Thai Orchid in Northumberland

What a wonderful service, so welcoming and professional. I've had some issues with my shoulder and I go monthly for the heated massage to manage it as well as destress and keep on top of overall muscle tension. Love my camomile tea at the end too! I notice a lot of sporty types in the waiting room who say they get a lot from their thai massage, these guys are a Whitley institution!

The food never disappoints, it’s a little drive to get there from my usual stay. But it worth every mile driven, I’ve been here many times now and I always wonder if the food will be as good as the last; it always is.

Good service and food. Arrived early and they were good enough to let us sit in the bar until they opened. will certainly come again next time we're in the area.

Amazing Thai food and lovely friendly staff. Can honestly say the best Thai food we’ve had that’s why we keep coming back and are never disappointed.

Wonderful deep tissue massage by Sue, I'm sure others are as good but Sue was great, got to all my knotty bits and had a great sense of humour too. She's happy to adjust pressure to suit. Given green tea out in reception afterwards whilst chilling. Lovely experience and would definitely recommend

Used to go to the Thai Orchid regularly for a carry out but on the last visit I discovered an unpleasant surprise in a mouthful of my main course. There was an inch long piece of metal swarf from a food can which fortunately I did not swallow or my next stop would have been the hospital. Needless to say we have not been back and are now happy to go to a Chinese restaurant instead.

Excellent food, great choice and very friendly staff 🙂 We were staying in a hotel nearby with no food - so glad we stumbled on this place!

The best place I’ve ever been , Scott’s amazing server thanks for everything. Il be back. Next week 100% authentic Thai food. Servers were greaay

Got a deep tissue massage today, it was amazing, my neck and shoulders feel so much better now. Would highly recommend this place all the staff are very friendly and professional

We had a really lovely meal. Fresh, delicious food and the service was outstanding. I would recommend this hidden gem and we will certainly be back soon.

They managed to fit us in at very short notice while we were staying nearby. Really good food, warm and friendly service.

Lovely People. The best Thai Massage. Full body Massage is Great. Reflexology with Hot Compress and Thai Stretching is amazing. So Good for your Health. Monthly Massage is so Good for You.

Lovely people,my daughter had her birthday massage and she loved it and the cup of tea is really lovely, get yourself there and try it..its worth it..I can't thank them enough..

Been going here twice a month for ages now, love it and can't recommend it enough! All of the therapists are amazing and have a knack for knowing exactly what you need (shout out to Parida for just being extra incredible and helping me with all the tension/stiffness that comes from a stressful desk job!). Aside from being wonderful for relaxation and just generally unwinding, I've really seen a lot of benefits with mobility / reduced pain and tightness in my hips etc, so it's a win win. Love all the little touches as well, like at the end you can relax afterwards with a little camomile tea and it just helps you stay in that bubbled before you head back into the world.

Very relaxing massage, lots of different styles very welcoming and professional, great service

Really enjoyed my Thai oil massage today very relaxing I feel less tense now 1hour £50.00 massage is will worth the therapist who did my massage was lovely. I never had problems or issues with the services always spot on.

I spontaneously decided to try a Thai massage during my holiday and was absolutely impressed, that was an exceptional experience and I would say the best Thai massage I have ever had. I was suffering from lower back pain and was taking medication for a week, but after the Thai massage I felt instant relief and my pain vanished! Thank you! I can highly recommend this place!

Very experienced staff, know exactly what they're doing. The atmosphere, music and the scents all added to a very relaxing hour of my day that was very much enjoyed. Definitely going back again.

Highly recommend, service is outstanding. Ladies are so kind and friendly they make you feel so welcome. Always feel so relaxed after. I recommend at least 1 hour massage or more. Favourite place to come for selfcare. Laura x

I love this place. The place is very clean, the staff is friendly and the massage is both pleasurable and curative. I have been a regular customer for years by now and I would definitely recommend it.

Went to pick up a takeaway for Mother’s Day so I expected to wait was pleasantly surprised when it was ready very quickly and I didn't have to wait long customer service was excellent very friendly and the food was amazing 😁

A fantastic meal with excellent service! We were on holiday for a couple of days near Lockerbie and visited the restaurant for a wonderful Valentine’s meal. The food was delicious and the service was great. One of the best Thai meals we’ve ever had. We can highly recommend the platter for 2 and heaven in the sea - I’ve never had anything like this before and it was fantastic!

We were actually there for a take away. After the eight mile journey back home the food was still hot and delicious. All in recycle containers

Fantastic takeaway food. This little gem has never disappointed. We’ve been eating at the Thai Orchid for about 20 years and the standards are consistently high.

Food great but service from new waitress was awful. All diners were getting wrong orders and she did not listen to what we wanted . Tried three different nights and still sane waitress. One guy had the firm up to his mouth and she took the plate away to another table. Really miss the food but cannot go back. My friends say the same. Such a shame . Waited a long time and it wasn’t busy. Maybe staff training would help. Maybe don’t try and do takeaway and table service together . It doesn’t work with the new server.

Always a fab meal and a warm welcome! Plenty of choice and fast service. Perfect little spot! 10/10🌟

This a brilliant experience, lovely ladies that give you a fab massage and a wonderful hairdo with a laugh. Would definitely recommend

We visited The Thai Orchid last week whilst on holiday in Scotland. This restaurant is a hidden gem off the beaten track. Don't be put off by the exterior as it does seem a little bit odd, but once you enter it is really wonderful. The service was impeccable, nothing too much trouble, very efficient and attentive in the bar and restaurant. Our meals were absolutely superb, and we just wish this restaurant was in Liverpool!!

Disappointing, used to go there allot when they done the buffet and had a few takeaways , its decent food but wouldn’t rush back, the platter for 2 is way over priced for what you get. Service was poor and wasn’t really that busy. Nearly finished the mains before we got our rices , Got 2 different bills with 2 different prices , waited ages on our drinks. And still waiting on my satay sauce. The woman behind the bar attitude was shocking . Was not friendly at all. Food ok service shocking .

Receptionist was kind and welcoming

Went with my wife for a nice romantic meal, we didn’t know what to expect as it was our first time. We had a sharing platter for starter and couldn’t complain, it came out quite quick and it was well decorated, hand carved flowers (out of carrots) were featured on the plate, didn’t expect this at all we felt as if it was quite fancy for a small little restaurant. I had the crying tiger (the young waiter recommended it as I wasn’t sure) and it was very good. My wife had a green curry and enjoyed it very much. Throughout the night the staff were super attentive and I noticed some of the staff scanning the room on multiple occasions, don’t get it most other places so was nice to see attentive staff lol. Wasn’t expensive at all for what we got, left with full bellies and a takeway menu; we will most certainly be back. Not often I spend my time writing reviews but I think this place deserves some credit after reading some of the previous ones! Only thing I’d pick up on is it does feel a bit claustrophobic as the tables are quite close together so wasn’t the romantic atmosphere we hoped for but was still quite enjoyable.

Came here whilst staying away for work. Don’t understand any of the bad reviews at all. Food was delicious and reasonably priced, service was great and sold Guinness! Would definitely come back again

I was told Thai Orchid was the place to go for a massage and WoW I wasn’t disappointed. Book another one in for next week. Can’t wait. Thank you to all the staffs.

Arrived for our booking (supposed to be a romantic surprise for my husband) to be "greeted" by a rude member of staff behind the bar, who couldn't even be bothered to look up at me. She finally asked for my name, then informed me that they'd tried to contact me as they hadn't taken a note of the number of guests. The telephone number had come up as invalid, as they'd put the wrong code at the front! She then said we'd have to sit in the bar, despite a pleasant young waiter trelling her that a table in the restaurant was about to be vacated. Most of her conversation with me was done with her back turned! She waved her hand in the direction of some tiny low bar tables and said we could sit over there. No apology, offer of a drink, or even pleasantness. We sat down, waited a few minutes then decided to leave as this was not the romantic meal we'd planned. I told a different young girl behind the bar that we were leaving and she was very apologetic. An apology and some manners would have gone a long way. A wasted 20 mile round trip. To be avoided and won't be back. Ended up having a lovely meal at The Swan in Dumfries. Staff and food there were lovely.

BEWARE Nerve Pain Sufferers. I was bought a voucher for my birthday (non refundable or transferrable). This is not my usual massage place but thought I would try it since I had the voucher. I went and filled out a health card saying DO NOT TOUCH MY LEFT LEG due to Complex Regional Pain Syndrome (CRPS) which has allodynia present meaning a feather can feel like a knife due to my nerves malfunctioning after trauma to the area. I was lead to a cold room with a embroidered patterned covered bed with disosable thin sheets, no warm towels as per their pictures. The therapist's hands were cold and her nails were scratching me as she attempted to massage me - not very relaxing so I notified her, she went to leave the room to amend this issue somehow but when doing so PRESSED ON MY BAD LEG which flared up my pain immediately, She clearly didn't read my card and did not ask what CRPS was which I thought odd as most doctors don't know what it is. My pain levels have gone from tolerable upon arriving, walking with crutches to unbareable and unable to weight bare, even unbareable whilst in bed now. IT HAS TAKEN MONTHS OF BED REST TO GET MY PAIN LEVELS DOWN AND SHE HAS UNDONE IT ALL IN THE SPACE OF 10 MINUTES!! Therapist need to pay attention to the info given on pretreatment paperwork and ask if they need more clarification on conditions because a flare up can cause suicide as the nickname for CRPS is "The Suicide Disease" because the pain in flare up has been proven by medical research to be worse than amputation without anaesthetic, cancer and unprepared childbirth. I was not in a bad mood on arrival, I was polite on the phone to say i'd be late (I didn't realise they had moved and have a brain injury so don't think to check before hand), I am just always exhausted and have low energy from constant high pain levels but this was assumed as me being in a bad mood. I also did not shout at any staff members, I told the staff member that I wished to get dressed and leave and had to repeat myself 3 or 4 times whilst cold and half naked crying on the bed while she just stood there repeating that she was sorry, I realise this may have been an accident but repeating sorry and just standing there instead of listening to what I am asking was not helpful. Nothing would have helped besides going home and I explained this through my own sobbing due to extreme pain but she still didn't leave the room and with so much pain I couldn't think clearly. If she offered to pass my clothes I would have appreciated that and thanked her. Also, why give any staff suffering with mental health issues a complex client who also has multiple issues? That's just a recipe for disaster. I would be happy to return on a calm day, with a calm and friendly, polite as ever manner to educate on nerve pain, but I wouldn't return for a treatment.

My partner and I ordered an online dinner from Thai orchard, however the app kept saying it was being cooked. After around 40 minutes, we contacted them and said it had been sitting there for an hour!!! No thought to contact us and let us know. However we went to collect and they gave us free prawn crackers ( WHICH WERE DISGUSTING) and NOT a fresh cooked dinner which they SHOULD have offered us. Brough meal home and reheated, this left the chicken dry and rubbery and noodles barely edible, my partner only ate a few bits of his curry and didn't touch the rest of it. Certainly not a great dinner, which is a shame as we have been several times to eat in and thoroughly enjoyed it. WILL DEFINITELY NOT ORDER another takeaway

Had a mix up with a takeaway order. Customer service was excellent and they fixed our order right away, even going out their way to do it. Food was beautiful too. Staff are very kind.

Really enjoyed what we had nice and quick. Staff are very friendly and helpful. Will definitely be back.

Requested a soft relaxing massage on Monday 12th of June, after walking in off street. All went well until driving home next day, finished up with pain in my around my shoulder blade, and tingling on my arm and thumb! The lady put me in recovery position, put padding between my legs. Put my arm around back of my neck, this fault painful at the time. I’m a person in my 70’s so not very supple! So suggest they don’t assume everyone is the same fitness! Since returning home I’ve been for Thai deep massage, lady had to work the tight muscle to loosen this was so painful. Had a second treatment yesterday now feeling much better, all I can say is I didn’t have a problem before visiting this establishment.

Amazing! Been a number of times over the years but not recently. Have early onset osteoarthritis in my hip and was practically crippled with pain after a charity walk on Saturday. Booked an appointment while I was walking thinking I’d just have half a Thai and half a lovely relaxing aromatherapy massage for a change. Pa had other ideas!! I could barely lift my legs when I went in, felt two inches taller and could walk much more easily when I left. The massage itself wasn’t exactly relaxing, at times it hurt like hell but my pain was literally massaged away. Next appointment booked and will defo be going back more regularly as part of my pain management.

Been for a back and shoulders massage. Only 30mins but was excellent. Nice, friendly staff and excellent massage. A lovely cup of tea at the end aswell

Nice massage,my posture improved when I was walking

The food is absolutely outstanding. I have sat in for a meal and ordered takeout and always been impressed. The pad Thai with Tofu is my fav and the menu offers an amazing range of vegan/veggie dishes. Such reasonable prices too and generous portions. Veg is cooked Al dente which gives amazing texture. Friendly staff and a good selection on the bar.

Second time I've been here, first time for my husband. Dont know where to start, we both have shoulder/back problems spent a lot of money on sports massages that haven't helped that much but these ladies definitely know their stuff, they are brilliant. We both had the most relaxing time, my husband had a really intense massage and the therapist talked him through his muscle problems. I highly recommend this spa, you ladies are great at what you do, thankyou.

One of the best Thai massages I have ever had. The staff were lovely, super welcoming and the massage was just excellent. This is such a hidden gem.

This was my first massage and I really enjoyed it. Bit of pain but they say no pain no gain. Very relaxed when I came out. Will worth a visit.

Absolutely fantastic massage. We've been spoiled from starting till finished. Both Ladies asked every few minutes if we ok,of it's not to strong for us. Fantastic atmosphere in room, after massage i feeling like new person 😘

Superb massage. Really feels medicinal and therapeutic. Very relaxing but also gets those tight knots perfectly. Best place to have a massage in the North East

Really lovely place and service. Very polite staff . Beautiful place when you first walk through the door very authentic

Wow! Massage sorted out my sore shoulder which no doctor or pills could do!

Really good couples massage at a very reasonable price

First time ever getting a Thai massage. My back felt better than in a long time and the pain in the palm of my hand has disappeared!

Sonny always greets with a lovely smile and then a great deep massage. Decor looks great, rooms relaxing. Highly recommend.

First visit today for a hot stone massage. Left feeling very relaxed and refreshed definitely recommend this place if you haven't had a Thai massage before this is very authentic. Hope to be back soon 👍

brilliant,relaxing very helpful staff

I booked a couple's massage with my friend for last Saturday and it was fantastic, they managed to see us at fairly short notice and the atmosphere of the place was just perfect! We left after our massage feeling completely relaxed and renewed, and the ladies were all fantastic. Thanks so much and both of us will be back soon!

Came here last week for a 60 min couples session and did not disappoint, will definitely be returning. Staff very friendly and welcoming thank you for a wonderful experience

Fantastic massage, I left feeling amazing!

Genuinely sounds like a great place! (Especially after reading the eloquently written responses to the few unhappy customers!) If I’m in the area, I would hope to pop in for a pre-booked appointment.

I've never had a Thai massage before and gosh darn, would I recommend this place to anyone and everyone. I walked out feeling FANTASTIC.

Amazing hour long massage, I felt so loose and relaxed afterwards.

A lovely place to go for a Thai massage

They are so good at what they do. I go once a month with my wife and we always leave feeling so much better. Drop your stress away and treat yourself. Go on!

Lovely experience today having a couples massage 💆‍♀️ 💆‍♂️ felt very welcoming and all staff were friendly. Definitely will be back again

Brilliant! Highly recomend this place for a massage.

Great massage. Thanks so much. Highly recommend it.

Fantastic massage. Friendly and professional staff. Good value.

Had the best massage I have ever had here on Tuesday, such a nice relaxed feel, the lady who did the massage wow so strong, amazing

Great staff and excellent treatment before and after great north run highly recommended. 👍

Just had a 30 minute holiday, in the form of a lovely massage. Very professional and a great experience

My wife and I are regulars here, the massages are fantastic and the staff are lovely people.

We haven’t visited the restaurant in quite a while for obvious reasons but we decided on Friday to visit and we were not disappointed.We had the most warm friendly welcome and can I just take the time to thank Nicki and Shana for making our evening - we haven’t laughed so much in a while, thank you.Now the food - well what words can I use to describe an absolutely gorgeous experience - the food was just quite spectacular.My husband and I chose the mixed starter which had an amazing choice then for a main meal we had drunken noodles with duck and ginger - wow wow wow.The portions are so generous and just simply wonderful.Thank you thank you and we promise to visit again real soon.

Staying pretty close to Dalton we decided to pop down to Thai Orchid for our first meal since lockdown and we weren’t disappointed, I had the king prawn blankets for a starter they were delicious and the sweet chilli sauce they came with packed a fruity spicy punch, we had the Chicken with chilli & garlic as a main and shared the sticky rice & salt n chilli chips, we couldn’t fault anything, it was superb, if you’re in the area do call in

We decided to get a takeout from the Thai Orchid as we’d heard amazing reviews. We ordered the vegetarian Red Curry, the sharing platter for 2 people, salt and chilli chips and curry sauce which was all delicious. We are more inclined to order Chinese takeaways but the Thai was much lighter on the stomach and had more flavour than the other takeaways we’d had in the past. Lovely attentive and friendly staff who served us on the phone and in person. Covid restrictions in place within the restaurant and easy collection times. Great price for the quantity and quality of the food. Will be here again!

Amazing service! We are already booked. In for our next one :)

If you need destressing this is the place for you. They do couples and it works out cheaper too ❤️

Genuine Thai massage with friendly staff and beautiful and clean premises.

We visited while on a family holiday and we're glad we did. We shared starter platters and every item was polished off greedily. The spring rolls were amongst the best we've tasted. Mains were well cooked with plenty of fish sauce for that genuine taste in the special beef dish. One son requested sweet and sour and that was excellent, none of that overly sweet gloop that is common elsewhere. The roast duck dish and the red curry were also delicious. The only thing that would have improved the experience at the moment is hand sanitiser available at every table becuase we all wanted some after handling the menus. Fortunately I had some with me so the problem was solved for us.

Visited here for a meal last week. The starter (mixed sharing platter) was really tasty but the main course wasn't great. The beef was really chewy and I left a lot of it. The staff were very friendly. The restaurant wasn't busy but they were very busy with takeaways.Cleanliness is poor. We had pre booked a table and it was dirty. Not good considering everywhere should be cleaned more thoroughly due to covid. There were lots of cobwebs in the dining room and the toilets weren't very clean either. It's an ok place to eat of you're in the area but I wouldn't go out of my way to go there.

The staff were lovely and so was the food but it was a little overpriced. Hence the four stars instead of five.

This is top class Thai food by any standard. my wife is Thai so we have been to umpteen Thai restaurants all over UK and this is one of the best meals we have had.

The food looked great but unfortunately on arrival the acrid smell of cooking fat, discernible even fro the car park, caused such discomfort and coughing we had to leave after a few minutes

Really good love going here lovely clean lovely plesant staff

Been meaning to try the Thai Orchid in Dalton for years, but hadn't got round to it on account of the 35 minute journey from home. Well i think I'm likely to become a regular now.Popped in last night after walking the dogs, what a delightful little place. Super friendly staff, came out to meet the dogs and returned soon after with some treats for them that went down VERY well....as did my meal.I had dim sum, thom kha soup, beef penang and sticky rice....all for £16!Food was authentic and delicous, a real treat. Now i can't wait to work my way through the rest of the menu, i guess I'm going to try and find some more regular local walks to do with the doggies, just so i can end with some delicious Thai food

Absolutely delicious lunches, fresh, tasty ingredients - £5 a portion was a bargain and we will definitely be back!

Great food. All dishes ordered for a takeaway were really tasty. Light and did not feel bloated afterwards. Can be busy at weekends. Will definitely return

Thai Dalton is just a 5 min drive from my house so we’ve been getting take aways the past couple of weeks! The portions are a good size and the foods been very fresh and tasty! We ordered the new salt, chili and garlic chicken, was delish.. roll on next weekend for another weekly take away!Staff are very friendly and helpful on arrival. They are doing well throughout the pandemic keeping everyone safe.

Very disappointing again tonight, there seems to a be developing trend of missing items from the takeaway order as again we had items missing from the order. Dalton is in the middle of nowhere so it’s a 40 minute round trip to go back and get an order rectified.

We ordered a few things and things were wrong and some of them didn’t turn up very disappointing been here in the past but this has been the most disappointing would not recommend will not be back

After living in many big cities and eating a various thai restaurants Dalton Thai is a little bit like entering into the past, the interior decor being traditional but some what dated. Food wise we find it to be variable, if your use to big city’s don’t expect 5/5. But for a local Thai is ok and beats most Chinese and restaurants in the local area. The staff are always pleasant and service generally quick.

Good massage but needs updating

Been for a number of massages here. Always come out feeling fresh and lifted after a deep tissue Thai massage. Green tea is a lovely touch.

Eaten here many times over the years, both at their Sunday buffet, and as regular takeaway customers. Family of 5. Ordered tonight, and were again prepared to drive from Dumfries for collection. Break between staters and main and when we go to eat our main courses, the price of which included two curries with rice, there is no rice at all with the order! Rice was included in the price of the curry. Ordered one boiled rice and one fried rice. How do you eat a curry with no rice? Ruined our meal and, at £60 cost, it was not insignificant. Did phone them just to be told they were sorry and were busy and couldn’t do anything tonight but may give us something free next time? Girl who answered the phone was excellent at her job and incredibly polite and apologetic, but the owners clearly don’t care! Simply not good enough I’m afraid!

I stumbled across the Thai orchid tonight with my partner had a came restraunt was busy food was good and staff where amazing I had never had anything like it couldnt fault it will be visiting again and definatley recommend to others

Went on Sunday 10 Nov 2019 for the Thai Buffet. Arrived 5.40pm, ten minutes after the buffet started. Firstly we were sat at a table with a dirty table cloth (bearing in mind they had just opened). Then went straight up to get our starter. Got some spare ribs, chicken pieces, few chips and some prawn toast. Sat down to discover that all the food was luke warm almost cold. My wife had to go and ask a waitress for hers to be put in the microwave! Her meal was brought back (no apology). Then we discovered that the salt was empty! For desert the profiteroles were already out as usual but there was no cream out (last 3 visits it is already out ready). Had to ask for the cream to be brought out. On paying (£28) we were asked how the meal was. Told him all the issues and he mentioned something about the burners not working correctly. No apology, no offer of a discount (not even the drinks knocked off the bill). Have been here 3 or 4 times recently and it’s got worse and worse. Will not be returning. Better off heading into Dumfries for the Hong Kong Star (first class service and piping hot food).

Love this place. Only negative is that they refused to do me a 2 hours massage. Said. 1.5 is the max a person should do. What. Why.?? Apart from this, lovely cosy place.

Had couple of massages before on holiday but this Thai massage has to be the best I ever had would highly recommend going here great staff who know their stuff very professional ppl clean and tidy place will definitely be back soon

This has got to be the finest Thai restauant that I have eaten in. Its decor is a delight to see. The food that is something worth going out of your way to eat.The service is very high quality and the staff are very knowledgeable.We really enjoy the starters and the spare ribs I have never seen or tasted such brillantly prepared starter. The main dish was a delight of Pranw Green Curry with coconut Rice. and the banana Fritters with ice cream and fresh cream just as I am writing my mouth is watering. Hopefully it will not be too long before I revisit.

Hi. Can you let know me how much is thai massage?

Recently visited a Thai restaurant to pick up takeaway. Got home and there was 2cm of fat over the chicken. I called the restaurant up and was told I could get a refund. It has now been two days and I haven’t received a call. More attention to detail and what is served to guests need to be made. I will NOT be returning back here as the meals are hit and miss. A big shame as our first dine in experience was lovely.