Based on 541 opinions finded in 1 websites
Based on 541 opinions finded in 1 websites
Nº 594 in 1366 in Kensington and Chelsea
Opinions
Better avoid if you know Malaysian/Singaporean foods.
Hariri Mustafa . 2024-10-27
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Good taste Asian fashion and traditional food
weber luo . 2024-10-21
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Used to go here so often when it was at the previous site around the corner. The quality has gone way down since then and it’s a lot more expensive too … such a shame as it was sooo good.
Hamza Siddiq . 2024-10-21
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Warm and welcoming surroundings, friendly team (especially Eva), delicious food (the best chilli squid I’ve had in a very long time) and reasonably priced. Looking forward to my next visit.
ZippyLondon . 2024-10-13
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Loved this place .So glad daughter in law and son took us here.Amazing
HP . 2024-10-13
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okay, I don't know why people says the service is bad, I think they are just short staffed, the waiter and waitress are almost running from table to table. Nonetheless I had a great time here, good food and very friendly service, a bit pricey though, but I understand this is UK and you just can not have the Singaporean price for a laksa. didn't wait long to get my food, and left stuffed, sweaty and happy
A G . 2024-10-07
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Food was excellent particularly the salt & pepper squid that was probably one of the best we ever had. Eva was very attentive and couldn’t do enough for us. The lively atmosphere complemented what was a memorable dining experience.
G Cinna . 2024-09-28
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The restaurant is beautiful with a great ambiance. The food was delicious, but the staff, though friendly, seemed a bit inattentive. We had to wait quite a while to order and pay. Maybe they were just busy that day.
JanieJay . 2024-09-25
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Five of us dined here on a Saturday night. We tried the crispy tofu as an appetizer- incredible! For our mains, we had the Hainanese chicken rice, wonton soup, a beef with noodle dish recommended by our waitress, and fried rice. All the dishes were really flavorful and tasty- though the beef was the best of the lot. The staff were helpful, professional, and friendly. The restaurant is pretty and romantic. I would absolutely recommend visiting if in the area.
Michael York . 2024-09-17
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We could still be sitting and waiting to order if we hadn’t asked for some service. The food when it arrived was good.
Will Seward . 2024-08-26
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Fantastic. I came back again for the crispy tofu dish.
K. Jaiyen . 2024-07-19
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Probably the best laksa I've had in London. Perfectly spiced and good portion size. The lunch option was quite filling with soup and a main, we also added a dim sum to our order. Would highly recommend the Singaporean laksa and the prawn and chive dumplings!
Sagarika Unnikrishnan . 2024-07-12
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Read good reviews. Where other customers found excellent grilled meat (it’s not there), the duck died a natural death and also withered, the noodles waited a week for us, the shrimp dumplings were disgusting and also not the first freshness, and the soups, if you don’t call them snot, that’s not saying anything at all. They poured sweet and sour sauce over everything and swallowed something. The service is terrible, it feels like they are working part-time from a nursing home with musculoskeletal problems (nothing personal). But when we began to pay, everyone began to run around and look for change (there was no desire to leave a tip at all). We washed all this crap down with beer and went to the opposite side and went to the store for more beer. After the restaurant, it was definitely the first time in the store that I no longer had the desire to go to another. But the people poured out (the feeling is that in London, even if they sell fikalia, there will be a demand for them.
Karolina . 2024-07-09
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Fantastic food AND allergen friendly! I have an egg and tree nut allergy and I was able to safely have the pan seared pork dumplings, the crispy pork pancake, the spring rolls, and the DELICIOUS Hainanese chicken rice! I would recommend this to anyone.
Elizabeth Vale . 2024-07-03
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Beautiful restaurant serving a variety of Singapore / Malaysian food. Food is not really authentic but I liked the classy interior and the Happy Hour cocktails.
Merryheart . 2024-06-28
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A very upscale Singaporean restaurant. I thought the meals were better shared amongst the table. The sizzling beef was very tender and the aromatic crispy duck with pancakes was absolutely amazing
Ben Baranker . 2024-06-25
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Exorbitant prices for mediocre food ……very disappointing and will definitely not visit or recommend again.
Fandangos . 2024-06-01
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Food is only ok, more Cantonese than Singaporean. Comfortable seating, nice atmosphere. There are more restaurants in London which serve authentic Singaporean food than this one. For the same amount of money, there are better options elsewhere.
Beverly Louie . 2024-05-31
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Food was mediocre at best but the place is gorgeous. The service was fine.
Jade Brook . 2024-05-30
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This restaurant is one of those rare gems in central London where the food is constantly good, and the service is kind and attentive. I am a regular client and would highly recommend it.
Lella . 2024-05-29
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Have told to sit outside on stairs to wait for order. Wait after 20 minutes, which I have been told for waiting time. Nothing come out, until I went in to ask and it placed aside. Unpleasant experience.
K. K. Liu . 2024-05-10
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Mice running around the restaurant
Анастасия Черноярова . 2024-05-03
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We visited this wonderful establishment, the food is very tasty, the establishment is very beautiful and atmospheric, very tasty cocktails, we especially note Alex from the bar, the staff is always welcoming and very friendly. I highly recommend visiting!
Milesha . 2024-05-01
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Very good atmosphere. Eva(Attendant)is very friendly. Dinner was very tasty. I strongly recommend this restaurant.
Abroad Canada . 2024-04-25
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The food was very tasty and there was a good variety to choose from. One dish wasn't quite what we expected but it was still tasty. Service was friendly and efficient.
Mikki Young . 2024-04-23
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I am sorry but I would definitely NOT recommend this restaurant. The food was lacking, overpriced and the service was frankly appalling. The Hainanese chicken was average. The rice was not fragrant enough. The satay chicken was very dry and not well marinated. The laksa was delicious and of a good portion, perhaps the only acceptable part of the meal. Finally, we also had Angus beef fried ho fun, which was a disaster. The ho fun stuck to each other, and the beef was dry and flavourless. It’s a very standard Cantonese dish and I am surprised to see how bad it was. But perhaps the most disappointing part was the service. The waiters were disinterested and were on their phones. Our tea came unbrewed (not under - someone popped a teabag into the pot and brought it to us). No one ever asked if the food was ok or checked in with us. Another table had to raise their voice JUST so they could pay. I understand South East Asian food is hard to come by in London but it is not an excuse to charge extra for a below average meal. Avoid.
Zoe Chan . 2024-04-01
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Awesome dining experience! Only one complaint….rice should be INCLUDED when ordering chicken curry! Eva was outstanding server! Very friendly, fun and accommodative !
Michael O'Connor . 2024-03-31
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This restaurant had a really comfortable and posh atmosphere. We really enjoyed the authentic Malaysian and Singaporean cuisine. The Singaporean Laksa and Hainanese Chicken Rice were the best. We highly recommend the lunch set menu which had soup of the day, selection of lunch dish and add-on dim sum and dessert. Great portion size and worth the price - the mango dessert was nice! Our server Eva, provided exceptional service and we had pleasant conversation with her about the food and the restaurant’s award achievements. We will definitely come back for the amazing food, atmosphere, and service!
H C . 2024-03-30
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The simplest thing I can say is it was just over priced garbage. Avoid.
colmcq . 2024-03-29
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One of the best meals we've ever had. So flavorful, every dish more surprisingly delicious than the next. Lovely atmosphere and very helpful staff. Highly recommend if anywhere near south Kensington. Worth a tube ride.
Rachel Spiegelman . 2024-03-28
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Good service and atmosphere, but food was not impressed.
SUZUKA S . 2024-03-25
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We walked in and asked for a table for two. Paul the manager automatically discriminated against my friend and i who are both black, and were casually dressed. There were empty tables all around but Paul sat us at the back in the bar. Whist sat at the back, we heard a man ask for a table for two, and he was taken to a table with his partner some 5-10mins later - without a reservation. We ordered alot of food (bill came to £80) and some of it was dim sum. We needed to know what had what ingredients (pork / prawn) and in the 30mins we waited until we finally asked where our last dish was, no one came to check on us or how our food was. When our last dish arrived we Asked to speak with the manager. I expressed all of the above and Paul proceeded to deny all of it, speak over me when i was explaining the issue, put his hands to his head as though i was crazy, and say “what do you want Me to do”. He also accused me of calling him racist which we quickly reminded him that i used the word “discriminated”. His customer service was -10, his demeanour unfriendly, and overall this experience was the worst. Considering the last time i went here i brought in my dog, it just shows where people of colour are in the queue.
Leena Ibrahim . 2024-03-13
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The laksa, scallops with asparagus and xo sauce especially delicious. Really friendly and attentive waiting staff. We had Eva as our server and she was fantastic
Maryam Maruf . 2024-03-11
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Overly priced mediocrity. Food was nothing exciting. As a southeast Asian it’s not worth it honestly.
Timothy Khoo . 2024-03-10
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This is the newly refurbished Bugis and we used to be quite big fans of the old less posh looking restaurant. The new one looks too fancy, prices are higher but the food is still excellent in my opinion. I’d highly recommend the crunchy tofu for starters and the aubergine for main. Note that portions are really huge, we were surprised at how generous they were. Overall we paid £175 for four with no drinks.
Nico M . 2024-01-27
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Great food, atmosphere and value. Regularly eat here
Jonny Kelly . 2024-01-26
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Some of the best Singaporean and Malaysian food in London. Great service and atmosphere too. The Nasi Goreng and Hainanese Chicken Rice are amazing.
Adele Barlow . 2024-01-26
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The worst Chinese restaurant where I have ever eaten in my entire life, the kitchen is terrible, it couldn't be worse, the service was very absent-minded, not recommended.
marga torres torres . 2024-01-21
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Nice ambience, but food was quite inauthentic and bland
C. . 2023-12-30
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Excellent meal and service. My Seafood Fried Beehoon was delicious.
Chris Quinn . 2023-12-29
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Went personally to make reservations at the restaurant 8 days before dining. Was told that they didn't take reservations. Arrived at 8.30pm for dinner 8 days later and was told that the restaurant was fully booked and asked why we didn't make reservations. Bad bad form. 👎 Staff needs more training.
Hiong Tan . 2023-12-25
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Choosing this restaurant near our hotel turned out to be a brilliant decision after canceling our reservation elsewhere. Not only did we savor authentic Singaporean cuisine for the first time, but the dishes were also incredibly flavorful. The service, while decent, had room for improvement in terms of attentiveness. Portion sizes were generous; sharing two substantial dishes among four would have sufficed. Despite the hefty bill, it was justified by the satisfying fullness it provided for the entire night. A solid 10/10 recommendation, especially if you find yourself in the Kensington area.
Derin . 2023-12-17
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Food is good, but not as good as done in Singapore. Had a good selection to try out
Plusone 85 . 2023-12-14
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Good service. The Indian waiter was very nice. Nice portion and delicious food. Nice ambiance
Opia Nguyen . 2023-12-05
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This restaurant is convenient. Right off Gloucester Road. We walked in without an appointment. The food was decent.
Chelsa Jongue . 2023-12-04
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We enjoyed our evening spent at this restaurant. Just as we walked in we were greeted by friendly and professional staff. As soon as we ordered - food was on the table. If you are looking for prestige, I recommend this restaurant.
Viktorija Soboliovaite . 2023-11-30
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Bit pricy but chicken rice and laksa were so good
Gabi . 2023-11-08
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点了个海南鸡饭,25磅,付账单的时候一看,米饭还要7磅。米饭刺客。味道一般般。
冯昱达 . 2023-10-27
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Used to be the best during my university days when it was next door to where it is now. Now the service is slow, short staffed and the food is just meh 😐
Rizvi Khaleque . 2023-10-12
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One of the best restaurants in London! My must-to-go every time im in London! Laksa is the best outside Singapore!
Joei Me . 2023-10-12
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Where do I begin, I had such high hopes. Restaurant was very small, tight and not the best Decor. Food was absolutely disappointing Beef black bean, meat was so tough and tasted like cheap quality, chewy and not very tasty. Taiwanese chicken was a disaster, worst dish I've had in a long time. Drinks were room temperature! Service was beyond a joke, very slow, no care shown, when ordering was told not to get Lamb chops as they take long and they wanted to close the kitchen (this was just past 9pm) Definitely won't be returning.
Shak Ali . 2023-10-08
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The service and atmosphere were great, although the main dish took quite a while. Unfortunately we got food poisoning and were sick all night after eating there on Monday night this week.
Julia . 2023-10-05
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Great far eastern food as authentic as it gets.
Mark Coleman . 2023-10-02
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a definite increase in standard from the previous Bugis which has moved to the Copthrone Tara. i would say a slight over pricy for the meal though very well done but I can head over to Leicester Sq for something less expensive but equal in quality. nonetheless the place is good for a catch up and chat. also super convenient in terms of being next to Gloucester tube. i got the nasi goreng and a dish of vege. You can see the menu too.
tweylin . 2023-10-01
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Very nice food, weird atmosphere by the hotel bar
toby balen . 2023-09-30
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Loved the singapore style chinese food , service was impeccable, food delicious , if they could just cover the area at the end of the restaurant where the fridge is visible would change the perception of the restaurant
Dinesh Moolrajani . 2023-09-29
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New Singapore Restaurant in South Kensington 🥟 . ⭐️Overall rating: 7/10 🍽️ Recommendation: Appetiser platter, Scottish Angus Beef Kway Teow, Chocolate lava cake, Baileys Flat White 💁♂️Service: attentive and fast 💰116pp (starter, main, dessert, cocktail, bottle of wine) . The Bugis offers a fusion of Singaporean, Malaysian and Chinese cuisine on the ground floor of the Baileys Hotel in South Kensington. . We really did enjoy the food, all the flavours were great but I have to say it is a bit overpriced in my opinion and I'm not sure I'd pay that much. But if you are fine with the prices it definitely hits the spot and portions are decent too. . What we had (starred dishes we recommend the most): Dim Sum Basket (Har Gao, Siu Mai, Xiao Long Bao, Prawn & Chive dumpling, Brown sugar cake) £19 Appetiser platter (Fried salt and pepper squid, Prawn toast, Chicken Satay Skewer, Spring rolls) £25 ⭐️ Sweet and sour pork £23 Scottish Angus Beef Kway Teow, stir fried noodles £23 ⭐️ Egg fried rice £18 Fresh Mango Coconut Cream £8 Chocolate lava cake, ice cream £12 ⭐️ . Drinks: The Baileys Flat White £15⭐️ Mai Tai £14 Bottle of Pomino Bianco £52 . 🚇closest station: Gloucester Road
Jana Abelovská . 2023-09-20
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The lunch set menu is good value. However, the first Hanan chicken I ordered was too tough, the waitress was willing to change it for me. The presentation of the dim sum (siu mai) can be improved - they were all upside down.
Bonnie K . 2023-09-19
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Oh my god, don't order the lobster Singapore. Far too sweet - it's over powering the natural flavour of the lobster. Unfortunately, it comes covered with source but the meat is not released from the shell. No tools, no finger bowl, no chance! The friendly waitress had to work hard for 30 min to get it fixed. It's a no go for £88 I say.
ar ns . 2023-09-15
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White table cloth setting. Slow service but not bad. Outstanding food!!! Singaporean cuisine! Legendary - as good as it gets • The Laksa. Wish there was more broth. It was oh so good. Loved - must order again! • Nasi Goreng *** • The chili oil **** Liked - could do again • Dim sum platter • Malaysian chicken curry - chicken was a bit tough and curry was thick and gelatinous
Nij Chawla . 2023-09-14
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Very nice traditional Singaporean/Malaysian food! Good value!
李察 . 2023-08-22
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We had a wonderful time, the crispy duck was insanely delicious, great cocktails.
Roger Baker . 2023-08-14
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Probably the best Asian restaurant in the area.
A S . 2023-07-26
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The best chicken rice in london Very delicious and very good service
Jan B . 2023-07-16
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My favourite dish was sichuan aubergine to eat with rice! Other dishes I had was also good sambal sotong and pak choi. The Singapore Laksa also tasted decently good as locally from Singapore.
Nur A . 2023-06-26
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Regular user -preferred previous location in Millennium hotel as it seems did staff,!Present seems less buzzy and more subdued lighting but seems to be doing well -Have eaten there a couple of times in kast week -its handy if staying in Baileys -but food is good -nasi goreng and prawn fried rice -separately -were good .Hot and sour soup was OK but heavy on the tofu. My service was fine but noticed there appeared to be wrinkles elsewhere -inability to supply rose wines /house white other than chardonnay or fleurie a puzzle
david went . 2023-06-08
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Great singaporean food! Went recently and the staff were friendly as well as quick service. A good place to grab some authentic singaporean foods !
Adrian Z . 2023-06-04
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中午跟朋友去的这家餐厅吃饭,Lunch menu很便宜,有10/12磅两种选择。 例汤太辣了,两个朋友都没怎么喝,做的菜味道就挺一般的,不过挺便宜。
Rain Z . 2023-05-29
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Disappointing. CKT and Chicken rice were not amongst the best in London. Would not recommend
Dr Amir Hamid . 2023-05-21
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The lovely staff members from Kazakhstan do not seem to have attended any English lessons and are unable to converse fluently in English.
Forest Green . 2023-05-16
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Food is average, not very tasty Staff is friendly
Sofia Zitan . 2023-05-01
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The search is over. Having lived and worked in Singapore in the late 90s, we knew what a real hainanese chicken rice tastes like. And for >20years we have struggled to find an authentic Singapore restaurant. Enter BUGIS St! I cannot fault their food, service and location. Topnotch!
Aleta Marie Villagracia . 2023-04-22
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From student days and now as hotel guest I have been eating at bugis for over 30 years. Staff have always made up with their excellent dedication and service. Can’t fault them. Owners are too greedy. In this new venue local signatures food is worse than it was before, not up to standard and it is expensive too. Found it too salty and dishes was just ok not great. Can’t believe there is a £2 cover charge ! Where’s the linen table cloth or napkin ? plus service charge, so your one dish meal like chicken rice is £22 in total. For this amount I can have a better quality meal at The Ivy or a more reputable restaurant. Zack bistro opposite is better value for breakfast, brunch or lunch. Certainly not coming back !
D B . 2023-04-20
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Stumbled upon this place which is very near to Gloucester Road Station. My wife and I entered this place with trepidation as we are from Singapore and this place claims to be a Singapore restaurant. Our experiences so far overseas with such restaurants are usually bad. But this place proves us wrong. My wife ordered the Nasi Lemak and I had the Hainanese chicken rice. The Nasi Lemak is as real as it gets. The sambal is definitely home made and is heavenly. Likewise the chicken rice is indeed very tasty. I dare say it may be even a tad better than home. The meat is tender and the condiments are winners. The chili is something to remember. Overall experience is good. Customer service is good too. Definitely deserves a second visit.
Maurice Lee . 2023-04-11
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Bugis Street Brasserie, once known for its comforting Singaporean food, has taken a disappointing turn. The Half Hainanese Chicken (£22) had only had flavours on the outside (because of the oil), while the inside was tough and unseasoned. The Ma-po Tofu (£17) was decent but overpriced, and the Beef Ho-Fun (£16) was unremarkable. The Chairman's Hokkien Mee (£16) was a subpar attempt at the popular dish (it was not a Singaporean NOR Malaysian Hokkien Mee), reminiscent of a ready-to-eat meal on an economy flight. The only standout item was the Nyonya Assam Fillet Seabass (£19), which featured a delicious blend of onions, tomatoes, fresh chili, and crunchy okra, perfectly complementing the fish. Sadly, Bugis Street Brasserie no longer lives up to its reputation, with the exception of the delightful Nyonya Assam Fillet Seabass. Full review @jagglet on Instagram.
Jamus Ang . 2023-04-05
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Very very good original favour South East Asia food. Good price for this quality in this prime location
Albert Au . 2023-04-01
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I've been there 100 time in the past 13 years , they just moved to this new place. Always have a Khoa Mun Kia or Hainanese chicken with rice, which is super delicious.
missbean nottinghill . 2023-03-27
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The food was good. HOWEVER THE SERVICE WAS NOT. We had apps and entrees on the table at the same time, and my seven year olds food was the last to arrive, many minutes after the rest of our food was cold. When I complained and they brought me the 100$ check, they offered me 10$.
Paige Cochran . 2023-03-26
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The décor of the place is plain and not inspiring. The chicken I had was a small portion that came with a very salty clear soup. It is expensive for the price. However, the food was cooked fresh and cannot taste much MSG.
Christina Hsieh . 2023-03-17
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I have visited here once before when staying at The Bailey's Hotel. This time I visited but stayed elsewhere unfortunately. The food was very tasty just like last time. Generous portions and brought out quickly. Drinks are a little expensive but it doesn't put a dampener on the experience. I will continue to go back.
Adam T . 2023-03-08
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Dinner there with friend, good services and food up to standard
Raymond Cheung . 2023-03-04
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A very well appointed restaurant, which sadly underwhelms. Perhaps because I have lived in Singapore I knew the flavours and ingredients I was looking for. The HOKKIAN Fried noodles were heavily drenched in soy sauce. The fried squid was acceptable with less soy sauce than the previous dish. The LAkSA was a delicious and authentic flavour however the rice noodles were not properly prepared with many of them clumped together. It was not the memorable/sentimental Singaporean meal I had hoped for.
J YANG . 2023-02-20
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Not many Singaporean restaurants around this part of town, and here you can get nice (although admittedly not the best) Hainan chicken rice. I wish I could give this place at least 4 stars but can’t because the food could be a lot better. There are a loads of places that do Chinese dishes better. The staff are good and efficient.
innerworth . 2023-02-01
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One of the best place to have authentic SG / MY food in London. Highly recommended Hainan Chicken Rice and Penang Char Kway Teow. Price is very reasonable even located in a hotel.
Martin C . 2023-01-30
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Basically an Asian cuisine restaurant. Food was wonderful! We were staying at Bailey Hotel where it's located so breakfast was included.
Marion Drage . 2023-01-29
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So average and expensive. Food was bland and so overpriced for what it is. Service was fine.
Jack Wang . 2023-01-21
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The food is nice but they are closed on Sunday and Monday which is ridiculous
alan Fungie . 2023-01-18
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One of the good choices for Singaporean food
T Leung . 2023-01-10
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One of the best! for over a decade I‘ve been eating at Bugis Street when in London. They still serve the signature dishes while bringing great quality and taste. 10/10 would recommend
Andreas Kilbinger . 2023-01-06
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The Hainan chicken rice is very authentic. The service is very good. Prices are high, over £40 per person. with jjq
寒风热血 . 2022-12-19
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I used to enjoy this very much so I kept bringing new friends to come. But now the quality of food has gone lower while the price has gone higher. Bak kut teh used to have many more shorter ribs and was way tenderer than it is now. Also I really don’t understand why there’s cover charge + 20%VAT plus 12.5% service fee on top of everything. We had food worth £50 and ended up paying £67. Really disappointed. The service was nice though. Friendly staff.
Boyin Feng . 2022-12-09
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Excellent selection of Asian and Singaporean specials with super friendly staff. Would go again in a heart beat.
Ashley Arthur . 2022-10-30
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It was renovated and became part of the hotel, the entrance was in the hotel. Ordered the hainan chicken rice and beef chow fun, tasted good and the portion was okay!
Ivy Lin . 2022-10-23
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Over priced food, worst chicken that you would find in any Asian restaurant. The restaurant has gone so much worse in its new location. Their Hainanese Chicken is miserable. The breast meat is very dry and smell as if it is reheated meat from yesterday. It is really destroying their name when they made their signature dish this bad. -2 star Price has gone up 50% for some dishes, and portion went down. I guess the owner is trying to go against the idea of Singaporean eatery and to deliver a fancy dining experience, making customers to order a three course meal. But HELLO? Please try your Chicken and think again. - 1 star The Singaporean Bar they used to have in its original location was a prominent feature for the restaurant, and they replaced it with a mediocre hotel bar. Disappointing. -1 star The old location is just next door, still vacant, and with its original decoration intact. It was one of my favourite restaurant before, I could dine there every week. But now, it only makes me sad when I walk by.
Henry S . 2022-10-15
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It's OK but rather expensive to pay £16/18 for a plate of noodles.
A&S Harris . 2022-10-02
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Food was ok but restaurant was really busy and we waited more than half an hour after the starters for the main dishes to come. Wasted my precious time, very disappointed…
Julianne . 2022-09-30
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Really enjoyed the food here! Great service and absolutely delicious! The friends I went with said it wasn't the most authenic food they'd found in London but they still really enjoyed it!
Lucy Todd . 2022-09-13
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The food was delicious but I was disappointed that our soups were brought out together with our main courses, which resulted in 'just warm' food. Would get 5 stars if the courses were staggered.
Dean Mistlin . 2022-09-13
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مطعم جميل وجلساته رائعه لكن تحتاج تعرف للاطباق ويفضل حاطين صور لها ، عندهم الروبيان وكذلك الدجاج بالمكرونه
Shams Ghadi . 2022-09-05
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One of the worst Hainanese chicken rices I've ever had. Neither the rice nor the chicken taste like the authentic Singaporean dish. Honestly for £20pp you can find much better alternatives in either Chinatown or Mei Mei at Borough Market. The service was alright but the food really wasn't up to standard. My Disappointment is Immeasurable and My Day is Ruined
Guorui . 2022-08-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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19 Opinions
After hearing mixed reviews about this place i decided to try this afternoon tea. They have Halal and Gluten free options. Overall ambiance and decor of the place is nice and floral. Staff was attentive and kindly offered free a hot chocolate to the child. However it took then 35 mins to bring the food on the table despite the whole place being quite empty. We had one Gluten free and one regular afternoon tea. Afternoon tea itself was very presentable offering variety of teas and we tried three different teas, the nicest one was Masala Chai. Sandwiches were ok in taste albeit rather bland. Scones were fresh, tasty and light. Unfortunately the desserts were very average in taste and were very basic. They do not do refills which is unusual for an afternoon tea.There is definitively room for improvement.
259 Opinions
I went to Ukai & my drink was spiked this was a traumatic & triggering experience this review is really a last resort because on having reached out to Alex the manager relating to him how violated & anxious I felt. his reaction or lack there of really was quite shocking. A manager has a duty of care to existing & future clients safety...having felt paralyzed & frightened on the toilet floor I left without my keys/jacket managing to get a taxi. I'm not blaming the bar or manager however I believe as paying customers we all deserve to be acknowledged when in danger this could happen to anyone of us & if it does ,do not expect ANY support understanding or even a reply from UKAi's manager Alex. After four emails I have not been informed if my belongings have been found. At this point Alex you really are part of the problem. To everyone else please be careful & stay safe.
389 Opinions
Wonderful restaurant with a diverse menu. You are really spoilt for choice and I highly recommend this haunt The wine was good too and the servers friendly and professional. I will definitely return.