Tesco Cafe in Rotherham

The manager I believe her name is Rachel is rude, out of touch and horrible to customers and staff. I've been coming here for a couple of years on and off and every time i'm greeted with a hideous look up and down if she sees me. I've heard from previous and current staff members that she is inconsiderate and shocking to work for. 'The work environment is toxic and unfair, she only cares about herself'. On a more lighter note the rest of the staff are good at their jobs and are clearly trying to make it somewhat of a decent experience.

Very bad mannered man works here.

Tom needs customer service training 😑. Called in last week. Placed my order, and asked him if he could help me by carrying my tray to my table as I have just had shoulder surgery. His reply "it's a good job we're not busy as you would have to ask someone else ". Not good 😐

Usually visit on a Sunday morning. Breakfast options available as well as some pastries or cakes. Coffee has been decent. Seats available. Toilets were clean when visited. Not usually a big wait and no complaints. Staff usually friendly.

Food excellent, staff polite and helpful

Nice little cafe for drinks and food come here regularly for a coffie after school

Nice and friendly staff. Food is good quality

Very nice clean cafe, friendly staff, good service, value for money, varied menu catering for all tastes and allergies. No negatives.

Always a pleasure visiting Tesco wath all staff polite and friendly and love the cafe my only downside is they closed hot food down

Excellent I had a breakfast at cafe today and really enjoyed it. 5 stars and more for me. Big shout out to cashier who served me I believe his name was Thomas he has great customer service skills.

Fantastic service really lovely staff