Thatched House pub in Barking and Dagenham

I had the lamb, but the onion was too much on it, good party space, and few A/C present, which made the place too hot after a while, and the female toilet smelled bad. The DJ did a fab job, mixing both old with new songs Afrobeats and foreign music. Good and professional staff and i liked that there were enough bouncers present.

This place is full of flies . Flies are all in your food , the hygiene is so bad . This place is disgusting

First time, visiting from LA. A vibe for sure!! Great music, mouth watering nyama choma, diverse crowd, mainly Afro diverse. I plan to be visit anytime I’m in the UK bet!!!❤️

They serve real african cuisine and their fish is outstanding 👏

An amazing place to unwind ,array of African cuisine as well. Worth it

It’s a lovely place and friendly services.

Although this place is meant to give the authentic Kenyan choma place, it has become too expensive over the last year. A serving of Choma is now £17, one fried fish is £23, a plate of Sukuma is £8.50, Ugali which is £4.50, the potion is too small and can’t feed a grown person. They even charge for fresh chilli separately, at £1 a portion. Even with the hefty prices, customer service is very poor. T.

One of the waiter was very rude. The food however was good except for overcooked vegetables(sukuma wiki)

You’ll love everything about this place, friendly staff, food is amazing and you’re welcomed in a very warm way.

Loved the food…it was delicious and the service was amazing.. Vamsi looked after us very well.. ❤️❤️

It's disappointing to wait for 2hrs to get your food. It's clear there is a lack of staff. To make it worse the manager Zack has zero customer skills. Shows no intrest in customer care. When questioned why the food takes so long with children waiting for food. His response "Yes they must wait". Ridiculous in 2024.

Very approachable and well pleasant towards Customer. Outstanding and Exceptional service. Thank you Mr. Vamsi

Vamsi served us well, very professional and warm to customers

I enjoyed the service. It was on time and staff member Vamsi was really good, Thank you very much.

The first time I visited, I made payment for food and wine and I told the staff I will pick up the wine later when I finish with my food. When I needed the wine, I was told the person that served me is on break so I will have to wait for about 45mins when she returns before I can get my drink.

Delicious food for a very fair price

Beautiful place to chill especially on a sunny day..the food is amazing and price worthy

I had a very good time at tached house and the girl called Jyothi served us so nicely she has the best customer care. Surely will come back because of Joythi.

Food was good and drink was nice but however the bathrooms have too many flies inside, of which is very off putting. The TV was loud that I couldn’t enjoy my food properly.

Vamsi is a nice guy and very professional

Vamsi was excellent! Very patient with us, a huge group of excited women. He served us with grace and fulfilled all our wishes!

Such a wonderful place to be although I was pissed they didn't let us in with our jackets yet it was freezing

Great East African touch. I liked the vibe and enjoyed the food.

My main review is about the service by one particular employee. His name is Vamsi. He is just the best. Very polite, respectful, attentive and always makes sure you have everything you need despite how busy he is. Go Vamsi!

I like your food and services and the care from Vamsi.

Jyothi was awesome. Best choma, sukumawiki, Tilapia, Ugali I have had a years. place to be in East London

The girl jyothi gave me the best service whenever I visite the thatched house and the chief Ruben gave me the best food excellent

Vamsi gave us a quality service

The Toilets need sorting especially as this is also a restaurant

I recently visited the Thatched House Pub and enjoyed the classic local pub vibe, complete with a wide selection of drinks and a cosy atmosphere that made me feel right at home. I've added it to my barguide.london site too!

Good and friendly service by Jyothi. We had a good Birthday celebration for our friend. Thank you for the free birthday decorations. Best wishes

The food is always great at Thatched.I was served by this young man called Vamsi very polite friendly and always serves you with a smile on his face. I wish they can all be like him.

The place to be for the best in African cuisines. Friendly staff and Manager. They are ready to go the extra mile to make you happy

We were served well and food was fantastic

Vamsi provided good services today at in the meeting room. He deserves promotion 🏆

Lovely pub, we came here for a Sunday roast which was a carvery. Food was excellent and well priced. The people working were lovely and welcoming

Vamsi, is a very good man, he pays attention and serve customers with utmost happy mood and ready to act fast to customers request. This man should be rewarded and promoted. I am happy with the services I received from Vamsi

Nice place to eat and vibe on Fridays and saturdays

Vamsi gave us best service, made our stay the best.

They have nice food,great atmosphere but you have to pay a pound for your coat,I think they charge like £10 on some Fridays depending on the hour.

Great place to party on a Saturday night!

Vamsi was amazing he was on top of things from the word go, he is an asset to the company well done to him please keep it up.

Last Friday Yaaay’d! Old school RnB and Afro beat fusion on tops. Vibes on Vibes. Ambience. Well, linked and made new people from all the worlds. I’ll definitely recommend and bring my squad. Hoiye Kenyan’s our very own sensational. Piga’ad MaTuskers back2back.

Staff are a pleasure to deal worth very welcoming. Served by Jyothi. What a pleasant helpful lady..wish there were more staff of her calibre.thank you Jyothi.

Service was okay before but is now even better with new staff. We have recently been attended to by a great lady called Jyothi who was cheerful and helpful. More like her would be helpful.

Great atmosphere even better food and the music and security is always on point and the staff they're really trained well and they're beautiful and respectful especially there is a Asian girl sravani she is very respectful and gave me great service. THANK YOU 😊

Listen… this place is my go to. The best African club/bar in Barking, the prices are always fair and the service is top tier. The staff are super respectful.. shout to Sravani and Gloria… these ladies are a vibe through and through. 🔥 🔥 🔥 5 out of 5. Be respectful and you’ll be treated very well indeed.

Love the place. Great experience always. The food was amazing, but chapati was a bit dry on the night.

Very nice place to eat and drink

No orderliness and attendants are not coordinated...really a disappointing experience

Always excellent for food and drinks. Shows sport on big screens in all parts of the pub. Very friendly and pleasant staff.

We enjoyed nyama choma and ugali the Kenyan way. Kudos

Affordable drinks, good food and friendly environments of multi cultural club. Holla champion 🏆

We traveled from Sheffield to celebrate a friend’s birthday in London. We chose Thatched house, BUT, As a Rastafarian, I was told to take off my hat or to leave. As a result of this, I had to leave as I wouldn’t take off my hat. I pleaded with the manager who was very rude and told me it was their policy. I then asked for my entry fee of 10£ and was told NO! The security guards in the place are all very rude unapologetically. I had to sit in the car whilst I waited for my friends who stayed inside to celebrate a friend’s birthday. This was highly upsetting and will never go back there again.

Bought drinks in excess of 200£ & 50£ entrance fee however they expect you to stand at the Bar. Shocking unprofessional not that they know what professional means. Avoid. Sad and overall bad

Proper friendly pub, good vibes

It was alright to be fair . It was busy with people at that time of the day . The customer service was good . In fact, one of the ladies, with all the pressure, was so calm and steady . As regards the food , i enjoyed the grilled meat, but I didn't like the sauce for the grilled fish. It was a bit too water, and i think the plantain was quite tiny . My favourite thing was the grilled meat and the two customer attendants that I met with .

It was fun. I was there with my long time friends.

Very poor customer service and very rude manager. If you don't speak their language stay away.

Great place for East African meat tastes

I would say it ok for any African Restaurant Place is big, or should i say huge More of pub setting. Though not family welcoming the chairs not built or set for children friendly environment. Has no quiet space full loud entertainment if you need quiet environment to enjoy your meal definitely not Thatched House. The staff need training in-terms of customers services. Rude and have attitudes. I have never 👎 reviewed staff’s behaviour but definitely unacceptable and unprofessional. A disappointment Toilets extremely filth . Smells like no regular cleaning done. Lack of seats as it is chaotic. Definitely not children friendly However the overall food experience was great.

The fried fish is spot on. Nice music, DJ is good and kept everyone on their feet.

Great 👍 authentic African cuisine

The place was dominated by Nigerians and few Kenyans though offering great food and African cuisine the workers couldn't be bothered less to serve you and the door man was the worst in attitude ever chasing away new guests at will.

We went for a nite out but the service at the door was v unacceptable. The security guts were very rude and aggressive. We were compliant with the search but the their customer service was appalling to the point the the guy just said"Take back you entrance fee!".Appalling experience for us.

Great Kenyan Cuisine, nyama choma and Tilapia.

Nice place to wind down after a stressful week. Enjoyed the food and the Dj was on top of the game.

A place to visit if like nyala choma and dance

Security guards are a bloody joke ,the lot of them all bunch of idiots and it's a pub and not a club charging £10 per person don't waste your time money and effort avoid at all cost !,if possible

Security guys are extremely rude, they no manners at all, geez, good luck to you who are pretending to enjoy there

Unprofessional & rude staff, service is bad - security guard asked friend to remove his turban - shows 0 awareness of other cultures. Also have to keep on chasing the staff up for your food order, a simple Chioma took 45 minutes to be served. Only come here for the music and drinks. Don't entertain the security, just comply and move forward they are a headache.

Was nice to get to mingle with my fellow Kenians..As usual the food was magical..

Best place to be in east london..food is just fabulous and mouth watering.

Poor customer service at the entrance. I have not seen such things

Very nice food especially their TILAPIA FISH ,SALAD and PLAINTAIN

Looking for a mixed race party atmosphere? This is a place you would enjoy in Barking

Awesome! We had dinner with our Kenyan friends. Delicious nyama choma, ugali & fried tilapia. Crazy big portions too. I miss back home. Now I know where to come when I’m in London. Good food, good people, good vibes.

Gives you the home away from home experience.

Great Kenyan vibes. Felt like i was back at K1. A go-to for every time I visit London.

The food is good and generous. The service is friendly.

Food was excellent. Gets a bit packed in there though.

I think its the manager or assistant manager, he's quite obnoxious and pushed my friend and I out of the way in the bar ,disregarding the que ,I mean you could be a better host ,we only found out he worked there wgdb we saw behind the bar or it would've kicked off ,the tall man with dreads ,also constantly recording patrons without consent ,he should do better . But outside that, good vibe & music

I popped in just for a quick drink, it was packed up, very festive. Bar attendants, waiters and door men are very professional and welcoming. Parking is a bit complicated...

The food and experience is absolutely amazing...

It was a very enjoyable night out had by all our party. Good music and amazing vibe. Definitely go again

Good music and the atmosphere was amazing.

Very good service in the fish was delicious

A 9ce Place to catch up with friends after a Long week of work work work (Lol 😂 )..There is not no much space to Dance for people with their Dancing shoes on ready to Bubble , After 22:30 , It would be Ideal to Close the Snooker Board Area and Make that Space a (Dance Floor 🤣) Ready for All the Dancing💃 🎶 Queens and Kings Present ...Just my Thought ...🙏🏿

Brilliant night as always staff are lovely atmosphere is amazing and the food is delicious

I ordered take away from these guys and the food was absolutely nasty.... I cannot believe the audacity of the manager telling me the food is fresh and that I'm mistaken.... How....? I'm here eating it and the food is absolutely trash... Absolutely overpriced not fresh food... Avoid... You want Kenyan food get it from Joe Gatonye or Nairobi Lounge.... These cowboys are failures

Love this place. Always great vibes

Calm with a mature old school vibe, Good dj though plus nice food and friendly staff, The restrooms are alright and the back pool games plus space is nice.

Lovely place to eat home food. Chef is good. Brings you back home. Manager / Owner is a lovely guy and helpful

I had been meaning to visit for a long time and finally got the chance last weekend. I haven't had nyama choma since visiting Kenya and Tanzania before covid, and had high expectations. Unfortunately the meat was very dry and tough. Ugali and other dishes were fine though. I would try other dishes if I go next time. Atmosphere was 100% great, feel like being in Africa everyone was friendly and footie was on the telly!

Good place for a simple night out. East African atmosphere. Food seems to be freshly made.

Forced to take our coats off and pay £1 in cash! The place is very cold inside! This is a violation of one’s liberty in an effort to extort and make money out of it!

The food is Great, Fish, matumbo & chapatis are the best in town.

So many interuptions for a night out. And very disrespectful door men as they luck training. It feels like you are in a fight with them .

Delicious food and helpful staff

This was the second time I visited this place We came for the New Year's Eve this time. We had some great food, I loved the fried tilapia. The party was brilliant too, great music, nice atmosphere, everyone was friendly. Nobody bothered anyone. Really great, chilled place. I will certainly visit again