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2.5

Based on 53 opinions finded in 1 websites

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Nº 883 in 1046 in Hammersmith and Fulham

Nº 16 of 20 Fast food in Hammersmith and Fulham

CUSTOMERS TALK ABOUT DISHES WITH..tacotacos
Score
OpinionsNoteTripAdvisor532.5

comment_iconOpinions

This spot is amazing the food is amazing they have the food 1 minute this is the best food ever but one day when I went to taco bell my order had worms in it and they did not refund so I had to throw it in the trash waste of money

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irshad m . 2024-06-01

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I received the cold order after 2 hours!No more order in my life!the worst experience!I don t wanna used anymore!😡😡😡😡😡😡😡😡😡😡😡😡😡

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Marius R . 2024-04-06

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Its Not worth it, Horrible food . I wll never go there again and will not recommend to anybody. Waste of money

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Eshaa Jain N . 2023-12-02

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AVOID LIKE THE PLAGUE, please don’t think this is will be a good experience even after reading all the reviews. Had a taco bell and thought would try the new bacon and cheese quesadilla. Got as a takeaway and opened up it looked nothing like the picture at all. The picture online looks like lovely grilled cheese all bubbly like cheese on toast with cooked bacon, and you can see by the picture what I got! It wasn’t even warm let alone hot. The chips were stone cold, and the beef in the Crispy taco was stone cold too! Despite being a 2 minute walk from the shop to my house. I obviously didn’t want to pay that amount for a stone cold dinner! So I went back to get a refund and the guy was very reluctant to give me one and starts arguing with me instead. I would appreciate a response from Taco Bell about this issue as they’re serving cold food which could make people ill! Didn’t get a single apologie just dirty looks. Will never return.

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lee h . 2023-11-25

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I ordered a 7 layer butrito and was told that i will receive a complimentary taco after completing a survey which i did. Though i told them that. Am vegitarian, the taco they gave me was beef taco. Never eating in taco bell ever

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Ritu Z . 2023-10-03

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my friend has lactose intolerance and cannot eat her food that she spent £20 on because they got the order wrong and they are refusing to give her a new meal - she is crying and they are giving us disgusting looks- this is not okay and as 14 year old girls we should not be having to put up with this misogyny as now she does not have a meal and has now gone hungry. They also did not help at all!! Poor girl.

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Erin G . 2023-09-02

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Unbelievably slow. Terrible service. Three people working, no customers and after 30 minutes of having ordered they hadn't even started to prepare it. And don't dare tell them a word,because, on top of that, they are rude. This was the Shepherd's Bush restaurant, but all of them are the same. No worth it.

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vicfvegan . 2023-07-29

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Tacos need to come with a magnifying glass to find the beef. The churros are older than a Peter Kay sketch. Second time I’ve talked my nearest and dearest into giving this a try, there won’t be a third time lucky. Slimy, cold, tiny portions that make Old El Paso look like a Michelin Star night in. Rancid. Lesson learnt.

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sarcyrip . 2023-07-25

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Relatively new so though we would pop in instead of going further down the road to Tortilla. Big mistake, the food on offer is not fast food its just gross. If you think this is any derivative of Tex-Mex food go somewhere else - anywhere else. It's beyond basic, I wouldn't serve it in a soup kitchen!

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narwhalman . 2022-12-27

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I am a massive Taco Bell fan, Love it. I literally get excited about going as I view it as a kind of a treat (in the US anyway). But Dear Moses whatever this was ain't it. Please don't come here...seriously, don't. You'll be disappointed and a more satisfying meal would be found through a series of London dumpster dives. I'll give you an example. Taco Bell, what you pullin' with this hot sauce? Both mild and hot were akin to a BBQ sauce that tasted like runny, rubbery packeted piss. You're insulting us, you know you're doing it and you need to stop. Please, stop. Or perform a do-over. Prontissimo. But if not then you just need to go. Seriously. You gave it the ole college try but leave and don't come back. To show I'm intellectually honest, the one thing I'll compliment is the staff, they were nice and helpful and seemingly working hard. But stop with the scam, you're nothing resembling Taco Bell. That's imposter syndrome...the jury finds you guilty.

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Hamiltons3834 . 2022-09-16

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Very disappointed with Taco Bell. It is meant to be a big fast food chain but the food was subpar. The taco shells were broken, and the only contained a little bit of chicken and plain lettuce. It looked like something I can make at home. In Mexico we make a lot better tacos. I feel ashamed this shop is presenting Mexican food in a bad light EVERYONE GO TO AN AUTHENTIC MEXICAN RESTAURANT NOT THIS BS!!!!!!!!!!!!😡😡😡😡😡😡😡😡😡

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jenniferrP4039JD . 2022-08-03

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This branch of Taco Bell was once a pub called the White Bear. Then it became a chain pizza restaurant. Now it appears to be a Taco Bell which I understand is gangsta for 'place where they serve very cold small tacos and beans which cascade out all over you when you open the packet.' In Mexico tacos are a staple of the national diet. I cannot imagine these things being used to staple anything.

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Chris A . 2022-07-23

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As soon as we ordered In less than 1 min we got our food and it was SCRUMPTIOUS and we left happily.

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461haidym . 2022-07-17

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Service rapide MAIS oubli de la moitié de la commande (manquait une boisson, des frites, les couverts, les serviettes...) et les tacos sont tellement minces que j'aurais pu en manger 10 ! Pourtant il faisait calme. J ai observé la suite du service quand le monde arrivait....Équipe perdue, organisation catastrophique .

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tchitch . 2022-04-14

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Wentto 187 Baker Street yesterday my first experience I was a disappointed,overall rating for the meal and service received was 5/10 a beef Taco with 90% lettuce, I had to search for the beef 🤷‍♂️ I waited 15 mins for three meals paid for to be given one , more attention needed.

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ianwW2488XN . 2022-04-03

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Near death experience! Nacho slice wedged in my oesophagus - who’s idea was it to put sharp weapons in burritos? chips were good tho. Would recommend to a friend - but only one i wanted to die. (Disclaimer: Not a Karen, just value my life)

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nachoproblem2 . 2022-03-16

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Had to wait 25 minutes for my single item lunch, even though the restaurant wasn't that busy. the five members of staff were only managing about one order every five minutes between them! When I did finally get it, it was lukewarm. I only get an hour for lunch, so standing around for almost half of it waiting for a wrap is very disappointing.

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Z7284MTphilipd . 2022-01-04

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The place was clean, and the lunch deal (two crispy tacos, lightly spiced fries and unlimited Diet Pepsi) astonishingly cheap. Recommend the tacos with black beans, as the meat versions are low end (but what do you expect for a fiver?). Personally, I didn’t need the fries. Ask for hot sauce, as everything is a bit bland. The kitchen looked disorganised, with six or eight people banging into each other in a small space trying to put takeaway orders together. Friendly staff, though some language challenges.

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stickybowl . 2021-12-22

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HOUNSLOW BRANCH First time visiting Taco bell so was exicted to hear one has opened in hounslow. So I ordered from the machines on the side the £5.00 combo meal. My order number was 169 which was placed at 12.23pm which was a takeaway order,...

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sabina_23 . 2021-11-01

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Perhaps it's not the cleanest place, or has the nicest staff but the food is not half bad. Have definitely had worse tacos before.

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willsmart1999 . 2021-10-11

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So much wrong here. We ordered using the touchscreen menu. After paying for the order, we are told that the soda machine is out of order. When I ask what do we do in circumstances where we paid for a large drink and the lady...

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FlowerBee_Ireland . 2021-08-11

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The food is amazing & outstanding here I can't say a bad thing about it and the food is full of flavours and just meltes in your mouth the only thing is a let down is all ways the cleaning the tables don't get clean...

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OriginalMadeira . 2021-08-02

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Came in and had the most amazing service from Jade !! I had crispy beef tacos and fries and was absolutely delish!! Crunchy on the outside and juicy in the middle... yum... Jade was polite,courteous and friendly, she is an asset to your business and...

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gal09 . 2020-11-01

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Especially the worker Jade was acting in a very disrespectful behaviour, jumping around and using inappropriate language in front of other workers and customers as if she was trying to show off and act like a gangster.

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sanderka_slonce . 2020-10-26

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Being a diagnosed coeliac. Where and what I eat when out and about is crucial to my well-being. Half of the restaurants I visit seem to think I'm asking them for free food...when enquiring if they do gluten-free food! Thankfully not here, Jade, who served...

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Kevdapoet . 2020-09-24

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The person serving me referred to me as "My G" instead of sir or just any other normal customer interaction. Then she started being loud talking about "innit though innit" to her friend. At this point I thought wow this place is not serious. Looked...

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bigupw . 2020-08-18

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It was quiet when I went in, I ordered my meal and waited for 5ish minutes. I ordered one chicken and one beef taco. They were both cold, less warmer than room temperature. Im surprised that they weren't fresh as my order took a while....

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ZestyLemon91 . 2020-07-13

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I ordered my taco bell and it was vile. I wouldn't feed it to prisoners and Guantanamo bay, even they don't deserve such torture. If you don't want to be on the toilet crying for your mother, avoid this place like the plague. I could...

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kingmikey69 . 2020-06-04

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fantastic evening ... my friends and I had a good drink before going to the disco. better music and good burrito. come here

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williamsJ2058XW . 2020-03-20

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The food was quite nice but the service was slow . The Manger was rued. They got our order wrong three times and on the third time we had to get a refund

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caosf2020 . 2020-01-19

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Ordered 3 meals I being vegetarian. The meals were ready only to find the vegetarian meal had taco 🌮 contains beef. Really dissatisfied and disappointed that when taken back to the counter the staff started laughing and giggling. The fries 🍟 were pre cooked and...

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Kam P . 2019-11-18

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When you enter, you are greeted by two poorly put together signs informing you that they “no longer sell pork”. The self-service ordering screens still show pork options but you are not allowed to have them... The Taco Bell UK website also shows pork options......

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Rick_GR_UK . 2019-11-10

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It was fantastc! The variety of food, the quality, staff , all was perfect and the food was so delicious I am going there every week.

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shadi e . 2019-10-09

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I went to taco bell And there where some hard pieces of chicken like stone hard. I ve went to one person show them and they didnt even make a effort. Can’t not recommend to customer service. And people that while speak english would be...

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Nader M . 2019-10-06

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There was a fly in my drink. Not sure where it came from but on the first fill up from the soda fountain, I had Diet Pepsi with ice and as I nearly finished my drink, there, on the inside of the paper cup, was...

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jaxlondon2016 . 2019-09-06

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There's no Taco Bell in Germany so my wife brought me 2 burritos all the way from London... “No cheese, extra onions, extra red sauce” and apparently they said f**k that, y’all are too picky, all you get is BEANS. 😂🤣 Carried that sh*t around...

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kaitl88 . 2019-08-29

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Good for students as the food is cheap. For a few extra quid you're better off eating at 'Tortilla' a bit further up the road where food quality is a lot better.

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Bee143 . 2019-06-22

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Maybe Brits don't just get it. Taco Bell may be one of the most familiar brands in the US, but it's still a mystery over this side of the pond. The Hammersmith branch will be recognisable to any American visitors, but needs explaining to the...

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PUMBRIDGE . 2019-06-07

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The worst experience. I tried ordering using the self service screen, my payment was taken but no order went through to the kitchen. They made me pay again saying it wouldn’t charge me. Guess what? It did charge me and Head Office refused to refund...

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CloseMyEyes . 2019-06-04

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We finally gave this place a try , after walking past lots of times , as it was it not busy . We had the meal for two £11.99, and was presently surprised how good it was .. The food was hot and the portions...

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derekegg . 2019-05-10

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If you are looking for fast food you can’t beat this place, the food came in less then 2 mins and was as cold as the North Pole.

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Dano-7399 . 2019-05-08

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I use to use there when they opened all the time. I had bad experience with the staff now twice! They employ anyone and have the cheap staff being rude to customers! It has happen twice now! Today I went to get some vouchers as...

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Karolina P . 2019-04-18

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Typical Taco Bell as you would find in the USA. Very quick service and tables kept clean. Value meal that was tasty with plenty of choice for everyone. Will return to try other options, especially when passing by and time constrained.

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londonhammer2017 . 2019-04-18

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Tonight was the second time I went to Taco Bell and didn’t get fed! After a 25, minute wait I had to ask for a refund. The staff are clueless they lack supervision, organisation and customer service! Such a waste of time!

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Gerryp1235 . 2019-04-05

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The food was full of flavours and it was like nothing I have had before the food was nice and fresh and hot we got our food with in 5 to 10 mins the staff was very friendly it’s nice and cleaned in the restaurant...

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OriginalMadeira . 2019-03-25

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I visited on a Tuesday when they have a beer and taco deal. The beer machine wasnt working so the deal wasnt available, quite a few of us visited just for the deal. I ordered my food and waited nearly 20 minutes for it to...

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kirstym254 . 2019-03-19

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While Taco Bell is a way of life in the States, it is taking its first hesitant steps in the UK, where Mexican dining out is NOT the No1 alternative dining option. We have curry houses, the States has Mexicans, which probably explains the uncertainty...

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PUMBRIDGE . 2019-02-28

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absolutely shocking..... 3 visits on separate occasions 3 orders wrong i won't be coming back its a shame cause its my house mates fav and we regularly order or pop in..... u gave pork to a non eatting pork customer.... then u completely screwed up...

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Rebecca P . 2019-02-27

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Ok I love Tex Mex and this is cheap and cheerful. They are also happy to do veggie or without the tortilla/taco/wrap for those who don't do carbs. The staff are friendly, helpful and very busy. They do have a loyalty card scheme so make...

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AuntTopsy . 2019-02-20

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My wife kept talking about this place in USA that she went a few years back. When we saw it opening in Hammersmith, we had to go. Somehow she was disappointed as she claims that the american branches seemed better or the experience here wasn't...

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raulpr666 . 2019-02-19

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Not the same as the American experience but still very nice. Definitely a must try though. Super tasty

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Cocktailfairies . 2019-02-16

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Had been waiting to eat Taco bell since forever and I am so glad its finally opened in London and probably soon enough all over the UK. The Place is nicely done,minimal yet modern, they have self order machines which makes it easier to order....

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35grishmas . 2019-02-12

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Off to the USA soon so thought i would try Taco Bell. Very clean inside. You can order your food via the touch screen computer on the wall or do it the old fashioned way and actually talk to someone and order it. Food came...

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WiseOldBird59 . 2019-01-16

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