Tan Lan Bakery in Conwy

I went today with my daughter who is autistic. My daughter was excited (as most children are when they see cake!) So she accidentally tapped the glass.case that the cakes were in. Admittedly it may have been quite hard but my special needs daughter struggles with her own strength. The lady in the shop was very rude which already made me feel awkward. Then I told my daughter she couldn't have a milkshake, sandwich and cake (way too much sugar/food in one go!) So she struggled with my reasoning as many autistic children do. When I ordered the sandwich and a milkshake the lady went into the back to make.the milkshake and then proceeded to come out to say 'excuse me, no shouting inmy shop'! I was shocked and upset that anyone thought they could talk to my daughter this way and no concept that she may have special needs. The customer behind me even said to her child, 'wow don't you play up or she will say that to you!'. I stood there in shock and paid for my things to which the lady said to my child 'I hope you won't play up now that your mommy has brought you a milkshake'. This made me feel embarrassed and upset that she thought it was OK to shout at my child and infront of others. Being a parent of an autistic child is hard enough without being made to feel worse by adults who should know better! The sandwich was OK and the milkshakes definitely wasn't worth the money (tasted like nesquick with a bit of squirty cream and sprinkles on!). Whoever owns this bakery needs to put thier staff on customer service training (especially after reading some of the previous reviews) and some training on how to interact with special needs customers. I left the shop and burst into tears as I couldn't cope with the shock and embarrassment. It would be nice if the owner replied to this review but I very much doubt they will!

Freshly made sandwiches and toasties, really nice, friendly staff and the cakes look great as well! We will be back....

Visited after walking the walls, limited selection of sandwiches, we ate tasty toasted ham and cheese. Would revisit.

Passed by chance. Bought a fresh made sand wich which was delicious and a home made cake which was also good. Certainly value for money!

I'm a very hard to please pastry chef, but this bakery keeps me coming back, always a happy visit. Compliments to the bakers. Delicious cakes and a huge selection. Very covid compliant too. No photos as we ate them immediately

Couldn't resist when walked by. Had a warmed up pasty. Really good. Would love to try some cakes next time. Nice place. Friendly staff

Always used to go in there on the friday before we came back to Rushden, amazing oggies and the best shortbread rounds with jam ever

We always pop in here when visiting relatives. The staff are always friendly. Great variety of cakes, the lemon sensation is mouth watering. We always take a loaf home with us which is always delicious. Would highly recommend a visit to treat yourself.

These are fantastic cakes, not cheap but very filling. It was my birthday so I indulged in a very nice cream cake.

We had previously visited Tan Lan Bakery at their old shop higher up on the high street and in Rhos On Sea but this shop is very disappointing and very small. The young lady serving was not very pleasant or hygienic when picking up the cakes so training would be highly recommended. The shop itself is very drab and dull compared to other cake shops and bakeries in the area so a makeover really would help this shop gain more customers as they used to be very busy and had a nice bright shop but now are extremely quiet.

Stopped in and had a sandwich on route to a walk on the quay. A great variety of sandwich choices with a lovely soft bap. The staff were friendly. A great selection of cakes and reasonably priced. The peanut butter brownie was to die for. I’d highly recommend this lovely little shop full of character and welsh charm

We called in to buy a loaf of Barra Brith (something I treat myself to whenever I visit Wales as it reminds me of my childhood!). We were greeted by a very friendly lady who served us and was happy for us to shelter from the rain for a few minutes. Good selection of cakes and savoury items; prices very reasonable. By the way, the Barra Brith was delicious.

Wrote a review because the male member of staff was so friendly and helped us with directions, made conversation and was working alone, we brought some cakes and a lovely chocolate flapjack :) Prices didnt seem expensive was a nice little bakery in the town

Wide range of savouries and cakes at a very reasonable price, the quality is very good and the service is excellent

We got some lovely cakes from here. My son had a lovely chocolate cake, with loads of chocolate cream. I had a lovely big piece of Barra Brith lovely and moist and full of flavour. All very good value a massive range of cakes. Amazing.

The sandwiches here were made while we waited. I opted for the special pulled pork on granary with extra salad and my partner went for the Italian chicken salad, also on granary. Both were packed with fillings and very tasty for our picnic stop.

Tiny bakery jam packed with goodness. Recommend Celtic pasties and sausage rolls if you want a take away snack. We bought our lunch and took a walk down onto the nearby quay. Went back on the last day to get suppllies for the journey home.

If your in Conwy and you like real bread pop in to Tan Lan bakery down by the arch leading onto the quay. I am happy to travel sixteen miles for one of their granary cobs.

Our sandwiches were made for us whilst we waited. We both had a Welsh Ploughmans Balm cake and ate them whilst sitting at the Quay. They were really enjoyable.

Called into Tan Lan to pick up some Bara Brith as the usual bakery I use on Anglesey is closed due to the recent floods. Very tasty it is and they seem to have a large selection of cakes and breads to temp you.

My husband and me searched their website which stated that they sold traditional Welsh pasties named Oggy. So we popped in to get one, as they are delicious. Guess what? They don't sell them, as (quote by the assistant), 'Oggy's are more likely sold in south Wales'. OK. We then passed a local bakery/butchers up the street two minutes away. Lo and behold! They sold them there! Take them off your website please madam, rather than mislead folk. They sell them in Llangollen too. That's also not in south Wales!

Bello e caratteristico panificio gallese che sforna senza sosta prodotti dolci e salati della tradizione anglosassone. fatti a mano e buonissimi. Da provare

We particularly liked the wholemeal black olive & rosemary bread which goes well with local cheeses available from any of the Delis in Conwy.

A really good bakery with some great cakes in particular, not the cheapest but it doesn't matter when the quality is so good

I was in Conwy on a busy Saturday afternoon. I stopped to have a look through their shop window. I was tempted by the small pirate cup-cake but priced at £1.60 I decided that this was not really value for money.

I was taken in by Tan Lan Bakery based on what I could see through the window. The service was completely delightful and the pastries were just delicious. If in Conwy, it's well worth a visit!

Gran panadería con pan y pasteles frescos encantadora y tartas. Bien merece una visita si en Conwy. Nos llame al visitar lalways

I can't resist going into this lovely little bakery . Everything I've had from here is so fresh and tasty. I can recommend the white cottage loaf and all the cakes . Well done to this lovely little shop

We bought our fresh bread here several times during our stay,it comes wrapped in tissue paper and lasted for a few still days,still nice and crusty. we had a white crusty with poppy seeds and brown cob. Lovely bread.

Very nice cakes and bread. People serving were very polite. Great place to pick up some fresh traditional bread to make a pic-nic.

absolutely charming bakery in Conway best bread we have had kids loved it, bakery is very small and charming but could not slice the loaf as they do not have a machine they had lots of different types but i settled on a tin loaf which was reasonably priced at £1.75

stunning little bakery got a loaf wasn't too expensive and tasted lush kids enjoyed it as did we couldn't slice the loaf though as no machine

Love the loaves of bread from here. Lovely and fresh and always lasts a couple of days. Local customer so try to pop in often.

having followed britains best bakery some time ago decided to see and taste what they had to offer, and to be honest very disappointed, bought a number of different cakes and quality was somewhat lacking and rather tasteless, have had far better quality from supermarkets and at half the price.

Called in here for a lovely mini French stick (to accompany my chips from the chippy opposite). 60p each, but when `I asked for it to be buttered it became £2! Also tried a loaf of bread for later, but when I got home found the bread was obviously not fresh that day - you can tell.Friendly service but I was disappointed with what we bought.

I purchase the Cornish pasties and found them a delight to eat. We also purchased the meat pies and found them to be well filled and tasty.

Popped in here for a fresh loaf or Bara Brith (fruit loaf) very reasonable prices throughout the shop, a good selection of hot pies and snacks and freshly baked bread.

We have had both bread, cakes, baguettes and pasties from here, the girls are always very helpful. Can also recommend the mince pies. Our local bakery when we visit Conwy. Always a good selection of cakes.

Fancied a cake,so popped in. They had quite a selection so it took a while for us to choose. The woman serving was not overly welcoming,we were the only customers in the shop,so it wasn't like we were holding up the queue.(I don't expect the person serving me to be my bezzie mate ,but I do expect them to look pleased that I am choosing to spend my hard earned in their shop.)In the event the cakes looked better than they tasted,so wouldn't rush back. Go and make your own mind up tho,of course.

What a lovely place to have lunch. All the staff are so friendly and helpful. If you're looking for a nice sandwich, Tan Lan Bakery is definitely worth checking out.

Really like this little bakery, we have had filled baguettes from there a couple of times and they have been pretty good although could do with a little more marg/condiment as a little dry. Not a great selection left last time we went for my vegetarian friend. Great selection of cakes all well presented and tasty.

We had walked past this bakery first thing on a Saturday morning and decided to try it for lunch as we had been down at the Quay and the bread looked very tempting. My boyfriend had seen the sign advertising "filled baguettes" so we popped in at 1pm, we looked at the menu on the board and started to decide which baguette we would order, only to be told what was in the cabinet was all they had left, errmmm hang on its 1pm on a Saturday and you aren't making anything else? Okay we thought, the bread in the window looked yummy so we opted for a bap each as there wasn't a filled baguette in sight, I had turkey, brie and cranberry and my boyfriend opted for ham and cheese. We were going to have a cake but there was very little choice and decided to have a cake from the bakery up the road instead. We returned to the Quay to eat our lunch and discovered the baps hadn't even been buttered! The bread was tasty as were the fresh ingredients used but the cake from the other bakery was much better and we wished we'd had something savoury from there instead. I would say if Tan Lan can't provide the filled baguettes advertised or even butter some baps then they should stick to just selling bread and the few cakes, sorry to be critical but a dry bap is never good.

Great bread, scones and other excellent products served by genuinely friendly staff who welcome small well behaved dogs.

Lovely bakery to spoil yourself. A nice choice with freshly baked and prepared food...perfect and highly recommended.

Yummy cakes and yummy bread. This is a super little place to pick up a pastry to eat on the quay, or some fresh bread to take back to your cottage.

Came here and bought some vanilla slices as my fiancée loves them, they were very nice! We will definitely visit again next time we are in Conwy.

Friendly staff in a nice atmosphere, we purchased a Granary loaf......most enjoyable! We will re visit on our next visit to Conwy.

I bought a lovely Cornish Pasty, it was a little different from the ones I have bought in Cornwall but really nice. Recommended.

They do make lovely cakes and pastries(try their Cornish pasty!), but it better of visit g this as you can have a sit down and a coffee with your cake of choice instead

I use to always visit tan lan bakery on the weekends for a weekend treat and it was great. Now that the shop has moved and is much smaller there isn't as much choice.

Makes really tasty sandwiches and cakes. I have been here twice and never disappointed. Lemon cake is the best. Thanks

What a place. It is not cheap but what quality and the expertise and friendliness of the staff are faultless. Try the rye bread on a Saturday...its got the flavour of the German bread BUT it has the texture of granary bread. It keeps for a week if you wrap it up and don't scoff it all beforehand!

The beautiful bread in the window pulled us in. The displays are lovely and the cookies we came away with-gingerbread and a strawberry jam shortbread- made us very glad we popped in. They were fresh and delicious. We will be back!

Got a selection of bread and cakes- terrific, especially recommend the lemon buns size and fantastic taste

wanted to sample the bread and nice fresh home made cakes, wasent dissapointed.staff friendly and the shop was well kept and clean

Lovely bread, just made our mouths water looking through the window at the bread. We tried the Cornish pasty, goats cheese tart, chocolate eclair and cream slice all delicious and very friendly staff.

Wonderful sandwiches, fresh bread and lovely staff. Such a nice , clean little place. I knew on our arrival we have to try cakes from there. Smells delicious taste even better. Oh and the mince pies to die for .

Last time I went to Conwy I bought one cake. When I went back a few weeks later I bought three. The variety of cakes they have on offer mean you can never just buy one. Even varieties you may see in other bakeries, strawberry tarts etc, look much more inviting here.The banana cake with the banana flavoured buttercream was one of the most lovely cakes I have ever had, moist and full of flavour. The custard slice which was so huge you could use it as a doorstop and the custard so thick and creamy you could cement bricks together, was absolutely delicious and I enjoyed that over two sittings. Being a huge fan of anything pineapple, the pineapple cream was my favourite. Super sweet, stuffed with pineapple and the cream, with a really nice pastry the actually collapsed whilst eating with the weight of the filling. These I would travel specially to Conwy to get my hands on.There are two of these bakeries in Conwy and it's worth visiting them both.

Had a warm beef pasty and custard cake after a day of walking the town walls and castle. Delicious and fast, and the cases were well stocked late in the day. Bit crowded and popular.

mrs said the cakes looked nice and her's tasted great. The lad had a pasty which he said was packed with a tasty filling but eldest wanted a sausage roll and they'd just sold out ( it was late afternoon) but said they'd just check if their other shop, at the bottom of the street had any and sure enough they did so everyone sorted and happy.

This bakery in the High Street is a MUST VISIT when we come for a holiday in North Wales. Conwy is a lovely place to visit with so many attractions so it is no hardship to come back time and again to visit one so we can have some cake! The choice of savouries and cakes is truly amazing with quality to match. This time we both had a savoury pie (Chicken and Leek, and Steak and Ale) which were delicious when eaten later on our walk. The array of cakes took a while to choose from, and rather naughtily, we had two each, one eaten whilst going back to the car. The lady in the shop is always very friendly, and the cakes themselves......well, I havent had cakes like this anywhere in the UK. Absolutely delicious. There is a little sitting area too, which is always very clean and tidy for those who can't wait to eat them! If you eat elsewhere in the town, make sure you have enough room to try these cakes for afters! (just opposite Plas Mawr)

I rang ahead to order cakes for husband's birthday, as we would be holidaying in Conwy on his special day. Owner Emma was helpful from the start, suggesting what she could provide, and emailing her confirmation of my order. The cakes were ready for pick-up when I arrived; and they were absolutely delicious. A variety included carrot cake, coffee cake, frangipane, and others I couldn't identify before they were eaten... Delicious. Go try!

Really gutted that when I went to the 'artisan' bakery the rolls are put in a bag. Once home, the bread was rock hard, like stone. Was awful. I couldn't eat it.

We visited Tan Lan last weekend after a disappointing lunch elsewhere - we wanted to finish with a lovely dessert to brighten our day and it certainly did just that! The caramel topped vanillas are to die for and it is always busy but very well staffed and they are so friendly! Certainly will visit again :)

looked great but the baking lady was so rude to us we left and went to the conwy pantry instead. looked nice but i left with a bitter taste in my mouth

Didn't have to wait long to be served. Had hot pasty and sausage rolls to take out. Very hot tasty, food, which is what I wanted. Would certainly get food from there again.

This little gem hiding within the castle walls is not to be missed fab cakes from the chef whom won best baker in Wales on tele this year excels beyond the boundaries , its very hard not buy all the different cakes and bakes here ,fab.

Shop here all the time, nice staff, fantastic food. My favourite bakery. The cakes are always fresh and expertly presented, the staff always courteous and friendly.

Once we found the Tan Lan Bakery--not that hard in tiny Conwy--we went there everyday for our afternoon tea and snack.

Stopped in several times for great treats during our stay in Conwy. Prices were also very affordable.

The cakes did look and taste verry yummy, just a bit shocked on the price of the smaller cakes. but they were verry tasty!

when we came here ,,it was quite ,, no one in the shop ,the lady that served me was so rude i wish i had not bother ,,so i would really not come here again ,,, considering they are ment to be great bakery ,,,sorry guys i don't like bad ,rude service,,,,?