Based on 606 opinions finded in 3 websites
Based on 606 opinions finded in 3 websites
Opinions
Great food. All staff very helpful. Will definately go again We were there with the McMillan group from Porthcawl with Gwyneth Poacher There was a guest singer John Rees and the atmosphere was amazing...with a little dancing
suzziecoo . 2019-11-22
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Had a takeaway usually fine but tonight just awful one of the curry's 5 pieces of meat the other swimming in grease same as the starter will never use again disgusting. And the starters swimming in grease
. 2019-11-09
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Attended an event there last evening and the staff were brilliant and attentive. It was a set three course meal and they provided a great selection of food. Our entire table agreed that the curries were definitely worth coming back for...my favourites were the lamb bhuna and the aloo gobi. Thanks to the entertainers too Ken and John - lovely to hear Welsh voices. I hope you try this place, they do takeaways to surrounding towns.
Sarah . 2019-10-29
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This restaurant closed in late 2018 but has now become Shaddesh Diner. The staff and management are trying very hard - mostly successfully. We have eaten at Shaddesh a couple of times since they opened around Christmas 2018 and have had very nice meals. Last night (24th) we had another pleasant experience and will be going back more often in the future as they get more established in Kenfig Hill.
710elainea . 2019-01-25
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Great quick takeaway. Very tasty with some free beers to top it off 😀! Would highly recommend!!!!!!
Bethan T . 2018-12-19
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They forgot the main tasty thing😩 mint sauce. didn’t want call back because it’s only mint sauce but hopefully they will give me a free one next time because I paid 50p for that.
William . 2018-10-01
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Food 15 minutes late (given an hour already to deliver), and missing chips. Usually good food here but an off night tonight.
Craig . 2018-09-28
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My fav, had lots of food from The Bengal Lounge and it has always been excellent, highly recomended.
Sarah . 2018-09-25
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WRONG ORDER AND THE NUMBER THEY HAVE TO CONTACT THEM IS A DEAD NUMBER
Gareth . 2018-09-21
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I opted for a delivery tonight to save getting kids ready etc. Food was 20 mins late and stone cold. Would not recommend this to anyone and will never even contemplate ordering here again. Omelet it is and perhaps I should have saved my cash and done that in the first place.
Gareth J . 2018-09-14
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Food was cold and very disappointed with the service.
Gareth . 2018-09-14
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Food was delivered late... comments re no oni9ns ignored... plain naan bread sent in place of keema naans... chips missing from order. Very disappointed as always been happy with previous orders... will not be ordering again
Cherie . 2018-09-14
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Food was cold Plain nan when we ordered a kemma nan Phoned shop to see where food was and was fold already left didnt turn up for another 40 minutes
Becca . 2018-09-04
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Food was disgusting chicken was dry chips was hard & did not taste right at all like it was warmed up from lunch time
Maria . 2018-08-27
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All the food was very greasy and main meal not authentic
Ceri . 2018-08-13
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Everything tasted the same.. which was horrible. Very oily also, never again.
Rachael . 2018-08-08
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Excellent meal and delivery *****
Gail . 2018-08-04
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Nicest meal from here in a long time - food is always decent, but was amazing tonight. Quick delivery as usual - recommended!
Craig . 2018-07-30
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This was our first time ordering from the Bengal Lounge and it may be our last: Our delivery arrived AN HOUR early which was far from ideal, and our food was only average. The Katchuri dansak was very very sweet and the paneer jalfrezi was lacking in sauce and had floppy peppers and big chunks of crunchy onion (it was also a strange bright red colour). This place has a really good range of vegetarian dishes, which is why we gave it a try, but we were left underwhelmed. Note: I have given a score of 3 for restaurant service as I have to score this to leave a review, but we didn't visit the restaurant as we had a delivery.
Caroline . 2018-07-30
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Terrible half of food was missing when informed takeaway they wanted me to buy another curry and pay ANOTHER DELIVERY FEE to give me my food which was missing do not order from here second issue with this restauarant
Lee . 2018-07-29
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Forgot to deliver the chips again
Gareth . 2018-07-27
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Normally the nicest Indian in the area unfortunately the curry we had last night was very watery and the sauce was tasteless. such a shame 🙁
Lee . 2018-07-14
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Moving away this week but thank you for your amazing service and fantastic food every time we’ve ordered from you!
charlotte . 2018-06-29
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Well.....This has to be the VERY worst Indian meal EVER. The curry I order arrived looking like a swamp - green & extremely tasteless! Shortly after this meal I had to visit the loo in a hurry. Was a little unsure if we should go here, but we decided to give it a go - BIG MISTAKE. I cannot stress enough how awful the food was & we will NEVER be tempted there again. Don’t make our mistake - STAY AWAY!
danlG7937KJ . 2018-06-29
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missing one rice dish. waited for it to be redelivered but couldn’t wait any longer as food was getting cold. rang restaurant a second time only to have the phone put down on me. manager did ring back and apologise said he would refund rice.
Philip . 2018-06-24
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Food arrived late which we didn't mind about. However the Food, the chicken was tough and dry in both dishes, poppadoms were soggy and had no crunch and the pakora were dry meat and soggy batter. Not very happy with the food, spoke to just eat who rang the restaurant on our behalf and they refused to help. We used to be loyal customer had one bad meal before but thought would give benefit of the doubt and order again but can say we will not be ordering from here again.
calum . 2018-05-28
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Ordered at 7.20pm told arriving at 8pm. Turned up at 9.10pm. Food was cold. Breads were soggy. I called restaurant twice and given numerous excuses. Really disappointed. Wont be ordering again.
Leah . 2018-05-28
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45 mins late, cold, 1 wrong dish, naan bread missing and poppadums smashed to bits!
Clare . 2018-05-28
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An excellent restaurant. I have eaten in & had take away delivered food. Absolutely no drop in the quality & authentic cuisine. Thoroughly recommend service inside is great too 5*.
Paul . 2018-05-08
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Fast delivery to our holiday cottage, no problems, would use again!
Chris . 2018-04-16
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Always a fabulous meal, never disappointed. It will be hard to find a better restaurant with superb service and friendly staff. Lovely presentation of all dishes.
MonaBridgend . 2018-04-14
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Food has been consistently good here, if you can overlook appalling and rude service from the staff. I should have learned my lesson by now having had several unpleasant experiences here. We ordered a takeaway from this place on Saturday at precisely 7.39pm. We were told it would take between 45 mins to an hour to deliver which was absolutely fine. An hour and 15 minutes later we phoned to ask where our food was and the manager said the girl delivery driver was very slow. It only takes 10 minutes by car from Kenfig Hill to Porthcawl so we asked whether our food had actually left. We were assured it was on its way. Another half hour later we called back and we’re told the exact same thing. Eventually when the driver arrived at 10pm We asked what time she left the restaurant and she said she was out delivering orders locally all evening and that she had only been handed our order 10 minutes ago. Her spineless employers even had the cheek to give her mobile phone number out to customers that were getting irate. Poor girl doubt she will put up with that for long! I can put up with delays, these things happen sometimes when restaurants are busy, but what I will not tolerate is being treated like a complete idiot and lied to! Needless to say we will never order from this place again.
Faye D . 2018-04-09
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Extra credit to the delivery driver who returned to drop off food he’d forgotten
Lewis . 2018-04-07
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We ordered a takeaway. It was delivered 20mins late. One of the main dishes was missing. In retrospect thank goodness as there was not one of the 5 dishes that we ordered that was edible. The naans were stale as was the oil they’d cooked them in. Wish we’d looked at trip advisor reviews before ordering.
SclaireD . 2018-03-30
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We had to collect it ourselves
Emily . 2018-03-30
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Great service and food was spot on
Marie . 2018-03-25
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It was amazing! Thankyou again 😊
charlotte . 2018-03-24
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Food was good. Only downside ordered lamb vindaloo got chicken vindaloo. Was still tasty though.
Clive . 2018-03-17
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Never arrived despite saying it.was delivered!!
Clair . 2018-03-03
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Absolutely terrible service appaling Customer service, Rude ignorant and food freezing cold.This is twice this has happened now wont be having food there again appalling
Amanda h . 2018-03-03
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fantastic food once again, delivered on time
Richard . 2018-02-27
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Good food and nice taste, however, this is the fourth time that although it is advertised as having king prawn in the Tandori mixed grill there have been no king prawn!
Mark . 2018-02-24
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Food was cold and didn't get our chips very disappointing won't order again
Joanne . 2018-02-14
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Have just been to the Bengal Lounge for a special birthday and I won’t be going back. The food is not really any worse than other places, no better either, but my lemon rice had huge chunks of lemon in it which included the rind. Yuk. I kept having to spit it out. The biggest problem was the temperature of the restaurant. We complained more than once about how freezing it was and all they said was they would shut the door. My legs had gone numb with cold and two of our party put their coats on. It’s a large restaurant but only two other couples in there on a Friday night? One of those couples had a small heater!!
jstype . 2018-02-12
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Fantastic meal as usual. Thank you!
Neil . 2018-02-08
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food was nice but arrived more cold than warm so had to reheat
Hannah . 2018-02-03
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Great food again, even though the king prawns were missing
Gareth . 2018-01-29
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food wasn't very warm when it arrived some of the food was very bland
Stacey . 2018-01-28
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food was tasty but Luke warm by time it arrived. pompadoms where also stale. not sure I would re-order!
Leanne . 2018-01-27
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Never will I ever order again food was cold and disgusting £20.20 and havnt eaten any of it werst I have ever had
Danielle . 2018-01-20
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First time ordering from here, and it was great
Gareth . 2018-01-19
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Shame you charge a service charge for cash now , that card charges have been outlawed...may not use again out of principal....
D . 2018-01-13
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lovely food as always, freshly cooked as it was still boiling when arrived. 20 minutes early with a friendly face, couldn't ask for more.
Hannah . 2018-01-03
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The food was half an hour late, so cold it was inedible, did not want to warm it as it was chicken and unsure whether it had already been warm, the phone call to the restaurant just proved they didn't care.
cherylmcd01 . 2018-01-01
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The food was lovely, delivery time was a bit long but worth the wait
Nicola . 2018-01-01
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3 of us walked in seeking a meal deal that was on the front of the building .. 4 courses for £10.99 5:30-10:30 tuesdays only.. we walked in at around 9:20 and asked for a table and if it was possible to have the meal deal offer advertised.. there was only a group seated on one table.. only to be told they were closed and the meal deal has stopped .. so didn’t get a chance to eat and there was no sit down restaurant nearby leaving 3 of us very disappointed.. why advertise something if your not willing to provide it.. Poor!
824joeh . 2017-12-09
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food itself is amazing, but forgot part of the order. They were quick to bring the rest round before the food got cold, will definitely be coming back
Jamie . 2017-12-07
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the food was superb but the service far less so. when I originally ordered it said it would be here at 6.30, then when it was confirmed it said 6.45. that was fine but when it wasn’t here by 6.55 I checked the app and it said it was delivered! by 7.05 I called the restaurant and was given a list of reasons “there was an accident”, “it’s chocka”, and was told it would be there “in the next few minutes.... 5-10 minutes” it eventually got here at 7.20.
Katherine . 2017-11-27
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Well, what an absolute shambles. Was looking forward to a spectacular meal, however I am completely dissatisfied. Order was missing my onion bhajis, one of the rice orders was also wrong. I phoned the restaurant, they said they'd send them straight out, waited, and....nothing! Phoned again, and apparently they are "on their way". Guess time will only tell, right?
yasmin . 2017-11-19
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Did not trrn up at all. What a waste of time. Accept my order and then send me an email at half 11 at night saying it can and will not be furfilled. Utterly useless
Dafydd . 2017-11-09
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delivered on time and really tasty A*****
David . 2017-11-09
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fantastic curry really impressed will definitely use again many thanks
David . 2017-11-09
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Rang up about 8pm on Friday to ask for a table and lucky for us there was one. Exceptional service. Always down to the smallest detail. Makes us feel special.The meal was delicious as always. So much to chose from. Highly recommended. I have never had a bad meal here.
Tracey O . 2017-11-06
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Yet again a lovely meal.... second one this week... my son's birthday and family had meal here service outstanding freindly staff as always, can't faut this palce in way at all... keep up the good work guys
Natalie . 2017-11-05
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Lovely tasty food, nicest Indian in the area. Good prices. The staff were very friendly. The food was cooked promptly. Would definately use this restaurant again.
Laura . 2017-11-05
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Can't comment on restaurant service as order was for delivery, delivered early and food lovely.
Marion . 2017-10-25
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Can't comment on restaurant service as order was for delivery, delivered early and food lovely.
Marion . 2017-10-25
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Plenty of food but chips and pompdons pre cooked a little stale salad well lettuce and a few strands of peppers no cuc or toms really not happy wont have food there again
Denise D . 2017-09-28
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I have visited this restaurant several times and on each occasion have been impressed by the quality of the food. It is superior to many city centre restaurants which seem to get trade based on their location only. As a veggie, I was pleased with...
ZippyDavies . 2017-09-25
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We're staying at trecco bay and ordered something to eat. We decided on a curry... but really regretted it !!...
Bungsie . 2017-09-17
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We were given stale pompadoms free. I appreciate the gesture and would have preffered if they were edible
Laura . 2017-09-10
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We were given stale pompadoms free. I appreciate the gesture and would have preffered if they were edible
Laura . 2017-09-09
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Brought us the wrong bread. We orders keema nana they brought peshwari.
Carla . 2017-08-21
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Brought us the wrong bread. We orders keema nana they brought peshwari.
Carla . 2017-08-20
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Very satisfied with the service. Will definitely use again
Clive . 2017-08-11
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Very satisfied with the service. Will definitely use again
Clive . 2017-08-11
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Food was alright but we've eaten in before and the food was lovely. The takeaway food though was covered in Chilli and strong spices and all the mild food we ordered was too hot to eat. Not very impressed. Eat in the restraint only I think
Katie . 2017-07-30
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Food was alright but we've eaten in before and the food was lovely. The takeaway food though was covered in Chilli and strong spices and all the mild food we ordered was too hot to eat. Not very impressed. Eat in the restraint only I think
Katie . 2017-07-30
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Half the food was missing very disappointed with the service when they brought my food the rest was cold
John . 2017-07-29
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Good food, good service, thank you!
Craig . 2017-07-29
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Half the food was missing very disappointed with the service when they brought my food the rest was cold
John . 2017-07-29
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Good food, good service, thank you!
Craig . 2017-07-29
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excellent food! came 10 mins early which was a bonus 👌
Georgia . 2017-07-28
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excellent food! came 10 mins early which was a bonus 👌
Georgia . 2017-07-28
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Siempre buena comida a buenos precios, personal muy amable, la mejor comida india en la zona de restaurante, amplia zona para partes no tan acogedor si tranquilo
Mikepty . 2017-07-21
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Korma to spice and delivered late
Abbie . 2017-07-18
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Food was ok, interesting new dishes, however the food was cold and the popperdoms were soggy. What a shame 🙃
Jackie . 2017-07-15
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excellent service, as always food tastes great.
Amelia . 2017-07-12
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food was good, but was a lot later than expected
Alan . 2017-07-10
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had quite a few takeaways from here now with mixed quality. can be very good at times but mostly very poor. recent takeaway was dreadful, very bland and dry. It does seem that the more orders you place the worse the quality gets, almost like they take your custom for granted. so wont be ordering from here again. Warning I have been repeatedly overcharged so always double check how much they are charging you. will not be ordering from her again
HappyGirlSouthWales . 2017-07-09
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Service and delivery were fine but probably one of the most tasteless, slap-dash meals I've had.
Amy . 2017-06-24
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Disappointed, always order from here, absolutely love the fresh cooked food. Tonight the korma was watery and tasted unusual, onion bhaji were overcooked, and stuffed parathas were split open, so everything fell out. Such a shame, as the food is usually lovely.
Sophie . 2017-06-19
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Fabulous meal lots of extras but I really won't eat the little pots of things thank you tho
Pauline . 2017-06-09
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Great food. Great service.. a great little find... will definitely be ordering again. Thank you 👍
Cherie . 2017-06-06
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Tenía la comida en el bufé como en un grupo grande de personas y el servicio era excelente, con una comida riquísima, sin duda volver
jullizon . 2017-06-02
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Había comida para llevar de este lugar y literalmente en vivo a 2 minutos en coche! La comida estaba helada y muy sosa! Nada de sabor. . Nunca se pierden mi dinero allí de nuevo! Horrible! ! ! ! También cuestan más de lo que normalmente pide de otros para llevar. Chapeau a Bayleaf Pyle.! ! Mejor hindú para llevar alrededor
Stacyrouse . 2017-05-30
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Took an hour and a half to arrive and was cold when arrived. Also looked as if the main had spilled and only half sauce was left.
Ellia . 2017-05-29
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Working in Porthcawl and since there was nothing available closer I had to venture to the Bengal Lounge. Quite a small meal was ordered, samosas and paneer shashlik with a naan.The restaurant is very welcoming with a free car park. Samosas quite nice. Nothing special but nice all the same. Came with a nice yoghurt dip as well as what seemed like pickled onions. Shashlik was very nice. Had a great Tandoori flavour. Although the accompanying naan was on the small side it was still quite nice.All in all a nice meal.
Matt J . 2017-05-19
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Food ordered at nine pm no sign of food at 11 pm The management service terrible customer service awful never use this restaurant again
Jenny . 2017-05-19
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The delivery arrived on time however the driver was a bit rude. The food was cold and the curry really "dry"...all meat and veg not much sauce. This said, it tasted really fresh and meat was tender.
Kathryn . 2017-05-14
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183 Opinions
Absolutely amazing service, food, and atmosphere. Food was tasty, It alcohol free, but you can take some with you. The staff are hard working and respectful. Chatty and caring in the workplace,
189 Opinions
Avoid at all costs. Extremely poor. Poppadoms burnt, prawn madras like hot soup. Prawn puree could not be eaten due to salt saturation. I do not enjoy negative reviews, can put up with poor food without complaint, however, credit where credit is not due is beyond me. Will never order from here again. P.S. late delivery also.
24 Opinions
This week I was shocked to see the bad publicity that this place has received all over social media - I’ve eaten here forever , since the very first mukta mahal , ok I don’t eat Indian often but when I do I use various Indian all around the areas so I can change it up a bit - today I ignored the bad publicity and give these guys a chance , I ordered the chicken tikka korai amongst other things and I have to say the curry was by far the nicest curry I have ever eaten from a takeaway_, it was delivered on time - piping hot and full of flavour - the chicken was great quality and despite the negative criticism I will keep using these when I choose an Indian , I am under the impression that the hygiene inspection includes paperwork in their findings and this probably had an impact - the owner of this place is 34 years old - he’s giving it a go and ok he’s made a mistake but hopefully people will give him chance to put it right and use it as a learning curve - hopefully this business will remain open