Thai Gallery Restaurant in Worcester

No point booking a table on a Friday or Saturday when they are at their busiest...they don't honour it. You turn up at allotted time to be told no table is free and might have to wait 10-20 minutes for one, with all the rest of the punters in the seating area. As there was a queue and no seating in seating area we said we'll go for a drink and come back in 20 minutes....can you hold a table for us? Answer was no - wtf?! The manageress was rude....basically walked away saying she was busy when we complained. This may as well be a Nandos just down the road...you know...people queuing up outside waiting for a table. This is not an isolated incident either...happened several times over the past 2 years. Do yourselves a favour....book a table at 'Thai on 7evern' on London Road, it's less than a ten minute walk away from this place, the food is more tasty and they honour your booking, but book early in the week to avoid disapointment.......I've learnt my lesson...from now on it's Thai on 7evern when I fancy thai.

Visited in September 2024 after coming across it why exploring Worcester. Wonderful food and brilliant staff what more is there to say.

Wednesday evening 14th August and we visited this restaurant for dinner with some friends. Earlier in the day we called into the restaurant and made a reservation for the evening. From the outside it looks like this restaurant is spacious, however inside it is even bigger with hallways leading off in various directions to numerous nooks and chambers. It looks like a number of buildings have been merged together over the years creating this warren. The walls and every spare inch of space is filled with pictures, wooden carvings, statues, images of Buddha and so much more. They are all from Thailand and really rather interesting. We turned up at the appointed time and were shown to our table and given the menus. Our drinks orders was taken, all choosing Chang beers. Shortly afterwards our food orders were taken, a variety of dishes were selected, the two of us went for the old favourites, a chicken Thai green curry and Thai red curry. Waiting for our food was an opportunity to catch up with our friends and enjoy the ambience and decor in the restaurant. When served, both are meals were a bit disappointing, the chicken was hard, overcooked and the sauce was missing something. It was alright, not the best Thai we have ever had. When we ordered our meals we asked if we could have three separate bills, as there were three couples and we sat opposite each other to make life easier for the staff. We were told it was not a problem, however when we asked for the bills, only one came, we said that we asked for separate bills, we were told no possible as they would not have been able to include service charge. We would have tipped anyway but paid the bill and left no additional tip.

Treated myself to a bank holiday take away. Ordered my favourite. Duck in tamarind and coconut rice…paid nearly £28 including delivery. Ordering in advance, delivery very quick, but then the disappointment….the rice clumped together …I hadn’t ordered sticky rice…no flavour…the duck lovely succulent meat ruined by such a sweet sauce all you could taste was sugar…no flavours…no chilli…I’ve had this many times before from you and other restaurants…as I say my favourite but honestly this was so. Disappointing I ended up discarding rice and sauce and ate as much of meat alone as I could. I’m sorry but it will be some time before I order from you again.

The food is good as was the service. The real selling point is the lovely, old building and the view across the street. Prices were reasonable and they were busy midweek.

Lovely Thai food in a lovely setting. Staff were attentive and the food was delicious. The restaurant was fairly busy for a Tuesday which is always a good sign! Highly recommend!

My first and last visit. The service was very slow, I had to ask for our drinks a number of times and we felt a bit crammed into the restaurant. I agree with previous comments on here that they have tried to seat too many people in the restaurant. The food I felt was average which was disappointing based on the previous reviews. The service charge was ridiculous and I asked for this to be taken off the bill, which did not appear to go down well. All in all there are much nicer places to eat in Worcester and I wouldn’t return here.

Went with my fiancee for a what was a wonderful night. The restaurant from outside looks so warm and inviting, set in a the historic part of Worcester. Once inside, the staff instantly made us feel like guests in their home. The attention to detail in the quality of the decor really made a big difference. Everything was so authentic. We went for the set menu, and we were able to change a dish to accommodate an allergy. The food was absolutely amazing. What was also really nice was that the owners came and spoke to us and it wasn't just pleasantries. A thoroughly enjoyable night, in a gem of a restaurant with wonderful company. Why would you not visit here?!

We went here tonight passing by worcester for the night, wow. The food for one was fantastic. Tasty and very traditional thai food. Absolutely beautiful food. The owners were so accommodating and at the forefront of the restaurant showing they really care about the service side of things. We will definitely be here again, thank you so much, what a great find!

We were a bit uncertain about this Thai restaurant in its historic location but so glad we went in! All staff so friendly and helpful re relative heat in food etc. I eat Thai quite a lot and have been there a few times so can be a bit fussy about it but the stir fry was flavoursome (but not spicy) while my laab Was just right - surprised to see it as they didn’t have a big range of food from that area but such a delicate balance of the hot and sweet and fresh - was tempted to lunch there the next day!

We arrived on time for our reservation and seated shortly after. Nearly half an hour later we had not been served or offered a drink despite several requests. They seemed to be too busy with takeaways. We left and went to Siam Smile which was fantastic and highly recommended.

Excellent food and atmosphere. However we were left waiting a long time at all stages of the meal, including being seated, the order and for the bill. We then found a mandatory service charge added. We won't be returning as we felt our custom was taken for granted.

We usually eat here when visiting Worcester, the meal tonight was not as good as previous visits, when given our bill which my husband paid without checking which he should have done, we realised it was not for our table and was a £17 overcharge, as was another's bill, a refund was issued for the difference, but with no apologies, not a good thing for a quiet restaurant to do, so maybe carefully check your bill

First time in Worcester. Amazing meal & service. Staff are friendly and attentive. The food is authentic and tasty. Highly recommend

I want to start on a positive, sadly it is the only positive from my expereince here, but he food was incredible. The vegan options were great too. However, we now get onto the negatives. Sadly the meal was ruined by the appauling service. We were a large group that had booked for 1845 for my mates birthday. We turned up between 1843 and 1847 and after a few minutes a woman came over to us and we explained we had a table booked for 1845. She said ok and dissapeared. 15 minutes went by before we were finally sat down. The table was placed in a corner and was a very tight squeeze for some of the group. None of us are overweight and the restaurant felt like there were too many tabkes and seats squeezed in for the size of the place. After 50 minutes (no exaggeration) no one had come and taken our order not even for drinks. Other people had come in much later than us and were eating food before we were even served. One of the group had gone up to the bar 4 or 5 times to ask for some service and everytime were told "someone is coming". If it takes 50 minutes for staff to walk to a table to take an order then something is very wrong. The male waiter seemed more interested in taking the order of the group of women who came in 15 minutes after us then taking our order. When the food came the waiter seemed disinterested and we had a difficult time knowing what plate was what. They also forgot one plate for one of our group, to which that member had to go up and ask where there meal was. No one came over to ask how our food was. At the end we asked for the bill and after another 15 minutes waiting for the bill to come we got fed up and went to the bar to pay our bill. The lady at the bar made a comment that they bring the bill to the table as we were now making the bar area look untidy. We got the bill and split it between us and worked out how much the cost would be per person. It turns out after we left after discussing with the group that half the group overpaid by £5!! That is a minimum overpayment of £20. A deposit was paid of £60 for this reservation and we were made to feel unwelcome. We were told the deposit is refundable once the bill is paid but the man behind the bar took the deposit money off the bill and it took a while to get this issue resolved as it unfair that 1 person had to pay more than everyone else, when we were told deposits are refundable. It was my first and now only visit to The Thai Gallery. If you want good Asian food go to Singapores down the road with amazing service and food.

Lovey restaurant in really old building. Beautifully decorated. Staff very friendly and food gorgeous. Well priced and good choice of menu.

Very tasty food and friendly staff. Had the thai green curry and Sticky Rice which was Delicious. Been here many times and not been disappointed.

We thought we’d pay the Thai Gallery a visit the other night, as had come to love the cuisine during our holiday in Thailand a few months ago! I had a prawn noodle dish that was not at all authentic and my husband chose Kao Pad chicken, which arrived anaemic looking and tasted very bland. Not only was the food disappointing, do beware when it comes to ordering drinks!!! We chose a couple of beers and then the waiter suggested we had water to accompany the meal. We assumed it would be a jug of tap water but when it came we realised he’d opened a bottle! To our dismay we’d been mislead and had been charged an extra £4.50 for something we weren’t really bothered about! Not

Starters came out....waited a while, they were delicious. 2 hours later no mains. Sadly paid for what we'd had and left..... So dissaponting, this place is chaotic. Suspect the pressure is bums on seats rather than a nice experience. By the time we realised this was a lost cause, we'd wasted 36 quid and 2 hours.

What a wonderful place to eat. Wonderful surroundings, excellent food quality and excellent service. Really can't wait to return.

First visit to Worcester and saw this restaurant and decided to return in the evening. Was t disappointed. Excellent Thai food reasonably priced and good portions. Attentive staff and beautiful surroundings. Although on the hottest night wish we had sat outside.

This undoubtedly the best Thai restaurant in the midlands, the food is exceptional, beautifully served, full of flavour with exact amount of spice an seasoning and the drinks/wine menu is well thought out and reasonably priced. We are so lucky to have The Thai Gallery in Worcester

Thoroughly enjoyed our dinner here. Sat outside on a warm evening. Food is delicious. No pink, chemically-tasting prawn crackers here! The flavours are subtle and carefully put together. For example, so many satay sauces taste like watered down peanut butter. Not here. Thai Gallery's satay sauce is deliciously light. Enjoyed ginger chicken and beef massaman. The last can be heavy and dry, but again.. not here. It with aromatic and light and the beef was perfectly cooked. Thai Gallery has been there for 24 years and justifiably so. Would defintely go again.

I cannot understand people complaining about the portion sizes at this restaurant, all of the dishes we had were of ample size. The prawns in the king prawn mains we had were gorgeous and there was plenty of them. Overall the meal here was very enjoyable and we will definitely visit again.

Food was nice, my husband has spent a lot of time in Thailand & he said the food at Thai Gallery seemed very sweet. Staff could do with being a bit happier, the welcome was lovely but no interaction from staff or smiles from then. Service was slow, we had to ask to order drinks when we arrived as no one came, had to ask for them to take our starter plates.

Amazing and delicious , great service!!!!! The owner was so kind and the food, wow. The pad thai and the vegetarian spring rolls were delicious😍😍

Pleasant enough restaurant with a lot of Thai artifacts to create the right atmosphere , also Thai music. Arrived 6.50 p.m. sat down ordered wine and food order by about 7.05. Prawn crackers which you have to pay for brought promptly. Starter arrived by 7.15 : sea food platter good selection and enjoyable. Main course didn't arrive till over an hour later about 8.25 and only after we reminded waiter : Chicken massaman OK , geang ped chicken a bit watery but good taste. Rice OK. Service good and attentive.

I have a few favourite dishes at this restaurant. The service is very good, lovely location in town and some delicious items on the menu. Always a treat and I find this place particularly lovely for a couples or small group dinner.

We actually left. Even the prawn crackers and rice have gluten in them. And the waiter was laughing when he told us.

Terrible. 2hrs to arrive, two dishes were incorrect, and the food we did have was barely warm. When I called the restaurant, they had no record of an order at all. They didn't recognise the order number or the address?! Farcical. Avoid at all costs.

This venue has been our go to place for special occasions for many years. Not only is the venue itself beautifully presented but the food quality is and has been consistent on every visit. The menu is extensive and fairly priced and the staff are...

Perfectly lit, ambient restaurant in delightfully old building, friendly efficient service, excellent food. our party of 12 was catered for seamlessly. Thank you!

We were thrilled to get a table on a Saturday evening as we hadn't booked. Lovely friendly and attentive staff. Excellent choice of food and wine. We all thoroughly enjoyed our meals.

The above item was different from the menu details. We discussed with the restaurant team however instead of a compassionate listening to our concerns we found the couple defensive and argumentative which spoiled our impression of the restaurant. Furthermore there was the blame on the...

Such a friendly atmosphere in a period building with amazing Thai decor. All great but what sets this place apart is the food. Absolutely stunning!! Highly recommend.

Our first visit back since end of lockdown ; and what a warm, friendly welcome we received. The owners are extremely personable, hard working, kind yet consistenly professional. Such a lovely feeling. The food was exquisite, as good as ever, and the service equally as...

Came here with my girlfriend last night and the whole night was fantastic. The venue is quaint and cosy and the atmosphere was warm and friendly. The food was absolutely fantastic and the portion sizes were just right. We had a starter and main each...

I have been angling to go to this restaurant for years and finally tonight we went ❤️ What an immaculately clean establishment with a warm welcoming and ethnic decor That staff really know their stuff, our waiter was lovely with a sense of humor and...

Absolutely amazing food. Everything was perfect. Hot. Fresh. Wasn't greasy. Staff were attentive and recommended certain dishes. Would definitely go back.

My wife and I happened across this Restuarant and were accommodated without a reservation. The staff were so polite and attentive without being intrusive. We sat at tables on the street as it was an unusually mild evening and it was a lovely atmosphere. We...

What a shame the birthday lady had chosen the Thai gallery for her family birthday meal. We arrived ordered drinks starters and main meals. Drinks came less one of them and after some prompting arrived so we could begin. Starters came and went and were...

We ordered a dish and asked for no egg. The dish came with egg. When we spoke to the manager, she was not only rude but also disinterested, even though the issue was a dietary requirement. We were told to go away and not come...

We sat outside for an enjoyable early dinner. Great central location, good food and friendly service.

We booked a table online and had confirmation of this so booked a taxi into town only to turn up and find they were closed and the sign on the door even said they were open.

Great table, prompt service, lovely food. Annoyed that the following morning I got an email from Quandoo (some kind of booking agent) telling me I hadn’t turned up and seeking evidence to show that I did. I really do have better things to do than...

Recommended by a family member who liked it. However it was nothing like authentic Thai food (yes, we have travelled there), though it was barely “adequate”. My wife had a stir fry and ranked it 6/10, My curry seemed just to be coconut milk, potatoes...

We were a large group of 28 who have been to Worcester many times over several years. This was our first time to the Thai Gallery and it certainly won't be our last! The service was exceptional and the food was top class, freshly prepared...

Wow. Amazing. We eat here probably once every 6 months and always enjoy the food, however, how rare is it that a takeaway is just as good as when you eat in! Delivery was swift, food was hot, fresh and soooo tasty. Best takeaway we’ve...

Always a pleasure to eat in this restaurant, very friendly staff and great service, and the food never disappoints. Highly recommend the Tung Tong starters which we always have personally I’ve tried most on the starter menu and now always fall back to these as...

Enjoyed an excellent dinner the Green Thai Curry was perfect. Service was good and the restaurant full. Happy Days!

Wonderful, fresh, tasty food and great friendly service with wonderful hosts segio, tutu, ken, raz and the team. Always tastes so fresh. Pad Thai and kao pad are to die for.

Ate here two nights running whilst in Worcester as the food was so good and dishes that we just had to try on the menu. Our waiter must have thought we were becoming regulars as our drinks were served before we ordered them. Loved it...

Had a wonderful time at Thai Gallery, visited on a Thursday and whilst it was relatively quiet and easy to get a table, there was still a nice ambience in the restaurant. The service was really good, along with the drinks and the food. We...

My friends and family have been coming to this restaurant for years. The food is delicious and the staff are attentive and welcoming. Even though the entire menu looks tempting, I can not pass on the chicken satay - just melting , yummy.

Wonderful food, Wonderful atmosphere, fantastic hosts. Mixed meat platter. Desired ribs to thai fishcakes. Pad thai with beef. The beef is succulent and so tender. Kao pad with veg. All tasted so fresh and delicious.

Our visit wasn’t planned and we wanted a nice lunch. We liked the look of the menu and decided to go in. The atmosphere was warm and welcoming. We had a limited time as we were due elsewhere and they could not have been more...

My wife and I were going to the cinema down the road and wanted some tasty food for lunch before the film. We were not disappointed at all, the food and service were first class and we will be going back again soon.

Called in for lunch whilst visiting the Christmas Market. We all had something different from the vast menu on offer a little disappointed when the meal was served as it all didn't come together and had to wait for some of the items. Food was...

We were on a weekend away in Worcester and doing a bit of shopping and we asked one of the shops where they would recommend to eat - one of the ladies said it was superb so we booked and were not disappointed. This place...

I booked for Thursday 11 November at 12:00 and received a confirmation from the restaurant. When we turned up, looking forward to a Thai feast with a business colleague, the door was open. We went in and found a workman who said “l think it’s...

We were spending the day mooching round Worcester when we came upon this restaurant. It is set in a very attractive Tudor building and luckily it was warm enough that we could sit outside. There was a huge selection on the menu, but we managed...

We had stopped over in Worcester to break a long trip up into smaller driving chunks and to our surprise, the hotel were not doing any evening meals, so upon enquiry at the front desk, we were told of 100-120 eating houses of many different...

I am not sure what has happened but the food has gone down hill massively since our previous visits. Lacking flavour and well just so different it’s like a visiting different restaurant. Just very confused how it can of changed so much? Staff were greet...

Slightly wary because of some fairly negative reviews we nonetheless found this restaurant to be very good indeed. Service was prompt and attentive and the food was excellent and well served. Like one or two others we were a bit uneasy at getting no response...

Stumbled upon this tire restaurant while walking through the city center. I love the size of the restaurant and the decor. The food in disappoint either. For starters and then to fabulous. I would definitely recommend this restaurant if you were into Thai Food.

It was litterally the best thai food I've ever had. I dont think I can go back to any other restaurant and enjoy my meal. Very recomended! Love it

Abysmal from start to finish Left us for half an hour before taking our order- even drinks. Then the waiter was dismissive of my gluten free request I ordered one of the very few things available - salad! After a long wait my family got...

Loved the Thai food served here and a lovely old building with gorgeous Thai decor. Will be back on a regular basis.

We arrived on time and were seated...so far so good. We waited for what seemed an eternity to order drinks. We ordered our main courses which were fine if on the cool side. The service was abysmal. There seemed no co-ordination between the staff. They...

Dropped in at lunchtime and only a few tables were occupied. Once seated, the menu was presented pronto and drinks and food arrived quickly and nicely presented. I enjoyed my lunch and will probably be back if I visit the city again.

An excellent meal and friendly staff made this an enjoyable evening, even allowed us to move tables when our friend was in a draft!

Top notch service and food. From start to finish, we were looked after without fuss but not rushed in any way. The food was fantastic, full of flavour, cooked freshly and presented well. Totally recommend this restaurant.

We ate here on a Sunday night. The food was really well cooked and very tasty. It's in a nice old building in the middle of Worcester. The staff were great too. We will be returning!

We really enjoyed our visit here. The food was lovely and the service was outstanding. I cannot fault it. I only wish it were nearer home.

Tasty Thai food located in a gorgeous old building in the centre of Worcester. Staff very friendly, and tasty food. We went for the mixed starter and duck main.

Maybe our 10th visit here. Located in beautiful Worcester this Thai restaurant is exceptional. Fantastic food, good service and great location.

We took a friend to the Thai Gallery for supper the other day - we had heard good things about it - we were not disappointed :-). Firstly, the building is beautiful and the setting really good. We sat outside and watched life pass by....

Booked online, 4 days later had no confirmation returned. Rang up where they changed the time to later in the evening… stood outside for 5 mins with no staff interaction. Got seated, sat for 20 mins without menu or drink order. Had to ask for...

Lovely food and excellent service tonight. It would be difficult to criticise anything negatively.Many thanks

Just ordered Thai gallery tonight and wow the food was absolutely outstanding. Pad Thai, beef red curry Thai fish cakes the flavours were just amazing. This is my one and only favourite restaurant in Worcester. If you want good Thai food this is your best...

Came here with a few work colleagues. The food was great with polite staff and a good atmosphere. Can't wait to visit again .

Just ordered a Deliveroo from here. We often order the same food one or twice a month - this one was awful!! Thai red beef curry and rice was pure stodge!!! ........and to top it off, a nice lengthy hair in the food! Has the...

this restaurant we felt is Making the most of a difficult time for their customers with limited space outside a very historic / old building. lovely food - very good service wine tasty - standard very high. price reflects quality of ingredients and taste experience.

We chose set meal for 2. Drinks were expensive. (Large wine £7.60) We didn't realise the price of £32 was X 2. Per person wasn't obvious on the menu. The food was nice, but I think it's over priced for what you get

Visited this restaurant with my family. The food was beautiful and service first class. Looking forward to visiting again when we are next in Worcester.

My boyfriend and I decided to try this place out yesterday as a special dinner. We ordered a sea food platter for starters along with prawn crackers. The starters lacked flavour and were practically bite size portions! For mains we ordered a prawn stir fry...

Thai Gallery has been one of our favourite restaurants in Worcester. We have just had a takeaway which was a big disappointment, satay was bland and green curry missed the taste we are used to. Very disappointed to say the least, will not be ordering...

I have dined in the Worcester branch many times and I have always been more than happy and enjoyed every visit.Unfortunately the takeaway delivery did not live up to this standard. It seemed like a good incentive to offer 20% off but the £5 delivery charge was a bit of a shock considering I live just over a mile away! its expensive and ended up being nearly 40 minutes late. The food was cold and we had items missing, I was refund for one item that was missing. The item cost me £2.50 and I got a £2 refund.I do understand the difficulties all restaurants are facing during the COVID-19 pandemic and I ordered on 7th November as a treat for ourselves and to help out a local business, and rather than just writing reviews publicly I first contacted them twice via email with no reply.

When visiting Worcester, decided to have dinner in the Thai Restaurant. Service was okay, didn't have to wait for too long, starters were very nice, though a little bit too oily/fatty Main course was nice, good flavours also Overall it's been really nice

Great evening night out for a few drinks. The duck in taramind sauce was fantastic. Food was fresh and well paced between courses. Still a good atmosphere in the restaurant.

What a total joke, food was dreadful!!!!!! Ordered a pad thai and chicken skewers which was tasteless, really expensive and not great value for money, if i was in the restaurant i wouldnt of paid a penny........DISGUSTING FOOD STAY AWAY!!!!!!!!

Very good food, excellent service.Very good covid arrangements. Some nice decor and ,considering restrictions, a pleasant atmosphere

The staff were really friendly, the service very efficient.Food was a real let down.Spent a lot money £45 for a celebration meal for two.Fish cakes were soggy, ribs no meat just fat, stir fry veg over cooked, nothing tasted fresh.So sorry to post a bad review, but the meal was such a big disappointment.

Walked in to book a table later in the evening. All ready when we arrived. Really good COVID-19 precautions (inc single use menu). Great food and service. Lovely evening.

Super delicious Thai food, and the best chicken satay I’ve ever had, very happy with our meal here. It was extremely busy but felt very safe and service was excellent

We had a lovely meal this week, best Thai food we have had! The staff were also lovely and very attentive, we would definitely recommend and revisit when next in Worcester

Always a fan of Thai food and restaurant did not disappoint. In this covid time was impressed by the way it was managed. Lots of signs, hand sanitizer and staff wearing masks. Disposable menus and clearly staff were well trained.Food and atmosphere was excellent, service was very good and at right pace. Great night out hard to fault.

Booked table for 9pm on Friday night. Venue looked nice but we were only given 1 menu between 2 of us (even though the place was nearly empty). Was difficult trying to read it properly stretched across the table - and felt rushed when asked what drinks we wanted. A few mins later they came to take our food order, even though they could see we were still looking at the menu. We asked for more time to look at the menu and were then told "we close at 10:15". The whole experience felt like they just wanted our money and us out of the door asap. Food was nice enough but the experience was extremely disappointing. Not what I expected from a restaurant of this standard.

Visited last night and had the best Thai food I have ever had outside of Thailand. Welcoming staff, good Covid-19 precautions, excellent service, food to die for and great price. Would go again and again.

Always a fan of this place until now! Greedy business trying to get as many people in to get as many eat out to help out transactions through regardless of Covid safety. Place rammed with queue outside trying to get as many in as possible. Totally irresponsible restaurant and will not return!