain a delay during this time. The food when it arrived was tasty and good portions. I had surf and turf, the steak was good and cooked well. The prawns were missing, I had to leave my meal to queue at the bar to mention this to someone. They arrived just before I finished my dinner. With the voucher, we had a decent meal at a great price, but I probably won't return based on this experience.

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Richard French . 2025-01-19

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Kat is amazing...her energy and smile is contagious! She is a breth of fresh air and we love coming to the pub to see her. She also loves our dog Ruby xoxo

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Shelly S . 2025-01-12

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This pub is back, and better than it has been in ages. Isabelle had it going on all fronts. The food is better, atmosphere is back, still dog friendly, and staff now hilarious with the ball of energy Cat.

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Richard Gianella . 2025-01-10

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Working local was only going for 29 minutes but enjoyed it so much didn’t want to go back to work

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Leon Clark . 2025-01-10

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Kat always has a Smile on her face

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nicholas paul . 2025-01-10

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Kat my favourite bar lady is the best. Along with the gang. So friendly and inviting. 🙂

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Roger Wilding . 2025-01-10

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Lovely Christmas meal lovely place and great service I will hopefully be booking for next year.

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Danny Gregory . 2025-01-01

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The service was excellent. While the food was good, the sausages were a bit burnt on this occasion. The atmosphere was good. There is a small number of parking spaces. This pub is in a good area. Enjoyed a really nice evening out. Amount spent (below) includes drinks.

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San P . 2024-12-30

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There was a large groups of us and all the different food was very good and the lady that served us was very patient with us

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Debbie Swann . 2024-12-17

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One drink and a £100 parking fine!! Beware that the pub car park isn't free.. particularly if you arrive in the dark as signs aren't obvious at all! I tried to ring to discuss the fine as you mentioned below trying to help me with me. But I haven't heard from anyone and no one has come back to me to try and help. As it's an external company proving fines to your customers, then please help your customers to not get caught out by providing more obvious signage as I didn't see anything when I was there neither in the car park or at the bar or on the tables.

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Julia . 2024-12-13

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They serve Weston's Old Rosie cider on hand pump. That's enough for an automatic 5 stars #realcider

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Richard Garrett . 2024-12-10

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Always polite staff and service is excellent. Would definitely recommend. 5 stars!

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Christopher Smith . 2024-12-10

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My brother took my sister inlaw & nephew here ,for a meal recently & all 3 have been sick & going to the toilet constantly since .Think twice before Entering these premises

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Fiona Nelligan . 2024-12-08

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Very good customer service and price of the Sunday three course meal was excellent!

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Kim Terry . 2024-12-07

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Waited awhile for the food was nice but not quite enough for my liking the biggest disappointment no brown sauce. Why stop that?

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Albie . 2024-12-03

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We waited so long for our food, over twenty-five minutes. My food was Hunter chicken with fries & salad it was very nice. My son had a beefburger and fries, but not enough for the price.

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Christine Clarke . 2024-11-25

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Been refurbished to a nice standard

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Ron Goldsmith . 2024-11-11

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Excellent customer service. Would highly recommend this place for a nice drink and some lovely pub food.

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Mubashra Rana . 2024-11-10

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Food was only warm. Otherwise ok

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Trevor Ellis . 2024-11-04

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Today there was 12 of us for a family meal, the food was very well presented and yummy,dessert was awesome hot chocolate orange sponge with cold ice cream, the two ladys running the place as they were short staffed done an excellent job between them so we will definitely recommend the cali and will be back soon,thankyou.

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David Parker . 2024-10-30

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Fantastic food friendly staff and great value definitely recommend

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martin murray . 2024-10-23

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Went in for Sunday lunch - but was told it would be over an hour for food so went elsewhere. Then got a £60 parking fine for using the car park. Tbf the pub did then did try to help sort this out for me. So watch out for this.

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Adam Taylor . 2024-10-22

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Lovely local pub....looks really nice with it makeover too

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Jaggie Pants . 2024-10-20

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Great food and friendly staff!!

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Stuart Grant . 2024-10-17

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Went for a drink for a works do and the staff never fail to amaze me. Some of the group played a game and a lovely young man (staff) joined in!! Staff always go above and beyond in this place! No faults whatsoever!

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Laura Betts . 2024-10-16

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The refurbishment, nice though it is, has made less difference than the new staff who have transformed it. The food is excellent, tasty and generous. Service is as quick, but they were slightly understaffed. Staff were very pleasant and helpful throughout our visit. Our previous visit made going back difficult, but we are pleased that we did and will be back again soon.

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Colin Woolley . 2024-10-14

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I have eaten here many time but they always disappoints me with their steak,very bland ,no seasoning at all and tough I would never ever spend a penny in this place ever again, I don't think the chef ever tasted the food he/she cook.

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Airene Javonillo . 2024-10-10

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Nice cosy place to go for drinks and a meal.

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Noel Wallace . 2024-10-10

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We had a lovely time with friends & work colleagues here. Staff were polite & helpful, Sean in particular. Good food & great prices. Will definitely be back

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Lee Mason . 2024-10-03

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Nice pub but understaffed, takes to long to get served. Steak over cooked, they did change the plate but another 20 min wait.

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Sandrine Lannoy . 2024-09-28

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Decent sized Sunday lunch served with either beef rib, chicken or gammon. The beef rib on the bone was succulent and juicy. The kids Sunday lunch was good value. Dog friendly too.

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Nick Lee . 2024-09-23

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Visited with my partner and went for a Sunday Roast, 1 hour wait when the place is next to empty to be told they don't have some sides, which we cancelled. The dinner was mediocre, some hard root veg, watery gravy and the plate had been filled with 7 potatoes (bit excessive), although the rib of beef just wasn't to my taste, it was tender but it was more pulled beef than what I'd expect. I ordered sticky toffee pudding, big mistake, tiny portion and it was over microwaved and went hard, scorching inside and stuck to the plate so I ate the ice cream only. First and last time I go here, wish I'd spent my £50 elsewhere tbf.

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Laura Podesta . 2024-09-09

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Great food and exceptional atmosphere. Family friendly and dog friendly!great

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Rad Vj . 2024-09-06

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Three of us enjoyed a mid week pub lunch in the conservatory area of the pub - great salads and service

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Ian Priest . 2024-07-30

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Go visit this place quite often and love the drinks and service:) shout out to Ann and Rabee:)

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Lucy Walsh . 2024-07-22

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Best pub in sutton. Great food, selection of drinks and great atmosphere. Has become my new local.

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Adam . 2024-07-19

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I booked for 10 adults and 3 children Sunday 1.0pm. On entering there was nobody in sight to greet us and show us our seats. We found them ourselves. We were told immediately it would be 45 minute wait for food at 1.0pm and the restaurant was nearly empty. The place was clearly understaffed!! The food was not good- warm food not hot, hard vegetables and few/tiny roast potatoes. Sadly we will not be going again.

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Michael Paget . 2024-07-19

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My food was good. Hot and the plenty full. Others in our group didn't get what they ordered as they had run out but didn't get told this until after the food a

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Keith Pain . 2024-07-16

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Absolutely 100% !!! Can't fault anything!

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Kate Andrew . 2024-07-12

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A busy pub. Limited parking that you register your car number for on an iPad on the bar. They run an order by App system : you scan a QR code on your table for drinks and food. There was quite a long wait, when we asked we were told there was an hour wait for food. The food was good but the impersonal service left much to be desired.

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James M . 2024-07-08

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Excellent food, great place to go.

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derek morrell . 2024-07-08

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Great food and good staff wonderful atmosphere and

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Alick Dow . 2024-07-07

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Staff were friendly, food was good, the atmosphere was great

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Jacinto Santos . 2024-07-07

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Popped in for a pint good beer staff very friendly

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David Pearce . 2024-07-02

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Came to this lovely pub and staff always helpful, a special thank you to Ann who cancelled my parking fine.

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Alick Dow . 2024-06-30

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Awesome pub with a great vibe, Anne is a super host and all the staff are friendly and amazing!

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Alistair Herriott . 2024-06-28

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Me and friends came in yesterday at midday. Lois served us our food. She was exceptional, she was so kind and willing to make sure we had a good experience. The chicken and bacon avocado wrap was delicious. Would definitely come back.

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Paige D . 2024-06-26

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Staff seemed like they really didn't want to be there,the food was average but small portions and the atmosphere was like a hospital waiting room

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Lee Masters . 2024-06-25

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Great pub and fantastic service from Anne!!

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Gary van der Velde . 2024-06-15

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Over £7 for two pints of coke way to over priced!

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David Brown . 2024-06-14

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Great pub and lovely service . I would recommend highly

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Francisco Sanz-Monteys . 2024-06-11

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Lovely public house friendly staff & Lovely food highly recommended.

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stephen jeremiah . 2024-06-11

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Nice big open friendly pub with an excellent choice of poisons on tap ! Good seating and choiceful menu !!

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Chemicalman Allday . 2024-06-04

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Since getting taken over by new owners the pub has come on leaps and bounds. Great place to enjoy a drink and food. Nice garden area too.

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Bosh001 . 2024-06-01

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I came here to eat with my family today and had a lovely time there. Anne and another member of staff went above and beyond to get our order taken, food out quickly and took the time to check in with us on our experience. Their customer service was spot on despite the place being busy. The food was delicious there! I had the beef and red wine lasagna and absolutely loved it. Overall excellent service for food, the two young ladies (Anne and the other lady whose name I wished I’d asked for) making the experience a lovely one for us all. Highly recommended!

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Lealea B . 2024-05-27

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Amazing pub in an amazing location. Great service and food, especially from Anne

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Toby Shelton . 2024-05-27

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Two of us had lunch there.The service was awful!The drink that I ordered was not right tasted very bad.Took it back .Izabel Eastern European manager was very rude ,basically made out its not her problem not her fault that she made it so disgusting ,that it was my fault.She didn't apologise no customer satisfaction.After arguing with her she reluctantly changed the drink for another drink!And it took her ages to rectify the problem.I have read on line that alot of customers have complained about this manager.I have never experienced such a unfriendly rude manager to a customer before.We have been drinking at this pub for years.

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Liz Slammon . 2024-05-27

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A good pub with lots of outside space.and dog friendly. Oh! And if you park in the car park remember to put your registration number in at the bar.👍

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Frank Jenkins . 2024-05-26

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Great experience and great food;

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gandhi reddy Poli . 2024-05-25

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Excellent food and services. Prices very reasonable given todays cost of living. Decor looking a bit tired could do with freshing up.

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Alan Forder . 2024-05-22

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I have to say I was very impressed with the service and food on 12th May, when the big event took place - charity walk for Royal Marsden. Probably hundreds of people visited the pub on that day, and I was one of them. Food was lovely, service was great ! And nobody had to wait to be served. Thank you for great experience.

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Marzena S . 2024-05-19

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We Royal Marsden staff had a fantastic time in the evening on 3/05/24

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Subymol Joseph . 2024-05-17

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This the 2nd week I have come for a bottle of prosecco both times the drink has not been cold enough. Luckily I didn't order the champagne which is in the same fridge. No seems to care .

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Roger Breen . 2024-05-10

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Huge selection of beers and spirits and reasonably priced too. Friendly staff and good atmosphere

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Martin Cabot . 2024-05-06

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Great food, great staff, a friendly place to be

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Lisa Razzell . 2024-05-05

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We were charged more for three barrrel brandy than corvorsier. Doesn’t make sense to me. Also the Eastern European lady that served us the 3rd round was quite rude when I asked the question

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Baba Odeyingbo . 2024-04-26

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The worst pub in England, zero entertainment factor. I suppose you can stare at each other, or pass a box of matches to one another, my god you need to see it ,to believe it. Not even a pool table, I mean Seriously, a pub without a pool table, why even open .

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Vincent Berkhout . 2024-04-22

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Great food and beer . The staff are wonderful and extremely helpful

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Daniel Burton . 2024-04-21

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Slowish service but acceptable ish. Staff are friendly and helpful. Starters menu is is nice but the mains I wouldn't order again. Can't blame staff for rubbish meat the stakes were awful. For an extra 20 quid could of gone to the grumpy mole for proper grub. Nice place though. 3 Big seating garden areas plus large inside. Tvs all over for sport and drinks are nice. I'll come back for drinks and starters but not mains

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Micky Wareham . 2024-04-14

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Unfortunately they are taking my families favourite pudding from the menu at the end of April ( caramel apple crumble and custard) so needed to visit.

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Mandy Hill . 2024-04-14

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A great pub with good food and atmosphere!

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Mike Morris . 2024-03-30

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Amazing experience at the California. I’m a local to Sutton but had never been in. Went for dinner last week with a friend and the food was amazing!! Fresh and full of flavour. Atmosphere was great and service was impeccable, would definitely recommend as a great dinner catch up spot! Will visit soon again! X

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Nidah Yasmin Choudhary . 2024-03-21

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Great evening for food and drinks with a lively atmosphere. Would definitely recommend!

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Jake Berryman . 2024-03-11

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Went out with a couple of friend for drinks on Saturday evening. Had a wonderful time. Our local pub with great atmosphere.

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Amit S . 2024-03-10

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Love the Cali the staff are great welcoming and always ready to help love the food Izabela and her team are fantastic xxx

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Elizabeth Abbott . 2024-03-09

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Good pub, friendly staff and good selection of ales

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Martin Simkins . 2024-03-04

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I can honestly say this was diabolical standards The food I thought it was made from wood Waited a hour for food then waited 40 mins for small deserts Staff completely not fussed at all No hello when walked in absolutely 0 communication just said take a seat No goodbye eathier I have been here once before not sure if management has changed but the standards have massively slipped down hill Definitely think you need to train your chief how to took microwave meals and your front house team how to manage customers experience as only your business it will impact

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Luke Allen . 2024-03-03

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Amazing club and lots of space for kids to have fun.

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Puspendra Yadav . 2024-02-23

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Another charmless pub run by indifferent staff.

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Mike Dalton . 2024-02-23

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Friendly staff and reasonable prices

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Howard Coan . 2024-02-21

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We are regular at this pub, today we found the staff relatively unkind. Didn't enjoy.

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Vinay Gandhi . 2024-02-18

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Great food, great staff, great atmosphere

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Gavin Phipps . 2024-02-16

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Nice selection of beer. Ordered the french burger with beef dripping, the burger was lovely but when dipped in the beef dripping was amazing would easily have again

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Leo Duckett . 2024-02-14

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Such a brilliant local pub, the staff are incredible and so welcoming, Will definitely be my new local!

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Hollie L . 2024-02-02

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I Went to a party here they rented out the conservatory area. Staff were attentive, efficient and lovely. A good evening

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Jane Jones . 2024-01-28

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