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3.7

Based on 791 opinions finded in 5 websites

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Nº 627 in 810 in Richmond upon Thames

Nº 16 of 17 Thai in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..meatprawnschilliduckcrabchickenricemangosoupcookednoodlescurrylambspicyprawnbeautifulcoconutfriedsalad

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We visited this lovely restaurant after venturing through kew gardens and it was an absolute joy. The food was exquisite, the staff were incredibly friendly and helpful, and the atmosphere was warm whilst also fascinating. I would 100% recommend to anyone in the area.

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Gavin . 2024-10-05

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Great little place. Nicely designed inside. Quite cosy. Really enjoyed the food especially the Kra-Pao and sweet and sour chicken. Very helpful and smiling staff!

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MG Sparky . 2024-09-27

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Nice food, with helpful staff. Freshly cooked and tasty. Popular for takeaways judging by the number of bike courierscoming to the door.

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Richard Goldsmith . 2024-09-08

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We had a great meal here last night. Massaman curry was delicious, as was the aubergine and seabass, we also had a selection of starters, which were great. Service was attentive, and everyone we spoke to was friendly. The food arrived in good time, and each plate was prepared with taste. We didn't find any of the food overly spicey as some of the reviews suggest. The menu was clear in terms of spice levels. The decore was nice, and the blosom trees were a great photo op, although i didn't take my phone out. We will be going back for sure.

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Maryam Khorsandi-Evans . 2024-09-08

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I loved it here, we just saw a thai place and thought we will give it a go we were not disappointed, food was great, service too we definitely coming here again

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Joe Met . 2024-09-05

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First time visiting, the food is delicious, and I’ll definitely come back! 💯

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Shad0wsy Wong . 2024-08-24

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Raitakrai is probably the best Thai food establishment in London, and with London being so big that is truly saying something. I had the pleasure of meeting the manager who is very likeable. The interior is very nice and the seating is very comfortable. Out of all of the food places I have been to, this one truly takes the biscuit

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matthew holland . 2024-08-11

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My new favourite Thai restaurant. Food is amazing the staff are lovely and the surroundings are just right

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James Dorling . 2024-08-04

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I ordered from here for the first time as they had mango sticky rice which I craved. I was not disappointed! Lovely warm sticky rice, with tasty ripe mango slices and coconut milk on top. Perfect. (I was thankful it did not come with ice cream as another review mentioned) I also ordered prawn pad thai which was ok but lacked bit in flavour and spice to be honest. Good portion though. Will give this place another try for the mango sticky rice.

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Sophie Tolba . 2024-08-01

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The worst Thai food I have ever had. This is the first time I have tried Raitakrai, only choosing it over my normal local Thai restaurants as they had Mango Sticky Rice on the menu. I ordered the Chicken Tom Kha soup which tasted incredibly sweet (bizarre!) and the chicken was overcooked. Followed by the spicy flat noodles which were beyond average and spicy to the point of it ruining the dish (coming from someone that likes spice). Then I got to the Mango Sticky Rice which was not worth eating. I get that the rice is meant to be sticky but it’s not meant to be one big congealed ball of rice that’s rock solid. The Mango was stringy and soapy so not quality mango and to top it off it had none of the traditional coconut cream sauce but instead it came with a ball of vanilla ice cream. To summarise - don’t waste your money you’ll be sorely disappointed. Far better choices for Thai in Richmond

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Sophie McCormack . 2024-07-26

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Tasty food and service was friendly.

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Vishal Thakrar . 2024-06-28

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As first times go, this was a great spot. Food was awesome, staff were friendly, and the beers weren't bad at all. Food was good quality!

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Sunny Patel . 2024-06-20

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I always love Thai food and I have been to Thailand many times but in UK I finally find a nice Thai restaurant. Very tasty.

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Annabella Hui . 2024-06-20

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Absolutely amazing Thai food! Such lovely staff. And some of the best Thai food I’ve had outside of Thailand!

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Tom . 2024-06-09

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We had the lunch menu and everything was very good Its a very good option after visiting Kew Gardens

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Andre Severiano Ribeiro Baez . 2024-06-07

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It's a Thai restaurant that's worth trying. Because the taste is authentic Thai

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Wimy R. . 2024-06-03

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Would give it 6☆ for food! Loved it! Cocktails were good as well 👌

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Paul Abadesso . 2024-06-03

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Was going to host a party here, but after reading all the reviews especially ones on spiciness, allergies, food portion sizes, prices and general poor service, decided not to.

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OL Ll . 2024-06-02

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Amazing food and atmosphere. Beautiful and cozy restaurant. Can not wait to come back. Family of 5 and everyone super happy :)

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Zuzana Margeviciene . 2024-06-02

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I’ve been here a few times for the lunch deal, which despite its increase in price, seems reasonable in terms of quality and quantity. Decided to bring the family here for a dinner and we were incredibly disappointed. We got the deluxe platter for 2 people, which had insufficient quantity of starters and of poor quality. The kra pao had far too much chilli to enjoy, yes it has 3 chillies but there were more chillies than rice. The massaman curry had 2 chillies and was not spicy, although tasted good. The pad thai did not taste good, the vegetarian version only had a few pieces of tofu and the prawn had not many prawns. Overall quite disappointed with Raitakrai, not even sure we would come here for lunch again after this.

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Abbiline Mendosa . 2024-05-28

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Is not authentic Thai food minced pork with rice is too salty and the chicken satay the chicken is sour because of the Chicken marinated for too long causes it to become sour and red… the tonyam soup too sour not spicy…… but service is good only the food….. bad experience

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Crystal Fow . 2024-05-20

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Lovely staff and sensational, fresh and authentic Thai food, 100% recommend!

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Harry HJ . 2024-05-18

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Friends catch up and we decided to try somewhere new and we were not disappointed. This restaurant has great ambience, food and service. The portion sizes were generous and food was tasty. What more could you ask for.

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Zakia Raja . 2024-05-06

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All 5-Stars... Highly recommended Thai restaurant in Richmond... Close to Kew Gardens (Victoria Gate). Recommended dishes : Green curry (beef), raitakrai fried rice, pad thai, etc. There was no menu for kids. But you can ask for a special request, such as pad thai without vegetables, etc. The service was excellent. Toilets are clean.

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Marta D . 2024-04-04

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Most delicious Massaman curry I’ve ever had, definitely recommend.

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Kerry Louise . 2024-03-25

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Amazing tasting flavourful thai food and friendly staff. The portions are a good size too and we have been multiple times!

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Amber . 2024-03-20

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Staff were very friendly and accommodating, 10/10 service and experience 😊

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Maroshka Alassam . 2024-02-26

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Brilliant food amd service 😋 next time I will take some photos

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Yolimar N . 2024-02-20

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Visited a few times in Richmond after going to their establishment in Earls Court. The food is just the same in taste and quality. Only small issue was both times in Richmond they didn’t have the salmon available. Would recommend.

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Globe Trotter888 . 2024-02-18

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Absolutely lovely authentic food. They have a great range of dishes including really spicy options which my husband loved. Highly recommend 👌

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gabriella smoczynski . 2024-02-14

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We‘ve ordered the Dim Sum, Satay and Pad Thai and all three were very bland, the Pad Thai was missing spices at all. Not the best Thai food I’ve had.

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Alexander Wiede . 2024-01-20

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I went to this restaurant on the weekend and had the lunch menu. The food was disappointing and lacked flavour. Not the best Thai food I have had

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Fumi Brown . 2024-01-13

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Good food & service, just a touch slow. A definite winner on food; just good hearty food!

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Bijal Mandalia . 2024-01-01

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Excellent meal! Amazing ambience and decor. Really lovely host and attention to detail. Menu was well explained. The food was spicy but we were advised and we love it spicy. We will definitely come back to try the rest of the menu! Highly recommended

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mide Ojo . 2023-12-23

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The red curry with chicken, the crispy duck and the seabass aubergine were excellent. Very attentive and friendly waitress.

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Anna Bee . 2023-12-20

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We liked the food, but they were inflexible about sides, it had to be rice. I have never faced a situation like this before, won’t be going back. Ran out of Prossecco and Chardonnay 😟😖😖 not even xmas

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Guisela Main . 2023-12-10

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Nestled in the heart of Richmond, Raitakrai Thai is a culinary oasis, beckoning diners on a tantalizing journey through the vibrant flavors of Thailand. Step through the doors and you're enveloped in warm hospitality and refined elegance, setting the stage for an unforgettable culinary experience. The menu offers a delectable array of dishes, each a testament to the restaurant's commitment to authenticity and culinary innovation. With your first bite, you're transported to the bustling streets of Bangkok, the serene beaches of Phuket, or the lush jungles of Chiang Mai. Raitakrai Thai is more than just a restaurant; it's a sanctuary for the senses, where gastronomy and hospitality converge to create an unforgettable dining experience.

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Tyler Hewitt . 2023-12-04

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We found this place by accident. Enjoyed everything. Returned with friends as soon as we had an excuse. New most favourite place. Delightful. Delicious. Helps if you are familiar with Thai cuisine . Of course staff are very helpful and will advise .

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may c route . 2023-12-02

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Great little Thai with friendly staff and a great value fixed price lunch option with lots of choice for starter and main at £9.95

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Judy Jarvis . 2023-11-19

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My wife and I came here for our 4th year wedding anniversary, we were welcomed in and were taken to a specially set up booth by the Manager, the staff were so friendly and the atmosphere romantic. The food was all so good and when I ordered dessert the manager made it so special by coming out personally, with a candle in the dessert and made my wife and I feel so special on our big day. I would highly recommend anyone to eat here.

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Ravneet Sandhu . 2023-11-18

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Was amazing highly recommended 👌

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Linda Roach . 2023-11-05

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What a lovely gorgus beautiful looking thai resturent definatly a hidden gem! A very authentic thai place! Highly recommend this place if your a big thai food fan like me! Can’t wait to be back! And defo try the scallops and king prawn dishes and there amazing mocktails like pina colada

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Shah Jahan . 2023-10-28

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Literally the best Thai food in London ever!

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mizuki . 2023-10-24

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Great place to dine on some Thai food.. very nice..

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Roger Tharma . 2023-10-06

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Perhaps it was just the dishes we chose, but it felt very much like the food had been assembled from pre-cooked sauces, meats etc. Hot food arrived lukewarm, but summer rolls ice cold. I got the sense that they had been pre-rolled and kept in fridge. Service friendly, reasonable prices.

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Kim Bast . 2023-10-04

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The area has a good range of Asian restaurants, we chose Raitakrai and wasn't disappointed. The decour is pretty, stylish and really gives that Asian feel. Service was excellent. I opted for the grilled Sirloin which was juicy, succulent and delicious. Also recommend the green tea ice cream to follow.

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Greg Ferrari . 2023-09-27

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Food was very tasty and portions were large. Well priced as well with good service Would recommend

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Tracy Boulton . 2023-09-27

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Great food and service! Well recommended!

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Amer Da . 2023-09-22

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Exceptional food and service. The food was very flavourful and would highly recommend!

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Cassie Q . 2023-09-21

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Food was disappointing snd the service charge ludicrous.

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omq itz Ambers ASMAR . 2023-09-16

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My favourite Thai restaurant! Simply the best, great service, food and cocktails. Love the decor, fairy lights and floral displays inside :) have been back many times

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Aman D . 2023-09-08

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The food was extremely spicy (much more than in Thailand), even though I specifically asked for not spicy food. But the staff was very friendly and the restaurant is very nice.

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Daniel Moldovan . 2023-08-30

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I found the dishes super tiny - mains were the size of starters. Taste wise was ok

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Theo bit . 2023-08-27

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Had dinner with a friend here. I've had great margarita cocktails here in the past and new cocktail mixologist, Henry, had been well trained! I have tried a variety of dishes at this restaurant. This time, I had the Taro fried rice, which was too heavy for me, containing cashews as described but also potato. I have had delicious noodle and other rice dishes. Well located - not far from Richmond train/tube station.

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Jacqueline Hendriks . 2023-08-15

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Best Thai I have had since leaving Australia 6 years ago. Totally authentic and proper spicy!

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Trudie Newcomb . 2023-08-08

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Best Thai food in Richmond. Authentic, spicy & mouth watering flavours. The service was great & the staff were friendly. Such a beautiful interior with a modern take on Thai Cuisine. Will definitely be back in the future. Also reasonable pricing for the quality of food you’re getting. Perfect for a date, a catch-up with a friend or even a solo dinner night.

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Tyler Hewitt . 2023-08-05

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Good quality Thai food, good menu and efficient service. Attractive modern interior. Seemed slightly expensive but acceptable prices given the quality.

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Keith Hills . 2023-07-28

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Loved it. Great food and great service. We shared some prawn crackers, fish cakes and spring rolls to start and then had a main dish each. It was all wonderful, as was the bottle of wine.

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Lisa Cutts . 2023-07-23

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Very authentic Thai cuisine in Richmond, London. Great starter variation. Very nice atmosphere.

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Olaf Schänzer . 2023-07-23

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Raitakrai Thai such a lovely atmosphere and very reasonably priced. But the food was really over the top. And when it says spicy 🌶️ in the menu you better believe it. It’s really spicy. Beautiful ambience.

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Maxmillian Victor Alvaro Rodrigues . 2023-07-15

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Shocked at the reviews here. Tastes maybe slightly better than a random high street thai. Charges like they are something special. Barely had enough rice to fill a spoon.

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Mitchell Marshall . 2023-06-30

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We always get take out from here and this place does strongly hint at Thai food. If you are craving thai comfort food, then this is your place. A little pricey for the food but nonetheless still affordable. Their Pad Thai is just stunning! Cannot recommend this place enough. If I wasn't so impatient with my appetite then I would've taken a picture of the food, haha! Honestly, would recommend.

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May . 2023-06-28

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Good people good food but massively overpriced for what it is. I mean £16 for a king prawn pad Thai that had 3 small (not king sized) prawns in it is an absurd amount of money to be asking for a pad Thai. Typical London establishment no grip on who they are or what their food means in terms of cost versus expectations.

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Gary Toshack . 2023-06-28

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Like being back in Thailand all over again. May (sorry if it's the wrong spelling!) was a truly wonderful hostess, in fact all of the staff are so friendly. She was very sweet and happily recommending me different dishes to try, of which I ordered all of like a glutton. She put up with my poor attempts at speaking Thai, and even discouraged me from ordering their hottest dish on the menu... which I obviously ordered anyway. When it was all over, my mouth was on fire; my hands hurting from using chopsticks like someone who doesn't know what chopsticks are, and my belly is 8 pounds heavier. 5/5, will be back very soon.

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Rúni Brockie . 2023-06-26

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I went there last night, the food was great.❤️👌👍

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Wilaiwan Treesunthorn . 2023-06-26

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BEST Chicken Satay in London for sure 😀❤️

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A Mrg . 2023-06-25

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I ordered prawns with glassy noodles, they had no taste and there wasn’t a sauce , just a spicy dip . Very disappointing!!!

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Rani Gill . 2023-06-20

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The food is delicious and the service is good. I want to come again next time.

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Kane Lee (Kane) . 2023-06-16

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Nice and polite staff. Food is tasty, but portions are beyond tiny. Like main courses are the size of a small/medium starter. Also a bit cheeky to get charged £4 per small soft drink/coke/juice/tea.

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Alegooglehome None . 2023-06-12

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Excellent food. Nice staff and place

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Simona Anile . 2023-05-31

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Beautiful ambience. Food is delicious. Service is excellent.

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Jayashree Mukherjee . 2023-05-29

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Amazing food. I went for the crisp duck Red curry with sticky rice, just fab

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Justine Quarrell . 2023-05-20

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Do not go here if you have allergies. We looked online at the menu before we came to check if the pad Thai had gluten and it said it didn’t. We turned up tonight and had a feeling to just double check and ask if it was gluten free, the lady said yes but it had soya sauce in. so I asked if the soy sauce they use is gluten free and she checked with the chef and it is not and has gluten in it! I can’t believe that a restaurant can get away with incorrect allergen information on their menu. Had we eaten this dish according to their allergen menu, we would have been extremely ill! We then had to walk out and try and find another restaurant at last minute.

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Olivia . 2023-05-07

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Amazing food and very good customer services.

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Ceren Kenar . 2023-04-27

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Best ever Thai restaurant in Richmond. Foods so delicious great service and lovely atmosphere ❤️

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K Pat . 2023-04-18

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Dim-Sum tasted unpleasant, asked waitress to replace with Spring Roll , again from the quick lunch menu. She refused - said as I had bitten into it, she wasnt allowed to. Beyond unreasonable and poor customer care. The meal also was very average. Far better Thai restaurants locally, and to be treated in this fashion, quite extraordinary.

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henry boxer . 2023-04-17

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The food was phenomenal, some of the best Thai food i’ve had in London especially in the South West/ Richmond area. With competitors like Thai upon Thames and Sopa Thai, this restaurant is my favourite. The staff were so very friendly and accommodating. The menu had a great variety of dishes with a lot of alternative meat/protein options, making it the perfect restaurant for anyone’s dietary needs. The service was amazing and super speedy. I had tofu satay and the floating market rolls as a starter, then as I main I had the tofu green curry with coconut rice. My dad had chicken satay and dim sum which has prawn and pork in it. He also had roasted chili beef as a main with egg fried rice. My mom had vegetable spring rolls as a starter and the cashew chicken stir fry with coconut rice for mains. My parents both said the chicken satay was the best starter out of everything they ordered and the floating market rolls I had were impeccable. The green curry I had was probably the best I’ve ever tasted it was extremely delicious and both my parents said their dishes were excellent. My parents had rosé which was nice and apparently very good value for money. The restaurant was slightly empty with only a few other customers however, this was not a problem or a surprise for a Thursday evening during Easter weekend. Whilst being at the restaurant though, there were plenty of delivery drivers and pick ups so it is clearly very popular. The waitress had also told us that it can get very busy on the weekend so I would say it’s always best to book as we did book about an hour before.

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al capri . 2023-04-07

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It's OK but the food is not amazing. Not authentic Thai food. It's tasty and nice but not authentic.

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Miriam Alonso . 2023-03-05

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So I ignored the decor, since the place was still new, I came for the food. I ignored the rooftop lounge music and the chilled yet happy ambience it created, I came for the food. I was very happy with the service but sometimes that could be because a place is skilled at appeasing; I came for the food. And then the food came to my table, and suddenly I'm here writing reviews of an awesome first visit, amazing duck (spicy), the lamb (lovely), then the sirloin, yes I ate out of everyone's plate, then I'm dipping broccoli in the spicy duck sauce, couldn't get enough of it. Will definitely be back. This is unfinished business. Too good.

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Baba Ikazoboh . 2023-03-04

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Excellent Thai food experience. The staff were very friendly. My family was greeted and taken care of greatly at our whole dinner experience. Will recommend the chicken noodle and veg Thai Green highly. Very family friendly place.

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Advina Rebello . 2023-03-03

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Had a really great lunch box here. A cute little boutique place an authentic Thai food @kew London recommend!

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A J . 2023-02-22

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Lovely decor. Nice food and staff we lovely. The shared started platter was a little expensive for what you got. But main course was super tasty

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L A . 2023-02-20

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Authentic Thai restaurant. Staff are friendly and knowledgeable about the menu. The food was really good. The restaurant is decorated nicely with small tuk-tuks and flower features in some corners. They have an extensive wine list and have beers a s well. Surprised by this find and would recommend as a place to dine if you enjoy Thai food.

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Jay Tatlock . 2023-02-17

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Great food, lovely presented, helpful and friendly staff, beautiful atmosphere.

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M D . 2023-02-06

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Such a great find! Delicious food and such lovely service. Nice ambience too - pretty decor and nice music! Will be back!

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Chloe Musson . 2023-01-29

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One star is for the decorations. The food itself deserves a one star rating considering the price.

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Jeff Sun . 2023-01-29

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Good food especially the crispy papaya salad, great service and ambience. Will certainly return

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Imran Ispahani . 2023-01-24

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Expensive but very tasty and authentic. Very small drinks selection.

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Town Inventories . 2023-01-15

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Duck curry was decent Spring rolls a little soggy and sorry looking, frozen cheap I think Pad Thai was smothered in brown sugar and too sweet for us to finish it - very strange and unnecessary way to ruin a dish

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Andy . 2022-12-27

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Visited for the first time for lunch. The 2 ladies waiting table couldn't have been more charming and helpful. The food was delicious and plentiful and we will be back to try some more dishes. Decorations beautiful and tables spaced out comfortably. A great first experience!

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Kaarina Manzur . 2022-12-13

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I have lived in Richmond for 5 years and never been satisfied with any of the Thai’s on offer. This place is superb, it is the best I have had in London with really fresh ingredients and tasty authentic flavours. I now have a go to

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Chris Casey . 2022-12-08

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Really good food, and the restaurant interior is beautiful. It is pricey, and I was really surprised that they charge you 50p per take away box. I've never experienced that before!

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Akkaside Music . 2022-11-29

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As visitors to the area and not knowing where to eat out, I picked this restaurant because it was close to our hotel and we like Thai food. We were not disappointed, the food was delicious, the chicken satay for starter and the grilled lamb were our favourite dishes but we also had Pad Thai and the spicy duck with basil. The staff were very welcoming and attentive. I hope to visit this restaurant again if i am visiting Richmond again.

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Sarah Wilk . 2022-11-19

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Very pretty decor but disappointing service and food. The table to seat 5 of us was too small for all the food we ordered ended up knocking w whole plate of food over myself and the waitress knocked over the sauce and was not too bothered about it. Was so looking forward to it as the food on thy website is so well presented but lacked flavour in all the dishes the fish was watery and nothing like I had imagined which was a real shame

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Allahnna&davina Makeup . 2022-11-12

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We had a pleasant evening at this restaurant but it was a pricey night out for an average experience. The starters we ordered were tasty, the mains were tasty but too spicy and the flavour combinations weren’t quite right - we had a venison Thai curry and a beef salad. The waitress offered us to take home the leftovers to which we agreed but I was a bit miffed we were charged 50p for the privilege considering the total of our bill. Would not rush back, considering there’s much better local options.

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Lara Proctor . 2022-11-12

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New restaurant in the area Beautiful decor Polite staff Good food but i have had better for the price we paid. A bit expensive but a good date night experience We ordered veg set menus.

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Bhawna Mirg . 2022-11-12

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We went here (only opened quite recently) after a play at the nearby Orange Tree. Attractive decor, friendly staff and an interesting menu. Not Thailand prices but what do you expect in post-Brexit Engerland? We each had a Singha beer, jasmin rice and swapped half way with our mains, Beef Jungle Curry and Spicy Duck with Basil. Both had 3 chillis on the menu. We were warned they really would be quite spicy and they were, but we've been all round Indo China incl super-spicy Luang-Prabang and love tasty hot dishes. They would have been too much for some, and the Jungle Curry was hot enough to make me hiccough for 5 mins but both were delicious. An excellent addition to our (fairly) local dining options.

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Eric Baker . 2022-11-11

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I can't talk good enough about my experience at this restaurant. The service was amazing, friendly and went above and beyond by checking every ingredient of the dishes we ordered (after we informed them about an ingredient intolerance) and were very honest and helpful. The restaurant decor is great with a relaxed atmosphere when we went. The food was mouthwatering, great presentation and full of flavour. We like spicy food, at we loved it here. Note: If you don't like/can't handle spicy food, be extra careful on what dishes you choose (as you would do in any other Thai restaurant).

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Andy Gruber . 2022-10-28

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First time dining at this restaurant, the deco is fresh and warm. Staff are very polite, and make you feel welcome. The food is excellent. Highly recommend

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Tang Yiu . 2022-10-16

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Excellent food! Great value and friendly service

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Y Chen . 2022-10-15

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Thai
outdoor_seating_76288takeaway_76288delivery_76288

Fui a visitar a unos amigos que estaban justo fuera de Londres. Nos recomendaron un restaurante tailandés así 5 de nosotros fuimos a este lugar. Me quedé muy decepcionado. Mi plato era demasiado picante. Intenté comer el arroz pegajoso, pero nunca he tenido arroz pegajoso con las especias. Es que como el chile jalapeño peppers triturado o algo en el arroz. Lo odiamos. Pedí un té helado tailandés para refrescarse la boca, ya que el vino no hacer el truco, pero el té nunca llegó. Nunca volveré a este lugar.

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4.2

270 Opinions

location-icon346 Richmond Rd
Thai
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Delicious Thai food served in a comforting authentic fashion. The panang curry was deep, rich, and the perfect amount of spice. The staff were very welcoming and attentive. Will definitely return!