TacoBell Dundee in Dundee City

Food was freezing by the time we got it and half the items were missing

plain rice 😂 tacos about a quater full

Usually I’m very happy with this restaurant but everything was cold and for £30 the tacos were barely filled and the chips were stone cold.

ordered it at 9:45 didn’t get delivered till 1:15 and when it’s been delivered it has forgotten a taco churros and a bottle of juice and all my food is cold

food was spot on, ordered at 9pm tho wasn't delivered till just after midnight was raging at the time but I've ate now and things happen

ordered nearly £40 worth of items, missing half of it. shocking service tried to phone both number ringed out. the food that actually came WAS COLD hope u all get fired thanks for making me cry x

Never recieved order. Called multiple times and got no answer then went to restaurant after an hour and half waiting to be told by a delivery driver there that drivers accept orders take them then canel them and steal them.

Food was late cold and food inside the bag was everywhere also sent me the wrong sauces but of a joke after waiting nearly 2 hours

Ordered at 1335. arrived at 1605. absolutely freezing cold

Given the wrong order, it’s happened a few times from here. I’m vegetarian and I’ve been given an entire meat delivery that I cannot eat now.

Food was cold when arrived and the chips in our order were missing. The portions had barely any chicken in them and half of the quesadilla we got was plain with not cheese or chicken in sight incredibly frustrating

Missing my large chips from the meal

Driver delivered wrong order and when you phone Taco Bell, they don't bother to answer the phone after multiple attempts to get through to them.

Driver was refusing to give food over, kept asking my daughter to connect to WiFi. I called him on it and mysteriously he was able to ask for the code.

took an hour to arrive and then came cold. refund please

£50 order more than half the order missing! food that was there is cold and greasy!!

few items missing from order

shocking! said it was delivered and i have not recieved my order and they won't answer their phones either

The food was terrible. I never normally leave a bad review but this is ridiculous! The food was stone cold and I was only offered a £5.74 refund for a £24 order! Save your money and go somewhere else!

3 hours taken to deliver. moved our delivery time 3/4 times. Wouldn't answer phone to get an explanation. Shocking service and food was poor.

food was all over the bag and was stone cold

Ordered a veggie deluxe box, when i got home and had a bite i realised it was a beef burrito, i was the only order at the time so i definitely didnt pick up someone elses. Tried calling multiple times but no answer. Wont be going back

My partner likes the food from Taco Bell but at least 3 times we’ve ordered a lot of food only for it to be terrible. We’ve had 4 cheese quesadilla turns up with no sauce twice, missing items constantly, dry chips, stone cold food in and order of otherwise hot food, under seasoned things, over seasoned things and that doesn’t speak for the restaurant itself. The restaurant is usually dirty and cramped, the music is loud and the chairs make a horrible loud scraping noise whenever they are moved.

Delivery come and was in work which ordered for daughter tea says they pushed buzzer which they never and now claiming I’m not getting a refund says was delivered when clearly wasn’t manager in a high food establishment myself think it’s shocking

Half the food was missing and wasn’t even a big order!! Cost a fortune for freezing cold food and not even the full order

I don’t leave reviews but this incompetence. Bunch of children left alone to work at their pace

2 items missing from order and food was lukewarm. Disappointing.

No point leaving notes for the restaurant if they don’t read them? 3 times I’ve requested no brand on the nachos and still got them!!!!

1st time from taco bell was very enjoyable good deal good food

I ordered a crunchy taco with chicken filling but the usual beef filling was delivered

Waited ages for food and it was cold, disappointing.

Food all came no labels to tell u what wraps were what so it was guess the wraps. U had to pay by card because they can't give u change, the tables where absolutely filthy and toilets out of order. I'd avoid at all costs

Ordered food for my family and only got my tacos no chips, pure joke can’t answer the phone either !

Food was really disappointing freezing cold. No lettuce or nothing on it mince meat cheese sauce thats all wont order again from here

Only received half of our order! Freezing cold also

Food is freezing cold and incorrect

very poor quality of food, crunchwrap not wrapped properly, not clean at all, terrible ambiance as no music was playing, apple tango was dispensed without syrup. Poor experience do not recommend

ordered at about 1:10. an hour later i asked for a refund after no answer on the phone and the delivery time gatting later + later, and then went to bed- then at around 4am the order finally arrived and woke me up? not only that but i spent extra money on the nacho fries and they just sent me normal ones. and for some reason they also gave me 5 cans of pepsi max and a bottle of it? this is the second time the service from them has been horrible and the orders incorrect, missing or just bad.

Food all over bag and freezing cold

Food never arrived. Tried calling the restaurant 11 times with no answer so ended up going there in person to complain. The staff were unhelpful and unpleasant and said that there was nothing they could do and to take it up with just eat.

Unable to comment on taste or presentation as I ordered 3 items, paid and waited 2 hours (still currently waiting as its "being prepared"). I have tried calling the business multiple times and have had no response. Most likely, they stood around doing nothing until closing to they wouldn't have to make the food.

Food didnt show up, give me a refund

Food was cold when it was delivered. I had to put it in the microwave to heat it up. Will not be ordering again for delivery.

Although the correct receipt was on the bag, the contents did not match my order. And what we did get was cold.

didn't deliver four of our items- pesi m

Food was lukewarm and half of it was missing. Gave us the dip for one of our chicken tenders but the actual chicken was missing. No drinks with our meals, and we asked for large and the chips were tiny. Feels like a waste of £40.

Food was really good but... Hard taco completely destroyed before I'd gotten to it, knife and fork required. Pepsi Max 330ml missing. Nacho cheese that went with the fries also missing.

Food was fab, asked specifically for no veg on any of my order yet the taco still came with salad on it. Other than that, good! Chips were a particular taste. Would come back.

I desperately wish the packaging was microwavable!

Order never arrived and received no refund. Do not order

I ordered nacho cheese sauce never got it they gave me sour cream

horrible delivery time. food came cold and also missing a drink extremely disappointed

didnt get all the items i ordered and some items were wrong

Food was cold and half the order was missing. Not impressed

I havent recieved my crunch supreme wraps, I would like a full refund please and the food is very cold.

Twice ordered with items missing both times paid for extras also not received, no refund for missing items!

the app said delivered but nothing was delivered tried foning the restaurant about it but no answer

why u guys put a whole ass chicken tender in my burrito when I asked for beef who hurt u

First order was cancelled and second was late and wrong. All wrong and missing items

Apparently opens at 10:30am was waiting until 10:45am then decided to go to McDonald’s next door I ate then left at 11:05am and Taco Bell was still not open, tables were not set, door was locked and staff were chatting to eachother on their phones

On the receipt it has that it was prepared at 2:36, my food did not get delivered until 3:40 which means my food had been sitting prepared for over an hour. It was freezing by the time this arrived to me.

Absolute terrible - 25 mins late. Missing item and freezing cold. First and last time. Brutal

Fast delivery and food was excellent =D

Food was absolutely stone cold. Had no filling other than lettuce and got given the wrong taco

When the food arrived it was cold and inedible. It was missing the churros with caramel sauce and also was given two 7ups instead of two orange tangos. Would definitely not recommend!!!!

Was meant to get churros but instead got crisps that tasted like hairspray.

My burrito was thrown into the bag, unravelled, and had stale, crunchy, uncooked rice in the middle. My friend ordered a chicken crunchwrap and got a beef, which was also 90% sour cream. Paying >£8 for each meal like that was ridiculous. Expectations for taco bell are never high, but somehow it fell even shorter tonight. Disappointed.

Taco Bell employees don’t care what they are putting out the door, unbelievable how tiny my burrito is. 3.5 grams of content

I don't even care about the food the driver was so lovely 🥹

missing half order, didn’t answer phone after i phoned 6 times. no refund. not happy

was not happy paid £40 and didn't get all of my order as stated tried to phone on a few occasions for no one to answer...I have had to deal with the stress of contacting just eat to try resolve this and still waiting on confirmation...totally put of my food will definitely not be ordering from here again

Food tasted nice but everything was really cold

Workers loudly swearing and sitting on the counter on their phones and talking badly about the delivery driver, plus we paid for extra things on our burritos and they had none of it, don’t go

took an hour to be delivered and once delivered it was cold and half missing. Really disappointed as this seems to be everytime we order, won’t be ordering again.

Tacobell Dundee has become a disaster now. It used to be such a nice place to have food earlier. Long waiting times for food. I was served with stale and hard fried rice inside my burrito. For some reason, I've been having stomach upsets every time I eat here. Can't remember when was I even served fresh fries the last time. Took 3-4 chances and kept coming back. Finally giving up on them.

So disappointing, every time I order it’s wrong, items missing usually and just terrible food, don’t get what you ask for

Food was spilled out in the bag, quesadilla was cold and soggy. Chips were nice and taco was ok. Quesadilla was a waste though as was too cold and soggy to eat.

Gave petrol tasting cinnamon curls. Didn't do anything when complained. Very rude service. Very dirty tables.

Every single time I order from this place on Deliveroo, they somehow manage to not do their jobs very well and forget several items each time. I genuinely DO NOT understand how this happens EVERY SINGLE TIME I ORDER. please sort this out :(

Changed the time twice and was cold wont buy again

Food came cold , loaded chips all over bag and no cheese sauce not happy

Restarunt kept delaying the delivery time then delivered the wrong order.

Order was incomplete missing a portion of chips And the mountain dew and was near stone cold tried calling the shop to rectify but no answer

Absolutely shocking orders me wrong the food was stone cold

food was good missing some things though

food was cold even though delivery was on time - no fault of the courier

Order never arrived and restaurant wouldn’t answer the phone

Put through as delivered, it wasn’t no answer from Taco Bell rang 6 times. Didn’t take my code either so definitely wasn’t delivered to me

Churros were hard, chips were cold and hardly any in boxes, paid a lot of money for order, very disappointing

Food was ice cold by time I got it

last time I went in person it was filthy and the toilets stank. Could see employees standing about doing absolutely nothing and sitting on their phones. When I ordered i could’ve aswell been talking to a wall lassie wouldn’t even look up at me. There were empty food wrappers on the floor and at certain parts of the floor were some what sticky. Ordered online just today and the food came packaged absolutely terribly aswell as cold, waited 40 mins for an order of 4 tacos and 2 cheesy topped fries. Compared to the Glasgow one this place is a hell hole. Only buy here if you’re absolutely desperate the fries taste like cardboard and I don’t doubt you’d be better off eating the packaging it came in instead. Tacos taste no better either, I wouldn’t feed this to a junk yard dog. Don’t know why I still had any hopes after my first try. Genuinely terrible, the only good thing about my experience was my uber eats delivery guy. Very polite and friendly, hope he gets on well and has a nice evening hopefully not having to go back to this absolute nightmare Taco Bell. Feel bad I sent the poor guy there, all that struggle for some below mediocre food. Overall don’t order from here unless you have a craving for straight cardboard and even then you could probably get cardboard cheaper than this bs

We had to wait half an hour for a wrap and a taco. The wrap wasn't even wrapped properly and the taco was mostly empty. The kitchen looks like a health hazard. Absolutely awful

Food was spilled all over the bag. The driver kept part of the order. What an awful ordering experience

Good food but every single thine they forget to add my cheese sauce for chips in the bag

missing half my order - burrito that did arrive was good

Received not one single correct item in my meal and it was made with meat so I can’t even eat it. Don’t understand how the entire thing can be wrong?

Only got one meal missing 2 tacos

I didn’t receive my chips with my meal 😭

Waited 3 hours on my food to be delivered for it to then say it had been delivered but hadn’t left the shop. No refund no delivery not happy!

won't be ordering from here again paid £27 for to get someone else's order and when I tried to call the restaurant they cut me off I have requested a refund also the food we did receive was cold