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4.3

Based on 1.500 opinions finded in 1 websites

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Nº 248 in 877 in Brent

CUSTOMERS TALK ABOUT DISHES WITH..ladyroastfishchicken
Score
OpinionsNoteGoogle1.5004.3

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Great place - food was amazing and service was very attentive

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Emma Cartland . 2024-11-28

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Thank you so much for the amazing service! Anna and Krishna were absolutely fantastic—so friendly, attentive, and professional. You made our visit truly special. We’ll definitely be coming back! 😍

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Agnieszka Dziemianczuk . 2024-11-26

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Lovely & cosy, had a nice table next to the fire.

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hayley evans . 2024-11-24

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Had a wonderful last min lunch here. Was great and friendly staff , Divya! Food was also very reasonably priced for lunch and was very tasty. Thank you

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Punit Patel . 2024-11-19

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OK as a pub. Food is appalling. Standards have really slipped.

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Loy Lobo . 2024-11-16

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Food was lovely! Atmosphere in the pub is great, decorated nice, felt cosy and warm. Staff were very efficient, using the QR code table service was very handy.

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Niamh Kennedy . 2024-11-15

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Great experience. Lovely pub! Thanks Shanti

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Kelly Dunne . 2024-11-15

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A very adorable lady with a lovely smile,she make sure we got everything we need

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Ben Salam Sane . 2024-11-15

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Very good service with Friendly Kristine

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Eddie Ferrari . 2024-11-15

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Lovely lunch and reasonably priced Would recommend

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Annie Milburn . 2024-11-12

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Great Sunday Roast! It’s a beautiful and large pub with great Sunday Roast. I had the slow cooked rib of beef. The meat was juicy and together with the veggys and gravy delicious! You can order the food with the QR code to your table and it arrived in 10-15mins already, super fast!

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Olga La . 2024-11-10

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Nice but I prefer the old decor as it was bit brighter inside

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Red Riding Hood . 2024-11-10

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Wonderful staff as always, good food. Kristine was lovely and was always smiling, and took good care of us.

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Charlotte Matienzo . 2024-11-06

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Excellent food and service from staff was fantastic, in particular Kristine was very helpful, made me and my family feel welcome. We look forward to returning.

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Charlotte Robinson . 2024-11-01

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Kristine was lovely good server, friendly every time I’m there with friends/family

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Sophie Hawkins . 2024-10-28

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Had sticky toffee and custard served by Hayley,very polite 😃

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Kristine Corriette . 2024-10-28

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Excellent friendly service from Kristine Burger and skin on fries lovely

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Gillian F . 2024-10-28

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Food is pretty awful. My burger was a gooey cheesy mess with blackened lettuce leaves inside. The staff were very friendly

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Greg C . 2024-10-27

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I come in here regularly and always love being served by Kristine. She's a lovely lady and very attentive and polite.

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Jeannette Hubbard . 2024-10-27

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Excellent pub and very tasty food with good size portions with friendly and welcoming surroundings and staff... Highly recommend

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Rich . 2024-10-26

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she kind and friendly and caring and nice person and Helping person 💕 KristineFromALanna

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Sheila Murphy . 2024-10-25

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Our server Kristine was amazing and was really friendly

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Orla O'Sullivan . 2024-10-25

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Great experience, good food and very friendly staff!

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Francesco Romano Dell'Anna . 2024-10-24

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Love it here my local. Kristine was great with service today as always x

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Dominique Ramsay . 2024-10-23

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Kristine was a great host, attentive to our needs. Thank you.

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Dipna Mepani . 2024-10-23

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Kristine was great, food was lovely

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Shane Stanley . 2024-10-23

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Lovely relaxing atmosphere at The Black Horse. Hayley & team, including Lasharn & Kristine are always very welcoming & provide great service. Food & drink is always good. Nice place to meet up with friends.

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Caroline Flack . 2024-10-22

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Very busy and not enough staff, took a long time to order a drink and then along time to order food. Not everything was available on the menu. Food was excellent and they did clear our table, staff on the night worked really hard.

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Jennifer Holmyard . 2024-10-21

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Great pub and food. Although sometimes they are out of stock. Last time a lot was off the menu which was a shame. Otherwise no complaints. Has proper cider on tap too.

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Joe Doran . 2024-10-21

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On the 15/10/24 I had my wedding reception at the Black Horse Sudbury. All I can say is wow, what a wonderful day. The staff reserves a space for use. Service was excellent, and the food outstanding. Totally recommended this establishment. Thank you to all the staff. Malcolm and Angelita

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Malcolm McMinn . 2024-10-19

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Lazy and uninterested bar staff with disgusting attitude. Been going there for ages, have to now find a better place

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Jayesh Hirani . 2024-10-19

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Delicious food and fantastic service ❣️

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Kinga D. . 2024-10-18

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So sad to say but the lady took forever taking my order and messed it up from the moment I entered she screwed my drink up and then later the food order took 10 mins to apply a discount! The chicken was bland and felt like it wasn’t fresh..

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Rupa Waghela . 2024-10-18

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Food is good for pub food at a reasonable price. Staff are friendly and helpful. We had a mid week meal, and the haddock and chip was lovely and fresh. The hunters' schnitzel chicken was amazing.

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Tony Bliss . 2024-10-17

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Great , friendly service from Kristine

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Anita Patel . 2024-10-16

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The staff were run off their feet as they had a party to deal with, the staff were very helpful abd the food came quickly

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Vinarai Mistry . 2024-10-06

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Good place to have a quiet meal and tipple. One of the last pubs in the area, thank god its not a block of flats yet. Thank you Ember Inns, appreciated

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Keith Perrin . 2024-10-03

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Excellent food and atmosphere! Thank you divya for looking after us and providing fast and professional service !

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Jini . 2024-10-03

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THE PERFECT PUB I dont have any affiliation but whoever designed the decor, whoever looks after it, all the staff are are attentive -everyone is really trying their best. It’s a fantastic comfortable and roomy pub. Even the Gents doesnt smell like a gents ! Thank you. Lovely lasagne and Ghost Ship ale.

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Matt Goodman . 2024-10-03

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Divya was excellent & attentive. Atmosphere is always good. Food ok

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Alison Jo-Jo . 2024-10-02

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Amazing food and drinks and lovely staff. One of my favourite pubs to visit

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Lucy Potter . 2024-09-26

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Lovely lunch and great service by Kristine 😁😁

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Tara Quinn . 2024-09-26

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Good food and service for a late lunch, thanks again to Kristine for looking after us. Maggie, Lauraine and Martin.

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martin joseph oconnor . 2024-09-26

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Fall From Grace - Over the years my family and I visited this restaurant on many occasions to celebrate birthdays and get togethers. Unfortunately, during a recent visit we have an awful experience. At first it appears ok but when you start to order food and expect to relive that’s lovely it evenings, you realise that’s no longer possible. You now can only order food at the bar or from your table due to only having two staff members working, managing an entire restaurant. When going up to the bar, our order for 9 people was read out in order of each person, clearly with only minor adjustments like change chips for mash etc. Initially, there wasn’t any problems with this and were went back to our expecting a lovely meal. After a while we received our starters, which was only two dishes. The team came over and collected our empty dishes. So time then passed, roughly 40 mins and we started to get concerned. None of the staff had returned with our food or to check in. We went up to the bar to investigate when we would receive our main dishes at which point what appeared to be the Manager stated you must tell me when you’re ready. This was never explain to us and we then disappointedly returned to our table. With 2 mins, we then started to re your mains, we asked how they were ready so quick which they stated the dishes had been ready in kitchen waiting for us. Obviously, without checking we knew this meant, most likely they would be cold. We were correct but after already waiting so long we decided to eat them anyway as it was already getting late. After two dishes coming out the next followed. They weren’t what we ordered so we informed the waitress. We explained what we ordered so she returned to see what had gone wrong. She then returned with the same dish, but added peas which was still not what we ordered. Moving forward past the cold food, non edible steak meal, lack of communication and disappointing service we decided to leave. When ask for the bill which was incorrect. There were items on there that weren’t ordered and well as being inputted incorrectly regardless set menu and prices. One of our party even went to explain to the manager how to input this into system due to previously working in a similar venue. They was happy with this but after getting the bill wrong again turned on my wife, telling her we needed to pay the bill and leave right away. We paid and left. This evening has to be one of the most disappointing and frustrating nights. We were there to celebrate an amazing ladies 88 birthday who has attended this venue her entire life. She even blamed herself for picking this venue for that night. Such a shame that once a lovely venue and well run venue has ended up like this. I don’t think we’ll being returning any time soon.

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Craig Jones . 2024-09-25

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It is disappointing to have to write this. As a family we have been coming here for years for all celebrations and a cheeky lunch now and then. It is a firm favourite of my grandparents so has also been their first choice. Last night there was 9 of us celebrating my nans 88th birthday. Food was ordered by myself at the bar, which I had written down for ease (luckily I did) the food started to come out and a few things were wrong. My daughter’s sausage and mash came out as sausage and chips, we had to send it away twice as it kept coming back as sausage and chips. My son got his main before her starter. Nachos had to be returned as they were stale. Please note our family have never sent back food, we are not those people usually. The steak came out and was unfortunately not edible. When it came to paying the bill (luckily opened a tab) the lady in charge kindly advised she would remove the steak, and we decided to cancel the desserts. She also offered us 10% off for the inconvenience. The bill came and was wrong as she hadn’t added that 4 of us had the evening set menu. After over an hour helping her and using my written down order to get the right bill, the lady in charge became very frustrated. She gave us the bill with no 10% as promised. When we questioned her she laughed and said no, you have made this too complicated and it’s your fault for not staying the order was from the evening set menu (even though we 100% did and I showed her the order I had written down to prove it) we paid the bill and just expressed we were really disappointed. The mains came out an hour after kids food and starters. She said that was my fault as I didn’t tell them we were ready. Drinks ordered on the QR code took over 20minutes and it was empty. I’d rather leave no review than a bad one, but the way we were treated was honestly terrible. Will not be returning and that manager really shouldn’t be doing that role.

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Natalie Craig . 2024-09-25

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Nice family pub, great food and beer garden

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Chris redz . 2024-09-19

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Krishna Is Very Good Serving Nice

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Jiyani Rj . 2024-09-19

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Great service friendly staff nice and clean xx

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theresa coote . 2024-09-18

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Kristine made us feel so welcome , always service with a smile ☺️

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Beth Moran . 2024-09-15

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Good food. Excellent service. Easy parking

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Dee M . 2024-09-14

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Surprising good!! Staff and service very good. Food excellent.

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Ryan V . 2024-09-12

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Brilliant family friendly pub and great food really enjoy all my visits here

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kimberley coe . 2024-09-11

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Enjoyed our visit, nice pub, food is good, service is great, Kristine is very helpful

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Senkun Xiang . 2024-09-03

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Very friendly, staff were great, Kristine was lovely.

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Lorraine Potter . 2024-09-03

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Really good service. Very polite made to feel welcome. Was look after vary well by Kristine. Look forward to returning soon.

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Alf Bruno . 2024-09-03

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Kristine , she very lovely lady. She served us and food was great.

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Sapana Desai . 2024-09-03

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Good for drinks but food is bad. Quite similar to microwave meals and found plastic wrapping in my wife’s dish

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Aman Chohan . 2024-08-31

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What a wonderful pub, beautiful and cosy,was served by Kristine, the food is amazing and the staff and service is delightful,most definitely worth a visit ,if I could give it more stars I would, great experience for my first time there.

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Stephen Roberts . 2024-08-29

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Kristine was super helpful and polite. Great customer service throughout our visit from the team.

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Kaushik Patel . 2024-08-28

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Kristine took great care of us!

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James Janmohamed . 2024-08-27

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Staff are very friendly every visit. A lady called Kristine is always so friendly to us & our 2 young children which makes us want to visit again. All the staff are always happy to help you. The food is nice & usually never a long wait. If for any reason there is a wait for food we are always told pre ordering.

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Siobhan Foster . 2024-08-27

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Welcomed by Kristine upon arrival. Great service.

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linda see . 2024-08-21

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The service was great and the staff was very friendly (Kristine) and making sure that you were happy. The food was top notch so delicious. A good place to go and eat

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Courtney . 2024-08-21

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Great time & food Thank you Kristine who was our waitress, very friendly & welcoming

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Jane Stubbs . 2024-08-21

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Lovely, friendly local pub. Fantastic staff. Steak sandwich was lovely!

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Prashen . 2024-08-20

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We very much enjoy coming here with friends and family. Reasonable menu with good choice. Ample parking and garden. Kristine is always very attentive when serving us. Thanks very much!

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April Clack . 2024-08-16

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Everything and everyone is so so amazing and delightful

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Apinder Singh . 2024-08-16

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Lovely pub! Food was great! Kristine provided a superb service and made sure we felt comfortable and welcome! Will defo return to Black Horse!

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Miss C.W . 2024-08-16

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Lovely food and service by Kristine as always!

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L C . 2024-08-16

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Whenever I’m in London/Wembley meeting up with friends for lunch, that is the place I go to. Staff are friendly. Thank you Kristine.

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Elecia Smith . 2024-08-14

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My daughter and I popped in for lunch today, the meal was lovely and the staff very polite (Kristine)

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Sandra Bosworth . 2024-08-14

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Amazing food and Kristine was lovely and friendly.

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Kendra Blinco . 2024-08-14

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Ordered 2 course with chocolate dessert and the salad with additional apricot fafal....delicious. Thank you for your service Kristine.

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Sharon McL . 2024-08-14

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What a lovely pub. The food comes out quickly, hot and tasty. The staff are friendly and approachable. Great value for money! Our waitress, Kristine, was wonderful There are plenty of places to sit inside and out. There is a great outdoor space. Could do with a little bit more staging oustide (plants, fairy lights ect) but all in all, love it here.

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Red Farrell . 2024-08-13

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A few fireplaces, nice upholstery and many windows make every table feel a bit special. Good value kids menu and beer garden make it a safe choice all year round

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LF . 2024-08-08

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Very few pubs left to have a nice meal and a pint. Black Horse is one of them. Rear garden and place for smokers also.

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Kishor Pandya . 2024-08-02

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Things have changed. The bar staff need training on how to treat customers. The gut who waited on the tables was good

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Brendan Chambers . 2024-07-31

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Yes it was a very great experience we got served with laughs and joy thankyou will be back again soon.

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Gail Etienne . 2024-07-30

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Great food and great service Wonderful Kristine served us

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Francis Mathias . 2024-07-24

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Very good ambient with a friendly service and the food is well done and served.

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Rosangela Andolfatto-Garcia . 2024-07-21

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The staff were amazing, especially Tiegan, Louis and Ruth, great customer service, very good with the social distancing, I'll be back very soon.

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Michelle Currie . 2024-07-19

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Lovely staff and lovely food. Special thank you to Kristine for looking after us and making sure we're happy with everything!

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Melisa Polat . 2024-07-18

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Amazing place excellent food even though they did not have kind of salad. So if you are planning to have salad please do call first to check.

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naresna Shah . 2024-07-15

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Kristine is the BEST! Wonderful food again

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Sapna . 2024-07-15

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The bartender she was bad and very rude and I don’t want her service me any time again she was black and fat If you want know her

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Nora Moha . 2024-07-13

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Went for lunch cod and chips, was served by Kristine, very helpful and polite. Would definitely come again 😄

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Jackie Hubbard . 2024-07-12

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Lovely lunch with family we were well looked after thanks

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Cynthia Smith . 2024-07-12

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difficulty booking on but excellent food and service . Our group of 10 people were very pleased . Kristine was especially attentive and had a very pleasant and smily way with her .

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Delia Martland . 2024-07-11

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It was a very nice pub with nice food and service

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Idi06 Idi06 . 2024-07-08

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Great service from Kristine. A new menu was being broken in but the one issue ( missing pappadoms) was rapidly and cheerfully resolved. We got there early in the day so not very busy but there was a small crowd in by the time we left. An enjoyable experience all around.

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Elizabeth Neaves . 2024-07-07

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Excellent customer service from Kristine who served us and also from the rest of the team.

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wale ogundipe . 2024-07-07

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Excellent service from Kristine

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Luke Kwamya . 2024-07-05

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Kristine was a wonderful server, very attentful and welcoming 😊

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Michelle Atayan . 2024-07-03

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Great service from Kristine and Hayley. Nice local pub. Really like the look and feel since they had the refurbishment.

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sajel patel . 2024-07-02

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Food was delicious and Kristine was lovely, thank you.

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Abi Fairley . 2024-07-01

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Great pub and my local. Great food and booze and reasonably priced. It's a nice spacious pub with great staff and a brilliant atmosphere 👌

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Anita Pandit . 2024-07-01

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Very cosy, comfortable, good staff & clean surroundings. Enjoyed... Just a bit too dark in some eating areas. Nice for nighttime though. My server Kristen is so obliging and helpful kind & sincere.

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Yvette Carey . 2024-07-01

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If you are looking for a nice quiet local [wembley] where you can chill with your friends, this is your pub.. There is plenty of indoor and outdoor seating.. perfect beer garden for day drinking. No outdoor screens for football which was disappointing (only because its euros month) other than that I can't complain. The food was decent, its not fine dining but the chicken wings were great. Inexpensive for both food and drink so who's complaining.. All in all a nice place to be. Definitely recommend if your passing through or live locally.

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Joseph Lathbury . 2024-06-29

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Lovely meal tonight.. Friendly staff and very well organised. Thank you see you again soon. Haven't been here for a while. Food was fantastic. Recommend a visit here

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Jane Boreham . 2024-06-29

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Lovely pub with lovely staff. Food also decent. Thanks to Kristine for the drinks assist.

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Catherine Harrington . 2024-06-28

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