TGI Friday in Brent

I had a date here and the customer service was so lovely, pleasant staff and amazing food will def recommend Wembley park tgif!

A group of 20 - 10 adults, 10 kids, ate here when we went to Wembley for the FA Trophy final. It was the perfect venue for us. Our server, Luis, was really good. And one kid could eat free with one paying adult - so all the kids ate free.

It was wonderful the staff was very welcoming and the manager Sam was very pleasant. the food was delicious the cocktails tasted well.

Sandra was the best hostess, very helpful and welcoming. Very much enjoyed our visit. Highly recommended and will most definitely come again.

Had a fantastic time at the spacious and lively TGI Fridays in Wembley, made even better by Chef Amber Naomi’s warm smile and welcoming demeanor. She truly knows how to make guests feel special!

Great service provided today by Jeff and anisa! Prompt with drinks and making sure all was done as needed to be very efficient and food was great thanks to chef Carl! Thanks guys definitely be back again!

Had a great time, the food was served fairly quickly and the drinks too. The staff is always friendly & attentive to all customers.

There were only a few tables taken up. We were put on a table in the corner with a broken light above so it was very dark. Food took over an hour to come out, good job we never ordered starters and dessert. Friend had a salad, but wasn't told they had run out of dressings, but still brought the salad out to her, after waiting an hour. Another friend had a double burger with bacon but without the cheese and lettuce - was told it would be cheaper to order it a different way - ended up being charged extra for the bacon that came with it so in the end paid more. Had to ask for the sauce that was meant to come with the meal. And then my Cajun chicken pasta was literally a massive plate of pasta with 4 slices of chicken (picture on menu shows what looks like a chicken breast cut up on top of the pasta). Pretty poor experience for once with TGIs. Didn't have time to complain to the staff.

From the moment we entered the restaurant we were immediately greeted by a lovely young female who seated us & offered us the menus. We were ready to place our order & served immediately by Nicole & she took our order with extreme ease & professionalism. Our drinks were served within a minute & starters were served in 7 minutes & they were fantastic & very tasty. I ordered the ultimate cheese burger which was mouth watering. We were to full for deserts, our eyes were bigger than our bellies. The atmosphere of the restaurant was very Fridays. We will most certainly be returning to this Wembley branch. We all hope we see Nicole soon.

Great spot to have a bite, especially before a game at Wembley stadium, which is located directly opposite the restaurant. I was given a smooth service by Jeli, shoutout to her.

Came for lunch, by myself. Damira was very attentive and looked after me to well. Regardless if I needed another beer or anther portion of wings, she made sure everything was ready. Without Damira, the experience wouldn’t be anything. Thank you Damira.

The service was really good and so was the atmosphere. I really enjoyed the food and the drinks, it was delivered really quickly. I had Nicole serving me and she was lovely

Nicole has been such a great support very helpful and recommended drinks and food and it was 10/10, will definitely come back again

On a day out to Wembley with two young people with additional needs myself and my colleague were very nervous about where we were going to find that would heat up the specialist food they needed for dinner. We saw on tgi website they will...

Very good service I loved the food 😁 The waitress was very nice and helpful and kind I loved her customer service Her name is jeli

Had an amazing experience. Food was 10/10, drinks 10/10 and service even better. Damira was so attentive and friendly, she made us feel so comfortable. Will definitely come again.

Had an awful time here, food was atrocious!... especially the duck wraps, disgusting!!... well over done and tasted reheated and bland!!.... waited for ages for service aswell.....Do not go here!!!

Incredibly busy of course, because of the Fleetwood Mac gig, but that doesn't account for not having enough staff, taking ages to take an order, let alone bring the order, and on top of that lots of food items and beverages (white wine!) had run out. Apparently the potato skins ran out on Thursday ... it was Sunday. They should put a notice up outside if they aren't running their full offering, because by the time you waited an hour for a table, there was no way you could go anywhere else. My first time at a TGI Friday's in about 10 years, and definitely my last!

Location wise ideal, check in knowing it was busy was fine and clear, given a pad that vibrates when table ready. So what shall we do, go get a drink. The bar was manic! Took 40minutes to get a drink, the bar was not fully staffed at all and no organisation for a que system so was free for all and a squeeze to get out the way - why when a sold out huge concert was going on, and one of the cheaper restaurants around, they did not get more staff in!Finally sat down just after getting a drink, great server and cant fault her, but food took a long time to come out, starters were cold, main was fine but again took awhile. We ordered a drink which didn't come for an hour, almost as ready to go. Again the server kept chasing it up and apologising but does put me off coming again if attending an event at Wembley, not cut out for dealing with the crowd which is a shame as, as a chain I enjoy TGIs.

Service and food were good. Met some friends for drinks and then dinner. The best part of the night was the bartender Niki from Hungary. Great drinks and super funny. She had us laughing and drinking. Awesome 👍 definitely will visit again when in London.

Was at tgi Wembley for a meal before the summertime ball at the stadium. Amazing atmosphere, amazing food great service. From the moment I stepped in the place to the minute i left it was amazing. Staff were all smiling and having an amazing time which in turn we had an amazing time.

We had two great meals whilst staying at the Hilton next door for BTS concert. Staff were very sweet and helpful. Food was great. Lovely family atmosphere too

Unless you want to sit in a restaurant where the tables are dirty, the chairs has crumbs all over it, you wait 20 minutes for your order to be taken and a further 30 minutes for your DRINKS to be delivered (that's 50 minutes since taking a seat in the restaurant), I suggest you don't even bother visiting.Not to mention, you then have to wait a further 20 minutes for your appetisers to arrive and then another 35 minutes for your mains to come. Absolutely ridiculous.But don't worry, as soon as you want your bill to arrive, they're extremely prompt with delivering that!

Had my birthday at Wembley TGI and they made it so special. Gave me a huge balloon hat, personalised birthday card from all the staff. Never had that from anywhere. One I will remember for a long time. Also had free Birthday cocktails. What more could you ask for.

Came here for a meal on a busy footballing weekend with my family and had the best time ever. Not only was atmosphere brilliant but the service we received and the food was fantastic. I was expecting there to be a long wait on food but surprisingly they were on fire and my kids had a whale of a time. Smashing!!

Have loved this restaurant for many years.Have sppent many great birthdays and other occassions here,but over the past couplle of years the standards have dropped so much it now becomes a chance of enjoying a meal rather than complaining about the quality and overall standards.You make your own choices.

Staying at the Premier Inn, very convenient location. Food was very nice. Quickly seated. Pleasant surroundings

If you want something quick, easy and filling before an event at Wembley then TGI is a very good option. The food is really tasty and staff are very welcoming especially when its for a special occasion.

No problem booking tables. Staff very friendly and efficient. Drinks and food orders served pretty fast both nights. Two of our group had birthdays so the staff sang to them which was a nice surprise for them. It was really busy, the staff coped very well. Would visit again if we were in the area.

We’d been to the F A Cup Final and fancied something close to the hotel I’ve not been to TGI Fridays for a while and was surprised by the quality of the food and service I had chicken strips with a dip sauce with JD in it wish were very tasty the wife had a similar thing but with blue cheese again she commented on the dish saying how good it was For mains my wife had half a rack of ribs and chips I had steak, chicken and prawns and an excellent dip in sauceA few Peroni beers and red wine for the Mrs Job sorted Julian from the Watford TGI Fridays was an excellent host Thanks for your hospitality

And rubbish service. Our seat was shredded with all the stuffing exposed. Have nothing to recommend this place.

Leuk restaurant, heerlijk amerikaans eten, leuke ambiance, gezellig personeel en een vriendelijke prijs. Wel harde muziek, maar niet overheersend.

Came here with wife and niece for dinner. It was very busy as a football match had just ended at Wembley stadium and it was starting to get busy for the nights show at the arena. But still, we were seated almost straight away. Took a while for drinks and starters to arrive but after that it got quicker as the football crowd left and made the bar less chaotic.Food itself was decent, what you’d expect from a place like this. We all enjoyed it and would come back again.

Things started off well on arrival, sat down in a booth and our orders were taken. Waited 20 minutes for a bottle of Prosecco to be delivered to the table and it arrived as our starters arrived. Whilst we were only 2 minutes into eating our starters, the main then arrived! Far too soon for that to come over to us!!! We then see no member of the waiting staff for 30 minutes to take the plates away or to take a drinks order again. Another 15 minutes went by and we finally got a drinks and dessert order taken. The dessert arrived before the drinks again. When the waitress came by with our Prosecco she was so flustered she popped off the cork and soaked me with half of the bottles contents! Ok so she did panic and apologise repeatedly and come by with plenty of tissue and we got 10% off the total order and a free bottle of Prosecco, I didn’t want to go to my event stinking like a vineyard though and would rather have paid full price for everything! After this happened we were completely ignored again and had to ask another waitress for the bill. We then waited 10 minutes for the bill and then 10 minutes for the card machine. Whilst we were waiting that’s when we see that we were still charged for the bottle of Prosecco we were promised would be free and then had to argue our point that it hadn’t been removed from the bill when the waiter was continually saying it was. Finally paid and got out of there and felt like what should have been an enjoyable Afternoon was ruined. This never normally happens when we visit a TGI’s. All of that being said, the food was good as always but doesn’t make up for a rubbish experience I wouldn’t have expected here.

Smootly serviced , reasonably priced menu and wine.Tasty steak and fries In and out in an hour as planned.Came back for drinks and then bit disappointed that bartender didn't know that Stolli on the Rocks ois with ice , and nothing else and not in a longrink but a tumbler

We tried to book a table for 8 for lunchtime, only to be told, no bookings being taken as there was an event on at the Arena in the evening!!!. We were told that it would be ok, and just turn up. When we arrived we were told all the big tables were taken, but we could sit at tables near each other. We looked around and found a circular table where we all squashed in. We gave our drinks order to the lady seating us, but nothing appeared. Our waitress came to give us our menus and we queried where the drinks were, and she asked who took the order, then told us that the lady seating us wasn't a waitress and didn't take drinks or food orders. We then ordered drinks again and waited. We could see the drinks on the bar, but the staff seemed to be having a meeting and were in a huddle. We went and asked them for our drinks and finally got them. The food was good and plentiful and we all enjoyed it, and our waitress was very pleasant. We would not go back there.

So friendly, so yummie, any time again. Although completely booked out, always service with a smile. Thank you.

Terrible from the start. Sat us next to a leaking ceiling. No serviette, no salt in the shaker, no coca cola, very slow service, kitchen assistant brought us our food that had been left on the pass for a while and the receipt printed so badly that I couldn't use the bar code for my rewards. Won't be rushing back.

Kat was amazing at personal service for our group. Taking her time to help us and make out experience a really good one. She waited for us to order without rushing away. Really great experience, thank you for the great service. Food also really nice

We visited on Easter Saturdays before heading into London for a show. The service was appalling! 45 minutes to get food and only after I chased it up! It was sitting under the heated lamps ready, so heaven knows how long it had been there. When we got the food it was very good. Regrettably poor service seems to be the "norm" at this particular restaurant judging by the other reviews so we are not alone!

Recently visited before an event at Wembley Arena. We didn't have a lot of spare time so just wanted to get in, have one course and drink and leave as quickly as possible.Our waiter (Chris I think?) was excellent, realised pretty soon that we wanted a quick service and did just that. Food was great, would definitely go back.

We had booked a table for 9 people and when we arrived they sat us at 5 different tables. There were lots of free large booths but the server claimed they were booked out already (despite the fact we had booked as well!!) anyway we got in with our meal and were there for two hours and not a single soul turned up to sit at the other tables. Not sure whether why they claimed they were taken when they clearly weren’t very dissatisfied. And if they were already booked before us, they should have stopped taken large bookings. Finally, the service itself was very slow and some items didn’t appear wish I’d checked the recent reviews on here I can see what everyone is saying,

We came here for our last night in London. The service we received when we walked in wasn't great, the waitress looked like she couldn't be bothered. We waited a while to order, and then a further 15 minutes for the drinks to come. The thing that annoyed us the most here was the fact our food had been cooked, and we could see it sat under a heat lamp for atleast 15 minutes. The waitresses weren't rushed off their feet, just a case of bad attitudes. When someone eventually brought our food over after nearing 20 minutes being ignored and left under a lamp, it was awful. The bacon was black round the edges, meat was dry and the bun was rock solid. There was so apology, no offering of sauces or cutlery, just dumped in front of us. After we finished we were left sat there for 45 minutes waiting for someone to approach us and take our plates/ask how it was.. Nothing. No one came. My partner asked a girl for the bill and she just carried on cleaning tables. Truly awful, lacking in customer service skills.

If you're going to open up a restaurant right next door to the national stadium then make sure you can deal with the huge number of people that are going to come through the door on event days. This place clearly struggles.We came here before the FA Cup semi-final and on entry was greeted pleasantly and told there would be a short wait. The place was heaving so we expected it. However we only waited about 5 minutes and were then seated so everything was good so far. Our server was nice and was with us to take our drinks order after only a couple of minutes. My wife had a Malibu & coke and I had an orange Soda Folk which was absolutely disgusting!!!We had to wait about 10 minutes for our orders to be taken and then about 15 minutes for the starters to arrive. So 25 minutes before we had any food in front of us. After finishing our starters our plates were cleared fairly quickly but then the wait for our mains began. We waited.......and waited.......and waited. Still no food. We noticed that there seemed to be a lot of staff taking orders and clearing tables but not many people actually serving food. There were lots of other tables that seemed to be waiting forever just like us. No-one was serving even though there was a large number of plates of food all ready to go on the serving shelf. Just bring the God damned food will you!!!!!After a 20 minute gap between our starters and mains we had to ask our waiter to go and get our food or else we were going to leave. He apologised but it didn't take away from how bad the service was.2 starters, 2 drinks and 2 mains came to £44 which was expensive for the experience we had. We won't be back!!!!

I booked a table and told them we had a pushchair. They thought it would be ok to put us in the way of 2 other tables and crammed behind a wheelchair. Half of the tables were empty as the man said that area was closed despite a few odd people sitting there. In the end they agreed to move us and i sat in the cold draught of the door. Ordered food and drinks took long time and the place was so loud could not even think. I noticed about 10 meals or more just sitting under the hot lamp and no one doing much serving. A long time later the food came and i wanted sauce but the plates were basicly thrown on the table and the waitress ran off and didnt even ask if we wanted any. I had a steak and no steak knife so tried to find someone to ask and get some sauce. I was given a dirty look as if it was too much hassle for them to get me a knife. I got the £20 steak which was tiny and was with a few chips and half lettuce covered in something. Not worth the money at all. As it seemed to be getting louder we skipped dessert and i was so cold from the door keep opening with freezing air hitting me. Will not be coming back

Tried this place for drinks and a snack last night. The service was slow as due to to lack of staffing (the one server who was on was doing their best). The wine we had was warm and where we were sitting smelled like a chemical toilet. The hot wings we had were nice though so one step off terrible.

It’s the first time we’ve been to this branch of TGIF. We’ve been to other branches in London before and better experiences there. I went with my other half and it was meant to be a chilled date night. It wasn’t though. So many things went wrong in this TGIF that Saturday night... not just for us!!! The food itself was yummy, however they did get my partners order wrong (steak wasn’t cooked the way he’d asked and sauce was wrong) - as we’d waited for over 30min for the food to even arrive, we just stuck with it. We had cocktails from the bar before (bar tender was very nice), but also asked for tab water before our food order which never arrived. The table and even the seat were sticky from previous diners. Our waitress was friendly but clearly overwhelmed with the work. There was a Disney event that day so loads of families with kids. The place was packed and they didn’t seem to have enough staff. They kept letting more people in whilst the people already there were still waiting to be served; it was total mayhem at some point. We sat next to the kitchen area, and it was overflowing with prepared food orders that weren’t being picked up by the waiters. There 6-8 waiters running around; but yet we had the impression they weren’t doing anything. We saw only one guy actually taking out food. At some point we noticed some people starting to complain about wrong food orders, one lady got really upset saying “you’re trying to poison me” - she must have been served something she was allergic to.. another lady returned her salad, another her burger etc. Families were eating in stages as kids were served first and their food arrived much later. The kitchen seemed to be working fine; it’s the waiters that a huge problem and backlog of food being ready and not served. More and more people started to get involved, they started going through the print receipts trying to sort it out; it was just stressful to watch how unorganised they were. Clearly underestimated the crowds on an event day on a Saturday night.We were in the middle of this and had even been served before other people who then gave us looks. It made the whole dining experience very uncomfortable and I didn’t enjoy it at all.This branch needs to be sorted out. I don’t think I’ll be returning there.

We visited TGI Friday after taking our daughter to see a show for her birthday. We queued to get in, but that was fine. The girl on the desk was very polite and explained the wait. We then waited 15 minutes at the bar to get a drink. Once seated the waitress came and took our order. 50 minutes later our starter arrived. We had chosen a shared plate of nachos with cheese. There was a distinct lack of cheese and the nachos were not very nice without the cheese. Our daughter had ordered penne pasta with a tomato sauce and grated cheese. This arrived but it had literally been dumped on the plate without being stirred and again there was a distinct lack of cheese. Daughter was very disappointed. Our mains arrived 45 later, but before our starter had been cleared and the waitress disappeared off, never to be seen again. One meal was chicken instead of the duck that was ordered and my steak was the most bland piece of meat I had ever tasted. We would have complained if we had seen our waitress again and if we hadn’t waited so long. We didn’t stop for desert. The whole experience was very disappointing and expensive.

We called in here for dinner after watching a show in the Arena. I had pre booked a table so I knew that seating wouldn't be an issue. I was pleasantly surprised that they didn't do a stupid event menu, unlike other nearby restaurants. Plenty of choice at reasonable prices. We were shown to a table quickly, and we didn't have to wait long for a waitress to take our order. We ordered a Cajun shrimp pasta, a RARE sirloin steak and a junior pasta. I have to say the food arrived in a reasonable time BUT. so many things were wrong with these meals. He ordered a 12oz cut, I beg to differ, the skinny scrawny cut he received was never that weight, even when it was still attached to the animal. Then it arrived on a kind of slate, that didn't have room for the rest of the food so everything was bunched up together. What is so wrong with an old fashioned plate, what do restaurants have against crockery these days????? Why oh why does it seem not one person in catering understands the meaning of the word RARE. It means what it says. Almost raw, blood oozing out when it is cut, red inside a seared outside. Not to my taste, but hubby is almost cannibalistic when it comes to his meat. It was served medium, pink inside not a drop of blood in sight, even our waitress commented on the fact that it obviously was not rare. She offered to change it, but it was gone nine oclock and we had to get the little one home. So hubby ate it under sufferance. My pasta was quite nice, but the shrimp were a grand total of five. Good job there was plenty of pasta and rocket to disguise the fact. The Cajun sauce was lovely though, it had a nice kick to it and the amount of pasta made it very filling. Our grandson had the small junior pasta, and it was just the right portion size for him. Would I eat here again? Probably. On the basis of being offered a full menu. Im not sure I would order the same food again though. The service was good, food arrived quickly, plenty of seating lots of room so you are not sitting on top of each other. But I would not hesitate to send any wrong orders back next time, and would ask for a steak to be plated rather than slated

Date night with hubby.Welcoming atmosphere and although the restaurant was busy the atmosphere was really nice and the staff had plenty of time for us. We were greeted as soon as we walked through the door and shown to a lovely big table with comfy seats.Our waiter was quick to introduce himself and inform us he would be over shortly and he was .. We were very impressed with the service, drink refills given without having to ask and the speed and quality of the food that was served was great. Food was excellently presented, hot and fresh.We like TGI fridays as a whole but have never been this impressed with one of their restaurants from start to finish. We weren’t rushed at all and yet we didn’t have to wait for any assistance. Service was just right, thank you for a lovely evening.

On event nights this place is like a zoo. The poor staff are completely run off their feet. You have to wait ages at the bar to get a drink, there are not enough bar staff for that critical crunch window of time 2 hours before the event starts. The queue for the table is excessive, dirty dishes were piled up everywhere and when we ordered two burgers we were told it would be a 30 min wait. In the end the burgers arrived quicker than that in about 20 mins. TGIF is a cash cow in Wembley at certain times when events are on but it wasn’t a great experience in this massive venue as they just can’t cope when it’s so busy and people are queuing out the door. The food was OK but we didn’t dare order more food or drinks for fear of having to wait too long. So I would say the restaurant is missing out on business.

Had not read any reviews before going to Fridays at Wembley as usually they have a standard you can trust.HOWEVER...Our trip there mirrors some I have now just read......I always try to be fair when writing reviews and take on board circumstances and rarely write bad reviews in general, but this was NOT a good experienceIn bullet point form.....here goes:Ideal location for the stadium (Good point) BUT....the usual cheery welcome was sadly lackingEscorted to a table that was so badly lit we couldnt even see the menu never mind read it... Moved to another table and then sat waiting for ages for anyone to even approach usHad to go and ask staff to come and take a drinks order...got a vague responseSat waiting for ages for a beer and a bottle of white wineWhite wine came and was 'served' at lukewarm room temperature...horrible (and in fact quite unbelievable really in such a well know restaurent chain....)Requested an ice bucket...bucket ... was given a wine cooler which the girl filled with ice so that the wine couldnt fit inside! (clueless) Told the girl who said they dont always have room in the fridge for all the wine Whilst waiting ages for the food to arrive my TRIP ADVISOR radar kicked in to observe a lot of staff milling around the bar area but not a lot of attention to detail...floor and tables were dirtyIn the end I asked the staff to come and sweep up the mess around and near our table... wake up staff!! Can't you see what I can see ...napkins on the floor, bits of food, papers and crayons from a left over kids aprty perhaps.....Observed other tables were having issues as well....main course arrived for 1 couple and then much later on the second main course arrived after the first person had finished.....Well it was Saturday night but didnt seem overly busyFood when it came was tastyWhen leaving I noticed floor was dirty all over the place..No cheery THANK YOU at the door...Was glad to get out...more irritating than pleasent night outWould absolutley NOT go back ever againGOOD POINT? The staff were good at singing happy birthday at relevant tablesWell thats ok then ! :(

Couldn’t decide where to eat so chose here as been to several different branches and always enjoyed. Sadly this particular venue was showing its age and was not as clean as it could have been. Seats were dirty and ripped. Service was slow and disorganised with waiter seeming to be on his own when restaurant was busy. He was very helpful and pleasant though, Food was tasty as always but wouldn’t return to this one.

Visited here often before gigs at Wembley in the past.Service has always been slow, and food average but convenience always favours change.On our last visit, service was poor. Left unattended for long period of time. In the restaurant for over an hour and a half, having to pinch cutlery from a neighbouring table.Food itself was bland and left under the service plate for a long period of time, drying the food out.Staff adopted a 'not my job' attitude when seeking help, but clearly were too bust chatting to eachother by the bar instead of attending to diners needs.Bill came to over £75 and excluded the offers I clearly discussed with the waitress at time of ordering.Manager offered £10 off which was insulting.Bill eventually reduced further.Avoid if you are looking for decent food, served with a smile, within a reasonable time, charged at an honest price

Visited the fabulous TGI Fridays in wembley and omg it did not dissapoint. Staff were so friendly and buoyant. They made us feel so happy after a rubbish day at work. Rhea was our waitress and she was fantastic From start to finish. The food was full of flavour and the drinks made me want more and more. We were visited by the manager name was Milan and he brought me a dessert as it was my Birthday and had a really bad day at work. Cheered me right up and in the end the whole table bought desserts to keep me company whilst I ate mine. Loved the night, loved the staff and will definitely be coming back here again. X

Slow service as always at this place. Don’t feel singled out. Every place arround this area is the same Really can’t work it out !!!! Food great

Came for food before an event at the arena. The wait wasn’t too long but was told at the bar they couldn’t do cocktails due to a electrics issue.... shame! So instead ordered cokes, weirdly, same drink came in 3 different sized glasses, but same price for each? Felt slightly done over when I got the smaller glass! Toilets were a state, no light in one of them and no toilet paper in three of them. I know they are busy but still! Food however arrived very quick and was nice and tasty! It was just the drinks and facilities issue that let them down!

A bit pricey but great burger and glaze , restaurant was clean , staff friendly , food came out quickly

I was actually surprised how half decent the food some of the food is in England but TGI Friday's carries it's name for delivering tasty meals and great service and this was a fantastic place to eat.

Me and my friend we went to TGIF on Monday to spend a good time and we actually dud, The food was excellent, the music was too loud but apart from that everything was very nice, I've noticed that the girls that talked to us was being trained but she seemed very confident with was she was doing. She approached us with a lovely smile and the waiter with her was very kind and funny. She also asked many tims how was everything exactly what you can expect from a waitress, she was also very pretty. If I go back again I would like to see her

My first time eating at tgi fridays.we booked for 2.30 on 4th feb.we was seated straight away.Jack was our waiter.got our drinks straight away.He then took our food orders and we didnt wait long at all.The food was amazing very yummy.we all loved it.one of my favourte places to eat and the best food ive eaten out for ages.well done TGI fridays amazing food amazing place loved it

Always think that TGI's need to step up, it is & always has been over priced, bigger does not always mean better!

A dreadful experience,arrived at 18.30 as a party of 6 on a Saturday evening and were told only half the restaurant was being useddue to staff shortages,so we waited an hour to be seated at a table that was unused since we arrived. Took a further 25 minutes to order and then 40 minutes for the food to arrive , and then 2 of the meals were totally wrong so 2 people waited a further 15 minutes for their food. As for the food it was not very nice , burnt corn ,and dry ribs we shall not be returning anytime soon. Just to clarify it was not an event day just very poor food and service.

Long time wait! Wait for food, wait for water, wait for service. The most interesting thing, I asked 2 cup of water from the waitress there, but after a loooong time, no water served. Then I checked with another waiter. After that, the first waitress gave us the water. But, when the waiter came with 2 cups of water, saw 2 cups of water already on my table, he started educating me how to order water in a restaurant! Interesting? The beef steak is hard. The strawberry milkshake and chocolate milkshake tasted the same, with yogurt like taste, It is the worst TGI I have ever been to.

I’m very disappointed with the running of this branch. I am a regular visitor to Fridays around London and this branch kept us waiting over an hour to be seated. Waiting staff were very thin on the ground and lots of sections of the restaurant were closed off due to staff shortage. Our food finally came and again we were disappointed. Portions were very small and food was warm. Overall not a nice experience

The service was terrible - when the starter arrived we waited 15 mins for the used plates to be picked up..we waited 45mins for our food!Took 30mins to get our drinks and eventually when arrived the food quality was poor burger were extremely dry!I wouldn't recommend at all - we saw a few quests being turned away whilst we were are venue

Where to start! Sat for 15 mins before anyone took an order, and then sat watching food pile up on the pass from the kitchen, waiting to go out. More and more food was piled up, yet noone was taking it to tables. We saw 3 burgers sat there for 50 minutes, before being took to a table. Kids meal arrived without carrot sticks/cucumber. Asked for then 4 times, before they appeared half an hour after our son had finished his meal, and had clearly been sat with everything else, under heat lamps, making them inedible. The burgers were so dry they couldn't be swallowed without a drink, and they had been sat under heatlamps that long that the lettuce was brown and burnt and the cheese congealed. Vile! We were given a discount, which still saw us paying £31 for food we couldn't eat. We came here early on New Years Eve, for our sons 5th birthday, but we would have been better going to Maccy's for a happy meal. Not one single table, within the vicinity of ours, left without complaining first.

Since last visiting this restuarant about 3 years ago, we deliberately booked a hotel nearby so we could visit again. I wish we hadn't now.We were given a table under an air conditioning unit that sounded like 25,000 football fans chanting every two seconds - how this wasn't noticed by any member of staff I don't know!! Apart from begin deafened, the lighting was so bad we couldn't actually see what we were eating - which might actually have been a good thing because the food was tastless... Duck fajitas where you had to pull the duck off the bone yourself?!! (it might have been easier if you could actually see the duck!!)

Service was slow and, at times, our order was forgotten about. Choice of desert was lacking, which isn’t just an opinion of this independent restaurant. However, our mains were quite nice. All in all, I don’t think I would return to this particular restaurant.

Called here off chance for a bit to eat before going into the SSE. Was seated at 4.15. Asked for service 15 minutes later. Food arrived at 5.30, again after asking. For a fast paced city like London, this was shocking.

We were staying at the Hilton, just around the corner, and having been to "Fridays" in New York, thought it was worth trying over the other restaurants. Had to queue, (due to SSE Arena show), and service was rather slow, but we allowed for that. Couldn't complain about quality of the set menu (choice of starter/main/sweet) for £18.99. The ambience may not be to everyone's cup of tea, but we thought a change is a good as a rest!

Really good service, very friendly and efficient. Great food and drinks. If we had to complain about anything the music was very loud so hard to have a conversation but guess it’s that sort of restaurant.

Busy midweek night before a concert. The restaurant was at least 3/4 full. The service considering this, was good. Most know about the food at this chain, it’s barely differs from restaurant to restaurant. I found it better than ok and tonight it did not disappoint. The chicken dishes are normally good. You get what you pay for and for the money I would return.

We had the worst meal here for our daughters 8th birthday, we went at midday so they had just opened for lunch, the place was filthy took forever to take our order and then when food arrived it was cold! Barely anyone in so no excuses for that plus staff were having a meeting on a table near us and didn’t seem to care we’d been sat there for ages with no drinks!

אחלה דיינר עם בשרים טובים, מסטייקים, דרך המבורגרים, ושדרת ספיירבס. מחירים סופר הוגנים ושווים, אווירה טובה, עיצוב של דיינר אמריקאי עם כל הקיטש .. שירות איטי/ אדיש, מנות מוכנות שחיכו על הפס. היינו צריכים לקרוא למלצר שיביא אותם לשולחן בכדי שלא יתקררו.. סך הכל מומלץ לחובבי הבשר.. אכלנו שם אחרי שסיימו שופינג באאוטלט המומלץ.. רשת מסעדות שניתן למצוא בכל רחבי לונדון וסוגרת יופי של פינה בכל הנוגע לארוחות צהריים או ערב. בתיאבון

First visit on a Wednesday match day #coys. Expected a queue and long wait but we were seated straight away. Had a 25 minute wait for food to arrive but when it did it was nice. Good waitress nice atmosphere although bar got a bit noisy with fans singing. Would recommend.

We visited for my partners birthday, her first Tottenham match. She requested a plain cheeseburger without salad or sauce. The waiter then asked if she wanted cheese. She said yes. He then asked if she wanted the bun. She said yes. He seemed to find it all quite funny. Her order complete, it was then my turn to order. I rattled off my order and he then proceeded to ask if mine had any ‘modifications’. I was not happy with his sense of humour and it made us feel very uncomfortable. I believe he knew he had caused offence, and tried to get us back on side during the rest of the sitting. Sadly the damage had been done. Food lovely, but won’t be rushing back.

This restaurant is ideal if you are attending an event at the stadium.Just be aware it gets very busy just prior to the event.We were quickly seated considering how busy it was even 2 hours before kick off.Our waitress arrived straight away and we explained we were going to the game so had limited time.Service was swift and we ordered and were eating our meal within 30 minutes, which was amazing considering we could see how busy they were.We had ribs and a burger, the food was excellent, service superb, location great and with very limited waiting, well done TGIs and even better the service, sorry I didn’t get the ladies name.Thank youBeeseyDave

I have taken into account the fact that there was an event taking place at the arena but all the problems were due to understaffing. We were seated pretty quickly but in the 20min we waited, the bar staff served about 5 people. If you are only going to have 1-2 people serving drinks you shouldn't serve cocktails that take 5min to prepare. Once seated we ordered drinks and food - the drinks took 45mins to arrive and the food arrived about 20mins later. All the tables weren't full so the capacity was being restricted but the hosts seemed to spend more time doing stupid birthday songs than serving customers. All the tables heaved a collective gran when 'allegedly' it was someone else's birthday taking 4/5 servers away from serving to do a song. And as we went to leave - took 15mins as they only had one credit card machine in the restaurant. Pretty poor experience even for TGI Fridays - which sets a low bar anyway

Wow. How slow is the service here? I actually timed the waitress. 4.5 minutes to get mayo, 11 minutes to get a drink, 14 minutes to acknowledge that we were sitting waiting. There were about 7 or 8 covers so it wasnt busy. We had ordered a drink and our waitress then went to the office for a few minutes without ordering our drink from the bar. We asked another waiter for a drink....he said i cant serve you but ill get your waitress.....my husband eventually went to the bar. Our waitress was oblivious. She hadnt been told that we wanted service. Although the food was hot when it was served the lettuce was crispy and the sauce was drying out. Very disappointing visit.

We headdress to hear straight after an nfl game so expected it to be busy. There was a queue outside but it moved quickly and more surprising was they were seating people rather than telling you the wait time. The place is huge however it seems very well organised.Food was good standard tgi’s, great steak, great ribs and plenty of free refills on the soft drinks. It’s not somewhere to go for a quiet meal there was a lot of hustle and bustle we were fed and out within an hour but we all enjoyed it.

Decent for a bit, no fuss, you know what you're getting. Food was ok, usual standard fare from TGIF. Staff were ok. No great shakes though.

... American dinner experience at the Panthers Eagles NFL game, this was a guest visit to this chain. Although really busy, the queue want to bad and we were sat down in about 15 minutes. The waiter / host was attentive and helpful- and kept s great see be of humour despite the bedlam of football fans. In truth the burger was disappointing, mainly because it promised to be hot and spicy, but delivered a regular burger with a few nachos.Really a 3 star experience, but the host deserved an extra star!

I can see why they have low lights as the place is dirty and needs a good clean. My dad had to complain to the waitress at there was vomit in one of the urinals. The service was slow, however the location was very under staffed. The food was what I would describe as average for this type of place. I’m not a neat freak, but the standards in here where shocking.

A busy resteraunt on a busy weekend I'm happy to give the poor staff a break. However we were brought the wrong starter out twice had to send one back as it had a hair in it, and even then one was forgotten. We decided not to press this as they were busy so waited for our mains. These were all really cold and some of the burgers were congealed together. So disappointed by now we advised our server who offered to comp the bill. Ok. That was fair. We tried to eat it but was gross so decided to leave. The server then asked us to pay for our drinks !!! At which point we said no chance. We left. We won't return!

Great Meals here, made even better by the fact there were Raiders players eating at the venue. Stayed till close!

My husband and I opted here for a quick bite to eat while we were in a hurry, it wasn’t busy at all, we sat at the bar for ease and ordered 2 starters immediately after sitting down and as at the bar paid straight away. After 25 minutes our food still hasn’t come, then a waitor walked past with the two starters we had ordered, we seen them go to a table outside so just assumed someone else had ordered the same, however with noting the look of confusion on the tables face after the waitor left, we tried to call him over as he walked past but he didnt stop. Then 10 mins later our food still hasn’t arrived so I looked out and the people hadn’t started the food that had been taken out. I asked at the bar and he was lovely and went to see the kitchen, we then had to wait a further 15 mins for new food to be brought out and then seen the food getting retrieved from outside and main meals being given to them. Very slow and no apology.

My wife and I decided to go to TGIs after the NFL game, chargers v Titans. We were seated promptly on a booth for 2 people but we waited about 10 minutes for our waitress to see to us. The first thing she said was she was sorry for the wait and introduced herself as shenay (I hope that’s how you spell it). She was lovely, so kind and caring and definitely funny as she made jokes and made sure we were ok and had everything we wanted throughout the course of our meal. The food was okay, we enjoyed our starters (Friday wings and lightly spiced shrimp) even though they arrived half an hour after we ordered. Our mains were mediocre and we relayed this to shenay. She gave us some options to fix this for us but we said it was ok and requested the bill. We waited a further 5 minutes for the bill to arrive but we could see that shenay was giving the same amazing service she had given us to everyone else she was serving so we didn’t mind. We won’t be returning to this TGIs in a hurry but if we do, we definitely want to see shenay again!

La mesa reservada para el cumpleaños de la familia para 8 cuando llegamos allí solo tenía 2 mesas una al lado de la otra, pero el camarero lo solucionó pero llegó a nuestra mesa a las 830 pm.Pedimos una comida y bebidas, el camarero que teníamos no podía dejar de decir que tenía suficiente de hoy y estaba cansada. . . .El bien principal no llegó hasta las 945 de la noche. Parece que hubo un problema en la cocina, para ese entonces ya estábamos todos hartos y queríamos ir a casa. .Tuvimos la comida y no nos quedamos para el desierto sentimos que el servicio era muy pobre.

I do like TGI's but unfortunately this particular restaurant was simply quite bad. Service was terrible and I really wondered whether the staff know what their jobs are suppose to be. Really slow service during quiet time. Food was not much better either. It's a shame, the staff ruined it for everyone. They need a good supervisor to get them in order.

Service was great event though the place wa packed out with fans going to the stadium, well organised and great for a quick bite before a big game

Asked twice for a table and both times ignored so spoke to the barman of all people to get a table who spoke to a manager and we got a table and told round of drinks on the house, we then waited 40 minutes for our starter and 30 minutes for the main, while waiting I was watching around and when they clean tables the rubbish goes on the floor as in photo 1, a lot of people waited for food but it was the servers not the cooks as it was sitting on the server for a long time photo 2 also with them only using 1/2 the restaurant the can't cope God help them if they used the whole restaurant.

Match day at the stadium is always chaotic and a visit to TGI Fridays was definately a good idea. Service was good, attentive and very responsive. For appetizers we ordered the large chicken wings to share in a jack daniels glaze, together with edaname in a jalapeno and pinapple sauce - seriously good. The main course we tried the crispy duck salad and the duck fajitas - WOW, if you visit you really need to try this addition to the menu. We did have a blip in the restaurant towards the end, but this was resolved at speed and with authoritive responses. If you are in the area for wembley stadium or arena, you must try TRI's - its fun and seriously great food!

Gave our table away, didn’t bring our drinks over and forgot about us all night. Pathetic service. Would say what the food was like but it took too long to come out. Avoid

The food was good, although they didn't get the order right and forget a few items. Once it all arrived though, it was fine. Nice place for drinks and sides.

The service and food was lovely. Was just disappointed with the waiting times. The restaurant was clean and cocktails was lovely. Lovely location the restaurant was located in, the staff was very friendly and approachable

Called in for some early evening food. Usual TJI menu choices (no surprises there!) server was pleasant enough but a little too familiar TBH. Watched the bar staff making cocktail base mixes - basically granulated sugar (lots - at least half a bag per container) plus water and some flavouring syrup - order a cocktail using this at your peril!!. Food was ok, nothing special but seemed expensive for two people. It's kind off a 'you know what it's going to be like' TJI Fridays experience'. If it's your thing then it's a pleasant enough place to be and the bar staff were pretty entertaining.

What can I say, AJ is a credit to the team at TGI FRIDAYS here at Wembley Park. Welcoming, caring and very professional. Works hard and is always willing to help. I can’t thank AJ enough for his excellent service tonight

I love TGI Fridays but not this one. Our waitress was lovely but they all seem to have their table areas and won't come near you if its not their area, even though they are free. There were plenty of tables empty in front of us but we were made to wait until a table was cleaned in an area full of people. The food was disappointing. I ordered Tacos. They were not tacos, they were wraps!! My boyfriend who always finishes his food plus mine didn't finish his burger. It was his first visit to any TGI Fridays and might be last if he isn't willing to visit another one. His cocktail looked completely different to what was advertised on the menu.

My wife and I popped in for some food, prior to the end of the Spurs v Liverpool game. We hoped to avoid the rush. Initially, all went well. Drinks and starters arrived promptly. Then the restaurant started to get busy. But, we had already ordered.Even though we had ordered our main (2 burgers) meal around 20 minutes before this around us, those on neighbouring tables were served first. The waiter was deeply apologetic, so we ordered more drinks.As we looked to the kitchen, we could see around 40 or more meals (mostly burgers) under the hot lamps. My wife and I then watched as these plates were picked up and put back down, placed on nearby tables, then returned to the hot lamps. Over 90% of the meals were left under the hot lamps for 40 minutes plus. The lady in charge of the meals, seemed completely overwhelmed. The only meals leaving the kitchen, seemed to be more recognisable ones. After enquiring about our meal 2 further times, we decided to leave (an hour waiting for a burger). Hungry. In fairness, the waiter apologised and we only had to pay for our drinks. There needs to be greater communication between the kitchen, management and waiters. I have no doubt that my food had been sat under the lamps the whole time.If it wasn’t for the apologetic waiter, the review would have been worse.