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3.5

Based on 1.782 opinions finded in 1 websites

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Nº 546 in 877 in Brent

Nº 13 of 27 American in Brent

CUSTOMERS TALK ABOUT DISHES WITH..saladcheesesteakoldpayshrimpladysesameduckpastacookedbeautifulmustribschicken
Score

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Excellent service. Sanju was fantastic. He recommended menu and drinks items and demonstrated exceptional levels of customer care that made us feel welcome. I have visited this TGI restaurant before and been impressed, but Sanju's genuine commitment to customer care and representing the TGI brand was an even higher standard to what I have experienced previously. The food was great and arrived in timely manner. A great end to a hectic day!

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Anton R . 2024-10-08

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We visited your resturant yesterday there was 6 adults and 6 children, our friendly waiter was sanjay, I can honestly say he was brilliant, there was a lot of us to accomadate and he was very attentive, and he had a lot of orders to remember, He was spot on!! Lovely food, and atmosphere. nothing was too much!! Thankyou sanjay!! We will be back

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gemma J . 2024-10-07

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We had a meal at the London Designer Outlet, Wembley TGI on 3.10.24. Emma and Carl were brilliant - they could not have been more helpful. Very friendly service - nothing was too much trouble. A great experience, many thanks to Emma and Carl.

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LJ P . 2024-10-04

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Good food great customer service. Easy to order food tasted nice also very friendly waiters and bar members. Great in total

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Kian S . 2024-09-29

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I was served by Lashana and it was exceptional service, my food came very quickly and tasted really nice , I will definitely return again

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Merica W . 2024-09-29

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Great atmosphere, we were here for the Taylor Swift concert. We walked straight in with a friendly member of staff showing us straight to our table. Then we were greeted by a very smiley and extremely polite waitress Holly. Holly made our visit welcoming with her charm and awesome sense of humour. Thank you guys , keep up the good work - we will return :)

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Tony R . 2024-08-18

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This place is excellent for people visiting events at Wembley Stadium, couldn’t be any closer. Huge restaurant, visited before the Community shield match, limited event menu. Served by a friendly lady. Didn’t have to wait too long considering that it was packed to the rafters. Food was pretty decent, so yes I would recommend. I am glad I booked a table as I don’t think we would have got a table otherwise.

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Moonlight1 . 2024-08-12

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Great food, quick service. Milan our sever was very helpful. Loved the cocktails on the 241 they were very tasty! Deffo recommend

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Jay . 2024-08-11

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Her sey cok guzeldi. Milan'in servisinden memnun kaldik. Wembley e gelirseniz mutlaka buraya ugrayin.Gunun her saatinde gelebilirsiniz

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Pınar . 2024-08-11

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I had a wonderful experience! The staff were phenomenal, and the food was fantastic. Lashana, our server, provided exceptional customer service, and I couldn't have asked for better care.

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Dante M . 2024-08-10

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We had a great time Tanayah was excellent 👍 She was polite and dealt with the whole family . Really like her and will be back

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Climber16203604395 . 2023-10-23

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The food in TGI was really good. My son and his friends loved it.The oreo milkshake tasted so good. Taneyah gave amazing service. I would definitely come back.

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Caris N . 2023-10-23

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The service was good and fast. But l was really disappointed that the ribs where out of stock. Like who goes to TGI and not order ribs but besides that the food was great

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Tendai R . 2023-10-23

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Really lovely and kind staff very attentive. Understanding would definitely come back really enjoyed my time

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Camper57081612250 . 2023-10-23

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Everything was amazing ,I loved the warm welcome and service ,the cocktails and the food were different from anywhere else . It was indeed worth my visit .

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maryvian a . 2023-10-22

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My server, Miles, is always so friendly and professional. This makes my experience at TGI Fridays more enjoyable. On the whole, the service at TGi Wembley is very good, with clear training for staff, but Miles certainly goes the extra mile in terms of customer...

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Anton R . 2023-10-22

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This is the best experience we have ever had as a family and I would recommend it to anyone. It’s once in a lifetime

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Lawrence B . 2023-10-22

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Loved the variety of food and taste. The staff were also very responsive with my demands especially as I was with 3 little kids. Will definitely go again.

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Nicholas S . 2023-10-22

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Good support and very quick at resolving issues with inexperienced staff. The manager quickly looked for Ribs to make sure we were able to redeem our voucher as it's expiring the next day. The manager(Jeff) recognised that we always patronise them and greeter us. In...

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Nwandison's N . 2023-10-22

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Great food . Ribs were nice as usual. Wife enjoyed. The JD sauce is fab. Customer service was great by Sam, Geoff and Damera Thanks again

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Curiosity65963047927 . 2023-10-22

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The place was lovely,very clean,the ambiance was calming ,the Halloween decorations were beautiful,the service was amazing,the food was delicious

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FellowTraveler746912 . 2023-10-22

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Visited after a match at Wembley Stadium, so it was really busy. Our waitress, Aurelia, was absolutely great. She took our order really quickly and chatty, smiley and professional despite being rushed off her feet! Food arrived promptly and was piping hot and fresh. We...

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lyndaRaw . 2023-10-18

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Click and collect order was rejected by the restaurant, however still charged for this order, tried contacting TGI on several occasions and after 2 months still no joy on getting a refund

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Howling W . 2023-10-17

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Cameron was absolutely amazing, everytime I come in here he’s always busy helping out, service hasn’t been great the last couple time but he saves the experience. Thank you :)

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Kacy M . 2023-10-13

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Excellent service, food was great and the overall experience was first class.Great service from staff Will definitely be visiting again

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kay100000000 . 2023-10-11

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Amazing service and friendly staff. Great food and atmosphere, had an amazing time, will definitely go back.

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MissShauntel . 2023-10-11

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Amazing staff, quick service and great food and drinks. Welcoming environment, clean and extremely helpful.

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T S . 2023-10-07

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Excellent service and experience defo will be going back it was for my boys birthday and he loved it very welcoming he love the decor on the walls

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Darren A . 2023-10-07

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Loving the updated Fridays menu , great service and lovely cocktails defo going back. Thanks to Sam for also making us feel so welcome and being very attentive

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Shaki19 . 2023-10-07

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I had the wing and they were lovely. The customer service was excellent, and l love the atmosphere.

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Travel36086722914 . 2023-10-07

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Amazing customer service. Food was fabulous and I love the Tropical Monster (cocktail). I highly recommend it.

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Duvall A . 2023-10-07

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Loved every second of it it was amazing I’m drunk bro so dw we had a lit time couldn’t leave it was nice

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Mummy M . 2023-10-06

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Waited half an hour at our table, no one came to take drinks order, let alone food order. Shockingly bad service if you can call it that. Walked out. Appreciate there’s an event on but this has to be the worst TGI’s ever visited ....

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jasonn662 . 2023-10-06

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I came for my birthday and my waitress Tanayah made it a great day I was very happy with my birthday experience. The speed and skill of my waitress Ria was also amazing. The drinks were great. Loved it and would 100% recommend TGI Wembley.

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Tyrell J . 2023-10-05

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The server was friendly and when I complained about the corn on cob , it was taken out of the bill.

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Mane S . 2023-10-05

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Excellent service as usual! Food was hot and fresh shout out the kitchen! Shimoya is always at hand to make sure everything’s running smooth and that we are happy! Which is lovely as regulars to have built that with the staff! Also to Jeff who...

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Lucy M . 2023-10-01

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This spot is great to bring friends and family. You are very well catered to here and the staff are all very lovely. Food came out fresh and hot

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Isabelle M . 2023-10-01

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I visited yesterday at first sight it was nice service was excellent and food was excellent. The waiters were also good

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Dhruvil D . 2023-09-30

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It was my first experience and the food was very good and all the staff members were also good highly recommend this place

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Kunj S . 2023-09-30

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Emma was absolutely amazing with her customer service and I’m so happy that this restaurant has a person like her working with such patience and kindness

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Daydream41620111646 . 2023-09-30

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The sasame chicken was delicious and crispy well served with lovely salad and the cocktails weee banging. Thank you Jeffers see you next time

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Chloe B . 2023-09-30

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Great place with amazing vibe. The food was really delicious and staff was lovely too. The manager( Khadeejath ) took care of us really well. A must visit restaurant I would say.

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Anish K . 2023-09-30

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My meal was delicious paired up with an amazing young lady by the name of Tanayah who served us. She was very vibrant, pleasant and friendly.

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nickylee0208 . 2023-09-29

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Great service and food but food could be served faster. Having said that, Cameron was a great waiter.

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mithusanp . 2023-09-28

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Eveyone was really welcoming, all the staff and mangers had excellent customer service and upheld their friday. standards to our satisfaction- would definitely go again !

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Rhianna L . 2023-09-25

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The service was ideal at the establishment. The workers here are all polite, especially Kianne. She did an amazing job serving us, nothing to complain at whatsoever. Thank you for the night.

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Tyanna A . 2023-09-24

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The service was exceptional, waitress Shea did an amazing job serving us. The food was lovely, and all food requirements from us was made.

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Adam M . 2023-09-24

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Great customer service provided by Faith🫶🏻 had an amazing time with my family. The foods were great as well as the service 💯 would come back again👍🏻

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Angela G . 2023-09-24

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Amazing night out. We had a lovely time at tgi Wembley. Fantastic customer service. The manger Samuel was amazing he made my sister's bithday at tgi a memorable one. Great food. Beautiful and delicious cocktails. Great atmosphere. Will definitely go there again.

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Rejoyce S . 2023-09-24

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We went for our first family dinner as a family of 4. As anxious as we were to take 2 children out for a meal our waitress Leshea made this experience very calm and enjoyable. She made sure we had everything on time and was...

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rebecca r . 2023-09-23

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Went for a nice meal with my friends, the food was spot on and was served to us on time. We were served by Leshea Bernard, she made sure our food was correct and up to high standards, as I have allergies. Our time was...

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Siobhan W . 2023-09-22

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My waitress was leshea and I went out for a meal with my daughter and she was very patient, she recommended some food as I’m a fussy eater and I was very pleased with the outcome. Would definitely visit again

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John W . 2023-09-22

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I went to wembley branch and the Customer service was great, waitress was lovely and food was yummy!

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Jay H . 2023-09-18

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Nice atmosphere and food quality, there was some kind of long wait for the food but it's because I wasn't alone.

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Aaron E . 2023-09-17

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The food was nice and service was good.We had a lovely waitress who was very attentive to our requests

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Mylene E . 2023-09-17

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RUDE AND VERY POOR MANAGEMENT AND SERVICE Experience “0” I don’t know where to start. Group dining with my family. First of all they’ve told us that they’re “SHORT STAFF” But we said it’s all good. We’ve waited for our table. They took our orders...

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932sherwins . 2023-09-17

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We walk in with my husband. After 15 min we have to wave to order. However, we ordered a burger and a 2 draft beer. At the table after 40 minutes and calling the manager arrived 2 burgers instead of 1. This was not enough....

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Александра А . 2023-09-17

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Everything was nice love the food in this place the person who severed me was very helpful I would recommend anyone to eat at this here

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Sightseer21894863017 . 2023-09-15

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Amazing customer service!! Would absolutely come her again with the family, we all enjoyed it! :) :)

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carinahO5292OS . 2023-09-14

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Good food, all hot and quiz turn around turn time. GREAT STAFF and customer service. Done the most to meet all our needs with smile. Appreciated

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ceejai p . 2023-09-14

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Perfect great service really enjoyed my food environment was nice even better food was service really quick

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Reece W . 2023-09-14

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Floor staff were amazing went over and beyond to accommodate us, very polite and well mannered. Made the bday feel special and added extra soft drinks for us. Food was cooked to perfection, not burned or under just right.

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Shantelle B . 2023-09-11

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The hospitality I received today was amazing. The bartender Anisa was especially warm and welcoming.

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Noela M . 2023-09-08

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Ask for a sundae not specifically on the menu and Had a member off staff make the best strawberry sundae for me ive had. Staff were very polite i enjoyed my visit. Will go back.

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Curious30309205219 . 2023-09-04

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Great staff , nice atmosphere, good people and service ,food was nice too. , they was helpful and understanding, didn’t hestitate to solve the minor issue we had regarding cold fries and would recommend Wembley TGIS , faith and Shimoya are the greatest waiters/manger I’ve...

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Clinical F . 2023-08-30

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Great customer service and patience Was very attentive thank you Samuel. Made our meals exactly how we wanted and served us drinks before having to ask !

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Isabelle M . 2023-08-29

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This spot is perfect or a family night out , we had a lovely waitress Emma, very professional and friendly. They cater to all needs and allergies .The food was exceptional and the portions were very filling .The Music is kid friendly and the kids...

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shamyah r . 2023-08-29

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This spot is great for a casual date night. Me and my partner came here yesterday afternoon to dine and The service was 10/10. The food didn’t take no longer than 15-20 mins to come. despite the restaurant being a bit packed, Will be coming...

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Niyah A . 2023-08-29

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The food and customer service was amazing! The surroundings were also very eye-catching as there are many things to look at on the walls. The food had my mouth watering I could eat this everyday. I would definitely recommend people to go there and enjoy...

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Tyrah D . 2023-08-29

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I came here with my family for a dinner as a last resort and it was probably the best choice i had made. This is the best TGI Fridays i’ve had and the customer service especially from Emma was immaculate. She’s such a sweetheart and...

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leonaBarack13 . 2023-08-29

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Samuel is so friendly and helpful! Didn’t have to ask for drinks once! Fully catered to every need and clearly very good at his job! If only all establishments had people like him! Thank you for a great evening Sam!

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Lucy M . 2023-08-29

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Lovely food but fabulous customer service from Caroline who looked after us and was great with the kids. Cant go wrong with TGIs but the service was great!!!!!

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SMC21London . 2023-08-28

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Caroline was our waitress. She was attentive, kind and provided a great service. While it was busy, she kept checking in and we were never left waiting. Would recommend and Thank you Caroline!

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209zenaidam . 2023-08-28

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Great food for a family day out and even better service. Especially Caroline, who looked after our table with finesse and fun. Thanks for all you do :)

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collg83 . 2023-08-28

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Awesome visit! Sam, Caroline and Hesa were amazing, really looked after us. Communicated any issues to us and were on top of everything, would highly recommend TGI Fridays Wembley to anyone visiting the area! Superstar team dealing with high pressure shifts!

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James M . 2023-08-27

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Kia was a lovely friendly charismatic waiter, who paid special attention to my friends and I and was very helpful with deciding what food and drinks we should get.

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Bola B . 2023-08-27

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Sam, Caroline and Hesa were amazing. First time here and I felt welcome. We were put at our table efficiantly and constantly attended to. No rushing but attentive. The guys were amazing. The busyness of the event and it was handled professionally and on point.

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Scott I . 2023-08-27

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Best place for food and drinks with friends. Staff and managers are all on top of their game! Will definitely be back soon. 100% recommend!

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Michael V . 2023-08-27

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Great atmosphere, lovely staff and great food. Good location perfect for a family dinner. Would definitely recommend

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Chante B . 2023-08-27

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I visited on a busy event day, my waiter Miles was very polite, friendly and gave an effivent service, will definetly come back to Fridays Wembley

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Luis R . 2023-08-27

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We came for the bottomless brunch and the service was speedy and amazing. This was my second time coming for the brunch and it was just as fun as the last time. We were Sever by Caroline and shemoy and they both were so pleasant...

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166sadew . 2023-08-26

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Caroline was absolutely lovely took care of us and never left us without a drink on our table. She deserves a raise!!! Shamoya as well was very welcoming and full of good Vibes.

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Tekella C . 2023-08-26

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Great service!!!! Catered to our every need. My daughter had an amazing birthday. We had lots of space for a large party.

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deneise b . 2023-08-23

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the food was lovely, food server asia was lovely but we ordered a drink and it took forever to come we even had to get it ourselves

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Atoyah M . 2023-08-20

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This spot is good for some juicy chicken and comfort food. The staff are great. The food is quite quick to arrive.

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Tianna-Rhashell... B . 2023-08-20

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The chef made my medium rare steak very well, he came out and asked us how the steak was and to review it online. I would say 10/10. Will coming back

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_khamsss . 2023-08-20

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Jeff is my man and he always looks after me. The New York trip steak we well seasoned and tasted the best. My sister had an American grill , very generous portions

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kareeshab . 2023-08-20

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It was LIT👌🏾 I’m not capping no lie!!! I can say I approve the restaurant to be honest…real opinion🎉

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N S . 2023-08-20

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Sooo disappointed in every way! I ordered the messy cheeseburger. It was described as ‘dripping’ with cheese! No it wasn’t.. Imagine cooking a burger till it was dry then leaving it out for a while to make sure.. then picking it up whilst talking to...

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Frances E . 2023-08-19

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This place was great for pre concert food - really well organised and quick! I would highly recommend as a pre concert eatery! The staff were all very friendly and attentive even though they were very busy! I would definitely go here again before a...

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thorn2nsarah . 2023-08-19

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Tgi Fridays has a fabulous reputation but wow …. Wembley really let it down Went for food but after seeing the toilets and kitchen through the door not a chance was I eating there It was absolutely disgusting The ladies toilet had not been cleaned...

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melanie n . 2023-08-18

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We were served by Jeff outside on the a beautiful day. Who suggested we have ribs I might say your your BBQ ribs were delicious and well seasoned we can’t wait to invite family and return

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Princess F . 2023-08-16

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Excellent service from Tanayah. Made us feel very welcome and was very quick. 5* for service. Really appreciate it.

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originalname3740 . 2023-08-12

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Food was out of this world strake was amazing and the head chef was really nice came to our table and check on all our steaks which was a nice touch. AB

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Tourist08704926363 . 2023-08-09

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Had such a lovely time. Damira was friendly and attentive & made us feel very comfortable. We had a chat with the manager Jeff who built a great rapport with us and had lots of knowledge on the area. After not eating TGI food for...

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kyliehN4958WF . 2023-08-08

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We were at Wembley for the Community Shield and had used this facility on previous occasions with some success. In fairness the front of house staff staff were really busy but very organised and helpful. BUT, the 4 steaks we had were atrocious ..the young...

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Martin S . 2023-08-08

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The waitress at the restaurant TGI Friday was very friendly and made me feel very comfortable as a new comer to this restaurant i will not hesitate to come back again with a friend and more thank you for this impeccable experience

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Cameron M . 2023-08-07

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Food was great , staff was very polite especially a very sweet young girl named Tanayah , drinks were on point and just the whole experience was fantastic , I would definitely recommend coming here

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Tileah W . 2023-08-07

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Match day experience - Shay was great, food came out quickly and was very happy with the service. Will not hesitate to return when next visiting Wembley

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Hb250250 . 2023-08-06

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The food took a while to come after we had ordered, however it was quite busy when we came in ( around 2pm), so we understood. Our waitress Briana, was lovely and would check on us every now and then to see if we need...

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Dream15096574613 . 2023-08-06

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