The Broadwater Restaurant in Elmbridge

Ordered a waffle and milkshake as a special gift on Just Eat. They waited nearly an hour to cancel. No call, no communication, nothing. Don't bother if you're ordering for a birthday as this place will spoil it for you. Shouldn't be advertising to deliver on Just Eat or anywhere if they can't! (Cue the shop and their excuses...).

First time there. With trepidation after their contentious inaugural dress policy. What’s my experience? Chauvinistic. Rude. Unpleasant. Shame on you. Do better.

We ate in. Service was good and the food is excellent. Best sweet and sour in town. Not a fancy place to take your soulmate on anniversary but the food es amazing.

Rude staff bad customer service