The Black Horse in Brent

Amazing service, great atmosphere, looks the part… that’s all you can ask for!!

I just had to share my wonderful experience! The customer service was amazing, and the staff were so friendly and accommodating. A huge shoutout to Anna, who was a true superstar! She made sure all the customers left with smiles, even with a shortage of staff. The food was delicious, and the restaurant was spotless. I loved the outdoor seating, too—it’s perfect for those lovely summer days! This was my first visit, but I can’t wait to come back again!😀❤️

Excellent pub good prices, not many others around

Excellent customer service with a big smile.

Beth and Diviya were very helpful with menus deciding what’s best! Great atmosphere and gorgeous cocktails :)

Amazing place Manager Anna she is superful person xxx thank You for great Customer service tonight xxx

Great service . Lovely atmosphere. Hayley is so nice and friendly.

Very consistent with their food, I am very satisfied. Staffs are very polite and accommodating.

Delicious food and staff! Anna's very friendly person and helpful! Highly recommend this place!

Went in last Tuesday with friends and we ended up staying all night as they have a quiz night on a Tuesday, not normally our thing, but was great fun, the quiz guy was a great personality. Ordered food which was really good, I had the filthy burger, which came with a massive bowl of gravy to dip the burger into. Tastys stuff.

I COME TO THE BLACK HORSE ON A REGULAR BASIS TO ENJOY A GOOD PINT OF STELLA AND SERVICE.

Just had a wonderful meal and a great pint of lager at the Black Horse. A great spot and a large beer garden.

Fantastic food and the staff were fabulously helpful

Staff was very friendly, recommended great drinks and the ultimate burger

I come here regularly too enjoy a nice pint with my friend, highly recommend

One of mine and my friends locals. Lovely pub and always welcoming.

Food delicious and service was prompt and professional.

“I had a fantastic experience at The Black Horse! The food was absolutely delicious—fresh, flavorful, and beautifully presented. The service was equally impressive; the staff were attentive, friendly, and made sure we had everything we needed. The atmosphere was warm and welcoming, making it a perfect place to enjoy a great meal. Highly recommended!”

Very affordable and peaceful place for guests, Divya and others staff are kind and friendly and welcoming, must recommend this place

Lovely & cosy, had a nice table next to the fire.

There was a lovely atmosphere here and the staff are extremely nice especially Jazmyn :)

Great pub and my local. Great food and booze and reasonably priced. It's a nice spacious pub with great staff and a brilliant atmosphere 👌

Tasty food, good set menu and menu Friendly staff Nice garden when weather good

Gone downhill foodwise. Food tasted old and not cooked well today. Still nice atmosphere though

Really good times with good mates. Naz was the best. Same with Alex. Very friendly chap! Good times!

We love coming here especially with such dog friendly staff like Sarah who makes us and our dog extremely comfortable while we are there! We have been coming here for a few years and although the food can be hit or miss sometimes, it is always our go to for an evening drink or light bite!

The pub is really friendly and its really a cosy environment with great service. I came here with a friend and really enjoyed the night. Krishna was the best. She really looked after us.

I cannot rate this Pub enough. The staff were so friendly and helpful. The food was absolutely excellent and as you can see from the pictures brilliant Portions and value for money. It was a little quiet, but then it was January and we arrived at three in the afternoon, but it's already starting to get busier. We will definitely be keeping this pub in our memory for future visits. As you can see, there is also ample parking and a fantastic open air garden area If you happen to be in the area, definitely give this pub a try

Food 👍🏾 great, Ambience great, Table arrangement great Toilet - clean

Great food great atmosphere, Anna made us feel very welcome, thank you Anna.

Good pub at Wembley. Choice of beers and varied food. I recommend.

I had the Slow Cooked rib of beef. It was delicious and cooked to perfection! My only gripe was that I wished that the potatoes were crispier but my cousin and I thoroughly enjoyed our meal.

Staff were really helpful and kind , lots of options on the menu . A lovely fireplace really set the atmosphere.

On both my recent visits the "favourites" on menu have not been available. 250ml glass of wine ordered and given small glass " because that's all they had left" A simple error in my food order could not be resolved without losing the loyalty discount on the whole order! Acting manager couldn't use her discretion to just simply swap the wrong dish and started quoting " company procedures" Staff also reluctant to give their names for follow up complaint.

Naz absolutely smashed it with the energy and service! Made our evening!

Naz was amazing, great service!

Dinner out night, two great mains, rump steak and shepards pie, couple of drinks, lovely. Special thanks to Swati for looking after us.

Great food. Naz looked after us well!

Thank you Divya for your kind and friendly service 🙂

I visited this place too many times, very amazing. Staff (Divya)are very welcoming and kind ,must visited.

Great place for lunch. Divya served our food, was polite and welcoming. All round good pub

Really good service Thanks Anna

Excellent friendly service from Divya Burger and skin on fries lovely

Chips were a bit sparse but tasted nice. Staff were friendly

Occasionally we have lunch there, but most of the time when we go for a long walks, we stop over for a coffee or a snack. We get served by a polite little lady called Divya who seems to be very helpful and always with a smile as she serves us. Definitely, I would recommend a lunch or dinner at the Black horse As it seems like a country pub once you’re inside , which you don’t normally get in a place like Harrow Definitely recommend 👌🏼👌🏼👌🏼

Lovely cosy place with really friendly staff. Staff Divya and the pub landlady Hayley were helpful and friendly. Fresh food and delicious food especially the desserts. Good value.

Not too bad the princes are quite high for the bar service but they have free parking space and a garden outside. Some small companies are used for events and Christmas partly . 50/50 for me

Very disappointing, food badly cooked and chips not the same as mentioned on menu. It was a very cold day, fur not on and radiators not on, so not warm and cosy. Only good point the staff were polite.

Always get a great Sunday lunch here. The food is excellent, and good value for money. The staff are very friendly and helpful too.

I recently visited The Black Horse for my bday celebration, and I must say, it was great experience from start to finish! The food was absolutely delicious—every dish was perfectly prepared. What truly stood out, however, was the incredible staff. They were warm and welcoming. The atmosphere was cozy and inviting, making it the perfect spot for a relaxed meal or a night out. I can’t recommend The Black Horse enough! A big thank you to the such a memorable experience—I’ll definitely be coming back soon.

Further to our family "Christmas Day dinner" at the Black Horse. We arrived at the time of seating at 12.30pm. The restaurant/pub seating area was tastefully decorated and with the open fire burning. Gave a warm welcome to a Christmas Day dinner. Which myself and family were really looking forward to. There appeared to be enough staff in attendance and carrying out various duties. Now having said all of this I went to the bar and ordered drinks. I forgot to mention on entering the premises and waiting to be seated. I was told that a server would attend to give us our starters. Which we had already ordered in advance. Now having been seated for some twenty five/thirty minutes. I then politely enquired when our starters would be arriving. Only to be told it would be arriving shortly. Now looking around, I found several other guests at various tables asking the same question. Okay with this being said, our starters arrived some forty minutes later. Now after eating our starters which were nice. This is where it all starts to go totally down hill. I then noticed that other guests at various tables.  Were starting to ask where there main dinners were. One particular older gentleman, explained to his waitress that he had been here since 12.00 noon and it was 2.45pm and he and his wife were still waiting for their Christmas dinners. This started to alarm me. Now I am reasonably patient person, but myself and my family waited for well over two hours to get our Christmas Dinner. Which on receiving the dinner was definitely not upto par as being a Christmas Day dinner! one would expect to receive in front of you . Especially considering the cost per head of each meal. Firstly the meats of Turkey and gammon were not of good quality. The turkey was just a couple of pieces of meat and the gammon was of a extremely poor quality and texture. The roast potatoes were just part cut small roast potatoes. Which were of a rubbery texture and lacking in crunchiness, that you would expect from roast potatoes. The brussel spouts were aladante, when trying to cut into were extremely undercooked. The pigs in blankets, consisted of a couple cocktail sausages with chard streaky bacon clinging on to them. The Yorkshire puddings were soft and not crisp, I also ordered additional sides of Yorkshire puddings as well as wrapped stuffed bacon rolls. Which seemed somewhat lacking in quality and put together with extremely stodgy stuffing on the inside of the bacon rolls. The gravey was extremely runny and had no substance to it. To further add further insult to injury there were no accompanying sauces. Such as cranberry, horseradish, bread, mint or mustard sauce. Now having waited so long for this Christmas dinner to arrive. It definitely spoilt my Christmas day, as I was soo very much looking forward to this day. As for having to wait again for my desert, I asked my wife to have it made as a takeaway and I then excused myself from the table.. Where I then went back to my car and waited outside. For my family family family to join me. Having been to this pub on many occasions, having celebrated my 60th birthday there, my wife's brothers after funeral reception there. Plus eating there on many various occasions and general dining. I now find myself having to write this email. As this was a very upsetting experience. As to what should have been a happy joyous and good experience. Fell far short, of what I have experienced in the past and to what I have received today of all days on "CHRISTMAS DAY".

The service was very poor. The main meals took over an hour to come even though we pre booked the meal for boxing day. The food was luke warm when it came. The creme brulee wasn't very nice either.

Food is good for pub food at a reasonable price. Staff are friendly and helpful. We had a mid week meal, and the haddock and chip was lovely and fresh. The hunters' schnitzel chicken was amazing.

Fantastic atmosphere great pub young barmaid called Naz is great very helpful and attentive and makes you feel welcome. She is always smiling.

Great atmosphere as always, lovely service provided by Naz

Second Christmas dinner for the workforce. The hand carved turkey was excellent and not dry at all. Good selection of drinks if you are not driving. I don't drink alcohol myself but the latte is good. Staff are friendly.

They do not respond to emails and they never take a call either.I am not sure why there is an answering service as they do not access the messages left.

Lovely pub quite traditional and very festive for Christmas

A group of 14 of us enjoyed a Christmas lunch at The Black Horse in Harrow Road yesterday (December 14th). The food was excellent and the service provided by Hailey and her team was fantastic. We have been going to the Black Horse for many years for lunches & dinners and have always been very happy with the food and the service we receive. Prices are very reasonable and portion sizes are generous. An added bonus is the car park facility on site.

Had a great evening with 16 colleagues for our annual Christmas meal

Haley is invaluable and the pub wouldn’t be the same without her. All team are great

Excellent Christmas Grotto organised today! Tables played up organised and colourful! Wonderful activities for the kids. Santa was a lovely Santa my son even believed he is the real one 🌟 This is our favourite pub anyway but for today again 5stars. Suggestions for bigger breakfast menu and maybe fireplace atmosphere to add on winter weather. The nice lady at the till always friendly and warm is adding to the pub’s friendly atmosphere. Thank you for another beautiful morning!

Great place - food was amazing and service was very attentive

Thank you so much for the amazing service! Anna and Krishna were absolutely fantastic—so friendly, attentive, and professional. You made our visit truly special. We’ll definitely be coming back! 😍

Had a wonderful last min lunch here. Was great and friendly staff , Divya! Food was also very reasonably priced for lunch and was very tasty. Thank you

OK as a pub. Food is appalling. Standards have really slipped.

Great experience. Lovely pub! Thanks Shanti

Food was lovely! Atmosphere in the pub is great, decorated nice, felt cosy and warm. Staff were very efficient, using the QR code table service was very handy.

A very adorable lady with a lovely smile,she make sure we got everything we need

Very good service with Friendly Kristine

Lovely lunch and reasonably priced Would recommend

Great Sunday Roast! It’s a beautiful and large pub with great Sunday Roast. I had the slow cooked rib of beef. The meat was juicy and together with the veggys and gravy delicious! You can order the food with the QR code to your table and it arrived in 10-15mins already, super fast!

Wonderful staff as always, good food. Kristine was lovely and was always smiling, and took good care of us.

Excellent food and service from staff was fantastic, in particular Kristine was very helpful, made me and my family feel welcome. We look forward to returning.

Kristine was lovely good server, friendly every time I’m there with friends/family

Had sticky toffee and custard served by Hayley,very polite 😃

Food is pretty awful. My burger was a gooey cheesy mess with blackened lettuce leaves inside. The staff were very friendly

I come in here regularly and always love being served by Kristine. She's a lovely lady and very attentive and polite.

Excellent pub and very tasty food with good size portions with friendly and welcoming surroundings and staff... Highly recommend

Our server Kristine was amazing and was really friendly

she kind and friendly and caring and nice person and Helping person 💕 KristineFromALanna

Great experience, good food and very friendly staff!

Love it here my local. Kristine was great with service today as always x

Kristine was great, food was lovely

Kristine was a great host, attentive to our needs. Thank you.

Lovely relaxing atmosphere at The Black Horse. Hayley & team, including Lasharn & Kristine are always very welcoming & provide great service. Food & drink is always good. Nice place to meet up with friends.

Great pub and food. Although sometimes they are out of stock. Last time a lot was off the menu which was a shame. Otherwise no complaints. Has proper cider on tap too.

Very busy and not enough staff, took a long time to order a drink and then along time to order food. Not everything was available on the menu. Food was excellent and they did clear our table, staff on the night worked really hard.

Lazy and uninterested bar staff with disgusting attitude. Been going there for ages, have to now find a better place

Delicious food and fantastic service ❣️

So sad to say but the lady took forever taking my order and messed it up from the moment I entered she screwed my drink up and then later the food order took 10 mins to apply a discount! The chicken was bland and felt like it wasn’t fresh..

The staff were run off their feet as they had a party to deal with, the staff were very helpful abd the food came quickly

THE PERFECT PUB I dont have any affiliation but whoever designed the decor, whoever looks after it, all the staff are are attentive -everyone is really trying their best. It’s a fantastic comfortable and roomy pub. Even the Gents doesnt smell like a gents ! Thank you. Lovely lasagne and Ghost Ship ale.

Good place to have a quiet meal and tipple. One of the last pubs in the area, thank god its not a block of flats yet. Thank you Ember Inns, appreciated

Excellent food and atmosphere! Thank you divya for looking after us and providing fast and professional service !

Divya was excellent & attentive. Atmosphere is always good. Food ok

Amazing food and drinks and lovely staff. One of my favourite pubs to visit

Lovely lunch and great service by Kristine 😁😁

It is disappointing to have to write this. As a family we have been coming here for years for all celebrations and a cheeky lunch now and then. It is a firm favourite of my grandparents so has also been their first choice. Last night there was 9 of us celebrating my nans 88th birthday. Food was ordered by myself at the bar, which I had written down for ease (luckily I did) the food started to come out and a few things were wrong. My daughter’s sausage and mash came out as sausage and chips, we had to send it away twice as it kept coming back as sausage and chips. My son got his main before her starter. Nachos had to be returned as they were stale. Please note our family have never sent back food, we are not those people usually. The steak came out and was unfortunately not edible. When it came to paying the bill (luckily opened a tab) the lady in charge kindly advised she would remove the steak, and we decided to cancel the desserts. She also offered us 10% off for the inconvenience. The bill came and was wrong as she hadn’t added that 4 of us had the evening set menu. After over an hour helping her and using my written down order to get the right bill, the lady in charge became very frustrated. She gave us the bill with no 10% as promised. When we questioned her she laughed and said no, you have made this too complicated and it’s your fault for not staying the order was from the evening set menu (even though we 100% did and I showed her the order I had written down to prove it) we paid the bill and just expressed we were really disappointed. The mains came out an hour after kids food and starters. She said that was my fault as I didn’t tell them we were ready. Drinks ordered on the QR code took over 20minutes and it was empty. I’d rather leave no review than a bad one, but the way we were treated was honestly terrible. Will not be returning and that manager really shouldn’t be doing that role.

Fall From Grace - Over the years my family and I visited this restaurant on many occasions to celebrate birthdays and get togethers. Unfortunately, during a recent visit we have an awful experience. At first it appears ok but when you start to order food and expect to relive that’s lovely it evenings, you realise that’s no longer possible. You now can only order food at the bar or from your table due to only having two staff members working, managing an entire restaurant. When going up to the bar, our order for 9 people was read out in order of each person, clearly with only minor adjustments like change chips for mash etc. Initially, there wasn’t any problems with this and were went back to our expecting a lovely meal. After a while we received our starters, which was only two dishes. The team came over and collected our empty dishes. So time then passed, roughly 40 mins and we started to get concerned. None of the staff had returned with our food or to check in. We went up to the bar to investigate when we would receive our main dishes at which point what appeared to be the Manager stated you must tell me when you’re ready. This was never explain to us and we then disappointedly returned to our table. With 2 mins, we then started to re your mains, we asked how they were ready so quick which they stated the dishes had been ready in kitchen waiting for us. Obviously, without checking we knew this meant, most likely they would be cold. We were correct but after already waiting so long we decided to eat them anyway as it was already getting late. After two dishes coming out the next followed. They weren’t what we ordered so we informed the waitress. We explained what we ordered so she returned to see what had gone wrong. She then returned with the same dish, but added peas which was still not what we ordered. Moving forward past the cold food, non edible steak meal, lack of communication and disappointing service we decided to leave. When ask for the bill which was incorrect. There were items on there that weren’t ordered and well as being inputted incorrectly regardless set menu and prices. One of our party even went to explain to the manager how to input this into system due to previously working in a similar venue. They was happy with this but after getting the bill wrong again turned on my wife, telling her we needed to pay the bill and leave right away. We paid and left. This evening has to be one of the most disappointing and frustrating nights. We were there to celebrate an amazing ladies 88 birthday who has attended this venue her entire life. She even blamed herself for picking this venue for that night. Such a shame that once a lovely venue and well run venue has ended up like this. I don’t think we’ll being returning any time soon.