Thai & Pie in Barking and Dagenham

This is concerning Order ID: 1037270301. My mother and I are extremely disappointed in the order that we received on July 24, 2023. I chose to order from Thai N Pie due to the restaurant being rated 4.9 out of 5 stars on Google, the highest rating I’ve seen from a restaurant so far! I thought that the food would be good, I was wrong. We ordered: - 1 quantity of Fishcakes (Fried marinated fish cakes served with sweet chilli sauce). - 1 quantity of Pak / Veg Drunken Noodles. - 2 quantities of Double Thai N Pie Special Fish Burger (deep-fried Thai N Pie special fish fillet topped with melted cheese, served with chips and coleslaw). Both the "fishcakes" and the "fish fillet" in the fish burger tasted like processed meat. I originally thought it was chicken, as I only eat fish and I’ve never seen fish like that before. It was the worst fish food item my mother and I had ever tasted. It was inedible, and we spat it out and put all of the fish in a container (I’ve put them both in the same container in one of the photos attached). Oh my goodness, it was so disappointing to see that the fishcakes and fish fillet were essentially the same. Absolutely disgusting and terrible! The Pak / Veg Drunken Noodles had massive chunks of green pepper, mushrooms, and a slice of lime. I’ve attached photos for your viewing. Overall, my mother and I only ate the coleslaw and chips out of the £44.80 worth of "food" we spent. 0/10. Update: On July 25, I sent feedback to Thai N Pie via their website, to this day I’ve received no reply or resolution.

I came in on a rainy day and I loved it. The service is really quick and all the servers were friendly and helpful. I respect that it is Ramadan currently so the images are of the iftar service and it was absolutely amazing. I am so full and appreciate this a lot more than dinner after a long day. Will definitely come back :)

Lovely authentic Thai food, so flavourful. Tom yum soup was amazing, food is nothing short of flavour. Will definitely visit again

Surprisingly great tasting food and a welcoming atmosphere. All the dishes served tasted great and was very filling. Not the biggest issue but service could have been a little bit better at the start when the place wasn't so busy yet, but as more staff arrived the service got a lot better. Would recommend for those looking for a nice local meal at a decent price.

This is my favourite restaurant and chose to celebrate my birthday here. The food, service, atmosphere is all top top quality. Their very organised and reasonably priced for such flavourful food. A very happy repeat customer!

We dined at Thai and Pie for dinner tonight, and as an Asian and a fan of Asian cuisine, I was eager to try their offerings. The egg fried rice was excellent—flavorful and perfectly cooked (5/5). The chicken Thai Tom Yum was decent but didn’t particularly stand out (4/5). The chicken satay, however, was a bit too heavy on the sauce, which overpowered the taste (3/5). I ordered the lamb chop for myself but found it challenging to review. Personally, I didn’t enjoy it as the meat had a strong smell that lingered, and the dish looked more like a curry than a traditional lamb chop. However, my husband tried it and found it quite good, so it might just be a matter of personal preference. The highlight of our meal was the prawn crackers served with chili sauce—they were delicious and well-prepared (5/5). We also loved the drinks, particularly the strawberry milkshake and orange juice, which were both refreshing (5/5). The service was excellent, and the atmosphere was pleasant (5/5 for both). Most importantly, the pricing was reasonable and worth the experience (5/5). One thing to note—Thai and Pie is a cash-only establishment, so make sure to bring cash with you! Overall, it was a delightful dining experience with a few minor misses but plenty of highlights. We’d definitely consider returning.

Absolutely love the food here, really fresh. The curries are so flavourful and the pies are really good too! I’ve tried the soups are wings too - both are delicious. Mocktails are all amazing too. The staff are very kind too

We had a fantastic meal here last Sunday with my mother, sisters and all our children. The experience was wonderful from start to finish. The staff were incredibly attentive, making everyone feel welcome and comfortable. The food was absolutely delicious with options for all ages. Thank you for such a warm and thoughtful service, making our visit even more special- we’ll definitely be back!

Every time I’ve come to eat here with my family, the service has been fantastic and the food has been delicious! There’s a variety of dishes to suit everyone :)

Thai & Pie is becoming a family favourite. We always get a lovely service & the extensive menu has something for everyone!

Absolutely tasty food, will definitely recommend and visit again

The customer service is really bad. They were super pissed off, particularly with the crowd and the young members of the family. It was a bad decision to go to Thai n Pie to celebrate a special occasion. We paid around 500 pound but the service we got in return is really disappointing. At some points, it feels like they can’t stand us in the restaurant any longer.

This place ranks among the finest I have visited. The cuisine was exceptional, with every dish deserving a perfect score of 10 out of 10. My personal favorite was the pad thai, which I highly recommend. The mojito also received a perfect rating.

I have been there yesterday with my friends almost 25 peoples with kids to celebrate my friend bday. But it was very disappointing by the rude behave by the staff. One Bengali tall less hair guy served us but he was very rude. Don’t know the manner how to talk with customers. Even he didn’t like the kids was enjoying . The front side we all were there no other customers after all he seems like not happy. Talking like rubbish. Of asking tisssues serving us one piece tissue. That guy may be one of partner or owner showing too much attitude. We spent lot of money there but no greetings no bye it’s like was waiting to kick out. Really disgusting. Food was not good enough. Tom yum soup was disgusting. Buffalo wings was also looks like chicken shop wings. Thai pai special rice on pineapple is not good enough as its price. Mojito not good only mixed syrup. I don’t recommend this shop and I will go there anymore. Too much disgusting. They need to learn first how to talk with customers how to greet them after payment how to say bye thank you. Need course .

Went here yesterday evening. Staff were really good and helpful. Went with the family (4 of us). Sitting at the front, but because of another group who were being rude and noisy and letting their kids run around like it was a park, the staff kindly offered us a seat in the inner part as they could see we were being disrupted by the other group. Food was great, definitely recommend the Tom yum soup and the steak. The family is already planning our next visit.

We ordered from Thai-Pie as we usually eat at their restaurant and the food is always great. The food was delivered hot, nothing spilled (including the soup) and the food was delicious. 👍🏼

Food was good, great service from the staff. Recommend

Brilliant thai restaurant with a very tasty Tom kha soup, green Thai chicken curry and stir fry khao pad sapparod served in a pineapple shell! Food was tasty, authentic and full of flavour. Great service and fully halal... Bravo!

The food was as good as (or even better!) than the food I’ve had back in Thailand, and the service was great as well, they were so nice accommodating and served with a warm smile. I hold definitely return soon! Tried the pad Thai veg and pad Thai mixed Pad Thai veg was packed with a lot of veggies and the mixed pad Thai was filled with enough meat and prawns. The Tom yum soup is a must have if you visit these guys. The veg gyoza was nice and crunchy and soft on the inside. So was perfect as well. The strawberry mojito was a very refreshing drink as well. P.S. It’s cash only but there’s a cash machine right across the road.

Lovely meat is very tasty n spice is spot on

great delivery very patient driver

First time eating here with the Mrs. The place is very clean and atmosphere is very good, coupled with the location in terms of parking. I ordered the pie dish, which looked amazing and was very filling and ordered the bbq buffalo wings, which came off the bone. The staff here are very welcoming and the manager/owner was very nice and down to earth. I will definitely be coming here again and would recommend this to others without a doubt.

This hidden gem serves the best pies in town made freshly in house. Enjoyed many loveky meals here and great service from brother Jamil.

Food and service was great and very welcoming, will 100% recommend

Top class food really enjoyed it

The food was cooked quickly and the delivery was near the start of the window. The food itself was very tasty and I will definitely be going back for more

Alhamdulillah we had a family meal here! All the big ticket items had great flavour and the kids meals filling and tasty too mashaAllah. Drinks and specials were good too! Place is super clean and service top notch with great advice and recommendations.

The food and service were both excellent. Unfortunately, the basement floor was cold, despite the presence of a fan heater.

Alhamdulillah we had a family meal here! All the big ticket items had great flavour and the kids meals filling and tasty too mashaAllah. Drinks and specials were good too! Place is super clean and service top notch with great advice and recommendations.

Beautiful decor and ambience. The food is 5* and the service from staff here has been really friendly, made us feel welcome and often checked up on us for our needs. I will definitely return here as it's difficult to find a restaurant consisting all in one.

Brilliant food! Amazing atmosphere and excellent service!! I’ll definitely be coming back!

Food was really good. Service was amazing.

Hate to be this harsh but the food just wasn’t very nice. Which is a shame because I absolutely love the mile end branch! We ordered pad thai and lamb pie. We did mention this when leaving and was told we didn’t choose the best dishes, that others have more flavour. Also they have a prayer space which was very appreciated😊

food was great and even though they aren't near us they delivered. Will dedefinitely order from there again as they have a great variety menu so there there is something for everyone.

Best in class food and service!

Food was tasty, curry was a bit too watery. I ordered 1.5 hrs early for a 7pm delivery and it was still 30 mins late.

Very friend Staff and The food surprised me ! Got so much flavour ! Definitely won’t be disappointed ! 👌

Very polite and friendly staff. I asked for mild food and they catered to that. Food was lovely.

Visited the restaurant with old school friends, the food was very authentic and delicious. The staff were lovely and welcoming, looking forward to another visit.

Food was lovely, in particular the egg fried rice and pad ka prow. Lots of flavour and great service. Mocktails were nice too.

Ate here a couple days ago, service and food was lovely. We almost had a choking hazard and owner/manager was really helpful and attentive. Would definitely come again.

The food was delicious, and the restaurant maintained a clean and hygienic environment. I would definitely recommend it

Excellent taste and it was very fresh 10/10

Very friendly service, a nice and relaxing atmosphere and the food was very tasty 👍🏻 I would recommend eating the Royal Scottish pie with sweet potatoes fried and gravy.

Food was great, service was excellent, atmosphere is great and it smells amazing inside 😆

The service was terrible, and the food wasn’t great. Then they tried to guilt us into giving five stars. Ridiculous.

Amaizing flavours and great service

Wow. Don't write this place off on its location or anything else. Easily the best Thai food we've had in the area! My son had the kids burger meal, I was expecting a piece of cheap burger patty - what I didn't expect was prime meat in a lovely toasted brioche bun and lovely chips filling enough for a 9 year old. We ordered a jasmine tea, this was sadly a teabag in hot water. I mean, it's priced accordingly but still... Would've been nice to have something more authentic. In the UK, we've found sate chicken is always underwhelming almost always overcooked, but here it was succulent, toasted nicely in a delicious peanut sauce. Definitely one to order again and easily the best we've had in the UK. My tbone steak was good but not amazing, but what really stood out was the mushroom sauce. Utterly delicious. I'll have the sauce for sure any which way. And the Goong Choo Chee special with egg fried rice. These aren't the tiny prawns you get in other restaurants, these are the real deal. Delicious, large, fleshy. Truly king sized prawns. Cooked in the shell for added flavour and authenticity. The sauce was thick. The flavours intense. The portion great. I'm really curious now about the pies and the other meal offerings. I'll also mention that the tables were spotless, the toilets immaculately clean, and they even have sajjadas at the back. We will be back.

Dirty tables, slow service, and rude staff. The food was bland and barely warm. Really let down by this place.”

Cold food and unfriendly service. Felt like we were bothering the staff just by being there. Won’t be returning.

Great quality food - everything i ordered tasted good Chops - amazing chow mein - amazing green and red curry were both delicious The host was super friendly and welcoming and made us some lovely mocktails Recommend this place and all the food is halal

Bed customer service, the staff is very rude, never order from here again

Visited with friends whilst I was in the area. I had the drunken noodles and they were delicious. Staff were really helpful and friendly.

Great service and delicious food 👍🏼

We came to Thai & Pie after reading the reviews. It is the best Thai we have eaten at. The price was reasonable, the service impecable and food excellent. As I said to Abdul & all the staff, I would not hesitate recommending this place to eat. Thanks

Food was good, service staff were polite and attentive. Restaurant and bathroom facilities were clean. Restaurant could appear a little busy with delivery drivers popping in and out. Overall very good.

Very nice restaurant, the food was really nice. The service was great.

Amazing service and food. Everything fresh and hot. Attention to customers was really good. Cosy place.

Pleasant and enjoyable experience with amazing food

Everything was amazing. Food was excellent along with the customer service. Everything spot on

Lovely hidden gem in Romford with the lovely host Babul who was very welcoming. He made his special mojitos to suit our taste. The starters and mains arrived on time, food was very delicious and filling. Babul was very attentive to make sure that we enjoyed our meal and had a lovely time at his restaurant. Thank you, from Sidra and Bilal.

This was a 5 star experience for me! The food was spectacular! Babul was so friendly and helpful. The service was quick and efficient and the prices were affordable. I see how they got their Best Thai Restaurant Award. I will be visiting again! 😃

Excellent customer service and delicious food. The lamb pie and drunken noodles were amazing!

Delicious food and very friendly customer service, would recommend to all!

Server was very friendly and fast service

Amazing Chicken & Mushroom Pie & even better service from Abdul👌🏼

Had a good meal here with the family. The food was tasty, and the service was great. Highly recommended 5 stars.

The food is very good. I was a bit disappointed that they don't offer sticky rice as an option to have with the curry even though they do serve it as a dessert with cream and mangos. The bathroom was very compact but nice and clean.

Amazing place. It was very clean and food was really nice. We got green curry, pad thai and calamari. Everything was cooked to perfection. Service was lovely too. Will definitely be visiting this gem of a place again.

Amazing service, great food and would definitely come again.

Absolutely amazing food, absolutely amazing hospitality from the three brothers that own the restaurant, beautiful hidden gem

The food tastes excellent and quite affordable. Definitely a hidden gem :)

Really tasty food and amazing service! Would definitely recommend

Excellent service, very hospitable brothers!

Very good food. Good service. Hot fresh food. Highly recommend. Very well priced

This place was AMAZING! food was more than what i expected. Everything was full of flavour. Our server, Babul, gave me great recommendations, and he was so welcoming. I loved the decor and I ended up ordering the Thai and pie special mocktail, dynamite noodles, stir fry rice with chicken, gyoza, and ribeye steak with mushroom sauce. I couldn't fault anything 😍😍 I am definitely coming back. Also its 100% HALAL !

Great food all around. I've been there many times and never disappointed. Only one tip: Please have card payment options. None carry cash these days, and people can easily be put off by that.

Absolutely amazing food and service , tastes 10/10

It was so delicious food , enjoyed the food a lot

Very tasty and service was amazing. Defo recommended

It was a great and experience and I really enjoyed the food and the staff were very friendly

Great food, great people, truly a hidden gem!! Definitely recommend the Tom Kha soup and the fish dishes. The service was excellent 10/10

Amazing service from babul, good food and the strawberry mojito was 10/10

Food was delicious. 10/10. Definitely recommend for people to go

Decent food and very good service. I recommend the wantons and the Penang curry.

Absolutely amazing food and service!!! Will be returning very soon :))))

Amazing food. Amazing decor. Amazing service.

Amazing service, food was superb. Excellent with kids here too

Love the food the service from Abdul is top professionalism. The pad thai rice and chicken chow main is spot on and would recommend Tom yum.soup too. This is by far the best Thai food I had. This is a gem in chadwell heath. A must try you will be won over.

Tasty meals all in a budget friendly price. Most important for me is hygiene, freshness and their quality of taste. They hit 5 stars. I was rushing and quickly passing by to eat in before my errands. So I got wonton super fresh and chow mein noodles and rice n lamb was so good.

Owner is extremely lovely, food was really good would definitely reccomend Pineapple fried rice and chops were the stars of the show!

Visited Thai & Pie during lunch hours with the family. Was welcomed and seated with a friendly smile. The food also arrived quickly and was full of flavour and delicious! Service and food were both 10/10! Definitely recommend visiting!

Went to dine in, 30 minutes for starters (soups) & 45 minutes for mains to arrive (rice & noodles). No other customers & no delivery orders. Food was mediocre to bad, service was friendlie-ish but slow. Food not worth half the price, service not worth quarter the price. Also Pakistani/Bangladeshi not Thai.

Food was very nice, great atmosphere. Will definitely be back.

Delicious, fragrant beautiful Tai. I didn't dine in, had a delivery, it arrived at my specified time, piping hot. I had Pad Kra Prow Gai, Gyoza and rice and it was all totally delish 😋 they are also very friendly and called me to confirm vegetarian rice option.

We like the food but this is the second time I've ordered a milkshake from this restaurant and it hasn't been included in the delivery. Not sure what the issue is, don't bother ordering a milkshake.

Great service, especially the lovely man that served.

Food was very good and the service was friendly. They don't accept card payments so i had to walk across the road to get cash which was a slight inconvenience but i understand their reason so i forgive them 😊

Ordered the Khao Pad (with chicken and prawn) but it only had chicken in it, not happy, especially as I'd paid £2 extra for the prawns.

A good variety of steaks , soups and Thai dishes . I ordered a chicken steak and a ribeye beed steak. Both came to use well seasoned and very tasteful. Also tried the Tom yum soup was lovely and enjoyed very much. Service was good and friendly waiters