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3.0

Based on 14 opinions finded in 1 websites

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Nº 716 in 809 in Calderdale

Score
OpinionsNoteTripAdvisor143.0

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Called in after a walk as they advertise on their website to ‘just walk in’ to be told no tables and I need to book. It needs to make it clear it’s one or the other

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KTandPM . 2024-10-20

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I’ve always loved it here. Previously loved their ciabatta sandwiches (chicken club, Italian meats) and halloumi stack on sourdough. But last time I visited the menu has changed and those things that I was looking forward to weren’t there. I ordered a couple of small plates and they were really nice but not what I had in mind. To me the menu isn’t as enticing as it used to be and that will probably mean I won’t rush back which is a huge shame as I’ve recommended this place to so many people.

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Happy glamper! . 2024-10-19

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Wonderful afternoon tea at The Cakery. Such a generous selection of food. The bao buns were amazing! We were so full we took the cakes home for later! Thanks for a lovely afternoon

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Matt and Dee . 2024-10-19

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Lovely gem of a place, great decor, tasty food. I had steak and eggs and it was cooked to perfection. We were in s part of five and all the meals were fabulous.

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Elneenio . 2024-10-11

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It was our first visit to the Cakery today and was very impressed. Very swift attentive service by a lovely friendly waitress and very delicious food. I had the gf pesto chicken salad which was scrumptious. My husband had a steak sandwich with chips which he said was top notch. It’s quite a big space, a tad noisy, but that’s just me being a little noise sensitive - but overall highly impressed. Great gluten free options, so look forward to trying something new next time when we bring our pooch too, as it’s dog friendly.

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DD . 2024-10-04

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Second time here and loved it both times, took family who were visiting, from the ice tea, iced coffee to fab range of cakes we had all was excellent. Amazing service too - thank you, we’ll be back for sure x

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vcad2016 . 2024-08-06

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Very busy on arrival but the service was slow even to get a drink. The food options were good but two out of three breakfast options were cold if they had been hot I would have given more positive feedback. Everything seemed to have soughdough with it which was a rock hard crusted doorstop not sure it’s everyone’s go too bread The other problem I’m afraid is the extraction when we left we could small the food on our clothes which isn’t great

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sharpsters . 2024-08-04

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Visited for breakfast following a local overnight stay. The menu online looked great and initial impressions were good. Unfortunately the service is painfully slow. They take your order promptly but the barista/kitchen don’t seem to be able to keep up. I specifically asked for the advertised crispy bacon to be very very well done, what arrived couldn’t be described as crispy let alone well done requested in addition. By husbands poached egg was over cooked and when mine was returned whilst the bacon was perfect the egg was massively under. By this point my husband had finished his food and I didn’t have the time nor inclination to ask for it to be redone again. I ate what I could and we left. A shame as it looked promising, maybe an off day but we wouldn’t return

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Sarah H . 2024-07-21

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Absolutely stunning place, friendly staff, and beautiful food, would definitely recommend!, not too overly priced either.

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Lydia Grace K . 2024-07-20

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Just had the most delicious chicken, chorizo and cheese toastie, served with homemade pesto. I asked for the pesto in the side as I often don’t like it but the stuff they make was really yummy. They clearly use lovely fresh ingredients. First visit but super impressed, I’ll be back.

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Jazz . 2024-07-16

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We came over the weekend for brunch - I had the bruschetta and my husband had the eggs on toast - he asked for them scrambled and when they came they were nothing like scrambled, more like an oily fried egg. After waiting a long time as it was for what we ordered, we accepted it. My bruschetta was lovely however! Once finished we paid and moved round to the takeaway side to grab a drink each - after being stood there for 5 minutes, clearly waiting to be served we decided to leave as no one had any interest in us spending any more money with them - at least 4 people being the counter and none engaged with us at all. Won’t be coming back in a hurry…which you don’t seem to know the mean of hurry anyway!

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Lauren J . 2024-03-04

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I love the coffee at The Cakery, but if you're opting for a takeaway coffee give yourself plenty of time. I'm sorry, but the staff are painfully slow, and no one seems to be in control of the takeaway side of things. If you can't improve because a restaurant and takeaway is too demanding...stop offering takeaway drinks. I really don't mind a slight wait, but 20 minutes is a joke for a single coffee. This was compounded by the fact the staff had to come and ask me to reconfirm my order, so clearly it had been forgotten. The Cakery needs to get better with takeaway orders, because on the strength of this visit I won't be returning.

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KatiePotatie85 . 2024-01-07

MORE AT TripAdvisor

This spot is a beautiful dining experience, the staff are so friendly and helpful and the food is A*. I come here on a regular basis as the experience is so warm and consistently great

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Sharon S . 2023-11-12

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Horrendous service. Girlfriend found a huge hair in her french toast. Manager needs some customer service skills as he said he was too busy to talk and no discount or refund was given. Unhygienic!!!!! As a manager myself this is stupidity as the customer ALWAYS comes first. Get rid of your manager! Terrible experience

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Jake G . 2023-11-12

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Ordered some french toast, food was nice but had a big hair in it. I was very polite with the workers about the hair, made them aware and asked for a smaller replacement to make up for the food I hadn't yet finished. They replaced the small portion with no concern however the manager refused to knock any money off the bill and also refused to come and speak to me as they was "busy in the kitchen". Really disappointed with the customer service. Manager gave off a "I don't care about the hair in your food" attitude. A big hair in your food is unhygienic and given how civil I was about it I didn't expect rudeness from the manager in return. I'm a nurse for the NHS and I always strive to deliver the best service I can to my patients. I expect the same back from services I use. If the manager wants to see busy they want to try working on an NHS ward for 12 hours whilst keeping people alive and still giving people the respect and time they deserve. Then they will know busy. I'd recommend the manager gets some education on customer service going forward

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Amy S . 2023-11-12

MORE AT TripAdvisor

So disappointed, staff either not trained or not interested. Eaitrd too long, Eggs were hard , staff just said sorry guys . Won’t be back

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877dianea . 2023-11-07

MORE AT TripAdvisor

Food and coffee are always delicious, staff super helpful and there’s a really nice atmosphere. The old store was lovely and so is the new one.

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bappleyard95 . 2023-10-27

MORE AT TripAdvisor

Amazing food and drinks, fantastic customer service! Highly recommended! Came here with my netball team after our match, food was so delicious and the atmosphere was perfect.

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Michael W . 2023-10-22

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