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Based on 307 opinions finded in 2 websites

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Nº 1195 in 1338 in Nottingham

CUSTOMERS TALK ABOUT DISHES WITH..tacochicken
Score

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The staff members are so rude today morning 15/08/2024 unprofessional

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Tawfik baroni . 2024-08-15

MORE AT Google

I have read many bad things about the treatment of the workers at this location, as well as the cleanliness, but the service is always very fast and it's great to have free drink refills. Answering the online service survey gives a 20% discount which is nice

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Frank McKinney . 2024-08-13

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Went here on the 12th around 1pm the staff was very unprofessional mainly 2 a male (had a tattoo on behind his ear) and female unsure of their names but they was RUNNING around the kitchen like children messing around and the female was even swearing and shouting causing everyone to look as they thought something happened but no she was messing around. Not only that but she was very very rude to a man at the tills when calling his order. SHOULD BE ASHAMED. Training is clearly needed.

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Tia Sirrell . 2024-08-13

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Dirty sticky tables are the norm

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Sebastian Berg . 2024-08-12

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Salad, salad and more salad. Just a few cubes of chicken and no cheesee.

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Kama Bojke . 2024-08-11

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Great food and friendly staff 😁👍

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levzy . 2024-08-10

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Food was horrible the place was dirty school kids doing what they like with out the staff stopping them

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Big cheese . 2024-08-05

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Rude manager with attitude problem. Probably why he’s stuck working at Taco Bell. Place was filthy and toilet was out of order

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tom wads . 2024-08-05

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I wouldn't go in any 5fs fast food fat feeding factory. But if you like it the place looks ok just be mindful of beggars cyclist cars and motorbikes that seem to be everywhere you walk

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micheal topham . 2024-07-30

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Food amazing as always! Awfully loud music and not very clean if you wanted to eat in (I took food away and sat on a bench outside)

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Hannah C . 2024-07-26

MORE AT Google

Very rude worker who refused to make orders.

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Kasem Elabyad . 2024-07-23

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The guy helped us with an app issue and ordered our food no problem. Wonderful service. much better than the angel row taco bell.

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Millie Churchill . 2024-07-14

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Nice food and reasonably priced, the place was slightly dirty and could do with a bit of a clean.

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Lloyd Tulley . 2024-07-02

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The dirtiest place I've ever been

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Yotko Stoyanov . 2024-07-01

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Taco bell, like most fast food, hard to get wrong. Yet somehow, they managed. Floor was sticky and disgusting, there was not a single clean table, staff was just walking in and out, leaving 1 single guy to deal with everything at one point. Food was standard taste, nothing special.

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Ruben DeCleyn . 2024-07-01

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Don’t eat here the staff do not care and just throw the food together and can’t even deal with basic communication. Taco Bell you should employ people who actually want to work who have some energy and politeness and manners.

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David Johnson . 2024-06-21

MORE AT Google

There were like 3 staff on in lunchtime rush took 20 minutes to get my order

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Jammo . 2024-06-18

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Food tasted good, staff were ok, but put me in mind they didn't really want to be there. Before we left, I went to the toilets, and I can't even start to describe how disgusting they were. I would never go back here after seeing that sight, and I'm surprised people haven't been ill from going in the toilets!

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John Millar . 2024-06-17

MORE AT Google

Food was better than Tortilla. The only downside to thus visit was space at the table we were at, another couple pulled chairs right out in front of us, which made us crammed in the corner.

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Michelle Bullock (1000th Guest) . 2024-06-07

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I ordered the food at the restaurant for take away and they forgot to give me two items worth 10 pounds and t when I went back they just told me they forgot .., it was bad customer experience and worse customer support.

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Amal .dymun . 2024-06-01

MORE AT Google

staffs are terrible, really rude

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Minh Tam Nguyen . 2024-05-22

MORE AT Google

The food was OK, but cleaness is a major issue. You can see dust or dirt everywhere. On the tables, bathroom, floors.

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Shadi Diab . 2024-05-21

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The music was too loud and annoying that I need to speak loud and nearly shout to speak with my wife. Female staff was wearing gloves when preparing the food but fixing her hair (no hairnet), and touches anything in the kitchen which defeats the purpose of wearing gloves. Tables are dirty and the place is dim and depressing.

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Ray Mark . 2024-05-21

MORE AT Google

I like Taco Bell... but this one is probably one I'll avoid in the future due to service. On my last visit, the staff were rude and very unhelpful, and the food was not as good as other chains I have been to!

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Luke Cumberpatch . 2024-05-13

MORE AT Google

I talked Taco Bell up to a friend after some great meals at the chain over in the US, but this branch in the UK is a pale imitation I'm afraid. The staff were friendly and efficient, but that's about the only thing going for the place, as the food was mediocre with portion sizes that would have Scrooge himself aghast. I went in with a smile and came out frowning, my perception of Taco Bell tarnished.

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Ben McGowan . 2024-04-28

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Worst service I’ve ever had at a taco bell, staff completely unprofessional. Making themselves dinner over everyone in the shop and the guy wearing the “all eyez on me” tshirt kept running around laughing and touching every counter and his phone in between cooking. Very disappointing

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Sammy Hoffman . 2024-04-14

MORE AT Google

Lovely place to get some tacos 🌮 still is the best Mexican food for the price 👍

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Joe Torralba . 2024-04-09

MORE AT Google

Dirty tables, staff forget your food and don't speak a word to you, most the staff aren't doing anything except one poor woman who was making all the food.

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Louise Tyler . 2024-04-02

MORE AT Google

Honestly the worst Taco Bell I have ever been to (outside Victoria centre) staff too busy arguing with homeless people and swearing/ shouting. No interest in the customer whatsoever, got my order wrong constantly, gave me my order without my drink and dip I paid for, went back to then be given the wrong dip (even when I specified which one) Staff look like they haven’t got a clue. Place looked filthy with minimal hygiene going on. Quality of the food for the price does not match. Worst £13 I’ve ever spent. Staff not changing gloves between using the cashier and dealing with food. Absolute nightmare would not recommend to anyone, staff treating it like a hangout with mates rather than a job very confrontational and the use of foul language amazed me. Is this how service is in 2024. Place needs a completely new set of staff

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Zoe eee . 2024-04-01

MORE AT Google

Me and my wife had burritos here, they were absolutely wonderful,we don't have a Taco Bell in Huddersfield

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John Pollard . 2024-03-22

MORE AT Google

Brilliant food and amazing staff. Thank you.

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Emma Paine . 2024-03-20

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This taco bell also had Fanta with no Fanta syrup 💀 but tasty taco snack will always get 5 stars

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Daniel Cook-Evans . 2024-03-09

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Staff eye rolled when I came up to order like she got a stick up her

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Ali . 2024-02-22

MORE AT Google

Slow service, the floor and tables were dirty, 100% avoid

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Richard Hill . 2024-02-21

MORE AT Google

Probably one of the worst eating experiences I have ever had. Fast food at its worst. No sense of caring for the customer at all from the staff. Felt like a MC Donald's but worse. Dirty tables, completely lacking in any sort of atmosphere or ambiance. All in all a very negative and depressing experience. I would have given it 0 if I had been able to it was that bad. A complete and utter disgrace. A place that should be shut down.

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Jules Sulek . 2024-02-19

MORE AT Google

I wasn't a fan of the lack of food in my order. Ordered Fries bell Grande and the box was half empty.

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Mollie Plummer . 2024-02-11

MORE AT Google

Slow service. Cramped eating area.

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nik yurni Mustapha . 2024-01-12

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Service was absolutely appalling, food was way too salty and place was filthy

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Paul Carroll . 2023-12-28

MORE AT Google

Appalling service. Staff are really mardy and unhelpful. Ordered a cheese quesadilla that didnt say it contained chicken and I'm vegetarian. When I asked if this could be swapped they said yes then left me standing there for 20 minutes whilst this guy was screaming at these two girls and nobody intervened. They then finally told me they wouldnt give me food for free and I would have to pay more. Manager and staff had major attitude issues.

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Katie Duckworth . 2023-12-22

MORE AT Google

Went there Wednesday and I spent £13 and my food was cold

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lindsey lawson . 2023-12-21

MORE AT Google

Was at the wrong TB so went to Angel Row.So comment really applies to Angel Row Taco Bell. Quesadillas virtually no meat or cheese only the tortillas were good (crispy) . Others (8 people) who had different foods expressed disappointment. Service slow. Wouldn't recommend if wanting fast food prior to Theatre Royal show.

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John Storrie . 2023-12-18

MORE AT Google

Careful with a size because images are very different from really. Choose two burritos and was frustrated because thought they will be the same size as the picture. Liars

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Ksenija Maksimenko . 2023-12-14

MORE AT Google

great place to grab a bit to eat.

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brigmoore . 2023-12-13

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It was my first time trying Taco Bell and I am really disappointed. The food was very basic and bland. Would not recommend it to anyone.

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Agne Slepetyte . 2023-12-13

MORE AT Google

brilliant place to go staff are friendly would recommend

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Scott's holiday Park reviews . 2023-12-11

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Taco bell continues to limit the vegetarian / red meat free options. Fries are awful, food often arrives soggy and cold. Usually not a long wait but I have never enjoyed a meal from here and I have stopped going.

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O. F . 2023-11-28

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Service was slow, the restaurant was a complete mess, they got the order wrong and it took ages to flag them down at the counter to even let them know. Not impressed in the slightest

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Grace Mayne . 2023-11-26

MORE AT Google

Poor staff attitude. 1 serving on a Saturday afternoon!?!? Wait time was 20 mins. Disgusting

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chris dicks . 2023-11-25

MORE AT Google

First time i have ever been with my husband and the food was amazing. I love the churos and caramel sauce. 😍

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Lauren bilbie . 2023-11-19

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I have eaten at tacobell many times and enjoyed it. But today I was refused tap water twice, and was asked to pay 1.99 if i wanted it. They have a dedicated water and ice machine and could even watch me pour water but they still said no. Ive never been refused free tap water before and Im pretty sure its not allowed either. Im not going to tacobell again literally for this reason alone.

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Isabel . 2023-11-15

MORE AT Google

Very good. Great food! Service excellent. Great atmosphere!

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Joe Alleyne . 2023-10-30

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2 people working on a Saturday night, and a 20+ minutes wait for food.

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Daniel Adams . 2023-10-28

MORE AT Google

Clean tidy and serve in a reasonable time Food was really good .

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chell bhell . 2023-10-24

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The portions are small with hardly any meat.

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john ford . 2023-10-22

MORE AT Google

Kids love it. I didn't eat, but they said it was delicious. It's messy and busy, but okay for quick stop off for food. The ordering machines were all out of order when we were there, but friendly staff took the order, they were clearly run off their feet, so took a while, but they did their best.

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Kelly Ritchie . 2023-10-12

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Dirty tables and floor, disgusting toilet.. avoid...

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Chloe Trish . 2023-10-11

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Horrible customer service they didn't let me use toilet also people there were so lost keep mixing the orders wrong numbers for people who's waited tragedy

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Mateusz Sosnowy . 2023-10-08

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absolutely horrific wouldn’t feed it my dog

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Ted Gillett . 2023-09-24

MORE AT Google

Expensive and when we went the machines were broken however the food was great and there was very friendly staff. Very clean

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Laura Mehew . 2023-09-03

MORE AT Google

Very poor hygiene in both the restaurant and the bathrooms. There are tiny flies flying around the place too. Food was mediocre at best. Won’t be going back AT ALL! Terrible.

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Mila W . 2023-08-07

MORE AT Google

According to google this place is meant to be open until 4am on a Saturday, turned up at about 3:20 and told by a bouncer that management have closed it. Absolute nonsense, don't advertise an opening time and then shut 40 mins earlier. Incompetent staff who clearly can't cope. Needs to be sorted

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Nick Riches . 2023-07-23

MORE AT Google

If this could have minus stars it would have! Please avoid. I wish I had listened to my gut and walked out of here when I witnessed staff preparing food with gloves that they were also handling money with, the tables and floors were filthy, the food quality was terrible. We ordered two of the boxes which contained beef and chicken and I believe these were not heated sufficiently, and a few hours later we had food poisoning. Never in my 30 years have I had this. Both violently sick for a day from this place. It’s obvious there is no hygiene standards here and I don’t want anyone to go through what we have been through. I have been in direct contact with Taco Bell and I am awaiting a response. We took pictures whilst there as we had concerns but we never knew it would lead to food poisoning. Absolutely disgusting, please stay away!

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Lauren Corkhill . 2023-07-23

MORE AT Google

1 star is being generous, appalled experience from start to finish. Placed our order through the self service machine and the receipt roll ran out, told them behind the counter who just looked straight through me and passed it off (god job I remembered my order number) Our £20 Food order came, opened my taco to be met with a taco full of lettuce and no meat, took it back and explained there was no filling, again they looked straight through me shoved another taco into my hand - that was no better so thought what’s the point of moaning again. The place was full of rubbish and no one seemed to want to clean up. Will 100% NOT be going back to Victoria centre Taco Bell 😤

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Sandra Pooley . 2023-07-22

MORE AT Google

Food was cheap, tasty, filling and not that unhealthy either (450 cals in my burrito).

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Red . 2023-07-16

MORE AT Google

The service is great! The guy who served me was amazing so friendly and nice. The manager was grumpy. I asked for a cup for some water and she got quite grumpy at me. The water tasted really bad tho anyway so it wasnt a big deal. The food is great as always. Thanks to the great guy at taco bell nottingham!

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Nat K . 2023-07-11

MORE AT Google

Delicious hot fresh food. Friendly helpful polite staff. Definitely going again. 5*

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Linda Perks . 2023-07-08

MORE AT Google

Just visited the place, there were no clean tables and the floor was dirty. The staff seemed to be working as slowly as they possible could get away with. Noticed a Manager but they were only interested in emptying the cash till and not actually managing the staff or seeing if the customers were happy. I shall certainly not be returning.

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Kirsty Alison Potts . 2023-07-08

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I ate a taco then destroyed the toilet like a wwe match

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Insi Ahmed - Gardening . 2023-06-30

MORE AT Google

me and my bf come here all the time always great food so fast and yum get the quesadilla

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Raine Gettle . 2023-06-26

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I visited the place today, certainly won't be going back. First off, I nipped into the toilet to wash my hands, the toilet cubicle was filthy. I then couldn't find a clean table. In fact, the tables were almost as dirty as the floor, which was covered in discarded food. The staff were slouched on the counter, talking to to a bunch of kids who I assume were their mates, while playing with their mobile phones. I left without ordering any food. Awful place, clearly needs a decent manager.

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Pete Wizzle . 2023-06-18

MORE AT Google

The food is awful. Sloppy and flavourless. The chips were a soggy almost stale mess. For the price I wish I had gone to Tortilla a few doors away and saved money. One and only time I will be eating there. Complete waste of money.

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Rekky _1 . 2023-06-15

MORE AT Google

Wrong order then when going home the so called manager hung up on me- What a joke - thats why you have four customers in your restaurant at peak time. I want my refund my dog didn't even want the your food.

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Gagan Korpal . 2023-06-05

MORE AT Google

Food was delicious, young people who served me were amazing and knowledgeable! Well done guys

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Erika Briedyte . 2023-06-03

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Always great food, but I wish they would clean the tables more often, it's often a tip

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David F . 2023-06-03

MORE AT Google

Tacos are a lot smaller than pictured, quite disappointing in that respect. Really not value for money, but what I had was tasty at least

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Thomas Hughes . 2023-05-21

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I love taco bell but the staff here especially the young black woman on the tills are useless lazy and do not care about the business or customers. Thats why the average is 3.1 because of that especially her

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My Email . 2023-05-17

MORE AT Google

Food wasvgreat but the service was not very good . Items ordered were missing and the tables were not cleaned.

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Libby Starmer . 2023-05-16

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They got the order wrong. Missed food off. Was not busy.

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Mark Starmer . 2023-05-14

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Full of millennials and the food is heavy on fat and salt!

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Roger Williamson . 2023-05-14

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I like Taco Bell. But this outlet is quite different than other outlets. I felt that tastes were not same. Don’t know why! Also expecting more professionalism.

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Tahmina Akter . 2023-04-29

MORE AT Google

I like the new naked chicken it’s very delicious 😋 and lobby is very clean. Highly recommended for you guys 👍

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Ahmed Khaled . 2023-04-28

MORE AT Google

I like the new naked chicken it’s very delicious 😋 and lobby is very clean. Highly recommended for you guys 👍

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Malek Sameh . 2023-04-26

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Great food & great service by Sameh I’d highly recommend to all.

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Jay . 2023-04-26

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The food is delicious 😋 and really very good restaurant with great team and offers 15 % discount for the students. Highly recommended 👌

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Enaam Mostafa . 2023-04-26

MORE AT Google

I had a terrible experience at Taco Bell. The customer service was horrible, with the staff seeming disinterested in serving and not caring about orders. The food quality was also disappointing - 've machine was tuned off and drinks were warm. It's unacceptable for a fast-food chain to treat their customers with such disregard. I won't be returning to this location and would advise others to look elsewhere for their Mexican food.

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Mahya Assadi . 2023-04-22

MORE AT Google

Bland food not sure what the fuss is about.

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Ange T . 2023-04-20

MORE AT Google

I like Taco 🌮 Bell 🛎 it’s very nice 😊 food and staff there they are lovely 🥰 the prices is very good and lobby is clean. Highly recommended for the families and students as they offer 15% discount for the students as well.

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Ekta Khangawal . 2023-04-19

MORE AT Google

Very good but crowded and usability to kiosk isn't allowed to pay by cash

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Brino Latte . 2023-04-19

MORE AT Google

The food is great, especially the churros, 100% recommend it! All the self-service machines aren't working, we have to wait for some time. While waiting, I recognised the hygiene of the staff isn't very good because I saw a staff member holding his phone talking to someone whilst making the tacos (or burritos I'm not sure). Although he was wearing the latex gloves, I guess it's pretty useless since his mobile phone could be unhygienic and contaminate the food he's making. The toilets are absolutely disgusting too, I've lost my appetite after seeing their toilets. Overall, I recommend the food, but it's probably better to order take out and eat it somewhere else inside the Victoria centre.

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Cheri Choi . 2023-04-17

MORE AT Google

Overall the place wasn't the best mobility wise, food was okay

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Jack Abson . 2023-04-14

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Service was very slow even tho it wasn't very busy. They might have had a lot of online orders hence the wait was about 15 minutes. Food is always fresh and tasty for a low price.

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Zuzanna . 2023-04-12

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Nothing special to me apart from the service. I am vegetarian and this place is not that much vege friendly 😑 only two options and not so good as well. Won't come back.

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22dotih . 2023-04-08

MORE AT Google

The fries are amazingly delicious!!!!!!!

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Kiran l . 2023-04-03

MORE AT Google

So let's talk about this very annoying place. So we bought a £40 order for 5 people. The whole place was dirty food pieces everywhere. So we take the order for takeout and we get home. When we got home, we check our order. HALF OF THE FOOD WAS MISSING😡😡. We called the Taco Bell and the person on the phone was very rude. We asked for the manager and it sounded like the same person talking. So we ask for our food but they be rude and say that we only can have a refund. After this, we get there to Taco Bell. We ask for the manager in person and it was a different person!!! The person said that there is a manager in the morning and a manager in the afternoon!??!!! Bro who has a manager at different times💀☠️💀☠️ We ask for our refund and then they say, "take your refund or we are calling the police!" This was very annoying of them. We had to take a refund at the end of this. We were all left hungry. This place is complete trash☠️💀☠️ Don't ever come to this place.

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Idris Bhaiji . 2023-03-29

MORE AT Google

I paid £16.57 for a meal I wish I never had. Tables filthy, ordering machine gave me a blank receipt with no order number on. The tacos was squashed, greasy and about a half sprinkling of lettuce ( nothing like the photos). The chips are far too over seasoned. I barely got any cheese sauce, barely half an inch in a 4 inch cup! The wrap was volcano chicken, just tasted greasy and horrible. My son said his beef wrap was ok but also agreed the rest was a greasy mess I would give it no starts if possibly.

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Michael I'Anson . 2023-03-28

MORE AT Google

Kitchen was dirty, was having second thoughts. The person serving didn't have a clue. I was just looking at that dirty kitchen and the people making the food and should have walked away to Tortilla. Food came out and tasted like the kitchen. Absolutely disgusting

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Amrit Daffu . 2023-03-26

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The food was decent, however the real dealbreaker was the staff. Acting completely out of order and when we asked for the names in order to complain, they refused!?

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Isaac Berrick . 2023-03-18

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First ever taco bell. Was expecting more heat in the volcano burrito, but very tasty none the less. Churros included in meal, can't complain. Would recommend.

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Chris Dalkin . 2023-03-15

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The place was dreadfully dirty no clean tables, food all over the floor, when a member of staff was asked to clear a table for a family she rolled her eyes took out a cloth and brushed all the food and wrappers onto the floor and walked off back behind the counter where she and her colleagues gave the family dirty looks. The food was what you expect for the cleanliness of the place. The service was absolutely shocking not one staff member were willing to help and very rude rolling eyes and sucking teeth when any customer raised an issue. Very rude to the deliveroo and uber drivers, its as if any work they had to do was an inconvenience to them. I absolutely will NOT be going back to this branch

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RYAN TAYLOR . 2023-03-13

MORE AT Google

Cold dining area. Staff were just obnoxious behind the counter. Not as good as Taco Bell in America. Why no nacho cheese tacos. Crunch wrap was made really poorly- sour cream and cheese just on one side not evenly

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Lauren Hess . 2023-03-12

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