Based on 14 opinions finded in 1 websites
Based on 14 opinions finded in 1 websites
Nº 144 in 534 in Telford and Wrekin
Opinions
Stayed in room 226 room was ok beds and pillows are not that comfortable , very over priced from start to finish , no bath robes in a deluxe room an we were informed steam room was not working when we arrived cocktails were basic an over priced for the amount served couldn’t even get a Bloody Mary an please get a coffee machine for rooms Nescafé pouches with milk pouches are very sub standard . Very loud and couldn’t relax with shouting golfers arguing about there game plus food had no real flavour won’t be returning
cazz42190762 . 2024-08-25
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We spent one night here and played two rounds of golf in a party of 20. We were well looked after, nice clean rooms and good food and beverages. Staff were very accommodating. Nice golf course as well.
David M . 2024-05-21
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Great stay and could not fault . Food was amazing. Wonderful view from restaurant. Staff were all friendly and hotel very clean and lovely nights sleep.
Louise M . 2024-05-11
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Lovely Hotel and especially excellent service from the team there including Cathy at breakfast who was extremely nice and helpful. Would highly recommend the venue.
mattie o . 2024-04-16
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Stayed here for one night. Cathy served us at breakfast and she was the best! Very kind and helpful. Great breakfast. ………
Emma F . 2024-01-22
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Excellent venue for a day spa treat. Staff were wonderful, really helpful in the spa and restqurant, and the two ladies who did mine and my brother in laws massages were fantastic. Many thanks to Beth and Vicky. Worked wonders for our shoulders.
MrP . 2023-10-06
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Great hotel golf and spa in a cracking location. Enjoyed a swim before enjoying a very nice meal in 1779 restaurant. Super friendly staff especially Cathy at breakfast who looked after us and gave tips on local tourist attractions 😊👍 looking forward to coming back soon
davidmeeko . 2023-09-26
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Lovely night spent here.. food in the restaurant was fabulous.. remember to book though as it is very popular.. would recommend here to anyone that asks.. 😊
Trip65051981634 . 2023-04-10
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Booked a 3 day stay b.b and evening meal. Superb stay. Staff in the restaurant very attentive and l have a severe allergy and they ensured complete safety. Food very tasty and beautifully presented. Full praise to all staff involved with our stay. Spoke to management giving complementary comments to staff who we had dealings with. Highly recommended.
Lucy J . 2023-04-07
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I treated myself & 2 close friends to a TWILIGHT SPA PACKAGE as birthday treats for them. We thoroughly enjoyed our massages, the use of facilities & the late lunch. All staff we interacted with were lovely; very friendly & very professional and attentive. A special thank you to Julie-Ann who went “over-&-above” - your fun personality shone through EVEN ON THE HOTTEST DAY ON RECORD … you kep your cool😎‼️💪👏🏼 Big thanks to all. We will be back!!
Linda D . 2022-07-22
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Had a great stay and most of the staff were very helpful. Cathy was very attentive during our breakfast.
Salelgumati . 2022-06-27
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Had a couples massage by Jenny and Karris. Total bodyscrub followed by massage. It was the most wonderful feeling totally relaxed. We booked the spa break it's very nice staff friendly and helpful would return. Nice twixmas break.
NicolaHaywood . 2021-12-30
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Stayed for one night whilst on business in Telford…decided to make things easy we would stay dinner bed and breakfast. We had a superior room in the older part of the hotel and it was spacious and had a nice view - room was perfect. The dinner however did not reach the same standard as the room …. The way it works is you get £28 credit per person to eat of the restaurant menus…. The menu was not large … mains featured pizza, pies, and a few other dishes. So all in all a great room, very nice staff, dinner - had better food in well known pub chains. Breakfast served in restaurant was self service and much better than the dinner the night before. Would I stay again - yes but only on a b+b basis.
minidriver888 . 2021-09-04
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It’s been a few years since we stayed at the Telford hotel owned by Q Hotels and it was good last time but even better now. Look it’s early after a partial easing of restrictions and it shows in the Hotel so we can only give it 4 stars as some things especially in pool not open and it looked still not full. It looks like it’s been partially refurbished with new decor and air conditioning ( please you need some instructions as for some the new units which are great can confuse some we feel) Food good not spectacular but good wholesome and something for everyone and service very good. We had a special offer for q hotel members club so received a G&T afternoon tea it was brilliant as were the staff so much we had to ask for a doggy bag and champagne in our room minor gripe why can’t we use champagne with our meal ? Staff though are so so friendly and it’s not put on honestly it’s natural they just are always recognising you asking if things are fine which when full this may change when they are busy but we hope not! our room basic double not the biggest but more than sufficient TV great and shower best we have had although no bath which may not suit everyone. Finally it’s dog friendly and Molly could go to most areas other than restaurant but had afternoon tea with us as the gorge which is used by golfers is dog friendly. Hopefully we will go again and will move 4 to 5 stars keep up the good work
paulmaureenandmolly . 2021-05-24
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Wow. I am really impressed, we went as a family for a boxing day meal, food was amazing, and piping hot too. The hotel made me feel really safe with covid precautions, there were regularly spaced sanitising stations that staff used regularly. There were lots of the team who served us today, but particularly Stuart, Hayley and Shane were very attentive to serving us. Thank you for a beautiful family meal
JoanneE1166 . 2020-12-26
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953 Opinions
Went on Sunday 11th Feb, food ok, could have been hotter, would have told them, if anyone bothered to ask, service very poor, young team, no leadership, slow with drinks, took 3 attempts to deliver 1 coffee, brought over with no sugar, had to be asked for, no spoon had to be asked for. No goodbye
14 Opinions
Very unhygienic place . It’s smelling of bad odour and even the staff smells. The kitchen is similar to a toilet pot. Don’t know how they operate