Lara Grill in Barking and Dagenham

Food has no quality and customer service is horrible and staff are really rude. Never want this horrendous experience.

Staff were amazingly accommodating in confirming the vegan options available. On this occasion as they'd ran out of vegan bread, the chef was kind enough to make it for me from scratch

On arrival I felt a little overwhelmed by the number of waitresses approaching me. They made comments a handful of times as I was waiting for the rest of my party to arrive. Mishap with tea - was told I pay for the first cup but unlimited free refills. Bill charged me for each refill. Had to dispute this and waitresses suddenly changed their attitude and became defensive. Overall was lovely food and atmosphere. When dessert came the waitress asked if I want to do it myself - I wasn’t aware of any theatrical part to my order so asked her to explain. She snatched the stuff off the plate and poured the syrup over and said “you just want me to do it”. That was a little off putting.

Food was not to bad but it was bit wired that if you take a take away you have to pay cash and table services you can pay by card. Do not make any sense.

Taste is okay But aluminum unhealthy

The food is very hit and miss. Some meats are amazing, soft and taste great others are tough and don't have basic seasoning like salt. Traditionally you are given complementary Turkish tea at the end of your meal but never happened here. The whole thing was a little disappointing based on the reviews.

What can I say I had a wonderful night great food, good atmosphere and great service

Best service best food like always

Tonight was around our 15th time visiting, but the first time in quite a few months. The meals are not as big as they used to be. The Sarma chicken beyti isn't as nicely presented as it was, and you get much less salad with the meals now, too. The dessert menu is now limited (no more tiramisu) and pretty expensive (some are as much as £11). It was a shame that they made no fuss for the birthday boy like you used to get, even though we put that it was his birthday on the booking. Service is still great, though. In summary, if you've not been here before, you'll enjoy it, but if you've been going for years like we have, you might be a bit disappointed.

Greetings at the entrance was friendly, flavours of drinks and food great , peaceful and professional work experience by staff.

Great service, all the staff were really lovely, and the food was amazing. Loved the decor and ambience too. Looking forward to going here again.

Always excellent. Great food, very friendly staff, will always come back.

My second visit sitting in. I ordered the platter for 2-3 persons, although I looked very greedy as I was by myself, but I am travelling up north after so I saved half for dinner later. But wasn't too impressed with the amount of salad it wasn't enough for 3.. because I was sitting by myself I got served a little bit of salad. Had to request for more red cabbage, also if they are selling this to feed up to 3 people I would suggest to give at least 3 pieces of both lamb chicken shish, as there were only 2 bits. So a third person wouldn't get any. Also I think it's a bit tight at least give us a skewer each as it's not cheap, but apart from that the food is absolutely delicious, and the chilli sauce is the best ive tried. Tsaeki could be improved for the £5 price tag. But definitely would come back it's the best Turkish restaurant around. I'd recommend this place. Service charge is approx 12.5 % I'm guessing because it's not on the bill as it should be stated on their bill in my opinion. Service itself wasn't bad I guess. No complaints.

The best customer service and food. 100% recommend. Will come back again and again!! They made my daughter’s birthday so special with their in house anthem. Thank you such a wonderful experience!!

This was my first visit but my friend is a regular andtook me here for my birthday. Service was great, the bread was delicious and the food... Sublime!!!!!

The food is delicious. We also had couscous and feta cheese as a starter but unfortunately we’re quite ravenous and at all before taking a photo. Quite pricey though for what it is, but food was very good.

Amazing food, attentive staff, phenomenal bread as a free starter

Everything is perfect and good,love the food and ingredients

Just had a birthday at this place and what an experience, from the quality, portion and promptness of the food, to the service from Tara (I think was her name) we were a group of 16, and she was organised in the order and ensured there were zero mistakes. It may sound strange but when she was clearing the table the way she managed the party of 16 was like there were two of her. Please promote her or give her a decent raise, because although your food is amazing, having service like hers is what made all the difference tonight. Thank yoy Lara Grill. Thoroughly recommend.

Lara Grill catered our business event, the food was fantastic and everything went very smoothly. I would recommend this service.

Not sure if food is HMC And who is butcher????

went for mid day meal GO JUST GO

The mixed grill was delicious. Recommend!

Great vibrant place with great food super Turkish tea and lovely atmosphere

I think one of cooks picks and chooses his customers whom he does not want to return !! The food was low quality, the adana beyti had half the size of a kebab that tasted awful, came with a tablespoon of yogurt and nothing else, no salad, the lamb dish was bulked out with bits of bread soaked in it !! no sparkling water added to my Mohito just the syrup !! We both were very disappointed I paid 60.00 and can eat better for that price in central London ! Me and 25 colleagues from work have just cancelled our booking for this terrible place !! Never again !

Ordered on the phone the person speaking said bring Cash only and said there is a post office nearby. I have been to Lara Grill many times before and they take card but I said okay ill get the cash which was directed by the guy at the tills to go to the post office next to them. The post office ATM machine ran out of cash, I voiced this back and the person wanted evidence and proof to which I had to show a photo. The guy at the tills also insisted I go to Tesco and made weird remarks like 'we had customers just go there earlier so I dont get it'. If you keep sending customers to the ATM machine what do you expect? Lara grill need to put a ATM machine inside their shop since they are sending everyone to go post office to get cash by force. The guy at the till finally accepted a card payment. I then took my order and realised items were missing and still a bit confused if they wanted to charge extra as I had used a debit card sure go ahead. However taking items out is really low of a move. Definitely lost a customer who has come many times with friends and family.

This restaurant came highly recommended by a colleague, so I had to give it a try. My extended family, a group of 20+ adults and kids, booked the restaurant for lunch. Upon arrival, we were given a private section of the restaurant. The service was excellent, and we were served warm bread with white cream sauce and chili sauce, followed by hummus and salad. We chose to order the platters, going for the two meaty feasts and the special. The food arrived piping hot and beautifully presented. The waitstaff checked on us every 5-10 minutes to ensure we had everything we needed. Both the food and the service were outstanding, so I had no hesitation in paying the 10-15% service charge added to the bill. Our total came to just over £300, and it was worth every penny. There are parking spaces available around the restaurant; if you're unsure where to park, just ask the staff, and they will guide you. The only downside was that the toilets didn't have the usual Mediterranean water hose. I would kindly request that a portable bottle be made available. Thank you!

Delicious Turkish food, visit once and you’ll keep coming back! I will recommend!

Tara did amazing service she’s very kind and very welcoming thnx for your 5star service

20/10. Little gem in Dagenham. Absolutely fantastic place

As usual, we were looking for a place to eat that was open late. We had left the White Cliffs of Dover on our way to the Travelodge London Central. My son found the restaurant via his phone - such a wonderful treat. When we arrived, after what seemed like a lot of traveling from where we were at the time, we found an Iceland Store nearby that was still open, so we were able to first buy cold medicine. Then we went to the restaurant which was hopping. We got a table right away, led by an amazingly personable hostess. We chose an appetizer sampler to share that was so good, and we each enjoyed our entrees. Meanwhile, first one birthday was celebrated at the table next to us. All of a sudden, jumping Turkish music was played and everyone started clapping to it, followed by a round of Happy Birthday. This was repeated twice more while we were there. We had such a good time. The service was good, the food exceptional. If we are ever back in London, we will look forward to eating there again.

Foods nice service is average. Lacking the service and intro bits you get in other turkish restaurants

It's de second time I eat there and I really enjoyed. Have many options like meat, fish, chicken, vegetables and they are so kind.

Very nice! The best Turkish grill.

I ordered take away today, it was very well packaged and the food was super tasty with a decent temperature. The food I ordered had a package of sweets in it, which I noticed later, I don't know if it was included in the ordered food or not. Anyway, the sweet was very tasty, but unfortunately I don't know its name. The hygiene of the restaurant is excellent and the staff are welcoming.

Service is sort of awkward but the food makes up for the lack of charisma of the wait staff.

Lovely place to dine and take away . Attended a birthday party of a friend there and was very well organised . Highly recommended.

Great food and people. Another fine food feast.

Staff was excellent and food is amazing! Will definitely go back!

The staff did not acknowledge me when I entered the restaurant. I said hello and no one responded, I waited a few minutes then another customer came in and got served before myself even though they could see I was waiting. I ordered chicken wings and asked for chips instead of rice I was charged extra which I don’t mind. Then the customer that came after me asked for chips instead and wasn’t charged extra. The put all the food in the container and didn’t even ask if I wanted any sauce on my chips. Overall terrible service, 1st and last time at Lara Grill

It's nice, a bit pricey but everywhere like this now. Less food, more money. Is what it is. Enjoy it was decent, not the best, but nice overall. Did take about 5 mins to get some drinks, which was a little funny since bottle water and bottle coke usually don't take long to take out the fridge. We bought a platter. Was good overall. No complaints. Just quantity to price.

Friendly staff, family friendly, absolute attention given, very good quality food and quantity.

Customer service was awful. Ask for play a birthday song for my son. Service staff place a condition that if we buy dessert then they can play, whereas we spent around £150. Staff are not friendly at all and seems not caring to the customer. Food taste is below average. Over expensive in respect of food, just ripped off your pocket. Strongly recommend not to go there to waste your time and money.

Always good food and lovely people

The first time I came here it was so good, we spoke to the owner who said he will be retiring soon, the food was amazing and the restaurant totally packed! Went back for a second outing with the big group, was served by an older lady who seemed tired and fed up and everyone seemed to be terrified of her. The food was not good as the first time some of it was cold ? She had a bad attitude and, her face showed she was not happy, she snapped at us, snapped at other staff too. If you need a rest then take a rest, don’t ruin your customers occasion! More than likely will not be going back!

I went out as a group of 4 on a Friday evening, very disappointing to say the least. Service was very slow and once we had waited 2 hours for our food the chicken sheesh then arrived raw! The manager then refused to come over to our table to speak to us and instead sent the 1 waitress that was on shift that evening back and forth multiple times. I WILL NOT be returning to this restaurant, very poor!

Tara is a very good waiter , everything was great Very friendly and nice girl

Really nice place, nice staff especially Elif, she is always very nice, kind anr helpful. The food is very tasty and they give you lots of options.

Think we found our new favourite place to eat, eat in food was cooked just how we asked, service was excellent can't wait for next visit.

Food is always very nice, but this time we found a hair in the food which completely turns us all off our food, this is not the first time this has happened. So won’t be returning.

A restaurant with top-notch Mediterranean food, for me the best restaurant in Dagenham. Very friendly treatment and good value for money.

We had a very pleasant dining experience at Lara Grill. Very kind staff, perfectly cooked meats and beautiful decor! Prices were also very affordable.

Great food and amazing service! Very clean restaurant with a nice atmosphere. Went for a late dinner last night for my mums birthday and was served by the lovely Elif, such a wonderful and bubbly lady.

Only the best turkish food around their mix grill platter with bulgur is the best.

Went for a meal for my son’s birthday and we were served by Flippi. The service was fantastic, very friendly and pleasant.

One of the best place to dine, Filiz provided outstanding service and was an excellent host. The food was exquisite and succulent. Thank you, Filiz, for your exceptional service.

Great fresh food. Cosy atmosphere. And the best professional and friendly service. Emily is an asset for this restaurant! Thank you.

This place never disappoints! The food is fresh and cooked to perfection but the service could do with some improving. Overall a great place to eat but a little expensive compared to others in the area.

Filiz was just an amazing,take care of us even it was manically packed. Look forward to come here. Food is marvellous, ambience wonderful.

Had an amazing time at Lara grill and recieved outstanding service from our server Feliz. She made us feel very welcome and we had a great time, definitely recommended!

The ambiance was warm and inviting. The staff were friendly and attentive, making us feel welcomed and valued. The food is well presented and has good large portions. We dine at Lara Grill regularly. Overall, Lara Grill provided a dining experience that exceeded our expectations. We highly recommend this restaurant to everyone. Our waitress, FILIZ, was a delight. She was very warm and welcoming and provided an exceptional service with a smile.

Amazing, fresh food. It's very tasty, and I would definitely go back. Our server Feliz was very sweet and knowledgeable.

Took the family for lunch. Two little ones had a great time. They've got a children's menu as well which is a really good portion size. The staff were very attentive and friendly which is very important to me when taking children out for a meal. Food was delicious and plentiful.

Best turkish food. So tasty and fresh

The food was of the highest level, absolutely delicious. The service was very pleasant. We will definitely come again.🥰🥰🥰

First time eating in Lara Grill. Had many deliveries but eating in the restaurant was fantastic. Great Service, Tasty Food and great atmosphere.

Good Turkish food. The quality of the food here is really good.

The food was undercooked i asked for well done it was almost medium rare. When the waitress came i said the food was not good and undercooked, then the waitress made fun of the situation, aswell i was not compensated for it or even recieved an apology. Im not the one who leaves reviews or complains about food, but this was the worst experiance by far compaired. Save your palate and wallet from this place.

Staff are friendly and welcoming, food is awesome. A totally positive not to be mixed Turkish experience

Really enjoyed Lara grill. The food was excellent and piping hot just as it should be. Great service and relaxing atmosphere. Keep up the good work. Looking forward to visiting again!

I had to rate this 5 star purely because of how spectacular the bread is. I do not like plain bread at all. But this homemade bread of yours... absolutely crazy. So soft and warm. A pillow in my mouth. The chicken wings were so delicious and juicy. Fed my cat some too. Thank you.

Lovely Turkish place, with good ambiance & humble staff.

The meat in the lara platter was delicious and juicy and a great pairing with tzatziki. The beef rice is great and their unlimited bread starters are always soft and warm. They were so hospitable and accommodating. We had an early evening dinner for a birthday and they helped us present the cake swiftly and in such a fun way. I appreciate the help in making my little sister's birthday a lovely meal. Thanks to the kindness of the lovely Sittara and the support of Emine, Maria; as well as the service of Nesi. I look forward to booking this place again for another gathering!

First Time visiting Lara Grill and what a great experience. Even before you walk in, the scent of the barbecued meats is a nice greeting for a diner. The restaurant is spacious with comfortable seating and clean tables. Our waitress was very attentive and confirmed everything we had ordered. Drinks were served without delay..the Efes beer is lovely and cold. We had a selection of starters with the Lahmajun and çigara boreks highly recommended. We ordered the largest platter and it was brought up on a large rectangular plate with all items perfectly cooked. The lamb ribs and chops are superb.One of our group ordered the Iskender kebab which came in a sizzling black skillet, a beautiful dish. Salads are fresh, delicious and perfectly dressed with olive oil and seasoning. Great place to eat authentic Turkish food and we will be back. Well done Lara Grill

I am Turkish. I was skeptical but sitting in the restaurant, talking with the staff it’s like being in Türkiye. The food was incredible, absolutely beautiful none of the meat was dry and all of it had flavour a deep charcoal flavour it’s beautiful. The food is honestly so good it feels like a family member is cooking it’s just made with love. The service was amazing, my mother is fairly old and was rude without realising to staff and they were incredibly polite, understanding and helpful. The food arrived quick and hot and dished up beautifully. Each dish served with a beautiful smile. Very well decorated and clean and a lovely welcoming atmosphere.

Presenting the Turkish delicacy in an absolutely perfect way. The best Turkish food I've ever had in the UK. Don't forget to pin this place, you might want to go back .

Excellent food with great healthy options. The ambiance, decorations, and lighting were on point.

You can't beat this place. It's No1 for a reason.

I have been a customer of Lara grill for over 3years and I was disappointed with the takeout meal bought on Saturday. Meat was tough to chew, flavour poor and value for money is zero. It was a wasted £45 for the meal platter for two. I believe there’s been a steady decline in the food and value for money. Service and ambience is good but doesn’t replace the poor food.

Great food, great staff. Big thanks to the bartender Ahkif, absolutley made my night, looked after us.

Amazing Food. The chicken skewers were so juicy and tender. Their Virgin Colada was the best one that I have tasted across different countries. The portion was very good for the price. The meat (chicken which is what we ordered) was perfectly cooked, tender, no foul smell or taste which usually comes in recooking the chicken. It was just absolutely tasty and fresh food. The salad was fresh, the rice was so flavored and rich. Their bread was warm and freshly baked in house, so was the garlic sauce and their tomato side that they gave along! One of the best Mediterranean cuisine in London! The ambience was great, well spacious, cosy, friendly staff, very quick with orders, their plates and cutleries were sparkling clean. There is a parking space as well with 2 hours of free parking. Situated next to a bus stop too in case of public transport.

Beautiful place inside and the food was absolutely delicious. Took our young children (5 yrs and 1 yrs) and they devoured the calamari and chicken shish with bulgur. The staff were extremely friendly, compassionate and professional. They were able to cater to my dietary need (no dairy) and the food portions were very generous. We had the pleasure of having Secil as our main waitress and she provided first-class service. Decor inside was beautiful and elegant. Spacious cheap parking is available at the side of the restaurant that extends to the back, making the restaurant very easy to access. Would definitely recommend to others and we will be returning soon.

We had a birthday party and we orderd by phone some 6 mix grill they were very quick and good comunnication by phone excellent customer service and the best and fresh food from all Dagenham!!! Very well done!

Food yummy except the chicken soup! Don't try it, you will regret!

Very tasty food and excellent service from Secil. Well done guys and see you soon again

Love the food here. Always fresh and tasty. And great portion sizes too. Only ever had takeaway, but will definitely be dining in one day.

Best rice I've ever had in a Turkish restaurant. I'm Ghanaian and I love rice. Their rice is top-notch. No wonder I met more Africans there.

The manager and staff are so kind and accommodating!! The food is really good and in big portions. I definitely recommend this place!!

I had a wonderful experience at Lara Grill. We were served by Secil who was warm and friendly and took care of me and my family.

We celebrated our daughter’s 21st birthday on 29 Mar, at our familiar & local, Lara Grill in Dagenham. Secil was amazing & couldn’t have been as wonderful without her great customer service, attention to detail and accommodating our requirements. It was so disappointing and unfortunate that other staff, (including the female manager that has worked there a long time & was on duty at 5pm) were shockingly rude. They lacked the professionalism that we are used to & expect, especially on such a big celebratory occasion. The food however, was not a disappointment & was delicious. Thank you again, Secil. We all really appreciate you.

Really friendly staff nice food

When the food eventually came, it was very nice. We went there for iftar, unfortunately we were unable to break our fast on time as no water was available. Staff tried their best to provide service but were very clearly under staffed. Restaurant was overwhelmed and could not keep up with demand. Visit on a normal day, do not come here for iftar or on a busy night.

Really fantastic dining experience we had today. We were just looking for somewhere to eat as in the area and this place really ticked all the boxes and went beyond. Our waitress, Secil was absolutely wonderful and gave great service with a lovey smile. Child friendly, comfortable seating and delicious food. I had the chicken salad, which was far from bland, as well as the king prawn starter and grilled halloumi. Absolutely brilliant experience, just a shame we live so far away!

Service was absolutely appalling. I had to wait almost a hour for drinks which I had to ask for 3 times! The food I cannot fault, one of the tastiest meals I’ve had but the service was extremely poor.

My first experience was good, food was perfect, staffis good too.

Food was good and came out really quickly, as we had just opened our fast. Lady serving us just had a bit of an attitude, for that reason we asked to remove the service charge which they did do. They charge you extra for Turkish tea, do not give out free bread of salad like most places..

Food was good, service was ok but parking was difficult

A really nice Adana kofte kebab

Lovely food and the service was good

I can't find anything better in the area. Top food, service, atmosphere. Evening is full, so make sure you book in, do it via phone, not recommending using the website, because if they are busy, you will not get a response.